Job Description – Marketing Manager

At SHRI
We are looking for a highly capable Marketing Manager to join our team to spearhead the growth of our inbound sales channels.

At SHRI, we are committed to building and maintaining a strong and consistent brand presence through a wide range of online and offline marketing channels.

Role Overview

As the Marketing Manager, you will get to develop and implement marketing strategies as well as to monitor and evaluate advertising campaign performance to drive continual improvement. You will also play a pivotal role in shaping SHRI’s brand identity and keeping its industry presence.

Responsibilities

· Develop strategies and tactics to enhance brand visibility and drive quality traffic our platforms.

· Execute end-to-end marketing campaigns, from planning to implementation.

· Create compelling and effective content for our platforms to attract and convert target audiences.

· Cultivate strategic partnerships with key industry stakeholders, agencies and vendors

· Monitor and manage the marketing budget on a quarterly and annual basis and optimise resource allocation.

· Review and approve marketing material, including website banners, brochures and case studies to ensure brand consistency.

· Utilise web analytics tools to measure campaign performance to assess KPIs and ROIs.

Requirements

· Proven experience in marketing management, with a strong track record of driving successful campaigns to achieve business objectives.

· Proficiency in web analytics tools and ability to translate creative concepts into effective advertising initiatives.

· Excellent communication and interpersonal skills, with the ability to build strategic relationships and collaborate effectively with cross-functional teams.

· A passionate and result-oriented marketing professional, looking to make a difference in the People Management industry.

· Willing to learn and adapt to evolving market trends, and seeking continuous self-improvement.

Job Description

1. Taking responsibility of system development, implementation and integration;

2. Supervising and directing system architecting, system development, implementation and integration.

3. Supervising the running status of the equipment during the installation and testing period.

4. Coordinating and directing the software engineers and hardware engineers carrying out the optimizing test for the equipment.

5. Coordinating and directing the software engineers and hardware engineers providing support to the equipment.

6. Providing assistance and support to the project manager in responding to technical questions issued by the client.

Job Requirements:

· Diploma / Bachelor Degree in Computer Science or equivalent

· IT System Management experience of various aspect

· Possess initiative, a positive attitude and strong passion in operation support

· Good communication skills and able to work independently;

· Able to start work immediately or within a short notice is an advantage

· Coordinate the contractors, customers and all the resources.

· Have good knowledge of Disaster Recovery setup and exercise.

· Minimum 5 years experience.

5 day week @ AMK area

Maestro HR

damien lee tian hong

R1106726

16C8462

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THE ROLE
As a member of the Business Affairs team based in Singapore, you will be responsible for content analysis, acquisition and development efforts in India. This includes acquiring audio rights via licensing deals from content providers across India including but not limited to English, Hindi and Tamil. You will help define our Indian content strategy.

ABOUT YOU
The ideal candidate should have excellent knowledge of the Indian book industry and a broad overview about commercially relevant Indian publications; confident and upbeat written and verbal communicator; highly organized and detail oriented; and able to thrive in a high-energy entrepreneurial environment. This is an individual contributor role. Note: the position is based in Singapore.

Key job responsibilities
As the Business Affairs Manager, you will...

• Proactively identify books and authors to meet the interests of our Indian customers
• Initiate negotiations for new deals with content creators, agents, publishers, and business development partners
• Analyze and select book content to be offered to customers by leveraging internal data and monitoring media trends
• Liaise with internal marketing, merchandising, metadata and production teams to ensure success of consumer content offering
• Identify books and authors that meet the interests of customers
• Collaborate with Audible cross-functional teams including Content Operations, Content Creation, Finance, Legal and PR to achieve Audible India business goals
• Travel to India for content provider meetings and industry events
  
  We are open to hiring candidates to work out of one of the following locations:
  
  Singapore, SGP

Basic Qualifications

• College degree required
• Minimum 5 years’ experience
• Ability to evaluate content opportunities in both English and Hindi
• Communicates effectively (oral and written) both internally and externally, including the ability to communicate complex concepts and ideas to a diverse group of stakeholders
• Strong analytic and problem solving skills
• Solid organizational and project management skills
• Resourceful self-starter who will find opportunities rather than wait for inbound leads

Preferred Qualifications

• English and Hindi language fluency
• Professional degree (e. g., MBA, JD)
• Proven success in publishing rights acquisition or licensing
• Solid familiarity with Indian literature and culture

