Job Description & Requirements

Our client is a global bank with regional IIT presence in Singapore. They are inviting applicant for their Project Manager (IT Infrastructure) role

Roles

· Managing project initiation including cost-benefit analysis and project papers for IT infrastructure projects

· Managing RFQ, RFP for outsourced projects

· Managing communications with stakeholders

· Preparing and tracking of project plans, resources, budgets , spent, etc

· Running Project Steering Comm

· Ensuring deliverables are tracked and issues managed accordingly

· Prepare management and status reports to various teams

· Ensuring project governance as well as preparing project management updates , reports to stakeholders

· Managing vendors deliverables and relationship

Requirements

• Strong and Proven Technology PM with min 10 years of experience
• Prior experience in managing large and complex infrastructure or IT security projects
• Experience working in banking or vendor environemtn or large regional projects
• Resourceful with excellent communication skills to manage stakeholders
• Strong people management skills
• Must have prior experience managing project value of Min SGD 1 Mil
• Knowledge in best Project Management practices, processes

Interested candidates please email your latest resume to [email protected]

Job Description

Company’s core competence and industrial trends, the Sales Manager is accountable for achieving order and sales budget of company’s power electronics products and solutions in the segments of data centre, semiconductor, power and general industries. The incumbent is also responsible for identifying opportunities and building relationship in the field of renewables and carbon neutrality.

The Sales Manager reports to the Head of Sales.

Job Responsibilities

1. Analysis and Strategy Development:
 Conduct research, identify target customers, partners and other key stakeholders
 Develop effective Go-To-Market wining strategies and action plan

2. Pipeline Building and Sales Achieving
 Proactively reach out to targeted potential clients, partners, and stakeholders
 Develop and deliver compelling presentations, proposals, and pitches to showcase the Organization's products/services and value proposition
 Collaborate with team to tailor solutions to meet customer needs
 Build up realistic prospects and healthy order pipeline
 Drive the entire sales cycle from prospecting and initial contact to negotiation, contract closure and project implementation to achieve budget

3. Business Development:
 Monitor industrial and market trends to identify business opportunities
 Generate leads through networking, industry events, and leveraging on digital platforms
 Establish and maintain strong relation with key decision-makers to drive business opportunities and partnerships

4. Reporting:
 Prospects, Orders & Sales Forecasting with rigorous update
 Track and report on sales metrics, pipeline development, and market trends to management on a regular basis
 Utilize data-driven insights to assess the effectiveness of sales and marketing initiatives and identify areas for improvement.
 Provide actionable recommendations to optimize business strategies and achieve revenue targets.

Job Requirement

• Degree in Power Electronics / Electrical Engineering
• 4 years B2B sales / marketing experience with proven track records, preferably on power electronics and/or power quality products / solutions. Experience on projects, services or consultancy will be given with added consideration.
• Creative in both solutions and deal making with high energy, Can-Do spirit and drive to success
• Excellent in written and verbal communication and presentation

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19339 Sales Manager (Power Electrical) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Durapower Group take pride as a Singapore enterprise specialises in the design, manufacturing, and integration of lithium battery systems for automotive and energy storage systems

This role will oversee product management team and directly reporting to Director of Engineering. The person must be able to speak English and Mandarin as he or she will also collaborate closely with the Engineering staff in China.

The person will work closely with key stakeholders from strategic development and sales, engineering and production. This person shall be well versed in communication and coordination, strategic and organized personality, proactive, experienced and skilful in managing a team. Experienced in engineering and equipped with product management skills.

Roles & Responsibilities:

· Secure and confirm customer requirements and operational profiles to communicate effectively with R&D / plant engineers and ensure successful system integration with other vehicle components.

· Offer technical assistance to clients on existing and new projects and products. Ensure customer satisfaction.

· Assign ownership and manage the company Li-Ion battery product portfolio (Commercial EV and Marine) in providing fast technical-commercial proposal (support) to BD & sales team for pre-sales activities, for APAC, EU and US.

· Updated with market competitors’ capability on product benchmarking, working closely with R&D and engineering team in Singapore and China team to achieve strategic goals.

· Working closely with Strategic Development and Engineering Director in market – product penetration, product development roadmap, in securing market leading position with right technology, right cost (ROI) and right timing, through strategic partnership and/or organic growth. Strategize cost reduction efforts with engineering, procurements and all functions to ensure competitive price.

· Achieve product standardization with core segmentation to achieve stronger product brands, better economic of scale and technological improvement.

· As the product manager/owner to manage product brochures, product manual, BOM, Spare Parts and maintenance, and to secure customer testing / certification requirements for their applications/region.

· Liaise with customers (BD/sales manager), work with PMO team and engineering / manufacturing plant to support ongoing projects as gate keeper.

· Communicate design change requests, design issues and potential optimization of battery systems to appropriate product engineering and manufacturing teams.

· Train customers and colleagues on Durapower products and applications where applicable.

· Maintain proper organization and documentation for different projects and product portfolio and ensure proper record keeping.

· Proven leadership in managing and leading product management team of multinational.

· Manage team capability to provide Engineering Field Support (as when needed). Compile field failure from Aftersales to implement CIP.

Requirements:

· Degree/Masters or Phd. in Electrical Electronics, Mechatronics, Automotive or Mechanical Engineering.

· Experienced product manager with total 8 - 13 years’ experience in development or application engineering, or system integration and product management, preferably in the space of mobility or electrification.

· Inclusive 3 – 8 years of experience in product management portfolio in mobility or electrification industry preferably with APAC, EU or US markets.

· Knowledge of Singapore and regional electrical standards, global vehicle standards and basic safety requirements.

· Proficiency in Microsoft Office (Word, Excel, PowerPoint).

· Bilingual in English and Mandarin, as the role requires close collaboration with our engineering team in China.

· Can-do attitude, and high EQ to manage customer relationships, and key stakeholders from strategic BD team, engineering team and PMO team.

· Experience working with technical – sales/BD performance related KPI.

· Work location based in SG, willing to travel on demand basis.

Job Description

Job Responsibilities
Primary tasks
• As a head of department, manage the full spectrum of HR matters, including recruitment, training, work pass application, payroll, compensation, union matters, employee benefits, and etc.
• Work with Directors to establish and upgrade HR system and policies and propose improvements thereof. Play main role in drafting up HR policies.
• Develop, monitor, and improve overall HR strategies, systems, tactics and procedures across the organization.
• Manage and improve HR system data integrity.
• Perform the role of main contact person for union, MOM, and other third-party organizations regarding employee matters.

Other tasks
• Liaise and negotiate with insurer/insurance broker or agent on the purchase and renewal of general insurances and insurances for employee benefits scheme
• Perform daily HR duties following rules and regulations in a timely and accurate manner, in an absence of subordinates
• Draw up budgets for the manpower and monitors the budgets
• Assist Directors’ office to develop, review, and manage performance appraisal and promotions.
• Ensure compliance with statutory reporting and filing requirements
• Provide the management with the latest market statistics on the economy, business outlook and the labour market
• Undertake other duties assigned by Directors.

Job Requirement

1. Degree in business, management or human resource discipline
2. 5 years of experience in human resources management, preferably in a managerial role
3. Thorough knowledge of employment related laws and MOM regulations
4. Excellent verbal and written communication skills

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19337 HR Manager (Generalist, Tuas) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Our client is in Automotive industry. Due to business needs, they are now recruiting a HR cum Procurement Manager to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR cum Procurement Manager:

• Align HR strategies with overall business goals.
• Foster positive employee-management relations and handle grievances.
• Oversee HR systems and procedures across the organization.
• Cultivate a productive and positive work environment.
• Manage performance appraisals to drive high performance.
• Ensure legal compliance in all HR operations.
• Align purchasing strategies with business objectives and review purchase orders for compliance.
• Identify, evaluate, and negotiate with vendors.
• Stay updated on purchasing technology trends and oversee implementation.
• Research and assess vendors based on quality, pricing, and services.

Requirements:

• Degree in any discipline
• Min 5 years of working experience as HR Manager with purchasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

We are hiring Freight Forwarding Executive

Job Description:

• Ensure deliveries are executed in a Timely and Right First Time manner.
• Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.
• Handles IG (Internal Group) freight
• Manage daily OBD creation and fix any OBD related issues
• Support IG freight internal stakeholder’s requests, updating and monitoring shipment schedules .
• Liaise closely with external freight forwarders on vessel schedules, documentation and any operational issues.
• Liaise with external WH on any shipment related issues such as SUT, pack code and documentation.
• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.
• Attend daily logistic meeting to update shipping documents KPI and findings to the team.
• Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.
• Opportunity to understand and experience full range of shipping documents such as E Form D, ACWS, Certificate of Origin, Letter of Credit etc.

Job Requirements:

• Min Diploma or Degree in Supply Chain or business-related discipline
• Min 1 year of relevant experience
• Valid professional certification relating to international and local Dangerous Goods regulations: IATA, IMDG preferred.
• Good knowledge of International/cross border logistics process and incoterms
• Experience with Letter of Credit will be advantageous.
• Experience with SAP Shipping & Transportation module preferred.

Interested candidate, please sent your resume in MS Word format to [email protected]

Philena Tan Jin Mei

Outsourcing Team

Recruit Express Pte Ltd (99C4599)

We regret that only shortlisted candidates will be notified.

Responsibilities

• Manage project implementation on the development and installation of new networking and computing infrastructures (ie. Dell server/storage hardware, Wireless network, switches and routers, Firewall, and basic infrastructure support)
• Installing and configuring operating systems and application software. (ie. Microsoft servers, messaging, monitoring/management software, Backup software, Virtualization, DLP/Antivirus software)
• Selecting the best possible solutions using knowledge of a wide range of available technologies
• Anticipating potential issues or bottlenecks and identifying possible solutions
• Troubleshooting and resolving all technical issues when they arise
• Generate Service Report for customers and ensure that the report is sent to the customer timely
• Coordinate and monitor work progress with customer and relevant parties for information to expedite
• Perform 24/7 standby duty for service calls on a rotational basis
• And any other ad hoc job requirements

Requirements

• Possess a degree or diploma in Computer Science or IT professional certifications from Microsoft, HPE/Aruba, Cisco, VMware, etc
• Minimum 3 years of experience in implementing and supporting networking and computing infrastructures

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

Technical Support

• Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

Quality Operation

• Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

Process Optimization

• Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

Problem Solving

• Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

Product Improvement

• Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

Investment audit & asset management support

• Coordinate investment audit in close collaboration with other functions and conduct periodic physical asset inspection. Support annual inventory check if needed.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineer or a related field, Master's Degree of Mechanical Engineering is plus
• Min. 5 years in EMS (Electronic device assembly) with excellent understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Open to travel once a week to nearby country (Can be a day trip or overnight trip)
• Prior experience in SMALL DEVICES such as earpods/ smart watch/ from electronic devices ( wearable electronic devices )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Manage project implementation on the development and installation of new networking and computing infrastructures (ie. Dell server/storage hardware, Wireless network, switches and routers, Firewall, and basic infrastructure support)
• Installing and configuring operating systems and application software. (ie. Microsoft servers, messaging, monitoring/management software, Backup software, Virtualization, DLP/Antivirus software)
• Selecting the best possible solutions using knowledge of a wide range of available technologies
• Anticipating potential issues or bottlenecks and identifying possible solutions
• Troubleshooting and resolving all technical issues when they arise
• Generate Service Report for customers and ensure that the report is sent to the customer timely
• Coordinate and monitor work progress with customer and relevant parties for information to expedite
• Perform 24/7 standby duty for service calls on a rotational basis
• And any other ad hoc job requirements

Requirements

• Possess a degree or diploma in Computer Science or IT professional certifications from Microsoft, HPE/Aruba, Cisco, VMware, etc
• Minimum 3 years of experience in implementing and supporting networking and computing infrastructures

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Islandwide company transport provided !

Responsibilities:

• Follow standard procedures daily.
• Handle and document inbound customer orders, queries, and complaints.
• Follow up on issues/orders/complaints with outbound calls.
• Resolve issues per procedures and escalate if needed.
• Report improvement suggestions to the supervisor.
• Prepare and submit reports on cases.
• Keep process and product information current.
• Coordinate with the operations team.
• Maintain good client/customer relationships.

Requirement:

• Have prior Experience in Call Centre / Order Fulmilment / Order Processing

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Requirement:

• Training Provided.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Services Supervisor

Salary : $3,500

Working hour : 8am-5pm Mon-Fri, 8am-12pm (Alternate Sat, WFH)

Location : Toa Payoh

Job description:

* Lead, supervise, and mentor a team of customer service staff across multiple outlets.

* Prepare and manage work schedules and rosters to ensure adequate staffing at all times.

* Monitor staff performance, providing feedback, training, and coaching as necessary to maintain high service standards.

* Develop and implement customer service procedures to ensure efficient handling of customer inquiries and complaints.

* Maintain a high standard of service across all outlets to ensure customer satisfaction and loyalty.

* Conduct regular site visits to all outlets to ensure consistency in customer service and operational processes.

* Review outlet-specific customer feedback and work with teams on-site to improve service quality and address concerns.

* Ensure all outlets adhere to company policies, standards, and protocols for customer service and hygiene.

Requirements:

* Proven experience in a customer service management role, preferably within the retail or service industry.

* Strong leadership skills with the ability to manage and motivate a diverse team.

* Excellent organizational and multitasking abilities.

* Proficiency in creating and managing work schedules and rosters.

* Willingness to travel frequently for outlet visits and provide hands-on support.

* Outstanding communication and problem-solving skills.

Company Name: Nala Employment Pte Ltd | License No.: 16C8302
Contact Person: Soo Yee Hui
Regisration No.: R24120810

• Electrical Supply (MNC company)
• Basic $2200 - $2600
• *AWS + Bonus
• Mon-Fri (8.15am-5.45pm)
• Working location: Tuas
• Company transport provided: CCK, Bukit Batok, Boon Lay

Responsibilities

• Generate Delivery orders, PO and invoices.
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month.
• Consolidate and submit petty cash summary to accounts every month.
• Attend sales inquiry and process order via email / phone calls.
• Update and follow up with customer outstanding order.
• Liaise with customer of goods collection method and payment

Requirements

• Min O Level with experience in administration.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Position title : Service Crew

Location: Beach Rd

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Customer Service Assistant | logistic | Up to $2.5k | 5 Days | Jurong

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Assistant (Paints/ Coatings/ Contract)

12-Months Contract (Renewable)

Location : Changi Business Park

Salary: Up to $3,500 depending on experience

Our client, a leading global paints and coatings company and a major producer of specialty chemicals, is looking for Customer Service Assistant to join their team .

Job Summary:

• To attend all incoming enquiries especially handling on painting enquiries and assigning job to pro painters and collating payments between company and painters etc.

Responsibilities

• Attend to all customer service enquiries
• Attend to all painting services related
• Retrieve emails, reply to all enquiries
• Assign painting leads to pro painters
• Tracking and compiling confirmed leads for payment
• Sending of courier service for local and overseas documents
• Mass mailing of campaign and promotional materials
• Clearing of mails.
• Database management of Dulux Painter Program
• Attend to painters’ enquiries ie. Redemptions etc.
• Painter telemarketing & feedback
• Prepare warranty agreement for Retail and Projects Dept
• Monitor and keying in retail promotions, festive promotions and other ad-hoc redemptions.

Requirements:

• Min O’ Level qualification
• Able to operate Excel and Microsoft Word, knowledge in Access
• 1 to 2 years of experience in handling customers
• Good telephone skills

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• the job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Any 5 days a week

Location: Woodlands / Jurong / Choa Chu Kang

No experience welcome, training provided!

Job Description:

• Handle and resolve all customer queries received via phone or email effectively and promptly
• Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer.
• Ensure that all customer queries and any follow-up interactions are logged into the system accurately and timely
• Proactively escalate query trends or potential issues to team lead/manager
• Perform other assigned duties and/or project work

Requirement:

• Min education : GCE N Levels, GCE O Levels, Nitec, Higher Nitec or Diploma
• Any customer service experience
• Strong communication skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Description :

· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries

· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements :

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

· Diploma/ Degree in related field(s) is an advantage

· Fresh graduates are welcome to apply

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

*This is not a sales role*

Job Description

Inbound call handling for Bank's Accounts servicing,

campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Financial Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Timings (Choose One Shift Option):

1. Option #1: Non shift

Working Hours : Non-shift: 42.5 hours per week

Mon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in between

Or otherwise advised by the Client

2. Option #2: Weekday shift

Working Hours : 5 working days, Mon-Fri.

42.5 hours per week.

Staggered shift hours : 8.5 working hours between 7am to 10pm + 1-hour meal break in between

Or otherwise advised by the Client

3. Option #3: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

4. Option #4: AM & PM Shifts + Weekends / Night

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

(Company specializing in P.A., CCTV, Security, A/V & Sound Systems)

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279