Responsibilities & Requirements:

• Liaise with customers on their enquiries over the phone.
• Co-ordinate with service technicians on service calls.
• PC literate.
• No experience required.
• Candidates with customer service background will be an added advantage.
• Full course on job training will be provided.

Ambulance Medical Service (AMS) is a Private Ambulance Operator established in

2001 with a strong track record of practical experience in the provision of pre-hospital

patient care services AMS operates over 60 full-time ambulances providing

emergency and non-emergency transportation for patients within Singapore and

West Malaysia. We are a principal provider of ground and air-to-ground/tarmac

ambulance transportation in Singapore and West Malaysia.

We are seeking highly-skilled, experienced paramedics and invite applicants to join

our team of first responders. In this position, you will provide pre-hospital emergency

care and life support to patients during ambulance transport to a hospital or

emergency room.

• Operate ambulance equipment, respond to official phone transmissions, and maintain verbal contact with Hospital Communication Centers regarding patient condition, crew identities, and location.
• Lead and coordinate the 2-men or 3-men team responding to an emergency. Provide safe and quality advanced and basic emergency medical care and transportation under the guidelines of protocols and standards of care.
• Make reasoned decisions regarding initiating, modifying, or ceasing treatment or procedures and ensure accurate documentation of decisions.
• Must be able to communicate both verbally and in written documentation.
• Demonstrate a high level of professionalism, responsibility, and accountability
• Ability to communicate verbally in English and one other local language, good interpersonal skills and excellent customer service skills, ability to develop and adapt to change and problem-solving
• Ability to work under pressure with minimum supervision and maintain the confidentiality of the information and able to develop effective professional working relationships with colleagues, Nursing home & hospital staff, and patients
• Physically fit and able to lift 80kg, comfortable working in a high-demand fast-paced environment
• Willing to work beyond working hours with commensurate benefits
• Must possess min. Class 3 driving license
• Defensive Driving certificate, Standard First Aid Certificate, and BCLS a plus
• Must be able to read GPS and familiarise with the Singapore roads

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- 1-2 years in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in a fast-paced environment

- Proficient with Microsoft Office Suite or related software

looking for an General Manager, who will be in charge of overseeing work duty of all the Operations team members, with the overall objective of achieving top-rated performance.

Leading a team in day-to-day transportation operations duties, ranging from scheduling and route planning to driver and sub-contractor management.

Well-versed in all requisite functions of bus operations, including day-to-day scheduling and trip listings, as well as coordinating of all routes plied under Westpoint's netwok, management of all vehicular safety matters, customer service management (including reports and response management), and management of all company and third-party subcontractor drivers

Able to plan for workload distribution, headcount, and career progression for team members & Optimising company processes

Improving company's service and safety standards

Furthering customers relationship with the company.

• Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy
• Supervise members of the administrative staff, equally dividing responsibilities to improve performance
• Manage agendas, travel plans and appointments for upper management
• Manage emails, letters, packages, phone calls and other forms of correspondence
• Support bookkeeping and budgeting procedures for the company
• Create and update databases and records for financial information, personnel and other data

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- No experience in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in fast fast-paced environment

- Proficient with Microsoft Office Suite or related software

• Taking order
• Serving food & beverage to guest
• Ensure cleanliness of restaurant
• Any other ad-hoc duties as assigned

Requirements:

• Location: Suntec
• Working hours: 5 days work week, split shift
• Comfortable to work on weekends & PH
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

We’re looking for a Global Workforce Management Lead to help our teams deliver an experience that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero.

Here’s how you’ll be contributing to the WFM team:

• Help our teams deliver a Customer Onboarding experience that helps our customers, scales globally with our growth and helps us drop our costs towards zero
• Partner with our Area leads of Customer Support, analyst team, and other operational teams to build a globally scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialisation and cost modelling
• Move metrics including, SLA, case processed time, average handling time, volume, occupancy, QC, and % automated
• Lead, grow, and develop your team of Workforce Planners and Analysts to ultimately create a full-stack WFM function
• Be a part of our Customer Support leadership team, creating a strong operational culture, developing world class WFM team and leading hiring

This role will give you an opportunity to:

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Build and lead our global WFM team - you have the opportunity to strengthen, grow and coach the team across our locations
• Be a global WFM leader - as a part of our Customer Support leadership team you’ll be helping us evolve how we run CS operations, how we develop our people and how we scale globally

A bit about you:

• You’re ideally a Singaporean Citizen or Singapore Permanent Resident
• Your verbal and written English skills are excellent
• You’re experienced. You have at least 5-years of experience as a people lead and at least 3-years of experience working in a Workforce Management team.
• You have a strong understanding of the WFM life cycle including forecasting, capacity planning, scheduling and real time management.
• You’re passionate about leading people, building teams, and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do!
• You’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones.
• You’re strategic. You think strategically and translate strategy into operational plans and business results.
• You’re tactical and data driven. You analyse and identify trends and blockers and take appropriate action. You have exceptional analytical skills and you’re comfortable working with large amounts of data. You’re good at presenting findings and have experience in establishing and tracking metrics.
• You’ve worked with BI tools before like Looker etc. and your Excel/Spreadsheets skills are advanced! SQL and Python skills are a plus.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation
• You place customers first. You make no compromise on this.
• You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand operations. You have experience of working with operational teams (ideally Customer Support or any other Operations team in a financial/ tech company), and how to work with people and processes as well as products

What do we offer:

• Company Restricted Stock Units
• Numerous great benefits in our Singapore office
• We offer relocation support for this role

If you're interested in the position, please apply by submitting your CV and Cover Letter.

In your cover letter, please concisely:
1. Elaborate more on your relevant WFM experience, especially with a focus on Real Time Management.

2. Describe your team management and development experience, and leadership style

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

The Construction Customer Service Assistant plays a vital role in providing administrative support to the customer service and project management teams in the construction industry. This role involves assisting in client communications, documentation, and maintaining organized records to facilitate efficient project operations and ensure client satisfaction.

Key Responsibilities:

1. Client Communication: Assist in handling customer inquiries, requests, and concerns via phone, email, or in person, providing friendly and helpful responses.

2 .Documentation:Maintain and organize project-related documents, including contracts, change orders, permits, and project plans.

3. Scheduling:Coordinate appointments, meetings, and site visits between clients and construction teams, ensuring efficient use of resources and timely project updates.

4. Record Keeping: Create and maintain accurate records of client interactions, project progress, and communications using appropriate software or tools.

5. Project Support: Assist project managers and field teams in preparing project documentation, such as reports, progress updates, and safety compliance records.

6. Billing Assistance:Collaborate with the finance department to address client billing inquiries, review invoices, and help resolve any billing discrepancies.

7. Materials and Supplies:Track and coordinate the procurement and delivery of construction materials and supplies as needed.

8. Safety Compliance: Assist in monitoring safety compliance on construction sites and help address safety concerns raised by clients or teams.

9. Client Feedback: Collect and document client feedback, suggestions, and concerns, and communicate these to project managers and construction teams for continuous improvement.

10. Administrative Support: Provide general administrative support to the customer service and project management teams, including filing, data entry, and maintaining office supplies.

Bank Customer Engagement Officer (Telesales) x 2

(1 Year Renewable/Convertible Contracts)

Salary: Up to $2,500 basic salary (based on experience) + High Commission

Working Location: North, Accessible from Novena MRT

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job Description

• To handle customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products through Inbound Calls and Outbound Calls.
• To follow up on income documents and any other relevant documents required for application submission.

Job Requirements

• Minimum N Level
• Highly Sales Driven to achieve targets
• Sales experience Required
• Former / Current Insurance / Property Agents highly preferred

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

We’re looking for a Customer Support Associate to join our team in Kuala Lumpur, Malaysia. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 4am), evening (from 10pm) or weekend shift
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

About you:

• Hold a Singaporean Citizenship or Permanent Residency (please note we cannot support Visas for this role)
• Are willing to work from the office (please note that during your probation period (3 months), you’ll need to work in our Singapore office for 5 days a week).
• Have excellent verbal and written English. Additional language skills (Mandarin, Cantonese, Hindi, Thai, Malay and Vietnamese) are always a plus!
• Are flexible. While you’ll be able to plan your own schedule, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• Have a razor sharp attention to detail. Can multitask and take responsibility in challenging, high pressure situations.
• You hustle. And hard.
• You’ll ideally have worked in customer support before, but don’t worry if you haven’t. We’re willing to work with the right person as long as they’re passionate and always striving to give a great customer experience.

How we work:

We work differently and we’re proud of it. As part of our support team, you’ll play a key role in helping our customers have a great experience with Wise.

You’ll also be the link between our customers and teams, helping our product teams identify areas for improvement.

There’s no script and no hand holding and we trust each other to get stuff done.

At Wise you’ll have the opportunity to have real impact, grow your skill set and work across our entire business.

This is not your average customer support job.

Interested? Check out this vlog to find out more about life in our Customer Support team.

Please send in your application with your resume and cover letter.

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer

Operate chartered bus services as per assigned schedules and location work closely with opreations coordinator in planning updatees and feedbackof schedules ensure timely arrival in picking up passengers maintain cleanliness and safety conditiond of bus maintain job professionalism and mannerism when interacting with passengers respond promptlywhen interactingwith passengers respondpromptly when receive calls from customer receive from customer or from internal staff requirement; Qualified Class 3 & 4 driving Licence and bus Driver 's Vocational Licence (BDVL) Familiar with Singapore route Consistent Clean driving Record.

Attractive Salary and Benefits-Allowance & Performance Incentives Retention & year End Bonus, annual Leave, Medical Leave Medical &Insurance Benefits.

As a Service Coordinator Intern, you will play a pivotal role in supporting our operational processes and ensuring the smooth functioning of various projects. This internship offers a unique opportunity to gain hands-on experience in operations management, project coordination, and cross-functional collaboration within a fast-paced startup environment.

Duties & Responsibilities:

• Assist in coordinating work programs, service and project activities.
• Collaborate with team members to ensure timely execution of tasks and deliverables.
• Maintaining of Safety and Health documentation and records of safety-related incidents
• Assist in the development and implementation of operational procedures and workflows.
• Provide general administrative support to the operations team.

Requirements:

• Minimum A level / Diploma / Deg in any studies
• Only Singaporeans
• Good interpersonal and communication skills
• Positive work attitude, self-driven, team player with ability to work independently
• Able to commence work immediately or within short notice will be an added advantage

Duration: 3-6 months (with potential for extension)

Job Overview:

We are seeking energetic and customer-oriented individuals to join our restaurant as Food Service Crew members. The successful candidates will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining high standards of cleanliness and efficiency. This position requires flexibility to work on weekends and public holidays, as well as excellent teamwork and communication skills.

Key Responsibilities:

1. Customer Service:Greet customers warmly as they enter the restaurant, engaging with them in a friendly and courteous manner.
   Assist customers with menu selections, provide recommendations, and answer questions about ingredients and preparation methods.
   Take food and beverage orders accurately and efficiently, ensuring special requests and dietary restrictions are noted and communicated to the kitchen staff.
   
2. Food Preparation and Assembly:Prepare and assemble food items according to established recipes and presentation standards, following food safety and sanitation guidelines at all times.
   Ensure all food items are served promptly and at the correct temperature, maintaining quality and freshness throughout service.
   
3. Table and Dining Area Maintenance:Set up and clear tables promptly, ensuring they are clean, properly set, and stocked with necessary utensils, condiments, and napkins.
   Monitor dining areas for cleanliness and appearance, promptly addressing spills, messes, or other issues to maintain a pleasant environment for guests.
   
4. Cash Handling and Payment Processing:Process customer payments accurately and efficiently, using POS systems or cash registers to ring up orders, handle cash transactions, and provide change as needed.
   Reconcile cash drawers at the end of each shift, ensuring all transactions are accounted for and discrepancies are reported to management.
   
5. Teamwork and Collaboration:Work collaboratively with other team members, including kitchen staff, servers, and managers, to ensure smooth and efficient operations during peak service times.
   Communicate effectively with colleagues to coordinate food preparation, delivery, and service, minimizing wait times and maximizing customer satisfaction.
   
6. Cleaning and Sanitization:Maintain cleanliness and sanitation standards throughout the restaurant, including dining areas, restrooms, and kitchen areas.
   Regularly clean and sanitize surfaces, equipment, and utensils according to established protocols, ensuring compliance with health and safety regulations.
   

Requirements:

• Previous experience in a similar role in the food service industry is preferred but not required.
• Flexibility to work on weekends, public holidays, and evenings as needed, with the ability to adapt to changing schedules and demands.
• Strong customer service skills, with a friendly and outgoing personality and a passion for hospitality.
• Excellent communication skills, with the ability to interact confidently and professionally with guests and colleagues.
• Ability to work efficiently in a fast-paced environment, multitasking and prioritizing tasks to ensure timely and accurate service.
• Basic math skills for processing payments and handling cash transactions.
• Knowledge of food safety and sanitation principles, with a commitment to upholding cleanliness and hygiene standards.
• Physical stamina and dexterity to stand for extended periods, lift and carry trays, and perform repetitive tasks.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA Licence ID : 18C9520

EA Registration ID: R1765753

• Perform servicing/ inspection of company products
• Assist the Service Manager to provide on-site service & technical support to customer
• Assist in troubleshooting, installing, testing and maintenance of company products
• Preparation of service report
• Any other aad-hoc duties as assigned

Requirements:

• Nitec in Engineering or related
• 1 year experience in Electronics/ Mechanical/ Manufacturing industry
• Location: Macpherson
• Working hours: Mon - Fri, 8am - 5pm
• Salary: Up to $2800
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun
EA Reg ID: R21100918
EA Licence No.:19C9603

Customer Care Officer (1 Year Contract)

Work Office Location : Yio Chu Kang

Working Hours: Mon – Fri, 830am – 6pm, Alternate Sat, half day

Responsibilities

• Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided
  

Interested candidates, kindly email your updated resume to [email protected] or contact me via whatsapp at +65 8832 5996. Thank you.

EA Personnel: Irene Lim Choo Eng

EA Personnel No: R1110784
EA License No: 05C3451

Customer Service Officer (Logistics)

Working Location: Ubi

Working Hours: Office Hours

Job Description

• Preparation of shipping documents for land/sea import/export
• Collaborate across teams including sales, logistics and planning for customer service strategies
• Oversee the order management process, including order entry, processing and shipment
• Handle high volume of transactions and coordination
• Resolve customer / sales complaints and issues
• Identify solutions and implement corrective actions for raised complaints and issues

Job Requirements

• At least a Diploma in any discipline with 1 year of relevant experience.
• Logistics knowledge and understanding of import/export preferred.
• Proficient in Microsoft Office tools

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Bank Customer Engagement Officer (Telesales)

1 Year Renewable Contract

Salary: Up to $2,500 basic salary (based on experience) + Commission

Working Location: Novena

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job Description

• To handle customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products through Inbound Calls and Outbound Calls.
• To achieve Daily / Weekly / Monthly Sales Target
• To follow up on income documents and any other relevant documents required for application submission.

Job Requirements

• GCE 'N' Level & above
• Able to perform multiple tasks in a fast-paced environment
• Highly motivated to have a career in Banking Sales

Interested candidates, please email your updated resume to Irene Lim at: [email protected] to apply or contact via Whatsapp : 8832 5996

EA Personnel: Irene Lim Choo Eng

EA Personnel No: R1110784

EA License No: 05C3451

• MNC
• Up to S$3,200
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$3,200 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

The Role of Customer Service Officer in Alaska Pte Ltd primarily involves providing customer service and after sales support to customer and dealers for technicians servicing and installations support.

• Liaise with customers who have purchased ceiling fans online, providing excellent after-sales support.
• Coordinate and arrange delivery and installation services for customers, ensuring a seamless experience.
• Collect and collate necessary information regarding the customer's location for efficient installation.
• Proactively contact customers requiring servicing appointments, assist in scheduling, and coordinate with technicians.
• Perform accurate data entry tasks to maintain organized customer records and service history.
• Generate and issue quotations and invoices promptly, ensuring clarity and accuracy in all financial transactions.

Any other administrative tasks that directly or indirectly contribute to the sales team morale and performance

Requirements:

1. Excellent communication skills for effective interaction with customers.
2. Strong organizational abilities to manage installation schedules and service appointments efficiently.
3. Detail-oriented approach for accurate data entry and documentation.
4. Customer-centric mindset with a commitment to delivering exceptional service.
5. Ability to work collaboratively with installation teams and technicians.
6. Proficient in using relevant software for quotation and invoicing purposes