Leading a team of resources to deliver successful IT projects and demands on time within budget to support business.
Strong ownership skills to deliver the projects, process ownership, obtaining agreement and effectively communicating policies across the organization.
As a SPOC to represent Technology Infrastructure to coordinate and manage project status update to the stakeholders and mitigate risk of project delay.
This is an opportunity for someone who is passionate on Project delivery with new technology adoption and deliver reliable infra services to end user, Operation teams.
Pose an infra technology background and able to script & code to modernize the infra build tech stack.

Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects

Technically able to understand the requirement and work within the Squad team on the related infrastructure layer design like Operating System, Wintel, Vmware, Middleware, Network and Cloud Migration.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred

Job Responsibilities:

• Understand customer pain points and requirements, explore and expand business opportunities, and design and provide service solutions that meet customer requirements.
• Participate in project strategy development, bidding, and negotiation, develop and implement the fulfilment & delivery strategies, mitigate fulfilment risks, and ensure the project deliverability.
• Responsible for customer fulfilment satisfaction and responsible for feasible project delivery and contract fulfilment.
• Make and execute the Key-account customer service strategy. Develop targeted customer service strategies based on local business situations and customer requirements to ensure that the service strategies for Key-account customer can reach consensus within and around the team and build an ecosystem that matches industry service strategies.
• Align with customers' strategies and organizations, and build high-performance service teams
• Integrate mainstream quality ecosystem resources (such as certified ervice provider / sub-contractor)

Job Requirements:

• Bachelor's degree either in computer science, business administration, engineering or a related discipline with an information technology focus;
• Self-initiative to take the responsibility of task and learn new products/technologies
• The candidate shall be adaptable and flexible to tasks or job scope being assigned.
• Internal training on product knowledge and on-the-job training will be provided.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Responsibilities:

• Greet and interact with customers.
• Provide high quality of customer service to customers meeting the required service standards.
• Prepare coffee-based beverages, teas and food according to PV’s unique recipes and procedures.
• Serve foods and beverages to customers.
• Have full knowledge of the menu to recommend specific items to customers.
• Follow SOP on food & beverage preparation and order system.
• Performing cashiering duties.
• Ensure that work stations are set up before the shift commences.
• Maintain cleanliness and housekeeping of work areas.
• Ensure sufficient stocks for daily operations.
• Minimise wastage and spoilage of food ingredients.
• Any other duties that may be assigned.

Requirements:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.
• Have good work ethics, initiative and willingness to learn.
• Warm and cheerful personality.
• Able to communicate well with customers.
• Fluent in English, any other language is a plus.
• Able to work independently and in a team.
• Willing to work shifts, weekends and public holidays.
• 5 or 6 days alternating work week.
• 8 or 10 hours shift based on roster. Earliest shift starts at 7am and last shift finishes at 7.30pm.
• Working locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard and East Coast.

Our client is from global travel retail industry. They are looking for a Customer Experience Executive to assist their Service Excellence team for the next phrase of their business. They are located in East – easily accessible. The Customer Experience Executive is responsible for:

Duties

• Provide exceptional customer service through email and feedback portals, resolving issues promptly and professionally.
• Understand our products and services to offer personalized recommendations and solutions.
• Use active listening to meet customer needs and preferences, collaborating with colleagues to achieve satisfaction targets.
• Analyze customer feedback to enhance the customer experience and maintain service recovery protocols.
• Manage and support the customer journey across all touchpoints, including on-site, online, social media, and delivery.

Requirements

• Diploma or Degree in relevant business related discipline
• Proven track records in relevant role and responsibilities
• At least 2 years’ experience in similar role

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

A well-known establishment is looking for dedicated members to expand the business.

Potential Career Progression
Allowances and Bonuses
Straight Shift

Job Description

Process Customers’ order and cashiering duties

Handle cashiering duties, customers’ complaints, and operational issues

Other work scope as required by business needs.

Prepare Food and Beverages according to orders

Requirements:

Able to work rotating shifts is preferred

Having a basic food hygiene certificate is an added advantage or hygiene training will be provided

**Experienced Candidate will be considered for higher salaries and positions

Interested applicants kindly apply through this job portal and I will contact you shortly.
Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Location: Beach Road

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits Summary:

• Beverage Service Crew (Well Known Bubble Tea)
• Permanent role
• Basic up to $ 1,900 + $ 280 Fixed allowance + Transportation & OT
• 6 days work week (Retail Hours)
• Location: Island wide (Multiple outlet available)

Responsibilities:

• Perform daily operational tasks, including cashiering, kitchen duties, and tea preparation.
• Participate in shop closing procedures (for night shift staff).
• Attend to walk-in customers promptly and efficiently.
• Maintain cleanliness and orderliness in work areas.
• Assist with stock taking and recording.
• Answer incoming calls and manage delivery orders.

Job Requirement :

• No experience required as on-the-job training will be provided.
• Cooperative and helpful with other team members.
• Excellent and positive service attitude.
• Able to work shifts, weekends, eve of public holidays, and public holidays, 6 days per week on rotating shifts.
• Independent and able to multi-task.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

Working hours:

• 7am to 2.45pm (AM shift)
• 2pm to 930pm (PM Shift)
• 9pm to 7.15am (Night) - minimal

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No related experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• A university degree or a diploma from a specialized school
• 7 -10 years relevant experience in Sap Service Management implementation preferably with ECC 6.0
• Hands-on experience in full implementation projects primarily as SM designer with second-ary skills of Sales & Distribution and Material Management modules or plant Maintenance Module.
• We are looking for all round experts that have experience from requirements gathering to setting up the entire flow of service order Management, delivery and invoice and integra-tions with other modules such as SD, MM and FI/FICO
• Strong communication skills both verbal and in writing are important as the work requires integration with colleagues, users and business partners globally while documentation is utmost important to ensure that we have the requirements clearly aligned with the business stakeholders.
• Able to lead and drive delivery of an IT solution or GAPs to capture business requirements from various stakeholders
• Some hands-on experience on related SAP ECC HR module will be an advantage
• Able to work in a fast- paced environment, multi tasks on various allocations and handle stressful situations.
• Hands on experience in S4 HANA CRM or SM will be an advantage

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Minimum GCE “N” Levels

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Benefits Summary

• Government Healthcare Sector
• Basic Up $2050 + AWS + Bonuses
• Full Time Company Benefit Entitlements
• Stable Career Opportunity
• Location : Jurong East (West)

Job Responsibilities

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Maintain a high standard of cleanliness in and around workstation and strictly abide with sanitation regulations
• Assist nurses to meet patient's nutritional needs

Requirements

• Good communication and interpersonal skills

Candidates who do not have the relevant experience but have a passion for the healthcare industry are welcome to apply.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Leong Jun Yu

Registration No: R23113081

EA License No: 06C2859

Job Responsibilities:

• Manage cash and sales transactions
• Greeting customers, promoting services, improving customer satisfaction, answering to inquiries, reporting to the Supervisor.
• Collecting payment and ensure accuracy involving foreign currency exchange.
• Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, withdrawals and depositing cash collections into safe deposit box at the end of the shift duty.
• Perform gate deliveries
• Support I-Shop Changi procurement (pick and pack)
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• At least 1 year of cashiering experience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to stand for extended periods of time
• Able to commit to rotating shifts duties

Attractive Workplace Benefits which includes:

• Medical & Dental Benefits
• Annual Leave
• Grooming Allowance
• Shift Allowance (whenever applicable)

Work Location: Changi Airport Terminal 1/2/3/4

Responsibilities:
• Greet customers, make suggestions, and present the menu
• Take orders and send them to kitchen staff via POS system
• Ensure quality service in the dining room and when serving meals
• Prepare order bills, receive payment, make the change to orders, and assist in the opening & closing
• Take reservations and greet the take-out counter customers
• Organize your work and work area professionally
• Clean and clear the dining room tables
• Do all other tasks as required by the Manager

Requirements:

- With some relevant experience in F&B Service.

- Training will be provided.

- Willing to learn

- Excellent customer service and hospitality skills

- Good communication and interpersonal skills

- Positive and approachable attitude

Work Schedule:

- Able to commit 3 to 4 days per week (including one weekend)

- Working hours

Full day: 10.30 am to 9.30 pm/10 pm (Break time from 3.30 pm to 4.30 pm)

Half day: 10.30 am to 3.00 pm or 5.00 pm to 9.30 pm/10.00 pm

- Staff Meal Provided (Full day shift)

Salary:

^ Hourly Rate: from Monday to Sunday = $11 - $13 (based on experience)

Public Holiday = $16.5 - $19.5 (1.5 of the respective rate)

Location:

# Millenia Walk

Able to start work immediately.

Benefits Summary

• Government Healthcare Sector
• Basic Up $2050 + AWS + Bonuses
• Full Time Company Benefit Entitlements
• Stable Career Opportunity
• Location : Jurong East (West)

Job Responsibilities

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Maintain a high standard of cleanliness in and around workstation and strictly abide with sanitation regulations
• Assist nurses to meet patient's nutritional needs

Requirements

• Good communication and interpersonal skills

Candidates who do not have the relevant experience but have a passion for the healthcare industry are welcome to apply.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Leong Jun Yu

Registration No: R23113081

EA License No: 06C2859

Our client is a local company, one of the leaders in the IT industry. They are looking for Service Technicians to assist their team for the next phase of their business. They are located in the East and Central – easily accessible.

Responsibilities:

• Troubleshoot and fix Apple devices
• Address customer inquiries, requests, and feedback promptly to ensure high customer satisfaction
• Maintain seamless operational processes
• Manage the ordering and returning of parts efficiently
• Adhere to workplace safety and security protocols
• Communicate with the supervisor regarding customer feedback
• Perform additional tasks and special assignments as required

Requirements:

• Minimum ‘O’ Levels or equivalent
• Preferably with Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Benefits Summary

• Gross Up $2800 + AWS + Bonuses + Yearly Salary Increment
• Public Healthcare Institution
• Full Time Company Benefit Entitlements
• Stable Career Opportunity
• Location: Island Wide Location

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Leong Jun Yu

Registration No: R23113081

EA License No: 06C2859

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Manage, perform, coordinate the management of site activities

• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation

• Respond to requests for emergency repairs and services to troublesome equipment

• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites

• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis

• Sign off on all changes implemented

• Drive customer satisfaction through commitment to quality.

• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards

• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage

• Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge

Contract: 12 months

Industry: Insurance

Work Location: Raffles Place & PLQ

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our Client is a MNC in the Sports Wearable Manufacturing. Due to their current expansion plan, they are looking for an Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Responding to customer inquiries and providing detailed information about airfreight services, rates, schedules, and documentation requirements.
• Liaising with various departments to ensure the smooth and timely processing of airfreight shipments.
• Assisting customers with booking airfreight shipments, arranging pickups, and tracking shipments during transit.
• Resolving customer complaints, issues, and disputes promptly and professionally.
• Ensuring compliance with airfreight regulations and customs requirements.
• Maintaining accurate records of customer interactions, transactions, and shipment details.
• Collaborating with the operations team to optimize processes and enhance service quality.
• Liaise with customers informed about any delays, changes, or issues affecting their airfreight shipments.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description:

• Responsible in servicing and repairing CNC machine.
• Manage on site machine installation and commissioning.
• Diagnosing errors or technical problems.
• Produce timely and detailed service reports.
• Follow all company’s filed procedures and protocols.

Job Requirement:

• Good interpersonal and communication skill
• Possess valid class 3 license
• Willing to travel on site
• With experience in servicing CNC Turning or/and Milling Machines

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Role: Contract (1 year, Renewable)

**Only immediate joiners can apply**

Required Skills:

• Provide Service Desk support via phone and email.
• First point of contact for troubleshooting IT related issues including password and hardware/software problems.
• Perform basic L1 troubleshooting steps and escalate to the support teams if necessary

Position Summary

• Provides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor.
• Drives result by developing and executing short term action plans and long-term strategies.
• Leads brand initiatives to create an excellent Associate and customer experience while meeting and exceeding company productivity standards.

Roles & Responsibilities:

Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:

• Foster a customer-centric culture, where the full energy and activity of store team are focused on delivering highly satisfying customer experiences
• Serves on Sales Leadership Team and is responsible for total store results
• Owns the customer experience throughout the total store
• Maximises sales potential by spending 80% of scheduled time on the sales floor
• Demonstrates excellent customer sales lead (CSL) behaviours while owning 10-12 segments per week
• Owns Best at Bras with a focus on current selling strategies
• Supports, models and enhances all selling and sales support behaviours to ensure a seamless customer experience
• Analyses customer experience reports and insights and mobilizes the team accordingly
• Promote ownership and accountability for category management
• Understands and adheres to and reinforces company and brand standards
• Gains business insights and creates SMART action plans that improves execution and results in partnership with category manager
• Ensure compelling visual merchandising strategies and presentation standards are achieved and maintained
• Leads strategic planning of brand guide with category managers and partners with brand delivery team to ensure high level of visual merchandising execution
• Creates an awareness of and builds capabilities in loss prevention by fostering a culture of integrity and connecting the links between customer service, associate engagement and shrink.

Contract: 18 months

Location: PLQ

Salary: Up to $3.5k + Completion Bonus

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• Min ‘A’ Levels
• Preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• At least 3 years of customer service experience, preferably in Insurance industry.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)