Working hours: 10am to 6pm (Monday to Friday)

We are looking for a well-organized and efficient Office Administrator to manage the day-to-day administrative operations of our office. If you thrive in a fast-paced environment and enjoy being the backbone of the office, this role is perfect for you.

Key Responsibilities:

• Manage day-to-day administrative tasks such as answering phones, scheduling meetings, and organizing office supplies
• Oversee the maintenance of office facilities and equipment, ensuring a clean and productive work environment
• Handle incoming and outgoing correspondence, including emails, letters, and packages
• Assist with organizing company events, meetings, and workshops, ensuring smooth coordination
• Prepare and maintain documents, reports, and presentations for management and staff
• Manage office calendars and appointments, ensuring efficient scheduling and time management
• Serve as the first point of contact for office visitors, directing them appropriately and answering general inquiries
• Support HR and other departments with administrative tasks, including filing, data entry, and employee onboarding

Requirements:

• Minimum Diploma and above
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software
• Excellent organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently and prioritize tasks effectively

Why You Will Gain:

• A vital role in ensuring the smooth running of office operations
• Opportunities to collaborate with multiple departments and contribute to company success
• A dynamic and supportive work environment with growth potential

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a proactive and organized Events Services Coordinator to assist in the planning, coordination, and execution of events. If you are passionate about delivering exceptional event experiences and have a knack for logistics, this role is for you.

Key Responsibilities:

• Assist in planning and coordinating all aspects of events, from pre-event setup to post-event breakdown
• Liaise with vendors, suppliers, and venues to ensure smooth event execution and timely delivery of services
• Coordinate with internal teams and clients to understand event requirements and objectives
• Manage event logistics, including catering, audiovisual equipment, seating arrangements, and transportation
• Handle registration processes, guest lists, and on-site coordination during events to ensure a seamless experience for attendees
• Monitor event budgets and expenses, ensuring events stay within the allocated budget
• Oversee the setup and breakdown of event spaces, ensuring that all materials and equipment are arranged properly
• Gather feedback from clients and attendees’ post-event to evaluate success and areas for improvement
• Assist with creating and maintaining event documentation, including contracts, schedules, and checklists

Requirements:

• Minimum Diploma and above
• Strong organizational and multitasking abilities to handle multiple events simultaneously
• Excellent communication and interpersonal skills for dealing with clients, and team members
• Ability to work well under pressure and handle last-minute changes or challenges

Why You Will Gain:

• An exciting role working on diverse events, from corporate meetings to large-scale conferences and social functions
• Opportunities to grow your expertise in event management and client service
• The chance to work in a dynamic and creative environment, collaborating with a passionate team
• Hands-on experience in delivering memorable and successful events

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a dedicated and proactive Human Resource Officer to join our team and support the HR team in its daily operations. If you have a passion for people management, employee relations, and organizational development, this role is a perfect fit for you.

Key Responsibilities:

• Assist in the recruitment process, including job postings, screening candidates, scheduling interviews, and onboarding new employees
• Handle employee queries related to HR policies, procedures, and benefits, ensuring timely and accurate responses
• Maintain accurate employee records and update the HR database with all relevant personnel information
• Assist with the administration of compensation, benefits, and performance management systems
• Coordinate training and development programs for employees to enhance their skills and performance
• Handle disciplinary matters and employee grievances, ensuring all issues are managed fairly and in line with company policies
• Prepare and process HR documents such as employment contracts, termination letters, and other administrative forms
• Monitor and maintain compliance with labour laws and company policies to ensure a safe and lawful workplace
• Organize employee engagement activities to promote a positive working environment and strengthen team cohesion

Requirements:

• Minimum Diploma and above
• Strong organizational and multitasking skills to manage various HR functions
• Excellent communication and interpersonal skills, with the ability to maintain confidentiality
• Problem-solving skills with a proactive approach to handling HR issues
• Ability to work independently and in a team-oriented environment

Why You Will Gain:

• Opportunities to be involved in multiple HR functions, including recruitment, employee relations, and training
• A dynamic and supportive environment that fosters professional growth
• Hands-on experience in developing and implementing HR processes
• A chance to contribute to building a positive workplace culture and improving employee satisfaction

