Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Japanese Izakaya located at Novena Locality

As a Waiter/Waitress, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.

A Waiter/Waitress should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.

The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.

The Waiter/Waitress will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.

The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.

A Waiter/Waitress is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Scope & Responsibilities

Leadership & People ManagementBe proactive and responsible for own duties and assist others where required
Service ExcellencePerform all service duties including but not limited to the following:
Opening and closing of restaurant
Taking and fulfilling customers’ orders
Cleaning and clearing tables
Proper handling of the POS system
Other side duties
Comply with operational service standards
Assist in organisation and maintenance of inventory and storage
Risk ManagementWork in line with the restaurant’s risk aversion programme
Assist in health and hygiene audits as well as safety checks

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

* Office hours, Monday - Friday
* Location: East
* Travel islandwide is required, onsite support role
* No experience are welcome to apply
* Training is provided

* Linux experience is a must
* Permanent

Our client is a company who providing data recovery, storage solution in Singapore.

Responsibilities:

• L1 Troubleshooting and follow-up of issue with respective support personnel
• Installation of Servers and storage equipment
• Administrator and monitor of software
• Work with implementation team

Requirements:

• Nitec / Higher Nitec in IT relevant
• Training/ certification provided
• No experience are welcome to apply

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Amber Group is looking to hire a highly motivated, intellectually curious, and team-

oriented specialist to join an innovative and dynamic fintech unicorn. The role offers an unique opportunity for the individual to develop professionally in an exciting and evolving field of crypto/ blockchain financial services.

Job Responsibilities:

• Provide technical support and technical consultation to end users and resolve terminal failures of IT equipment;

• Carry out standardized operations, records and follow-up on daily work according to the company's IT service management requirements;

• Responsible for the SLA achievement rate and user satisfaction of various services;

• Able to actively think about service improvements and optimization points, and formulate suggestions or plans;

• Actively observe and report the risks of various front-line IT services;

• Discover and solve user pain points, and assist in establishing various tools or processes to prevent problems from recurring.

• Handles ad-hoc projects and assigned duties from senior management

Job Requirements:

· Bachelor degree or above, computer or management related major is preferred, and more than 3 years of IT user support experience;

· Strong communication skills, able to communicate efficiently with various technical or management personnel, VIP support experience is preferred;

· Have rich experience in supporting Windows, Mac OS operating systems, networks, etc., and be able to troubleshoot and provide corresponding solutions to PC software and hardware problems, network problems, application problems, etc.;

· Strong process, quality management and standard implementation capabilities to ensure the uploading, distribution and execution of information;

· Fluent communication skills in Chinese and English

Service Crew is responsible for presenting menus and able to answers question on meal items. Service Crew should able to makes recomendations and serves food to customers.

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices.

We are now looking for Finance Intern to join our medical centre!

Duties & Responsibilities:

• To assist in data entry, verification of claims.
• To perform filing and organising of documents
• Will be working with numbers, payment transactions, and other finance duties
• Any other duties assigned by supervisor

Requirements:

• Student or fresh graduate with finance background is highly advantageous
• Monday to Friday, 9am to 6pm.
• Able to commit minimally 6 months
• Proficient in the use of PC/Laptop
• Comfortable working with numbers and has basic proficiency in Excel will be preferred
• Located at Farrer Park
• Able to start immediate

Benefits:

• 5 Working Days: Monday to Friday: Flexi start and end time from 8am to 9am
• Location: Jurong East (walking distance from MRT)
• Work Life Balance

Job Responsibilities:

• Handle end-to-end work pass administration including but not limited application, renewal, issuance and cancellation of work passes for internal, external and outsourced workers timely.
• Maintain work pass administration record tracking and follow-up closely on all work pass transaction.
• Ensure the entire work pass Administration in compliance with MOM Rules & Regulations.
• Advise and monitor all pre-employment medical check-ups for new hires.
• Liaise with MOM and clients on workers or work pass matters.
• Troubleshoot and rectify application issues i.e.. rejected application.
• Daily Operations - arrange drivers for arrival of workers / medical check / courses, vaccination etc.

Additional requirements:

• Possess CEI (Basic) advantageous
• High level of initiative, meticulous and detailed oriented with strong organization skills
• Basic understanding of the prevailing MOM rules & regulations
• 1-2 years relevant experience

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Phillip Wain has been a leader in fitness and beauty industry for over 30 years in Asia Pacific. In complete luxury and privacy, members experience quality services including gym, group exercise, personal training, facial, slimming, massage, spa and nutritionist’s advice. We aim to provide the ultimate health and beauty solution to members with our luxurious facilities. To cope with our aggressive growth and expansion plan in beauty & fitness, we are inviting dynamic individuals to join our fast growth team.

Food and Drinkcs Counter Service Attendant

Key Responsibilities:

· To prepare and serve food and beverages to our members.

· Help plan daily menu for clients.

· Upkeep cleanliness of pantry, work space and juice bar counter.

· Support in-house monthly events for members.

Requirements:

· Experience in preparing local dishes. Basic certificate in Food and Hygiene an advantage.

· Good interpersonal and communication skills.

· Passion in customer service.

· Require to work retail operating hours and alternate weekend.

Remuneration & Benefits:

• Attractive basic salary, performance incentive and 13-month bonus.
• Meal & Punctuality Cash Allowance.
• Medical.
• We provide meal on working day.
• Staff discounts on skincare and sports boutique.
• Pampering beauty treatments.
• Annual leave and statutory holidays.

Interested applicants are invited to apply or contact us from Monday to Friday, from 9am to 5pm at 62500100. Our club is centrally located at 333, Orchard Road, Hilton Singapore Orchard, #07-00, Singapore 238867.

www.phillip-wain.com

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.
• Provide HR support for non-English speaking colleagues based in Korea and answer their queries.

Requirements:

• Minimum of 2 years related experience in employee support with good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Bachelor's degree or equivalent in Human Resources Management, Business Management or relevant field
• Able to read and write in Korean (TOPIK II Level 5) to efficiently communicate with non-English speaking locals based in Korea, pertaining to their internal HR queries. To require use of Korean language.

Temp Receptionist x 2 pax!!!

Job Scopes:

- Data entry

- Filing

- Assist receptionist duties such as transferring of calls, direct customer to the respective CS and etc

- Other adhoc duties as assigned

Other information:

- Working hrs: Monday to Friday (8.30am to 5.30pm), Alternate Saturday (9am to 1pm)

- Rate: $12 per hour (up to $2300 per mth)

- Work location: Orchard (Nearest MRT: Somerset)

- Able to work for at least 1 to 3 months

Interested candidate, please send in your resume to "[email protected]" and state "Temp Receptionist (Orchard)" as the subject.

Only shortlisted candidate will be notified

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Job Requirements

• Greet and attend to walk-ins

• Take orders in POS system, prepare beverage, serve customers

and clear tables

• Provide and maintain excellent customer service to customers

• Respond promptly to customer inquiries

• Package food and beverages for sale

• Adhere to all food safety regulations and quality controls

• Ensure and maintain store and personal hygiene

• Monitor stock levels and assist in ordering

• Perform day to day pre-opening and closing activities as per SOPs

We are looking for someone who is:

• Responsible, customer-driven, committed and willing to learn

• Positive attitude with good interpersonal skills

• Able to prioritize, multi-task and work in a fast-paced environment.

• A good team player

• Able to commit rotational straight shifts, weekends and public

holidays.

Note: Part-Timers and students who are on term break are also welcome to apply. However need to commit at least minimum 5 hours (excluding break)

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Good working knowledge in handling multi type of engine (Main Engine or Auxiliary engine)

· Self-starter, team player, strong management skills and possess good analytical skills.

· Able to lead and guide the team for service excellence.

· Able to travel when required at very short notice.

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE BIOLOGY. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Biology at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Biology. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Biology.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH .

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

We are looking for passionate colleague who have experience in dental industry.

The dental clinic is located near Ubi MRT station, equipped with modern facilities including digital dentistry, cone-beam CT scan and others. Our main business is provision of a wide range of dental services.

Please submit resume to [email protected]. Applicant will be interviewed prior to acceptance.

We prefer experienced dental assistant with administrative roles in previous work.

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

This advertisement is for Science Lab Support.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Jun 2024 to 31 May 2026.

Options to extend the contract for a further period of 1 year

Working Hours:

• Mondays to Thursdays: 7:30am to 4:30pm, inclusive of 30 mins lunch break
• Fridays: 7:30am to 4:00pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

• Assist subject teachers in preparation of Science lab and science apparatus for lessons
• Assist subject teachers in conducting experiments and Science Practical tasks
• Maintain cleanliness of the lab, equipment and apparatus and ready for class use
• Collect and return items borrowed from Science Lab (with proper recording)
• Assist in procuring items, materials, apparatus, chemicals required for lab
• Maintain records for Science Room inventory
• Assist in outdoor learning trails conducted by the school
• Water plants in both Eco and Racial Harmony Garden. Report to HOD Science if any issues arise
• Monitor and supervise Eco and Racial Harmony Garden landscaping and pond maintenance. Highlight any area of focus to the contractors and sign job acceptance for any maintenance done by external contractors.
• Provide support in admin matters
• Assist in Teaching Resource Preparation for subjects other than Science to record job done
• Feed and clean tortoise enclosures in Racial Harmony Garden
• Any other duties:
• To provide support in ensuring students enter and leave school safely (at the entrance and exit) in the afternoon
• Provide support in preparing materials and resources for other departments during school holidays
• Provide support as OSO (mainly cleaning job, housekeeping, packing and supervise students entering and exiting the school) during school holidays, as and when required.

Qualifications, Skills and Experience:

• ITE/GCE “N” level certificate -Good communication and inter-personal skills
• Possess positive attitude and dedication to work
• Experience working in school is preferred. However, fresh graduates are welcome.

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Services required are set out as follows:

1) School Operations Assistant

Reporting to the OM, the candidate will assist him in:

- general cleaning, monitoring cleaning logistics and supervising other cleaners;

- marshalling traffic within the school;

- providing logistics support for school activities and functions;

- any other administration / operation duties assigned.

The personnel shall sign an Undertaking to safeguard official information.

The Personnel shall minimally have the following qualifications, skills and experience:

1) School Operations Assistant

- Minimum two (2) years’ experience in general cleaning, canteen and operations field; or equivalent;

- Physically fit and mobile;

- Relevant work experience in canteen and operation with a school is advantageous;

- Supervisory skills to manage cleaners;

- Experience in marshalling traffic in school is advantageous.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Singapore Brain Development Centre (SBDC) was established in March 2005 and stands as one of the pioneer centres providing cognitive development training for children of all ages in Singapore. Our developmental and cognitive training programs are based on scientific research to enhance brain functions. We are seeking for therapists who are passionate about working with children, eager to learn, and committed to making a positive impact on the development of those facing learning challenges.

Specific Responsibilities

1. Conduct one-to-one therapy sessions.
2. Provide individual therapy.
3. Employ intervention strategies for child development.
4. Prepare and maintain student data and records.
5. Administer assessments and evaluate student progress.
6. Collaborate with families of children with learning challenges.
7. Conduct lesson plans and create learning aids.

Competencies to Learn

• Understand various learning disabilities affecting behavior, memory, and learning (e.g., dyslexia, ADHD, GDD, learning deficits, and autism).
• Learn strategies to improve sensory and perceptual-motor skills, language, cognition, and memory skills.
• Understand how to tailor interventions to meet individual needs.
• Incoporate sensory activities and stimuli within the gym setting to support children in regulating their sensory systems while engaging in physical activity.

Job Requirements

• Degree in Psychology, Special Education, Early Childhood, Linguistics, Sports Science, or related fields.
• Experience working with children is an advantage.
• Competitive pay package based on qualifications and work experience.
• Ability to work on weekends.
• Effective engagement and communication skills with children and clients.
• 3 years contractual basis.

Job Description:

1. Responsible for maintenance & add-on related activities including attending meetings, coordination and supervision works.

2. Plan the maintenance schedule and ensure that the work schedules are executed as planned.

3. Review and check the service reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

4. Assign tasks to the team when there are breakdown calls from the clients.

5. Monitor and follow up on procurement of parts.

6. Ensure the sub-con workers follow proper work processes.

7. Perform price negotiation to meet the budget.

8. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

9. Provide supervision to the Engineers and Technicians for day-to-day work activities.

10. Follow up payment from the customers.

11. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

12. Co-ordinate with the project teams for projects handover.

13. Arrange and conduct training for the staff.

14. Other duties as assigned,

Job Requirements:

1. Diploma / Degree in Engineering.

2. At least 5 years of work experience in the related field.

3. Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Security, Access Control, CCTV System

· Fire Alarm System

4. Good management Skills.

5. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

• Knowledge and experience on windows 7 OS
• Good to have – knowledge in AD and smart hands and feet support.
• Good to have – knowledge and experience of supporting MAC devices and tablets
• Experience with Service management tool – ex – Service now
• Should have good expertise on EUC tools, remote support tools, MS office and outlook.
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management