Job Summary

The Senior Technician/Technician performs routine fuel farm operations and maintenance activities in accordance with Standard Operating Procedures (SOPs) and safety regulations. He/She prepares the daily logs, supervises the troubleshooting processes carried out by contractors, and reports all equipment abnormalities to the maintenance teams. In times of emergency, he follows emergency response plans as an Emergency Response Team member.

The Senior Technician/Technician works outdoors and is able to operate a variety of aviation support equipment and vehicles for military and commercial aviation ground support operations. A physically fit and meticulous team player, he/she participates in on-the-job training programmes and works well with others.

Job Responsibilities

Conduct fuel farm operations
• Perform fuel quality checks before commencement of operations
• Perform circulation and draw fuel samples for scheduled testing
• Perform loading and unloading of fuel
• Record fuel transactions
• Perform daily top up of refueller

Conduct fuel bridger and aviation specialised vehicle (ASV) operations
• Perform aircraft defuelling and refuelling
• Operate fuel bridger and aviation specialised vehicles (ASV)

Perform maintenance operations
• Perform daily inspection and functional checks on GFE/GFP
• Monitor Government Furnished Equipment and Government Furnished Property for scheduled preventive maintenance
• Perform maintenance on in-house equipment, facilities and vehicles in adherence to Standard Operating Procedures (SOPs) and Work Instructions (WI)
• Perform housekeeping within the work premises
• Perform stocktake of all Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment

Ensure operational excellence and compliance with quality and safety standards
• Perform operations based on quality, environmental, occupational, health, security and safety standards
• Attend daily briefings including safety/operational briefings and toolbox meeting
• Prepare quality and safety reports and raise any QHSSE lapses at work site or during operations
• Participate in audits as required
• Comply with regulatory requirements of operations site
• Participate in Emergency and Oil Spill Exercise
• Comply with data governance policies

Manage customer experience and relationships
• Perform the day-to-day operations of shift according to customer and contractual requirements

Contribute to continuous improvement
• Participate in digitisation roadmaps of business unit

Manage people, finance and organisational development
• Participate in on-the-job and required regulated training for qualification maintenance
• Monitor and submit documentation for security clearance
• Perform OT/Call Out assignment

Job Requirements

• NITEC and 5 years of experience preferred
• Class 4 and/or Class 5 Driving License and/or Forklift License
• Prior experience with Aviation preferred
• Ability to use Apps and have cybersecurity awareness

Focus Movement is seeking experienced customer service personnel to join their dedicated front desk team.

REQUIREMENTS:

• Minimum 2 years' customer service experience
• Enjoys client interaction and service oriented
• Detailed, meticulous and able to work independently
• Ability to multi-task, prioritize, and manage time effectively
• Prior experience in admin/face to face customer service work
• 5 to 5.5 day roster basis, one to two weekend shift in a month

MAIN JOB SCOPE:

• Attends and replies to client inquiries and bookings through face to face, WhatsApp, phone call, social media and email.
• Maintain general cleanliness and orderliness of the studio
• Ad hoc task as assigned

Thank you for your time, we regret that only shortlisted candidates will be notified.

Position Title: Service Crew

Working Day: 5 Days (off discuss during interview )
Location: Holland Village
Working Hours: 9.30am to 8.30pm (depending on which outlet)
Salary: $2200 (no exp) - $2500 (with exp) + OT

Job Scope:

• Daily cooking of tea and pearls
• Drink concocting
• General cleaning and maintenance of shop cleanliness

Requirement:

• Training Provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Position Title: Service Crew

Working Day: 5 Days (off discuss during interview )
Location: Holland Village
Working Hours: 9.30am to 8.30pm (depending on which outlet)
Salary: $2200 (no exp) - $2500 (with exp) + OT

Job Scope:

• Daily cooking of tea and pearls
• Drink concocting
• General cleaning and maintenance of shop cleanliness

Requirement:

• Training Provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 930am - 830pm (Inclusive 1 hr break time)
Salary: $2300 - $2500
2 Locations: Raffles Place / One North MRT [ fix location ]

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.

• Working Days: Monday - Friday
• Working Hours: 930am - 830pm (Inclusive 1 hr break time)
• Salary: $2300 - $2500
• Locations: Raffles Place / One North MRT [ fix location ]

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

$2800 > Degree

$2200 > Diploma

Working Days: Monday - Friday

Working Hours: 9pm - 630pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

• Support officers in administrative tasks related to case management, and referral to community agencies.
• Support the safety planning, monitoring and engagement of children and young persons known to CPS for concerns over their safety and well-being.
• Plan and manage out-of-home placement and related transport support for children and young persons, and provide onsite support for admission into and discharge from interim and long term placements.
• Work closely with community agencies to provide services for children who are in need of statutory guidance or care and protection because of abuse, neglect and abandonment.

