The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.

Job Description:

Operational Stability Strategy

• Support in planning and executing regional IT Infrastructure strategy and aligned with company strategy.
• Define and standardize operational processes and procedures to enhance service level agreement achievement.
• Collaborate with process owner to define, document, and standardize operational workflows, processes and procedures.
• Identify opportunities for optimization and efficiency gains in current workflows.
• Implement continuous improvement strategies and align operational practices with standards and best practices.
• Establish key performance indicators (KPIs) to measure operation process effectiveness and efficiency.
• Drive initiatives aimed at reducing operational costs while improving service delivery.

Operational Stability Development

• Conduct regular assessments and audits of operational processes to identify areas for improvement.
• Monitor and report progress of improvement initiatives to management.
• Develop and implement operation stabilization strategies to mitigate operational risks and ensure resilience during disruptions.
• Integrate Products into services for Continuous Service Improvement to address the business requirements.

Operational Stability

Incident/Problem Management

• Participate in major incidents/high priority incidents and assist in incident classification, impact assessment, overseeing incident progress and way of solution.
• Monitor the incident progress and if require steer the partner for way of solution.
• Coordinate all resources to resolve incidents efficiently and ensure IT infrastructure resilience during disruptions.
• Contribute to post-incident reviews and root cause analysis and ensuring that the support team performs the relevant action item to drive continuous improvement.
• Develop and maintain documentation, policies, and procedures for operation stabilization.
• Handle escalations related to the incident and report to management.

Change Management

• Review upcoming changes across various towers (datacenter, workplace, network and others) and ensure that the changes are reviewed and approved as per the process.
• Review change requirements and facilitate necessary approval. (Services change requirement in term of technical service design change or financial relate change.)

Reporting and Continuous improvement

• Communicate of global IT infrastructure and operations strategies and directions to service managers including feedback or specific requirements provided by the APAC locations.
• Assist in request handling to harmonize and integrate IT infrastructure and operations tasks globally and interface to internal contact persons to follow upon request.
• Report and collaborate with various stakeholders and governance teams for Service Management topics.

Cross-Functional Collaboration and Communication

• Liaise with cross-functional personnel at corporate, regional and in-country levels.
• Collaborate with various teams (e.g. Architecture team, Data Center Operations, Service Delivery, Project Management, product owner, service provider, customers and other stakeholders) to ensure alignment between operational stability topics and fulfil the operational expectation of the customers.

Qualification:

• Bachelor's degree in information technology
• 5-10 years of experience in process improvement, business analysis, or operational excellence
• Excellent analytical and problem-solving skills
• Strong project management and leadership capabilities
• Certifications in process improvement methodologies and ServiceNow are a plus.
• Good understanding of digital infrastructure and architecture, integration and underlying technological concepts, business drivers and emerging trends
• Outstanding negotiation skills, with the ability to build and maintain relationships with key stakeholders.
• Strong presentation and facilitate skills.
• Strong analytic skill and work effectively under stress
• Proven ability to work in cross-functional teams and drive results.
• Ability to efficiently prioritize and multi-task.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Responsible for leading and managing the full life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Partners with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Drive leadership by motivating project team members in the design, development, and delivery of R&D solutions to customers.
• Ability to demonstrate a good level of understanding of technical/engineering processes in order to work with teams throughout the project development cycle.
• Track, monitor and report the progress of the project to all stakeholders.
• Implement and manage project changes and interventions to achieve project deliverables and mitigate risk.
• Overall project evaluation and assessment of results.
• Establish project lifecycle management procedures and best practices to ensure project teams maintain discipline needed to successfully complete their projects.

Qualification / field of study

• Bachelor or Masters in any engineering related discipline
• PMP certifications or equivalent is advantageous
• Proven track record of executing multiple successful projects
• At least 6 year(s) of working experience in project management experience in related field (R&D, engineering)
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding project management capabilities; i.e. planning, risk management, status reporting, budget tracking, stakeholder management, resource management
• Knowledge and understanding of re-manufacturing techniques and limitations
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Company Description

Our client is a well backed venture capital firm. Due to business needs, they are looking for a Finance Manager to head up their finance function.

Role Description

As a Finance Manager, you are responsible for timely and accurate month-end/year-end closing and working with third party service provider. You will be working closely with the Finance Manager in driving process improvements and strengthening internal controls. You will also need to support in budgeting/forecasting and liaise with external auditor and tax agent.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• At least 5 years of experience in Accounting, ideally with exposure in VC/PE industry
• Ability to work in fast pace environment and deal with ambiguities
• Excellent communication and interpersonal skills

Please note that only short-listed candidates will be contacted.

Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1766086

JOB DESCRIPTION

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle

JOB REQUIREMENTS

• Bachelor or Masters in any engineering / project management related discipline
• 2 to 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle

JOB REQUIREMENTS

• Bachelor or Masters in any engineering / project management related discipline
• At least 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About the company
Join a dynamic audit firm headquartered in the UK, where you'll thrive in a collaborative environment and make a meaningful impact in the world of accounting and advisory services. We are currently seeking talented individuals to join the Transfer Pricing team, with opportunities ranging from managerial roles to associates!

About the job
As a Transfer Pricing Manager, you'll be responsible for fostering strong client relationships, adeptly conveying transfer pricing concepts both verbally and in writing, and distilling complex ideas into clear, concise summaries. Additionally, you'll play a pivotal role in mentoring team members, empowering them to leverage their strengths and drive their self-development, while also contributing to business and practice development initiatives within the team.

Skills and experience required
Degree holder with experience in tax transfer, demonstrating a positive attitude and strong communication skills. For managerial level positions, proficiency in preparing transfer pricing documentation, tax value chain analyses, and benchmarking is required. Please note that the designation and compensation will commensurate with your level of experience.

Why is this a good role?
You get to work for a supportive and understanding Partner who provides mentorship. This role offers support for your professional growth, with reimbursement available for professional certifications such as ACCA, giving you the opportunity to invest in your continued education. Enjoy 15 days of annual leave plus an additional day for your birthday (available for senior positions and above). Additionally, a health allowance of $700+ per year covers health check-ups and wellness activities, including gym memberships. Claimable transport fees further contribute to your convenience, with the flexibility to work from home one day a week!

If you are a good fit, please click the 'apply' function for the role (EA: 94C3609\ R1984239). Consultant-in-charge: Stella Tan https://www.linkedin.com/in/sgtanstella

• MNC
• 5-day work week
• Proven experience in e-commerce management, preferably in E-commerce/Retail/FMCG industry

Our client, a leading industry player, is looking for suitable talents to join their growing business as E-Commerce Manager.

RESPONSIBILITIES:

• Develop and execute a comprehensive e-commerce strategy aligned with overall business goals.
• Identify new opportunities to enhance online sales and customer engagement.
• Oversee the day-to-day management of the e-commerce website, ensuring functionality, user experience, and performance.
• Coordinate with product teams to ensure accurate and up-to-date product listings.
• Implement effective merchandising strategies to highlight key products and promotions.
• Monitor inventory levels and collaborate with relevant teams to prevent stockouts.
• Develop and execute digital marketing campaigns to drive traffic and sales.
• Utilize SEO, SEM, email marketing, and social media to enhance online visibility.
• Analyze campaign performance and adjust strategies as needed.
• Implement initiatives to improve the overall online shopping experience.
• Monitor customer feedback and address any issues promptly.
• Utilize analytics tools to track and analyze website performance, sales trends, and customer behavior.
• Generate regular reports to provide insights and recommendations for improvement.
  

REQUIREMENTS:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in e-commerce management, preferably in E-commerce/Retail/FMCG industry
• Strong understanding of digital marketing, SEO, and analytics.
• Familiarity with e-commerce platforms and technology.

OTHER INFORMATION:

• Location: Central
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Key Responsibilities

• To handle the entire process from taking the brief, working with the design team, and installing the exhibition stand, supporting the client throughout this process
• To meet with prospective clients, present the organization’s credentials, and take detailed briefs
• Working with Existing and sourcing new Clients to understand their ongoing requirements and up sell accordingly.
• Coordinating with the relevant departments for design and costing
• Agreeing timescales and budgets with clients
• Monitoring and chasing work progress
• Analyzing, interpreting, and presenting results when necessary
• Delivering ideas and final products/services to clients for review
• Managing a portfolio of accounts
• Using an existing network of exhibition industry contacts to generate new business leads
• Achieving and exceeding sales quarterly targets
• To ensure you have a healthy sales pipeline with a minimum of 20 pending clients throughout
• Filling in weekly activity reports within a timeframe suitable to management
• Completion of all internal paperwork to ensure the smooth running of office systems.
• To source new clients through telemarketing, show marketing, networking, and referrals
• To manage the entire process from taking the brief, working with the design team and installing the exhibition stand, supporting the client throughout this process
• To understand and work closely with technology agencies for specific interactive technology solutions

