Customer Service Booking Executive

COSCO SHIPPING Lines (Singapore) Pte Ltd

Singapore

Posted on

Job Highlights

Shipping Company in Raffles Place looking for Inward Transshipment assistant

5 days work week, mainly responsible for arranging transshipment cargoes from Singapore

Job Description

Requirement:

GCE "O" Level or Poly.

Must be able to work OT

Shipping line experience is preferred

Must be able to operate on Microsoft exchange, Microsoft excel/word

Good personality & must be a team player

Can start work immediately.

Renumerations 2.8K – 3K

Responsibilities for Customer Service Booking Executive

Ensure all booking is accepted within the 2hr KPI

Ensure all bookings is arranged correctly without errors

To be able to liaise internally & also with our HQ for the space requirements.

To be able to correspond with various agents from our vast network around the world

Report generating

Manage and organize records and files

Job Description & Requirements

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for a Senior Ecommerce Operations Manager to support APAC Markets on the online platform as well as providing technical input on regional and local ecommerce projects for the Group.

You will be the go to person in the region for any support request that comes from an APAC country and you will be answering these requests in a timely and efficient manner. Indeed, this role is key to ensure the stability of the ecommerce platform and support the ambitious growth of our client's online sales platforms.

Moreover, You will also be part of the Global Digital Technical team where you will need to collaborate with Global on knowledge sharing/ Issue resolutions/ Escalation. You have to foster collaboration with various ecommerce team members across countries with different expertise. Collaboration work and Team player are really the keys here to be succeed in this position.

Role and Area of Responsibilities :

1. Support APAC Markets on eCommerce Platform Issue/Operation:

a. Provide first level support to APAC markets for the ecommerce system. Coordinate and collaborate with internal and external resources via ticketing system. Provide outstanding, rapid-response email and phone based technical support.

b. Assist the market on issues, and take the lead if certain critical action is required on the websites configurations across APAC or globally for some cases.

c. Escalate unresolved issues if required, while maintaining ownership of issues through resolution.

d. Provide frequent follow ups and status updates to the issue requestor to make sure communication stays fluid.

e. Maintenance and Management of internal support tools, systems, and related roadmaps.

f. Training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.

g. Be close to markets and business teams by providing frequent communication updates to each markets, to ensure there is no gap in the major issues/technical challenges faced.

h. Perform site audits in a dedicated time to ensure synergy across APAC websites.

2. Contribute to APAC Digital Projects:

a. Working closely with the Digital Project Manager for project reporting, technical feasibility and documentation on the various topics, which might not just be on the website/ecommerce.

b. Lead particular project/topic end to end, from Scoping, Go Live to Support. Provide updates and coordination to management team, external consultant and business team.

c. Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.

d. Assist in testing updates to existing web applications and perform user acceptance testing for new integrations.

e. Lead and assist in the activation of any of the new evolutions features to countries from technical perspective.

f. Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions.

3. Be the Go-to-person for eComm – CRM cross channels Projects in the region:

a. Gain a full domain knowledge on our ecommerce and CRM cross projects.

b. Be the subject matter expert in terms of system interfaces, data flow between the systems, ensuring there is some synergy on information collection.

c. Contribute on cross projects between CRM-ECOMM; ensuring the requirements are aligned with the regional/global strategy on the system flow as well as involved in test and go live activities.

d. Work closely with Regional & Global CRM team, to represent ecommerce team on the technical flows across systems.

Requirements:

• Business Degree, with focus on IT/Computer Science/Software engineer/eCommerce
• 4-6 years of experience in ecommerce projects lifecycle as well as operational support in Ecommerce/Content Management System.
• Experience with Project Management lifecycle especially in ecommerce project. Experience in web sites launches thru full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Experience with writing business requirement document as well as comfortable with Technical document reviews.
• Understanding of the ecommerce solution architecture in general including data exchanges between systems, for example: System flow between Ecommerce engines, OMS, payment gateway.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Ability to work self-sufficiently and drive brand success
• Experience working and coordinating directly with the Ecommerce business

Technical skills:

• Demandware/Salesforce Commerce Cloud (preferred) or any other eCommerce platform.
• PMO and Operation/Support experience is a plus.
• Previously used project/task management software system, Agile methodology tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP is a plus
• Analytics - Google Analytics, Tag Management Systems.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
• Social integration technologies around Facebook connect and social sharing.
• Exposure to mobile, Omni –channel technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser testing / functionality
• Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word), Visio and Project

Languages:

Fluent in English (Chinese, Japanese or French = a plus )

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

5 days work week

Job descriptions:

• Manage day-to-day operations of the office i.e. Reception, replenishment of pantry, mail distribution, postage, and courier arrangement, etc;
• Perform general reception duties by answering incoming calls to the department
• Liaise with couriers/dispatches for incoming and outgoing documents and goods deliveries for local and oversea.
• Coordinate meetings such as visitor meetings, and manage meeting room booking for all departments including assisting to set up TV and projector, serve drinks to guests, bring guests to the meeting room
• Coordinate with vendors, manage pantry supply including the source of groceries, ordering biscuits and drinks, and ensure timely restocking
• Oversee the cleaner job scope, and liaise with cleaners for any areas that need to be cleaned
• Assist and involve in employee engagement events
• Provide administrative support to departments and general office administrative duties including organizing and maintaining files and records, updating new staff extension numbers & names
• General ad hoc admin duties that may be assigned from time to time.

Requirements:

• Past receptionist experience in office/corporate setting
• Have basic MS Office and data entry skills.
• Good communication, interpersonal and problem-solving skills
• Self-motivated and good time management

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities

• Manage visitor arrival, including meet and greet professionally, issuance/return of office security access cards for authorized visitors.
• Coordinate conference room booking requests via phone calls or email.
• Attend to general enquiries/requests/complains from both internal and external customers, provide resolution where possible and/or direct to the relevant team/person in charge.
• Setup conference room signages and furniture as per requested booking requirements and ensure all equipment is running smoothly.
• Prepare, record details and process local and international inbound and outbound package deliveries with the assigned courier/supplier.
• Maintain cleanliness of the reception area and conference rooms.
• Perform daily office environment inspection; conference room furniture/equipment, return room to original setup at end of day and install replacement components (eg. projector, television etc) where required.
• Ensure sufficient first aid box supplies, office supplies and ordering of inventory including staff name tags/cards, stationeries and consumables (eg. A4 paper, flipchart paper, whiteboard markers/eraser etc).
• Perform mail/parcel management for inbound/outbound mail, forward inbound mail to client’s mail slots.
• Main point of contact for vendors on equipment servicing and maintenance services.
• Provide support for events including admin, F&B order, setup and decoration etc.
• Any other tasks assigned by the superior.

Job Requirements

• Minimum GCE O Levels and above.
• At least 2 years experience in reception/concierge/customer service in a fast-paced environment.
• Excellent written and interpersonal skill with courteous disposition.
• Proficient in reception and administration skills.
• Team oriented and able to work independently.
• Computer literate and proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Flexible, team player with good working attitude.
• Ability to support events beyond work hours.

Job Responsibilities include, but not limited to

1. Checking of membership (for Member only) and Handicap Card of Members, Guests and Visitors.

2. To issue Debit Note and Green Fee Tab to Guests and only Green Fee Tab to Visitors.

3. Collection of Green Fees and Buggy Fees.

4. To take Time Sheet Booking through phone and remind Members to fax or call personally to give the date and time of play, details of their membership and handicap, and that of their guest(s)

5. To allocate caddies to golfers (if requested), on a first-come-first served basis.

6. To attend to telephone inquiries.

7. To update and maintain scoring of handicap system and to assist in other clerical duties.

8. Notwithstanding the above, is expected to undertake other administrative duties as and when assigned by Superior.

9. 6 days rotating shift work.

Staff transport is provided at Khatib and Seng Kang.

Overview

Rainbow Care is a distributor of home care equipment such as Oxygen Concentrators, Home Nursing Beds, Wheelchairs, Respiratory Equipment, Health Supplements and more.

Established in 2008, We have built our reputation on a commitment to providing quality home care and rehabilitation equipment and services while maintaining premium customer care to recognise the different needs of every individual.

The Marketing Team is looking for a Creative Designer to complement our efforts online via asset, content and media creation.

Responsibilities

• Responsible for the overall aesthetics, product listing and user experience of e-commerce websites, online marketplaces and in-store displays.
• Design and update collaterals including brochures, newsletters, online banners and product data-sheets.
• Create relevant social media content (static & video) for target audience to increase branding and product awareness.
• Assist in developing and executing marketing strategies and campaigns.
• Ad-hoc duties as assigned.

Requirements

• Demonstrate strong graphic design skills with a keen eye for aesthetics and flair for creative design.
• Proficient in design tools from Adobe Creative Suite.
• Good photography, videography and editing skills.
• Knowledge in online e-commerce platforms is a plus.
• Pro-active, able to work independently and in a team with minimal supervision.
• Ability to multi-task, prioritise and manage time efficiently to meet deadlines.
• A can-do attitude and willingness to learn.

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• Willing to learn
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Service Engineer | Hydraulic Mobile Crane | Pneumatic schematic | Tuas

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:15am – 5:15pm

Manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License is an advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Full-time Drink stall service crews/cooks neeed for Kopitiam's Food Court.

Location:
Many locations available to choose from

Responsibilities:
Service Crew - Process customers’ orders, Cashiering duties, Food preparation and Coffee Making

Cook - Prepare cooking ingredients and perform simple cooking, ensure all raw materials are labeled and dated, Ensure the kitchen surrounding areas and equipment are cleaned properly

Working Hour:
6 days work week, rotating shifts of 7am to 3pm or 3pm to 11pm

Salary:
$2300-$2500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Working days : Monday to Friday

• Working hours : 8.30am – 6pm

• Basic salary: $2200 - $2500

• Location: Islandwide

• AWS +Variable Bonus

Job Responsibilities:

• Handles all customers’ service call or inquiries that cover voice, data issues and complaints.

• Perform 1st level technical analysis, corrective and preventive maintenance.

• Station at client’s premises to assist in structured cabling system maintenance and upgrading works.

• Plan and schedule works according to clients’ requirements.

• Coordinate structured cabling works with internal and external parties.

Additional Information:

• MUST Willing to do hands on technical work

• MUST Willing to open to 5.5days work week after 3 months

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Ng Der Min (Alex)

Registration Number: R23111898

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• Industry/ Organization Type: Education
• Position Title: Shadow Teacher Support
• Working Location: Central
• Working Hours: 5 days, (Mon – Fri; Office Hours)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent

Key Responsibilities

• Provide one-on-one assistance to students with unique learning needs in a mainstream classroom setting.
• Ensure that the assigned student accesses the curriculum and engages with peers.
• Adapt lesson materials and develop strategies to manage challenging behaviours.
• Monitor students’ progress, performance, and physical health.
• Build strong relationships with the student and equip them with skills for effective communication, self-regulation, and meta-cognition.
• Work together with mainstream teachers to share insights, adapt lesson plans, and ensure the student’s success.
• Support classroom management and administrative tasks when required.
• Engage with parents and caregivers to provide updates, gather insights, and ensure a holistic approach to learning.
• Foster a safe and inclusive learning environment for the student.
• Demonstrate patience, empathy, flexibility, and adaptability in the role.
• Develop and enrich professional skills and knowledge by attending professional trainings conducted by the school.

APPLY NOW!!!

• Diploma or Bachelor’s Degree in a related field.
• Preferably with experience working with special needs students.
• Candidates without experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66100 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles and Responsibility

• Delivery and presentation of lesson content to children and Youth
• Supervision of primary school children (P1 to P6)/ Youth (secondary) to ensure completion of daily assignments/mentorship session.
• Participate in community-based initiatives to promote the wellbeing of children, Youth, and families.
• Planning and preparation of Teacher’s Guided Activities/ conduct of mentorship program with Youth.
• Assist with centre management according to policies and guidelines.
• Regular liaison with parents and caregivers regarding children’s progress and behaviour.

Requirements/Prerequisite

• GCE N/O/A levels/Diploma and above
• Team player attitude
• Able to communicate effectively in English
• Resourcefulness in providing activities and program that can engage children/Youth.
• Possess a passion for nurturing children/Youth
• Experience in working with children/Youth preferred. Those without experience may also apply as training will be provided.

Salary range

• $1800 to $2,800 (depend on qualification and experience)

Supplemental pay types

• Performance bonus
• Staff benefit

Working Hours

• Monday to Friday (non-school holidays) 10am to 7pm
• School holiday working hours: 8-hour shift between 7.30am to 7pm (Mon - Fri)

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Job Description:

• Provide professional maternal and infant care advice and emotional support to postpartum mothers, and effectively communicate with postpartum mothers.
• Conduct thorough assessments of newborns, including vital signs, respiratory status, and overall health.
• Adhere to standardized nursing SOP (Standard Operating Procedures) and practical assessment forms, perform relevant maternal and infant care procedures (feeding, bathing, changing diapers for newborns).
• Establish a strong rapport with clients, exceeding their expectations by delivering personalized, high-quality services.
• Create a warm and comforting environment for mothers and newborns.
• Conduct appropriate educational sessions tailored to the postpartum period. Assess and record clients' learning progress, make Emely improvements, summarize, optimize, and update educational materials regularly.
• Educate parents on neonatal care, including feeding techniques, developmental milestones, and safe home practices.
• Acquire new theoretical knowledge. Stay abreast of the latest developments in maternal and infant care. Complete required training.

Job Requirements:

• Registration with the Singapore Nursing Board
• Valid BCLS
• Have experience handling New borns will be an advantage
• Able to commit min 4 days per week, 12 hours shift (work 3 days off 1 day)

Interested candidates please send your updated resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Responsibilities

1. Accomplish Day to Day Operations

• Perform VIP Guest Meet and Greet for Arrival, In-stay and farewell process according to the set standard.
• Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Assist with day-to-day operations eg. Run the Pre-Arrival emails and reply.
• Be familiar with the set-up and functionality of all equipment in the suites
• Coordinate with the Butler Supervisors for the schedule and side duties of the butlers
• Liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations
• Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies
• Respond to guest requests and answer queries; able to do a quick research if answer is not readily available
• Adapt to changes and adhere to ensure adherence to organizational operating procedures and service standards.
• Lead the sub-section in the department such as Private Bar, Glassware, Housekeeping, etc.
• Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
• Assist to monitor butler pantry supplies and equipment inventory.
• Assist to monitor maintenance of butler suites, facilities and equipment by updating the Suite Adoption: check defects, raise FCS, deep cleaning; check equipment.
• Able to identify what is needed for operation and share feedback to the Supervisors or Manager
• Mentor new Butler candidates, coach on the Butler process, standards, concerns
• Able to take responsibly as Tower in charge in absence of Supervisors
• Able to allocate manning as per Guest requests/ preferences

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
• Recommend new ideas to enhance guest experience and revenue generation.
• Update services and identify potential challenges based on Guest experience

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond emergency situations
• Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
• Handle luggage/baggage lifting or other related requests such as moving the items or storing.
• Long period of standing, walking; seating or taking stairs may be required.
• Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items.
• Able to perform under high stress level and able to deal with challenging Guests

4. Participate Employee Engagement

• Train the new Butler as a Mentor and ensure that proper mentoring is given throughout their probation period
• Practice well-mannered and groomed as per company standard at all times
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development.

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Assist the Butler Supervisor with administrative duties as required
• Contribute ideas to and cooperate in the execution of strategic plan initiatives in support of the company vision, mission, value and guiding principles
• Actively involve to sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level.
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage.

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• Experience in exposing material both written & clear verbal communication: present their project tasks updated to Butler leadership team.
• General knowledge is recommended: F&B; local activities; world culture

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Mission:

To help its customers become data driven by breaking down information silos, enabling them to optimize fleet performance and decision making through a single, collaborative user-interface.

Job Overview:

We are seeking a Customer Success Manager with a strong background in the maritime tech space to join our dynamic team. This role will have a dual reporting structure to the BV local Commercial Manager and OrbitMI VP of Customer Success. BV is a strategic partner and investor in OrbitMI, with OrbitMI Inc. being a NYC software-as-a-service company with offices and partners across the world. Our customers use our solutions to operate their fleets more profitably, efficiently, safely, and sustainably by connecting multiple systems into intelligent connected workflows directly via desktop and mobile app. The ideal candidate will play a critical role in supporting our commercial team, ensuring client satisfaction, and driving the successful adoption of our SaaS solutions in the maritime industry.

Key Responsibilities:

• Provide ongoing support to the commercial team by identifying customer needs and ensuring our SaaS solutions meet these requirements.
• Own the customer lifecycle from free pilot/trial through renewals ensuring that clients have a dedicated contact.
• Support new clients with training and set-up to drive adoption across the client organization.
• Build and maintain strong relationships with key maritime industry clients, ensuring a high level of customer satisfaction.
• Act as the liaison between customers and our technical team, translating technical details into business value.
• Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for service improvement.
• Develop and deliver training materials and presentations to enhance customer understanding and use of our products.
• Collaborate with the product development team to inform new features and solutions based on customer feedback and industry trends.
• Build strong relationships and collaboration with the local BV commercial teams to develop new opportunities and support existing customers.

Qualifications:

• Proven experience (minimum 3 years) in customer success or account management in the maritime tech space.
• Strong understanding of SaaS products and their application in the maritime industry.
• Excellent communication and presentation skills, with proficiency in both English and Chinese languages.
• Ability to analyze and interpret technical data and translate it into commercial insights.
• Bachelor’s degree in a related field (e.g., Maritime Studies, Business, Technology) or equivalent qualification/experience i.e. Class One Master Mariner.
• Strong problem-solving skills and a customer-oriented attitude.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Responsibilities:

• Install, test, and commission new equipment at customer’s sites
• Carry out equipment assembly, servicing, troubleshooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customers

Requirements:

• Min. Nitec in Mechatronics/Mechanical Engineering or equivalent
• At least 2 years’ hands-on experience in equipment servicing and repair
• Candidates who have more years of relevant experience will be considered for higher position
• Good command of written and communication skills
• Responsible, hardworking and able to work independently
• Possess a positive work attitude and eager to learn new skills
• Able to work under tight schedules
• Able to work after office hours when required
• Able to go on business trip within short notice when it is required

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Customer Care Specialist

• Issue Purchase Orders to the suppliers
• Issue invoices to the clients
• Being capable to take care of the ful cycle of sales order and issuing all the related documentation
• Maintaining the communication with the suppliers abd clients
• Handling communication and documentation with forwarders and suppliers
• Taking care of gathering forecasts from clients and prepare reports

Requirements

• At least 2 years of working experience
• Good communicattion skill

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field