*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*5 days work week, Rotating shift, 1 weekday & 1 weekend off

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

•Ability to understand customers’ needs and provide appropriate solutions and attention

•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

•Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
•Min. O level holder and above
•Good written/verbal communication skills
•Call centre experience

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Purpose of the Role:

Reporting to the Head of Dept, you will provide administrative support for the following programmes:

• Human Papillomavirus (HPV) Education & Immunisation Catch Up Cohort
• Colorectal Cancer Awareness Campaign
• Breast Cancer Awareness Campaign

Key Responsibilities:

Administrative Support

• Call and remind participants who have taken their first dose of HPV vaccination to complete their second and third dose
• Call participants who have indicated their interest to go for their HPV vaccination
• Provide backroom and administrative support for the (HPV, CCAM, BCAM programmes)
• Collate and process invoices from the partners/ general practitioners (GPs) (HPV programme)
• Attend to partners and GP enquiries
• Outreach to GPs to come onboard the programme
• Plan and prepare monthly reports for the HPV programme and for relevant partners
• Provide timely support and maintain a high level of engagement with the partners
• Ensure timely communication to all partners

Others duties include:

• Ensure that the related records are keyed into the internal data system (LEAP)
• Draw up the annual report write-up for related projects
• Answer phone calls for event registrations and other queries
• Assist in administration duties as required by the department

Key Requirements:

• Diploma in Business or Marketing
• Fresh graduates are welcome
• Excellent customer service
• Conflict management
• Work independently in a team setting to achieve the strategic goals
• Excellent verbal and written skills
• Able to analyse qualitative and quantitative data to help conceptualise and plan the programme

• Possess general knowledge of electrical and mechanical (M&E) installations in Commercial Buildings,
• Liaise with clients and attend all meetings with building owner & tenants,
• Provide technical advice and resolutions on general issues of M&E installation in Buildings,
• Provide technical support and assistance on all maintenance functions for Electrical equipment,

You will be responsible for support applications relative to Payment industry, Cards, ATM & POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.

As a Support Engineer, you can look forward to:

• Supporting card transactions for Visa, MC, AMEX, DISC.
• Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices and procedures.
• Making strong technical decisions and complete tasks & assignments under limited supervision.
• Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
• Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
• Assisting the team in devising new support processes and ensure their implementation as per company policy.

Basic Qualifications for Consideration:

• Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.
• Knowledge of Payment industry domain, Cards, ATM & POS Terminal and transaction.
• Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes
• Knowledge database concepts and MS Office.
• Must have good communication (written and verbal) skills.
• Experience leveraging monitoring tools (Splunk, DataDog, DynaTrace, New Relic, Catchpoint)
• Prior Enterprise Java Application support experience
• Some Enterprise Java Application Development experience.

Preferred Skills, Experience, and Education:

• Public Cloud (AWS, Azure) experience would be a plus to compliment the card industry experience
• Shell scripting, Putty, Oracle, SQL Server, MySQL

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Analyze customer feedback and quality data to identify trends, patterns, and opportunities for improvement.
• Communicate effectively with Management and other departments to provide updates on customer issues, trends, and resolutions.
• Present survey results and implementation measures to stakeholders

Requirements

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description

· Liaise with sub-contractors, HDB, Town Council, consultant and residents.

· Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.

· Monitor, update and feedback to residents on the status of Defects Rectifications, Complaints & etc.

· Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.

· Daily/Weekly and Monthly Report: Processing of daily/weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.

· IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

· IDMS system (E-Appointment): Manage appointments online.

· Notice - Write notice to inform residents of any construction activities.

· Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.

· Generate work schedule with Site Supervisors for sub-contractors to rectify defects as soon as possible.

· Brief residents to familiar with the areas or facilities around the buildings.

· Maintain & upkeep of Information Centre & BSC.

· Any ad-hoc duties.

Requirements

· Minimum 'O' Level and above

· Possess WSQ Certificate in Service Excellence (Level 1)

· Effective Customer Service Service Skills Course or equivalent

· Customer oriented with good communication and interpersonal skills

· Experience in customer relation works and fair construction knowledge would be an advantage

· At least 1 year of experience in a HDB BTO project

· Effectively bilingual

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Provide data and guides to help the sales team
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Job Requirement:

• Hands on experience with ERP and CRM systems
• Proven work experience as a Sales support specialist or Sales support associate within the freight and logistics industry preferably
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Marketing or associates degree in relevant field a plus

Other:

• 1 Way Transport provided at Jurong East Mrt (8.15am)
• VB provided
• Medical Claim
• Monday - Friday, 8.30am to 5.30pm

************************************************************

START YOUR REWARDING CAREER WITH US NOW!

************************************************************

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Our client is a leading player in an automotive industry. They are looking for a Accounts Payable Assistant to assist their team for the next phase of their business. They are located in Central.

Duties:

• Process AP invoices, matching them with purchase orders and delivery receipts using the Esker system.
• Ensure accuracy and proper coding of AP invoices, petty cash, and staff expense claims via Prosoft.
• Comply with IRAS guidelines for GST recognition.
• Generate online payments and ensure cheque authorizations follow company policy.
• Verify new vendor forms and required documents for ERP system setup.
• Prepare and update monthly vendor reconciliations.

Requirements:

• Min 1 years of relavant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

• Email address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No: 19C9682
• EA Reg. No. R23118456 (Law Yi Xin)

Job Description

• Provide customer service for Pre-Operative and Admitting Services
• Provide pre-operative scheduling and coordination services
• Advise patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients

Job Requirements

• Min. Polytechnic Diploma in any discipline
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Run the front desk to create a positive impression for guests, greeting them and visitors warmly and professionally.
• Support with basic office duties like filing, data entry, and handling correspondence.