EA Reg. Number: R21100629

EA License Number: 22C1278

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop and maintain relationships with journalists, bloggers, and other media representatives
• Plan and execute publicity campaigns to promote the company’s products, services, and initiatives
• Write and edit content for various PR materials, including press releases, speeches, articles, and social media posts
• Ensure all communications are consistent with the company’s brand and messaging
• Collaborate with marketing and content teams to create engaging and informative content
• Monitor media coverage and analyze the effectiveness of PR activities
• Act as the primary point of contact during a crisis, managing communication with the media and the public
• Coordinate and participate in community outreach programs and corporate social responsibility (CSR) initiatives
• Gather feedback from stakeholders and provide insights to improve the company’s public image

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work under pressure and manage multiple tasks in a fast-paced environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Schedule and coordinate interviews with candidates and hiring managers
• Facilitate new hire onboarding processes, including preparing documentation and conducting orientation sessions
• Prepare HR documents, such as employment contracts, offer letters, and HR policies and procedures
• Assist in resolving employee relations issues and concerns, escalating complex matters to HR management as needed
• Plan and organize job fairs to help boost company brand among candidates
• Support employee engagement initiatives and activities to promote a positive work culture
• Prepare HR reports and metrics, such as headcount, turnover, and recruitment statistics
• Coordinate training programs and workshops, including scheduling sessions and managing logistics
• Assist in administering employee training and development programs to support career growth

JOB REQUIREMENTS

• Minimum Diploma and above
• Collaborative mindset with the ability to work effectively within a team and across departments
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop comprehensive digital marketing strategies to achieve business goals and objectives
• Identify target audiences and create customer personas to tailor marketing efforts
• Plan and execute digital marketing campaigns across multiple channels, including SEO, PPC, social media, email marketing, and content marketing
• Optimize website content and structure for search engines to improve organic search rankings
• Conduct keyword research and implement on-page and off-page SEO strategies
• Develop and oversee the content strategy, ensuring the creation of high-quality, relevant, and engaging content
• Collaborate with content creators to produce blog posts, articles, videos, infographics, and other digital content
• Create and manage social media strategies to increase brand awareness and engagement
• Monitor social media performance and adjust strategies as needed to improve results

JOB REQUIREMENTS

• Minimum Diploma and above
• Creativity and ability to think strategically
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Perform general office duties such as answering phones, taking messages, and directing calls
• Handle incoming and outgoing mail, packages, and deliveries
• Prepare and edit documents, reports, and presentations
• Organize and maintain office filing systems, both electronic and paper
• Arrange travel and accommodations for staff when needed
• Enter and update data in databases and spreadsheets accurately and efficiently
• Maintain and organize office records, ensuring they are up-to-date and easily accessible
• Assist with special projects and assignments as needed
• Conduct basic research and gather information for reports and presentations
• Support other departments with administrative tasks as required

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Attention to detail and accuracy in all tasks
• Ability to work independently and collaboratively in a team environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

[Job ID: 781582]

Responsibilities:

Project Planning and Scheduling

• Develop detailed project plans, including timelines, milestones, and resource allocation for mechanical and electrical works.

Budget and Cost Management

• Prepare and manage project budgets, monitor expenses, and ensure cost control measures are in place.

Team Coordination and Management

• Lead and coordinate project teams, including engineers, subcontractors, and other stakeholders, to ensure smooth execution.

Design Review and Technical Oversight

• Oversee M&E designs, ensure compliance with project specifications, and address any technical issues.

Procurement and Vendor Management

• Source and manage suppliers, negotiate contracts, and ensure timely delivery of materials and equipment.

Quality Assurance and Compliance

• Ensure that all M&E works meet quality standards, regulatory requirements, and safety protocols.

Progress Monitoring and Reporting

• Track project progress, resolve issues promptly, and report updates to stakeholders, including management and clients.

