This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5days work week

-Answering all incoming phone calls and emails in a timely and professional manner

-Proactively engaging all walk-in enquiries and promoting our classes and services

-Understand the customer’s needs and recommend the most suitable lessons, instrument, schedule, teacher, and package accordingly

-Problem-solve when it comes to challenging situations and/or customers

Job Descriptions

• Maintain cleanliness and hygiene in the dining area, ensuring tables, chairs, and utensils are clean and presentable.
• Provide excellent customer service by greeting and seating customers, taking orders, and addressing any inquiries or concerns.
• Deliver food and beverages to customers in a timely manner, ensuring accuracy and presentation.
• Assist in clearing tables and resetting them for the next customer, maintaining a clean and organized dining environment.
• Collaborate with the kitchen team to ensure smooth communication and coordination between the front-of-house and back-of-house operations.
• Adhere to all company policies and procedures, including health and safety regulations, food handling guidelines, and sanitation practices.
• Support and assist fellow team members when needed, fostering a positive and collaborative work environment.

Job Requirements

• No requirement

Working hours

• Split Shift / 6 days a week. 10.30am - 2.30pm 5.30pm - 10.30pm.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

The Coconut Club was born out of the desire to bring people together over the most satisfying Nasi Lemak possible. It has become an iconic place to gather over plates of delicious fried chicken, grilled fish and a variety of sharing plates such as our Homemade Otah, Terung Assam Manis and Iga Bakar. Our meal bundles are specifically designed for sharing – each set offers a little something for everyone.

We are looking for a passionate, service-driven individual to fill the role of Captain for our establishments. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an awesome experience that leaves them yearning for more.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What we’re looking for:

• Individuals who are driven and organised
• Individuals who are well groomed and possesses good communication skills
• Team players
• Positive learning attitude and a passion in customer service

What can you expect:

• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

Benefits:

• Monthly Sales Incentive
• Employee Dining Discounts across the Group
• Medical and Insurance Coverage
• Celebrating Milestones

Job Responsibilities

• To perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments.
• Arrange, handle & organize air import shipments to ensure on-time delivery to customers.
• Liaising with external and internal stakeholders for shipment status and handling.
• Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
• Arrange custom clearance and declare permits.
• Arrange pickup/delivery to the consignee’s premises.
• Process and issue billing to customers.
• Other assignment assigned by the management.

Job Requirements

• Possess Diploma in Logistics/Supply Chain Management or equivalent
• Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage
• Proficient with Microsoft Excel
• A team player with good interpersonal and communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills

Service Crew

• Greeting, seating, and escorting guests to their tables
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Preparation of service duties
• Able to work shift duties.
• Good communication and interpersonal skills.
• Able to work as a team.
• Pleasant personality.
• Some working experience in the related field.

Full Time Staff:

• Staff meal provided
• AWS
• Flexi benefit
• 10 days annual leave
• 5 days work per week (44 hours per week)
• Birthday Leave
• Job rotation within different outlets and career progression opportunity

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5days work week

we are hiring for spa therapist with experience of at least 1year must be friendly ,goodworking attitude and reponsible .with good cutomer service amust ,poccessesgood broblem solvingskills training will be provided for those without putexperience

kindly contact Ms Crystal at 92998757for further details

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Overview:

We are currently seeking enthusiastic and experienced individuals to join our elite Yacht Boat Crew.

As a member of our team, you will play a crucial role in providing exceptional service and ensuring the overall satisfaction and safety of our guests. If you have a passion for the sea, excellent interpersonal skills, and a commitment to excellence, we invite you to apply for a position within our prestigious yacht crew.

Responsibilities:

• Provide a warm welcome to guests and assist with boarding and disembarking

• Offer attentive and personalized service to enhance the overall guest experience.

• Anticipate and fulfill guest needs, ensuring a high level of customer satisfaction.

• Assist with the safe navigation, anchoring, and docking of the yacht under the guidance of the Captain.

• Maintain a clean and organized deck area, ensuring safety and compliance with maritime regulations.

•Handle lines and assist in the operation of watercraft and water toys.

• Participate in regular safety drills and training sessions.

• Familiarize yourself with emergency procedures and be prepared to act swiftly in case of an emergency.

• Ensure the safety and well-being of guests during water activities.

• Keep guest areas and cabins clean and well-maintained.

• Assist with routine maintenance tasks and report any issues to the Captain.

• Contribute to the overall cleanliness and appearance of the yacht.

• Work closely with other crew members to ensure smooth operations.

• Communicate effectively with the Captain and fellow crew members to coordinate tasks and responsibilities.

• Participate in regular crew meetings and training sessions.

Qualifications:

• Previous experience in a similar role within the maritime or hospitality industry.

• Basic knowledge of yacht operations, safety protocols, and customer service.

• Strong communication and interpersonal skills.

• Ability to work well in a team and adapt to a dynamic environment. • Basic first aid and CPR certification is a plus.

• Physical fitness and agility for tasks related to deck operations.

Please be informed that only shortlisted candidates will be notified.

Linda Lum

Senior Recruitment Consultant

MOM Regn No: R1436147

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Descriptions

• Maintain cleanliness and hygiene in the dining area, ensuring tables, chairs, and utensils are clean and presentable.
• Provide excellent customer service by greeting and seating customers, taking orders, and addressing any inquiries or concerns.
• Deliver food and beverages to customers in a timely manner, ensuring accuracy and presentation.
• Assist in clearing tables and resetting them for the next customer, maintaining a clean and organized dining environment.
• Collaborate with the kitchen team to ensure smooth communication and coordination between the front-of-house and back-of-house operations.
• Adhere to all company policies and procedures, including health and safety regulations, food handling guidelines, and sanitation practices.
• Support and assist fellow team members when needed, fostering a positive and collaborative work environment.

Job Requirements

• No requirement

Working hours

• Split Shift / 6 days a week. 10.30am - 2.30pm 5.30pm - 10.30pm.

• Demonstrate proficiency in managing call center hotlines and ensuring timely follow-up actions.

• Coordinate effectively for funeral arrangements.

• Exhibit versatility in conducting client meetings, whether within the office, on-site visits, or through virtual communication platforms.

• Facilitate the transfer of the deceased to funeral homes.

• Collaborate closely with operations staff and the Finance Team.

• Undertake any additional ad-hoc duties as assigned.

Kindly whatsapp to 98894141 to apply !

Jay

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.

We are a cake company, specialising in elegant, wholesome cakes.

We are looking for Permanent / Full-time/Part-time Service Crew for our Paragon outlet.

Position available

- Sales Supervisor, Sales Service Crew

Working Hours

44 hours (5 days a week)

Salary

Up to $3.5K, depending on experience and knowledge

Job Scope

- Attending to customers

- Processing customers' orders of cake and beverage

- Housekeeping of outlets

- Receiving and displaying of cakes

- Barista skills are an advantage

- Manning the POS system

- Maintaining daily opening and closing procedures

Desirable qualities

- Good people skills

- Familiarity with the concept of good service

- Good organisational skills

- A positive attitude

- A passionate and cheerful personality

Benefits

- Variable bonus based on staff and Company performance

- Confirmed staff will be entitled to reimbursement of outpatient expenses and medical insurance

- Training will be provided

Please remember to attach your resume.

We regret that only shortlisted candidates will be notified.

We look forward to having you join our team!

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

La Bottega @346 Joo Chiat Road

Responsibilities:

- Take orders and explain menu to customers

- Able to address customers' concerns

- Able to relate to people

· Helps in taking reservations, answering the phone, replying to WhatsApp messages before and during service, responding to any guest requests etc

· Welcome guests warmly to the restaurant

· Be helpful, welcoming and pleasant towards each guest.

· Acknowledge special occasions when notified by customer and keying it in the system for the booking.

· Liaise with the kitchen and GM on the special requests of the week.

· Assist other service crew with work including, but not limited to cleaning the tables, tidying up and setting silverware during service and getting ready for the next seating

· Serve food & beverage to guest when required.

Requirements:

· Diploma in Tourism / Hospitality Management

- MUST BE ABLE TO SPEAK ENGLISH WELL

· Good people skills

- Likes to chat with customers

· Good organizer and planner

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Can think out of the box

· A minimum of 3 years’ experience with customer service preferably at a hotel or a restaurant

BENEFITS

• 5 day week/ 52 hours
• $2500 to $3500 (depending on experience and skills set)
• 12 days of AL (up till 17 days)
• Monthly Attendance Incentive
• Yearly Long Service Award (up to $2000)
• Meal allowance

Halal Italian Restaurant is looking for qualified personel for a semi-fine dining enviroment with private rooms. Staff must be competent in service etiquette and have a good demeaner. Minumum experience is 5 years in this line of work. Staff must have excellent menu knowledge and are passionate about great service.

• Attractive remuneration packages
• 5-day work week
• Monthly incentives
• Uniform provided
• Staff meal

We are looking for Singaporeans and PRs only.

Position Title: Customer Service and Sales Representative

Job Summary:We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative. The successful candidate will play a key role in delivering exceptional service to our clients while promoting and driving sales. If you are a motivated and personable professional with a passion for customer satisfaction and sales, we invite you to apply.

Responsibilities:

1. Customer Interaction:Engage with customers in a friendly and positive manner to provide assistance and address inquiries.
   Build and maintain strong relationships with clients through effective communication.
   
2. Sales Promotion:Actively promote products or services to customers, identifying opportunities for upselling or cross-selling.
   Meet or exceed sales targets by effectively communicating the value proposition to potential clients.
   
3. Order Processing:Process customer orders, ensuring accuracy and timely delivery.
   Provide information on product availability, pricing, and delivery times.
   
4. Issue Resolution:Handle customer concerns and resolve issues promptly and professionally.
   Collaborate with relevant departments to address and rectify customer challenges.
   
5. Product Knowledge:Stay informed about the features and benefits of products or services offered.
   Assist customers in making informed decisions by providing product information and recommendations.
   
6. Sales Reporting:Maintain accurate records of sales transactions and customer interactions.
   Generate sales reports and contribute to the analysis of sales trends.
   
7. Customer Feedback:Collect and relay customer feedback to the management team to improve products or services.
   Implement improvements based on customer suggestions when applicable.
   
8. Team Collaboration:Collaborate with team members to achieve overall sales and customer service objectives.
   Participate in regular team meetings and training sessions.
   

Qualifications:

• Previous experience in customer service and sales roles preferred.
• Excellent communication and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Strong problem-solving skills and a customer-centric approach.
• Familiarity with sales techniques and CRM software is a plus.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a willingness to learn and adapt.

Education and Experience:

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in a customer service or sales role is desirable.