Join Us in Creating Dessert Wonders!

Are you passionate about food? Join us and create magic together in the world of desserts!

We are a unique dessert shop specializing in crafting exquisite and one-of-a-kind traditional Japanese wagashi. Our products are not just delicious but also works of art! We are now looking for young individuals full of curiosity and passion for dessert making. Whether you have experience or not, we are here to help you learn and grow.

Here, you'll learn unique dessert-making techniques and work with like-minded teammates to create amazing dessert masterpieces! Our shop is conveniently located near Tanjong Pagar MRT and MAXWELL MRT, making it easy for your daily commute. If you live nearby, it’s even more convenient! Our working hours are also flexible—our shop operates from 12 PM to 10 PM daily, and part-time shifts are available for a minimum of 4 hours, giving you ample time to balance work and life.

If you:

Love food and are eager to learn new skills

Want to grow in a relaxed and friendly work environment

Hope to create wonderful things with an energetic team

Then don’t hesitate, join us now!

Working hours: 11:00 AM - 11:00 PM

Work location: Tanjong Pagar

Language requirements: As our products are crafted using traditional techniques and methods, the only individuals currently providing product technical guidance at our new store are our Japanese and Chinese masters, neither of whom speaks English. In this situation, to ensure the proper transfer of knowledge and skills, applicants must be able to communicate in either Mandarin or Japanese.

Positions available:

Ice Beverage Maker - Part-time $8/hour

Wagashi Apprentice - Part-time $8/hour

Wagashi Chef - Full-time - Negotiate in person

Come experience a fun and unique work environment and learn exceptional new skills!

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寻找热爱美食的你，加入我们，一起创造甜品奇迹！

我们是一家独具特色的甜品店，专注于制作精致且与众不同的传统日式和果子。我们的产品不只是美味，更是艺术品！现在，我们正在寻找对甜品制作充满好奇心和热情的年轻人，无论你有无经验，我们都愿意帮助你学习和成长。

在这里，你将学到独一无二的甜品制作技巧，与一群志同道合的小伙伴一起，创造令人惊叹的甜品作品！我们的店铺靠近Tanjong Pagar MRT和MAXWELL MRT，交通便利，方便你上下班，如果你住在周边那就非常方便。工作时间也非常人性化，每天门店营业时间中午12点到晚上10点，兼职可以最少提供4个小时的工作时间，给你充足的时间平衡工作和生活。

如果你：

热爱美食，渴望学习新的技能

想在轻松友好的工作环境中成长

希望和一支充满活力的团队一起创造美好

那就别犹豫，快来加入我们吧！

工作时间：11:00 AM - 11:00 PM

工作地点：Tanjong Pagar

需要语言：我们将在新加坡开设第一家门店，由于我们制作的产品是传统手艺的果子，门店的技术指导人员将是中国和日本师傅，可以中文，日文会保持良好的沟通

身份需要：冰调配师 - 兼职 $8/小时起

和果子学徒 - 兼职 $8/小时起

和果子师傅(有经验) - 全职 面议

快来体验与众不同的工作乐趣，学习不一样的技能！

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

What You'll Do:

• Ensure Hygiene and Safety: Follow personal, food, and beverage hygiene standards. Adhere to workplace safety and health policies.
• Customer Assistance: Attend to customers for collection, walk-in purchases, or dine-in. Respond promptly to email and social media inquiries.
• Maintain Service Area: Keep the service area and retail stock organized and well-maintained.
• Order Packing and Coordination: Assist in packing orders and coordinating deliveries.
• Support Sales and Marketing: Stay updated on sales and marketing activities. Process stockist orders and coordinate fulfillment.
• Manage Inventory: Maintain records of inventory and supplies. Ensure the latest products are updated in the POS system.
• Handle Events: Assist with planning and executing internal and external events. Set up and clean event spaces.
• Café Operations: Prepare and serve food and drinks. Ensure the café is stocked and clean. Handle cash and financial paperwork.
• Retail: Assiting customers with queries and curating bespoke chocolate collections to suit their needs.

