• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Job Description & Requirements

- Assigned to Business Development Manager as their Sales Support

- Provide RFQ, source rate with airline and oversea agents

- Daily shipping co-ordination of AIR/SEA/Cross Border /3RD PARTY shipments

- To handle billing advise and recoveries

- Administrative support (filing, circulation, preparation/generate report and etc.)

- To undertake new projects/new assignment given from time to time

- To represent sales department in various taskforce/committee

- Other duties as assigned by the Department Manager

Job Requirement

• Good interpersonal and communication skills
• Strong ownership and sense of responsibility
• Ability to manage multiple tasks efficiently
• Excel skills will be an advantage

Benefits

• Good structured career progression
• Comprehensive training will be provided
• Monday – Friday (5 days standard Office hour)

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Prepare quotations to customer.
• Pick up of customer's items & delivery of goods to customers.
• Liaising with production team to ensure production schedule is align with delivery date.
• Perform on-site servicing & installation of goods to customer's equipment.
• Prepare sales reports after visiting customers.
• Analyze sales output/ forecast.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods.
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings. An added advantage if you are able to use Solidworks software to draw.

About Us

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast paced and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Your Role:

The Assistant Manager (Customer Experience) ensures that a high level of excellence is delivered through our communications in a professional and understanding manner. You will be tasked to achieve high customer satisfaction and experience through vital communications with potential and existing customers of our school.

Responsibilities:

• Provide excellent customer experience through key communication with parents, students, and visitors in person, over the phone, and through email.
• Respond promptly to inquiries by providing accurate information about program offerings, schedules, fees, and registration procedures.
• Handle communication with the community in a professional, timely and empathetic manner by responding promptly to inquiries, providing accurate information, and striving to resolve issues to the satisfaction of all parties involved.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Lead initiatives to handle feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Create simple but effective communication to improve service excellence.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address community needs effectively.
• Provide administrative support, such as student profiles, scheduling appointments, preparing reports, and assisting with event coordination and training operations.
• Able to drive and improve service standards through implementation of technology where required.

Requirements:

• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Excellent written and verbal communication skills.
• Previous customer service experience, preferably in an educational or sports-related environment or retail service industry preferred.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• History with supervisory or managerial role with experience leading a team preferred.
• Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems. Understanding of new technology and application of AI to improve service standards is preferred.
• Forward thinking and problem-solving mindset with ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school's operational schedule.
• Self-motivated, ability to work collaboratively in a cross-functional team

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

With or without experience welcome. Otherwise, OJT/training will be provided!

- Location(s): CBD
- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hrs break)

Responsibilities:
- Assisting with outlet's co-ordination, preparation and overseeing of the daily operations
- Engagement in consultative selling
- Provision of good customer service (attending to guests’ orders, service of food & beverages)
- Service with a smile, going the extra mile
- General housekeeping and maintaining of restaurant’s general hygiene
- Assisting in managing retail sales, merchandising and inventory
- Preparation and set-up
- Ad hoc tasks assigned by Supervisor/Management

Requirements:
- Passion for the F&B industry; experienced candidates will be considered for senior positions
- Service oriented, dynamic and willing to learn
- Good communication skills in both English/Mandarin
- Good interpersonal skills
- Able to work independently and as a team
- 18 years & above

We look forward to working with you!

· Reports to the Assistant or the Restaurant Manager

· Receive and greet guests followed by seating them accordingly.

· Maintain communication with/supports the Assistant Restaurant Manager, Restaurant Manager and the GMs.

· Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.

· Takes immediate action to resolve all complaints and issues.

· Manage the guest reservation system alongside with reservation staff.

· Adhere and enforce all restaurant rules, regulations and policies.

· In the absence of assistant or the Restaurant manager, he may serve as Manager on duty

and handle opening or closing procedures.

· Supervises the dining room staff and maintain uniform and service standards.

· Conduct daily line-up with dining room staff for briefing and debriefing.

· Ensure side work is completed every day and dining room supplies are stocked.

· Review daily specials, stations and other applicable announcements.

· Close the shift on the POS / Credit Card terminal.

· Tally all payment settlement and drop the cash in the safe

· Conduct regular service training and basic product knowledge.

· Coordinates food service between kitchen and service staff.

· Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate.

· Review daily and weekly events with Assistant or the Restaurant Manager.

JOB REQUIREMENTS

· Fluent in spoken and written English. Proficiency in another language will be a plus.

· Must have a minimum of 1 year serving or supervisory experience in a fine dining or upscale restaurant.

· Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.

· Outstanding Customer Service, focused and oriented.

· Professional, articulate, friendly, and punctual.

· Full time flexible hours are required (able to work days, nights, weekends, holidays).

· Strong communication skills with the ability to promote sales and resolve conflict.

