Sales Admin/ Customer Service Executive

• Assists in handle and resolve all customer queries effectively and promptly.

• Escalating service support issue when required.

• Preparation of supporting documents.

• Any other adhoc duties assigned.

REQUIREMENTS

• Min GCE "N" Level or higher with 2 to 3 years of customer service experience

• Proficient in MS office applications, especially Excel formula & pivot table.

• Good Customer service, comfortable handling customers’ calls and emails.

• Good project management skills with strong communication skills.

Salary: $2,800 - $3,500

Location: Walking distance from MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Benefits:

· $5,000 higher + Variable Bonus + AWS

· 5 Days work week (9am – 5.30pm)

· Central / Bukit Merah work location

Job Description:

We are looking for a highly skilled Customer Service Manager, with expertise in sea operations. This role offers a dynamic and rewarding environment for individuals who excel in within the freight forwarding industry. This role ensures operational efficiency, customer satisfaction, and compliance with international trade regulations.

Key Responsibilities:

Oversee and facilitate activities related to NVOCC, sea export, sea import, triangle shipment, warehousing, and trucking. Resolve any operational-related issues promptly and effectively. Lead and supervise the ocean freight operations team to maintain high levels of customer satisfaction. Implement process improvements to enhance operational efficiency and service quality. Develop and maintain strong relationships with shipping lines, port operators, and other key stakeholders. Ensure compliance with customs requirements, import and export procedures, and all international trade and shipping regulations. Track and monitor vessel arrivals/departures and update customers about any deviations. Handle customer inquiries promptly and provide comprehensive solutions for their shipment needs. Participate in existing and new RFQ or bidding projects as needed. Support ocean business development and trade lane management. Prepare invoices for customers and verify subcontractor invoices. Ensure compliance with customer Standard Operating Procedures (SOP). Prepare reports for customers and conduct performance analyses for upper management.

Qualifications:

· Diploma or Bachelor degree in Logistics, Supply Chain Management, Business Administration, or a related field.

· Minimum of 10 years experience in sea operations within the freight forwarding industry.

· Proven experience in ocean freight operations and team leadership.

· Chinese language skills for liaising with clients

· Strong understanding of international trade regulations and customs requirements.

· Excellent negotiation, communication, and problem-solving skills.

· Proficiency in Microsoft Office and industry-specific software.

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

• Print laundry log sheet from Knowcross system and monitor that Housekeeping Runner brings down all recorded room number parcel to laundry department
• Notify housekeeping for recorded parcels not brought down to ensure timely collection of laundry parcels from guest rooms
• Communicate with guest to highlight discrepancies or clarify matters by leaving voicemail and speak to guest to seek verification for major defect. If guest is not in to verify, item with major defect is to be return undone with a letter of explanation and consent for cleaning
• Billing and proper keeping of daily bills
• Administer on hold parcel record, stain letter, rejected item, daily guest works assembly report, buddy parcel and others
• Ensure items found from garments or from the processing centre are returned to the rightful owner and re-directed to the Lost and Found Department for further follow up
• Prepare daily sales summary, function report, cashier report and casting of charges
• Conduct monthly inventory of laundry supplies to prepare for next orders
• Follow up on every written order to ensure that all cleaning request forms are received by the required time
• Maintain adequate stock of forms relevant to the Valet Operations
• Attend to guest complaints or clarifications in the absence of the superiors
• Maintain cleanliness of all office equipment in the general office which include time stamp machine, cashiering system, computers, typewriters, etc, and proper housekeeping of laundry supplies storage room
• Be familiar with the locations of guestrooms, storage place of guestroom amenities and guests’ items, etc.

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Key responsibilities:

• ​To greet and assist all arriving/departing patient/guests promptly.
• To provide patient orientation and act as a liaison officer for service requests and transportation needs.
• To identify and address patient/guests' immediate needs; ensuring positive experience.
• To liaise with other departments to ensure excellent service delivery to patient/guests.
• To gather improvement pointers from patients/guests to achieve excellent customer satisfaction.
• To remain vigilant and report any irregular activities to Security.

