• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering incoming phone calls from customers and make appointment for customers.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Contributes to team effort by accomplishing related results as needed.
• Experience as a Receptionist, Front Office Representative or similar role is preferred.
• Experience handling multiple phone lines.
• Professional attitude and neat appearance.
• Strong customer service skills.
• Effective interpersonal skills, friendly with positive mindset.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Comfortable working in a fast-paced environment.
• Able to work on weekends.

JOB SCOPE:

The Customer Service Assistant/Associate (“CSA”), Retail, is responsible for delivering service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. He/she handles customers’ enquiries (in-store, by email or phone) to drive customer experience across channels.

He/She operates in a fast-paced, diverse, and customer-centric store environment. As the first point-of-contact in the store, he/she serves as the ambassador of the organisation. Activities includes:

JOB DUTIES & RESPONSIBILITIES:

• In-person customer service, such as in-store greetings, customer service desk operations, attending to walk-in product returns.
• Remote/virtual customer service via phone, email or text.
• Providing pre- and post-sales support, including assisting customers with redemption, as well as supporting corporate redemptions.
• Maintain overall store operations.
• Any ad-hoc assignments assigned by the superior within reason.

REQUIREMENTS:

1. Retail experience is preferred.
2. Customer-oriented and able to communicate effectively.
3. Basic Microsoft Office skills and camera knowledge are required.
4. Must be able to stand for long hours at the retail front and must be committed to work on the weekends.

Position Summary

The Customer Service Specialist is responsible for providing excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as Account team and the Operational teams.

Key Responsibilities

• Build strong relationships with customers.
• Monthly commitment of 6- or 12months rolling forecast back to customer
• Work with internal teams and customer on the customer order planning and execution by

I. Providing visibility for incoming wafers.

II. Providing instruction to execute orders and coordinate the priorities of orders.

III. Providing WIP status, ship-out plan and finished good information to customers.

IV. Arrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirement.

• Maintain pricing and sales order creation for billing and shipment.
• Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
• Co-ordinate any customer returned materials and work with the relevant department on material disposition.
• Attend to customer enquiries and complaints.
• Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports.
• Host Customer Visits and Quarterly Business Review meetings
• Perform any other tasks relevant to support Customer’s requirements.
• Perform any other duties assigned by Supervisor or Manager from time to time.

Requirement

• Degree in Engineering, Business Administration, Marketing Management or similar discipline.
• At least 3 years of work experience in semiconductor industry or OSAT.
• Able to bridge between and coordinate with customer and internal engineering, logistics, sales & planning team.
• Possess strong analyzing, problem solving, communication and interpersonal skills.
• Ability to work under pressure in a very dynamic environment.

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Prepare quotations to customer.
• Pick up of customer's items & delivery of goods to customers.
• Liaising with production team to ensure production schedule is align with delivery date.
• Perform on-site servicing & installation of goods to customer's equipment.
• Prepare sales reports after visiting customers.
• Analyze sales output/ forecast.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods.
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings. An added advantage if you are able to use Solidworks software to draw.

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering incoming phone calls from customers and make appointment for customers.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Contributes to team effort by accomplishing related results as needed.
• Experience as a Receptionist, Front Office Representative or similar role is preferred.
• Experience handling multiple phone lines.
• Professional attitude and neat appearance.
• Strong customer service skills.
• Effective interpersonal skills, friendly with positive mindset.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Comfortable working in a fast-paced environment.
• Able to work on weekends.

Job Description & Requirements

- Assigned to Business Development Manager as their Sales Support

- Provide RFQ, source rate with airline and oversea agents

- Daily shipping co-ordination of AIR/SEA/Cross Border /3RD PARTY shipments

- To handle billing advise and recoveries

- Administrative support (filing, circulation, preparation/generate report and etc.)

- To undertake new projects/new assignment given from time to time

- To represent sales department in various taskforce/committee

- Other duties as assigned by the Department Manager

Job Requirement

• Good interpersonal and communication skills
• Strong ownership and sense of responsibility
• Ability to manage multiple tasks efficiently
• Excel skills will be an advantage

Benefits

• Good structured career progression
• Comprehensive training will be provided
• Monday – Friday (5 days standard Office hour)

Join Wolfgang Violin Studio as Part-Time Customer Service Staff!

Key Responsibilities:

Greet and assist students and parents

Manage scheduling, customer service and phone calls

Handle customer enquiry and trials

Support teaching team and daily operations

What We’re Looking For:

Good spoken English, attention to details

Pleasant and friendly personality

Previous customer service experience is a plus!