Requirement:

• At least diploma in mechanical engineering
• At least 5 years of working experience in construction field.
• Possess good field experience in mechanical & electrical engineering
• Prior project experience in A&A works.
• Comfortable with 6 days work week with alternate Sat off

Thank you for your interest, we regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: LI WAI CHUN

EA Personnel Reg. No.: R22107257

EA Licence No.: 07C5771

Position title : Sales Co-ordinator (Indoor Sales)

Location: Chin Bee Drive (Boon Lay mrt station or Lakesie mrt station)

Working Days: 5 days Mon - Fri

Working hours : 8:30am -5:00pm

Salary : $2,200 – $3,000

Responsibilities

• Handle sales enquiry and customer’s purchase order
• Process sales quotation, sales order and purchase order
• Liaison with customer on product quality and delivery
• Provide pre and post sales services to maintain good working relationship with customers
• Arrange shipment accordance to sales order
• Retrieve mill test certificates when require
• Monitor and assist the Finance Dept. in collecting payment from the customers
• Assign tasks given by departmental head and directors

Requirement

• At least 2 years’ experience in the sales of hardware products or electrical items, especially in the oil & gas industry
• Knowledge of MS Office applications
• Must have experience in valves, pipes and fittings.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Job Title:Health Supplement & Skin Care Products Trainer & Sales Manager

Location: Singapore , Malaysia , philipine , Indonesia , Vietman

Company: BF Health & Skin Care Global Pte Ltd

Job Type:Full-Time

Job Summary:

BF Health & Skin Care Global Pte Ltd is seeking a dynamic and experienced individual to join our team as a Health Supplement & Skin Care Products Trainer & Sales Manager. The successful candidate will be responsible for training staff on product knowledge, managing sales strategies, and ensuring excellent customer satisfaction. This role combines training and sales management, requiring a passion for skincare, health supplements, and team leadership.

Key Responsibilities:

1. Product Training & Development:

• Provide in-depth training to staff and sales teams on skincare products, health supplements, and their benefits.
• Develop comprehensive product training manuals and materials for internal and external stakeholders.
• Stay up-to-date with industry trends and new product launches to continuously enhance training content.

2. Sales Management:

• Lead and manage the sales team, setting targets and implementing strategies to achieve sales goals.
• Monitor sales performance and provide coaching to the team to improve customer engagement and sales techniques.
• Develop and execute promotional campaigns and sales incentives to drive product sales.

3. Customer Relationship Management:

• Ensure exceptional customer service by training staff on how to effectively educate customers about products.
• Address customer inquiries and concerns, providing personalized recommendations based on their needs.
• Build and maintain long-term customer relationships to encourage repeat business.

4. Market Analysis & Strategy:

• Conduct market research to identify trends, customer needs, and competitor activities.
• Collaborate with the marketing team to develop strategies for product positioning and market penetration.
• Analyze sales data and prepare reports to identify areas for improvement and new opportunities.

5. Team Leadership & Development:

• Lead, mentor, and motivate the sales team to achieve individual and team performance goals.
• Implement performance metrics and conduct regular evaluations to ensure team success.
• Foster a positive work environment, promoting teamwork and professional growth.

Qualifications:

• A related field. A background in health, skincare, or wellness is preferred.
• 3+ years of experience in sales and training, ideally in the health supplement or skincare industry.
• Proven ability to lead and manage a sales team.
• Strong communication, presentation, and interpersonal skills.
• Ability to conduct product demonstrations and workshops.
• Familiarity with CRM systems and sales management tools.
• Passion for health, wellness, and skincare products.

Key Skills:

• Sales leadership and strategy
• Product training and development
• Customer relationship management
• Market analysis
• Strong communication and presentation abilities
• Team management and development

Benefits:

• Competitive salary with performance-based bonuses
• Career growth opportunities
• Employee discounts on health supplements and skincare products
• Ongoing training and professional development

ROLE RESPONSIBILITIES

• The reviewing of site purchase orders to ensure that the applicable requirements are met
• The control of on-site and off-site vendor inspectors
• The compliance on of vendor inspection assignments packages
• The coordination and resolution of any nonconforming product Reviewing vendors' QA/QC systems per contractual requirements
• Attendance at the site and inspection procurement meetings
• Coordination of vendor quality approvals when required
• Ensure the verification of documentation and certificates for materials purchased by vendors
• Review of supplier quality plans against contract requirements
• Review procurement documents to ensure that quality requirements have been correctly translated into purchase requisitions and design documents
• Review supplier inspection procedures and personnel qualifications
• Review supplier material certificates
• Take part in supplier audits and surveillance
• Coordinate with the company discipline engineers for the resolution of technical discrepancies
• Coordinate with management for quality improvements Issue nonconformance reports
• Track all nonconformance reports
• Please coordinate with the owner representative on all procurement issues Monitor
• progress of all purchase requisitions

Working Hours: Monday to Saturday, 9 am to 6 pm.