Job Description

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to healthcare13@recruitexpress.com.sg (Attn: PSA - Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Summary

As a Customer Relations Specialist, you will play a crucial role in supporting our sales team by managing day-to-day sales operations, coordinating schedules, and handling customer inquiries. Reporting directly to the Sales Manager, you will be the backbone of our sales department, ensuring that all sales-related activities run smoothly and efficiently. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Your efforts will help maintain strong customer relationships, improve sales processes, and contribute to the overall success of the team.

Responsibilities:

• Sales Coordination: Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Customer Engagement: Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering strong customer relationships.
• Order Management: Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Resource Management: Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Customer Support: Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Issue Resolution: Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Data Management: Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Process Improvement: Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Prior experience as a sales coordinator or in administrative roles is advantageous.
• Expectations: Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Technical Skills: Proficiency in MS Office and other computer applications relevant to the role.
• Education: Diploma or higher qualification in a related field.

Job Summary

As a Customer Relations Specialist, you will play a crucial role in supporting our sales team by managing day-to-day sales operations, coordinating schedules, and handling customer inquiries. Reporting directly to the Sales Manager, you will be the backbone of our sales department, ensuring that all sales-related activities run smoothly and efficiently. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Your efforts will help maintain strong customer relationships, improve sales processes, and contribute to the overall success of the team.

Responsibilities:

• Sales Coordination: Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Customer Engagement: Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering strong customer relationships.
• Order Management: Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Resource Management: Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Customer Support: Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Issue Resolution: Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Data Management: Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Process Improvement: Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Prior experience as a sales coordinator or in administrative roles is advantageous.
• Expectations: Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Technical Skills: Proficiency in MS Office and other computer applications relevant to the role.
• Education: Diploma or higher qualification in a related field.

ROLES AND RESPONSIBILITIES:

• Build relationships with our clients. Support client enquiries by giving information in a friendly and efficient way. Taking responsibility in finding solutions for our clients, whilst keeping up to date with our services and policies.
• Generate new sales through cross/up selling & referrals
• Responsible for all administration and coordination of activities within departments as well as to ensure the smooth procedure required in the front-line operations in our service.
• Plan social media marketing timelines and write digital marketing material
• Utilize photography, videography, and video and photo editing tools to create marketing material for various social media and website
• Overseeing the design and graphics of marketing materials
• Support marketing executives in organizing various projects
• Conduct regular social media competitor analysis and identify opportunities and areas for improvement

QUALIFICATION AND CRITERIA:

• Min GCE ‘A’ Level with 1 to 2 years of customer service experience, preferably in B2B service.
• A strong desire to learn and grow.
• Excellent communication and interpersonal skills.
• Self-motivation and a positive attitude.
• Willingness to embrace challenges and think creatively.
• Passionate about delivering first-class service with the spirit of excellence.
• Have a Growth Mindset; We are growing fast. The team and processes will evolve over the next few months. The goal is to continuously learn and improve from our work and each other.

Location: Singapore (Hybrid)

As a Customer Success Manager, you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence services and solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You’ll be responsible for driving product usage and adoption, as well as facilitating account growth/retention via tailored success plans. You’ll leverage your prior experience in customer success and cyber security to foster successful and long term client relationships with Recorded Future. Don’t miss your opportunity to become a Futurist!

Recorded Future’s Intelligence Services mission is to partner with our clients to deliver successful security outcomes and business value from our solutions and services. Your days will be spent working closely with our clients to ensure that they are effectively using our intelligence cloud and services to positively impact a range of security functions including security operations, incident response, threat research, vulnerability management, risk, and geopolitical / physical threat teams.