Any other related work as assigned by supervisor.

Job Requirements:

• Experience in working with vulnerable children
• Experience in operations related work
• Meticulous and able to work independently
• Able to communicate well with internal and external stakeholders
• Have positive working attitude and enjoy teamwork

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

https://go.persolkelly.com/home

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Job responsibilities

1) Providing exceptional customer service experience when handling walk-in enquiries

2) Serving customers by greeting, welcoming and directing them appropriately to the

Tour Officers/Executives

3) Ensuring brochure racks are tidy and well- stacked with brochures

4) Assisting Counter Manager in any logistic arrangement

Requirements

1) Minimum 1 year of relevant experience

2) Empathetic, patient and possesses a positive attitude

3) Customer-oriented and enthusiastic with a strong passion in serving customers

4) Bilingual in English and Mandarin

5) Pleasant personality and good working attitude

6) Able to work on weekends including Sundays and Public Holidays

7) GCE 'N' / 'O' Levels or Diploma or similar qualifications from WSQ

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

Service Crew (Salad Bowl)

Working Days: 4 days (public holidays off)
Working Hours: Mon-Thu 9am - 330pm (30mins break)
Salary: $1,400
2 Locations: Raffles Place / One North MRT [ fix location ]

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Temp Customer Service Retail Asst @ Changi Airport Terminal 1 or 4, Watch Shops, > 5 vacancies

• Temp Rate: $10.50 per hour
• Period: 3-6 month
• Working hours: *5-Day week *8hr shift *Transport provided certain shift

*Provide good customer service to Tourists/ walk-in customers.

*Those without experience can be considered. TRAINING provided!

*N/O/A level/ ITE/ Diploma/ Degree with some customer service/ retail/ service crew experienes are welcomed to apply.

*Good communications skill.

Please state Available Commencement Date and Available Period from Start to End Date to work as temp staff.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Job Description:

• To perform functions and tasks in relation to building the workplace culture, staff and guests’ engagement and overall service effectiveness in the field.
• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices (for in-house runs). Conduct Service Quality trainings
• Development of common OJT content, using e-learning. Be involved in the production of learning videos in relation to Service Excellence, Housekeeping Standards, Infection Prevention Controls, etc
• Conduct analysis on training management reports and training budget
• Preparation and dissemination of training report
• Analyze Service Quality report, and provide recommendations from learning perspective
• Support the team with content development and publishing of the daily learning material Daily Dose
• Provide alignment and understanding of our service values (ACTS OF GRACE) through contextualizing the values to operations deliveries, using suitable microlearning tools
• Responsible for the planning and execution of quarterly service audits in FEH portfolio of hotels and serviced residences
• Preparation of publicity piece for nomination of nominees for the various Service Excellence Awards (including Employee of the Month)
• Trawl the internet for relevant awards for service, HR, organization, hospitality, etc for FEH’s participation
• Collation and edit of submission write-ups and preparation of nominees

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Job Description:

Training and coaching will be provided for all work and task assigned. List stated are not limited to the following:

Training Programme

• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices.
• Preparing, and generating training data for reporting.
• Mapping of training competencies to learning needs
• Conduct research for training content development.
• OJT process mapping
• Handle training related or other HR projects which may be assigned from time to time.

Training Reports

• Conduct analysis of various training reports.
• Preparation of training reports

Learning Management System (LMS)

• Support in responding to queries in relation to e-Learning and LMS
  

Others

• Ad-hoc L&PD or Training-related project or work

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Requirements:

• Minimum 3 years experience in IT Operations/Service Delivery
• Degree/Diploma in Computer Science/IT or equivalent
• Strong understanding of system and network operations standards and knowledge.
• ITIL Certificate is preferred
• Good communication, writing, and presentation skills

Job Description

• Oversee the delivery of shared IT services to stakeholders, ensuring adherence to SLAs and customer satisfaction targets.
• Manage a service desk responsible for coordinating and tracking progress on Service Requests, System Changes, and Enhancements from various stakeholders.
• Collaborate with maintenance contractors to handle IT service requests, changes, and incidents related to Data Centre Operations, Technical Services, and IT Infrastructure.
• Implement proper service management techniques to address customer requirements, utilizing best practices and processes, including timely reporting to stakeholders.
• Maintain operational certification standards and participate in IT audits and assessments.
• Support Business Continuity and IT Disaster Recovery activities and planning.
• Monitor IT operational risks, system performance, and availability, addressing issues as they arise.
• Supervise lifecycle maintenance activities for hardware and software, including preventive maintenance and product lifespan management.
• Assist in managing operating expenses related to IT resources and services.
• Evaluate and propose procedures, processes, and policies to improve data center operations and service delivery to stakeholders.

