Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

Manage the Dessert kiosk independently, prior experience in customer service and preferably in bubble tea industry. Stock inventory order and control. Preparation of all perishable products and ensure freshness for daily sales.

Kiosk operating in office building.

Working hour 8.30am to 5pm. Monday to Friday.

Sat/Sun/PH close.

Able to start work soonest

Part time/Full time welcome

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Service support engineer.

You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) have designed for Singapore Changi Airport.

You will be part of a team of dedicated engineers that demonstrate superior technical competency in ensuring system availability, performance and security

KEY ACTIVITIES AND RESPONSIBILITIES

As aField Service Engineer, you are accountable for:

· Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

· Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

· Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· 2 shifts of 12 hours, 24x7 operation

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

· Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an

Highlights:

Job Description –

1.Urgent Call Centre Customer Service Officer [Inbound & Outbound] - 6pax

Job Purpose
The Customer Service Call Centre Representative is to serve as the primary point of contact between the company

and its customers, ensuring that customer inquiries, complaints and issues are addressed promptly and effectively.

Duties & Responsibilities:

· Handling Inbound and Outbound Calls

· Customer Support and Issue Resolution

· Documentation and Record-Keeping

· Product and Service Knowledge

· Handling Multiple Communication Channels

· Meeting Performance Targets

· Providing Feedback and Suggestions

· Working in a Team Environment

· Adhering to Company Policies

· Upselling and Cross-Selling [Optional depending on the role]

2.Urgent Call Centre Customer Service Officer [Inbound & Outbound] - Able to converse fluent Korean product speaker - 6pax

Interested Candidate please forward your resume to [email protected][attention: Hr dept]

We regret to inform that only shortlisted candidate will be

contracted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

Introduction:

Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements. Our group is currently expanding and there will be several vacancies available.

Job Descriptions:

·Manage sales enquiries and process quotations.

·Process sales or service orders.

·Process draft billings.

·Meet up with customers.

·Any ad hoc duties as assigned

Requirement:

· Diploma & above.

· Minimum 2 years of sales or admin experience. Commensurate with experience.

·Knowledge of SAP will be an advantage.

·Only Locals (Singaporean or PRs) need to apply.

Location:

·Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

Job Types: Full-time, Permanent

Pay: $2,800.00 - $4,500.00 per month

Benefits:

• Dental insurance
• Health insurance

Work Location: In person

• Position: Admin Assistant (Invoicing/Customer Service)
• Location: West (Tuas - transport provided from Tuas Link MRT)
• Working hours: 5 days, Mon to Fri (8.30am to 5.30pm)
• Salary (commensurate on experience): Up to $2800 + AWS + Variable Bonus + OT
• Duration: Permanent
• Industry: Manufacturer

Main Responsibilities:

• Attend to all service calls via emails, telephone and faxes, co-ordinate all the relevant works with Service Coordinator.
• Compile all the service reports and relevant documents from Service Coordinator to generate invoice.
• Performing daily invoicing functions by using ERP Navision software.
• Issue debit or credit notes for corrections.
• Ensure invoices are processed reconciled, billed accurately and in a timely
  manner.
• Sending the posted invoices with related supporting documents to customers in
  time via email or upload to customer’s given portal.
• Filling documents, general office duties (emails and courier)
• Provide admin support and ad-hoc duties as tasked.

Requirements:

• Minimum N/O/A Level/Diploma Holders in Office Skills
• A basic accounting knowledge
• At least 1-2 years of working experience in related field
• Must be PC literate in Microsoft Office Application

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We DO NOT charge our candidates any referral fee nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

ntegrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the APAC Customer Care Team located in Singapore and will be hybrid. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things

In this role, you will have the opportunity to:

• Confirm the daily sales data in Japan Daily Order Report and complete orders transactions using the Japanese ordering system (Rakuraku)
• Provides pricing and/or account information upon request to ensure customers are able to make informed decisions regarding their purchase
• Fields and resolves customers' inquiries and complaints, e,g. pricing, account information, or product satisfaction, leading up to and after order placement to provide a positive customer experience
• Evaluates the customers issue and complaints and navigates between multiple systems and communication channels to accurately serve customers and provide informed responses

The essential requirements of the job include:

• Diploma or Bachelor's degree with 1 to 2 years of customer service experience
• Computer skills (including Microsoft Office applications and proficiency in typing) required
• Proficient in both spoken and written English and Japanese language ​

At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.

Job Purpose:

To lead the Sysmex Asia Pacific region’s training portfolio by implementing efficient, high-quality training solutions that align with global standards, manage resources effectively, and drive measurable business outcomes.

