Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo.

• Liaison with trucking contractors for local deliveries.

• Create and maintain reports and files for all operations records, correspondence, plans and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• Update WMS, TMS on Cargo Status.

• Liaise with customers for all matters pertaining to shipments and deliveries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

This position requires minimum 1 years of relevant experience in Logistics industry.

Education:

Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc

Job Title: Customer Service Officer (ID5018)
Location: Clementi
Working Hours: Mon to Fri 8.30am – 5.30pm
Salary: $2300 to $2500

Job Description:
Responsibilities:
• Support daily customer service functions such as attending to email enquiries & calls.
• Deal with customers and transporters to arrange for local shipment delivery.
• Handle air and sea shipment booking with freight forwarders.
• Handle customers’ complaints and conduct investigations (if any)
• Update and submit daily/monthly reports to customers.
• Handle import and export permit declaration
• Prepare simple draft logistics billings.
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirement:
• Minimum O’level or related Certificate in Logistics Management
• Minimum 2 years of working experience in 3rd party logistics will be an advantage.
• Proficiency in Microsoft Office

-5/6 Days work 12hrs shift (able to work weekend &PH)

-To be deployed as Floater (Islandwide Location based on daily deployment)

-Good Customer Service

Job Duties:

-Greet and welcome visitors

-Attend to inquiries & answer queries or feedbacks

-Provide directional assistance

-Keeping the front desk tidy & presentable

-Access control

-Data Entry

-Any other duties assigned by the Management

Requirements:

-Minimum Diploma level

-Minimum 2 years Customer Service experience

-Excellent organisational skills, demonstrates high attetion to details

-Good communication & interpersonal skills

-A good team player and possess cheerful personality

-Able to work in a fast pace and challenging environment

-Able to work on shifts including weekends & Public Holidays

• Responsible for all assigned jobs and ensuring the quality of such repairs are in accordance with the standard time and requirements.
• Exercise due care in handling vehicles under your repair, to use seat covers, floor-mat paper, steering wheel covers and fender covers at all times.
• Upgrade yourself with product knowledge, technical skills and fulfillment on Company’s learning path.
• Maintain accurate daily record of job card to enable proper time analysis.
• Responsible for maintenance and cleanliness of all workshop equipment, special tools (Piwis tester ii) and company hand-tools provided by company.
• To observe work bay and the workshop areas including the engine room, ensuring cleanliness and tidiness at all times.
• To ensure proper uniform and safety shoes are clean and presentable.
• Abide with all safety rules and regulations relating to the use of chemicals spray, flammable chemical/fuels, machinery and tools.
• To seek advice or consult the diagnostics specialist/workshop supervisor/workshop executive in the instance of any doubt or difficulty concerning repairs/servicing.
• Report the status of the repairs or additional works to workshop supervisors and service advisors.
• To follow safety regulations for all high voltage vehicle according to government and Company’s guidelines, HV or EIP are allowed to work on these vehicles only.
• Any other suitable duties assigned from time to time by the management.

JOB REQUIREMENTS

• Technical training (as automotive technician, industrial (technician)
• Vocational training at an automotive dealership or at a similar facility
• Driving licence
• Experience with prestige vehicles
• Team orientation and customer focused attitude

Please forward resume to [email protected]

or whatsapp Christobel 8894 1614 for a quick reply.

Job Description:

This is a leadership position, a key leader who will lead a team of Customer Service Agents in delivering responsive services to our customers.

You will report to Head Operations Control Centre and be responsible to the ops matters within your watch. Ample opportunities for career growth and training will be provided. It is 12 hours rotating shift team-based setup with adequate rest.

You will be working in a family-oriented environment with good company benefits.

Job Responsibilities

• Oversee the development and management of the Operations Control Centre.
• Involve in resource planning and staff management to ensure resources are properly allocated.
• Handle escalation matters including staff grievances.
• Manage and ensure KPIs are met so as to align with the company’s goal and objective.
• Hiring, training, coaching and leading Executives and Operations Control Agents as they provide support for customers.
• Liaise with the authorities and other key organizations on Taxi / Bus Operations and emergency incidents.
• Proactively identify opportunities and process improvements
• Perform other duties such as preparation and submission of operation reports, incident reporting etc.
• Responsible for Operation matters including the relevant KPIs within the watch.

Job Requirements

• Proficient in MS Office e.g., Excel, Word, PowerPoint, Power BI
• Project Management skills
• Report writing skills.
• Ability to diagnose and resolve basic technical issues.
• Strong leadership and interpersonal skills
• Intensive customer service skills
• Conflict resolution
• Good command of English (written and spoken)
• Open to work 12 hours shift with rotating Day and Night patterns including weekends and public holiday.
• Experience in managing overseas operations locally.
• Candidate with taxi and bus operations domain knowledge is an added advantage.

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Simei

Work Service Area: Ang Mo Kio / Hougang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

URGENT

Location : Lock Road

Position : Admin/Finance Support

Contract period : 6months (renewable till 31 Mar 26)

Responsibilities (not limiting to the below list):-

1. General office administration and support
   • Maintain inventory movement for publications and merchandise materials
   • Manage yearly publications consignment sales
   • Dissemination of marketing materials as required
   • Provide logistical support, for events or activities
   • Handle incoming and outgoing mails and courier
   • Maintain office stationery and pantry requirement
   • Maintain contact database and update library records
   • Maintains and update website, manage social media platforms
   • Responsible for crafting EDM or marketing materials (content management)
2. Finance support
   • Verification of procurement and payment requests
   • Perform Goods receipt note (GRN)
   • Prepare revenue and expenditure statements
   • Prepare Manage receivables from funding source

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills. Salary from $5000 - $6000 per month depending on qualification and relevant working experience.
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment.
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.

CUSTOMER SERVICE OFFICER

Job Scope

• Helping customers on-site to select suitable storage units and/or

merchandise

• Process rental / renewal agreements, collect payment and maintain

timely and accurate records

• Help customers to resolve requests or issues with their storage

• Daily checking of respective site and promptly report any faults

• Prepare and submit reports as required

• 5.5 day work week, no shift hours and may involve postings to

different branches, as and when needed

• Eligible for performance incentives

At Storefriendly, we believe that customer service is our top priority. We want our

customers to feel like they're getting the best possible service. That's why we're

looking for someone who is:

• Friendly and is good at finding solutions

• Patient and understanding

• Fluent in oral and written English

• Able to work independently and as part of a team

It will be advantageous if you also have at least 2 years working experience in

sales/customer service and can start work immediately.

We are currently looking for a Electrical Project Manager to support site construction on behalf of our client. This individual should expect to work predominantly in site environment supporting our client's project.

Your day to day role would involve the following activities:

• Experience across a broad range of site electrical and instrumentation engineering projects; experience in Data projects would be an advantage
• Coordination with other PM Group offices to understand the scope of work, deliverables, time lines, man hours etc.
• Progress reporting and manhour control for the electrical and instrumentation Scope.
• Experience with construction
• A strong ethical approach to safety, quality, environmental protection and business
• Clear and concise written and verbal communication skills
• Strong interpersonal/people skills with the ability to manage design personnel
• A proven track record working closely in partnership with clients and contractors and other members of design teams
• A proactive approach with an ability to adapt to changing scenarios

We would like to hear from candidates who have:

• Degree in Electrical Engineering or equivalent
• 15 years of relevant working experience in loop check, read drawings in the mission critical industry.
• Good knowledge of Electrical and Instrumentation specifications & requirements
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines

Customer Service Clerk

Employer Company: Service Industry

Basic salary: 2,500-3200

Working hours: Monday to Friday 8:00am-5:00pm/Saturday 8:00am-12:00pm

Monthly break: 8 days

Overtime: 1.5 times

Remark:

1: The employer company is an electronic product supplier, mainly delivering mobile phones and computers.

2: More than one year of clerkship experience, able to write emails, operate Excel and other basic office software. Responsible for contacting customers and coordinating delivery and restocking times.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Monthly Salary: $2400 - $3000

Location: East (Changi)

Working Hours: 9am - 6pm

Working Schedule: Monday to Friday. (To Standby on Saturday. If the candidate has a laptop, there is no requirement to return to the company.)

Perks: AWS and Bonus

Roles & Responsibilities

• Receive cargo bookings and reservations from customers.
• Manage cargo booking, planning, and closure to optimize cargo space and loading.
• Address customer needs and uphold service levels specified by the Airlines and the company.
• Handle the planning and resolution of customer complaints, claims, and tracing.
• Compile accurate Cargo Sales Reports (CSRs) and submit them to airlines, agents, and the accounts department in a timely manner, meeting set deadlines.
• Coordinate with airline operations, Ground Handling Agents (GHAs), and customers/agents to ensure compliance with IATA regulations in the submission of cargo.
• Assist Sales and Senior Managers in quotations and telesales.

Requirements

• Diploma or higher qualification in Supply Chain is preferred.
• A minimum of 1 year of relevant experience.
• Training will be provided.

To submit your application:

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Job Descriptions

• Greet and assist customers in a friendly and welcoming manner.
• Take customer orders accurately and efficiently, ensuring attention to special requests.
• Serve food and beverages promptly and with a focus on presentation.
• Maintain cleanliness and organization in the dining area, including clearing tables and resetting for new customers.
• Process customer payments accurately using the point-of-sale (POS) system.
• Assist in keeping inventory stocked and organized.
• Collaborate with the team to ensure smooth cafe operations.

Job Requirements

• Previous experience in a customer service role is a plus.
• Friendly and outgoing personality with excellent communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Team player with a positive attitude.
• 1 year of relevant experience

Working hours

• 5 Days Work Week, 48 hours

Roles and Responsibilities :

• Perform General Administrative duties, including documentation and record maintenance.
• Collaborate with team members to support various projects and initiatives.
• Support IT processes and activities.
• Assist with scheduling meetings and calendar management.
• Prepare and format documents, reports, and correspondence.
• Liaise closely with business users and build good rapport.
• Support the financial budgeting and workplan gathering, analysis and tracking.
• Handle ad-hoc IT issues which are escalated by users for resolution.
• Any other ad-hoc duties as required.

Job Requirements:

• At least 2 years related experience in supporting role function.
• Strong in process and business workflow.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent communication and interpersonal abilities.
• Self-motivated with ability to multi-task and work in a fast-paced environment.
• Experience in the healthcare industry is an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip in any courses
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Summary:

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities:

• Organize and track the pipeline, capturing data on readiness for approval and other relevant data
• Maintain and update projects approval data and dashboard
• Partner with Office and Delivery Teams to organize and track in-flight projects
• Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view
• Prepare the agenda and partner teams for content for the weekly Pipeline Deck Review cadence
• Organize the provision of the current pipeline decks for review by the leadership
• Support the Pipeline education & training needs for the teams
• Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for teams
• Support special initiatives, management and governance forums & workshops that may arise

Skills Required:

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services
• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy
• Good sense of risk & issue management, and escalation management
• Able to produce structured and effective presentations
• Proficient in creating presentations using the Microsoft suite of software
• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure
• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise
• Excellent written and verbal communication skills
• Comfortable with engaging senior management

To apply please click the Apply button or send your updated profile to [email protected]

Clinical Nursing Quality and Safety

• Provide a consistent and excellent clinical and service quality to residents and sponsors.
• Responsible for the clinical quality of all residents guided by the set 4 Zeros clinical indicators – Zero Falls, Zero Medication Errors, Zero Nursing Home Acquired Pressure Ulcers and Zero Nursing Home acquired infection.

Clinical Care

• Responsible for the safe delivery of care and clinical decisions to all residents.
• Render clinical care and nursing procedures including proper assessment of residents, administration of medications, injections, perform complex wound dressings and monitoring of vital signs.
• Responsible for the ordering, packing and preparation of the daily medications for all the residents.
• Responsible for the accurate and complete nursing documentation for residents to meet the requirements of the Ministry of Health.

Clinical Supervision

• Assist in providing adequate supervision of all staff in carrying out their responsibilities in accordance with the Enhanced Nursing Home Standards (ENHS) guidelines, protocols and standards operating procedures (SOPs).
• Provide clinical supervision to all newly recruited staff nurses, enrolled nurses and other junior staff ensuring that they carry out their duties in accordance to the SOPs.

Residents’ Activities

• Plan and carry out the daily activities for the residents and maintain an accurate log-book.
• Assist the Physiotherapist/Therapist Assistant in their rehabilitation program for the residents and encourage residents’ participation.

Resource Management

• Assist in proper management of food costs by cutting wastes and monitor the efficient use of consumables, supplies, dressing materials and diapers accordingly.
• Maintain and upkeep a proper inventory control with regular inspection.

Medical Matters

• Work closely with the Medical Doctor in reviewing treatment and management of residents’condition.

Feedback Management

• Assist in any investigation and resolve all feedback and complaints received from therespective centres.

Other Duties

• Assume any other additional responsibilities as assigned by Senior Nurse Manager/ NurseManager/Assistant Nurse Manager/Senior Staff Nurses (SNM/NM/ANM/SSN).
• Act as a liaison person with the respective hospitals, resident’s sponsors on the dailymedical appointment.
• Assist in provision of holistic cleanliness of resident care area.
• Deputise for SCM/SNM/CM/NM/ACM/ANM/SSN in her absence.
• Maintain an accurate log book on daily activities in the centre
• Maintain good communication skills with residents and sponsors.

Qualifications

• Locally Trained: Degree or Advanced Diploma or Diploma in Nursing with valid licence from SNB will be an added advantage
• Foreign Trained: Degree or Diploma in Nursing with Board Pass (Professional Regulation Council).
• State Registered Nurse with valid practicing license issued by the Singapore Nursing Board.
• Valid certification in Basic Cardiac Life Support (BCLS).
• At least 2-3 years of post-registration experience, with exposure to geriatric care settings will be an added advantage.

Other Information

• Passionate and caring
• Good communication skills
• Team Player
• Analytical Thinking & Decision-Making

1. Frontline Duties

• Greet the customers with a positive and helpful attitude.
• Receive customers, determine their enquiry on Company’s cars and allocating them to the next duty in line Sales Consultant.
• Directing the customers to the correct representative for Aftersales / Pre-Owned enquiry.
• Ensure that the pricelist and brochures are well maintained.
• Ensure the cleanliness of the showroom.

2. Phone Assistance

• Ensure that phone call enquiries are promptly answered.
• Answering phone calls in a professional manner and routing the calls, as necessary.
• Taking down phone numbers of the enquiries and allocating them to the sales consultants to follow up.
• Assist in handling complaints and suggestions by dealing with situations in a calm and collected manner.

3. Storeroom Management

• Assisting Company’s marketing with upkeep of storeroom.
• Ensure that the quantity of the brochures is sufficient and to inform the Team Leaders to restock the brochures if the quantity is low.

4. Miscellaneous

• Checking the showroom cars and ensure that the VES labels are well displayed.
• Ensure that the Showroom/Test Drive cars list is updated.
• Ensure that the credit card settlement is done every morning and evening and making sure that the credit card slips tally with the settlements.
• Checking with the SCs if both official receipts and credit card receipts are submitted at the end of the day.
• Assist the sales consultants to update the property chart with sold signs when cars are sold.
• Informing Property if there are any defects in the showroom.

JOB REQUIREMENTS

• Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrated ability to work with diverse people groups
• Polished, articulate and well-presented individual with excellent communication skills
• A positive attitude and commitment to adhere to and administer company policies, procedures and standards
• Prior experience in the automotive, airline, retail sales or service industry will be an added advantage

Please forward resume to [email protected]

or whatsapp Christobel 8894 1614 for a quick reply.

Job Description:

• Serve as receptionist or first-line liaison to internal and external contacts and provide general office support, greet clients and visitors with a positive, helpful attitude.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including answering phone calls, copying, faxing, taking notes, scheduling appointment.
• Assist Operations Team for flight logistics with various projects, new and on-going, including but not limited to make Flight/Hotel/Catering/Car rental reservations for crews.
• Arranging delivery and/or pick up documents, equipment, or supplies
• Ad hoc data entry and administrative assignments

Qualifications:

• Diploma holder or equivalent with experience in administrative or customer services.
• Must be fluent in English (both written and spoken) and possess excellent communication skills
• Consistent, Professional dress, and manner.
• Proficient in using Microsoft Office (Excel, Word)
• Able to contribute positively as part of a team, helping out with various task as required.

Benefits:

We offer a comprehensive Salary and Benefits package to all eligible employees, commensurate with their experience and qualifications including:

• Health Insurance: We provide medical, dental, and vision insurance plans to help stay healthy and financially secure.
• Paid Time Off: We provide generous paid time off to help you balance work and personal life, including vacation, sick leave, and holidays.
• Professional Development: We offer opportunities for professional growth and development, including skills upgrading and training programmes.

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $3000
• Working Hours: 5 days work week (Off Days: Wednesday and Saturday)
• Location: Bedok (Beside Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors' to ensure necessary materials and resources are available when required.
• Ensure that the center is clean and well-maintained.
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role is preferred.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.
• Strong organizational, communication and interpersonal skills, with high attention to details.
• Able to multitask and work in a fast-paced environment.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Job Responsibilities:

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked
• Prepare tables
• Offer menu recommendations
• Take accurate food and beverage orders
• Communicate order details to the Kitchen
• Serve food and beverage orders
• Check cutlery and dishes for cleanliness and presentation
• Arrange table settings and maintain a tidy dining area
• Clear tables after customers finish dining

Job Requirements:

• Minimum 1-year relevant experience.
• Able to work effectively in a team environment.
• Possess positive attitude and cheerful disposition.
• Possess problem solving, motivating an organization skill.
• Able to work rotating shifts including public holidays and weekends.

Working Timing:

Monday to Thursday - 3pm to 10pm

Friday to Sunday - 12pm - 11pm

Korean Restaurant Locations:

• Chingu @ The Oval - 7 The Oval, Singapore 797865
• Chingu @ Rochester - 2 Rochester Park, Singapore 139213

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Chan Chee Meng
EA 07C3069
R1110620

Requirements

• Candidate must possess at least a diploma, degree, professional degree in Nursing or equivalent
• Candidate must be a State Registered Nurse with a valid certificate by the Singapore Nursing Board

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents, participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home

The Staff Nurse will report to the Head (Nursing and Therapy).

The Welfare Homes are for destitute persons.

We regret that only shortlisted applicants will be notified.

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Responsibilities

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; As CEI is an MOM requirement for this industry, applicant without CEI must be comfortable with taking the course + exam
• Minimally NITEC or higher;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Office Locations

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,500 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.