Responsibilites:

• Establish and maintain a customer-centric approach within the customer service operation, prioritising customer satisfaction while fostering positive relationships with both customers and staff.
• Implement and uphold customer service standards and procedures to ensure consistency and quality in service delivery.
• Provide comprehensive customer service support to the department store, including but not limited to Goods and Service Tax Refund, Smart-Card applications, Public Announcement, and Lost and Found cases/reports.
• Ensure prompt and efficient resolution of customer issues and concerns, prioritising customer satisfaction as the primary objective.
• Responsively address customer inquiries, diligently follow up with necessary actions, and proficiently manage customer feedback and complaints to achieve swift resolutions.
• Compile and analyze customer feedback and suggestions to identify opportunities for enhancing service standards and continuously improving the overall customer experience.

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience for Junior role
• Good communication and interpersonal skills
• 5 days work week with 2 rotating off days
• Rotating shift system, 930am to 630pm / 1240pm to 940pm (Shift allowance is provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Good Remuneration Package
• Office hours, 5 days work week
• Central working location

As a Director, Customer Relation & Business Office, you will be responsible for the following duties:

• Overall in-charge of enhancement and fulfilment of customers’ experience
• Manage Accounts Receivables, Payments and added new Marketing strategies.
• Develop and implement strategic plans.
• Manage and monitor operating budgets and expenses.
• Evaluate the market main competitors and identify trends.
• Establish and maintain relationships with industry influencers and key strategic partners and network business.
• Oversee and direct any activities.

Requirements:

• Possess Degree in Marketing / Business and any related field
• Possess 5-7 years of working experience in healthcare industry
• Strong business acumen and achievement oriented
• Possess good track record

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Purpose of the role:

Ensure on-time part availability

Order processing, administration and management of orders for assigned

customers

Main activities:

• Order management between customer and workshop
• Administer customer account, including ERP contract administration.
• Understand customer requirements and transform into fulfilment actions
• Ensure customer order status, weekly report are accurately generated and maintained
• Maintain regular contact with customers assigned, perform weekly, monthly and yearly review.
• Develop alternative solutions and make decisions to ensure order delivery to meet customer requirement
• Coordinate clarification of technical and commercial queries
• Inform relevant customers proactively on order status, especially for delays or critical parts
• Consolidate technical quotation, fulfil business quote and send to customer via ERP system.
• Continuous improvement/optimization of order fulfillment process, analyze metrics to provide insight and
• recommendations to improve organizations profitability and margin
• Any other duties as assigned by Supervisor

Job requirements:

• Diploma in any relevant industry
• No work experience required
• Excellent written and oral communication and presentation skills
• Strong work ethics, team player, customer oriented with meticulous mindset
• Self-motivated person who can bring ideas and improve our existing processes
• Proficient in Microsoft applications
• Fluent in English

Job Responsibilities:

• Responsible to process customer orders and quotations
• Obtain shipping documents, certificates, account statements, invoices, and other related documents from system, and forward to customer
• Monitor order’s status, keep customer inform of the shipping status and details
• Retrieve RFQ from customer portals and response accordingly
• Perform other administrative task assigned by management
• Any other ad-hoc duties assigned by management

Job Requirements:

• Diploma in Business Administration or any related field
• Minimum 1 year of working experience in the same role
• Independent, responsible, team player
• Meticulous, result-oriented, a can-do attitude
• Able to work in fast-paced environment

Other Information:

• Location: Seletar
• Standard working hours
• Salary up to $3300 (depends on experience) + Bonus
• Career progression

Interested applicants please share your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

ROLES AND RESPONSIBILITIES

The field service technician is a hands-on team player who will play a crucial role in ensuring the efficient deployment, operation, maintenance, and repair of our HyperCube systems at multiple sites. The ideal candidate will be responsible for keeping our site operations running smoothly through providing high quality technical support, troubleshooting issues, and maintaining a strong customer relationship while adhering to safety and quality standards. This role requires on-site support and a willingness to tackle various tasks, including maintenance, repair, and manual labour.

Equipment Maintenance

• Perform routine inspections, maintenance, installation and repairs on a range of mechanical, electrical, computing and ancillary systems associated with our data centre deployments, thus ensuring optimal functionality and longevity.

Troubleshooting

• Diagnose and resolve technical issues, utilising problem-solving skills to identify root causes and implement effective solutions.

Deployment

• Assist with computer modification works under direction of the site manager.
• Assist to fill/drain the HyperCube with fluid under the direction of the infrastructure team.
• Install/remove load banks as part of the commissioning process.
• Assist to install computers as required.
• Assist with installation of network cables into installed compute base.
• Assist with commissioning and site teams as required.

Operations

• Initial onsite fault response (electrical staff only)
• Reset circuit breaker/replace fuse etc.
• Reset pump/alarm/fault find under direction of SMEs.
• Remove faulty computers from tank. Repair if within skillset and/or return to workshop.
• Basic fault finding on Compute and Network under the direction of SMEs.
• Site Management – empty HyperCool waste bins, clean up after site works, general maintenance and cleaning of SMC space.
• OHS – undertake inspections as required and update first aid kits and eyewash stations, ensure PPE is available onsite.
• Daily, weekly, monthly maintenance and inspections as required.
• Escort visitors/other contractors on our sites and issue permits under the direction of our Global Operations Centre.
• Assist with any tasks such as delivery of equipment to site, collection of equipment from stores etc.

Stakeholder Management

• Provide excellent service to our Project and Operations teams through prompt response and effective communications.

Documentation

• Maintain accurate records of service calls, repairs, and equipment maintenance, ensuring all paperwork and documentation are completed accurately and submitted on time.

Safety Compliance

• Adhere to safety protocols, guidelines, and regulations to ensure a safe working environment for both yourself and customers.

Training

• Stay up-to-date with product knowledge and industry trends through ongoing training and development.

Equipment Testing

• Conduct performance testing and quality checks on equipment after repairs or maintenance to ensure they meet specifications.

Inventory Management

• Maintain an inventory of necessary spare parts, tools, and equipment required for field service assignments.

Travel

• Travel to our sites as needed, ensuring timely response to service requests.

SKILLS AND EXPERIENCE

• Diploma or equivalent; technical certification; trade qualification.
• At least 3 years of relevant experience in a similar role, including hands-on experience with equipment maintenance and repair.
• Good problem-solving and communication skills. Proven to be able to work effectively under direction.
• Ability to work independently and as part of a team.
• Ability to work flexible hours, including evenings and weekends, as this position is part of a 24/7 operating roster.
• Hold a driver’s license to transport essential equipments. Holding a Class 4 license is a plus.
• Familiarity with Data Centre apparatus is a plus.

Job Descriptions

• Delivering consistently high quality food and drink to customers
• Providing excellent customer service - serving food and drinks, cashiering, taking orders, receiving feedback
• Maintenance and cleanliness of dining areas, bar and service counters, immediate surrounding areas
• Reporting to and advising management of service and bar related issues
• Development and contributing to food & drink programs
• Regular stock monitoring and reporting
• Training and communicating to part time/ad hoc bar staff regarding standing operational procedures
• Assist with and ensuring smooth operations

Job Requirements

• Beginners can apply

Benefits

• Staff meal, 10 days AL, MC up to $250/year, Bonus above AWS depending on performance

Working hours

• 6 days 44hrs
• opening: 9AM(report 830) to 2/3/4PM
• Mid shift: 11AM/12PM to 4/5/6PM
• Closing shift: 4/5/6PM to 10PM

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Responsibilities:

• Carry out examinations, maintenance, and servicing on diverse material handling machinery at client locations.
• Perform customer assessments following task completion, document observations, and suggest safety-oriented corrective measures.
• Collaborate with sales associates to address customer service requirements, utilizing digital platforms for streamlined correspondence.
• Identify potential sales prospects and avenues for service enhancement.
• Compile and promptly submit accurate service documentation.
• Ensure the safe operation and maintenance of company assets and vehicles.
• Comply with safety protocols and promptly report identified hazards.
• Execute field tasks in line with Environmental, Health, and Safety (EHS) guidelines.

Requirements:

• Min NITEC in Mechanical or Electrical Engineering
• At least 2 years of relevant experience in the similar industry
• Proficient in MS Office applications
• With technical knowledge of material handling, construction or related.

Interested candidates who wish to apply for the advertised position, please click on the APPLYbutton below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Customer Service Receptionist (Beauty SPA)

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

Requirements:

• Min. NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

Requirements:

• Min. NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Yearly performance bonus: Up to 1 month of salary
• Patient Service Associate: Salary $2,300

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Proficient in MS Excel / office
• Customer service oriented

• Act as the main customer contact for all temperature related services.
• Set-up customers and protocols based on the applicable temperature services on the quote
• Verify that all temperature services are correctly detailed on the quote.
• Coordinate with BD to update the quote with any scope changes.
• Review temperature excursion reports and perform Temperature excursion adjudications Perform shipment tracking and temperature excursion compliance monitoring
• Perform site compliance monitoring and communicate updates to the customer / clinical sites
• Track all excursions relating to the lifecycle of a product on the manual tracker or using the software platform
• Communicate directly with customers / clinical sites to inform them of potential problems with their protocols and field their concerns relating to temperature surveillance
• Assist completion of Technical Queries and Quality Incident reports on issues relating to temperature services. Perform thorough investigations of temperature recordings versus transit history when required
• Monitor the temperature excursions recorded
• Support Business Development department to advise on Temperature Services
• Present updates on Temperature Surveillance offering to internal stakeholders
• Maximise efficiency through successful time management and the ability to prioritise daily activities independently
• Maintain folders in Livelink to a high standard to ensure full information regarding temperature services is available in the project file
• Complete departmental Key Performance Indicators (KPIs) for specific projects as required
• Ensure all internal and external customer contact is carried out with a high level of professionalism in order to develop and maintain good working relationships
• Receive and follow through on all queries ensuring a response is supplied in a timely manner
• Attend teleconferences and meetings with customer as required
• Perform all tasks within the necessary timeframe defined for each project
• Take minutes and generate agendas and action items for customer meetings and teleconferences
• Generate routine customer specific report
• Deal with customer complaints according to defined procedures and escalate to the Manager as appropriate

Requirements

• Min Diploma in any courses
• Min 2 to 3 years of logistics / Supply chain exp in temperature sensitive shipment

Pharma Supply chain MNC (Temperature Sensitive Shipment)

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Senior Customer Service Representative

Responsibilities:

• Track sales forecast and maximize sales revenue
• Interact actively with customers on forecast rationalization, materials management, capacity commitments, managing excess material, account receivables and IT related issues
• Communicate line capacity and work closely with customers to fill open capacity
• Prepare RFQs and pricing response to customers
• Support various internal Amkor groups and communicate any account issues, concerns or suggestions
• Drive factory performance
• Conduct presentations to management/customers
• Participate in sales strategy and developing procedures to support customers
• Co-ordinate and manage multi-region projects/programs where necessary

Requirements:

• Degree/Diploma in any discipline preferably with Business/Management background
• 3 – 5 years of relevant working experience in-house sales or customer service function
• Experience in semiconductor industry is an added advantage
• Meticulous with an eye for details
• Strong analytical, problem solving and organizational skills
• Able to prioritise and multi-task in a dynamic work environment
• Able to work both independently and as a team player with customers and world-wide cross-functional teams within the organization
• Possess excellent communication skills
• Occasional travel is required

Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Job Requirements:

• Min GCE N/O/A Level
• No prior experience is required, on job training is provided
• prior customer service/healthcare experience is prefered!

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Central

Working hours: 5.5 days office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

About Active Ageing Centres (AAC):

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Role

• Provide service to the patient, non clinical matters mainly, from registration to the payment, more on admin duties .
• Follow up with patients as another mode of customer service, for their feedback and reviews.

Requirements

• Min N / O level with 2 years of clinic assistant / patient service associate experience

Eye Clinic

Mon to Friday, office hours

Up to $2.7K

Interested candidates, please forward your resume to [email protected]

Recruit Express Pte Ltd (99C4599)

Consultant: Huang Jingsheng Kevyn (R1333338)

Company: Our client is a multinational corporation specializing in port services within the Southeast Asia region.

Job Description:

The Customer Service Representative will play a vital role in ensuring seamless customer experiences and resolving technical issues within the mechanical domain. Responsibilities include:

· Utilize fundamental mechanical knowledge to troubleshoot and resolve on-site problems efficiently. This could involve planning, scheduling, resource allocation, risk management and execution of services.

· Communicate effectively and professionally with clients to address and resolve after-sales issues promptly.

· Collaborate with the internal teams to discuss and implement solutions for customer concerns.

· Conduct regular periodic visits to clients for assessing service quality and address any emerging needs.

· Foster and maintain strong relationships with clients, partners and stakeholders, ensuring their ongoing satisfaction with our services.

· Acquire good understanding of engineering principles and best practices within the specific field.

· Demonstrate adaptability by managing additional tasks as required to support overall company objectives and business domain.

Job Requirements:

The ideal candidate should meet the following criteria:

· Prior experience in a mechanical role or similar industry is essential.

· Proven experiences in customer service and relationship management.

· Degree in Mechanical engineering or related field with at least 3 years of experience.

· Proficiency in communication, both verbal and written, to effectively engage with clients and internal stakeholders.

· Proficiency in Mandarin to liaise effectively with stakeholders in the region.

· Flexibility to adapt to evolving job responsibilities and a dynamic work environment.

· Enthusiasm for learning and the ability to thrive in a challenging work environment.

· The selected candidate will join a dynamic team committed to delivering exceptional customer service within the context of the company's operations in Southeast Asia.

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Central

Working hours: 5.5 days office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)