At BIGFUNDR, our work enriches the lives of both investors and property developers by assisting them in meeting their financial objectives and needs. With support from an SGX-listed entity, we nurture substantial ambitions to disrupt and reshape the savings industry through the introduction of class-leading financial instruments that offer meaningful alternatives to traditional bank deposits. As a Client Service Executive, you hold a pivotal role in our multi-channel distribution strategy, responsible for delivering high-value client services and support to our diverse pool of retail, accredited, and institutional investors.

About the job

As an ambassador for the company, the BIGFUNDR Client Service Executive should ideally thrive in making meaningful and systematic engagements with clients and be proactive in outreach. You will contribute to the team's success by extending BIGFUNDR's product and service offerings to clients through our class-leading BIGFUNDR platform and planned service calls, emails, and live chats. To excel in this role, you are expected to be a self-starter, a keen learner, and adaptable to changes. Applicants must demonstrate strong communication skills (verbal, written), possess a genuine passion for providing exceptional client service, and have the ability to develop and maintain client and business relationships.

Who are we looking for

Dynamic and passionate individuals who dare to dream, seize each day, believe in our purpose, love what we do, and are ready to BE THE CHANGE!

Key responsibilities

● Attend to investors’ queries and feedback via calls, live chats, emails and social media promptly and confidently

● Provide top-notch sales and service support to BIGFUNDR’s retail, accredited and institutional clients

● Deliver unparalleled and consistent investor experience to “wow” investors

● Client account management

● Inform investors of BIGFUNDR’S deals and promotions

● Forge and maintain long-lasting investor relationships

● Acquire new clients through proactive, outbound calls and active participation in corporate events and seminars

● Work with Operations and Compliance teams to onboard new investors

● Prepare product or service reports

Qualifications and Experience

● Degree / diploma in any discipline

● Customer-centric, service oriented

● Enjoys interacting with clients

● Good communication and interpersonal skills

● Team player with a positive, pleasant & outgoing personality

● Experience in Investor Relations / Client Service will be an added advantage

● Relevant CMFAS qualification: M1B (candidate will be given time to complete)

• Answering enquires from all different mediums such as walk-ins, phone calls etc
• Assisting customers in any services as required
• Develop customer service quality benchmark
• Supporting new developments and initiatives
• Handling of administative tasks
• Any other adhoc duties as assigned

Requirements:

• Minimum Diploma
• Proficient in Microsoft Office applications
• Experience in B2C sales will be an advantage
• Location: Somerset
• Working hours: Mon - Fri, 8:30am - 6pm
• Salary: Up to $4500
• 1 year contract (renewable)
• Able to start work immediate or within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Why Join Us:

• Opportunity to contribute to the growth of a thriving SME
• Collaborative work environment with a supportive team
• Competitive salary and benefits package

Key Responsibilities:

o Generate leads through various channels (online platforms, networking events, referrals)

o Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement

o Create and send invoices to clients for products and services rendered and follow up on overdue payments

o Coordinate with the finance department to track and manage payment collections.

o Negotiate terms and conditions with clients to secure deals and contracts

o Actively seek new business opportunities and clients

o Stay informed about industry trends, competitor activities, and market conditions

o Work closely with the sales team to align efforts with promotional activities

o Identify emerging customer needs to inform product and service development

o Respond promptly to customer inquiries via phone, email, or in-person

o Address and resolve customer concerns, complaints, or issues in a timely and satisfactory manner

o Build and maintain strong relationships with existing clients

o Collaborate with sales, production, and other departments to streamline processes and improve customer experience

o Provide customer feedback to enhance offerings based on market demands

o Maintain organized records of customer interactions, sales transactions and payments

o Generate regular reports on sales performance, customer satisfaction, and outstanding payments.

Requirements:

• Minimum of a Diploma or bachelor's degree in business, marketing, or a related field.
• 2-5 years of experience in sales and customer service, preferably in the printing industry.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and multitasking abilities
• Ability to collaborate with different departments, including sales, marketing, and production

How to Apply:

Submit your latest resume and cover letter to [email protected], only shortlisted candidates will be contacted for an interview.

Join us in shaping the future of the printing industry!

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Roles & Responsibilities

1. Implement the Customer Support Policy for the OEM End User. Supervise, maintain and support company systems in the field.

2. Support OEM partners, and End Users internal service as defined under warranty and service support agreements.

3. Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training).

4. Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.

5. Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time.