· Proficient in computer skills including POS systems, Word and Excel.

· Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.

The Challenge

Service Registrars are experienced doctors with a postgraduate qualification who have completed / currently undergoing advance specialist training.

You are expected to undertake considerable responsibilities including supervision of Medical and House Officers. Provide general inpatient and outpatient care and also admit patients under the supervision of accredited specialist doctors. Perform ward rounds at night and outside office hours when on call and during admitting nights.

The doctor must:

• Be in active clinical practice;
• Basic medical degree registrable with the Singapore Medical Council;
• Postgraduate medical qualifications (e.g. MRCP, MRCS) registrable with the Singapore Medical Council;
• Completed Basic Specialist Training or equivalent training

We regret that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), TTSH Career Webpage ([www.ttshhr.com]) and JobStreet Singapore (jobstreet.com.sg) will be considered. If you are accessing this job posting from another website, please visit the official web pages mentioned above.

Roles & Responsibilities

. Joining Bonus (up to $2000 with terms and condition)

. Profit Incentives after confirmation.

Position: Full-Time Service Crew

· As a Full-Time Service Crew member, you will be the face of our establishment, providing exceptional service to our customers. Your responsibilities will include:

· Greeting customers, taking orders, and providing menu recommendations.

· Serving food and beverages promptly and accurately, ensuring customer satisfaction.

· Maintaining a clean and organized dining area, ensuring a pleasant ambiance for our guests.

· Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

· Collaborating with the kitchen team to ensure seamless communication and smooth operations.

· Assisting in cashiering duties and accurately handling payments.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a noodle establishment restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

- Speaking Mandarin is 'must' as we served Chinese Cuisine.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Insurance and other benefits package options.

Part time : $12- $18

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

RESPONSIBILITIES:

• Perform installation work/service work at the customer site.

• Provide on-site technical assistance to the Senior Technician / Service Engineer.

• Possess a Class 3 driving license during servicing if required.

• Preparation/maintenance of ES batteries in warehouse/site work etc. as per company SOP.

• Packing/delivery/installation of batteries according to schedule by senior technician / Service Engineer.

• All activities required by superiors.

The technician shall possess the following competence:

• Simple inventory management skills.

• Ability to prioritize tasks & able to adhere to company SOPs

• Able to carry out tasks professionally and keep to the service schedule as per superiors/customer instruction.

• Safety-conscious

• Candidate must possess at least an "O" Level with experience or equivalent / ITE – Electrical / Electronic.

• Preferred with 1-2 Years of working experience in the related field.

• Preferably Non-Executive specialized in Engineering - Others or equivalent.

• Must possess a Class 3 driving license. A forklift license is preferable but not a must.

• Able to do OT when required.

• Working Hours: Monday - Friday 0830hrs to 1700hrs

• Work Place: 14A, Joo Koon Circle (Nearest MRT: Joo Koon MRT station)

· Reports to the Assistant or the Restaurant Manager

· Receive and greet guests followed by seating them accordingly.

· Maintain communication with/supports the Assistant Restaurant Manager, Restaurant Manager and the GMs.

· Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.

· Takes immediate action to resolve all complaints and issues.

· Manage the guest reservation system alongside with reservation staff.

· Adhere and enforce all restaurant rules, regulations and policies.

· In the absence of assistant or the Restaurant manager, he may serve as Manager on duty

and handle opening or closing procedures.

· Supervises the dining room staff and maintain uniform and service standards.

· Conduct daily line-up with dining room staff for briefing and debriefing.

· Ensure side work is completed every day and dining room supplies are stocked.

· Review daily specials, stations and other applicable announcements.

· Close the shift on the POS / Credit Card terminal.

· Tally all payment settlement and drop the cash in the safe

· Conduct regular service training and basic product knowledge.

· Coordinates food service between kitchen and service staff.

· Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate.

· Review daily and weekly events with Assistant or the Restaurant Manager.

JOB REQUIREMENTS

· Fluent in spoken and written English. Proficiency in another language will be a plus.

· Must have a minimum of 2 year serving or supervisory experience in a fine dining or upscale restaurant.

· Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.

· Outstanding Customer Service, focused and oriented.

· Professional, articulate, friendly, and punctual.

· Full time flexible hours are required (able to work days, nights, weekends, holidays).

· Strong communication skills with the ability to promote sales and resolve conflict.

· Proficient in computer skills including POS systems, Word and Excel.

· Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations
• Conduct investigations and provide timely updates and end-to-end resolution to customers
• Collaborate with internal stakeholders to analyse customer issues and provide solutions
• Maintain detailed record of actions taken and updates to customers
• Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery
• Assist with adhoc tasks/support as required

Requirements

• Minimum 2 years of customer service experience with strong knowledge of corporate banking products
• Team player with ability to multi-task and work independently
• Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management
• Be customer-obsessed to provide innovative solutions and accurate information with empathy
• Innovative and creative in problem solving and strong analytical skills
• Ability to take ownership of tasks and adapt to evolving changes

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations
• Conduct investigations and provide timely updates and end-to-end resolution to customers
• Collaborate with internal stakeholders to analyse customer issues and provide solutions
• Maintain detailed record of actions taken and updates to customers
• Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery
• Assist with adhoc tasks/support as required

Requirements

• Minimum 2 years of customer service experience with strong knowledge of corporate banking products
• Team player with ability to multi-task and work independently
• Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management
• Be customer-obsessed to provide innovative solutions and accurate information with empathy
• Innovative and creative in problem solving and strong analytical skills
• Ability to take ownership of tasks and adapt to evolving changes

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

The Salary Range for this position $48K to $55K Per Annum.

About My Queen

Join My Queen, a rising leader in postpartum care and wellness, where you'll not only build a fulfilling career but also contribute to women empowerment and the support of first-time/young mothers. This is a unique opportunity where every day, you’ll have the joy of working with adorable babies while making a real difference in the lives of new mothers.

At My Queen, we believe in empowering women—both our clients and our team—by creating a nurturing, inclusive environment where women thrive. As part of our team, you’ll have the unique opportunity to support new mothers as they navigate this crucial time in their lives, providing care, compassion, and guidance.

We are passionate about fostering personal and professional growth, especially for those who want to make a real impact. As a fast-growing company, we offer ample opportunities to advance in a meaningful career, while contributing to the success of a brand that champions women’s strength, resilience, and well-being.

Be part of a team that’s reshaping the future of postpartum care but also lets you experience the delight of working with cute, lovable babies every single day. Together, we can uplift new mothers, promote wellness, and grow with an organization that's making waves in the industry.

Apply now and join a company that values empowerment, compassion, and positive change!

Job Description

At My Queen, we believe that every woman deserves the royal treatment after childbirth. Our quintessential women, representing the epitome of modernity, inspire us to create a haven of maternal wellness unlike any other. From the moment they step through our doors until they cradle their precious bundles of joy, we offer unwavering support, care, and guidance. With cutting-edge facilities and a team of healthcare assistants, we aim to set new standards in prenatal and postpartum care, catering to the unique needs of every queen who graces us with her presence. We believe in a Happy Mum, a Happy Baby.

As a Healthcare Assistant at My Queen, you will play a vital role in providing compassionate care and support to mothers and new-born infants during their stay with us.

Job Responsibilities:

Baby care duties include:

• Cleaning, bathing and changing of diapers
• Assist in feeding of babies
• Taking note of babies’ temperature, feeding pattern, mental/physical behaviour, and/or other necessary information
• Monitoring of babies’ growing progress
• Guide parents in infection control and baby safety measurements
• Ensure Baby Safety
• Umbilical Care
• Oral and Eye Care
• Assist in any other duties as required by the supervisor or manager

Mummy Care Duties Include:

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques
• Assist mothers in understanding and coping with postnatal conditions
• Assist in any other duties as required by the supervisor or manager

Working Hours

• 2 x Morning shifts (preferably 1 weekend and 1 weekday)
• 11 hours each shift (8am to 830pm inclusive of 1.5 break time)

Location

• Located within Oasia Hotel, Sentosa (Right beside Imbiah Station)

Salary

From $120 per shift onwards

• Subjected to experience / qualifications
• Higher hourly rates for Weekends & Public Holidays

*Salary stated in the listing is calculated based on the employee working the minimum amount of days*

Additional Information:

• Basic training will be provided
• Lunch and dinner are provided
• Uniform provided
• Increment of salary according to length of service

Job Requirements

• Singaporean and PRs only
• Strong mindset to remain calm and patient
• Physically fit to carry out daily tasks of carrying infants, and standing for long hours.
• Relevant experience would be good
• Preferably able to commit twice a week
• Preferably able to work on Weekends & Public Holidays

*We are looking for individuals who have graduated and demonstrate maturity*

About My Queen

Join My Queen, a rising leader in postpartum care and wellness, where you'll not only build a fulfilling career but also contribute to women empowerment and the support of first-time/young mothers. This is a unique opportunity where every day, you’ll have the joy of working with adorable babies while making a real difference in the lives of new mothers.

At My Queen, we believe in empowering women—both our clients and our team—by creating a nurturing, inclusive environment where women thrive. As part of our team, you’ll have the unique opportunity to support new mothers as they navigate this crucial time in their lives, providing care, compassion, and guidance.

We are passionate about fostering personal and professional growth, especially for those who want to make a real impact. As a fast-growing company, we offer ample opportunities to advance in a meaningful career, while contributing to the success of a brand that champions women’s strength, resilience, and well-being.