May need to work on Sundays if required.

· Receive goods by FedEx/DHL/Forwarder/etc, check and record by photos.

· Export shipping list from SAP and prepare the goods.

· Prepare Invoice, packing list, delivery orders, and waybill of FedEx/DHL, or booking form for Forwarders, arrange the shipments.

· Coordinate with freight forwarders to ensure timely delivery of products to local and oversea customers

· Data entry into company ERP system

· Inventory per month and report inventory difference.

· Coordinate with China Team and Hong Kong team via Wechat

· Perform all office duties including general administration

· Others as instructed by Managers

Working days : 5days

Working Hours : 8 hours

Mon-Fri : arrive 8.30am to 9.00am, leave 17.30pm to 18.00( Flexible )

***Closed on Public Holidays and Sunday.

Work Location : 1003 Bukit Merah Central, #04-14, Singapore 159836

Contact number : 91033811

Skill:

· Able to read and speak English and Mandarin fluently

· Minimum 1 years of Experience in import and export documentation and shipping practices

· SAP, WMS, or other IT systems experience is welcome/preferred.

· Customs clearance, GST experience preferred.

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Gather and analyze client requirements, ensuring a comprehensive understanding of their needs and objectives.
• Provide strategic insights and guidance to clients, proactively influencing decisions.
• Effectively communicate client requirements to the off-shore delivery team, fostering alignment and collaboration for successful project execution.
• Take on a leadership role within projects, identifying opportunities for further engagement and project expansion.
• Support pre-sales activities in Japan and Singapore, focusing on delivery aspects in collaboration with partner sales.
• Enhance internal team operations, optimizing workflows and improving efficiency.
• Develop and strengthen client and partner relationships in Japan, expanding business opportunities and partnerships.

What Will Make You Shine

• Bachelor's degree in Computer Science or a related field.
• At least 10 years of experience in consulting, project management, or a related role within digital transformation, or product management.
• Proven track record of managing client-facing projects, especially in a leadership capacity.
• Strong analytical skills with the ability to assess client needs, identify gaps, and develop innovative solutions.
• Familiarity with product management frameworks and agile methodologies
• Proficiency in Japanese at a business level is required for engaging the Japanese market.

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

The Deputy M&E Manager (Buildings) is responsible for leading the M&E Coordinators and Supervisors in the planning, coordination and effective installation of M&E services based on project scope and requirements.

Job Responsibilities

• Ensure that all provision requirements as specified in tender documents are fully met.
• Liaise with statutory agencies, client, consultants, sub-contractors, vendors and project site operation team to facilitate installation works and progress on site.
• Identify key design and delivery issues / solutions or risks. Resolve any technical or design related issues with the relevant stakeholders in a prompt and effective manner.
• Involved in reviewing M&E tender documents and highlight contractual requirements including the proposal for value engineering.
• Establish and maintain good relationship with clients / developers, sub-contractor and suppliers.
• Manage interfaces and coordination works, design and construction of transit projects with all Nominated Sub-Contractor (NSC)
• Monitor and control M&E costs within the project budget
• Adherence to safety practices in the workplace

Job Requirements

• Degree in Mechanical or Electrical Engineering from a recognized University
• Possess at least 10 years of relevant work experience with A1 main contractor and has managed large scale projects with project value at least $100million and above
• Possess at least 5 years of experience in managing team
• Strong technical and design knowledge in terms of various M&E systems and services
• Candidates is required to have project experience in data centers, commercial buildings or other buildings projects
• Possess effective analytical, problem-solving, project management, stakeholder management and leadership skills
• Able to work under pressure, fast and dynamic environment

We are looking for a reliable individual.

