Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years experience in similar position in a nursing home / geriatric ward
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Company overview:

Meyzer Group, a leading fintech innovator in BPO. Known for our client-centric innovation, we specialize in technology-driven operations and customer services for both internal and external clients. Seeking a dynamic GM for our BPO division. This role emphasizes strategic tech leadership, operational excellence, client relationships, and managing customer services. Join Meyzer Group to lead transformative change and shape the future of tech-driven BPO.

Responsibilities:

· Work collaboratively with management to shape the vision and implement strategies for the Business Unit (BU).

· Identify business opportunities and analyze industry trends to create effective business roadmaps.

· Contribute to the development and presentation of proposals for business development.

· Engage in sales and marketing activities to build a robust pipeline and establish a clientele base.

· Ensure the profitability of the BU's operations.

· Develop an execution plan for the efficient delivery of business services, prioritizing quality.

· Cultivate and maintain professional relationships with customers, including C-level executives.

· Understand customer businesses and create service offerings that meet their needs.

· Identify and cultivate partnerships to drive BU growth.

· Perform resource planning and allocation to meet business objectives.

· Foster the growth and mentorship of the team.

Requirements:

· 3-5 years of BPO experience, including a minimum of 3 years in a management role.

· Strong understanding of Finance & Accounting and HR processes, with knowledge of outsourcing complexities.

· Excellent presentation and communication skills.

· Customer-centric mindset with a passion for building and maintaining client relationships.

· Self-driven, results-oriented individual with the ability to excel in a dynamic environment.

• Up to $8k Basic + VB
• Career Stability - Building/Civil projects
• Tendering/On-going Projects

My client is a A1 main contractor in Singapore is hiring multiple Assistant Project Managers to join them.

Responsibilities:

• Assist project manager to overseeing all aspects of construction projects, from initiation to completion.
• Lead project teams, manage resources, ensure compliance with regulations, and communicate effectively with stakeholders to achieve project goals within established timelines and budgets.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop comprehensive project plans, including schedules, budgets, and resource allocation.
• Identify potential risks and develop mitigation strategies.
• Build, lead, and manage cross-functional project teams.
• Foster a collaborative and productive work environment.

Requirements:

• Degree in Civil Engineering, Building Management, or Construction Management,
• Minimum of 10 years of relevant experience in construction industry.
• Proven track record in Project management in construction industry.
• Good communication skills, and leadership.

Other Information:

• Location : Depends on Projects (Central/North/East)
• Working Day : 5 or 5.5 days
• Salary : Upto $8k + VB 2 months

For consideration, kindly submit your CV by clicking “APPLY NOW” or send your CV to the email: [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23116122 | Martin Hu

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

• Ensure accuracy and timely submission of monthly and year-end management reports and analysis by reviewing submissions from subordinates
• Assist in budgeting, forecasting, and financial planning activities
• Provide supportfor various reporting including GST, treasury, investment returns, etc.
• Provide commentaries on operational performance and support planning, operations, and implementation of financial and internal controls
• Identify opportunities for process improvements and contribute to the implementation of best practices which may include review of policies and continual process re-engineering
• Assist and support projects/group tasks/duties as assigned

Job Requirements:

• Degree in Accountancy or any professional qualifications (ACCA/CA)
• At least 5 years of financial accounting/reporting/finance operations experience
• System knowledge in Sap B1 or other ERP, proficient with excel
• Must be hands-on to do accounting work if needed (eg posting of JEs, etc)
• Possess clear and effective communication skills, with the ability to work in teams
• Ability to work independently and adapt in a fast-paced environment
• Strong in analysis of financial numbers and relevant accounting knowledge, including updates of relevant Accounting Standards and company policy to ensure books are maintained in compliance and order
• Comfortable to work with various stakeholders

This role is open to candidates who do not need any work pass application.

Degree in Accountancy or any professional qualifications (ACCA/CA).

Thank you for your application. We regret that only shortlisted candidates will be notified.

