The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Key Job Duties

a) Case Management

· Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.

· Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

· Manages the operation of the programme

· Organise activities and projects to engage and support beneficiaries

· Evaluate the activities and projects

c) Stakeholders Management

· Engages volunteers and partners in programme planning and implementation

· Manages volunteers systematically from recruitment, training to providing feedback and recognition.

REQUIREMENTS

· Minimum Degree, preferably in Social Sciences

· Has passion to work with low-income families, seniors and volunteers.

· Good interpersonal and communication skills, with a service-oriented attitude

· Strong organising skills with the ability to work in teams and independently

· Ability to converse in English, Mandarin and preferably a dialect

· Willing to work on Saturday

· Caring, responsible and resilient

· Proactive in learning

Job Responsibilities:

• Opening and closing of centre
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Covering duties when necessary
• Any other ad hoc duties

CDAC- Toa Payoh

Working hours:
Tuesday: 5.00pm - 9.30pm

Wednesday: 12.30pm - 9.30pm

Thursday: 12.30pm - 9.30pm

Sunday: 10.00am - 5.00pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Possess prior customer service experience
• Computer literate
• Service oriented with pleasant personality
• Able to multi-task
• Team player
• Passion to serve in social service sector

Job Responsibilities

• Responsible for building and facility services, system operations and maintenance program and ensure all the works are carried out safely and in accordance with safety work procedures
• Oversees the Building Automation System (BAS) and other systems within the BMS/BASCO/FRC room, including ensuring the smooth operation (within the acceptable limits and are run safely, effectively and economically) and timely rectification of the M&E equipment and responding to all alarms as part of the drive to achieve KPIs.
• Manage and assign Corrective Maintenance (CM) and Preventive Maintenance Work order (PM) using the CMMS (Computerized Maintenance Management System) to the maintenance staff accordingly.
• Lead the coordination and communication process of rectifying the faults between the maintenance staffs, vendors and contractors.
• Manage a team of technicians in attending to breakdown calls.
• Responsible to undertake maintenance program in accordance with the standards, all corporate policies and legislated regulations
• Develop working schedule / duty roster for the team.
• Ensure all building and facility systems are operational within the acceptable limits and are run safely, effectively and economically
• Liaison with OEM /system contractor for all building services & regularly solicit feedback from maintenance staff regarding fault status and feedback to users.
• Assists in Business Continuity, Emergency Operations and Exercises such as Fire Drill/Evacuation exercise, major equipment breakdowns, major power shutdown, disease outbreak and incidents where deemed to be of top priority. Activates Recall protocol for emergency situation.
• Provide feasible solution and coordinate with owners/users, consultants, vendors/contractors on engineering function requirement
• Conduct regular inspection of existing building equipment and its serviceability status
• Review service reports and escalate any finding or action that is required
• Assist in the Development, maintenance and the regular review and test of SOP/EOP
• Advice and lead the technical investigation / troubleshooting for faults and rectification works
• Provide training to technician /technical officers, and junior staff as necessary
• To be able to attend & respond to after office hours and/or weekends, in the event of any escalated incidents, faults or disruption.
• Investigate and determine root cause of faults and report
• Prepare and submit regular reports to Management and Customer, with analytical findings and propose improvements.
• Provide training to technician /technical officers, and junior staff as necessary
• Undertake any ad hoc assignment requested or delegated by the AFM/FM as required for the operational needs

Job Requirements

• Degree in Mechanical Engineering / FM discipline with minimum 3 years experience; or Diploma in Mechanical Engineering / FM discipline with minimum 5 years of relevant experience;
• Preferably minimum 2-3 years of working experience in a facility management environment in a hospital / clean room / pharmaceutical will be preferred.
• Pro-active, ability to prioritize work and achieve desired result
• Independent, able to work with minimum supervision and have a good understanding of critical workflow
• Able to communicate and write well in English
• Comfortable to be working in a healthcare environment and commit to 5.5 days work week.

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$2,800

Singaporean Only

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle at least 30 calls per day)

Child Care Teacher [ Assistant / Infant / L1 L2 ]

• SGD 2,400 - SGD 4k++

Job Highlights

• Career Progression Opportunities
• Company Benefits & Incentives
• Great Leadership

Job Description

• North / South / East / West / Central
• 5 Days
• Childcare | Preschool
• Company Benefits & Incentives
• Career Progression Opportunities!

