Responsibilities:

• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met.
• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect.
• Ensure customer requirements are handled through proper service management techniques where best practices and processes are applied, including timely reporting and status updates to stakeholders
• Manage of IT operational risk and issues, system performance and availability.
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span.
• Assist in managing operating expenses of IT resource and service-related expenses.
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders.
• Maintain the operation certification standards and involve all IT audits and assessments.
• Assist in Business Continuity and IT Disaster Recovery activities and planning
• Involve project management (including new initiatives) to ensure all timeline is meet.
• Liaise with vendors for IT-related matters.
• Able to support after office hours (Include Sat , Sun & PH) for incident or downtime for maintenance.
• Any other relevant adhoc duties as assigned.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• At least 3 years’ experience in IT operations, service delivery and management or service desk management
• Strong understanding of system and network operations standards and knowledge, with ITIL certification will be advantageous
• Resourceful, excellent analytical and problem-solving skills
• Good communication, writing and presentation skills
• Self-learner and able to work independently
• Good interpersonal, resourceful, analytical and good problem-solving skill
• Strong verbal and written communication skills.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Provide financial counselling to patients and third parties.

• Administer admission and discharge of patients.

• Bill handling including Mediclaim and deposits collection.

• Handle customers’ enquiries regarding bills.

• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Job requirements

• minimum 3 years of working experience, preferably in healthcare setting
• diploma or degree in hospitality / Business Administration / Accounting
• Experience as a patient service associate will be highy advantageous

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Patient Service Associate, Admin
Duration: 18 Months
Location: Outram Park
Salary: Up to 3.2k

Job Description:
•Coordinate with stakeholders on resource change requests.
•Create, modify, maintain, block and level load resource calendars promptly and accurately.
•Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
•Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
•Observe excellent customer service and telephone etiquettes.
•Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
•Be familiarized with resource scheduling workflows, work instructions and quality procedures.
•Assist with UATs during system enhancements.
•Assist to investigate issues related to resource management/modification.
•Assist to compile and prepare reports.
•Participate in improvement projects, training, and development programmed.
•Perform any other duties as assigned.

Job Requirements
•Min Diploma in any field
•Min 2 years of experience in healthcare, call center or service-related industry.
•Able to multi-task and work in fast-pace and dynamic working environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Brief description of the Restaurant

New opening Sophisticated Semi fine dining.

You get to work at Sushi restaurant and Teppanyaki restaurant.

Job Descriptions

• Provides customer service
• Order taking, serve food & drinks
• Other duties such as housekeeping.

Job Requirements

• No experience needed; on-the-job training will be provided

Benefits

• Staff meal provided
• Retention Bonus* $500
• Annual Year End Performance Bonus
• Annual Increment / Promotion
• Monthly Sales Incentive*
• Monthly Staff Voucher
• Birthday Voucher
• Staff Referral Incentive up to $700
• *Other benefits: Annual leave, Medical, Dental, Insurances & etc.

Working hours

• 5 days a week, 44 hours a week

Patient Service Associate, Admin
Duration: 18 Months
Location: Outram Park
Salary: Up to 3.2k

Job Description:
•Coordinate with stakeholders on resource change requests.
•Create, modify, maintain, block and level load resource calendars promptly and accurately.
•Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
•Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
•Observe excellent customer service and telephone etiquettes.
•Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
•Be familiarized with resource scheduling workflows, work instructions and quality procedures.
•Assist with UATs during system enhancements.
•Assist to investigate issues related to resource management/modification.
•Assist to compile and prepare reports.
•Participate in improvement projects, training, and development programmed.
•Perform any other duties as assigned.

Job Requirements
•Min Diploma in any field
•Min 2 years of experience in healthcare, call center or service-related industry.
•Able to multi-task and work in fast-pace and dynamic working environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Temp Patient Service Associate

Duration: Till 30th Jun 2024
Location: Novena
Working Hours: Any 4 days from Mon to Sun (9pm - 730am)
Salary: Up to $2100 / month

Job scope:
• Administration of discharge and admission documents for patients staying in the ward
• Settle payment during discharge
• Involved in administration of medisave / insurance claim
• Patient registration

Job requirement:
Min A Levels/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Customer Service Agent

Location: Tuas (with Island Wide pickup)

Duration: 1 year contract

Salary range: $3500-4000 + 1m completion bonus

Working hours: Mon-Fri 8.15-5.00pm

Job scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Duration: 2 months
Salary: Up to $2.3k
Work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm

Responsibilities
•Oversee the day-to-day operations of Concierge Counter
•Attend to customer enquiries & feedback
•All other matters relating to Customer Service and Concierge Counter

Requirements
•Min 1 to 2 years relevant experience in customer service, experience in hotel/airline industry is advantageous
•Proficient in MS Office suite, especially Microsoft Excel
•Able to start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

12 hour shift work required !!

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• Min three months commitment for Temp
• No working experience is required as on-the-job training is provided

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Patient Service Associate

Location: Outram Park

Duration: 1 year (Convertible to perm after 1 year)

Salary range: $1.5K - $3K

Working hours:

Mon-Fri: Staggered hours between 8am-6pm

Sat: Once/Twice a month, half sat

Job scope:

- Processing of bills and charges

- Deposit

- Financial counseling

Requirements

• Min O Levels / Diploma in any discipline

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Temp Patient Service Associate

Location: Novena
Duration: 3 months (convertible/ extendable)
Working hours:
Mon - Fri, 8am – 5pm
Within 42 hour work week
Salary: $10/hour

Job scope:
• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned.

Job requirement:
Min A Levels/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Patient Service Associate, Admin
Duration: 18 Months
Location: Outram Park
Salary: Up to 3.2k

Job Description:
•Coordinate with stakeholders on resource change requests.
•Create, modify, maintain, block and level load resource calendars promptly and accurately.
•Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
•Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
•Observe excellent customer service and telephone etiquettes.
•Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
•Be familiarized with resource scheduling workflows, work instructions and quality procedures.
•Assist with UATs during system enhancements.
•Assist to investigate issues related to resource management/modification.
•Assist to compile and prepare reports.
•Participate in improvement projects, training, and development programmed.
•Perform any other duties as assigned.

Job Requirements
•Min Diploma in any field
•Min 2 years of experience in healthcare, call center or service-related industry.
•Able to multi-task and work in fast-pace and dynamic working environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
• They answer any questions the customer may have and then redirect them to the appropriate team or department.
• Helping customers to schedule their appointment.
• Any other ad hoc duties assigned by supervisor or Management.

Responsibilities:

• Manages the shipping workflow and other warehouse operations including preparation of delivery to customers.
• Maintains the daily shipping and receiving schedule.
• Manages warehouse inventory and maintains database.
• Performs Warehouse admin duties.
• Works closely with the customer service team to resolve issues pertaining to goods receipt and issue.
• Collaborates with warehouse & customer service personnel.
• Ad-hoc duties as and when assigned

Requirements:

• min. GCE ‘N’/’O’/ITE or its equivalent
• Preferably with 1 to 2 years’ working experience in a warehouse environment in shipping/supply chain/admin functions
• Independent with good interpersonal and communication skills
• Able to work in a fast pace environment
• Team player who is service-oriented and with a positive attitude
• Training will be provided.
• Proficient in Microsoft Office

Interested applicants pls send your updated CV to:

kate.leau@recruitexpress.com.sg

Subject: Warehouse Admin Coordinator

EA Personnel No: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

- Handle systems relating to shopper management and rewards programs.

- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)

- Handle the administrative and clerical work relating to the events and promotions at the mall.

- Handle mall redemption programs such as vouchers, premiums, and parking

- Assist in customer loyalty programs.

- Assist in collating tenants’ gift voucher reimbursement.

- Prepare monthly duty roster and ensure efficient allocation of manpower.

- Coach and mentor other Customer Service Officers in their tasks.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Duration: 2 months
Salary: Up to $2.3k
Work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm

Responsibilities
•Oversee the day-to-day operations of Concierge Counter
•Attend to customer enquiries & feedback
•All other matters relating to Customer Service and Concierge Counter

Requirements
•Min 1 to 2 years relevant experience in customer service, experience in hotel/airline industry is advantageous
•Proficient in MS Office suite, especially Microsoft Excel
•Able to start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Our client, a renowned retail leader in Singapore widely recognized among households, is currently seeking a Customer Service Officer to assist in the contact center operations.

Job Responsibilities:

• Managing feedback and enquiries via phone, email, social media and/or live chat.
• Generating feedback reports.
• Working closely with various stakeholders which includes but not limited to the operations, product and technology teams, as well as logistics vendors in coordination of customers’ requests.

Job Requirements:

• Minimum GCE ‘N’ level or ‘O’ Level with relevant customer service experience.
• Working knowledge in systems such as Zendesk or SAP is an advantage.
• Independent, team player with good interpersonal and communication skills.
• Proficient in excel.
• Open to work on rotating shift hours and on weekends.

Additional Information:

• Working Location: Joo Koon
• 1 Month Completion Bonus
• Convertible, depending on performance

Description:

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for client's customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and the internal team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.
• Any other ad-hoc duties as assigned by the supervisor

Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 10+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PgPM, PMP, Scrum master, PMI-ACP.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

Company Registration Number: 199601303W

COMPANY DESCRIPTION

(Wang Caf, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites Kopi, Kaya Toast and Soft-Boiled Eggs. Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.

RESPONSIBILITIES

Job Description:

1.Process customers' orders and cashiering duties

2.Food preparation, Cooking and Traditional Coffee Making

3.Clear plate and tables after customers have consumed the food

4.Wash up the dishes and cups that were used by customers

Full Timer: 6 days, 8 hours rotating shift (required to work rotating shifts and weekends/PH)

Food Hygiene cert preferred if otherwise training is provided

Whats app call; 81880535

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

Job Requirements:

• Min N/O levels and above
• No working experience is required as on-the-job training is provided

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Patient Service Associate (long term)Working hours: 2/3 shifts, 5 days• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)