Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip in any courses
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Summary:

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities:

• Organize and track the pipeline, capturing data on readiness for approval and other relevant data
• Maintain and update projects approval data and dashboard
• Partner with Office and Delivery Teams to organize and track in-flight projects
• Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view
• Prepare the agenda and partner teams for content for the weekly Pipeline Deck Review cadence
• Organize the provision of the current pipeline decks for review by the leadership
• Support the Pipeline education & training needs for the teams
• Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for teams
• Support special initiatives, management and governance forums & workshops that may arise

Skills Required:

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services
• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy
• Good sense of risk & issue management, and escalation management
• Able to produce structured and effective presentations
• Proficient in creating presentations using the Microsoft suite of software
• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure
• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise
• Excellent written and verbal communication skills
• Comfortable with engaging senior management

To apply please click the Apply button or send your updated profile to [email protected]

Clinical Nursing Quality and Safety

• Provide a consistent and excellent clinical and service quality to residents and sponsors.
• Responsible for the clinical quality of all residents guided by the set 4 Zeros clinical indicators – Zero Falls, Zero Medication Errors, Zero Nursing Home Acquired Pressure Ulcers and Zero Nursing Home acquired infection.

Clinical Care

• Responsible for the safe delivery of care and clinical decisions to all residents.
• Render clinical care and nursing procedures including proper assessment of residents, administration of medications, injections, perform complex wound dressings and monitoring of vital signs.
• Responsible for the ordering, packing and preparation of the daily medications for all the residents.
• Responsible for the accurate and complete nursing documentation for residents to meet the requirements of the Ministry of Health.

Clinical Supervision

• Assist in providing adequate supervision of all staff in carrying out their responsibilities in accordance with the Enhanced Nursing Home Standards (ENHS) guidelines, protocols and standards operating procedures (SOPs).
• Provide clinical supervision to all newly recruited staff nurses, enrolled nurses and other junior staff ensuring that they carry out their duties in accordance to the SOPs.

Residents’ Activities

• Plan and carry out the daily activities for the residents and maintain an accurate log-book.
• Assist the Physiotherapist/Therapist Assistant in their rehabilitation program for the residents and encourage residents’ participation.

Resource Management

• Assist in proper management of food costs by cutting wastes and monitor the efficient use of consumables, supplies, dressing materials and diapers accordingly.
• Maintain and upkeep a proper inventory control with regular inspection.

Medical Matters

• Work closely with the Medical Doctor in reviewing treatment and management of residents’condition.

Feedback Management

• Assist in any investigation and resolve all feedback and complaints received from therespective centres.

Other Duties

• Assume any other additional responsibilities as assigned by Senior Nurse Manager/ NurseManager/Assistant Nurse Manager/Senior Staff Nurses (SNM/NM/ANM/SSN).
• Act as a liaison person with the respective hospitals, resident’s sponsors on the dailymedical appointment.
• Assist in provision of holistic cleanliness of resident care area.
• Deputise for SCM/SNM/CM/NM/ACM/ANM/SSN in her absence.
• Maintain an accurate log book on daily activities in the centre
• Maintain good communication skills with residents and sponsors.

Qualifications

• Locally Trained: Degree or Advanced Diploma or Diploma in Nursing with valid licence from SNB will be an added advantage
• Foreign Trained: Degree or Diploma in Nursing with Board Pass (Professional Regulation Council).
• State Registered Nurse with valid practicing license issued by the Singapore Nursing Board.
• Valid certification in Basic Cardiac Life Support (BCLS).
• At least 2-3 years of post-registration experience, with exposure to geriatric care settings will be an added advantage.

Other Information

• Passionate and caring
• Good communication skills
• Team Player
• Analytical Thinking & Decision-Making

1. Frontline Duties

• Greet the customers with a positive and helpful attitude.
• Receive customers, determine their enquiry on Company’s cars and allocating them to the next duty in line Sales Consultant.
• Directing the customers to the correct representative for Aftersales / Pre-Owned enquiry.
• Ensure that the pricelist and brochures are well maintained.
• Ensure the cleanliness of the showroom.

2. Phone Assistance

• Ensure that phone call enquiries are promptly answered.
• Answering phone calls in a professional manner and routing the calls, as necessary.
• Taking down phone numbers of the enquiries and allocating them to the sales consultants to follow up.
• Assist in handling complaints and suggestions by dealing with situations in a calm and collected manner.

3. Storeroom Management

• Assisting Company’s marketing with upkeep of storeroom.
• Ensure that the quantity of the brochures is sufficient and to inform the Team Leaders to restock the brochures if the quantity is low.

4. Miscellaneous

• Checking the showroom cars and ensure that the VES labels are well displayed.
• Ensure that the Showroom/Test Drive cars list is updated.
• Ensure that the credit card settlement is done every morning and evening and making sure that the credit card slips tally with the settlements.
• Checking with the SCs if both official receipts and credit card receipts are submitted at the end of the day.
• Assist the sales consultants to update the property chart with sold signs when cars are sold.
• Informing Property if there are any defects in the showroom.

JOB REQUIREMENTS

• Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrated ability to work with diverse people groups
• Polished, articulate and well-presented individual with excellent communication skills
• A positive attitude and commitment to adhere to and administer company policies, procedures and standards
• Prior experience in the automotive, airline, retail sales or service industry will be an added advantage

Please forward resume to [email protected]

or whatsapp Christobel 8894 1614 for a quick reply.

Job Description:

• Serve as receptionist or first-line liaison to internal and external contacts and provide general office support, greet clients and visitors with a positive, helpful attitude.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including answering phone calls, copying, faxing, taking notes, scheduling appointment.
• Assist Operations Team for flight logistics with various projects, new and on-going, including but not limited to make Flight/Hotel/Catering/Car rental reservations for crews.
• Arranging delivery and/or pick up documents, equipment, or supplies
• Ad hoc data entry and administrative assignments

Qualifications:

• Diploma holder or equivalent with experience in administrative or customer services.
• Must be fluent in English (both written and spoken) and possess excellent communication skills
• Consistent, Professional dress, and manner.
• Proficient in using Microsoft Office (Excel, Word)
• Able to contribute positively as part of a team, helping out with various task as required.

Benefits:

We offer a comprehensive Salary and Benefits package to all eligible employees, commensurate with their experience and qualifications including:

• Health Insurance: We provide medical, dental, and vision insurance plans to help stay healthy and financially secure.
• Paid Time Off: We provide generous paid time off to help you balance work and personal life, including vacation, sick leave, and holidays.
• Professional Development: We offer opportunities for professional growth and development, including skills upgrading and training programmes.

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $3000
• Working Hours: 5 days work week (Off Days: Wednesday and Saturday)
• Location: Bedok (Beside Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors' to ensure necessary materials and resources are available when required.
• Ensure that the center is clean and well-maintained.
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role is preferred.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.
• Strong organizational, communication and interpersonal skills, with high attention to details.
• Able to multitask and work in a fast-paced environment.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Job Responsibilities:

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked
• Prepare tables
• Offer menu recommendations
• Take accurate food and beverage orders
• Communicate order details to the Kitchen
• Serve food and beverage orders
• Check cutlery and dishes for cleanliness and presentation
• Arrange table settings and maintain a tidy dining area
• Clear tables after customers finish dining

Job Requirements:

• Minimum 1-year relevant experience.
• Able to work effectively in a team environment.
• Possess positive attitude and cheerful disposition.
• Possess problem solving, motivating an organization skill.
• Able to work rotating shifts including public holidays and weekends.

Working Timing:

Monday to Thursday - 3pm to 10pm

Friday to Sunday - 12pm - 11pm

Korean Restaurant Locations:

• Chingu @ The Oval - 7 The Oval, Singapore 797865
• Chingu @ Rochester - 2 Rochester Park, Singapore 139213

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Chan Chee Meng
EA 07C3069
R1110620

Requirements

• Candidate must possess at least a diploma, degree, professional degree in Nursing or equivalent
• Candidate must be a State Registered Nurse with a valid certificate by the Singapore Nursing Board

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents, participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home

The Staff Nurse will report to the Head (Nursing and Therapy).

The Welfare Homes are for destitute persons.

We regret that only shortlisted applicants will be notified.

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Responsibilities

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; As CEI is an MOM requirement for this industry, applicant without CEI must be comfortable with taking the course + exam
• Minimally NITEC or higher;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Office Locations

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,500 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Position: Infantcare Educarer

Location: Serangoon Area

- Plan and implement an early childhood curriculum

- Document children's learning and build a warm relationship with parents

- Provide a safe and clean learning environment for the children

- Plan activities and equipment needed to support the curriculum

- Maintain communication with the children's parents

- Other tasks as assigned by Centre Principal/Manager

Requirements:

- At least one of the following: Advance Certificate in Early Years (ACEY) / Higher Certificate in Infant Care (HCIC)

- Good communication skills

- Excellent interpersonal skills and able to work in a team

Interested candidates, you may WhatsApp resume to (65) 9487 2799 or email Sheela(at)onelinkhr.com for evaluation.

OneLink HR Consultancy Pte. Ltd

Co. Reg. 201313178M│ EA Reg. R23113418

Job Responsibilities

• Overall project management and communication of the Company of Good recognition system
• Review and continue the development of the Company of Good recognition system into a national trustmark as part of larger industry development plans
• Support engagements and project management with various stakeholders to review and/or establish national level platforms and programmes as opportunities between companies and ecosystem stakeholders to help businesses advance their corporate doing good agenda
• Support dialogues and studies with multiple stakeholders including, but not limited to those involved in other similar national set-ups. To establish a coalition to co-create with businesses in Singapore the understanding and aspirations for ‘Corporate Purpose’ in Singapore
• Serve as the Secretariat for the multi-lateral coalition to ensure that all interests are aligned and relevant external stakeholders are engaged to advance the agenda and objectives of the coalition
• Support the integration and synergy of work across the entire Corporate and Industry Partnerships team covering Capability Development, Industry Development, Community Building and Business Strategy and Planning

Qualifications

• Bachelor’s Degree in a relevant field; including Business Administration or Management/Public Policy/Social Science
• Minimum 5 years of relevant experience in industry and/or market development
• Experience in developing and/or implementing policies or interventions at the national level and/or equivalent
• Strong events management skills
• Social media engagement skills
• Appreciation of platform strategies
• Clear, logical thinker with strong analytical skills
• Pleasant personality, great teamwork, ownership and accountability

Enterprise IT Support Lead

Alps Ave (Changi)

$3500 - $4000

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications.
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track.
• Effective management of day-to-day IT operations by ensuring IT requests and incidents are attended and resolved within the defined service level agreements.
• Manage IT related equipment and ensure they function properly at all times.
• Assist in supporting multiple applications systems and platforms.
• Manage cloud operations.
• Provide Enterprise IT support.
• Design and create enterprise architecture framework.
• Develop Business Continuity Plan.
• Installation, patching, troubleshooting and managing of Linux server on cloud environment.
• Managing and updating of company’s website.

Requirements:

• Degree/Diploma in Information Technology or related discipline.
• 3 - 5 years working experience in IT infrastructure maintenance and setup.
• Knowledge on PHP and Visual Basic Programming is a must.
• Preferably with experience on Linux and SQL server.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Roles And Responsibilities

• Provide applications troubleshooting and on-site support to users.
• Log, escalate and follow through with issues raised by users.
• Support in the testing and installation of new applications and enhancement patches.
• Attend to FAQs for users on the use of application.
• Perform regular maintenance checks on the applications.
• Assist with the co-ordination in administration matters such as proposal preparation
• Project documentation and the facilitation of project meetings.

Requirements And Qualifications

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Restaurant Service Crew / Restaurant Outlet Assistant Manager

· Full and part-time positions available.

· Role and salary commensurate with experience.

· Accessible central location beside MRT.

· Training provided.

· Attractive basic, staff discounts and medical benefits.

· Retail hours.

Job Description

We are looking to fill up a restaurant team with a Korean menu that is focused on Korean Beef Seolleongtang. We hope to recruit competent people are fun-loving and enjoy customer service in a F&B setting.

Responsibilities:

· Provide welcoming customer service experience.

· Support daily operation of the restaurant including food ordering, presentation of menu, serving of orders and clearing tables.

· Some simple preparation/assembly of food and drinks.

· Perform simple dishwashing and basic housekeeping.

· Ensure store cleanliness and hygiene are kept up to standards.

· Operate Point-of-Sales and handle different modes of payments.

· Follow operational procedures and perform any other duties being assigned.

Requirements:

· Service-oriented and being a team player.

· Energetic, positive and friendly personality.

· Good communication skills, ability to multi-task and clean appearance.

· Experience in F&B but not necessary.

· Ability to communicate in English, bilingual a plus.

Responsibilities

• Delegate tasks and responsibilities, and provide guidance to the project team
• Manage day to day activities and ensure contractual Service Level Agreement is met
• Co-ordinate and report the progress of the project to customers and internal management team(s)
• To lead and deliver project’s deliverables according to delivery timeline and ensure the delivered system meets the customer’s requirements
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Manage and ensure quality assurance for all deliverables/documentation to the customer
• Plan adequate resources, including tools to support configuration management and data management activities for this project.
• Setting up and manage the configuration management environment, including the Project Management Repository.
• Manage approved patches/releases deployment accordingly to Change Request
• Review project costing and ensure the cost are well managed.
• Plan/ review schedule and able to adjust the schedule accordingly.
  

Requirements

• Degree in Computer Science/ Information Technology, or equivalent
• Minimum of 5 years' experience in the Information Technology field
• Minimum of 2 years' experience in projects management
• Strong management skills, including coaching, team-building, and conflict resolution
• Experience in Software Development Life-Cycle. Experience in Secure Software - Development Life-Cycle is an added advantage
• Familiar with the various system platforms such as Java, MS .Net, web, application, database servers,
• networking and infrastructure
  

Licence No: 12C6060

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Responsibilities:

• Ensure efficient and smooth day-to-day function of the centre
• Provide exceptional customer service through answer the phone, greet people in reception and handle general enquires
• Promote compliance to ethical and responsible data use principles by ensure necessary data is collected, updated, and maintained in the systems
• Providing administrative and clerical activities for the centre
• Execute the organisational workplace safety and emergency response exercises and procedures
• Adhere to the organisation’s financial management and procurement processes
• Maintaining strong relationships with partners, vendors and contractors

Requirements:

• ‘A’ Levels/ Diploma holder
• At least 2 years of related administrative experience
• Service-oriented
• Outstanding communication (verbal and written) and interpersonal abilities
• Pleasant disposition and able to work with others
• Proficient in the use of Microsoft applications (Office 365) and IT systems
• Possesses problem solving skills
• Independent in managing and executing work tasks
• Positive professional attitude, has initiative and is innovative
• Organized and resourceful

Work Location: Champions Way

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

● Manage cases in line with the key directive of Assist First, Verify Later

● Demonstrate a “can do” and professional attitude when servicing members and clients with the

objective of exceeding expectations with the service provided

● Demonstrate an understanding of all key clients’ Operations and Billings Procedures

● Coordinate cases in an efficient and cost effective manner in accordance with company policies

and procedures

● Manage cases with a view to moving them forward in the best interests of the member and

client

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members and clients.

● To be the first point of contact for members, end users, clients, service providers and colleagues

● Ensure incoming calls are answered promptly, appropriately and courteously.

● Ensure inbound requests are handled in timely efficient manner

● To manage an allocated load of cases within the shift and ensure that it is communicated

appropriately and efficiently in the transmission handover

● Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet

the needs of members and clients.

● Escalate cases and requests as per company protocols

● Ensure continuity of service delivery by answering all requests for assistance in a timely and

professional manner.

● Organise the full range of medical and security services for clients, utilising the internal resources

of International SOS and external correspondents where necessary

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members.

● Positively promote International SOS to other organisations.

● Carry out any other reasonable duties as requested by the manager.

Requirements:

● Diploma or equivalent

● Min 1-2 years working experience

● Experience in call centers, assistance companies and/or hospitality industry an advantage

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - CALL CENTRE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Call Centre / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]