6. Assist in new equipment integration, “add-ons,” and upgrades.

7. Provide feedback to the headquarters based on experience gained with customers.

Requirements

1. Bachelor’s degree related to Semiconductor / Engineering industry.

2. Prior experience in semiconductor industry would be an advantage.

3. Good communication skills, team player, service orientate.

4. Able to accept work shift and oversea support if need.

5. Proficient in English.

6. Fresh graduates are welcome

Job Purpose

You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The job

- Attend to enquiries and requests from phone calls in a professional and prompt manner.

- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

- Ensure effective and timely follow-up as promised to customers.

- Alert management of issues and concerns that require escalation for complete resolution.

- Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

- Work closely with stakeholders on the service request requirements.

- Deliver service requests within stipulated service standards.

- Undertake projects or other responsibilities as assigned.

Job Requirement:

- Min ’A’ Levels or Diploma holder with relevant working experience.

- Good interpersonal and communication skills.

- Proficient in written and conversational English. Mother Tongue will be advantageous to support non-English speaking customers.

- Possess a pleasant and cheerful disposition.

- Meticulous and detailed-oriented.

- High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team.

Interested applicants, please email your resume to Alicia Fong Yee

Email: [email protected]

CEI Reg No: R1104594

EA Licence No: 99C4599

Key Responsibilities

• To work as part of a project team to support control system projects;
• To generate and manage engineering documents, drawings and specifications from vendors/customers;
• To monitor project resources, budget, schedule, scope of work and adhere to milestones;
• To provide engineering support to project team and customers, including field work as and when required;
• To conduct project procurement and vendor management;
• To provide support throughout project life cycle: sales, planning, design, integration and commissioning.
• To provide after sales service support to end-users;
• To work as part of a service team to attend to site service call/contract, on-site trouble-shooting activities, etc.;
• To fulfill any other duties as and when assigned by management

Responsibilities

• Diploma/Degree in Electrical/Electronics/Mechatronics Engineering; Experience in Marine Safety / Refinery / Petrochemical Industry preferred.
• Entry level will be considered. Salary will commensurate in accordance to experience
• Good command of English and computer literacy;
• Strong customer relations skills, good team player and excellent communication skills;
• Knowledge with MS Office, AutoCad 2017 and above preferred;
• Experience in Programming Logic Controllers (PLC), Instrumentation and Control Systems design is an added advantage.
• Experience and knowledge in Fire and Gas Detectors and System is an added advantage.
• Must be able to withstand work pressure and customer's demand.
• Must be highly independent and resourceful.
• Must possess integrity and drive.
• Possess a valid class 3 driving licence is an added advantage

Patient Service Associates (6 Months Contract) x 5

(Renewable Contracts)

Working location: South (Accessible by Outram Park MRT)

Working Hours: 8.30am to 5.30pm (Any 5 days work week)

Main Responsibilities:

• Responsible for providing services to patients
• Registration of patients
• Appointment scheduling
• First touch point for pre and post procedures
• Payment collection and providing financial counselling payments
• Keeping up-to-date patient records , ensuring accuracy and compliance with confidentiality regulations.

Requirements:

• Registered with Singapore Nursing Board
• Proficient in Microsoft Office tools

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

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https://t.me/Fasttempcontractjobs

EA License No: 05C3451

· Attend to phone-in enquiries and/or emails correspondence and provide personalized services to customers in a timely, efficient and professional manner.

· Accurate case logging into the Customer Relationship Management system.

· Follow-up on all outstanding/existing cases.

· Liaise with Business Unit Stakeholders and Overseas Partners to rectify service-related issues with effective solutions to achieve maximum customer satisfaction.

· Reports to the Customer Service Supervisor/Team Leader.

· Any other ad-hoc duties as assigned by your Customer Service Supervisor/Team Leader.

Requirement:

· GCE 'O' level

· 1 year Customer Service experience in call center (Inbound calls)/ Customer Service related industry is preferred

· Active listener and possesses problem-solving skills

· Fast learner, good team player in a fast-paced environment

• Assist to set up machine
• Handle installation of machine and training
• Lapping and polishing of machine operation
• Ad-hoc duties as assigned

Requirements:

• Training will be provided
• Min Higher Nitec in Electrical/Mechatronics
• 5 days work week (Mon to Fri, 830am - 615pm)
• Location: Ang Mo Kio
• Salary up to $3000

How to apply:

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Wong Lin Lin

EA Reg ID: R1659675

EA Licence No.:19C9603