What You’ll Do:

● Act as the primary point of contact for customer security teams including SOC, CTI, IR, GRC, Fraud, and more

● Drive product adoption across a diverse portfolio of the company’s clients across APJ

● Execute our client engagement strategy by delivering comprehensive Success Plans

● Manage and answer inquiries about our Intelligence Cloud, API/Integrations, and other services

● Identify, assess, and escalate account risk factors and orchestrate remediation efforts

● Work closely across the Intelligence Services Department and other teams — Onboarding, Training, Support, Operations — to construct and scale solutions across customer businesses

● Learn our platform, stay current on cybersecurity events, and build deep familiarity with the various customer security functions where we deliver value

● Regularly capture and internally share your customers’ experience with Recorded Future

● Be ultimately accountable for the overall health of each customer by ensuring high rates of customer adoption, growth, and retention

What You’ll Bring to the Team:

Knowledge:

● Demonstrated experience in Customer Success and enablement principles

● Strong understanding of Cyber/Information Security fundamentals

● Familiarity with Project Management processes, strategies, and methods

Competencies:

● Passion and drive for making customers happy and successful

● Positive, collaborative, and energetic attitude with a strong desire to make an impact

● Polished and professional approach for delivering customer engagements

● Proven history of successfully managing multiple, often competing priorities simultaneously

● Experience designing and executing communications and/or customer success programs

● Superb communication skills with an ability to convey complex concepts to all levels of client personnel–from an analyst up to the CISO

● Demonstrated passion for cyber security and intelligence

Requirements:

● Bachelor’s degree or 3+ years of relevant Customer Success and SaaS work experience

● A native Korean speaker and fluent in English is essential as this role requires interactions with Korean clients

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Service Staff (Japanses Restaurant)

Job Responsibilities:

Provide excellent service and good relations with guests

Serve food and beverages professionally, adhering to high service standards

Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

Assist the Restaurant Manager in daily restaurant operations

Company Benefit:

1 duty meal & uniform provided

Annual and Medical Leave

Medical benefits

Training provided

Requirement:

Able to communicate in English effectively

Positive attitude , Independent, self-initiated, and able to work in a team environment

Working Location : Mohammed Sultan Road

Interested candidate, please submit your updated resume to [email protected]

Please indicate the below information in your resume:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

- Photo

Roles & Responsibilities

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Job Responsibilities:

● Provide full administrative and customer service support to the marketing department.

● Perform data entry, documentation, printing, billings, and filling duties

● Maintain a proper filing and document control system for recording and tracking documents

● In charge of order processing for online store and e-commerce platform

● Provide support to E-commerce Team

● Designing product promotions and sending EDM to the relavant customers for sales period.

● Other ad-hoc administrative duties as assigned.

Requirements :

• Prefer to have candidates with relevant experiences

• Able to start work immediately/ Able to quickly adapt to new environments

• Bilingual speaking

• Computer literate, independent & responsible

• Self-motivated

• Customer service oriented

• Knowledge of adobe photoshop & designing.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

Requirement

• GCE O Level and above
• Prior experience in call centre / customer service will be an added advantage
• Possess good communication skills
• Able to commit to 6 months contract

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Jakarta Dubai and Philippines.
We are seeking a mature and responsible individual capable of managing both our studio branch and our esteemed customers. The goal is to enhance member engagement, satisfaction, renewal rates, and cultivate advocates for our brand.

Job descriptions:

Customer Care Team - Welcome and On-board New Members

- Welcome new members, provide support in starting their wellness journey
- Engage and build rapport with members to gather early feedback

- Follow through the new member onboarding process and completeness of membership profile

Customer Care Team - Engage Existing Members
- Personalised Check-in message at 1/3/6 months
- Review members attendance & frequency
- Check in with members who stop coming regularly
- Track and prepare Birthday Cards

You will also be tasked with overseeing the operational control of your branch, collaborating closely with the Head of Operations on a daily basis to enhance efficiency and effectiveness.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Previous experience in customer service or a related field is preferred
• Able to handle cleaning duties such as mats sanitising, studio upkeep, toilet hygiene and wrapping up the studio by end shift
• Admin background is a must

Available working hours:

• Full time from Mon - Fri 7am to 3pm
• Able to commit weekends/PH 8.30am - 5.30pm
• Part time from 4-10pm on weekdays, weekends/PH 8.30am - 5.30pm
• Locations available Kovan, Katong, Bukit Timah and Thomson

Training will be provided.

