Responsibilities:
• Conduct inspection, trouble shoot and complete maintenance of ship’s main engine remote control system and navigation equipment
• Familiar with ship owners and shipyards working procedures and environment
• Willing to work in local and overseas shipyard as well as anchorage environment at irregular hours which include overnight, weekends and public holiday depending on vessel schedule

Requirements:
• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• ‘Hands on’ experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Service Delivery Operations Lead whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Service Delivery Operations Lead

Job Description:

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team.

Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed.

Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill 2.

2. Troubleshooting and Analysis Skill

3. 3. Manage a team of > 5 people before

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

• Responsible for handling all general office admin & clerical support, data entry, document scanning
• Proper filing of hardcopy documents for records and easy retrieval
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Handle enquiries and public feedback pertaining to the project site activities & environment
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
• Other ad-hoc duties as assigned

Requirement

• Proficient in Microsoft Excel and Word
• Able to communicate fluently in English
• Minimum pass in at least 5 subjects, including English at GCE “O” Level or Nitec Certificate

Job Title: E-commerce Fulfilment and Customer Experience Executive

About Us:
At Reckless Ericka, we’re all about passion, creativity, and making things happen. We’re a fun-loving team that thrives on delivering exceptional customer experiences – whether online or in person. We believe every interaction matters and aim to create memorable moments for our customers at every touchpoint. If you’re detail-oriented, customer-obsessed, and love making things run smoothly, this is the role for you!

Key Responsibilities:

1. Fulfilment Operations with a Customer Experience Focus:Manage the end-to-end fulfilment process, ensuring orders are processed, packed, and shipped promptly and accurately.
   Monitor order timelines and proactively communicate with customers about delays or updates to enhance their experience.
   Coordinate with shipping partners to deliver a seamless delivery experience, addressing any issues with a customer-first approach.
   
2. E-commerce Data Management for Enhanced Customer Insights:Monitor and analyse e-commerce performance metrics, focusing on customer behaviour and satisfaction.
   Maintain accurate product listings and inventory data to ensure customers have the best online shopping experience.
   Use customer insights from data analysis to suggest and implement improvements in the e-commerce journey.
   
3. Customer Service Excellence:Provide outstanding customer support through email, live chat, and social media, responding to inquiries with empathy and efficiency.
   Handle customer complaints or returns professionally, turning challenges into opportunities to create positive experiences.
   Manage studio appointments, ensuring each customer feels welcomed and valued during their visit.
   
4. Operational Support to Delight Customers:Work closely with internal teams to ensure processes are customer-friendly and efficient.
   Assist in maintaining an inviting studio space that reflects the brand and enhances the in-person customer experience.
   Identify potential customer pain points in operations and propose solutions to improve satisfaction.
   

Requirements:

• Diploma or equivalent qualification in Business, E-commerce, or related fields.
• Minimum 3 years of experience in e-commerce operations, fulfilment, or customer service, with a strong focus on customer experience.
• Proficiency in e-commerce platforms (e.g., Shopify) and order management systems.
• A passion for delivering exceptional customer experiences at every touchpoint.
• Excellent communication and interpersonal skills.
• Strong organisational skills with a meticulous attention to detail.

Preferred Qualifications:

• Familiarity with inventory management tools and shipping platforms.
• Previous experience in a retail or customer-facing role.
• Analytical mindset with the ability to interpret data to improve customer experiences.
• What We Offer:
• Competitive salary aligned with market standards.
• Opportunities for professional growth and skill development.
• Collaborative and inclusive work environment.

How to Apply:
Please submit your CV, portfolio (if applicable), and a cover letter detailing your relevant experience and why you’re the perfect fit for our team.

Email to: [email protected]

Please state the positon you are applying.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Our client is a Australian based MNC dealing with property management, they urgently requires:

Senior Executive (Loyalty)

Job Scope:

- Collaborate with internal and external stakeholders to provide input and ensure program and projects address key business needs and goals

- Work with cross functional teams in retail to ensure smooth implementation and integration of loyalty initiatives across all customer journeys and touch points

- Support in the management and growth of loyalty program, delivering business and customer value and resonate with target customer segments for various assets

- Develop loyalty and partnership marketing and communication plans that aligns with our portfolio of assets, customer segments and deliver on business goals

- Vendor, project and campaign management for all loyalty initiatives and implementation