Responsibilities:

-Handle recruitment process such as posting advertisement in the various job portals, shortlisting, arranging interviews

- Manage day-to-day employee-related issues

- Manage on-boarding and departure of employees

- Administer Work Pass (EP/SP/WP) application for new hires, renewal and cancellation

- Update and maintain employee records, including employment contracts, personal information and other documents

- Manage annual leaves, sick leaves and attendance.

- Ensure monthly payroll are executed on a timely basis.

- Perform any other ad-hoc duties as requested or assigned

- Invoices and book keeping

Requirements:

- Polytechnic Diploma in any discipline, preferably in Human Resources Management, Finance or Business Administration

- At least 2 years of related experience preferred

- Well organized & with good interpersonal skills

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

We are seeking a dedicated and adaptable individual to join our team. This role involves addressing passenger queries, requests, and feedback from social media, as well as managing flight disruptions. The successful candidate will also serve as a subject matter expert in vendor management and coordinate with vendor to ensure smooth operations.

Responsibilities

Social Media Servicing

• Respond to customers' requests, enquiries, comments and complaints, pre and post-flight, utilising our social customer care Customer Relationship Management (CRM) platform - Salesforce
• Address and resolve issues by liaising with relevant departments for follow-up based on CSM handling guidelines
• Monitor and support daily social operations to ensure SL (case resolution & first response time) are met
• Liaise with other internal stakeholders to achieve case resolution
• Follow up and ensure closure of any customer feedback received via all social media platforms
• Support cases highlighted by Marketing and ensure closure where applicable
• Attend to cases escalated by vendor to Scoot HQ-Chat within the next working day
• Review and attend to internal department escalation pertaining to social
• Report daily social performance matrix

Disruption Handling

• Monitor of Disruption handling and represent Customer Service team for any assistance required by internal stakeholders
• Coordinate with Fulfillment team for passenger handling
• Determine service recovery options for disruption handling

Crisis & PR Support

• Be the eyes and ears of Scoot on social media platforms, alerting the corporate communication team when potential PR issues are spotted
• Support the corporate communication team in crisis and issues response on social media channels as necessary. This will include support during AOG’s, weather disruptions, etc.
• Liaise with web team and other internal stakeholders for closure of cases

Vendor Management

• Maintain and uphold Vendor’s product knowledge and competencies in delivering expected service standards set by CS
• Attend/Conduct QA Calibrations and Audits as assigned
• Be the SME POC for Vendor on product and/or customer service-related queries
• Identify knowledge gaps and/or concerns and raise timely to the appropriate channel/Supervisor

Refund Management

• Timely review and processing of refund submitted via Salesforce
• Assist customers from various channels with their refund request, if applicable

Requirements

• Ability to perform shiftwork
• Degree holder or a Diploma holder with 3-5 years' experience in a similar role
• Airline experience, prior working experience in social media, live chat, or experience in customer service is preferred

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

Benefit :

✔️ Career progression

✔️ Yearly increment & Bonus

✔️ Immediate Hiring

Responsibilities :

• Interact with customers in person, answer phone calls, respond to customer inquiries via email, and provide necessary information.
• Provide information about products or services.
• Answer inquiries, resolve issues, and address complaints.
• Handle operation-related documents and daily administrative tasks.
• Assist with billing, payments, and account management.
• Assist with any ad-hoc administrative duties assigned by supervisor.

Requirements :

• Minimum GCE ‘O’ Levels or equivalent
• Proficient in MS Office
• Relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Must be able to speak fluent in Vietnamese as our Staff and customers majority are Vietnamese.

- Must be able to work nights shift and on weekends.

- Recruiting, training and supervising staff.

- Managing budgets.

- Ensuring compliance with licensing, hygiene and health and safety legislation.

- Overseeing stock levels and ordering supplies.

- Handling customer feedback.

- Preparing and presenting staffing/sales reports.

- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

- Making improvements to the running of the business and developing the restaurant.

Working Days / Hours: 5 days work week across Monday to Sunday

Up to 44 hours per week (based on roster) (example: 12:30pm to 9:30pm)

Work Location: Revenue House (Work in office)

Job Duties:

• Assist respondents to complete selected surveys online or via manual collection. Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Job Requirements:

• At least GCE A levels qualification or equivalent.
• Equipped with work experience in survey operations, sales, or customer service role.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY