We are looking for a compassionate and organized individual to join our team as a Funeral Home Administrative Staff member. The successful candidate will be responsible for providing administrative support to ensure the efficient operation of the funeral home, handling sensitive information with discretion, and assisting families during their time of need.

Key Responsibilities:

Greet and assist families and visitors with empathy and professionalism.

Answer phone calls, respond to inquiries, and direct calls appropriately.

Schedule appointments and coordinate funeral services.

Prepare and process necessary documentation, including death certificates and permits.

Maintain accurate records and manage databases.

Assist with the preparation of funeral service programs and memorial items.

Handle financial transactions and billing processes.

Support funeral directors and other staff with administrative tasks as needed.

We are seeking a dedicated and compassionate Crematory Operator to join our team at EN Undertakers & Casket Service Pte Ltd. The successful candidate will be responsible for operating and maintaining crematory equipment, ensuring compliance with legal and safety standards, and providing respectful service to bereaved families.

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, or equivalent education in any field.
• 2+ years of relevant work experience in customer service operations or order processing/fulfillment handling Korea customers / market.
• Excellent interpersonal communication skills, both in English and Korean (written and verbal).
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.
• Korean Language expertise is a MUST.

1.Perform the maintenance service in a proper and correct manner as stated on the checklist

2.Attend emergency breakdown service as instructed by the team leader

3.Assist to the Engineer to carry out testing & commissioning for A/A work

4.Assist on equipment repairs work

5.Perform the standby duty

6.Assist to the Engineer to carry out joint testing with Project Department,if required,upon

Job Requirements:

1.ITE / Diploma / Degree in Mechanical or Electrical or Electronics Engineering

2.Candidates without experience will be considered

3.Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Building Automation System

· PLC System

· Security / Access Control / CCTV System

4.Able to work overtime when is necessary

5.Responsible and positive attitudes

Looking for candidates who can work on Saturdays/Sundays and/or weekday mornings on a long-term basis.

We are a Medical Clinic in Yishun where you need to take a shuttle bus from Yishun Interchange. Patients’ satisfaction is of upmost importance to us hence we hope to find like-minded people to join us :)

Do apply for this position if you have what we are looking for!

• Register patients for consultation

• Prepare and dispense medications

• Collect payment, advise on various modes of payment

• Handle phone/walk-in queries

• Arrange appointments for patients

• Top up/pack/order medications and supplies

• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)

• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)

• Maintain general cleanliness of the clinic

• Maintain filing system

• Any other duties assigned by the Clinic Manger and/or the Doctor

Requirements:

• Able to work shifts (including weekday nights, Saturday/Sunday mornings) and to cover colleagues’ absence at short notice

• Min GCE “O”/ “A” levels or diploma holders

• No experience needed as training will be provided

• Good in using computer and Internet

• Good interpersonal and customer service skills

• Humble, hardworking and responsible

Job purpose

As a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You'll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers.

Duties and responsibilities

• Process customer orders accurately and efficiently using our designated systems or software.
• Respond promptly to customer inquiries via phone, email, or chat, addressing any concerns or questions related to orders, delivery, or products.
• Collaborate closely with the sales and logistics teams to ensure timely order fulfillment and resolve any discrepancies or issues that may arise.
• Maintain accurate records of customer interactions and transactions, ensuring proper documentation of orders, modifications, and cancellations.
• Assist in the resolution of customer complaints or escalations, striving to achieve positive outcomes and customer satisfaction.
• Continuously improve customer service procedures and processes to enhance efficiency and service quality.
• Provide insights and feedback to management based on customer interactions to improve products or services.

Qualifications

• Minimum GCE ‘N’ or ‘O’ Levels or its equivalent
• Excellent communication skills (verbal and written) with a customer-centric approach.
• Ability to multitask and work effectively in a fast-paced environment while maintaining attention to detail.
• Problem-solving skills and the ability to handle challenging situations professionally.
• A proactive attitude with a commitment to delivering exceptional customer service.
• Proven experience in a customer service role, preferably in the food service or hospitality industry.
• Strong proficiency in order processing software or systems; familiarity with SAP S4 is a plus.

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Lead, manage and motivate a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Assist in leading, managing and motivating a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

1. Perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site

2. Troubleshoot and repair works on the equipment or system that has broken down

3. Carry out A&A works

4. Provide technical and engineering supports

5. To co-ordinate with relevant parties to ensure the works are carried out smoothly and in proper manners

6. Other ad-hoc duties as assigned

• Registration and collection of payment from patients
• Attend to patient queries
• Ensure the clinic is ready for operations before opening
• Dispensing of medicine
• Ensure the patient receives the right medicine
• Cleaning & general maintenance of the packaging machine
• Maintain cleanliness and tidiness of the clinic
• Ensure a ready supply of Chinese medicine and medical supplies for use.
• Assist in monthly stock-take.
• Submit an end-day report together with cash collections to Finance
• Any other tasks as assigned

Skills and Qualifications

• Excellent written and verbal communication skills
• This job requires people who will be able to converse fluently in english and tamil for the convenient of the migrant workers who are working as the blue collar staffs during carry out duty.
• Min. Degree of Engineering (Information and Communication Engineering)/(Mechanical Engineering), Degree of Arts (Language and Literature) or Degree of Commerce.
• Good working knowledge of the consumer goods industry
• Creative thinking skills
• Excellent problem-solving skills
• Good time management skills
• Experience working with electronic data

Roles and Responsibilities

• Implement specific customer requirements, such as internal reporting or customized transportation metrics.
• Maintain metrics and analyze data to assess performance and implement improvements
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Train delivery personnel in roles or responsibilities regarding logistics strategies.
• Ensure adherence to laws compliance and safety guidelines

FIELD SERVICE ENGINEER

ROLES AND RESPONSIBILITIES

· In-house automation Assembly as per drawing

· Able to read drawings and schematic diagram

· Perform Assembly work on electrical & mechanical parts on machine

· Ensure safety and housekeeping standard are maintained

· Maintain production general spare parts inventory accuracy.

· Ensure all work done meets quality

· Provide constructive feedback to design team that are related to design error during assembly

· To go to customer site to conduct troubleshooting & resolution of machine problems

· Able to standby or work on weekends upon request by superior

· Flexible and nimble to shift and do multitasking

REQUIREMENTS

· Candidate must possess at least Professional Certificate, Diploma / Advanced / Higher / Graduate Diploma in Engineering (Mechanical), Engineering (Mechatronic /Electromechanical) or equivalent

· At least 2 Year(s) of working experience in the related field is preferred for this position. Non experienced candidates whom are keen are welcome to apply as well.

· Preferably Non-Executive specialized in Engineering - Mechanical / Automotive or equivalent

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

Job Descriptions

1. Collect and deliver linen between factory and customer

2. Loading and unloading trolley

Job Requirement

1. Obtain Class 4 driving license

2. Physically fit to work as driver

3. With Class 4 driving experience will be advantage

4. 6 days work week

Interested, please contact 65788067 /8075 /8079 for enquiry

or walk in interview at 39A Senoko Way Singapore 758055.

Lead, manage and motivate a team of Laundry Operators to achieve daily production targets in output, quality, delivery and cycle time.

Overall resource planning and allocation for Operation departments.

Plan, organize and control for daily Operations and execute work effectively.

Responsible for continuous improvement programmes to improve on quality, productivity and delivery.

Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.

Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.

Recommend and verify the implementation of product non-conformity solution.

Ensuring Workplace Safety and Health (WSH) regulations are met.

Handle customer feedbacks and enquiries.

Responsible for corrective and preventive action.

Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.

Monitor and appraise the individual worker’s performance.

Perform any other duties as required and directed by the Operation Manager.

1-2 years experience in customer service

Understand how to process purchase orders, sales orders, sales quotations

Logistic knowledge (Shipping, air freight)

Microsoft Office Skills

Good to have knowledge in Business Central (Microsoft) ERP

Knowledge in semiconductor industry

Able to speak with both customer and vendors

Open to learn and cheerful disposition

Skills and Qualifications

• Excellent written and verbal communication skills
• This job requires people who will be able to converse fluently in english and tamil for the convenient of the migrant workers who are working as the blue collar staffs during carry out duty.
• Min. Degree of Engineering (Information and Communication Engineering)/(Mechanical Engineering) , Degree of Arts (Language and Literature) or Degree of Commerce.
• Good working knowledge of the consumer goods industry
• Creative thinking skills
• Excellent problem-solving skills
• Good time management skills
• Experience working with electronic data

Roles and Responsibilities

• Implement specific customer requirements, such as internal reporting or customized transportation metrics.
• Maintain metrics and analyze data to assess performance and implement improvements
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Train delivery personnel in roles or responsibilities regarding logistics strategies.
• Ensure adherence to laws compliance and safety guidelines

Job Description:

1. Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.
2. Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM) should have a strong understanding of the product and its practical application.
3. Customer Empowerment: Provide in-depth training that combines product functionality with operational solutions. Collaborate with customers to develop best practices.
4. Customer Maintenance: Establish a customer health model, take measures for at-risk customers, proactively follow up with customers to reduce churn rate, analyze and uncover reasons for customer churn, and manage churn situations.
5. Customer Lifecycle Management: Manage the customer lifecycle, enhance customer engagement and health, improve product satisfaction, and promote customer repurchase and renewal.
6. From the establishment of business opportunities, understand customer needs, follow up on requirements and progress, and collaborate with pre-sales, delivery, sales, and product teams to facilitate customer trials.
7. Upselling: Identify new business scenarios and pain points for customers during product usage to create cross-selling opportunities and drive additional purchases of other company products.
8. Customer Renewal: Analyze customer profiles and lifecycle information to determine factors influencing renewal. Develop communication plans in advance and achieve customer renewal rate targets.

Job Requirements:

1. Education and Experience: A bachelor's degree or higher is required. Experience in retail management software and the B2B industry is preferred.
2. Personal Qualities: Excellent communication, presentation, planning, and implementation skills are essential. Strong customer relationship management abilities, an empathetic mindset, and the ability to think from a customer empowerment perspective, creating resonance and collaboration with customers.
3. Cultural Alignment: A customer-first approach, with the goal of customer success in projects. Value-oriented output, direct and straightforward communication, and fast and efficient execution are expected.

We are expanding our sales team!

Responsibilities

• Sales and development in Food service / General Retail Outlets (such as minimarts etc)
• Identify and source for new customer accounts and business opportunities
• Follow up on potential customers
• Conduct regular customer visits to understand customers’ needs and to improve customer retention and relationship
• Work with Brand & Marketing Team to coordinate promotions, sales launch, product merchandising
• Coordinate with operations teams to ensure timely delivery
• Set and achieve monthly / yearly sales targets (individual and team)
• Generate and analyze sales reports
• Manage & monitor customers' payment
• Other ad-hoc jobs as assigned

Requirements

• Minimum 2 years’ sales experience
• Must have good connections with Food service / General Retail Outlets
• Aggressive & sales-driven
• Basic PC knowledge & Microsoft Office
• Individuals with own vehicle will be advantageous
• Singaporeans preferred
• 5.5 work days

Salary package includes:

• Basic Salary
• Commission / Incentives*
• Mobile & Transport Claims*
• Terms and conditions apply

We are hiring for spa therapist with experience of at least 1 year. Must be friendly, good working attitude and responsible, with good customer service is a must. Possess good problem solving skills. Training will be provided for those without experience.

Kindly contact Ms Crystal Wang at 92998757 for further details.

SALES ADMINISTRATION & CUSTOMER SERVICE EXECUTIVE

THE ROLE:

Sales Administration & Customer Service Executive encompasses a variety of tasks aimed at ensuring efficient online & offline order fulfilment, delivery operation and post-delivery customer service. You will play a critical role in processing orders and ensuring timely delivery to customers. Your responsibilities will span both logistic and customer service for order processing, requiring a combination of organizational, logistical, and effective communication skills.

KEY RESPONSIBILITIES:

• Manage day-to-day order fulfilment, including but not limited to inventory management and logistic arrangements.
• Manage & coordinate delivery operation, facilitate order picking, pre-delivery QC, liaise with customers on delivery appointments.
• Manage daily delivery scheduling and assignments to company’s logistic fleet.
• Respond to customer queries and provide relevant post-delivery customer support.
• Process corporate sales order, posting of sales & inventory related adjustment entries.
• Coordinate warehouse and retail stock replenishment.
• Coordinate showroom display supply, keeping track furniture on loan.
• Work closely and supporting retail and sales team on all sales related matter.
• Identify areas of improvement and implement process changes and work practices in partnership with technology team.
• Work independently with minimal supervision and complete tasks assigned within timeline.
• Handle all related filing.

Others

• Cover tasks of other Sales Admin colleagues in their absence
• Adhoc duties assigned by Manager

REQUIREMENTS:

• O’ Level or Diploma equivalent or above.
• Minimum of 3 years’ experience in sales administration role.
• Positive attitude organised and meticulous.
• Demonstrate independence to complete tasks within given timeline.
• A good team player
• Good communication skill

A. Information & Referral

i. Conduct intake assessments.

ii. Provide appropriate information and refer clients to relevant agencies for further intervention.

B. Casework and Counselling

i. Manage assigned cases and case referrals.

ii. Conduct assessment, planning and intervention for cases.

iii. Develop and review appropriate intervention strategies.

iv. Participate in and/or conduct case conferences.

v. Document and evaluate case outcomes.

vi. Complete case recordings and update client information and documentation in the case management system.

vii. Provide supervision, guidance and advice to support staff, volunteers and student interns.

C. Group Work and Community Work

a. Programme Planning & Implementation

i. Plan, develop and implement relevant programmes to respond to the needs of clients.

ii. Advocate for appropriate resource allocation in the community.

iii. Network and collaborate with other community stakeholders.

b. Programme Evaluation

i. Evaluate and document programme outcomes.

ii. Identify trends, gaps or changes needed in provision of Centre’s services in the community.

D. Undertake any other responsibilities and duties assigned.

1. Front desk and telephone reception

• Answer telephone calls and direct to colleagues as appropriate
• Attend to enquiries from public (walk-in or telephone call)
• Receive clients and visitors

2. Finance administrative support

• Preparation of payment vouchers and claims
• Preparation of reports as required
• Banking and managing petty cash float duties

3. General Administrative support

• Mails – handles postage, collection of mails and distribution
• Manage stationery (track inventory, issues and top ups)
• Monitor pantry supplies and top ups
• Assist in administrative support, co-ordination, reporting and updates
• Sorting, scanning and filing of documents
• Maintain and keep proper records of documents
• Application of training grants, subsidies, GIRO application and other vendor’s application
• Any other ad hoc related duties as assigned

Requirements

• Proficient with computer especially in Microsoft Word and Excel preferred
• Meticulous, good initiative and able to work independently
• Team player with good interpersonal skills
• Able to work under pressure and multi-task
• Well organised, team work with good work attitude

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.