Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• Adecco is partnering with a globally technology services company to search for a Service Parts Planner
• Focus: Inventory Management, Spart Parts Service, Order Management and Forecasting
• Office location: Singapore, West
• 5 -days work (Monday -Friday) Office Hours

The Talent

• Min Diploma preferably in Supply chain management
• 2 – 3 years of relevant experience – Inventory Management
• Proficient in Excel and strong Analytical Skills
• Knowledge in SAP or ERP or Oracle software

The Job

The Service Parts Planner is responsible for monitoring parts activity and maintaining the appropriate inventory levels to achieve a high level of order fulfillment without creating unnecessary surplus

• Exhibit discretion and judgement when maintaining inventory levels for Service parts
• Perform Analysis on Parts Back Order analysis and be resourceful to search for alternate sources for parts if required
• Provide support and liaise with service partner to ensure Service Partners are able to procure parts for repair
• Manage RMA returns for defective parts.
• Adjust and maintain Sold-to Pricing of Parts in system according to internal cost fluctuation.
• Handles return from Service Partners for Non-Moving Parts as per guidelines
• Any other ad hoc duties required by the manager

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Service Parts Planner
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Job Responsibilities:
• Handle incoming/outgoing phone calls and emails to ensure customer’s payment enquiries are answered accurately and professionally within the stipulated time frame.
• Provide quality service on hospital’s payment matters including customer’s enquires and feedback to both internal and external stakeholders in a timely manner.
• Manage difficult customer calls, complaints, provide service recovery and to escalate cases where necessary.
• Provide administrative support to the payment enquiry team (e.g. collection and consolidation of data and statistics).
• Other ad-hoc duties as assigned.

Job Requirements:
• Minimum GCE ‘O level.
• 1 to 2 years’ relevant experience in a call centre environment.
• Proficient in Microsoft Office.
• Possess excellent communication and interpersonal skills with the ability to multi-task.
• React effectively and calmly in emergency situations.
• Maintain high level of confidentiality concerning customer’s data

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Mon-Fri Office Hours

Operations

• Promote Health eldercare services and programmes
• Conduct/support active ageing services suitable to our seniors and encourage active participation from seniors. The services include: conduct CS assessment, organize and deliver active ageing programs, provide befriending services (home visits) and support seniors in monitoring their vital signs.
• Where required, coordinate care and support services through internal referral or external agencies
• Support any seniors outreach events and programmes that may happen after office hours and on weekends when needed
• Carry out administrative functions such as data entry, record keeping and report submissions in a promptly and accurately
• May require to perform additional duties as requested

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are an established Online/ Instore Jewellery company seeking for a Sales & Customer Service Assistant/Executive/Manager for immediate employment to join our team. Working location at Orchard, 5.5 days.

Responsibilities:

• To close sales by ensuring great customer service and providing patient and professional recommendations.
• Plan and execute monthly events, establish collaborations and work with vendors and suppliers.
• Observe and suggest new product, trends and marketing ideas.
• Utilizes marketing tools and product promotions to drive sales.

Requirements:

• Experience in sales, customer service, jewellery industry, or luxurious products, or online brands will be added advantage
• Customer focus
• Creative, Innovation, Positive

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days

Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Scope:

• Customer support for Domestic as well as regional
• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team
• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers and send repair items and spare parts

Job Requirement:

• Min. NITEC/ Diploma in engineering/ any relevant field
• Min. 1 yr relevant experience in service engineer preferably with medical device

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

The Opportunity:

Adecco is partnering with a client in the luxury FMCG industry and they are looking for a Customer Service Executive to join their team! Reporting to the Customer Service Manager, the successful candidate will be managing all order processing and logistics coordination until fulfillment to the customers for the travel retail sector.

• Permanent role
• Work location: Pioneer (2-way company transport available at Boon Lay, Jurong East, and Outram MRT station)
• Work hours: Mon - Fri, 9am - 6pm
• Luxury FMCG industry
• Basic salary up to $4,200 / month + AWS + VB

The Job:

• Ensure orders are processed and shipped to customers on time
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders
• Ensure optimum product availability in the warehouse prior to order fulfillment
• Issue invoices & other shipping documents to customers
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary

The Talent:

• Diploma holder in Supply Chain, Logistics, or equivalent
• 2 years of customer service experience, preferably in the consumer goods industry
• Strong communication skills to liaise effectively with diverse levels of stakeholders
• Proficiency in SAP/Excel (Pivot Table and VLOOKUP) is a plus

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Job Description

· Attending to phone and walk-in customer inquiries at the Information Counter

· Assisting in the shopping mall promotional activities such as gift redemption, gift vouchers, events, membership, etc.

· Handling all other related administrative work as required

Requirements:

· Minimum GCE ‘N’ level

· Related experience preferably in the customer service industry

· Customer-oriented with excellent interpersonal and communication skills

· Computer literate

· Being able to handle Mandarin-speaking customers is an added advantage

· Able to commit to work on weekends and public holidays

· Mature personality and able to work well under pressure

5 days work week, 10.00am to 8.00pm

Customer support for Domestic as well as regional

• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team

Service administration

• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers
• To send / deliver repair item and spare parts
• To collect equipment for in house repairs
• To deliver new equipment to customers
• To attack and pursue outstanding debts
• To send faulty parts to vendors for checking and testing
• To furnish technical information and quality report to Principal

Requirement

• Min Degree/ Diploma in engineering / biomedical engineer
• Min 1-2 years’ service engineer working experience
• Experience in medical device service will have advantages.
• Able to work both independently and as an effective team player

If interested, please telegram me [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Responsibilities:

• Handle incoming/outgoing phone calls and emails to ensure customer’s payment enquiries are answered accurately and professionally within the stipulated time frame.
• Provide quality service on hospital’s payment matters including customer’s enquires and feedback to both internal and external stakeholders in a timely manner.
• Manage difficult customer calls, complaints, provide service recovery and to escalate cases where necessary.
• Provide administrative support to the payment enquiry team (e.g. collection and consolidation of data and statistics).
• Other ad-hoc duties as assigned.