Required Skills/Abilities:

Personal

• Self-starter, able to work independently with minimum supervision.
• Highly organized with the ability to work under pressure to tight deadlines
• A natural flair for building relationships with people on every level.
• Great communication skills and the ability to think quickly and clearly under pressure.
• Quick learner with a willing attitude and the ability to respond to a constantly changing environment
• Excellent written and verbal communication skills in English
• Flexible to work longer hours if required

Technical

Computer literate, ability to use Word, Outlook, PowerPoint, and Excel

Education and Experience:

• A-Level/ O level minimum qualification level
• Previous experience in account handling/sales for an exhibition-related business would be an advantage, but not necessary
• Driving license (optional)

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantage.
• Excellent leadership and team management skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Developing procurement strategies that are inventive and cost-effective.

• Sourcing and engaging reliable suppliers and vendors.

• Negotiating with suppliers and vendors to secure advantageous terms.

• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

• Building and maintaining long-term relationships with vendors and suppliers.

• Approving purchase orders and organizing and confirming delivery of goods and services.

• Performing risk assessments on potential contracts and agreements.

• Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

• Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

• Preparing procurement reports.

Procurement Manager Requirements:

• Proven experience managing supply chain operations.

• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

• Management and leadership skills.

• Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Highly organized and detail-oriented.

• Excellent analytical and problem-solving skills.

Job Responsibilities:

Marketing collaterals

• Responsible for the preparation of monthly fund factsheets (English and Chinese); ensure accuracy of the information and timely production for distribution
• Responsible for preparing and sending email notices to inform distributors and corporate clients on newly lodged prospectus, annual reports and fund related matters
• Preparation of monthly and quarterly reports for clients

Client Services

• Respond to queries coming from distributors and corporate clients; and general hotline and ContactUs email inbox
• Liaise with Registrar on client’s account opening and updates, trades and settlement related issues
• Assist clients with Unit Trust redemptions for retail clients

Business Development Support

• Respond to sales team's Fund related requests
• Prepare responses to clients' due diligence questionnaires
• Assist with onboarding of new corporate/ institutional accounts. Liaise with Regulatory compliance and client to fulfil onboarding requirements and documentation. This includes gathering the onboarding documents from institutional clients and assessing documents.
• Work closely with the firm's Compliance department to ensure client accounts adhere to the firm's Compliance Standards (Client reviews and Due diligence)
• Ensure accurate and prompt payment to Business Development vendors and suppliers
• Identify areas of improvements in processes/system enhancement
• Work on adhoc projects or any other duties as may be assigned from time to time

Pre-Requisites:

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years of relevant experience in the financial industry (in the fund administration role or unit trust operations would be advantageous)
• Good understanding of unit trusts
• Proficient in Microsoft Office, in particular, MS Excel and Word
• Strong interpersonal and communication skills
• Meticulous and diligent individual with positive attitude
• Self-motivated
• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement at Data Protection Policy | Lion Global Investors on how we may collect, use and disclose your personal information.

Please be informed that only shortlisted candidates will be notified.

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Overview: -

• Monthly Salary: Up to $4500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Restaurant Manager

• Overseeing retail inventory
• Ensuring product quality and availability
• General maintenance of restaurants
• Familiar with menu and add value to customer's experience
• Ensure high quality of customer service in all areas
• Handle complaints of customer
• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Assist Operations Manager on the management of overall operation and administration of the outlet
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Lead F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Ensuring the highest possible standards and quality of products and services offering in the outlet as to meet and exceed guests’ expectations
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Tax Manager (GST) / Tax (GST) Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 9,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Advise clients on the GST implications of their business operations and transactions in various industries, including financial industry
• Assist clients with the applications for GST registration, exemption and various GST schemes
• Review and e-file the clients’ GST returns
• Conducting GST health check reviews, GST due diligence reviews, Assisted Self Help Kit (ASK) reviews, Assisted Compliance Assurance Programme (ACAP) reviews
• Assist clients in managing IRAS GST audits/investigations
• Assist clients in seeking GST rulings from IRAS
• Supporting the partners in developing the GST practice and be involved in any other ad-hoc projects and related tasks as and when required by the Partners

APPLY NOW!!!