What You’ll Do

• Customer service. Check-in and greet customers upon arrival.
• Customer readiness. Assist customer with the final steps to prepare them for delivery day.
• Host on site vehicle deliveries
• Supporting Sales and Service teams with ad-hoc requests, increasing productivity and throughput.
• Support admin functions with paperwork coordination
• Assist with final vehicle preparation (wash & stage for delivery).
• Contribute to keep all areas and operations clean and tidy.
• Miscellaneous jobs as required.

What You’ll Bring

• Valid driving licence, clean driving record and insurable
• Great work ethic and team player

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Description Summary

Advises and guides the client regarding the use of a broad range of products, offerings, and services. Following a standard call flow and problem handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve and close the problem, or route the incident record to the appropriate level of support. Using technical resources and tools, they support the client by answering questions and responding to client requirements. They utilize their product, technology, industry and/or services skills to identify problems which may be related to product installation, update, configuration, operations or performance. They guide the client, advising on potential resolutions and their implementation, and play a key role in overall client satisfaction.

Lead - IT Service Request is required to lead the Service Request team.

Job Description

Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.

A Lead - IT Service Request combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.

You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.

You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored!

Your future at Kyndryl
This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience
· 3-5 years relevant experie
· Knowledge of Windows, Mac, or Linux operating systems
· Support help desk knowledge
· Troubleshooting and problem-solving skills
· Customer support knowledge
· Active listener with flexibility to modify approach and adapt to customer needs

Preferred Skills and Experience

· Experience working with Windows, Mac, or Linux operating systems
· Troubleshooting and problem-solving expertise
· Support help desk experience
· Customer support experience
· Experience modifying approaches and adapting to customer needs

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary:

• Basic up to $2800
• AWS & VB
• 4 Day work week (Including Weekends), 8am to 8pm or 9am to 9pm
• Location: Near to Steven MRT

Job Scope:

• Respond to incoming phone calls
• Demonstrate a passion for working with animals
• Offer frontline customer service, manage counter registrations, and schedule appointments
• Maintain accurate records and manage appointment bookings
• Perform basic administrative tasks
• Place stock orders
• Handle payment collection, prepare, and dispense medications
• Maintain cleanliness and perform housekeeping duties

Job Requirement:

• Prior front-facing customer experience
• Previous experience in the healthcare service sector preferred / Customer Services / Receptionist

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified

*We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroupsg.com

RK Recruitment Pte Ltd | EA License No.: 20C0280

Danny Wong Shee Nie | EA Personnel No.: R21100600

Join our Team @ D'Penyetz Lor Chuan!

We are recruiting for a positive Service Staff to help us with our F&B establishment on a permanent basis.

Restaurant Service Crew Responsibilities:

• Process customers’ orders and generate their bills.
• To clean all tables after clients have left and get such tables prepared for the next set of clients.
• To maintain the cleanliness of service areas as required.
• Please prepare, serve, and pack warm foods, and beverages to clients according to the orders.
• Daily clean of plates and bowls with provided Automated Dishwasher
• Storing ingredients and food items according to food safety standards.
• Monitor stock and place orders when there are shortages.
• Opening/Closing of Service Areas.

Requirements:

• Entry-level / no working experience are welcome to apply, and training will be provided
• Demonstrate the ability to multi-task and work well in a fast-phase environment.
• 5.5 days' work week, off on weekday
• Able to work on weekends, and public holidays.
• Remuneration varies according to experience.

Job Highlights:

• Walking Distance to MRT Stations (8 mins walk from MRT to Building
• Competitive Salary
• Meal Provided
• Outpatient Medical Benefits
• Birthday Leave

WhatsApp Message Us Now!

Recruitment Hotline 9101 1238

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices