You will support the administration of risk management programmes, conduct clinical review of patient records, identify relevant clinical care issues, and liaise with the respective departments to evaluate the effectiveness of the quality assurance programmes. You will play a supporting role in ensuring that clinical outcomes are consistent with current accepted practices.

You will be required to integrate and analyse data using statistical methods, perform root cause analysis, conduct risk mitigation exercises and work with teams to coordinate projects assigned. You will also coordinate meetings, document meeting proceedings, prepare reports and participate in the implementation of improvement initiatives towards improving patient care.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing

· Relevant experience in clinical quality and in the healthcare industry will be of added advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail is essential

· Good oral and written communication skills

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Our Benefits

• Competitive Remuneration

• Performance Bonus and Increments

• Medical Insurance Coverage

• In-House Career Development and external training

• An international and diverse work atmosphere

• Central Location in Singapore

What are we looking for?

• Permanent Full-Time Position for an early intervention centre manager to support Children with Special Needs.

• Assists in development and implementation of all internal policies, procedures and systems that are necessary for providing comprehensive services to clients.

• Evaluates staff feedback/concerns and facilitates the process for improvement.

• Conduct lessons in a specialized small group Early Intervention Program (EIP) setting.

• Create lesson plans and curriculum and track student progress.

• Prepare Individualized Educational Plan goals (IEP) for students, contributing to progress reports.

• Create learning activities, support with classroom supervision and follow-through of learning/behavior plans, support with children's daily living skills (toileting, dressing and mealtime routines).

• Work in collaboration with a multi-professional team of teachers and therapists.

• Maintain student files, attendance forms, visuals and other tasks.

• To liaise with parents to provide support for skill development.

• Previous experience mentoring junior teachers is valued.

• Responsible for the day-to-day operations of the early intervention centre

Candidate Requirements

• Minimum a Diploma in Early Childhood Education / Special Education or related educational fields. A Bachelor’s degree / Master’s degree in Teaching will be of value.

• Experience teaching with children with special needs

• Experience using standardized tools/assessments will be preferred.

• Must be proficient in communicating and writing professionally, in English.

• Salary commensurate with experience and level of qualification.

You will work with the Business Office Manager in studying, planning, organising, establishing, and implementing policies and procedures, and internal controls for all billing, account follow up and financial counselling activities. You will ensure that all services are billed, and that claims are made accurately and timely. Additionally, you are required to monitor outstanding bills, work with various parties to recover the outstanding amounts as well as handle billing and payment enquiries. You are responsible to prepare summaries, reports and statistics as required.

Job Requirements:

· Degree in any discipline.

· Accounting knowledge and experience in healthcare will be an advantage.

· Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare /OAS will be an advantage

Team player with good interpersonal, analytical and communication skills

Essential Job Functions

• Provide day-to-day support as part of the advising team
• Diary ownership and management, leading client servicing
• Pre-meeting preparation of papers/documents/reports as required
• Updating and maintaining client records and information, alongside other post meeting actions
• Maintain a regular 1:1 catch-up meeting with the adviser(s) you assist
• Liaise and work with team members at Eight Wealth International, Eight Wealth Management (UK Office), SJP, third parties and others as required.
• Liaise and communicate with clients (clarifying/requesting information only or communicating advice that has been obtained from the adviser)
• Ensure the adviser(s) are up to date with client communications/providing feedback where applicable
• Prepare letters and emails to clients, always maintaining an awareness of compliance standards.
• Work closely with and take instructions from the department lead
• Build and manage client relationships and expectations
• Carry out withdrawals, surrenders, fund switches, and obtain & manage letters of authority
• Obtain quotes from third party providers
• Be able to provide holiday/sickness cover for teammates where required

Knowledge and skills needed to perform the role

• Proficient in using IT systems and applications, with good working experience using MS Office (Outlook, Word, Powerpoint, and Excel as a minimum)
• Experience using Monday.com, SalesForce, MyPractice, iBusiness, DWS, MS Teams and Calendly is an advantage
• Good problem solving skills
• Good negotiating and conflict resolution skills
• Excellent customer service skills – professional telephone manner, outstanding spoken and written English communication
• Strong organisational and accuracy skills, attention to detail and data
• Good level of numeracy
• Knowledge of the financial services industry, ideally within wealth management
• Excellent time management and ability to prioritise the right tasks
• Ability to work to tight and varying deadlines and the aptitude to juggle workloads
• Detailed knowledge of Adviser client base and an overall knowledge of other client accounts.
• Product Awareness – Offshore Investment Bonds, Pensions, personal and corporate insurance
• Awareness of other team members roles and how they all collaborate and work together.

The Person

• Takes responsibility and initiative for own workload.
• Is prepared to put their teammates first and appreciates how this adds to the benefit of the whole team.
• Ability to foster strong relationships with Advisers, adapting to the way each Adviser works for best possible outcome.
• Is resilient to be able to adapt to change and challenges as they arise, in collaboration with the team.
• Demonstrate assertiveness and ability to take on and deliver positive and constructive feedback.
• Calm and friendly personality with a positive mindset and attitude
• A natural people person who is skilled at gaining trust
• Great communicator
• Enthusiastic and be willing to learn, share in success, and be an amazing Eight family member

Key Behaviours

• Build Relationships

Be easy to connect with to grow and develop long and trusted relationships. Put others first, be responsive, caring and honest, and put others at the heart of everything you do.

• Be Responsible

To do an amazing job. Take ownership, manage expectations, lead by example, putting actions right when you need to, whilst learning from mistakes. Be helpful to others and always give back.

• Be Amazing

Always set out to do your best. Be brave and bold, have imagination and creativity to bring solutions and not problems. Sustain a high level of performance and inspire others around you to be the best versions of themselves. Be an inclusive member of the Eight family.

About Fei Yue Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Job Responsibilities:​

• Office Management Systems:Implement and maintain office management systems and procedures to ensure seamless operations and minimize disruption.
  
• Change Management Programs:Administer change management programmes to support team members in adapting to organizational changes effectively.
  Provide necessary support and resources to facilitate smooth transitions.
  
• Professional Practices:Uphold Professional standards by providing exceptional customer service and handling personal and confidential information with discretion.
  
• Data Management:Collect, update and maintain necessary data in the systems, ensuring accuracy and completeness.
  
• Data Governance:Promote and monitor compliance with ethical and responsible data use principles within the organisation.
  
• Data Quality & Audit Management:Ensure that services and processes adhere to organisational practices and standards through quality assurance and audit management.
  
• Program Delivery and Event Coordination:Deliver programmes and coordinate events, ensuring their successful execution and alignment with organisational objectives.
  
• Administrative Support:Provide administrative support to the division and the centre, assisting with tasks such as scheduling, documentation and correspondence.
  

Job Requirements:​

• Degree Holder​
• At least 2-3 years of working experience​
• Strong organizational, writing, verbal, and interpersonal skills​
• Independent in managing and executing work tasks​
• Meticulous and careful in generating and ensuring accuracy of reports
• Committed team player, able to work collaboratively and effectively with others.
• Service-oriented
• Proactive in looking out for opportunities to improve work processes
• Advanced skills in Excel, Word, PowerPoint
• Tech savvy

Work Location: Yew Tee

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

• Basic $2,000 - $3,500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central area
• Working day: Monday to Friday
• Working hours: 8.30am to 6.00pm
• Training provided for those with lesser experience

Job Responsibilities:

Sales Support

• Assist in preparing sales quotations and follow up on quotation status
• Assist in updating sales opportunities into sales pipeline reports using cloud software.
• Assist in order processing and delivery coordination.
• Assist the sales and service team in daily sales operations and liaise between other departments on sales order delivery.
• To liaise with supplier and customer to ensure prompt completion of each sales order.
• Provide good customer service through product knowledge, handling enquiries.
• To work as a team to meet monthly set targets and annual goals.

Admin Support

• Responsible for order processing, purchasing, invoicing.
• Liaise with suppliers/ couriers on delivery matters and installations.
• Co-ordinate with customers on delivery schedules & updating of delivery status.
• Generate weekly report (delivery tracking list) and update record of suppliers list.
• Provide general office administrative support such as filing, data entry, scanning of documents, ordering office items etc.
• Assist in any other ad-hoc duties from time to time, as and when necessary.

Job Requirements:

• Candidate must possess min. NITEC/ O Level
• Min. 1 year of related working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Responsibilities

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over the phone
• Listen, probe and question in order to clarify and understand customer needs
• Any other ad-hoc tasks assigned

Requirements

• Singaporeans only
• Minimum N Levels or equivalent
• Advantageous to have at least 1 year of customer service and or call centre experience
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to speak and understand more than one language
• Able to commit to shift-hours (as stated below) desk-bound

Other Information:

• Training will be provided
• Working hours during training period is from 9am to 6pm, Mondays to Fridays and alternate Saturdays/Sundays
• Shift-hours are from 8am to 6pm, spanning from Monday to Sunday on rotation basis of 4-days-work-2-days-off shift and 2-days-work-1-day-off shift)
• Starting basic salary of $1,700
• 12 weeks probation period
• Incentives are applicable upon confirmation
• Workplace at 203 Henderson Road, Henderson Industrial Park Wing A #10-13 Singapore 159546

Responsibilities:

• Take the lead and participate in the development and maintenance of software for equipments.
• Lead and particiapate in the coding, testing, and debugging phases of the developed software.
• Lead a team in the maintenance, review, and improvement
• Assist in defining the architecture of new designs and produce technical documents
• Engage with customers to understand requirements and create specifications.

Requirements:

• Min Diploma in Electrical/Electronic Engineering, Computer Science,or it's equivalent
• At least one year related working experience
• Demonstrate proficiency in Visual C# programming with WinForm applications
• Display familiarity with Modbus, EtherCAT fieldbus protocols, Winsock, and serial communications
• Exhibit familiarity with PLC programming (e.g., Omron) and various motion systems (e.g., IAI, ADLink).

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Responsibilities

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Business Office Associate / Patient Service Associate [3770]

Salary: $2000 - $2500
Working Hours: 5.5days | 9am-6pm Weekdays / 9am-1pm Sat
Working Location：Fixed - Novena / Orchard

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Job Requirements:

• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

We are a world leading supplier of climate solutions for the future. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Together, we work to support our customers in creating a healthier planet. Come work for us and be part of this exciting journey.

We are looking for a highly engaged service engineer, skilled in the mechanical field. We can offer you a broad and challenging role where you offer service and customer assistance during site visits.

Role and Responsibility:

• Provide pre-sales and post-sales technical support, including testing and commissioning.
• Perform preventive maintenance and repairs for customer equipment onsite/workshop.
• Maintaining accurate record-keeping of all work performed.
• Adherence to safety procedures and regulations.
• Provide 24/7 customer service support.
• Traveling to regional countries, wherever necessary.
• Any other tasks or duties assigned by the Company.

Requirements:

• Minimum Diploma in Electrical, Mechanical, or Electronic Engineering.
• Minimum 2 years' experience in HVAC equipment maintenance/repair.
• Knowledge of BMS System and HVAC Control is an added advantage.
• Able to read and interpret technical manuals and schematics.
• Availability for emergency calls and onsite visits during off-duty hours
• Strong analytical and problem-solving skills.
• Able to work independently and a team player with excellent interpersonal and communication skills.
• Must possess a Singapore Class 3 Driving License

What we offer:

• Competitive salary that commensurate with work experiences
• Career advancement opportunities within the organization
• Comprehensive benefits and annual team-building trip

At Munters, you get the chance to influence and solve meaningful problems for society. We lead with an absession for climate, with people in the core and sustainability as part of the DNA.

Please note that this is a freelance position and paid on a per ticket basis. Description of the work is as shown:

• Installing, moving, decommissioning, and troubleshooting hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, network, firewall, and other devices within the Data Center and outside of it
• Confirm and label devices, racks, and cables
• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications
• Work under the direction of a lead Data Center Technician, the Site Operations Supervisor, and/or Operations Manager; and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• Perform design redlining and produce detailed reports and documentation

Requirements of the job are:

High attention to detail and ability to follow other technicians’ direction to ensure quality

Able to performs multiple tasks and ensures deadlines

Good verbal and written communication skills in English

Ability to respond to any On-Call request within 1 hour, while on-call.

Effectively utilize ticket, inventory, and dispatch management systems

Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber

Basic knowledge of computer hardware

Basic understanding of networking components and infrastructures

Excellent analytical and troubleshooting skills

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

This is a 12 months contract assigned to our client

Work Location: Suntec

Salary Range : $4,000-$6,000

Work Shift

1. Rotating Shift

2. 5.5 days per week (44 hours per week)

3. Mon-Sun (including public holiday)

Educational & Skills Requirements

1. Candidate shall possess a recognized Degree

2. Minimum 5 years of experience in managerial positions in a contact center industry.

Job Description

1. Provide leadership and regular coaching to Team Leaders and Agents.

2. Responsible for managing the day-to-day running of the contact centre, which includes effective resource

planning in ensuring KPIs are consistently achieved

3. Work closely with HR to ensure fast, effective, and quality staff recruitment

4. Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to

thrive. This could be in the form of daily huddle sessions, team building activities and monthly

coaching sessions.

6. Conduct consistent reviews of staff performance to identify training gaps and needs

7. Take ownership and resolve any urgent or critical issues escalated by the Client or team

8. Work closely with Client to support investigation and service recovery process

Educational Support Teacher (EST)

Branch Needed: Ghim Moh / Pasir Ris / Marsiling
Working day: Mon - Fri

Working hours : 8.30am -5.30pm

Salary : Max $4500 (Depends on exp)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

KEY RESPONSIBILITIES:

• Perform medical grade aesthetic treatments
• Review patient’s progress and treatment plan
• Work as a team with the Management Team and aesthetic consultants to . achieve company goals and target. Provide professional consultation with patients on skin, face and body related aesthetic concerns and provide medical advice on effective treatment solutions related to our services and products
• Responsible for handling patient enquires and educating patients about course of treatments, possible downtime and post-treatment care.

· Treatments Involved: Cryolipolysis, Lasers like fractional Co2, Fillers & Botox, Sculptra, etc.

· Easily adaptable in the new work environment. Being friendly, going the extra mile and working in a team is necessary in this environment.

· Promote a friendly, warm and exceptional customer experience

Requirements

• Fully Registered doctor with Singapore Medical Council
• Passion for all things beauty and aesthetics-related
A Medical Degree from recognised universities
• Accumulated for Skin Rejuvenation, Pigment Lasers, Intense Pulsed Light-Skin Rejuvenation and Workshop on Non-Surgical Skin Tightening Devices preferred
• Relevant experience in aesthetics treatment is advantageous
• Strong interpersonal communication skills and a good team player
• Well-groomed with pleasant personality
• Self-driven individual with a positive mind-set
• Passion for all things beauty and aesthetics-related

Duration: 1 year
Location: Dhoby Ghaut @ Plaza Singapura
Salary: Up to $2.4k

• Single shift from 10.30am to 9.30pm
• Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
• Commit to work 6 public holidays

There will be 1 day weekend off (either Sat or Sun) per month according to roster

Job Description:

Contract Customer Relations Officer (Sales focus)

• Achieve individual sales and team target
• Handle all walk-in and phone enquiries from customers
• Explain product information as well as communicate the use of all products in the most professional and efficient way
• Perform direct marketing and sales activities to generate sales
• participate in outdoor sales activities and roadshows
• Handle counter duties and cashiering
• Other ad-hoc duties or reassignment if required.

Contract Customer Relations Officer (Sales support/Operations focus)

• Handle all operational matters and work closely with sales team to ensure fulfilment of sales
• Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc

Requirements:

- Diploma/nitec in any field
- Able to commit for one year while working on weekends and public holidays
- Good communication skills, good personality and customer service skills, result-oriented, highly motivated

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Executive Administrative Assistance, Service Support Agent

In this critical role, you will manage the schedule of a senior executive, facilitate key interactions within and outside the bank, and provide administrative support to the team.

Job Responsibilities:

Primary Duties:

Executive Management Support:

• Scheduling responsibilities: Regularly manage the executive's schedule, preventing conflicts and ensuring alignment with strategic objectives.
• Meeting coordination: Facilitate interactions between the executive and key stakeholders within the team.
• Travel management: Oversee logistics for overseas business trips, working closely with APAC branch members.

Back-up Duties

Administrative Support:

• Carry out administrative tasks such as handling payments, creating purchase orders, and processing personnel expense reimbursements.

Job Requirements:

• Minimum 2 years of experience in a secretarial role, preferably supporting senior management.
• Strong multitasking abilities and prioritization skills.
• Excellent written and verbal communication skills.
• Strong in MS Office (Word, Excel, etc)
• Ability to use common IT tools and software proficiently.
• Proactive and responsible, ensuring high-quality outcome.
• Experience in arranging and conducting meetings with diverse stakeholders.
• Professional attitude, maintaining positivity in all interactions.

We are looking to speak with Service now leads:

Responsibilities

· Lead ServiceNow solution design and implementation.

· Manage platform configuration, customization, and integration.

· Collaborate with cross-functional teams to translate business needs into technical solutions.

· Provide technical leadership and mentorship.

· Ensure platform stability, performance, and security.

· Stay updated with ServiceNow releases and incorporate new functionalities.

· Develop and maintain technical documentation.

Requirements

· Bachelor's degree in Computer Science or related field.

· Hands-on experience with ServiceNow implementation and administration.

· Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.

· Strong programming skills (Java, JavaScript).

· Knowledge of ITIL, Risk and Compliance, and Project

· Management.

· Proficiency in ServiceNow modules and development.

· Excellent communication and interpersonal skills.

· ServiceNow certifications are a plus.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

About StarMed Specialist Centre:

Established in 2018 and a member of HMI Group, StarMed Specialist Centre is a one-stop private ambulatory care centre, comprising of GP, urgent care and health screening services, specialist clinics, operating theatres, endoscopy suites, radiology facilities, physiotherapy centre, day suites and occupational health services. With more than 40 experienced doctors, we’re a team of dedicated healthcare professionals that seek to give our valued patients, the best of care. Together, we are here to build healthier communities.

StarMed Specialist Centre was named the overall winner in the Promising Brands category at the Singapore Prestige Brand Award in 2023. It was also awarded Leading Day Hospital of the Year in Asia Pacific by Global Health Asia Pacific Awards in 2023. “

About the Role:

Overall drive the implementation and maintenance of business applications for StarMed Specialist Centre (StarMed) and ensure it is delivered as per users’ expectations, most importantly meet the business objectives.

He / She will be providing daily IT Helpdesk service and any related applications support to StarMed such as Clinic Management Systems (CMS), Radiology PACS system, Operation Theatre (OT) system, Endoscopy system and etc. The person is also responsible to manage the CMS change requests / service request, critical issues and daily IT Service Desk support.

Key Duties & Responsibilities:

1. The person shall endeavor to gain a strong understanding of StarMed workflow and key functions, and observe, discuss with the department heads/key users on potential areas of improvement, where IT/Digital solutions can be introduced to improve:

· Customer experience

· Patient safety

· Revenue generation

· Cost saving

· Staff efficiency and productivity

2. Working closely with StarMed administrators and staffs in designated area(s) to understand and interpret user needs at a division level and to collaborate across lines in meeting those needs.

3. To maintain an in-depth knowledge of full scope CMS functionalities and system configuration, Project Management Life Cycle and Software Development Life Cycle (SDLC). Good knowledge of various business application architecture, Data analytic/Business Intelligence, integration with 3rd party applications and medical equipment, as well as latest digital health trend.

4. Participate in the evaluation and potential implementation of a new software at StarMed, and work with the team to achieve the targeted operational improvement/KPIs.

5. Participates in the IT planning, development, implementation, and maintenance of Standard Operating Procedure (SOP); implements tracking and evaluation programs to assist in accomplishment of established goals.

6. To liaise with vendors, digital team and stakeholders (doctors/staffs), and study users’ “pain” points & wish list; to be part of the team to evaluate the suitable application and reliable digital solutions to meet users’ expectation and company’s KPI.

7. Provides technical liaison on a variety of medical specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.

8. To execute HMI business application & digital initiatives in StarMed in an efficient manner leveraging on the subject matter expertise, streamlined work processes and IT best practices. The implementation cycle shall cover from project kick-off, system configuration, 3rd party system interface including externally subscribed cloud services, change management, data migration, User Acceptance Test (UAT), till system Go-Live.

9. Participate in review of HMI Implementation methodology and champion the project documentation in StarMed such as gap analysis report, User Requirement Study (URS), testing/quality control, training plan & user guide, UAT script, Cut-Live plan and Business Continuity Plan (BCP) / Code White procedure.

Requirements:

• Minimum 2 years of working experience in healthcare industry.
• Has experience in Radiology setting will be an added advantage.
• Is a team player and can work independently when required.
• Good communication and interpersonal skills.
• Able to commit to a 5.5 day work week, office hours.

We are looking for a Temp - Long Term Patient Information Associate to outsource to our healthcare clients.

Job Description:

• Engage with our visitors proactively and faciltate their visits to the in-patient wards by explaining the visiting policy and guiding them through the self-help registration process at the kiosks or at the registration counters.
• Attend to visitors' enquiries and handle complaints including escalation and denial for entry after visiting hours.
• Attend to wayfinding & general enquiries from public and patients within the Healthcity Novena Campus.
• Provide assistance to patients at the various main entrances.

Job Requirements:

• Min N/O/A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

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