The Opportunity

We are looking for Patient Service Aassociates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

Requirements

• Minimum GCE O Level
• Preferably 1-year experience in customer-related / front desk service
• Entry level candidates are welcome to apply
• Working knowledge on computers
• Good interpersonal and communication skills, able to work with all levels of staff
• Strong organizational skills
• Strong passion to serve the patients
• Successful candidates will be offered a 1-year/ 2-year contract

Responsibilities:

• First point of contact for walk-in customers in addressing their queries and managing the customer flow as service ambassador at Building Service Centre
• Hand over the System welcome pack and accessories to the residents
• Handling customer's enquiries and feedback and escalate to the relevant parties where needed
• Daily record and status update on residents' feedback
• Payment arrangement for CCS
• Any other duties as assigned

What You’ll Need:

• Prior experience in customer service roles.
• Possesses good communication and customer service skills
• Adaptable and independent to work in a dynamic environment with minimal supervision
• Good attitude and willing to take initiative to respond to customers needs

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire an IT Support Engineer to join the team.

about the role

Service Desk Management

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews
• Ensure that system procedures and methodologies are in place to support outstanding service delivery.
• Develop a deep understanding of projects to gain insights into scope of service delivery
• Take accountability for service delivery performance, meeting customer expectations, and driving future demands
• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborate with various technical teams to set standards for software, hardware, and security Stock and

Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Source suppliers and fostering good relationships with them
• Prepare reports and advising management on strategies to reduce cost and improve procedures
• Maintain an accurate inventory database that includes detailed information on available stock
• Purchase new stock and negotiating favourable contracts with suppliers
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent
• Minimally 3 to 5 years of working experience in a relevant role with experience dealing with third party provided services, incident management, escalation procedures and ITIL principles.
• Experienced working in a government/ financial environment.
• Strong communication, stakeholder management and interpersonal skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

• As Service Desk Executive, confident with answering phone calls and able to provide first-level support to end users.
• Familiar with the use of incident management tool, SMoD.
• Perform unlock AD user accounts, service accounts, check on password expiry and check on account status.
• Able to understand user's issues and logged as incident accordingly based on severity.
• Escalate and then follow-up incidents with support teams within SLA timeframe.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/4594/service-desk->

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Responsibilities:

1. Prepare work packages and ensure spare availability prior to work commencement.
2. Prepare work packages and provide support to technical crew.
3. Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks.
4. Perform data input and analysis.
5. Plan and track monthly programs for completion.
6. Answer customer queries.
7. Any other duties required

Requirements:

1. Min NITEC or Diploma holder in Aerospace Engineering or equivalent
2. Preferably with at least 1 years of relevant working experience in aviation or related industry
3. Basic computer skill required
4. Knowledge of SAP will be an advantage
5. Comfortable with 12 hours rotating shift work arrangement

Receptionist (Junior)

Requirements

• Provide front desk duties to welcoming, and directing clients to Rooms.
• Register or retrieve Coustomers details POS system.
• Process and receive payments from customers.
• Be warm and welcoming when answering calls.
• Schedule appointments for customers.
• Assist external/internal clients and walk-in with general enquiries.
• Assist with other administrative duties.
• Basic computer skills in Word, Excel.

Qualification:

No Minium as long

Must have strong verbal and written communication skills in English and chinese.

Shortlisted candidates will be notified vs whatsapp or an interview.

Application Support (12 Months Contract)

1. Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
2. Has experience or knowledge on Incident and Problem management.
3. Health check and monitoring production system and job scheduling to ensure SLA is meet.
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system, e.g. job automation, performance tuning.
7. Should be able to identify and fix the bugs.
8. At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
9. At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
10. At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
12. Good knowledge in Linux/Unix/Windows scripting.
13. Hands on experience on monitoring tools like Grafana has added advantage.
14. Should be open to learn and adapt to new technologies.
15. Knowledge on GIT Bitbucket and Jenkins has added advantage.
16. Knowledge on Actimize/Hadoop has added advantage.

These are a must criteria:
1. At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
2. At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environment.
3. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
4. Good knowledge in Linux/Unix/Windows scripting.
5. Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are operating a TCM clinic, offering attractive remuneration packages

-(Basic+ Commission).

Duty and Responsibilities:

Front Desk:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Invoicing and processing of claim documents.
• Dispensary of medicine.
• Basic housekeeping to maintain the cleanliness of the clinic
• Managing internal administrative duties.
• Inventory checking & Stock ordering.

Consultation & After-Treatment Sales:

• Provide professional consultation on TCM treatment services and packages.
• Follow up on consultation with customers after treatment experience.
• Drive sales to meet sales targets and sales performance KPI.
• Ambassador for our brand, products and services.

Requirements:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Able to work with system WESS and Smart TCM would be an advantage
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Demonstrating high professional standards, personal commitment and passion for the brand
• Advance computer skills
• Provide excellent customer service.
• Result-driven and get motivated by bringing in sales to the company.
• Comfortable in handling mobile phone, email enquiries in English.
• A Fast learner (Training Will Be provided)

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Lecturer for “Inquiry and Communication in an Interdisciplinary World” in the Language and Communication Centre

Young and research intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities.

The School of Humanities (SoH), Nanyang Technological University invites applications for Lecturer positions for a course titled “Inquiry and Communication in an Interdisciplinary World” in the Language and Communication Centre.

New Curriculum

NTU is transforming its education objectives towards more interdisciplinarity and collaborative learning for the foundation years of its undergraduate curriculum. A new interdisciplinary and collaborative curriculum was introduced in the academic year of 2021 to develop students’ cognitive agility, competence, and character, besides their disciplinary major. This new curriculum consists of a set of 7 core courses which will form part of the overall degree requirement in all NTU undergraduate programmes. The courses will be concentrated over the first two years of study comprising mixed classes of students from different disciplinary programmes, so that they can embrace multidisciplinary group learning as part of the overall academic expectation from the start of their university education. Students will collaborate in different teams for their course projects or assignments.

Content for the 7 common core courses is developed by a diverse mix of faculty and integrated to understand issues from various perspectives. Aligned with the learning outcomes of the desired attributes of an NTU graduate, the courses are curated to focus on key transferable skills and the global challenges of the modern world. The courses will adopt the flipped classroom and collaborative learning pedagogy, with content made available prior to classes, to facilitate collaborative discussion through group-based activities during class time.

About the School of Humanities

A dynamic hub of research excellence, the School of Humanities provides a rigorous and holistic education to develop students into well-rounded individuals who are able to think critically and articulate their ideas clearly and confidently.

The Language and Communication Centre in the School of Humanities offers communication courses to undergraduate and graduate students across the university, particularly in the disciplines of engineering, the humanities, sciences, and social sciences.

Requirements

The School of Humanities seeks to fill 1 Lecturer position in the Language and Communication Centre. Instructors are sought for a course titled “Inquiry and Communication in an Interdisciplinary World,” one of the core courses in its new Interdisciplinary Collaborative Curriculum (ICC) for all NTU undergraduates. This foundational course will develop students’ written and oral communication skills, as well as their ability to read and analyse texts.

Successful candidates will be expected to teach academic writing and communication skills, and to conduct research.

Candidates with the following qualifications are encouraged to apply:

• PhD in Applied Linguistics, English for Academic Purposes, Linguistics, Literature, or Rhetoric and Composition
• Experience in teaching academic and/or discipline-specific writing
• Interest in new media and digital literacy
• An active research agenda

Application

Applicants are invited to submit their applications (cover letter, CV, research and teaching statements, teaching evaluations, names and contact details of at least three referees) through the NTU career portal: https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Lecturer-for--Inquiry-and-Communication-in-an-Interdisciplinary-World--in-the-Language-and-Communication-Centre_R00014369.

Enquiries about the position may be addressed to:

Director, Language and Communication Centre

Email: [email protected]

Applications will be open until 16 Sep 2023.

Hiring Institution: NTU

Position Summary:

Based in Singapore, The Manager, Business Support's primary responsibility is to take ownership of the business relationships through excellent service efforts aimed at ensuring that the objectives of clients/partners are met for Netstars' global growth.

The role holder will be working with various parties including licensed financial institutions, key merchants, payment facilitators and payment gateway providers as well as internal stakeholders across various functions. These partners are some of the most well known, highest growth financial institutions in the world and you will be working closely with them to support their growth and innovation agenda, while growing Netstars' share of payments.

Key responsibilities for this role:

Support the International Payments Director to lead relationships with Payment Partnerships accounts including leading key initiatives and managing day to day operations with global partners.

- Implement the overall work plan and performance results

- Attend to meetings, development of accounts, servicing accounts and communication with partners

- Work with team to ensure accounts growth, managing day-to-day operations.

- Strengthen account management framework to drive continuous excellence and to perform merchant onboarding KYC and operations.

- Generate partner reports, monitor accounts and ensure timely processing of documents

- Provide timely support to partners, resolve and support client’s issues, challenges and escalations

- Organise, maintain and update partner records, data and statistics

- Provide assistance to the Director in areas of administration, accounts development, meetings and other related matters.

Requirements:

Singaporean or PR

Diploma or Degree holder

Strong interest and curiosity to fintech and payment businesses in both consumer and commercial space

Strong problem-solving ability and can do attitude

Knowledge and experience of project management and execution

Instinct to numbers and able to check and generate accurate reports

Ability to demonstrate application software usage and manual guides to clients

Ability to navigate through ambiguity

Ability to work both independently and in a team, with time constraints

Strong professional maturity, interpersonal, organizational and communication skills to manage client engagements

Ability to translate technical issues into business impacts and vice versa

Proven ability to work under pressure, to adapt in a dynamic environment and recognize priority issues, escalating quickly where relevant

Job Responsibilities:

· Coordinate with customers and provide sales support to the sales team.

· Prepare and Submit Quotations to Customers and handle the processing of the sales orders.

· Assist the sales team in the processing of new customers, updating customer records in the company database.

· Collect data to create informative sales presentations.

· Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines.

· Assist in the preparation and organizing of promotional material or events/exhibitions.

· Assist the sales team in sales collection.

· Inform clients of unforeseen delays or problems

· Monitor the team's project progress.

· Any ad-hoc duties assigned (in relation to sales)

Requirements:

· Candidates must possess at least an ‘O' level or above or equivalent in any field.

· Those with some technical knowledge preferred.

· Minimum 2 years of work experience

· Effective communication skills)

· Strong knowledge of MS Office suite

· Customer-centered focus

· Motivated and highly adaptable

• Taking orders, serving food and beverages.
• Taking calls for reservations and takeaway orders
• Assist with table management to optimise seating and table turn-overs
• Assisting with guests requests and pay regular attention to customer.
• Other adhoc duties assigned by Restuarant Manager

Multiple working locations as follows:

- 2 Sixth Ave Singapore 276470

- 1 West Coast Drive #01-85/86 Newest Singapore 128020

- 183 Jalan Pelikat #01-20 The Promenade Singapore 537643

- Little Lazy Lizard @789 Bukit Timah Road Singapore 269763

- 7 Ang Mo Kio St 66 #01-09/12 Flora Vista Singapore 567708

- 906M Upper Thomson Road Singapore 787110

- 28 Clementi Road Singapore 129754

Customer Service Executive

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
• Escalate to CS Delivery Manager for non-compliance
• Prepare services and spare parts quotations to customer following the Quotation Process and process customer purchase order for services and spare parts
• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Knowledge in using vlookup and pivot table in Excel is added advantage
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Handle outbound processing (Schedule, Liaise Internally, Prepare, Manage and Resolve with any matters with customers' finished goods)
• At any point of times, you will be only perform either Order processing or Outbound processing duties.
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Showroom Executive (Brand & Customer Experience // Home Appliance)

• Working Days: Mondays to Saturdays 9am to 530pm
  *Off on every Sunday & 2 off days each month
• Salary: $2,500 - $3,000 + Commission
• Working Location: Near to Mattar MRT

Key Roles

1. Advise and handle all enquiries relating to our products.

2. Maintain the showroom in a pristine condition

3. Preparation of Sales document, product deliveries and reports.

4. Support the Customer Care Department in resolving all customer related queries/requests across our available modes of communication

5. Assist Supervisor on any other tasks as instructed Qualifications & Experience

Requirement

1. Minimum of 2 years of experience in a Sales and/or customer service-related role

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Job ID: 18892

• Location: Labrador Park
• Working hours: 8.30am - 5.30pm
• Salary: up to $3,200 (Depending on experiences)

Job Description

• Responsible for the efficient, timely and accurate preparation of shipping documents.
• Ensures timely notification and dispatch of shipping documents to customers and logistic providers.
• Check and process the freight billing from the logistic providers.
• Maintenance of payment process to suppliers and insurance application.
• To achieve visualization of Key Performance of the department's goal and objectives.

Job Requirement

• Teamwork
• Communication skills
• Time management and accuracy
• Microsoft Office Proficiency (Excel, Word, Powerpoint)
• Candidate with knowledge and/or experience in logistics/supply chain field will be an added advantage

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18892, Coordinator (Operations Support)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Brief description of the Restaurant

“Ma Maison” is a French word which means“ my home” ‒ a place to celebrate special moments with family and loved ones in a cozy home-like ambience. For being 41 years in the business now, Ma Maison has expanded its horizon having 33 branches of its Ma Maison Restaurant in Japan, Singapore, Malaysia and Thailand.

Job Descriptions

• Greetings, Walk in customer, prepare table settings, taking orders.
• Clearing of tables and all stations.
• Maintain Outlets cleanliness and hygiene standards of restaurant.
• Any ad hoc duties as assigned by the outlet manager.

Job Requirements

• 2 years of experience in F&B
• Service Orientated with a passion to serve with a smile
• Positive attitude
• Good Team Player
• Good communication skill and converse well in English

Benefits

• Training & Development opportunities, Good Career progression
• Performance Review Promotion
• Medical & Dental Coverage
• Birthday Leave / Vouchers
• Annual Leave
• Staff Meals Provided
• Friends Referral Incentives
• Daily / Monthly Incentives
• Convenient Location

Working hours

• 5.5 work day week / 52hrs

Job Highlights

• Single shift; nights not required.
• One of the top pastry brands in Singapore, centrally located.
• Competitive salary and benefits.

Job requirements

• Experience in F&B, especially in bakery, pastry and speciality coffee establishment is a plus.
• Team player, must be able to support in all areas of the cafe.
• Good communication skills, spoken and written English.
• Must be responsible, motivated and have a positive attitude.

Job functions

• Be able to carry out daily operations, opening and closing of the store.
• Ensure efficient and friendly customer service.
• Be able to take personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.
• Communicate with guest and be able to answer all queries.
• Maintain high level of store cleanliness and appearance.
• Prepare hot and cold drinks.
• Handle sales transactions.
• Keep track of personal and corporate orders, delivery orders, advise customers on products, coordinate with kitchen to ensure smooth operation.
• Keeping track of supplies for both front and back of house, liasing with all suppliers.

Please send complete resume including:

• Personal details and contact information
• All relevant and past work experience with references.
• Last drawn salary and expected salary.
• Date of availability.
• Only shortlisted candidates will be notified.
• Please email or WhatsApp us at 98740664.

Job Scope:-

• Response to customer reported fault and/or requested service through on site visit or remote programming/reftification
• Carried out faulty items vertification before final RMA
• Assist in projects such as project management, installation, integration, configuration, analysis of possible solution, preventive-maintenance and third party testing as well as carried-out demo
• Perform day-to-day telephony support function for customer locally as well as regional offices
• Provide support backup to contact centre activities as well as maintaining technical interface relationship with vendor/supplier
• Perform preventive maintenance for customer as allocated and scheduled.
• Daily liaison with networking team to ensure telephony configurations are edequate and appropriate.

Reguirements:

• ITE & above
• Good technical analysis as well as interpersonal communication skill
• Entry level also acceptable

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English