Job Requirements:

• Minimum GCE ‘O level.
• 1 to 2 years’ relevant experience in a call centre environment.
• Proficient in Microsoft Office.
• Possess excellent communication and interpersonal skills with the ability to multi-task.
• React effectively and calmly in emergency situations.
• Maintain high level of confidentiality concerning customer’s data

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Responsibilities:

• Achieve individual sales and team target
• Handle all walk-in and phone enquiries from customers
• Explain product information as well as communicate the use of all products in the most professional and efficient way
• Perform direct marketing and sales activities to generate sales
• Participate in outdoor sales activities and roadshows
• Handle counter duties and cashiering

Job Requirements:

- Min. A Level / Diploma / Degree

- Must be able to work on weekends & public holidays

- Good communication skills & customer service skills

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Looking for driven individuals who are looking for a role where they can own the customer relationship end to end and provide excellent customer service to their clients. Attractive 5 day work week, Monday to Friday!

About Maid-Power

Maid-Power obtained its licence in 1984, making it one of the few remaining pioneer employment agencies in the foreign domestic worker help line in Singapore. In this line of business many have come and gone. Maid-Power is a trusted and established name since 1984. We have successfully advised and assisted thousands of employers in their quest to find live-in domestic help, with a significant proportion from repeat business. Children of many of our clients continue to use our services when they set up homes of their own.

Responsibilities

• Attend to customer enquiries and sales leads from phone, walk-ins, and queries from online website
• Assessment of suitable helpers to match with employers, and securing placement of the helpers
• Arranging interviews for helpers and employers
• Be the main point of contact for both employers and helpers and advise them as required
• Build and maintain good client relationships with both employers and helpers
• Handle all administrative work for placement of helpers, diligently following up on helper arrival and giving timely updates to employers
• Follow up with any after sales service and counselling to helpers and / or employers

Job Requirements

• Possesses CEI (Basic) or willing to take course
• Experience working in an employment agency is an advantage
• Ability to speak Bahasa Indonesian or Bahasa Melayu is an advantage
• Great interpersonal and communication skills
• Has a sense of ownership and responsibility to service the client end to end and own the client relationship
• Familiar with MOM regulations
• Computer literate
• Able to work in a team

About the Job

• 5 day work week (Monday to Friday, 10am to 6pm)
• Monthly salary + commission
• Location: Central, Orchard
• EA No. R1103648

Job Responsibilities:

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns 3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

We are looking to hire Temp/Contract-Perm Patient Service Associate to be outsourced to many hospitals/clinics – Central Area, No Experience needed!

Job Scope:

· Perform registration, billing and payment collection,

· Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously

· Maintain timely and accurate records of patients’ information

Working Hours:

· 5.5 days / week

· Office Hours/ 2 shifts/ 3 shifts avaliable (CAN CHOOSE)

Requirement:

· Min N level

· No healthcare experience needed!

Apply now by sending your resume to [email protected]

or whatsapp Avelyn at 9721 8901 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Avelyn Lee | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days
Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days

Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The Opportunity

• Focus: Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule
• Comfortable to work night shift

The Talent

• Preferably min 1 year experience in Call/Contact Centre environment
• Minimum O Levels graduate
• Comfortable with rotational shifts (including weekends and PHs).

The Job

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Customer Service Officer
• We regret to inform that only shortlisted candidates will be contacted

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• Min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Attn: Executive, Patient Service (East, Healthcare/ Up to $3500) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

• Respond promptly to customer inquiries professionally.
• Offer precise details about products and services.
• Resolve issues with empathy and problem-solving.
• Record customer interactions accurately in database.
• Follow company policies with a positive attitude.

Requirements:

• Minimum 1 year of relevant call centre/customer service working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Interested candidates please send your updated resume to:

[email protected]

Subject: Business Office Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Duration: 1 year
Location: Dhoby Ghaut @ Plaza Singapura
Salary: Up to $2.4k

• Single shift from 10.30am to 9.30pm
• Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
• Commit to work 6 public holidays

There will be 1 day weekend off (either Sat or Sun) per month according to roster

Job Description:

Contract Customer Relations Officer (Sales focus)

• Achieve individual sales and team target
• Handle all walk-in and phone enquiries from customers
• Explain product information as well as communicate the use of all products in the most professional and efficient way
• Perform direct marketing and sales activities to generate sales
• participate in outdoor sales activities and roadshows
• Handle counter duties and cashiering
• Other ad-hoc duties or reassignment if required.

Contract Customer Relations Officer (Sales support/Operations focus)

• Handle all operational matters and work closely with sales team to ensure fulfilment of sales
• Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc

Requirements:

- Diploma/nitec in any field
- Able to commit for one year while working on weekends and public holidays
- Good communication skills, good personality and customer service skills, result-oriented, highly motivated

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599