Be part of a team that’s reshaping the future of postpartum care but also lets you experience the delight of working with cute, lovable babies every single day. Together, we can uplift new mothers, promote wellness, and grow with an organization that's making waves in the industry.

Apply now and join a company that values empowerment, compassion, and positive change!

The Role

We are looking for an experienced Business Development Specialist who is passionate and capable of driving market development for our startup. This role will be focused on increasing the reach of prenatal and postpartum services to all the quintessential women and requires industry background, strategic thinking, and communication skills to establish our company as the leader in this maternal and child market. In this role, you will address rapidly changing customer needs, drive the right service solutions, and enable the ecosystem of partners and customers to run smoothly. The candidate should be proficient in English and Chinese to manage our company’s customers.

• Being a key part of the team focusing on prenatal and postpartum services
• Development of go-to-market strategies in Singapore and subsequently regionally (APAC)
• Engaging with customers and strategic partners in the maternal and child ecosystem
• Work closely with marketing team to design marketing campaigns that address the pain points of customers
• We work closely with our partners to develop and curate attractive services desired by our customers
• Actively working to increase customer size
• Actively working to build a robust ecosystem that involves varied stakeholders, not limiting customers, partners, and advisors.

A successful candidate should have:

• Minimum 1 year of business development experience in or selling to the maternal and child healthcare industry
• Significant leadership experience working with partners, with demonstrated experience interacting at the management level
• Good knowledge and understanding of the prenatal and postpartum industry
• Demonstrated ability to think strategically and analytically about business, service, with the ability to build and convey compelling value propositions, and work cross organizationally to build consensus.
• Strong leadership skills are key, along with proven verbal and written communication skills and the demonstrated ability to work effectively across internal and external organizations.
• Bachelor’s degree in technology or equivalent industry experience

Find out more about My Queen from

Corporate video : https://www.youtube.com/watch?v=70TcqRw5WaA

Website : www.myqueen.asia

My Queen has garnered recognition and media attention,

1. https://youtu.be/DDqbh5PJba8?si=rsylLiAL2nI9qjP1 - My Queen was featured on Channel NewsAsia's Money Mind!

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Play Therapist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children and pre-teens who have experienced abuse, neglect and/or family violence. You will work with child protection caseworkers, families and a clinical supervisor within a multi-disciplinary setting to provide play therapy services to these children between 3 to 12 years old.

Responsibilities:

• Provide play therapy for children and pre-teens presenting with behavioural and emotional difficulties due to attachment injury, trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, to encourage and support them to provide a safe and nurturing environment for their children.
• Conduct parent-child sessions to enhance recovery.
• Maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates to caseworkers.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions, and attend team/department meetings.

Requirements:

• A recognised Play Therapy certification, in addition to a degree in social work, counselling, early childhood care and education, psychology or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have minimally one year of experience working with vulnerable children and families, including play therapy services.
• Knowledge of children’s developmental needs and trauma is an advantage.
• Experience working in the social service sector.
• Good interpersonal, writing and communication skills.
• Able to work one evening a week or occasional weekends.
• Able to travel to Redhill, Choa Chu Kang and offsite to conduct play therapy.
• Willingness to learn and use different therapy modalities given the wide range of presentations of clients.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description

• Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
• Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
• Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes.
• May identify and follow up on business opportunities.
• May be responsible for project management of country, regional or multi-country projects.

Qualifications

• Bachelors or Master or University Degree, or equivalent education in any field.
• 2+ years of relevant work experience in customer service operations or order processing/fulfillment handling Korea customers / market.
• Excellent interpersonal communication skills, both in English and Korean (written and verbal).
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.
• Korean Language expertise is a MUST.

Job responsibilities and descriptions are stated as follow:

Oversee daily operations of the customer service department.

Address customer service issues promptly.

Develop and implement efficient procedures, policies, and standards for customer service.

Set customer satisfaction goals and collaborate with the team to consistently achieve them.

Launch and manage an effective customer loyalty program.

Keep accurate records of customer service activities and discussions.

Assist the Manager in planning and executing customer service initiatives.

Lead the team in delivering exceptional service to customers.

Customer Service Specialist – Join Our Growing Team!

Fit Island is seeking a Customer Service Specialist to join our growing team! This is a fantastic entry-level opportunity for recent graduates who are passionate about customer service and possess excellent communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving issues, and providing exceptional service. Fluency in English and Mandarin Chinese is a must.

Key Responsibilities:

• Respond to customer inquiries promptly.
• Troubleshoot and resolve customer issues efficiently and effectively.
• Provide excellent customer service and build strong customer relationships.
• Maintain accurate records of customer interactions.
• Contribute to a positive and productive team environment.

Requirements:

• Excellent communication and interpersonal skills (English and Mandarin).
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• New graduates are encouraged to apply.