What We're Looking For:

• Passionate About Service: You love providing great customer service and making people happy.
• Organised: You keep things in order and manage your time well.
• Team Player: You work well with others and contribute to a positive team environment.
• Detail-Oriented: You notice the small details and ensure everything is just right.
• Adaptable: You can handle various tasks and adapt to changing situations.
• Hygiene and Safety Conscious: You strictly follow hygiene and safety standards.

Perks of the Job:
- Chocolate Heaven: Enjoy generous discounts on all our delectable products.
- Fun Work Environment: Join a youthful, energetic team that loves what they do.
- Growth Opportunities: We invest in your personal and professional development.

Key Responsibilities:

• Assist customers in placing and modifying grocery orders through phone, email, or chat.
• Respond quickly to inquiries about product availability, pricing, and promotions.
• Provide accurate updates on order status, delivery times, and returns.
• Address customer complaints and resolve issues promptly and professionally.
• Collaborate with logistics and inventory teams to ensure correct order fulfillment.
• Maintain a positive and friendly demeanor while communicating with customers.
• Document customer interactions and feedback to enhance service quality.
• Stay informed about product offerings, promotions, and store policies.
• Generate invoices for incoming orders.

Qualifications:

• Diploma or equivalent; additional education is an asset.
• Prior experience in customer service, preferably within retail or grocery.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced setting.
• Proficient in using computer systems and order management software.
• Strong problem-solving skills with a customer-oriented approach.
• Availability to work flexible hours, including weekends and holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Service Crew Responsibilities:

- Greet and welcome customers in a friendly manner

- Be knowledgeable of the food & beverage menus

- Prepare outlet for service - table settings, top-up of condiments, and other preparatory tasks

- Provide customer service, take orders, and be able to give good recommendations

- Maintain cleanliness of the outlet

- Any other ad-hoc duties

Benefits:

- Sales incentives

- Attendance incentives

- Annual leave

- Medical expenses coverage

- Taxi claims when applicable

Non experienced candidates are welcome to apply!

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Highlights

• Full Time 44 hrs per week, 5 days/ Part-time max 35 hrs per week
• Staff meals provided
• Staff discount
• Training provided
• Immediate hiring

Responsibilities:

• Assist with restaurant's front of house daily operation
• Handle customer service, example, taking guests' orders, serving of food & beverages, providing table service etc
• Ensure guests' needs are met promptly
• Adhere to superiors' instructions
• Daily ordering
• Maintain overall cleanliness of the restaurant

Requirement:

• Good communication and interpersonal skills
• High initiative and energetic personality
• Possess good working attitude with a passion for service and strong team player
• Candidates with/ without working experience are welcome to apply.

Job Description

As a Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

· Reporting to Clinic Operations Manager

· Registering and scheduling appointments for patients

· Managing email, phone and upfront enquiries from patients

· Providing chaperone assistance to patients

· Assisting doctors with simple procedures

· Providing patient education and financial counselling

· Preparing and dispensing medications

· Performing cashiering duties and daily settlements

· Performing any other ad-hoc duties and responsibilities as assigned

Requirements

· Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification

· Team player with good interpersonal and communication skills

· Able to multi-task and work in a fast-paced environment

· Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.

· Candidates with no prior experience are welcome to apply (training will be provided)

Regret that only shortlisted candidates will be notified

Customer Service Assistant | logistic | Up to $2.5k | 5 Days | Jurong

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets. The role of a service delivery manager is entirely customer-facing. Duties of a service delivery manager typically involve overseeing a range of functions to facilitate the delivery of superior services to the end-users.

• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews & follow ITSM
• Providing accurate and regular reports to the management on performance of the service delivery
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimization
• Building and managing a team of maintenance service engineers and technicians technical competency to match the expectation of the customers
• Planning and managing the maintenance service engineers and technicians that will attend to fault calls within the SLA and manage outsource preventive maintenance of our various sites
• Managing maintenance spares and lead time of spare parts are also critical to meet the service recovery time and cost
• Building good relationship with our customers are paramount importance and you need to be clear of our contractual obligations, contracts validity and contracts renewal with all of our customers
• Meeting and exceeding Financial KPI for the service team