Job Description

We are seeking an eager, motivated Immigration Financial Advisor to join our growing and unique organisation. In this position, you will be given the unique opportunity to gain the knowledge and experience required for Immigration Financial Advisor under direction of experienced personnel. Comprehensive training will be provided upon recruitment. The ideal candidate will be open to learning new things and gaining various experiences.

Malaysians are welcomed to apply

Candidate should meet the minimum criteria:

• Diploma and above (Local/Private)
• Any University Degree (Local or Overseas)

Job Scope

• Assist clients who are in the middle of relocating businesses, or renewing Re-Entry Permit with financial advice and planning.
• Speaking to expats regarding financial matters for the purpose of immigration.
• Provide a broad range of insurance to investment solutions and products to help meet client goals and offer in-depth guidance through Financial Planning Services.
• Build deep, meaningful relationships with clients and develop a service model to provide solutions that support their financial goals.
• Meeting new people all the time and enjoying working with people from all walks of life.

What we can offer:

• Comprehensive 1-on-1 Training
• High Commissions and Bonus structure
• Yearly incentive trips (company fully sponsored)
• Unlimited earning potential
• Fast Track career progression
• Friendly Work Environment
• Not the conventional financial services company
• Attractive pay

Who are we looking for?

• Motivated individuals
• Energetic
• Self-driven
• Resilient
• Relevant experience will be advantageous

*We regret to inform that only shortlisted candidates will be notified.

Job Type: Full-time

Salary: $3,000.00 to $7,000.00 /month (depending on experience)

Interested candidates please send a copy of your most updated resume to: [email protected]

• Attend to daily service enquiries from Clients on Engine overhauling & engine components reconditioning works.
• Prepare quotation & provide a reasonable proposal to Client for technical solution.
• Following up with Client on all quotations to increase the sales.
• Inspect the engine components onboard / workshop & provide proposal to Client on repairs recommended as per maker standard.
• Buildup & establish good business relationship with the existing Clients & new Clients.
• Working closely & coordinate with the production to ensure works on components are completed within the delivery schedule.
• Handling day to day sales activities, focus on vessel’s scheduled for docking in local shipyards / passing by vessels in Singapore.
• To sell and provide company product portfolio related services to all shipowner / ship management / trading & shipyard

Portfolio Management & Analytics Division

Sitting within the Reserve Management department, the front office business analyst/product owner is responsible for

• Managing the applications and processes used for portfolio management and trading of assets managed in-house.
• Work closely with portfolio management and trading functions to understand their business requirements, translating business-to-technical requirements and vice versa
• Design, build/enhance, test, implement, and document processes/tools/systems in partnership with IT, middle and back offices as well as software vendors to support front office workflow
• Plan and work with the department and MAS-wide partners on implementing a road map of front-office workflow feature development/upgrades
• Ensure front office processes and procedures meet internal standards for data integrity, security, and audibility
• Monitor, analyze, and troubleshoot front office processes to ensure their smooth functioning.
• Manage project implementations with vendors, covering procurement and related administrative issues;
• Oversee change management to facilitate the users to product adoption and new ways of working.

What we are looking for:

• An undergraduate degree in business-related or IT-related fields
• Preferably 3-10 years relevant working experience, including product management/ownership or system used in similar functions, preferably in the investment or financial domain
• Strong sense of ownership and growth mindset
• Strong analytical skills and critical thinking with good problem-solving skills
• Good understanding of user-centric principles and/or service design
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Experience working in cross-functional groups, representing the views of different stakeholders, and influencing teams towards achieving a shared goal

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Description

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.
5. Ensures employee satisfaction through:- communication of business progress and all related action.- setting goals and controlling achievements.- establishing training and career development plans.Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:
6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.
7. Achieves guaranteed up time and other parameters as sold to customers.
8. Promotes quality improvement processes to:- reduce cycle time- drive continuous improvement of technical performance- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Experience Coordinator to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

The Job:

• Ensure compliance with all local and environmental and safety laws and regulations inclusive of new projects onsite
• Manage occupational health related program by
• As a single contact point to liaise and negotiate with authorities and to ensure company fulfils the ESH laws and regulations
• Communicating on a regular basis with all regulatory agencies ensuring that company is in full compliance with applicable ESH regulations and anticipating changes that might affect our business environment.
• Lead the gap analysis of the ESH regulatory requirements, evaluate the impact, and propose the action plan to the Site Management Team
• Maintaining the standards of processes to meet ESH compliance norms
• Regularly monitoring internal processes related to ESH compliance
• Conduct evaluation of compliance of the ESH laws and regulations

The Requirements:

• Min Degree with min 5 to 8 years of relevant working experience
• Experience with NEA/ MOM compliance will be a plu
• Must have experience dealing with government bodies & authority

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Job Description

• To be responsible for the various stages of full project deliveries covering requirements gathering and analysis, design, construction, delivery, integration, testing, commissioning and maintenance services.
• To map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule and risks are clearly defined and communicated to team members and customers.
• To establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions.
• To manage project budget and costs with the objective to maximize revenue and margin achievements.
• To establish a project execution plan and schedule for tracking of deliverables within the scheduled milestones.
• To build a high performance delivery team, comprising both onsite and offshore resources, and provide effective leadership to the team members
• To oversee the entire project delivery life-cycle within scope, schedule and budget.
• To maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting and resolution processes.
• Other duties as assigned.

Requirements

• Master Degree or Degree in Civil / Mechanical Engineering (Degree must be recognized by the Professional Engineers Board, Singapore).
• At least 5 years of relevant experience in the construction industry preferably in water or wastewater projects.
• Hands-on” attitude, meticulous and analytical with excellent problem solving skills.
• Professional project management certification (eg. PMP, CITPM, etc) is preferred.
• Team player with good interpersonal and communication skills.
• Able to work under pressure, resourceful and independent with good negotiation skills.
• Position will be based in Tuas Site

• Relationships: Foster strong Client relationships, understanding their needs.
• Marketing and providing personal and corporate financial services and solutions
• Drum up new business contacts and prospecting activities to develop new accounts
• Calling/Meeting social media leads that provided.
• Meet and Exceed Sales targets to contribute to company sales objectives

Job Description

· Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness;

· Input export job reference;

· Any special shipment requirements shall be resolved with the shipper prior accepting the booking;

· Keep Sales Personnel informed about their bookings;

· Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo;

· After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax;

· Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service;

· Any changes in vessel details or delay in arrival date will be made known to shipper via phone or email by Customer Service;

· Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.

Requirements

. Proficient in Microsoft words & excel.

. Responsible working attitude

. Able to work in a fast pace environment.

. (Transport provided at pick-up point at

Jurong Eat MRT

a) Customer Service

• Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources (eg toilet rolls)
• Assist with centre programs support, National Silver Academy (NSA) claims verification and attendance taking of clients and visitors to the centre.
• Assist clients with Skillsfuture applications where required.
• Preparation of venue and logistics for courses and other events. Ensure facility is in compliant with necessary health regulations, kept clean and tidy, and centre programs run smooth.
• Attend to general enquiries and feedback from customers and cross-selling of courses, talks and activities (held onsite and online).
• Assist with pre and post course/event preparations.
• Ensure new clients have been registered with member form and Active Aging Centre (AAC) consent completed and necessary documentation entered and uploaded into Salesforce
• Ensure accuracy and timely entry in salesforce i.e. new members creation, new events creation and marking of attendance
• Ensure daily reconciliation of takings with tracker.
• Follow up on payout and verification of Skillsfuture claims.
• Any other administrative role that may be assigned to you.

b) Programs Administration

• Ensure that trainers and Finance are informed of final number of participants 5 days prior to course commencement date.
• Have oversight on programs and offering by Brahm Centre and the availability of slots for courses in order to promote and maximise sales for courses and activities
• To host and facilitate centre events where required
• To support centre for any onsite or offsite outreach events where required

Product Portfolio Strategy:

• Lead the growth and expansion of APAC products across the regional market.
• Develop and execute a comprehensive product portfolio strategy aligned with the company's overall business objectives.
• Drive the digital transformation strategy with project to product initiative and transform existing service to product-oriented model(s)
• Identify growth opportunities, market trends, and customer needs to guide product portfolio decisions.
• Define standard, template, process and guideline for product lifecycle.