Job Scope:

• Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children
• Complete lesson evaluations/reflection
• Communicate with families on their child's progress and development
• Maintain proper children's record & prepare child's portfolio for Parent Teacher Conference (PTC)
• Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring.
• Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings
• Provide coverage duties for staff on leave and other adhoc duties.
• Plan and carry out events, excursions, workshops, collaborations with community, etc.

Requirements:

• At least Diploma in Early Childhood or its equivalent
• Relevant experiences

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Company:

At Botsync, we aim to build a more accessible and simplified automation solution and to be the partner of choice for intralogistics automation. With our syncOS software integrator tool and MAG AMR platform, we provide an intelligent end-to-end integrated automation solution for factories and warehouses. Our solutions enable companies to implement automation solutions that are fully transparent, more data-driven, and fundamentally flexible to alter and reconfigure.

Role Summary:

We are seeking a highly motivated and skilled technician to join our growing team. You will play a crucial role in supporting our growing customer base and ensuring the successful installation of our projects regionally.

Responsibility:

• Communicate with engineers to ensure that services are delivered effectively.
• Handle mechanical assembly based on the provided drawings
• Prepare electrical panels based on the provided drawings
• Perform simple mechanical and electrical repair of installed machines
• Support with scheduled preventive maintenance and upkeep of installed machines
• Support with installation & commissioning of new equipment onsite
• Support with fabrication & wiring during project execution
• Travel to customer sites to support with service enquires whenever needed
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Maintain in house stock and inventory for robot maintenance
• Performs ad-hoc duties as assigned by the manager

Educational Requirements: Diploma in mechanical engineering, electrical engineering or a related field

Key skills candidate must possess:

• Excellent hands-on skills in mechanical assembly, soldering, crimping, etc
• Knows how to handle electrical tools like crimpers, wire strippers, ferrules, etc.
• Must be good in handling mechanical tools such as drills, taps,
• Basic knowledge of Linux commands will be a bonus
• Basic knowledge of programming in Python, C++ will be a bonus
• Effective communication & interpersonal skills to work with customer teams
• Fluent and able to communicate in English well both verbally and in written
• Able to thrive in a dynamic and high paced work environment
• Comfortable handling customer queries while keeping the situation under control
• Comfortable working in production environments
• Able to think critically and take responsibility to solve problems

Benefits that Botsync provides:

• Travel to different locations and meet new people
• Work with a highly energetic and young team
• Direct interactions with end customers to learn about their processes
• Growth in technical skillsets across software and hardware domains, by working with different engineering teams
• Improvements to problem solving & critical thinking ability
• Exposure to & opportunity to take up larger responsibilities

Salary: $1,800 - $2100 (Dependent on experience)
Fixed Monthly Allowance: $150/month
Contract: 1 Year Contract and a yearly completion bonus (based on performance)
Working Hours:
8.30am – 5.30pm (Mon-Fri);
8.30am – 12.30pm (Alternate Sat)
Address: 26 Senoko Avenue, Singapore 758312
(Pickup available from Sembawang MRT upon commencement of work)

Job description:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas
• water heater or appliances.
• Handle customers’ enquiries on appointments, installation charges and other gas installation
• related matter.
• Follow up on customer’s enquiries from emails.
• Send SMS/emails to customers on their appointment schedules.
• Promote gas appliances / collaborations with other business partners to potential customers.
• Liaise with term contractor/SP Services on any services lapse.
• Feedback on any difficult/special cases.
• Any other duties as assigned by supervisor

Requirements
- Min A/N Level
- Able to commit for one year
- Able to start work immediately

If interested, please emai me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

• Manage and respond to all correspondence regarding common property.
• Maintain organized records of documents, drawings, and materials related to Town Council matters.
• Keep a register of owners' and tenants' details and handle insurance policies as directed.
• Control and oversee the use of common property and recreational facilities.
• Issue notices to ensure compliance.
• Coordinate applications with government departments and competent authorities.
• Support Property Manager and Officers in tracking maintenance schedules and improvement works.
• Monitor staff movements and report to the Chief Operations Manager for deployment arrangements.
• Handle permit and waiver applications and manage appeals.

