• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Assisting customers to troubleshoot the suspected fault through carefully designed questions
• Identifying the issue encountered by the customer and opening the relevant support ticket in system
• Determine the solution based on the issue and details provided by customers
• Planning and tasking of maintenance support teams to align with client’s schedule
• Coordinate with maintenance support team to resolve clients’ concern
• Monitor and follow-up on all outstanding support tickets till closure
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Handling customer complaints or feedback
• Preparation of reports
• Identify and suggest possible improvements on existing processes

Requirements:

• Minimum NITEC in any discipline
• Candidates with field of study in Engineering and Information Technology will be considered favourably
• Candidates with experience in Customer Service, call-centre or helpdesk, will be considered favourably
• Able to converse in English fluently
• Customer-oriented and cool-tempered
• Must be able to perform 24/7 rotating shift duties, including weekends and public holidays
• Working Location: Commonwealth

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Call Centre Executive

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte Ltd || EA No: 14C7279

Ng Syu Ching (Ellis) || Reg No: R22107944

A renowned entertainment chain is currently seeking a responsible HR Practitioner to join their team. We are looking for candidates with a minimum of 1 year of experience in effectively managing talent acquisition and onboarding processes. This is an incredible opportunity to be part of the HR team that will shape the future of our client's organization.

• Assist in the development and implementation of effective talent acquisition strategies.
• Take charge of the entire recruitment process, including creating job descriptions, sourcing candidates, and conducting interviews.
• Collaborate with hiring managers to understand the specific skills and competencies needed for different roles.
• Ensure that recruitment activities are budgeted and resources are utilized efficiently.
• Utilize technology to enhance and streamline the recruitment process.
• Guarantee a smooth onboarding experience for new hires through a comprehensive induction program.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.We regret to inform that only shortlisted candidates would be notified.EA License: 22C0941 (Communal Connections Pte Ltd)

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Min GCE A'Level and Diploma in any discipline
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: Chye Seng Huat Hardware and PPP Coffee(Funan) are not a halal-certified establishment.

Job Descriptions:

• Specialty coffee brewing skills
• Cashiering duties
• To perform ad hoc runner/barback/host duties when required
• Daily operations
• Proper maintenance and care for all coffee equipment – includes thorough daily cleaning, after peak hours, as well as maintaining a clean work area throughout the day
• Good understanding of the various types of coffee range
• Ordering and managing inventory
• Beverage creation/preparation
• Managing internal and external events
• Supervisory and people skills

Job Requirements:

• Customer service attitude
• Able to multitask and enjoy working in a fast-paced environment
• Able to work independently and in a team with a good learning attitude
• Availability to work on weekends and holidays
• Experience in coffee making is ideal, although not mandatory
• Work locations: Chye Seng Huat Hardware (Lavender) / PPP Coffee Funan (City Hall)
• 6-days work week

Additional Employee Benefits:

• Up to 19 Days Annual Leave + Birthday Leave
• Staff Meal provided upon completion of a shift
• Free non-alcoholic beverages
• Staff discounts
• Complimentary monthly movie tickets
• Medical and grooming benefits

Our client is a Manufacturing MNC. They are looking for a Service Technician to assist their team for the next phrase of their business. They are located in West – easily accessible.

Duties:

• Conduct on-site preventive maintenance services as per the agreed schedule.
• Deliver adhoc remedial repair services.
• Perform in-house and on-site calibration.
• Conduct pre-delivery inspection on equipment before delivery.
• Maintain records of customers' install base.

Requirements

• Minimum Diploma or Nitec in Mechanical Engineering or any relevant field
• Experience in performing troubleshooting and diagnostic services is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Are you ready to embark on a rewarding career in the hospitality industry? We are currently seeking passionate and service-driven individuals to join our team of dedicated professionals. Elevate your career with us and become an integral part of a thriving dining experience.

Job Responsibilities:

• Exemplary Customer Service: Welcome guests with a warm smile and guide them to their tables, ensuring a memorable dining experience.
• Order Management: Take orders with precision, considering dietary requirements, and confirm details with customers to guarantee satisfaction.
• Efficient Service: Serve food and beverages promptly, adhering to high service standards and creating an enjoyable atmosphere for patrons.
• Dining Area Excellence: Maintain impeccable cleanliness in the dining area, including clearing tables promptly and ensuring a pristine environment.
• Operational Support: Assist in the setup, restocking, and preparation for each service, contributing to the seamless flow of operations.
• Flexibility: Undertake any ad hoc duties assigned by the outlet manager, showcasing adaptability and a proactive approach.

Job Requirements:

• Passionate Service: Demonstrate a service-oriented mindset with a positive attitude, dedicated to providing an exceptional customer experience.
• Team Collaboration: Thrive as a strong team player, possessing excellent English communication skills to confirm orders with customers and effectively communicate with supervisors.

Full-Time Position:

• Work-Life Balance: Enjoy a 5.5-day workweek with the ability to work on weekends and public holidays, ensuring a balanced and rewarding professional life.
• Multiple Locations: Explore opportunities at various locations, broadening your experience and exposure.
• Perks and Benefits: Monthly incentives, staff benefits, meals, and comprehensive training will be provided to support your professional growth.

How to Apply:

If you are ready to take your career to the next level, please submit your updated resume. We appreciate the time and effort of all applicants, and only shortlisted candidates will be notified.

EA: 21C0684 | R23118532 (Bryan)

Elevate your career with us and be a part of an exciting journey in the world of hospitality!

Location: 40 Duxton Hill
Working Days: 5/6 days
Working hours : Split shift, 10:30am to 3:00pm, 5pm to 11:00pm
Salary : $2500-$3000 (depends on experience)

Responsibilities & Duties:

• Cashiering duties
• Maintaining of dining area and work station cleanliness.
• Serve food for customer
• Understand restaurant menu and product knowledge, upsell company’s product
• Share the responsibility in guarantying the hygiene, safety and the service quality

Lian Ching Huey Reg no. R1767048

The Supreme HR Asvisory Pte Ltd EA License no. 14C7279

Clinic Assistant | Patient Service Associate | Multiple Location

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $2,200 - $2,800
Location: Caldecott, Novena, Orchard (travel 3 locations)

Job Responsibilities:

• Serve as a Patient Service Associate at the clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirement:

• With relevant experience is preferably.

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Salary: $2,200 to $3,000

Working days: Monday to Friday

Working hours: 8:30am to 6:00pm

JOB DESCRIPTION

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

REQUIREMENTS:

• Minimum GCE ‘A’ Level / Diploma Holders.
• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.
• Meticulous.
• Good interpersonal and communication skills.
• Result oriented.

**We regret to inform you that only shortlisted candidates will be contacted for an interview. We appreciate your interest and wish you the best in your job search.

EA LIcense: 22C1153

ORDER FULFILMENT OFFICER

Procurement Management

-Responsible for procurement management in SAP such as issuance of purchase order and goods receipt/issue etc.

-Material and supplier master management in SAP.

-Invoice management including resolution of invoice discrepancies with suppliers.

Customer Service Management

-Responsible for order management in SAP s

-Work closely with customer’s representatives to ensure service satisfaction.

Logistics Management

· Plan shipments in collaboration with sales team and logistics providers

· Liaise with logistics providers to ensure on time inbound and outbound deliveries.

Location: Near to Jurong East

Salary: Up to $4000 + AWS + VB

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Salary: Basic $2,000 - $2,600 + VB

Time: Monday - Friday (8.30am - 5.30pm), alternate Saturday (8.30am - 12.30pm)

Location: Senoko Road

Responsibilities:

• Present the company in a professional manner, upholding a positive and empathetic demeanor consistently.
• Identify and address customer needs by providing accurate information and advice.
• Manage customer complaints by offering suitable solutions within specified timeframes and ensuring resolution through follow-ups.
• Collaborate with internal and external stakeholders such as customers, contractors, and workshops.
• Generate quotations and initiate Work Orders accordingly.
• Issue job orders to workshops and contractors.
• Communicate with controllers and contractors regarding service/repair quality and pricing.
• Follow up with workshops and contractors on vehicle service/repair progress and provide feedback to customers.
• Maintain and update the service/repair schedule, as well as coordinate vehicle collection with customers.
• Conduct basic investigations into customer complaints and propose recommendations within established guidelines.

Requirements:

• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• Relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

• Administration of discharge and admission documents for patients staying in the ward
• Settle payment during discharge
• Involved in administration of medisave / insurance claim

Requirements

• Min N / O level
• Some exp in healthcare will be an advantage

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Contract Period: From 01 January 2024 to 31 December 2024

Working hours:

· Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 mins lunch break

· Fridays: 7:00am to 3:30pm, inclusive of 30 mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Scope of services:

Manning of General Office counter;

· Attend to queries from students, parents or members of public (phonecalls & walk ins)

· Assist in general administrative and student related duties

(i) Follow up with absentees

(ii) Checking of documents for Financial Assistance application

(iii) Inform parents on Financial Assistance outcome

(iv) Guide staff for incident report

(v) Preparing early dismissal slip for unwell students

(vi) Updating of daily student attendance

· Assist in records management (incident report and late list)

· Assist in other office or admin duties assigned by the Authority

Qualification, Experience:

· At least 1 years of working experience as a receptionist in a secondary school environment.

· At least GCE ‘N’ level certification

· Able to communicate and write well in English and at least one other language.

· Possess good communication skills and able to work independently as well as a team player.

· Able to use Microsoft Office applications such as Word and Excel

Working Hours: 44hrs/week ; 5 days per week including weekends & PH

Location: Suntec City

Salary: Up to $2800/month

Duties:

• Manage the guest reservation system
• Set table according to type of event and service standards
• Maintain cleanliness of work areas throughout the day
• Welcome and acknowledge all guests according to company standards
• Develop and maintain positive working relations with the team
• Take food and beverage orders from guests, enter orders in Point-of-Sale System (POS) which relays orders to the kitchen
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform cashiering duties
• Any ad hoc duties as request by Manager

Requirements

• Preferably with 2 - 5 years of F & B experience
• Good communication skills and a Team player
• Good interpersonal and guest service skills

About Bluefield Renewable Energy

Headquartered in Singapore, Bluefield Renewable Energy Pte Ltd (BRE) is a Decarbonization Platform Transforming Waste into Valuable Resources and Capturing Carbon for a Sustainable Future.

We utilize our proprietary and patented cutting-edge thermo-chemical conversion technology to transform waste into valuable resources instead of channeling them to incineration or landfill conventionally.

Our technologies are endorsed by National Research Foundation of Singapore (part of Prime Minister’s Office of Singapore) and our products are certified by European Biochar Commission (EBC) and International Biochar Initiative (IBI).

Be part of driving Net Zero Targets with us!

Job Description

• Perform System assembly as required to install and deploy Flexi-Pyrolysis system at designated locations
• Work on assembly and maintenance of systems in accordance to the quality, safety practices requirements and wearing appropriate PPE
• Inspect and report any defective or malfunction items, when necessary, perform replacement to ensure equipment is functional
• Comply to the schedule and requirements in performing maintenance services on the system
• Update and record spare parts inventory with request to replenish, ensuring availability for next schedule
• Responsible for using appropriate tools or equipment and housekeep area by practicing 6S
• Ensure all wastes are stored in appropriate containment and comply to the waste disposal protocol
• Undertake task being assigned time to time

Requirements

• ITE or Diploma in any technical discipline
• Able to hands-on and keen in assembling and maintenance work
• Can work together with diverse of people and follow instruction
• Willing to perform overtime outside workday
• Possibility to travel other deployment location including overseas
• Fresh graduates eligible

Additional Skill Sets/Attributes

• Prefer candidate with experience of installation and maintenance of heavy industry equipment
• Experience in Motor, pump or valves assembly & maintenance is desirable
• Ability to adapt to a changing environment
• Diligent, self-motivated and a collaborative team player
• Good Communication skill and able to write simple report

JOB DESCRIPTION

• Greet and usher customers into the restaurant
• Present menu to the customers, handling and serving their orders accurately
• Recommend and upsell products to diners
• Ensure cleanliness and tidiness of dining area
• Clear tableware and the tables after the customers leave
• Customer-oriented with pleasant personality
• Other tasks as assigned

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided
• Team player in a fast-paced environment and able to work in harmony
• Responsible and maintain positive attitude with a high level of energy at all times
• Self-driven and possess good learning attitude
• Independent and able to multi task
• With Food Hygiene Certificate or related preferred
• Willing to work at multiple locations, as rostered
• Able to work shifts, weekends and public holidays

BENEFITS

• $500 referral scheme
• Career & growth development
• Meal & uniform provided
• Performance bonus
• Sales incentive
• Staff packages (staff discounts, birthday allowance)
• Statutory benefits (annual Leave, sick leave, medical claim)

Roles and Responsibilities

1. Service Delivery Management: Oversee and manage the overall service delivery process, ensuring that services are delivered on time, meet service quality standards, and satisfy customer requirements.
2. Team Leadership and Management: Lead, mentor, and supervise a team of service operations staff, including the service liaison team, service supervisors, and the service support crew. Provide guidance, support, and performance feedback to ensure team effectiveness and productivity.
3. Incident and Problem Management: Implement and oversee service incidents and problem management processes. Coordinate timely resolution, root cause analysis, and preventive measures to minimise disruptions and improve service stability.
4. Service Improvement Initiatives: Identify opportunities for service improvement and implement initiatives to enhance service quality, efficiency, and customer experience. Continuously monitor service performance, collect feedback, and implement necessary changes.
5. Client Relationship Management: Build and maintain strong relationships with clients, serving as the primary point of contact for service-related inquiries, escalations, and issue resolution. Ensure client satisfaction and manage expectations.
6. Resource Planning and Allocation: Plan and allocate resources effectively to meet service demands and optimise resource utilisation. Monitor resource availability, workload distribution, and skills alignment for efficient service delivery.
7. Vendor and Supplier Management: Collaborate with external vendors and suppliers to ensure timely delivery of services, adherence to agreements, and effective vendor performance management. Negotiate contracts, evaluate vendor capabilities, and manage relationships.
8. Performance Measurement and Reporting: Develop and implement performance measurement frameworks, KPIs, and reporting mechanisms to track and communicate service performance. Prepare regular reports and present findings to the management.
9. Process and Operational Excellence: Streamline service delivery processes, implement best practices, and optimise operational workflows. Identify opportunities for automation, standardisation, and efficiency improvements.
10. Compliance and Risk Management: Ensure compliance with safety regulations, standards and constant reinforcement of safety policies. Mitigate risks associated with service delivery and implement appropriate controls.

Skills and Qaulities:

1. Bachelor's Degree in IT, engineering, similar academic area, or relevant work experience.
2. Having more than 3 years of experience in an enterprise operation.
3. Having good knowledge of buildings, facilities, and the electrical field.
4. Good understanding and ability to fully utilise CRM systems.
5. A good team player and an efficient leader.
6. Able to work and respond to incidents during weekends will be a plus.
7. Profound expertise in working with customer support will be a plus.
8. Experience and exposure in sales roles will be a plus.
9. Confidence in driving commercial vehicles to sites for survey and assessment will be a plus.

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:
• Patient Registration
• Appointment booking for patients

• Answering of calls from stakeholders
• Frontline/Backend duties
• Data Entry
• Other ad hoc duties as assigned

Requirements:
• Minimum Nitec/ Diploma in any field of study
• Entry level - no exp needed, training provided
• Possess some customer service / admin experience would be advantageous

Interested applicants, please email your updated CV to [email protected] for more information.

Applied Position: Patient Service Associate

Lau Xin Tong, Evelyn (Outsourcing Team)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA license number: 99C4599

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

We are a Dental Group Practice looking for a Front Desk with an upbeat attitude to join our team.

Job Responsibilities:

• Greet patients and visitors with a positive & helpful attitude
• Assist patients with their dental appointments
• Ensure a smooth and seamless experience for the patients
• Maintain polite and professional communication via phone, e-mail, and mail
• Handling patients' insurance claims
• Handling transactions
• Performing administrative duties
• Provide excellent customer service
• Other ad-hoc duties

Job Requirements

• Prior experience as a receptionist or in related field.
• Consistent, professional dress and manner.
• Strong interpersonal and good communication skills
• Excellent computer skills.
• Customer orientated, teamplayer & responsible
• Able to contribute positively as part of a team, helping out with various tasks as required.
• Fluent in English

Morgan McKinley is hiring a Customer Service Specialist (Fraud) - Banking to join the team for a 12 months contract with possibility to extend or to go permanent!

Key Responsibilities:

• Investigate potential fraud cases, including reviewing account activity, verifying customer information, and interviewing customers.
• Contact customers to gather information about suspected fraud and explain the next steps.
• Process fraud claims and issue replacement cards or accounts.
• Work with other departments, such as security and operations, to identify and prevent fraud trends.
• Provide exceptional customer service to customers who have been impacted by fraud.

Job Requirements:

• Diploma or equivalent.
• Minimum of 1 year of experience in customer service, preferably in a financial services environment.
• Experience with fraud investigations or fraud prevention is a plus.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Working Conditions:

• 5 working days, 1 rest day and 1 off day per week (42.5 hours per week)
• Staggered shift hours: 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Benefits:

• Competitive allowance and bonus structure.
• Opportunity for career growth and development.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345