Job Description:

• Training Portfolio Coordination: Collaborating with sales, marketing, and customer care teams to plan product-related training for the SAP region.
• Global Strategy Implementation: Executing global training strategies and technologies in the SAP region to align with company-wide training objectives and ROI targets.
• Blended Learning & Cost Efficiency: Maintaining high training quality by implementing blended learning scenarios, reducing reliance on costly classroom/onsite sessions.
• Training Evaluation: Collecting feedback and analyzing the impact of training programs on business outcomes to measure their effectiveness.
• Digital Training Alignment: Ensuring local digital training initiatives follow global guidelines, focusing on cost-effective production workflows.
• Educational Expertise: Providing high-level training concepts for employees and customers, ensuring expertise and quality in education.
• Team Leadership: Leading and supporting a training delivery team, helping them achieve KPIs and grow professionally.
• Budget Management: Overseeing department budgets, ensuring cost-effective activities, and providing strong ROI.
• Sustainability and Certification: Ensuring the long-term quality of training courses, facilities, and participant certification processes.
• Assumes additional related responsibilities and projects as required by the Supervisor.

Job Requirements:

• A Bachelor's Degree in Education, Training and Development, or a Master's Degree in Organizational Development, Educational Leadership, or a related field is required.
• Certification as a Certified Professional in Learning and Performance (CPLP) is a plus.
• Proven experience in leading and developing a product-related training department or provider within a cross-cultural setting.
• Strong expertise in adult learning principles and e-learning methodologies.
• A minimum of 5-10 years of experience in training management, corporate education, or a related field.
• Demonstrated proficiency in blended learning strategies, digital training platforms, and aligning training initiatives with global standards.
• Expertise in Blended Learning and Digital Training, a strong understanding of Learning and Development best practices, as well as advanced analytical and evaluation skills. Proficiency in technology and digital literacy is essential
• A motivated team player with a creative mindset and a strong sense of responsibility.
• The ideal candidate is proactive, organized, and results-driven in their approach to work.

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two-year contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned.

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Join our Team @ D'Penyetz Lor Chuan!

Job Highlights:

• Walking Distance from the MRT Stations (8mins walk from MRT to Building)
• Competitive Salary
• Meal Provided
• Outpatient Medical Benefits
• Birthday Leave
• Uniform is provided

We are hiring a positive Service Staff to help us with our F&B establishment on a permanent basis.

Restaurant Service Responsibilities:

• Process customers’ orders and generate their bills.

• To clean all tables after clients have left and get such tables prepared for the next set of clients.

• Maintain cleanliness of service areas as required.

• Pack warm foods and, beverages to clients effectively by the orders.

• Clean plates, bowls and utensils daily with the provided Automated Dishwasher.

• Monitor stock and place orders when there are shortages.

• Opening/Closing of Service Areas.

Requirements:

• Entry-level / no working experience is welcome to apply, and training will be provided.

• Willing to learn and can-do attitude.

• Demonstrate the ability to multi-task and work well in a fast-paced environment.

• Able to work on weekends, and public holidays.

• Remuneration varies according to experience.

Service Technician (Medical Device)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Responsibility

• Taking responsibilities for repairing and testing of DePuy and Ethicon Endo-Surgery products.
• Managing the tools upkeep and calibration.
• Managing work orders, quotations, and Invoicing of service.
• Managing Repair Centre Upkeep, Housekeeping & Cleanliness.
• Managing spare parts inventory planning, ordering, and receiving.
• Working with Synthes Switzerland and organizations for all repairs related work requirement.
• Using MD S&R to manage the repair activity.
• Performing on site commissioning (installation) and maintenance of medical devices.
• Up to 25% of international travel may be required.
• You might be required to work on weekend.
• Tracking warranties of instruments.
• Performing on-site or over the phone Customer Support.
• Managing Service Logistics (inwards and out wards repairs).

Qualifications, Experience and Competencies:

• Diploma/ Degree in Engineering with minimum 1 year of experience in a field service or technician role.
• Ability to trouble-shoot and guide the service team on all technical aspects.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Reporting to the Senior Health Management Executive or Head of Senior Service, the Health Management Executive will be responsible for the following key areas:

Role & Responsibilities

• Information and Referral (I&R) Support for Seniors
• Community Outreach and Partnership
• Volunteer (Befriender) Management Support
• Membership Registration and Management
• Small Group Program Management
• Finance Management

Requirements

• Minimum Diploma certification in any discipline with 2 years of relevant experience.
• Project Management and Enterprise Management knowledge preferred.
• Resourceful and able to do public speaking when handling events and projects.
• Conversant in English and any 2nd language with ability to converse in local dialect would be an advantage for elderly clients.
• Competency in Microsoft Office applications especially in MS PowerPoint and MS Publisher.
• A good team-player with a passion to work with Seniors.
• Good communication and interpersonal skills.

On behalf of our client who is in the building equipment space, we are looking for Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

Job Description

We are seeking a motivated and experienced Rider Manager to oversee our delivery operations. The ideal candidate will have strong leadership skills, a passion for team management, and a commitment to maintaining high standards of service.

Key Responsibilities:

• Rider Recruitment and Training:Oversee the recruitment process for riders, ensuring that new hires are effectively onboarded and trained according to company standards.
• Performance Management:Monitor and enhance rider performance utilizing the company’s star-rating evaluation system to ensure compliance with platform standards.
• Team Leadership and Support:Provide daily assistance to the rider team, addressing any challenges they encounter on the job and fostering team cohesion and morale.
• Rewards and Incentive Management:Manage and implement the company’s rider reward mechanisms, including star bonuses and the monthly reward pool system.
• Complaint and Dispute Resolution:Address and resolve rider-customer disputes or complaints promptly, ensuring efficient management of issues while maintaining the company’s reputation.
• Data Analysis and Reporting:Regularly analyze rider performance data, generate reports, and propose improvements to enhance overall operational efficiency.
• Policy Enforcement:Ensure that riders comply with platform operational policies, including penalties for lateness and order cancellation rates.

Job Requirements:

• Experience:At least 3 years of team management experience, preferably in the delivery industry or a related field.
• Leadership:Strong leadership skills with the ability to motivate and guide teams toward high-performance goals.
• Communication:Excellent communication skills to maintain effective interactions with riders, customers, and internal departments.
• Problem-Solving:Ability to solve complex issues and make quick decisions under pressure.
• Data Analysis:Proficiency in using Excel or other data analysis tools for making data-driven operational decisions.

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R23118961

Data provided is for recruitment purposes only Business

Registration Licence Number: 18S9037

Able to commit at least 3 consecutive months.

One-time bonus of $200 after 6 months consecutive work

A. 5hrs a day + 30 mins break, 4 days per week: (4:30PM to 10:00PM Shift)

B. 7hrs a day+ 45mins break(meal provided), 5 days per week: (2:15PM to 10:00PM Shift)

Job Responsibilities:-
- Serve the customer according to SUBWAY standard

- Food preparation including bread and cookie baking
- Ensure food storage and preparation areas are maintained according to Health and Safety and Audit standards
- Comply with Food Code of Practice
- Complete daily and weekly cleaning schedules
- Follow security and safety procedures
- Maintain a safe working environment for employees and customers
- Work as a team member
- Deliver a high standard of service when dealing with products, sales and catering for customer needs

- Opening/Closing the shop

Start immediately if you have already have a valid food hygiene certificate, TDAP & MMR Vaccine


Working Location:-
SUBWAY
Changi General Hospital
2 Simei St 3
#01-03 (next to Lobby B)
Singapore 529889

Contact Person: Ms Lyn 91548053

Job Responsibilities:

• To support the outlet manager in running the operation.
• To provide service according to procedures and standards established by the F&B Department
• Provide excellent customer service to customers
• No Experience welcome

Salary: $13/hour part time.

Full Time up to $2500 (44 hours work week)

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for a Service Engineer, Propulsion. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Service Engineer, Propulsion? Your work will focus on these responsibilities:

• Mechanical maintenance and overhauling skill require for FPP, CPP, Gearbox, Transverse thruster, Azimuth thruster and WaterJet etc
• Carry out Propulsion product trouble shoot, maintenance and investigation
• Execute Propulsion product warranty, commissioning work and supervision of new building project
• Perform system upgrade for Propulsion control system
• Executing warranty, commissioning work & supervision of Field Service.
• Preparing service work reports
• System upgrade for Wärtsilä Propulsion System
• Technical communications with Wärtsilä field service stakeholders and customers

To be successful in this role, we expect you to have:

• Ability to work on engine/propulsion with field service & marine engineer background
• Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.
• Possess suitable real-world knowledge and experience related to control system specification and design, marine power distribution, motor control, process sensors and instrumentation, valves, pumps, fans and other process system componentry.
• Knowledge of machinery/field service work experience
• More than 3 years' experience of similar task
• Good command of written and verbal English, Diploma/BSc in Mechanical, Marine, Electric & Electronic or Mechatronic Engineering. Preference will be given to candidates who have propulsion FS experience.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our career’s portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David J Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for a Senior Service Engineer, Propulsion. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Senior Service Engineer, Propulsion? Your work will focus on these responsibilities:

• Mechanical maintenance and overhauling skill require for FPP, CPP, Gearbox, Transverse thruster, Azimuth thruster and WaterJet etc
• Carry out Propulsion product trouble shoot, maintenance and investigation
• Execute Propulsion product warranty, commissioning work and supervision of new building project
• Perform system upgrade for Propulsion control system
• Executing warranty, commissioning work & supervision of Field Service.
• Preparing service work reports
• System upgrade for Wärtsilä Propulsion System
• Technical communications with Wärtsilä field service stakeholders and customers

To be successful in this role, we expect you to have:

• Ability to work on engine/propulsion with field service & marine engineer background
• Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.
• Possess suitable real-world knowledge and experience related to control system specification and design, marine power distribution, motor control, process sensors and instrumentation, valves, pumps, fans and other process system componentry.
• Knowledge of machinery/field service work experience
• More than 3 years' experience of similar task
• Good command of written and verbal English, Diploma/BSc in Mechanical, Marine, Electric & Electronic or Mechatronic Engineering. Preference will be given to candidates who have propulsion FS experience.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our career’s portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David J Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

• Position : Customer Support Officer (Smart Home/Technical Support) - Up To $4,500
• Location : East – Loyang
• Working hours : Monday to Friday | 9am to 6pm | Saturday 9am to 1pm
• Salary (commensurate with experience) : Basic Up to $4,500 + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances

Responsibilities:

• Responsible for processing of customer enquiry through emails and phone calls
• Liaise with customers on their service enquires
• Provide information to inquires about products and services to the customers and scheduling of appointments
• Ensure effective customer service by coordinating service requirements of the customer with other department as necessary
• Assisting to answer clients on smart home programming information

Requirements:

• Minimum of Higher Nitec & Above with at least one year of working experience
• Training on Smart Home Product & Programming will be provided
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.

Email to: [email protected]

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Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job description

DB Golf Center is looking for a Customer Service that join our Team

Job description:

Providing excellent assistance and support to customers before, during, and after purchasing products or services.

Key responsibilities include:

1. Respond promptly to customer inquiries via phone, email, chat, or in-person.

2. Resolving customer complaints and issues effectively and efficiently.

3. Providing product information, troubleshooting guidance, and technical support as needed.

4. Processing orders, returns, and exchanges accurately and in a timely manner.

5. Maintaining a positive and empathetic attitude toward customers at all times.

6. Building and maintaining strong relationships with customers to ensure satisfaction and loyalty.

7. Keeping records of customer interactions, transactions, comments, and complaints for analysis and reporting purposes.

8. Contributing to continuous improvement initiatives by providing feedback on products, services, and processes.

9. Adhering to company policies, procedures, and service standards while delivering exceptional customer service.

Qualifications:

• Strong communication skills
• Empathy, patience, problem-solving abilities
• Customer-centric mindset
• Great use of Microsoft

Added value if:

- Knowledge in marketing to assist in promoting products or services and understanding customer preferences and trends.

- Proficiency in written and spoken Chinese to effectively communicate with Chinese-speaking customers and support business initiatives in Chinese-speaking markets.

Starting date as soon as possible.

Job Type: Full-time

Pay: $2,300.00 - $2,900.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Growth Opportunity

Schedule:

• Holidays
• Weekend availability (Roster)
• Flexibility in timing

Supplemental pay types:

• Performance bonus
• Yearly bonus

Work Location: In person

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

Roles and Responsibilities:

- Assist in managing and enhancing the customer visit experience

- Help with crowd control and ensure visitor safety

- Maintain cleanliness and orderliness of the playground

- Manage playground inventory and storage

- Operate and maintain playground equipment

- Support daily check-in and check-out procedures

- Assist with daily event activities and performances

- Perform other tasks as assigned by the supervisor

Preferred Candidate Requirements:

- 16 years or older

- Able to work weekdays, with flexibility for shifts, weekends, and school holidays

- Minimum qualification of a GCE ‘N’ Level Certificate

- Positive attitude with a strong commitment to customer satisfaction, creating a welcoming, energetic, and friendly atmosphere

- Ability to work well with young children and their families

- Flexibility to work shifts, weekends, and public/school holidays

- Able to stand or walk for extended periods

- Previous experience in customer-facing roles is an advantage

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500