Requirements:

• Min GCE O Level
• Minimum 1 year of admin experience

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

On behalf of the hiring company that specialises in agricultural-related chemicals, we are looking for a suitable candidate to join them as Research & Development (R&D) Head.

Responsibilities

1. Responsible for the management of research and development business operations in Singapore, including research management, daily operational management, achieving annual research and development goals, and regularly reporting operational management to Headquarters.
2. Understand the latest technology of new products in the market, organize relevant technology development activities, expand overseas research and development cooperation platforms including collaboration with universities（such as NUS and NTU）, institutions, and industry-leading enterprises, organize technical cooperation and exchange activities, seek technical partners, and establish long-term cooperative relationships.
3. Organise the formulation of internal management structure and various basic management systems of overseas research and development unit, and improve the internal management system.
4. Strictly comply with the laws, regulations, standards, and various management systems, and take technical leadership responsibility for occupational health and safety work.
5. Responsible for external relations, including communication and coordination with local government and its institutions, to establish a long-term stable business environment for the development of R & Development unit in Singapore.

Requirements

1. Full-time graduate education in Chemistry or Chemical Engineering,
2. Minimum 8 years of research and development work experience, including more than 5 years of experience as a project leader.
3. Familiar with local policies and regulations in Singapore, especially those related to the company's R&D activities.
4. Have a good level of influence in the industry, with academic achievements or rich project experience.
5. Possesses strong ability in new technology innovation development and engineering transformation.
6. Strong insight into the technology market and ability in technical market analysis.
7. Identify with the company's values, adhere to principles, able to independently perform corporate management functions, and possess the basic qualities of a professional manager.
8. Strong leadership skills, and excellent interpersonal and social activity capabilities.
9. Proficient in English and Mandarin

EA License : 10C3884 | EA Registration : R1102504

Responsibilities:

• Supporting our Singapore Regional Office & Vietnam Office’s ERP systems and SAP Business One;
• Maintaining and supporting all IT hardware and software matters;
• Occasional procurement of warehouse consumables and leave attendance reporting;
• Initiate digital transformation process and strategy for the Company.

Requirements:

• Diploma in Computer Science, Information Technology or equivalent;
• Minimum 2 years relevant working experience;
• Exposure in ERP system support, SQL and some hands-on programming knowledge will be an added advantage;
• Knowledge in technical IT support and troubleshooting, covering PC Hardware & Microsoft applications.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

Benefits:

• Performance Bonus
• 14 Days AL
• Medical Benefits
• 5.5 Days, Office Hours

Challenges:

• Answering inbound calls/emails and assist with enquires.
• Coordinate and scheduling appointments for patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced.
• To handle front desk duties and registrations of patients.
• Assist with the issuance of tax invoices for patients or clinics.
• Submission of insurance and dispensing of medication
• Filing and faxing and assisting with other ad-hoc admin duties

What it Takes:

• Minimum GCE “O” Levels
• At least 2 years of similar experience in the Healthcare Industry is an advantage.
• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook
• Singaporean Only

Submit your resume (Word format) to [email protected] or,

Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Guest Experience Executive | Receptionist | Little India

Salary range: $2,000 + OT

Monthly Gross can reach $2500
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

Key Responsibilities:

• Provide vital support for managing Service Providers
• Executing Warehouse Management activities.
• Actively contribute to Warehouse Project activities, optimizing efficiency and processes.
• Communicate, manage, and oversee 3PL and Service Providers for daily shipments, including Dangerous Goods handling.
• Conduct efficient data analysis related to transportation and warehouse management.
• Monitor shipment schedules, and ensure meticulous organization and timely deliveries.
• Present KPI performance findings during meetings with 3PL and Service Providers.
• Proactively engage with the team through daily operational emails, fostering coordination.

Requirements:

• Minimum Diploma/Degree in Logistics Management or equivalent.
• 3-5 years of proven Logistics experience, with expertise in warehouse management.
• Familiarity with air, sea, and land transportation, including Dangerous Goods handling.
• Proficiency in warehouse management and successful project coordination.
• Effective collaboration skills with 3PL and diverse Service Providers.

• Improve on current SOPs by identifying loopholes and recommend risk aversion measures, conducting random checks on outlet’s compliance to SOP, and preparing audit reports.
• Support the F&B businesses which includes co-ordination with internal and external stakeholders, formulating project workplan and budget.
• Administer the POS system and other related systems.
• Partner with our different F&B business teams to develop a deep understanding of analytics needs and to define reporting, dashboarding, and data requirements.
• Any other duties as assigned by the Management Team.

Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
• CANDIDATE SHOULD POSSES THE BELOW QUALITIES AND ABILITY
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

You will support Admitting Services Department in performing registration services, providing financial counselling and collecting of payment / deposits from patients.

Your duties shall include, but not be limited to the following:

• Register patient admissions / visit information in the required system at Department of Emergency Medicine (DEM)
• Provide estimated hospital charges to every patient’s admission
• Collect payment for admission and outpatient services
• Handle enquiries through phone and over the counters

• NITEC / Diploma in any discipline
• Good interpersonal and communication skills
• Proficient in Microsoft Office applications
• Able to perform 3 rotating shifts including night shift, weekends and public holidays

Working day: Monday – Friday

Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends shift)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Description

Subsea Operations Support Engineer responsible for the Operational support of one of the world’s largest and most complex networks. As a member of this team, you will have a unique opportunity to operate and maintain the subsea cables and get involved in all aspects of operations.

· Support multiple subsea cables O&M and troubleshoot a variety of issues in a timely manner.

· Perform fault isolation based on the troubleshooting outcome.

· Coordinate with NOC, smart hands and equipment manufacturers to resolve issues and restore service.

· Work cross-functionally and cross-regionally with other network operational support teams.

· Partner with and escalate to, various Meta teams in pursuant of restoring service and limiting impact.

· Manage and escalate critical events while communicating clearly and concisely. Document and optimize operational processes and procedures.

· Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.

· Identify areas for automation and create or participate in the solution with scripting or coding skills.

Minimum Qualifications:

· Knowledge and experience of Subsea and DWDM technology.

· Knowledge of Subsea technology including open cables, WSS ROADMs, Branching Units and Repeaters.

· Experience understanding architecture for system dependencies and translate these into deployable solutions.

· Experience in analyzing situations, troubleshooting, systems and tools, and problem solving.

· Experience managing and switching BU’s, WSS BU’s

· Experience managing PFE and troubleshooting complex subsea power and grounding issues.

· Experience in Subsea Operations, Deployments and Technology with 8-10 years industry experience

· Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer

· CLS Management experience including facilities maintenance and security

· Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program

· Experience in the Subsea O&M including (but not limited to), marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading

· Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs

· Familiarity with DCN operations, management, network security and architectures

· Documentation and communication experience.

· Knowledge with the Network Management system (NMS), Element Management system (EMS) and CLI interfaces of different vendor platforms.

· Ability to operate autonomously, strong analytical skills, coupled with a strong sense of ownership, urgency and drive.

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Details

● Salary: $S$3,500 Negotiable

● Job Type: Permanent | Full-Time

● Location: Boon Lay (Transport @ Lakeside MRT)

● Schedule: Monday - Friday

● Hours: 0900 – 1800

About Company

● Local HQ Engineering provides APAC & America Sales & Services, supplying of valves for marine, shipbuilding and oil & gas industries. Asia Offices located at Malaysia and Vietnam

Experience

● Partial and/or Full Set of Accounts cum HR role: ≤ 2 years

Qualifications

● GCE ‘O’ Level and Diploma in any disciplines

Responsibilities

● Full responsible of full set of accounts and fixed assets registering using SAP system

● Prepare month-end financial reports and schedule includes accruals & prepayments

● Perform month-end & year-end closing

● Take charge of IRAS & Tax submission on yearly basis

● Prepare for internal & external annual auditing

● Control day to day transactions for Accounts Payable and Receivable

● Monitor company’s cashflow and credit management

● Keep track of HR Admin records and Recruitment matters

Requirements

● Proficient with MS Office, SAP and/or ERP application

● Good Organization Skill, Independently & Meticulous

● A Team Player with multi-tasking personality

● Knowledge in HR legislations, Employment Act and Foreign Manpower Act

● Singaporean/PR are welcomed

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.