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking
• Have prior platform experience in managing Social, Search and/or Programmatic campaigns (ideally with offline medium experiences), including but not limited to account setup, strategy development, organization, and management
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring and developing team members skillset and wellbeing within the structure, also help to develop growth plan for the reporting team.
• Lead Local Market Management/Coordination (Global and Regional Requests)
• Lead Global/Regional Governance Reports and Digital Guidelines compliances
• Support Quarterly Business/Competitive Review Development

• A Software Project Manager is responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• A Software Project Manager is responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• A Software Project Manager is responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To support Boutique Manager in managing all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To support in monthly inventory stock takes together with Finance team
• To work with Boutique Manager to ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Descripton

- Manage relevant project matters

- Liaise with all project site personnel

- Ensure timely delivery of project work

Job Requirement

- Degree in Electrical Engineering

- Minimum 5 years working experience in construction sector

- Independent, mature, and good team player

- Positive, composed and adaptable under tight schedules

Responsibilities:

• Spearhead and steer the seamless flow of operations.
• Monitor and optimize daily operational activities with effective workforce planning.
• Handle the allocation of daily tasks, including meticulous scheduling for technicians, taking into account their location, duties, and leave arrangements.
• Proactively assess and incorporate continuous improvements in delivery methods.
• Facilitate daily meetings at the workshop and disseminate essential updates to the team.
• Collaborate closely with technicians to tackle on-field challenges and find practical solutions.
• Establish effective communication channels with the sales team to ensure top-tier service delivery to customers, with a focus on quality equipment and skilled personnel.
• Enforce company policies and safety protocols through effective communication and implementation.
• Ad hoc duties as assigned

Requirements:

• At least a Diploma/Degree in Mechanical Engineering or equivalent
• At least 5 - 8 years of operations experience preferably from Oil & Gas industry bacground
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage daily customer orders and transactions.
• Process cash and online payments.
• Perform cash reconciliation, deposit cash, and ensure no discrepancies.
• Address customer queries and complaints.
• Renew daily stock on shelves and inventory.
• Participate in monthly stock take and daily stock receiving.
• Provide basic product information to the customers.
• Assess and maintain the condition of signage, promotional displays, and equipment in the shop.
• Manage daily customer service operations and the customer service representatives.
• Sustain a high degree of customer satisfaction by training and guiding employees.
• Provide finance reports.
• Ad-hoc duties assigned.

Requirements:

• GCE “N” or “O” level or equivalent
• At least 1 – 2 years of retail or customer service experience
• Experience using AS400 System or POS System will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client, one of Singapore's leading and a reputable leader in the food industry, is looking out for talents for the position of Key Account Manager.

Job Responsibilities

• Develop and sustain strong relationships with key clients by understanding their needs and continuously proposing solutions that ensure satisfaction of products and services
• Develop and execute strategic account plans to drive growth and maximize revenue from key accounts
• Act as the main point of contact between key clients by addressing their inquiries, resolving issues and proactively identifying opportunities for upselling and cross-selling
• Communicate and collaborate with the marketing, purchasing and logistics departments to meet client expectations
• Negotiate contract renewals and pricing agreements, ensure mutually beneficial terms for both the company and key clients
• Meet established deadlines for the submission of promotion plans
• Assist and resolve any enquiries and issue arising from customers and deal with complaints to maintain trust
• Lead a team of merchandisers to ensure work effectiveness
• Plan and implement new product launching activities
• Analyse competitor activities and market dynamics, adjust account strategies accordingly to maintain a competitive advantage
• Keep track of Key Performance Indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Stay updated with industry trends and market developments, analyse and implements plans to meet evolving requirements
• Prepare regular reports of sales progress and forecasts

Job Requirements

• Preferably possess at least a Diploma in Sales, Marketing, Business Administration or related field
• Minimum 3 years of relevant experience in the FMCG / Modern Trade Industry
• Proven experience in key account management
• Proficient in all Microsoft Office Applications as well as CRM software
• The ability to handle multiple client accounts & build rapport with key clients
• Strong negotiation and leadership skills
• Excellent communication and interpersonal skills

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description:

• Able to handle over the counter transactions in an efficient and accurate manner.
• Assist in customers enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the products and services
• Educate and migrate customers to use digital platform
• Manage customer wait time and service level.
• Manage customer negative impact and complaints
• Perform all activities in accordance with the regulatory requirement
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed

Requirements:

• Highly adaptable, ability to deal with ambiguity.
• Experience in delivering excellent customer journeys and digital features
• Adapt at use of data to drive productivity and performance
• Ideally related experience or customer facing experience
• Willing to learn and not afraid to face customers
• IT Savvy (There will be a requirement to use the systems)
• Microsoft word, Microsoft Excel (Simple functions)
• Freshers are welcome (As long as they are okay to take and ready to learn)

Additional Info:

• Normal Hours - 8.10AM to 5PM
• Evening Hours - 9.40AM to 6.30PM
• Rotational Shifts

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Leading a team of clinic consultants, therapists and point of contact as well as influencing Physicians to ensure that all the clinics' daily operational activities are running smoothly and effectively and monthly’s clinic sales target are achieved.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Being present at the different clinics daily to support the team, including handling difficult patient situations.
• Involve in clinic promotional activities and propose new strategies for business growth.
• Assist in any additional ad-hoc tasks assigned by the Company.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• Willing to work on weekends and public holidays as clinics are open daily.
• Working shift: 830am-615pm / 1145am-930pm (Rotation)
• Willing to travel as clinics are based islandwide when required

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Details:

• Basic Salary: $2,500 + Attractive Commission

• Location: One of the bank branches you will be stationed in.

• 6 working days (But may only need to work a half day on Saturdays) – 11AM to 7PM or 10AM to 6PM

Job Responsibilities:

• Promote sales of financial institution credit cards and personal loans to clients based on their needs.

• Follow up with customers regarding their application

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Mitsui Fudosan is Japan's largest comprehensive developer, expanding globally in real estate development and operations with local offices in Asian region.

We are currently seeking an expert to manage and execute reporting practices in line with the standards and processes required by Japan HQ, which is listed, for the operation of businesses in the RHQ in Singapore as well as group companies in India, Australia, Indonesia, and the Philippines.

The role encompasses business operations, finance, accounting, tax, legal, HR, and all other administrative domains. This position will be responsible for conducting comprehensive information analysis from multiple regions with diverse real estate-related legal systems, tax structures, and business practices. He or she will also be accountable for reporting that by complying with the stringent standards of the Tokyo Stock Exchange.

Job Description:

• By collaborating with various departments within the company, this position is responsible for compiling and analyzing project-specific historical performance targets created. Subsequently, this position will create reports on annual profit plans for submission to the Japan HQ.
• Consolidate and report on the project companies in 4 SEA countries, to Japan HQ which is listed on the Tokyo Stock Exchange Prime Market. Adhering to the rigorous standards required by a listed company and a tight monthly schedule, this position is required to accurately and reliably compile reports based on Japanese accounting standards. Additionally, collaborate with the relevant departments at Japan HQ, taking a leading role in practical implementation concerning internal controls.
• Based on a thorough understanding of each real estate development initiatives, this position is responsible to create finance plans for each project and take a hands-on approach to lead practical discussions and negotiations with banks regarding borrowing for the projects.
• Conduct regular research on the real estate markets and macroeconomic indicators (GDP, CPI, interest rate trends, etc.) in SEA countries, and create relevant materials for reporting as needed.
• Support monitoring activities to ensure that the Company's operations adhere to the governance guidelines of the Japan HQ. Provide assistance for external agencies conducting internal audits in accordance with the guidelines.
• Effectively carry out labor-related tasks (such as salary calculations, housing allowances, etc.) for expatriates assigned to the Company from HQ or other global locations.

Job Requirements:

• More than 3 years of practical experience in formulating and consolidating profit plans for a company or department involved in real estate development.
• More than 3 years of practical experience in profit analysis and finance related to projects in a company or department engaged in real estate development.
• More than 3 years of practical experience in a overseas entity or relevant department in HQ of a listed global company (listed on major markets worldwide), specifically in the consolidation of financial and accounting statements (following GAAP or JGAAP) and supporting compliance with internal controls for overseas locations (following SOX or J-SOX).
• Practical experience in the overseas business-related department or at overseas entity of a global, multinational company, specifically dealing with legal and compliance matters for overseas locations.
• Practical experience in the overseas business-related department or at overseas entity of a global, multinational company, specifically dealing with expatriate payroll calculations, cross-border income tax issues, supporting salary setting based on local tax laws, market standards, and company policies, and having knowledge of work passes in various countries.
• Proficiency in business English for smooth and accurate communication with various parties including professional firms.

Only shortlisted candidates will be contacted by our HR department. Your personal data collected will be used for recruitment purposes only.

KTV Lounge & Nightclub (Work late hours)

1. Applicant must at least have more than 3 years of stage performing

2. Participate in all stage performances

3. Train & guide the stage crew to improve on their performances

4. Schedule and selection of performing artiste for specfic event's performances

5. Ensure all stage crew is presentable on stage

6. Work closely with the Performing Artiste Manager & Floor Manager in all areas

Job Description

· Able to create a recipe list for the cocktails.

· Mixing of ingredients and preparation of cocktails

· Able to execute the creative process for the theme of the bar’s concept menu, as well able to suggest drinks to fit the menu.

· Assist with invoice and inventory management

· In charge of ensuring that all SOPs, standards, par levels, ordering, stock and costs are met and fulfilled as per standards

· Assist with bar opening and closing procedures.

· Maintenance of the bar hygiene and cleanliness standards.

· Interact with customers and maintain good relationships with customers.

· Able to perform cashier and order-taking duties.

· Ensure that all standard recipes, SOPs and standards are followed in the preparation process.

· Ensure the maintenance of equipment and flag for servicing or repairs when needed

Location: Boat Quay

Working hours: 4pm - 2am (Monday - Saturday)

OFF every Sunday

Requirements

• At least 2 year(s) of working experience in a general or hotel bar.

• Excellent knowledge in mixing, garnishing and serving of beverages a prerequisite.

• Attention to detail is essential.

• Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

• Creative thinker, especially when it comes to food & beverage presentation or concepts.

• Enjoys a fast-paced, guest-facing work environment.

• Outgoing, friendly, extroverted.

• Able to commit on weekends and Public Holidays

Responsibilities:

• Promote the sales strategy's implementation in the markets.
• Strengthen the company's dominant market position in the market.
• Increase sales through various methods of distribution.
• Oversee all sales operations and lead the sales teams.
• Manage sales through conventional means.
• Improve the company brand's consumer experience.
• Fortify local presence in key markets.
• Maintain records and evaluate the efficacy of sales procedures, outcomes, and approaches.
• Oversee the major client accounts for the business.
• Systematic reporting responsibilities, such as month-end market reports, year-end customer visit reports, etc.
• Thoroughly define the sales goals, objectives, policies, and operating methods to ensure effective sales management.
• Regularly report to management on issues with customer demands, concerns and questions.
• Ensure sufficient marketing resources and tools.
• Keep a close eye on target consumers, market trends and developments.
• Ad hoc duties assigned.

Requirements:

• Degree in Business, Sales & Marketing or equivalent.
• At least 5 - 8 years’ regional sales experience in B2B aspect, preferably with sales experience in machinery/ industrial/ manufacturing industry

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Maintains administrative staff by recruiting, selecting, orienting, and training employees.
• Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
• Sets policies and procedures for training, coaching, counseling, and career development for staff.
• Initiates and coordinates goals, deadlines, and projects for their department.
• Develops and implements policies and procedures to improve operations and function of the department.
• Monitors and procures needed supplies for office, reception, mailroom, and warehouse.
• Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
• Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste

• Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
• Provide directions and assistance to all internal and external customers by handling their requests and inquiries
• Manning of triage:
• Exchange access cards for visitors (Next-of-kins, vendors, etc)
• Register new visitors, staff on Visitor Management System (VMS)
• Supervise ART swabbing, when required
• Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry
• Co-ordinate and handle mail distribution, the flow of faxes, and courier services
• Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
• Handling and receiving of delivery/parcels from vendors
• Monitor QuestLab collection of samples for testing
• Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events
• Support the appointment booking for NOK visits
• Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms
• Inform Housekeeping to clean up the meeting room after the event
• Update the staff phone directory if there are changes
• Upkeep of photocopy machine including calling vendor/ IT for repairs
• Assist with resident’s pre-admission (pack welcome basket), admission & discharge process
• Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement
• Prepare weekly and monthly reports for transportation requests and visitation.
• Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment
• Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)
• Any other duties as assigned