Product Development:

• Collaborate with the cross-functional team to map out the products' strategic goals, priorities, and plans.
• Formulate brand strategies for the product range, including market penetration strategies and competitive intelligence analysis, and provide timely responses to stakeholders.
• Conduct business development assessments, including identifying product opportunities and forecasting, to drive product growth and expansion.
• Develop and implement new product (and/or existing product) pipeline strategies, including pre-launch and launch strategies, post-launch initiatives for sustainable growth, product enhancement and innovation.
• Ensure product and services development of partner(s) products/services meet the usability from markets perspective.

Financial Management:

• Develop and manage budgets for products, including revenue forecasts, cost projections, and expense tracking.
• Determine pricing strategies that balance the revenue and expenses while considering market requirements.
• Analyze product costs and identify opportunities for cost optimization.
• Conduct financial analysis of product performance, including revenue, breakeven and areas for financial improvement.
• Generate regular financial reports or dashboards to provide financial insights and recommendations to guide product strategy, including new product development, expansion and discontinuation.
• Identify and assess financial risks related to products, inform management and recommend strategies for mitigation.

Cross Function Collaboration and Communication:

• Collaborate with individual teams, including product owner, service provider, customers and other stakeholder to ensure alignment between business strategy, product development and execution.
• Facilitates and supports communication within the product team and stakeholder of the products.
• Manage senior management expectations and communicate product updates and milestones effectively.

Integrity and Compliance:

• Commitment to and creating a corporate culture based on integrity with focus on compliance in the relevant business processes.
• Perform any other ad-hoc duties as and when assigned by the Company.

Qualifications:

• Bachelor's degree in a related field (eg. business, marketing, computer science, etc)
• MBA or relevant master's degree is a plus.
• 5-10 years of experience in product design, development and management role
• Successful delivery of Products is mandatory.
• 3 - 5 years of experience in the IT industry
• Experience in product/service owner role for defining service description, service costing, service scoping.
• Experience in finance management
• Strong understanding of product development methodologies (eg. Agile, Scrum, etc) and product lifecycle
• Good understanding of digital infrastructure and architecture, integration and underlying technological concepts, business drivers and emerging trends
• Outstanding negotiation skills, with the ability to build and maintain relationships with key stakeholders.
• Strong presentation and facilitation skills
• Strong analytic skill and work effectively under stress
• Proven ability to work in cross-functional teams and drive results.
• Ability to prioritize and multi-task efficiently.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

· 5+ years of experience in JAVA application design and development.

· Experience in developing Azure based application and solutioning

· Experience in developing application using spring boot, Junit and Hibernate.

· Experience in build tools and plugin – Maven, Git

· Experience in DB design and SQL queries ( postgres would be an advantage).

· Experience in application security – Authentication & Authorization.

· Experience in developing RESTful API’s.

· Expertise in Ansible will be an added advantage.

· Strong verbal/written communication skills. Excellent analytical and problem solving skills.

· Able to work under pressure and meet deadline.

· Experience in Automation would be an added advantage.

· Should be able to perform quality assurance activities(QA) such as unit testing, system integration testing and code review.

· Should possess knowledge of agile development and tools – JIRA/Confluence.

Strong written and verbal communication skills

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Family Descriptor

The TDA role provides End to End technical leadership and ownership for post sales engineering of
customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Minimum qualification & experience

8+ years industry background

· Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)

· Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,

· Application Acceleration and Optimization

· Excellent communication and documentation skills

· Design related background

· Ability to demonstrate technical knowledge & industry best practices under pressure

· Basic Coding skills desirable

· Telecommunication Product or Solution Design related background

Key Responsibilities

Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
· Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
· In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
· Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
· The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
· Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
· Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
· Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
· 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.