Service and Project Engineer

• Working Days: Monday - Friday
• Working Hours: 8.45am to 6.15pm
• Working Location: Island wide (Client Site)
• Office Location: Boon Lay Way
• Salary: $2500 - $3500 + Transport Allowance

Responsibilities

• Planning and scheduling of Project activities
• Service, trouble shoot, installation, commissioning and maintain our range of equipment on sites.
• Provide continuous after sales support such as helping customers identify problems with installed equipment (if any), recommending improved material, machinery or parts for replacement and maintenance.
• Coordination with Customers (mainly PUB/ NEA), Suppliers and Contractors and maintain high standards of professional and personal conduct when interacting with customers
• Continuously improve on own’s knowledge on supplier’s products with the aim to introduce technology that add value to the customers.
• Product training to customers and business partners.
• Maintaining and updating a data base on equipment and spare parts catalogs, protocol manuals, data books, salvaging tools and materials where possible.

Requirement

• Diploma or Degree in any engineering fields
• Prior experience in a similar industry with similar experience with proven track record of success
• Engineering background to understand the drawings and any technical detail in supporting our clients on site
• Class 3 Driving License is a must, company vehicle provided

Penny Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

• Ensure timely responses to inquiries and requests received through email, mail, or fax.
• Address and resolve issues related to insurance matters for policyholders, distribution representatives, and business partners.
• Evaluate and manage appeals, feedback, and minor complaints from all distribution channels.
• Deliver outstanding customer service experiences.
• Handle ad-hoc assignments delegated by the Section Head, as needed.
• Take responsibility for considering business and regulatory compliance risks and implementing appropriate mitigation measures.
• Stay informed about industry trends in regulatory compliance, emerging threats, and technologies to enhance the company's risk management efforts.
• Identify and proactively address potential concerns or risks, sharing best practices for risk management.

Requirements:

• Completion of 'A' Levels, preferably with professional certification in Insurance (e.g., M9, M5, and CHI).
• 3 years of experience in a customer service role within the Life Insurance sector is preferred but not mandatory

Other information:

• Salary: up to $3500 with 1.5 month completion bonus
• Working days: Mon - Fri
• Working hours: 9.00am – 6:00pm
• Contract: 18 months
• Location: PLQ

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Role:

Admin Manager (Customer Service / Up to $4500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $3800 to $4500 (depends on experience)

Requirements:

Min Diploma in related studies

Min 3 - 5 years of admin managerial experience

Roles & Responsibilities

You will oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents.

Reporting to Senior Admin Manager

To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.

Record / write minutes for Admin and Operations Monthly meeting.

Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.

Facilities Booking/ Permits

Sourcing, inviting and awarding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform

Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave

Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents

Assist in sustainability projects

Collating and submitting staff claims for transport, overtime and wellness benefits

Co-ordination of various certification documentation for internal and external audits

Summon offence notice on BES (By law carpark obstruction) till closure

Booking of Badminton court.

Cover PA during her absense for writing minutes, preparing GM documents

Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB

Feedback system / CFMS system support

Presentation at GM and HOD for admin related matters

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Working experience : F&B 1 year F&B working experience, preferrable serve for craft beer bar or restaurant.

Working location : CBD (nearest MRT Chinatown MRT).

Working hours : 10am-7pm / 2-11pm (1 hour lunch/dinner time).

Salary range : Negotiable, depends on working experience.

Singaporean/PR only.

• Address inquiries and requests promptly and professionally via phone calls and emails.
• Record complete and accurate information regarding customer interactions in the Customer Relationship Management (CRM) system.
• Ensure timely and effective follow-up with customers as promised.
• Identify and escalate issues and concerns to management for thorough resolution.
• Prepare requests such as policy summaries, premium payments, and beneficiary information accurately and efficiently.
• Collaborate closely with stakeholders to meet service request requirements.
• Deliver service requests within specified service standards.
• Take on projects or additional responsibilities as assigned.

Our Requirements:

• Ideally possess 'A' Levels or a Diploma, along with relevant work experience.

Other information:

• Salary: up to $3500 with 1.5 month completion bonus
• Working days: Mon - Fri
• Working hours: 9.00am – 6:00pm
• Contract: 18 months
• Location: PLQ

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development

__PRESENT

RESPONSIBILITIES AND RESULTS:

• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Singapore citizen only.