Requirements:

• Min. ‘N’ Level

• Min. 1-year related experience in customer service

• Excellent communication skills both written and verbal

• Proficiency in Google Suite and/or MS Office

• Ability to multi-task

• Proactive approach and flexibility to support team and colleagues when needed

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Nursing Home Receptionist

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

Cold Chain and E-Commerce Operations

• Lead and drive the daily operations at the cold chain and e-commerce distribution centres (DC) to achieve cost, process efficiency, productivity and ensuring that perishable or temperature-sensitive products at the cold chain DC meet the required quality standards.
• Manage the Profit & Loss, budgeting, cost controls and ensuring the operations is on track financially through the development and effective management of the distribution strategies, policies and processes to enhance productivity, optimizing warehouse capacity and minimizing cost.
• Lead and coach the respective operations team to set directions towards effective and efficient management of the Cold Chain and e-Commerce operations and any related changes.
• Ensure that all necessary stock management processes/tools and e-commerce operations setups are in place to ensure no stock is lost in the DC, stock counts are accurate and any variances are fully investigated.
• Plan, organise and direct the respective operation team to assure operational effectiveness, adherence to WSH guidelines and statutory compliances, attain quality certifications and drive a culture of safety across the DCs.
• Continuously review, identify opportunities and drive initiatives to improve operational processes, risk mitigation, enhance quality and to improve the overall productivity of the DCs.
• Achieve cost efficiency through effective business negotiations with third party providers and/or contractors for the contractual rates and services.
• Resolve business issues and challenges with Operations Management, seeking best practices to achieve a solution without adding further complexity to processes or systems operation and escalate to Management team when needed.
• Work alongside with the Director of Operations and collaborate with cross functional teams to drive growth and continuous development of the DCs
• Guide and supervise operations related projects such as warehouse migration, automation implementation, etc.
• Coach, motivate and lead direct reports, provides feedback to enhance/develop skills, knowledge and work performance.

Last Mile Delivery Operations

• Design and implement business strategies, plans and procedures to have seamless logistics operations
• To operate day to day fulfilment, last mile deliveries, and achieve the optimum productivity level and KPIs set for transport operations, including FFS (Fulfilment from Store) operations
• Drive service level improvement in addition to meeting daily and monthly business targets for transport operations, including delivery volumes, delivery schedule and service hours, on-time delivery rates, safety, productivity, and total operating costs.
• Oversee relationship management with our contractors ensuring there is service and quality alignment cross our businesses.
• Manage commercial relationships with key vendors such as truck leasing companies and other service.
• Drive continuous improvement initiatives across transport operation.
• Manage support functions such as operations administration, claims and customer service.
• Oversee the hiring, training, evaluating and development plan of the transport operations team to ensure a productive and high-performing workforce
• Manage and ensure all vehicle maintenance and repair procedures are properly designed, followed & documented.
• Collaborate with our Tech and innovation team in the design and implementation of innovative technology solutions that will revolutionize home delivery in Singapore

• Bachelor's Degree in Logistics, Business or Engineering related field.
• Minimally 8 to 10 years of Logistics/Supply Chain experience in e-commerce and/or cold chain environment.
• Strong knowledge and proven experience in managing e-Commerce and Cold Chain operations and last-mile logistics.
• Excellent understanding and experience in warehouse and product quality management / standards and audits.
• Strong understanding and experience in lean management / six sigma, continuous improvement programs and tools.
• Result oriented, equally comfortable with strategic planning and tactical execution.
• Excellent leadership and communication skills, with the ability to influence and collaborate effectively across business units and cross-functional teams.
• Possess strong business acumen with demonstrated understanding of the financial aspects of operations and supply chain.
• Past proven achievements in people management and driving cost effectiveness for CAPEX & OPEX.
• Strong analytical and problem solving skills.
• Ability to manage multiple projects and has effective change management skills.
• Prior people management experience with the ability to motivate and develop teams.

• Work location: 5 Joo Koon Circle
• Working hours: Monday - Friday, 8:15am - 5:35pm

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.
• Able to work in a fast pace environment.
• High level of problem-solving skills; Organized, Quality / Meticulous.
• Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
• Proficient in SAP.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Customer Service Agent

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599