Requirements

• Degree in Electrical/Electronics engineering or computer engineering
• At least 5 years working experience in Communication systems or Integrated security systems (eg: CCTV, ACS, PA, SCADA, PLC, Radio commn, "Communication systems")
• Have Strong Leadership qualities to lead the team
• Have good interpersonal skills to deal with customers
• Highly Self-motivated and responsible individuals
• Have good electronics/electrical/security system knowledge
• Have good vendor and supplier management

Mission:

Within a matrix organization, the candidate will transition technical knowhow into sales opportunities. Drive technical approvals (including OEM), technical support work including intense customer interactions to translate customer requirements into profitable sales opportunities for Lubricant Additives Business (LAB) across the product range. Define promotional story lines for sales team in coordination with Application Technology, Business Development & Regional Sales Account Managers to develop winnable value propositions.

Key Responsibilities:

Technical Project Leadership:

• Manage and lead technical service projects, including new product development, complaint resolution, raw material approval, and the introduction of existing products.
• Ensure successful execution of projects within established timelines and budgets.

Customer Interaction and Support:

• Engage with customers to understand their technical requirements and provide tailored solutions.
• Drive technical approvals, including those for OEM partners.

Training and Development:

• Deliver technical product information, updates, and training to sales teams and customers.
• Collaborate with technical team to support product development initiatives.

Market Analysis:

• Collect and analyze data on market trends and competitor activities to inform strategic decisions.
• Identify potential opportunities for growth and improvement based on market insights.

Networking and Collaboration:

• Maintain a broad network with external authorities, research institutes, and government organizations.
• Foster relationships that support the organization’s technical and strategic goals.

Strategic Technical Guidance:

• Provide technical expertise and insights to the management team regarding strategic growth opportunities.
• Support the development of long-term strategies that align with business objectives.

Job Requirements:

• Bachelor’s degree in Chemical Science, Chemical Engineering, or a related discipline.
• 5-10 years of relevant industry experience, preferably in a technical service or sales support role.
• Strong communication skills, with the ability to convey complex technical information clearly.
• Proven project management skills, with a track record of successfully leading technical projects.
• Ability to stay updated on industry trends and technical developments.
• Travel may be required to meet with clients and attend industry events.

What We Offer You:

• Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Join Us: If you are a proactive and skilled technical professional with a passion for driving sales through technical expertise, we invite you to apply for the Regional Technical Service Manager position. Together, let’s drive innovation and success in our organization!

PURPOSE

This role is responsible to provide support IT Servicedesk and Infrastructure management for FWD. Provide FWD SG staff with IT assistance eg provide basic access administration and monthly patch application to endpoints. Support in terms of server and network management.

KEY ACCOUNTABILITIES

• Day-to-day technical support for end users for laptop, printers, and mobile devices.
• Remotely accessing hardware or software for clients to make changes and fix problems
• Running reports to analyse common complaints and problems
• Asset management for IT assets.
• Liaise with vendors and end users for purchasing, repair and warranty services of IT related items.
• Maintain and monitor office IT Infrastructure
• Onboarding and Offboarding of end users
• Meeting Room setup (Room booking, Screen sharing)
• System to support (Windows, Mac, iOS, Android)
• Create and update user guide for user and system.
• Coordinate and liaise with relevant team/Service Providers for infrastructure management.
• Ensure Infrastructure services are meeting SLAs.
• Provide technical support when necessary to resolve Infrastructure related matters.

QUALIFICATIONS / EXPERIENCE

• Diploma in Information Technology or higher
• 1-2 years of related experience in IT operations and support

KNOWLEDGE, SKILLS & ABILITY

• Ability to handle multiple tasks simultaneously
• Good communication and writing skills
• Candidates should have a strong analytical and problem-solving mindset.

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Responsibilities

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

• Position Title: Service Crew
• Location : Various location
• Working Days : 44hrs per week including weekend and PH (5days)
• Salary : $2,200 - $2,400 + OT (Depends on Experience)

Roles & Responsibilities

• To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)
• To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.
• Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements
• Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins
• Comply with NEA requirements over personal & food hygiene and safety
• Practice proper usage and storage of all food and beverage items so that quality is well-maintained
• Assist in inventory management
• Any other ad-hoc task as and when assigned by the superior

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Working Days: Monday - Friday
• Working Hours: 9.30am - 8.30pm (1 hr break time) *Flexible discuss
• Salary: $2000 - $2400
• Raffles Place / One North

Responsibilities:

• Taking orders and interacting with customers
• Cashiering
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)
• Stock take and ordering

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Engineer / Technical Specialist

Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

(Company specializing in P.A., CCTV, Security, A/V & Sound Systems)

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

This role is with our AWS Outposts Operations team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers.

We are looking for a Customer Operations Lead who is highly autonomous, possesses a “can do” attitude, and thrives in a fast-paced work environment. The Customer Operations Lead plays a key role in providing an outstanding customer experience by facilitating the overall program management, scheduling, coordination, and supply chain leadership associated with AWS installations and servicing efforts completed onsite at Client premises. The Customer Operations Lead is responsible for developing processes and deploying strategies that ensure required material and supporting teams are at the right place at the right time, thereby enabling the achievement of defined service-level targets (SLTs). The Customer Operations Lead continuously seeks out and implements continuous process improvement initiatives that strengthen our end-to-end supply chain, operations, and logistics efforts by effectively engaging with internal and external partners and customers as well as third-party servicing providers to deliver meaningful results for our clients and teams.

Key job responsibilities
As a Customer Operations Lead, whilst leading program management efforts associated with installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience. This is a customer-facing role and requires professionalism, excellent communications, and a passion for always providing customers with the best customer service possible. Your activities will include (but are not limited to):
• Serve as the program manager for all orders within the assigned region, partnering with leadership teams, Operations technicians, service support teams, and third-party partners to deliver against established service level agreements (SLAs)
• Lead all scheduling and coordination efforts, to include formalizing assignments of technicians and/or third-party technicians, coordinating travel schedules to align with customer requirements, and navigating supply/materials logistics to ensure all required materials and human capital are prepared for on-schedule servicing
• Serve as the primary point of contact for customers, maintaining accountability for coordinating on-site schedules and logistics and effectively communicating these requirements to all applicable teams and partners
• Program manage efforts related to transferring assets across state/province and/or country lines, partnering with applicable internal and external teams to minimize delays in the delivery of required materials/assets
• Partner with and/or supporting third-party contractors to enable a seamless client experience while meeting established SLTs
• Act as point of escalation for contractors, technicians, and transportation vendors; trouble-shooting issues as they arise
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all stakeholders are aligned around expectations and next steps at all times
• Leverage data to track operational efficiencies, and develop mechanisms and processes to further enhance operations, as appropriate; Partner with leadership and SME teams to implement improvements to internal/external processes
• Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
• Work cross-functionally and across Amazon teams to identify and apply best practices and continuous process improvement efforts
• May participate in efforts to train and/or mentor new employees, ensuring a consistent focus on best-in-class client servicing
• May lead larger projects that require cross-functional alignment and support, including large-client installations, global-reaching business initiatives, and/or development of mechanisms to support growth
• May be required to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

Basic qualifications

• 3+ years of technical infrastructure management experience
• 3+ years of experience with data center equipment and rack build/installation efforts
• English language proficiency is required (speaking, reading, and writing)

working days: 5.5 (alternate Saturday)

Job Responsibilities

• Provide frontline support to ensure exceptional customer service.
• Handle administrative tasks, including opening job cards, processing invoices, and managing internal and warranty billings.
• Engage with customers regarding car servicing, repairs, and test drives.
• Build and maintain positive relationships with both internal teams and external customers.
• Collaborate with the Parts department and workshop to ensure timely completion of customer vehicles.
• Responsible for meeting overall business objectives and improving technician productivity.
• Assist in preparing repair and accident quotations.
• Perform other ad-hoc duties as assigned by your supervisor.

Job Requirements

• Proficient in computer applications with strong communication and interpersonal skills.
• Comfortable working in a fast-paced environment.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

ONG HUI YING
Registration Number: R22111719
AlwaysHired Pte Ltd
EA Licence No: 24C2293

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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