Nice to meet you! We are Ascenda.

Help us transform how the world’s biggest financial brands engage their customers.

The thrill of saving up loyalty points for an exciting trip, or the joy of treating your loved one to a Michelin star dinner courtesy of a special offer – these are the magical moments that Ascenda makes possible. This is why we are here.

We make loyalty simple for banks and payment networks globally. Previously, these companies had to endure complex patchworks of third-party systems, mediocre user experiences and 18-month implementation projects to deploy a competitive rewards program. We turn things upside down with loyalty solutions rooted in beautiful design, exceptional customer value and rapid implementation.

What we offer? A role like no other!

We’re looking for a Customer Service driven individual who is keen to learn and grow in a fast-paced environment.

In this role you will be expected to :

● Quickly resolve customer queries by phone, email and chat.

● Provide accurate, valid and complete information by using the right methods/tools

● Handle customer and partner escalations

● General administration, reporting and special projects

● Build sustainable relationships of trust through open and interactive communication

What we offer:

● Competitive salary and benefits

● Travel benefits

● Flexible working environment

● Comfortable working environment

● Diverse and friendly working culture.

What We Are Looking For:

● Minimum Diploma holder

● Minimum 2 years experience working in a call centre, handling inbound calls and emails.

● Previous experience with the airline, hotel or loyalty / rewards industry would be a great advantage

● Prior experience and willingness to work on overnight shifts, weekends and public holidays.

● Enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment

● Self-motivated and able to work unsupervised.

● Fun outlook, positive attitude and can-do mindset

● Strong communication and interpersonal skills

● Excellent English communication is required. Knowledge of a second language is an advantage

● Strong cross-cultural awareness

● Prior exposure to a web-driven environment

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Covering for a period of 3 months contract

Job Description

As a Membership Executive (Recruitment Sales) in our Membership Team, you will report to our Assistant Manager, Membership.

What you’ll be doing:

• To assist in the daily operations and administrative work of the Membership Department to ensure the smooth operations of the Department.
• To assist in recruitment of members during roadshows or other events
• To update and maintain the members’ database and filing system.
• To handle various membership services provided by the Department (from data-entry to card printing) and ensure the needs of members are met efficiently.
• Attends to members’ enquiries / feedback via phone, email and walk-in.
• To assist in generating Membership update reports.
• To assist in Membership ad hoc projects.

We want you, if you have/are:

• Able to commit the full 3 months during this covering period
• Minimum Nitec with at least 2 years of relevant working experience in doing Sales
• Good communication and interpersonal skills.
• The “ZEST” when doing Recruitment Sales of Membership
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive and with good learning attitude.
• Able to work on weekends and Public Holidays.

ROLES & RESPONSIBILITIES:

Daily climbing gym operations to ensure processes, infrastructure and customer service standards are in place. The areas of responsibilities include (but are not limited to):

• Staff Management in gym operations, including the planning of manpower requirements and management of on-duty staff for gym operations and programs/events
• Counter & Floor Operations as on-duty staff, with a focus on customer service and ensuring safety standards
• Customer Management, being responsible for the gym's service standards, including monitoring and ensuring excellent customer service from gym staff and service recovery protocols
• Basic Facility and Logistics Management, including the upkeeping of cleanliness and serviceability of facilities and equipment for daily gym operations and programs/events.

Preferably Diploma in Business, Sports Science, Sports Education, Outdoor & Adventure Education or similar.

• Preferably Prior experience in climbing, sports / leisure industry, preferably with SNCS Certification (Level 1 or 2)
• Able to do shift work and on weekends & Public Holidays. 5 day work week (4 weekdays and 1 weekend)

StarMed is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. As our business expands, we are looking to hire more Patient Service Officer/Healthcare Assistant to be part of the team.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during consultation.
• Booking of appointment in the system.
• Alert and rectify duplicate patients’ records in the system.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Generate bill estimation form. Assist in financial counselling when required.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Experience working in a clinic setting.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Responsibilities

We are looking for a team member who is responsible for Services and Catering Buffet in a Vegetarian restaurant. Their duties include daily restaurant duties like taking orders, serving dishes preparing beverages, front desk services, and co-ordination for Catering Buffet preparation of the setup before passing to the delivery team. (Related cor-ordinate internally and externally.)

Requirements

• Hardworking and be responsible
• Able to work independently and able to multi-task in a fast-paced environment
• A people person and can work as a team.
• On-the-job training provided

Benefits

Overtime (if necessary), Annual Leave and Public Holidays in Lieu, staff meals provided with medical benefits

Working Day / Location

Working Days - 5 days per week (including) weekends

Location : Jalan Besar

Email us at [email protected] about your past working experience.

JD for service executive

Job description:

Prepare food and plate desserts

Make and serve specialty coffee, tea and chocolate beverages

Process payments using cash registers and payment terminals

Interact with customers, resolve issues and meet customer needs at the restaurant

Keep work areas, such as food preparation areas, and customer areas clean, sanitized and organized

Job requirement:

Possess the mandatory Basic Food Hygiene Certificate for food handling

Service oriented

Preferrably with at least 9 months of experience in F&B establishments

Job Highlights

• Attractive Bonus Scheme
• Good Staff Benefits
• Opportunities for Career Progression

Job Description

As a Membership Executive (Recruitment Sales) in our Membership Team, you will report to our Assistant Manager, Membership.

What you’ll be doing:

• To assist in the daily operations and administrative work of the Membership Department to ensure the smooth operations of the Department.
• To assist in recruitment of members during roadshows or other events
• To update and maintain the members’ database and filing system.
• To handle various membership services provided by the Department (from data-entry to card printing) and ensure the needs of members are met efficiently.
• Attends to members’ enquiries / feedback via phone, email and walk-in.
• To assist in generating Membership update reports.
• To assist in Membership ad hoc projects.

We want you, if you have/are:

• Minimum Nitec with at least 2 years of relevant working experience in doing Sales
• Good communication and interpersonal skills.
• The “ZEST” when doing Recruitment Sales of Membership
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive and with good learning attitude.
• Able to work on weekends and Public Holidays.

· Represent company in corporate meetings (Both in Singapore and in China).

· Acquire new partnerships in the China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels and airlines.

· Negotiating preferred rates with vendors of direct travel.

· Planning and running travel tours for different purposes such as recreation, education and business.

· Managing and overseeing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.

· Assisting with any travel-related issues that may arise

· Ensuring the operations to run smoothly

Job Requirements

· A minimum of 10 years experience in the travel industry is a must

· Knowledge of travel management process

· Excellent communication and interpersonal skills

· Well organized and able to work independently with a high level of initiative and drive

· Able to travel regularly if work requires