Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Oracle Customer Care Billing Technical Consultant

Responsibility & Requirement

• Efficient Unit Testing
• Planning of Deployments
• Build maintenance and deployment ownership
• Supporting testing team with design walkthrough, functional coverage.
• Able to create External Designs and technical designs in CC&B
• Conduct technical workshops with business stakeholders
• Full stack Java Developer/ Javascript
• Must have at least one CC&B implementation experience with end-to-end implementation experience.
• Must have good knowledge of CC&B Java framework. Can write Java algorithms and java batches including java change handlers
• Proficiency in Oracle CC&B and OUAF framework
• Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals
• Familiarity of finance processes of reconciliation and journals posting
• Experience in adapting CCB product to other domains would be an added advantage
• Must be aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Customer Service Assistant | logistic | Up to $2.5k | 5 Days | Jurong

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope:

• Process sales orders in the ERP based on the sales order received.
• Ensure that the customers’ orders are processed in time.
• Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.
• Receive customers’ request, enquiries from phone calls, emails, face to face.
• Work with the operation team to provide information to address customers’ requests and enquiries.
• Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.
• Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers.
• Support the process of product insurance in Singapore.
• Liaise with end users and Insurance company to process the insurance purchase/claims via the insurance portal.
• Performs various administrative activities relating to processing orders, invoicing and data maintenance.
• Maintain proper documentation of the order processed for audit purposes.

Requirements:

• Possess min Diploma in Business Administration or related field
  Possess prior relevant work experience in order processing is preferred
• Comfortable to commit for 1 year basis
  

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Infant Educarer

Job Description

• Conduct lessons according to our pre-school curriculum and enrichment programme.

• Carry out progress monitoring of children.

• Classroom management and maintaining a pleasant learning environment.

• Setting up learning corners.

• Carrying out routine care duties.

• Organizing and participate in centre events.

• Ensuring the safety and hygiene of children.

• Work closely with other teaching staff in the class in carrying out the duties.

• Build and maintain close partnership with parents.

• Assist in other ad-hoc duties or initiatives.

Requirements

• At least a HCIC / ACEY certification

• Preferably have at least 2 years of relevant working experience in a preschool environment

• Comfortable with handling Infants

• Certified by ECDA

• Proficient in MS Office (i.e., Words, Excel and PPT)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Our client is one of the leading players in the Medical Device Manufacturing. Due to business needs, they are now recruiting a Optometrist to be part of their Opto team for ongoing transformation projects. They are located in the Centre – easily accessible.

The Duties of Optometrist are:

• Conduct comprehensive eye examinations utilizing specialized equipment for diagnostic and testing purposes.
• Offer expert guidance and solutions to customers regarding their eye care needs.
• Engage with customers to gather detailed case histories for accurate assessment.
• Dispense and oversee inventory management of contact lenses, trials, and solutions.
• Maintain meticulous records of patient eye health and purchases.
• Ensure proper upkeep and maintenance of equipment and measuring devices.
• Facilitate the smooth operation of daily shop activities.

Requirement

• Min Diploma in Optometry
• Registered with the OOB (Optician and Optometrist Board of Singapore)
• Able to commit retail hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Title: Field Service Engineer (Manufacturing & Repairing Company) ID9125
Location: Tuas
Working Hours: Mon-Fri 900am-600pm; Occasionally Saturday until 12pm
Basic Salary: $3800-$4200

Benefit:
*14 days AL starting with bonus and AWS

Job Description:
•Carry out site installation assistance, start-up, testing and commissioning of compressor and dryer units.
•Troubleshooting and preventive maintenance of air compressors and refrigeration dryers and equipment in relation to mechanical, electrical and pneumatic system.
•To attend service calls and routine servicing at customer site as well as to assist in supervision of production process with minimum breakdown occurrence.
•To prepare and submit repair and maintenance quotations pertaining to service and spare parts sales.
•To plan and coordinate individual service jobs weekly and daily.
•To conduct technical training to customers as necessary.

Requirement:
•At least 2 Year(s) of working experience in the air compressor service experience with class 3 driving license

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Solutions Specialist (Intensive Care) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Meet and exceed assigned sales targets.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

· Reports to the Assistant or the Restaurant Manager

· Receive and greet guests followed by seating them accordingly.

· Maintain communication with/supports the Assistant Restaurant Manager, Restaurant Manager and the GMs.

· Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.

· Takes immediate action to resolve all complaints and issues.

· Manage the guest reservation system alongside with reservation staff.

· Adhere and enforce all restaurant rules, regulations and policies.

· In the absence of assistant or the Restaurant manager, he may serve as Manager on duty

and handle opening or closing procedures.

· Supervises the dining room staff and maintain uniform and service standards.

· Conduct daily line-up with dining room staff for briefing and debriefing.

· Ensure side work is completed every day and dining room supplies are stocked.

· Review daily specials, stations and other applicable announcements.

· Close the shift on the POS / Credit Card terminal.

· Tally all payment settlement and drop the cash in the safe

· Conduct regular service training and basic product knowledge.

· Coordinates food service between kitchen and service staff.

· Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate.

· Review daily and weekly events with Assistant or the Restaurant Manager.

JOB REQUIREMENTS

· Fluent in spoken and written English. Proficiency in another language will be a plus.

· Must have a minimum of 2 year serving or supervisory experience in a fine dining or upscale restaurant.

· Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.

· Outstanding Customer Service, focused and oriented.

· Professional, articulate, friendly, and punctual.

· Full time flexible hours are required (able to work days, nights, weekends, holidays).

· Strong communication skills with the ability to promote sales and resolve conflict.

· Proficient in computer skills including POS systems, Word and Excel.

· Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.

Role

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements

• Min N / O level
• min 1 to 2 years of healthcare experience is preferred

5.5days, office hours

Up to $3K

Interested candidates, please forward your resume to [email protected]

Recruit Express Pte Ltd (99C4599)

Consultant: Huang Jingsheng Kevyn (R1333338)

Order Processing:

• Process sales orders in the ERP based on the sales order received.
• Ensure that the customers’ orders are processed in time. Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.

Customer service:

• Receive customers’ request, enquiries from phone calls, emails, face to face. Work with the operation team to provide information to address customers’ requests and enquiries. Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.

Invoicing and delivery:

• Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers. Sending delivery order and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore. Liaise with end users and Insurance company to process the insurance purchase/claims via the insurance portal.

Administrative tasks:

• Performs various administrative activities relating to processing orders, invoicing and data maintenance. Maintain proper documentation of the order processed for audit purposes.

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support exp

Salary range: $3K to $3.6K

Medical Device MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

JOB SCOPE AND RESPONSIBILITIES

1. Provide user support and customer service on Dynamics NAV/Business Central.

2. Troubleshoot problems and advise on the appropriate actions

3. Maintain comprehensive experience and strong knowledge of core software, business processes and best practices, related technologies and enhancements, and industry trends

4. Work on break/fix support to ensure clients experience with minimal service disruptions

5. Escalate ISV related product issues and work with partners to drive for resolution

6. Apply experience and knowledge while working with clients to ascertain solution requirements, potential technical options within Dynamics NAV /Business Central and related technologies, and scope and resource requirements associated with each option

REQUIREMENTS

1. Degree in a relevant discipline e.g. IT, Computer Science, Engineering, Science

2. Advanced working knowledge in Dynamics NAV/Business Central

3. Possess problem solving, communication and client handling skills.

4. Team player

5. Lifelong learner

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided
• Able to work 3 rotating shift

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Infant Care Teacher

Job Description

• Supports the learning and development of infants and toddlers through interactive and stimulating experiences.
• Provide quality, nurturing care to infants and toddlers enrolled in the programme.
• Communicate effectively with infants, toddlers, their parents and other staff.

Requirements

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply.
• Preferably with relevant experience in teaching infant and toddlers.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

The Management Consultant is responsible for evaluating and improving store operations, identifying areas of opportunity, and implementing strategies to optimize performance and efficiency.

The role involves working closely with store managers and teams to ensure that business objectives related to sales, customer service, inventory management, and operational standards are achieved. The consultant will provide expert advice, insights, and recommendations to enhance overall store performance and profitability.

Key Responsibilities:

1. Store Operations Analysis:

• Conduct comprehensive assessments of store operations, including sales processes, inventory management, staff performance, and customer experience.
• Analyze store performance data, KPIs, and financial reports to identify gaps and opportunities for improvement.
• Evaluate current store layouts, product displays, and traffic flow to optimize the customer journey.

2. Strategic Recommendations:

• Develop actionable recommendations to improve store efficiency, sales performance, and customer satisfaction.
• Design and implement operational strategies and procedures tailored to the specific needs of each store.
• Propose initiatives to reduce costs, enhance productivity, and optimize resource allocation.

3. Staff Training & Development:

• Work with store managers to assess training needs and develop programs to enhance staff skills, particularly in customer service, sales techniques, and inventory management.
• Provide coaching and mentorship to store leadership teams to improve management and operational capabilities.
• Ensure that staff are trained on best practices and new operational procedures.

4. Sales & Marketing Optimization:

• Identify opportunities to boost sales through improved merchandising, promotions, and customer engagement strategies.
• Work with store teams to design and implement marketing campaigns to drive traffic and increase conversion rates.
• Collaborate with marketing teams to improve store branding, online presence, and in-store customer experiences.

5. Inventory & Supply Chain Management:

• Assess and recommend improvements in inventory control, stock rotation, and order management processes.
• Work with store management to optimize supply chain logistics, reducing stockouts and overstocking.
• Introduce tools or technologies to enhance real-time inventory tracking and demand forecasting.

6. Customer Experience Enhancement:

• Analyze customer feedback and conduct surveys to understand customer expectations and satisfaction levels.
• Develop strategies to improve customer service, loyalty programs, and overall in-store experiences.
• Implement changes to store layouts and displays to create a more engaging and customer-friendly environment.

7. Performance Tracking & Reporting:

• Establish key performance indicators (KPIs) for store operations and create reporting mechanisms for ongoing performance monitoring.
• Present findings and progress reports to senior management and store leadership teams.
• Recommend adjustments based on performance metrics and feedback from stakeholders.

8. Project Management:

• Lead or participate in special projects aimed at improving store performance, such as new store openings, store redesigns, or process improvement initiatives.
• Ensure project timelines and deliverables are met, and that solutions are sustainable for long-term success.

Job Requirements

Key Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in retail store management, operations consulting, or related field.
• Proven track record of improving retail operations and driving business results.
• Strong understanding of retail best practices,inventory management, and customer service excellence.
• Experience with data analysis, financial reporting, and sales metrics.
• Excellent problem-solving and project management skills.

Key Competencies:

• Analytical thinking and data-drivendecision-making.
• Strong communication and interpersonal skills.
• Leadership and coaching abilities.
• Ability to effectively understand headquater's management directions.
• Adaptability and creativity in problem-solving.
• Customer-focused with a deep understanding of the retail landscape.
• Ability to manage multiple projects and deadlines.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Duration: 1 year contract (Extendable/Convertible)

Location: Tampines North

Working hours: Mon - Fri (Office hour) **1-day WFH

Responsibilities

• Drive and achieve category sales, gross profit, income goals and objectives of assigned categories through monitoring trends within the market segments; developing strategies to grow the market share of assigned categories; and to plan strategies to counter competition.
• Develop and implement a good inventory management process so that there is an optimum product mix that focuses on customers’ needs and the process achieves shrinkage reduction objective.
• Develop and implement promotional plans that bring excitement and incremental sales to the stores.
• Develop and implement placement and planogram strategies that improve category turnover and positively influence customer shopping behavior.
• Oversees the implementation of category strategies as well as the development of the private label or house brand products.
• Ability to build strong relationships with business partners and is well-informed of consumer, market and industry trends.
• Works in a dynamic environment were expected to regularly review market and industry trends to drive appeal of merchandise mix to target customers.
• Develop and implement a competitive pricing strategy that delivers value to our customers.
• Establish collaborative retailer / supplier relationships to maximize income/ terms / discounts to improve sales and profitability of category.
• To develop Monthly Category Analysis Report of the assigned categories.
• Manage and evaluate promotion effectiveness to achieve maximum profitability for the categories.

Requirements

• Diploma/Degree
• 4 - 6 years of relevant experience preferably in retail or FMCG sector
• Strong knowledge of current markets & trends
• Excellent presentation and interpersonal skills.
• Energetic, creative, collaborative and highly adaptable.
• Experience in interpreting data (AC Nielsen) and driving value adding insights.
• Good and effective communication and negotiation skills
• Able to promote cross functional effectiveness.
• Decision making oriented & able to quickly react to changing environment.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Work Location: Jurong West

Working Hours: Mondays to Thursdays: 7:30am to 5:00pm, Fridays: 7:30am to 4:30pm, inclusive of 1.0 hour lunch break

Contract Period: 30 December 2024 to 29 December 2025.

Job Description

• Provide teaching and learning support to teachers, for example, preparation of resources / materials for Science laboratory activities and enrichment programme.

• Label and keep records of existing and new Science teaching and learning materials and lab resources such as teachers’ desk copies, reference books, lab apparatus and chemicals etc. Maintain loan records of Science Resources.

• Pack and organise the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons.

• Ensure lab equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year. Maintain a stock book and breakage record to initiate ordering of replacements where necessary.

• Ensure proper disposal of waste materials such as sharp waste objects and chemicals.

• Ensure safety of pupils in the Science rooms. Report any incident to Science HOD/ Level Head. Maintain a laboratory incident log book.

• Check that first aid box is updated, safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working.

• Provide administrative / logistical support for Science competitions, assessments and programmes collation of survey results and distribution of Science materials to pupils etc.

• Assist in carrying out safety briefings such as Laboratory Safety, equipment awareness (e.g. Microscopes).

• Any other duties assigned by the School

Job Requirement

• Diploma in Science or its equivalent

• At least one year experience in assisting HOD-Science in the execution of daily Science Laboratory Operational and Administrative duties.

• At least one year experience of providing support for Science programmes; STEM & Sustainability projects and Laboratory-based lessons in schools.

• Experience in creating digital resources such as presentations and videos according to Science Experiential Learning Experiences using powerpoint.

• Proficient in preparation and maintenance of Laboratory equipment.

• Fluent in written and spoken English.

• Good interpersonal, communication, planning and analytical skills.

• Has experience working with primary school students in school settings.

• Able to plan and work both independently and as part of a team

• Certified with standard first aid is not necessary but will be an advantage

EA: 22C1322

EAP:24124011

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB SUMMARY

This role could be based in Singapore, Hong Kong and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Leading the Credit Centre of Excellence with end-to-end responsibility of Credit processes executed within the Business and Coverage Operations unit. In particular, the role holder will be the:

• Global Process Owner: GPO for overseeing all aspects of process and governance for the Level 1 process within Client Coverage Process Universe including Credit Origination & Renewal, Credit Allied Risks, Credit Monitoring and Credit Fulfilment processes ensuring ongoing compliance to both internal policies and external regulations. This includes a wide coverage across multiple Principal Risk Types including Credit Risk, Fraud Risk, Climate Risk, Reputational & Sustainability Risk, Compliance Risk and its delivery through the frontend and post approval credit processes.
• The role holder is expected to oversee and drive significant improvement in frontline operational and risk culture and standards of excellence and embed appropriate mechanism to augment existing controls through a proactive review approach to identify indicators of process risk, enabling early action and minimise potential losses. The role holder must lead the ideation on process simplification opportunities as well as associated Transformation and supervise the subsequent implementation of approved initiatives from a process implementation standpoint.
• Global Head, Client Risk Review Team: The role holder is also in charge of the global Client Risk Review Team (CRRT), a specialised team within the frontline, engaged in facilitating and conducting in depth end to end risk review of Corporate and Institutional Banking (CIB) client relationships, structures and transactions; in accordance with consistent standards, controls and levels of conduct & valued behaviours.
• Credit and Client Risk Hub CoE: In partnership with Client Coverage Business Management, oversight the execution of the strategic build-out of a client risk assessment centre of excellence/hub model as well as the integration of the Climate Risk Analyst Hub team. Lead and manage the Credit Analyst and ESG Risk Analyst teams based in GBS locations through respective leads to support onshore CAs in foundational or credit-allied risk areas, providing them with greater capacity and flexibility to:
• concentrate on key risk issues and escalation;
• support RMs in driving revenue; and
• accommodate unexpected peaks in workflow demand.
• The hub expansion is part of the Banks FFG initiative and will continue until mid-2027, with a progressive transition of credit process activities.

RESPONSIBILITIES

Strategy

• In line with CC Business Plan deliverables and QPR prioritisation, ensure that elevated risk treatment plans are in place and executed as per the committed timelines in order to mitigate elevated risks emanating from risk processes within their preview.
• Responsible for the design and end-to-end implementation of strategic solutions to ensure continuous compliance with enhanced internal policies and increasing requirements in the ever-changing regulatory landscape with special focus on emerging and heightened risk such as Fraud Risk, Climate Risk, Greenwashing Risk.
• Advocate a culture of frontline risk ownership within Client Coverage and the COO organisation.

Business

• Deep understanding and awareness of the wider business, economic and market environment in which the Group operates including advising on material emerging and horizon risks within the Business
• Lead and support the implementation of strategic initiatives aimed at enhancing the Bank's credit transformation agenda working closely with the CPOs and the Hives.
• Develop awareness of business changes, predict challenges and identify opportunities to optimise people & processes and add value to client & frontline.
• Demonstrating client centricity by putting colleagues at the heart of our decision making and continuously seek to understand, deliver and improve our client and colleague experience.
• Leading on and advocating transformation change and continuous process improvements to drive the value from our strategic investments, maximise returns and deliver the Groups’ Return on Tangible Equity (RoTE)
• Support the CA Hub expansion to drive efficiency and business excellence

Processes

• Delegated accountability for end to end management of ALL Level 1 processes within the CC PU covering Credit Origination, Credit Renewal, Credit Allied, Credit Monitoring, Credit Documentation, Credit Reporting and Credit Limits Management and Credit Diligence process Governance including streamlining existing processes and rolling out new processes
• Provide subject matter expertise to deliver potential solutions to mitigate risks in this domain to broader CC COE stakeholders
• Embed new policy and processes into BAU after effectively engaging the network
• Drive globally consistent standards of execution of all applicable CIB policy and procedures and ensure relevant regional/country representation.
• Manage end to end updates and improvements for key processes based on data and information from multiple sources
• Drive process simplification and automation agenda as it relates to the multiple PRTs by leverage data and analytics
• Design and refine new and existing processes in line with the changing risk environment, regulatory landscape and Business agenda
• Support CRC execution teams and CA Team Heads (including CA Hub team) in process efficiency, rationalisation and capacity augmentation initiatives
• Responsible for engaging with third line to resolve any group specific issues and actions for impacted processes
• ​​​​​​Responsible for ensuring timely resolution of all front office queries that arise in the associated Credit and related processes within their management
• Responsible for coordinating with stakeholders (CAs, Client Management, CPOs, R&C, Business Heads etc) across the region and countries, and to increase transparency and share key developments, learnings and best practices
• Ensure monitoring of relevant CST/KCI exception trend and work with countries with actionable to improve operational effectiveness in their processes and controls. Provide guidance to the QC teams (in GBS and countries) to enhance their understandings and enable them to apply consistent approach to the checks, especially the qualitative/subjective ones
• Proactively escalating significant risks and issues to the Process Universe Owners, relevant RFOs or Policy Owners
• Build strong relationships with 2LOD across the Risk Types and support in the management of the Bank’s Risk profile.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the broader team as a senior staff and CoE MT member.
• Collaborate with key stakeholders, product partners, Risk and controls heads and product owners and apply influence to drive decisions to meet strategic objectives.
• Ensure the provision of ongoing training and development of team members/matrix reportees are suitably skilled and qualified for their roles.
• Provide inputs to job descriptions and objectives for matrix reportee, supervise task assigned to them and provide feedback in line with their performance against those objectives.
• Role modelling and building a culture of good conduct through embedding the Group’s Valued Behaviours
• Ensure that the team is ably equipped with the best in class MIS, risk management tools, and other data analytics required in support of execution of its responsibilities
• Nurture collaborative work across skill sets within the team to enable effective stringing together of seemingly unconnected information to draw well-reasoned review conclusions

Risk Management

• SPOC for all Credit, Fraud, Climate, Reputational & Sustainability Risk relevant Policy/Standards implementation within CC COE
• Ensure execution of the multi-year treatment plan(TP) across CC and drive the initiatives for sustainable risk management beyond completion of TP and targeted risk reductions
• Provide regular updates to Governance Committees such as CC and Credit NFRC, CIBNFRC, CIBMT, Risk MT (and other relevant committees/forums as necessary) on the progress of all risk related initiatives within CC
• Collaborate with Chief Product Owners to lead the next phase of design of delivery of Credit Transformation
• Partner with Product Partners such as TB, FM, Lending to smoothen the Operating Model with CC and execution through existing Credit processes
• Partner with Head CRRT to operationalise the TOM for the CRRT team in so far as it relates to and impact Client Coverage stakeholders.
• Partner with Heads of CCR Hub to operationalise the TOM for the CCR Hub CoE team in so far as it relates to and impact Client Coverage stakeholders.
• Own, coordinate and execute (where necessary) continuous learning and training to the frontline team to improve their awareness and understanding of policy & process risks and controls and the related governance/management of processes to achieve operational effectiveness
• Develop and implement roadmap of future enhancements to the control framework, in collaboration with 2LOD and Product partners.
• Provide subject matter expertise to RCRs/Boundary events from a risk perspective
• Work with GIA and other internal stakeholders to implement necessary actions under Management Action Plan (MAP) and ensure full closure of audit issues raised at a Group level
• Own and ensure delivery of actions arising from PRA Dear CEO Letters and specific reviews relating to the owned processes

Governance

• Responsible for assessing the effectiveness of the control framework to mitigate keys risk within the managed processes and initiating corrective treatment plan where required.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Regulator representative for risk matters at key non financial Risk committees, project working groups and forums
• Responsible for oversight centrally of GBS performed assurance checks (CSTs/KCIs) to ensure standardisation & consistency including continuous training and guidance to the team.
• Senior escalation point for stakeholders on client risk related issues
• Represent the CC COO function as required in the relevant Group risk forums such as CIB NFRC on specific matters such as Fraud Risk mitigation, Climate Risk Integration

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Role modelling and building a culture of good conduct through embedding the Group’s Valued Behaviours
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the CLDM Credit team to achieve the outcomes set out in the Bank’s Conduct Principles:
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CIBMT members
• Frontline Client Coverage Staff – RM/CA/ARM
• Credit Policy team
• CFCC Advisory/Group Fraud Risk Management
• Enterprise Risk Management/ESGR/Greenwashing Risk
• Group Operational Risk team
• CSO Team
• Treasury Risk
• Product, Sales and Risk management teams across Trade, FM
• CIB COO teams
• Client Management Regional Heads
• GBS Operations Teams
• CC Business Development Team
• Group Internal Audit

Our Ideal Candidate

• 15+ years of experience in Credit Risk and related Risk areas with a leading commercial bank, preferably with international exposure
• Bachelor’s/Master’s degree in Business/Finance/Accounting and/or professional certifications (e.g., CFA, CFE, CPA, FRM) preferred
• Proven and relevant experience preferably Credit risk management as a frontline or 2nd / 3rd line partner, ideally in one or more of areas such as Credit Analyst, Credit Officer, Operational Risk or Credit Risk related audit/assurance. Relevant experience in relationship management will be a plus including a broad understanding of the CIB Business segments and activities
• Thorough understanding of Banking business processes & products, risks, threats and internal controls particularly in relation to Credit origination processes
• Familiarity with relevant parts of the CIB organisation and good connectivity with Risk Framework Owners and other stakeholders with client level information that may be used as input in review activity
• Thought leadership and proven ability to work across a global team and effectively collaborate with a wide range of stakeholders
• Strong analytical and program management skills with proven ability to collect and analyse data, establish facts, and make recommendations in written and oral form
• Successfully handle challenging roles requiring collaboration and stakeholder management
• Work with all levels of management and staff, successfully manage and engage multiple stakeholders, negotiate effectively in situations involving conflicting interests and positively influence key decision makers on critical issues. Proven people leader with experience managing other team leaders / senior individuals.
• Liaise and coordinate on an ongoing with various parts of the Bank, including senior business and risk stakeholders
• Proactive and positive with the ability to make good/sound decisions and use independent judgement
• Ability to influence and align action plans with senior business stakeholders
• Maintain control, direction and motivation in an ever-changing business environment
• Coach/mentor individuals of varying seniority
• Excellent oral & written communication and presentation skills

Role Specific Technical Competencies

• Client Coverage processes and controls
• Client Coverage Products (TB, FM, Lending)
• Risk Management – Credit Risk
• Risk Management – Fraud Risk
• Risk Management – Operational Risk
• Risk Management – Reputational & Sustainability Risk
• Risk Management – Climate Risk
• Risk Management – Traded Credit Risk
• Risk Management – Compliance Risk
• Analytical Skills
• Stakeholder Management
• Written and Communication Skills
• Program/Project Management
• Business Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Additional job description

Google Customer Solutions (GCS) works with ad agencies and businesses of all sizes. The Revenue Strategy and Operations (RSO) team provides business-critical insights, ensures cross-functional alignment, and designs/executes initiatives. We stay focused on aligning company priorities with day-to-day operations, and evolve early stage ideas into future-growth initiatives. In APAC, our team supports sales leadership teams across markets in defining/implementing region-specific priorities.

As a Strategy and Operations Lead, you'll lead and project-manage strategy projects/initiatives. You'll engage and coordinate with global, regional and local teams, and management. By working with sales teams, you'll use your analytical skills to develop a robust understanding of market opportunities/challenges, which you'll use to develop short- and long-term strategic initiatives. You'll provide holistic, local insights to influence global GCS strategy and roadmap. In addition, you will use regional expertise and stakeholder management skills to lead deployment of programs and sales pilots in-market, and advocate for the region.

Qualifications

Job responsibilities

• Identify high-impact strategic opportunities through data analytics and insights, and develop actionable plans to accelerate growth of GCS China business.
• Involve, align and manage relevant stakeholders across teams and markets to drive a successful implementation.
• Facilitate the communication process with executives across all levels. Build a network with sales teams members across all levels to capture seller and customer feedback and understand the opportunities and challenges.
• Lead deployment of global or regional sales programs/pilots in Greater China markets.
• Support annual business planning and resource management. Support sales teams through one-off troubleshooting, problem-solving, and training on sales program design.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory.

Preferred qualifications

• 8 years of experience in management consulting, corporate strategy, or sales operations.
• Experience in engaging across APAC markets and cultures.
• Understanding of digital marketing and Google’s products and sales programs.
• Demonstrated problem-solving and analytical skills, ability to manage stakeholders across organizational boundaries, combined with business acumen.
• Excellent communication and presentation development skills, with the ability to take complex ambiguous topics and turn them into stories that spark an audience.

Job Description:

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Key Responsibilities:

• Serve as the primary contact for customer inquiries.

• Process and manage customer purchase orders, stock returns, and liaise with stakeholders for smooth delivery and fulfilments.

• Generate packing lists, monitor account credits, and maintain customer account details.

• Manage credit/debit transactions and handle ad-hoc tasks as needed.

Job Requirements:

• 1-2 years of relevant experience.

• Diploma in Business Admin/Marketing or related field. Ability to work independently and under pressure with strong organizational skills.

• Proficiency in English (Mandarin preferred), strong communication skills, and familiarity with Microsoft Office and SAP/Navision.

Additional Responsibilities:

• Resolve customer complaints and improve service procedures.

• Provide feedback to management to enhance products and services.

Benefits:

• Team Sales Target Incentive

• 14 days of Annual Leave.

• Group Medical & Hospitalization Insurance.

• AWS and Variable Bonus

Working location: Pandan Loop

Working days/timing: Monday to Friday (8.30am to 5.30pm) and Alternate Saturday (8.30am to 12.30pm)

Salary: Up till $2700 basic + $200 monthly incentives + Variable Bonus + AWS

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets. The role of a service delivery manager is entirely customer-facing. Duties of a service delivery manager typically involve overseeing a range of functions to facilitate the delivery of superior services to the end-users.

• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews & follow ITSM
• Providing accurate and regular reports to the management on performance of the service delivery
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimization
• Building and managing a team of maintenance service engineers and technicians technical competency to match the expectation of the customers
• Planning and managing the maintenance service engineers and technicians that will attend to fault calls within the SLA and manage outsource preventive maintenance of our various sites
• Managing maintenance spares and lead time of spare parts are also critical to meet the service recovery time and cost
• Building good relationship with our customers are paramount importance and you need to be clear of our contractual obligations, contracts validity and contracts renewal with all of our customers
• Meeting and exceeding Financial KPI for the service team

Requirements

• Degree in Electrical/Electronics engineering or computer engineering
• At least 5 years working experience in Communication systems or Integrated security systems (eg: CCTV, ACS, PA, SCADA, PLC, Radio commn, "Communication systems")
• Have Strong Leadership qualities to lead the team
• Have good interpersonal skills to deal with customers
• Highly Self-motivated and responsible individuals
• Have good electronics/electrical/security system knowledge
• Have good vendor and supplier management

Job Description:

• Greet guests and attend to enquiries
• Visitor registration and scheduling appointments
• Provide administrative support to the department
• Assist pharmacists and senior pharmacy technicians in handling routine task in pharmacy administration
• Prepare statistics and reports for supervisors
• Any ad hoc duties as per assigned

Job Requirement:

• Minimum GCE O Level
• Can commit minimum 2- 3 months
• Training provided

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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