- Utilize market research, data and customer insights to identify opportunities for customer engagement, segmentation, and personalized experiences

- Design and execute customer engagement plans to drive incremental value, engagement and acquisition

- Establish key partnerships to broaden, strengthen and strategically positions the loyalty program

- Liaise and negotiate with all required platform or technology partners

- Manage all vendor agreements with vendors, technology partners

- Internal presentation to stakeholders on project milestones and work in progress updates

- Liaise with internal teams such as ICT team for security review arrangements, timeline and ensure successful update or launch of products

- Conduct UAT and other required tests with vendors for new program releases

- Conduct necessary training for product users internally e.g concierge managers, marketing teams etc

- Budget Management & Forecasting

Experience:

- Good understanding of the retail and loyalty environment

- Strong understanding and experience in customer segmentation and journey mapping, data insights and analytics

- Ability to demonstrate how loyalty programs and marketing work synergistically

- Working and aligning with various multi-disciplinary teams towards common business goals

- Strong project and time management skills, with demonstrated ability to work with multiple stakeholders and teams to execute and implement projects promptly with accountability and success

- Proven ability to think critically and drive results

- Possess strong communication and organization skills

- Familiarity with financial principles

- Open to a contract to permanent role

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Summary Benefits:

• Competitive Salary
• AWS + Bonus
• Staff meals provided during shifts

Job Responsibilities:

• Prepare and cook menu items according to recipes and quality standards.
• Assist in food preparation, plating, and ensuring timely service.
• Provide friendly and efficient service to customers.
• Ensure compliance with food safety and hygiene regulations.

Job Requirements:

• Minimum 1-2 years of experience in the F&B industry.
• Possesses a valid Food Safety and Hygiene Certificate.

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Responsibilities:

• Identify and pursue revenue enhancement opportunities and marketing initiatives aimed at achieving revenue targets
• Collaborate with internal stakeholders to align campaign objectives with overall business goals, product launches, and promotional strategies
• Define, implement, and continuously refine the customer segmentation strategy and journey
• Identify key customer segments for targeted campaigns and develop personalized messaging strategies to drive engagement
• Monitor campaign performance, analyze data, and report on key metrics such as open rates, click-through rates and conversion rates to optimize results
• Utilize SQL to extract and analyze customer data, providing actionable insights to optimize campaign performance
• Implement A/B testing and data-driven optimizations to improve campaign effectiveness
• Oversee the end-to-end execution of marketing campaigns across email, SMS, app and various other communication channels
• Drive the overall strategy for automating existing campaign segments in alignment with the customer lifecycle journey
• Implement and automate finer aspects such as contact policies at the customer level to enhance the customer experience from BTL interventions, resulting in improved conversion of targeted offers and reduced churn
• Drive the NBO decision matrix and work with Data Science to balance decision tree methods with scientific frameworks
• Ensure effective communication and execution of campaigns and offers to the existing customer base

Requirement:

• Degree in Marketing, Business, Statistics or similar field
• Minimum 3-5 years of work experience in campaign management.
• Understanding of Digital Marketing and Social Media Marketing
• Strong Microsoft Excel & PowerPoint skills
• Good working knowledge of Tableau as well as SQL.

Job Responsibilities

• Greet and seat customers in the restaurant, ensuring they feel welcome and attended to.
• Take and serve orders promptly, accurately, and efficiently, with a focus on delivering a memorable dining experience.
• Provide detailed information about the menu, including yakitori dishes, beverages, and daily specials, to assist customers in making informed choices.
• Prepare and serve beverages, including alcoholic drinks, with a high level of expertise and presentation.
• Maintain cleanliness and organization of the bar area, including stocking and replenishing supplies as needed.
• Assist with setting up and closing the bar area, ensuring it is ready for service.
• Handle customer inquiries, special requests, and feedback with professionalism and a positive attitude.
• Work closely with the kitchen staff to ensure timely and accurate delivery of orders.
• Process payments, manage bills, and ensure accurate cash handling and transactions.
• Uphold the restaurant’s standards of service, quality, and cleanliness at all times.
• Collaborate with team members to create a harmonious and efficient work environment.

Job Requirements

• Previous experience in a similar role, preferably in a high-end or Japanese restaurant setting.
• Strong customer service skills with a friendly and outgoing personality.
• Basic knowledge of Japanese cuisine, particularly yakitori, and a willingness to learn more.
• Experience in bartending or beverage service is a plus.
• Ability to work efficiently in a fast-paced environment while maintaining a high level of attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Flexibility to work evenings, weekends, and public holidays as required.