Students and retirees are welcome to apply!

20 hours per week, including one full weekend

Friendly, supportive work environment and dynamic team

Career advancement opportunities.

If you’re ready to be the welcoming face of Wolfgang Violin Studio, apply today! Send your resume to [[email protected]] with recent resume.

Join our team and make a difference — one smile at a time!

The Customer Service Officer (Supermarket Team) is responsible for achieving sales order and delivering service excellence. He/she has to communicate and engage with customers on a daily basis. In order to drive seamless customer experience across channels, he/she handles order fulfilment processes and involve in continuous service improvement.

Job Description:

1) Sell and provide advice on products and services via phone call

2) Process and issue sales transactions

3) Tabulate and consolidate sales' payments

4) Interact with customers daily

5) Follow SOPs for order fulfilment process

Pre-requisites:

1) Able to commit to 6-days work-week

2) Basic spoken and written Chinese and English language

3) Basic knowledge in Excel and computing skills

Responsibilities:

• lst level helpdesk to respond to calls
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job Responsibilities:

• Manage customers’ orders efficiently.
• Assist in the generation of sales order, delivery order, invoice, and credit note.
• Monitor and promptly respond to email correspondence and customer inquiries.
• Ensure accuracy in receipts, amounts, and records.
• Handle all incoming inquiries via phone, fax, email, and walk-ins.
• Execute day-to-day sales order processes.
• Collaborate with other departments to fulfil customers’ orders.
• Provide indoor sales support.
• Perform any other ad-hoc duties assigned by Management.

Job Requirements:

• Minimum 'O' Level or Diploma qualification.
• Preferably with at least 2 years of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.
• Familiarity with ERP/NAV system is a plus.
• Diligent and dependable with a positive attitude.

Working Hours:

• 5.5 days’ work week (Alternate Saturday)
• AM shift #1: 7am to 4pm (Mon to Fri), 7am to 12noon (Sat) OR
• AM shift #2: 8am to 5pm (Mon to Fri), 8am to 1pm (Sat)

Work Location:

• 5 Jalan Tepong (Transport is provided: Pick-up point at Lakeside MRT Station)

Why Join Us:

• Be part of a company that values and invests in its employees.
• Work in a collaborative and inclusive environment.
• Have a strong supportive culture that encourages innovation and career growth.
• Competitive compensation and benefits package.

Attractive Staff Benefits

• Performance Bonus, Medical Benefits, and Staff Purchase, etc.

Job Details

• Basic : $2000 - $2300
• Working hours : 6 days per week including weekend, 3 different shift, will arrange when interview (3 shfts 10am to 6pm. 1pm to 9pm. 12pm to 8pm.)
• Location : Suntec City
• Sell camera or digital product

Job Scope:

• Attend to customers’ enquires via email, phone or face to face.
• To prepare documents pertaining to Redemption of free gifts.
• To promote the Sales of Accessories for Cameras.
• To assist in the Online Workshop Registration.
• To register consumers for events.
• To prepare Corporate Redemption.
• To maintain overall cleanliness and operations of Studio

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

Office hours

Location: Changi

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request promptly and accurately
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Regards,

Lini

Recruitment Consultant

R22108463

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Laboratory Technician to be part of their Labortory Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Laboratory Technician:

• Assist in routine lab tasks such as paint preparation, panel setup, and airless spray applications.
• Conduct sampling, testing, and analysis for paint products.
• Support chemists in development projects, including managing stock levels for panels, raw materials, and lab supplies.
• Participate in trial applications and inspections outside the lab under supervision.
• Handle non-chemical waste disposal and maintain a safe work environment by following ISO, safety, and environmental standards.
• Communicate progress or delays effectively with the line manager.
• Ensure workplace safety, especially in handling chemicals, and follow preventive measures to reduce risks.

Requirements:

• Diploma in related field
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities

• Assist pharmacists in dispensing meds.
• Monitor, order, verify, and discard stock.
• Ensure pharmacy cleanliness
• Organize medications for dispensing

Requirements

• Nitec / ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Able to start work immediately

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

✨ Step into Success with US ✨

Introduction

Are you looking for a role that’s both challenging and rewarding? Over here, we believe in the power of positivity, responsibility, and teamwork. We’re seeking driven and hardworking individuals who are ready to take their careers to the next level.