Requirements:

• GCE O Level and above
• At least 2 years of front desk experience in an office building.
• Able to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails etc.
• Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level or a Diploma in any field.
• Preferably with at least 2 years of relevant working experience in handling cases in a call centre or service industry environment.
• Possesses strong time management skills with ability to multi-task and is motivated to exceed expectations.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Strong ability to write succinctly.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Are you a people person with excellent communication skills? Join our team as a Customer Service Representative and help us provide top-notch service to our clients.

Responsibilities:

• Handle customer inquiries and complaints
• Provide product and service information
• Resolve customer issues efficiently

Why Join Us:

We care about our follower's financial well-being. Our exclusive e-guide, "Growth Hack Your Monthly Savings," offers valuable tips to boost monthly savings. Purchase now and enter our bi-monthly giveaway with 5 times the chances to win Apple AirPods (3rd Gen) or donate to a Singapore-based charity worth S$300. Learn more: revsg.com

Highlights:

• Contract Duration: 8 months
• Salary range: $3000 - $3700 (per month)
• Nearest MRT: Kent Ridge
• Working hours: Monday – Friday; 8:30am – 6:00pm

Requirements:

• Degree in Finance or Accounting or related.
• Prior exposure to finance/accounting field is advantageous.
• Proficient in MS Office (especially MS Excel)

Description:

• Support the Team for various admin duties for audit checks.
• Coordinate and facilitate meetings.
• Managing grant disbursement and grass processing.
• Track, match, and monitor of disbursement status, reports, enquiries and responses.
• Document scanning and organizing.
• Other duties assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected]

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Monday - Friday 8am - 6pm

$2400 - $2600 (depending on related experience)

Raffles Place / Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• Welcome, assist and direct visitors
• Handle concierge duties
• Check visiting guests’ fulfillment and issue visiting badges
• Maintain an information directory to all departments served by a telephone system for reference in making calls
• Receive and screen phone calls to determine appropriate department or representative to direct to
• Provides information to guests and staff in person or by phone
• Make quick response to phone calls or emails in a professional manner
• Checking availability and booking of meeting rooms in the office
• Manage the meeting rooms booking system and ensure that rooms are allocated efficiently

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier and hydraulic at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port (ship owner, ship manager / Shipyard – DDW Pax ocean, ST Marine, Keppel / Industry – sewage treatment, Jurong & Kranji / Spares & equipment supplier / Engineer solution)
• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer on status of our offer
• Co-ordinate with repairer & customer for any claims, dispute or complaint on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practice and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Location: Island wide - Arrange Close to Your Home
• Working days: 5 days
• AOP & Private Premium Singapore Childcare & Preschool Centers

Job Requirements:

• Infant Care Teacher - Min. ACEY (EY2) / HCIC (EY1) / CIT with EYDF completed
• Assistant Infant Care Teacher - Ongoing ACEY / HCIC course or relevant experience

Job Scope:

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the center

1. Infant Care Teacher $2,700-$3,600

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks

2. Assistant Infant Care Teacher $2,000-$2,500

• To supporting the main Infant Care teachers. NOT required to take on teaching responsibilities
• To provide routine care for the of infants from 2 months - 18 months old
• Create a classroom environment that is safe, joyful and conducive for Infant’s development
• Attend to the health, hygiene and safety needs of the infants

Interested candidate may contact me and send your resume via WhatsApp or Email:
https://wa.me/6589458859 (Jean) | [email protected]

PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.

PS: No Charges will be incurred by Candidates for any service rendered.

Tan Tze Ying (Jean) | Reg No. R24121620
The Supreme HR Advisory Pte Ltd | EA No. 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellent patient care and satisfaction.

Duties and Responsibilities

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Min Polytechnic Diploma, GCE A/O, Higher NITEC, NITEC qualification
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: PAtient Service Associate

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599

• The Application Support Analyst (L1) is responsible to support application wellness in production
• Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team
• Manage and respond to users on timely manner
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI
• Make sure system availability as per respective agreed SLA
• Ensure daily start of day (SOD) and end of day(EOD) execution for supported applications complete successfully
• Provide support for annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainfraim or unix shell or DB scripts etc
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Job Requirements:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

For interested candidates, please send your updated resume:

Email: [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Field Service Technician, performing troubleshooting and repair works under service agreement/warranty.

Key Responsibilities:

As a Field Service Technician, you’ll be responsible for:

• Perform troubleshooting and give recommendations for repairs for Fan Coil Units (FCU), Air Handling Units (AHU) and Split Units under service agreement/warranty
• Perform recommended repairs for the Fan Coil Units (FCU), Air Handling Units (AHU) and Split Units under service agreement/warranty
• Liaise with customer technicians on maintenance/repair schedule.
• Work closely with subcontractors to perform repair works
• Perform 24/7 standby duty (rostered) for airside unit complaint and breakdown
• Ensure safety procedures and conduct during service or repairs.
• Perform monthly routine service for Fan Coil Units (FCU), Air Handling Units (AHU) and Split Units under service agreement whenever assigned by supervisor.

Requirements

We are looking for people who has hands on experience in HVAC/M&E industry. If this is you, get in touch.

As a minimum you must have:

• Min. Nitec OR Diploma in Mechanical/Electrical/Electronic Engineering
• Minimum 2 years of hands-on experience in HVAC/M&E industry
• Experience in HVAC system design is desired to have

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!