• Bachelor of Accountancy, Finance, or relevant discipline, preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm
• Must be familiar with Singapore Tax laws and guideline
• Possessing an accreditation by SCTP will be an advantage, e.g. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65013 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

Assistant (Project Management, Planning, Data Analytics)

Job Description

We are seeking an experienced Project Manager who will be responsible to oversee the planning, execution, and completion of projects. The individual should use, analyse, and interpret data to help projects/businesses make informed decision. The role may work with large, complex data to identify trends, and insights that can be used to improve project/business performance and planning.

Collaborating with other teams to complete projects using data-driven strategies. Using operational data to get valuable insights to aid project & decision-making. Identify opportunities to improve efficiency and resiliency.

Job Responsibilities

• Focus on projects related to operational data (i.e., Capacity Management)
• Projects that collect, analyse data from multiple sources, develop data models and algorithms to extract insights.
• Update project status, communicating insights and recommendations to stakeholders
• Staying up-to-update with the latest tools and data analysis techniques
• Provide guidance and support to team members when facing more challenging projects, untypical or complex issues or difficult situations
• Work closely with stakeholders to understand business needs and perspectives to deliver desired outcomes
• Working on projects that help the team to optimize the supply and demand forecast
• Collaborating with other teams to ensure that the demand needs are addressed by supply options in a timely manner
• Help the team to model different demand scenarios, recommendations to plan and address forecasting challenges with alternatives
• Work with internal and external teams to ensure data accuracy, usability, and integrity
• Maintaining data integrity of tools used
• Communicating and reporting on overall projects to provide stakeholders with metrices needed to make informed decisions

Job Qualifications

• Minimum 5 years of working experience in Project Management, Planning and Data Analytics. Less experienced candidates may be considered for appointment as Manager.
• Ability to work independently and as part of a team.
• Strong communication skills as you will be working closely with stakeholders from different backgrounds and with different roles and levels of seniority.
• Exceptional customer service skills, focus and commitment.
• Ability to deliver high-quality work in a timely and in a right-first time manner.
• Hands-on experience in data modelling and problem solving.
• Proficiency in data analysis, visualization and reporting tools, such as Excel, Python, Power BI, Tableau, Elasticsearch
• Create dashboards, storytelling, and analytics with tools

EA Licence No: 11C5502 | EAP Registration No: R22109400

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

Customer Support Specialist, Contract Logistic

Working Days: 5 days Monday – Friday

Working Hours: | 9am – 6pm

Location: Pioneer Sector [Near Gul Circle MRT]

Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

The Manager/Senior Manager (2 year contract) supports Engagement Group’s Director/Deputy Director to spearhead Yayasan MENDAKI's (MENDAKI)’s push towards last-mile service delivery to better meet the needs of the Malay/Muslim community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them, and partner with them in their journey of lifelong learning.

Key Responsibility Areas
Outreach

Develop and implement outreach to members of the community, including families who may be in need of services, to stakeholders/partners.

1. Identify partners/stakeholders and various segments of the community for community outreach efforts and engagement.
2. Identify strategies of outreach engagement to effectively reach out to different segments of the community
3. Plan, deploy and assess outreach efforts within the satellite centres under his/her charge.

Care

Supervise and guide the team in the conduct of care management of families, through the completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Facilitate case discussion platforms and supervise staff in conducting holistic assessments of clients and their family members, identifying areas of needs and intervention.
2. Guide staff in partnering with the client in problem-solving and developing care plans to meet his/her needs.
3. Coach staff in identifying and implementing suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
4. Direct staff to potential resources that could be tapped on for client’s needs.
5. Identify and curate new resources that could help serve the needs of clients.
6. Advocate for clients at both the individual and macro level.
7. Provide casework supervision to staff to ensure that their casework is meeting the needs of the clients and the staff’s mental and psychological well-being is supported.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Develop a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.
2. Develop good networks with partners and stakeholders, in order to build collaborative partnerships in meeting needs of clients.

Leadership

Lead the team in the satellite centre/youth space.

1. Develop the team in the centres under his/her charge to achieve its full potential, including coaching them on the necessary skills in support of their personal and professional development.
2. Provide a conducive and dynamic environment for the team under his/her charge.
3. Manage the resources of the team, including workforce planning and finances.
4. Work closely with the Human Resource team to build the competencies of staff under his/her charge in the satellite centres.

Requirements

• Degree in Social Work/ Psychology or other related degrees. Minimum 5 years of experience in case management, community outreach and/or partnership management. Knowledge of the social service sector is a benefit.
• Minimum 3 years in a leadership capacity.
• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Proficient in team management, process innovation and re-engineering
• Ability to problem-solve – understand the root causes and recommend targeted solutions.

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026