Benefits:

• Basic $3,200 + $1,300 Transport Reimbursement
• High Gross
• Commissions applicable
• 5-day work
• VB + Performance Bonus

Key Responsibilities:

• Service Contract Management: Acquire new service contracts and ensure timely renewal of existing contracts.
• Sales Generation: Promote and secure sales for major repairs, field service jobs, and rental repair chargeable work for heavy vehicle or glass, woods, metal fabrication
• Customer Follow-up: Follow up on all service documentation and ensure timely completion of services and repairs.
• Relationship Building: Build and maintain strong relationships with key and fleet customers, providing tailored logistics solutions to meet their needs.

Requirements:

• Education: NITEC and above in any relevant field.
• Experience: Minimum 2 years of experience as a service advisor, preferably in the Material Handling Equipment (MHE) industry or similar.
• Technical Knowledge: Basic understanding of Material Handling Equipment (MHE).
• Licenses: Possess a Class 3 driving license
• Skills: Computer literacy, good communication, and customer service skills.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

Our client is a Fortune 500 company and a Tier-1 global investment banking, securities, and investment management firm. The role is a 1-year outsource contract position

Business Overview
Asset Servicing is a Global Markets Division business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service.

Responsibilities

• The distribution of entitlements from Voluntary and Mandatory APAC Equity and Fixed Income Corporate Action and Income events
• Asset Servicing event creation in proprietary systems
• The support of internal trading desks, prime brokerage clients, stock loan counterparties and external brokers
• Reconciliation of cash and stock balances
• Interpreting information from and liaising with custodian banks and self clear markets utilizing standards such as SWIFT
• Delivery of accurate and timely work within a time pressured environment

Requirements

• Strong technical understanding on asset servicing and corporate action
• Understanding of a broker dealer environment and key associated market risks
• Experience of Asset Servicing in APAC markets.
• Superior organization skills with regards to day to day and project work•
• Logical and proactive thinker
• Strong team player with good communication skills
• Ability to work in a high risk environment to challenging deadlines and targets
• Proven track record of using initiative and implementing process improvements

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403
Foo Erin EA Reg No: R2196422

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team.

Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed.

Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Job Scope:
As a member of customer support team, the Customer Support Engineer (CSE) will be responsible for technical support activities to customers and partners including on-site support and second line support as needed. He/she will act as the liaison between the field and customer support regional office in Hong Kong and being the technical representative to resolve customers and partners’ issues and escalations.

Responsibilities

• Provide remote support to customers to resolve technical problem
• On-site support to customers until problem solved
• Perform on-site installation and training to customers
• Handle and follow up escalated issues from customers until solution is provided. Communicate promptly escalations to the Regional Technical Specialist team in Hong Kong
• Provide application support to clients’ engineer or internal staffs
• Prepare timely report to customer support management
• Participate on special projects and company initiatives as needed.

Requirements

• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Microsoft Office
• Preferably Junior Executive specialized in Engineering - Mechanical/Automotive or equivalent.
• Preferably with Class 3 License

Job Title: Customer Relationship Executive - BYD / Denza

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.
11. Conduct and manage customer satisfaction survey including but not limited to post showroom visit/ test drive/delivery customer satisfaction follow up
12. Collect, analyze and share useful statistics, market trend and local best practice from retail marketing operations
13. Handle unexpected events, such as customer complaints, poor departmental cooperation, etc., to ensure effective implementation of the associated processes.
14. Assist sales manager to set the monthly DCC outbound call volume , customer arrival volume, test drive volume to complete the lead generation rate, follow up rate, arrival rate , test drive rate of various indicators statistics and analysis

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.
• Prefer candidate who able to start immediately.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Summary Benefit :

✅Basic up to $3000 + OT + Incentives

✅ 5 days work, Good Benefits

✅ Career Growth

Responsibilities :

• Greet and assist guests with inquiries and requests.
• Handle bookings, reservations, and special arrangements.
• Manage guest complaints.
• Coordinate with other departments to fulfill guest needs.
• Maintain a welcoming and professional atmosphere at all times.
• Perform ad hoc tasks as required by management.

Requirements :

• Relevant experience is advantage
• Customer service skills, good in communication.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Benefits:
• Salary up to $2200 - $2700 + Incentives
• 5 Days, office hours
• On job training will be provided
• East

Job Scope:
• Answer incoming calls and respond to emails.
• Greet and assist customers in a friendly and professional manner
• Respond to customer inquiries (social media, whatsapp) and address any concerns or complaints
• Follow up on installation, repair or replacement quotations.
• Manage the entire process of customer orders, including negotiation, closing, delivery, and payment collection.
• Prepare maintenance contracts.

Requirements:
• Entry level, on job training will be provided.
• Passion for customer service or interpersonal skills is essential.
• Candidates with outspoken, sales-oriented experience welcome to apply.
• Good in communication and good customer service skills

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description

We are looking for a Senior Lead to join our Payment Operations team, leading APAC Regional Service Delivery.

In this role, you will focus on supporting Wise’s mission through driving operational excellence for APAC Regional Payment Operations. This translates to ensuring your teams are operationally resilient, delivering the best quality standards, and striving towards instant service to deliver the best in class experience for our customers. To achieve this, you will be working closely with key stakeholders across functions, ranging from Product teams to Service Scale & Experience teams.

As a lead of leads, you will develop and empower a team of high-functioning Payment Operations Team Leads, with a mindset that enables you to simultaneously drive optimisation and inspire your team. You will be responsible for setting strategic direction and KPI targets, ensuring these are met. You will provide support, guarantee collaboration and embrace opportunities to consistently improve the state of Payment Operations.

Your Mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. In this role, you'll add to that mission by:

• Lead and develop a team of strong Payments Operations Team Leads that are empowered to lead and build strong operational teams;
• Drive operational excellence, ensure operational KPIs & SLAs are consistently met while seeking to continuously improve them;
• Ensure the sustainability of your domain, focusing on longer term operational scalability and efficiency;
• Provide hands-on guidance and oversight to ensure your Team Leads are setting goals and executing on the most impactful initiatives that align with Product roadmaps and Payment Operations goals;
• Take ownership on driving strategic direction within your domain and driving accountability in their delivery, ensuring OKRs and KPIs are consistently met;
• Work closely with cross-functional teams to ensure your team is operationally resilient and identifying opportunities to improve the customer experience;
• Influence product & servicing team roadmaps to ensure consideration and action on improvement opportunities to influence operational scalability;
• Identify opportunities to optimise operational inefficiencies, translating them to impactful initiatives;

This role will give you the opportunity to:

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organization, driving us towards Mission Zero!

Requirements:

- Driving License (Optional)

- Basic book keeping knowldge

- Microsoft Excel , Word

- Company located at Kaki Bukit (East Side)

Job Scope :

- Answering calls and Reply sales enquiries

- Data Entry ( Issue invoices, Contract, submition of summon)

- Checking Sales and Follow up weekly for payments

5days + alternate saturday - operation hours 10am to 7pm

PH off

Incentive / Staff Discount/ Sales commssion

Interested candidates can whatsapp 98217453

WhatsApp link: wa.link/9sllay

Kindly covert resume and send thru whatapp to get the faster response.

**Candidates with retail experience prefered**

Duties & Responsibilities

• Acquire new customers and service existing ones
• Conduct specialty maintenance products’ demonstrations and training sessions for clients
• Any other tasks assigned by management

Job Requirements

• Diploma in any discipline
• Some selling experience
• Self-motivated, independent and a good team player
• Singaporean only

ROLES & RESPONSIBILITIES:

- Perform monitoring activities using tools provided as well as reviews of transactions flagged out

- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.

- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client

- Handle ad hoc duties as required

REQUIREMENTS:

- Minimum 1 year of experience working in an administrative role

- Minimum education level: N levels subject to working experience

- Fast learner and good team player

- Demonstrates good communication skills and comfortable to work in a fast-paced environment

- Working/shift hours are 10am-10pm, 4 days a week

- Able to work rotating shift hours including weekends and public holidays

Customer Support Engineer

• 12 months contract
• Office location: Aljunied

We are seeking for a motivated individual who has hardware technical knowledge on x86 infrastructure enterprise products to join our dynamic team in Singapore. This position requires a strong blend of technical expertise, customer service orientation, and effective communication skills to play a crucial role in providing technical support, diagnostic testing, repair/resolution of hardware, operating system, virtualization, and infrastructure in dynamic enterprise environments.

The Opportunity

• Provide field support based on SLA (24x7)
• Perform standby duty based on rotation basis
• Provide post-sales project implementation, onsite support and coordination
• Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
• Deliver high quality services and customer satisfactions to our clients
• Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area
• Provides timely update of activity list on a weekly basis
• Drive self-improvement and upkeep with the latest technologies and corporate changes on a continuous basis
• Able to work independently with minimal supervision when tasks are assigned
• Any other ad-hoc assigned by superior

Your Background

• Diploma in Information Technology or equivalent with minimum 1 year of relevant experience
• We welcome candidates with strong PC/notebook and user computing skills who are planning to transition into x86 enterprise support.
• Candidates without certification, but possessing substantial x86 hardware experience, will be considered
• Well trained in x86 based systems field engineering, troubleshooting methodology, problem determination and remedial action plan
• Familiar with either Microsoft Windows Server, Linux/Unix, Virtualization solutions and IT infrastructure
• Able to communicate clearly and concisely, both orally and in writing.
• Contributes positively as a team player and align to business goals.
• Experience in independent hardware maintenance, services delivery
• A service-oriented, open mindset
• Thrive in a fast-paced collaborative environment.
• Team player, Self-motivated and delivery focused.
• Strong problem-solving and analytical skills.
• Able to lift and move computer parts < 15KG for parts replacement.
• Able to assemble and disassemble a server or desktop computer.
• Able to perform system rack mounting with minimal support

Advantageous to have:

• Certification from Microsoft (MCSE/MCITP), VMware (VCP), CCNA and any system-based certification from principle (IBM/HP/Dell/Cisco UCS/EMC/NetApp) are a plus

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

Our client is a Australian based MNC dealing with property management, they urgently requires:

Senior Executive (Loyalty)

Job Scope:

- Collaborate with internal and external stakeholders to provide input and ensure program and projects address key business needs and goals

- Work with cross functional teams in retail to ensure smooth implementation and integration of loyalty initiatives across all customer journeys and touch points

- Support in the management and growth of loyalty program, delivering business and customer value and resonate with target customer segments for various assets

- Develop loyalty and partnership marketing and communication plans that aligns with our portfolio of assets, customer segments and deliver on business goals

- Vendor, project and campaign management for all loyalty initiatives and implementation

- Utilize market research, data and customer insights to identify opportunities for customer engagement, segmentation, and personalized experiences

- Design and execute customer engagement plans to drive incremental value, engagement and acquisition

- Establish key partnerships to broaden, strengthen and strategically positions the loyalty program

- Liaise and negotiate with all required platform or technology partners

- Manage all vendor agreements with vendors, technology partners

- Internal presentation to stakeholders on project milestones and work in progress updates

- Liaise with internal teams such as ICT team for security review arrangements, timeline and ensure successful update or launch of products

- Conduct UAT and other required tests with vendors for new program releases

- Conduct necessary training for product users internally e.g concierge managers, marketing teams etc

- Budget Management & Forecasting

Experience:

- Good understanding of the retail and loyalty environment

- Strong understanding and experience in customer segmentation and journey mapping, data insights and analytics

- Ability to demonstrate how loyalty programs and marketing work synergistically

- Working and aligning with various multi-disciplinary teams towards common business goals

- Strong project and time management skills, with demonstrated ability to work with multiple stakeholders and teams to execute and implement projects promptly with accountability and success

- Proven ability to think critically and drive results

- Possess strong communication and organization skills

- Familiarity with financial principles

- Open to a contract to permanent role

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Title : B2C Sales and Customer Engagement Specialist

As the first hire in our sales function, the B2C Sales and Customer Engagement Specialist at

MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor.

This role is perfect for someone who thrives in a customer-centric environment and is eager

to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ

Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will

engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain

customers. Additionally, you will collaborate closely with our marketing team to ensure a

seamless experience between our e-commerce platforms and sales efforts. You’ll also be

responsible for utilizing HubSpot to manage customer data, track sales activities, and

maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and

product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs,

offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain

accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns,

prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and

repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed

targets.

● Actively gather and analyze customer feedback to continuously improve the sales

process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate

benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications,

or a related field.

● Experience: Minimum of 8 years in retail sales or a customer-facing sales role, with

a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and

meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building

rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at

engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced

environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to

addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good

grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly

marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)