We are now looking for a Operating Theatre Scrub Nurse to support the functions at our Day-Surgery Centre

The successful candidate will be performing the following duties, but not limited to:

• Perform perioperative assessment of patient for surgery.
• Competent in performing surgical scrub or circulating for surgeries. (General surgery, Orthopaedic, ENT, Urology)
• Execute proper use, care, and handling of surgical equipment to ensure safety of operating staff and patient.
• Knowledge in Infection control, aseptic and sterile technique assisting in surgery.
• Ensured operating rooms are adequately prepared prior to the commencement of scheduled cases.

Qualification / Work Experience Requirements:

• Candidate must possess at least a Diploma in Nursing and registered with the Singapore Nursing Board, with at least 3-4 years of relevant experience preferably in multi discipline set up.
• Candidate with Operating Theatre and Scrub Trained experience will be an advantage.
• Previous experience in multi discipline Day surgery setting is an advantage.

Personality requirements:

• High motivation, ability to work in team and fast paced environment
• Good communication skills
• Organized
• Adaptable and willing to learn new skills
• Problem solving and critical thinking

Basic Salary / Working Hours

• Salary range: $3000 and above, depends on working experience relevant to job scope
• Work week: 5.5-day work (Sunday and PH off)
• Eligible for sign-on bonus

Working Location:

StarMed Specialist Centre, right above Farrer Park MRT station.

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.

The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
 

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Job Title: Assistant HR Manager

About Us

At Call Lade, we believe that our people are our greatest asset. We are committed to fostering a dynamic and inclusive workplace where talent thrives and every employee feels valued. We are currently seeking a dedicated Assistant HR Manager to join our team and play a crucial role in shaping our organizational culture.

Responsibilities:

• Support various Human Resources functions, including recruitment, payroll, performance evaluations, training, legal compliance, and employee engagement initiatives.
• Foster strong relationships with stakeholders and clients.
• Oversee overall HR strategies and assist in human capital development.
• Perform additional duties as assigned by the supervisor.

Requirements:

• A minimum of 3 years of experience in Human Resources.
• At least a Diploma qualification.
• Strong organizational, time management, and scheduling skills.
• Proficiency in Microsoft Office applications.
• Effective communication skills.

Please submit your updated resume by clicking the APPLY NOW BUTTON or emailing it to [email protected].

By submitting your personal information and/or resume, you consent to the collection, use, and disclosure of your personal data by the company (or its agent) for the purposes of processing and administering your job application.

Please note that only shortlisted candidates will be contacted.

Working hrs: Mon to Fri (0630AM to 0345PM)

Location: Seraya Road

Requirements:

• Female Singaporean.
• GCE 'N' or 'O' Level.
• Available to start on 02 Jan 2025.
• Good communication and interpersonal skills.
• Team player with high initiative.
• Proficient in Microsoft Office (indicate in CV).
• 1 year of relevant school reception experience.

Scope of works:

• Assist at the counter.
• Answer and direct phone calls.
• Administer simple first aid to students.
• Clear generic emails.
• Perform data entry using Microsoft Word or Excel.
• Assist with other assigned clerical tasks.
  
  

We are looking for candidates who like working with children. Main duties involve day-to-day operational duties which include rostering, scheduling of classes, as well as teaching. Candidate will need to have good communication skills to communicate with parents, staff, students and walk-in customers.

Key roles and responsibilities

• Plan and deliver student activities/post-exam activities and curriculum
• To take on tuition classes
• To assist with handling walk-ins and new inquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc
• To assist with liaising work with parents and students on any changes to the schedule
• Ensuring the smooth operation of the centre
• Providing regular updates to the management
• Any other operational duties as assigned

Skills & Experience

• Degree/ Diploma/ A levels/ WSQ qualification in Student Care Operations
• Preferably with prior tutoring experience
• Enjoy being with children, classroom management
• Good communication skills in corresponding with pupils, parents and staff
• Be systematic and organized in handling administrative and management work
• Good grades in O level/ A level

Service Engineer (Chiller / Air-handling Unit)

Job Info:

• Basic $3500 - $4000 + VB
• 5 Days, Monday - Friday 8.30am - 5.30pm
• Location: Ang Mo Kio

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air conditioning, Chiller, ACMV or HVAC systems

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Lee Tau Shen
Registration Number: R22109698
EA Licence No: 16C8004 (Elitez Pte Ltd)

Customer Service Representative (Helpdesk)

• 12 months contract
• Work location: Suntec
• Comfortable to work on shift

The Opportunity

• lst level helpdesk to respond to calls
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Requirements:

• Relevant experience in Contact Centre is mandatory
• Customer service mindset
• Good communication skills
• Willing to work rotating shifts, weekends and Public Holidays

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

• Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)
• Salary: $2,300 - $3,000
• Working days: 5/ 5.5/ 6 days (10:30am-10pm) 90 mins break

Job Description:

• Greet and assist customers with our self-ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Requirements:

• Training provided

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Location: MIDVIEW CITY
• Working Days: 5 days, Monday-Friday
• Working hours : 830am-6pm
• Salary: $2500 and above

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

o Acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.

o Technical Support & Troubleshooting:

§ Provide timely and accurate support for hardware and software issues on client laptops.

§ Diagnose, troubleshoot, and resolve laptop-related problems such as operating system malfunctions, application crashes, connectivity issues, and peripheral device problems.

§ Escalate unresolved issues to higher-level support when necessary.

o Laptop Configuration & Setup:

§ Install, configure, and upgrade software, drivers, and essential tools on laptops.

§ Manage user accounts and permissions according to company policies.

§ Ensure all laptops are regularly updated with the latest security patches and antivirus updates.

o Issue Resolution & Ticket Management:

§ Respond to user-reported issues via email, phone, or helpdesk system.

§ Track and manage support requests using a ticketing system, ensuring prompt resolution of issues within agreed SLAs.

§ Document issue resolution steps and provide feedback to users.

o Inventory Management & Asset Tracking:

§ Maintain accurate records of laptop inventories, including software licenses and hardware components.

§ Coordinate laptop replacements and upgrades when required, managing the lifecycle of company-issued devices.

o Skill requirements

§ Proficiency in Windows OS (Windows 10/11) and basic knowledge of MacOS.AWS Administration proficiency

§ Expertise in installing, configuring, and maintaining common software and applications (e.g., Microsoft Office 365, collaboration tools, antivirus software).

§ Understanding of basic networking concepts (e.g., IP addressing, DNS, DHCP).

§ Experience with Wi-Fi connectivity troubleshooting and VPN configuration for remote access.

§ Antivirus software deployment and management

§ Min 1-2 Years Exp

Position: Customer Service Officer

Working Days & Hours: 5 days, 8.30am- 5pm

Address: Jurong Port Road

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working Hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Work Location: Katong Area

Working Hours: Mondays to Fridays: 6:30am to 3.45pm, inclusive of 45 mins lunch break

Contract Period: Jan 2025 - Dec 2025

Job Description:

Customer Service

· To assist in customer service at the counter

· To answer telephone calls and direct to the respective parties, if necessary

· To assist in administerring simple first aid for students

Generic Email

· To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

· To assist in data entry using Microsoft Word or Excel

Any other clerical duties

· To assist in any other clerical duties assigned

Job Requirement:

• At least GCE ‘N’ or ‘O’ Level

• Able to commence work on 02 Jan 2025

• Good communication and inter-personal skills

• Good team player with a high level of initiative

• Proficient in Microsoft Office (Please indicate proficiency in CV)

• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

EA:22C1322

EAP:24124011

Job Description

• Attend to counter and phone enquiries
• Attend to walk-in visitors, parents and students
• Typing and filing
• Maintaining and updating of data records
• Attend to students in basic first aid
• Any other duties as assigned by the school

Requirements

• Fluent communication in English preferred
• Should preferably have GCE ‘O’ Level
• Should preferably have 3 years of experience in administrative work
• Should preferably have 3 years of experience working with children in primary school
• Should preferably have knowledge in basic Microsoft Office
• Have good communication and interpersonal skills and works well with others
• Possess good working attitude and willing to learn, not afraid to take up new challenges

Working hours

• Mondays to Fridays: 8.00am to 2.30pm inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 January 2025 to 31 December 2025
• With option to extend (Discretion)
• This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Work Location: Serangoon

Contract Period: 1 February 2025 to 31 January 2026

Working Hours: Mondays to Thursdays: 7am to 4:00pm, inclusive of 30mins lunch break

Fridays: 7am to 3:30pm, inclusive of 30mins lunch break

Job Description:

• Man the reception counter in General Office
• Perform Customer facing tasks such as answering and directing phone calls, providing information and services and attending to walkin enquiries/requests from students, visitors and suppliers in the General Office
• Management of records such as maintaining and updating filing and inventory
• Manage lost and found items and delivery of goods
• Maintain sickbay records and taking care of students at sickbay, including early dismissal of students due to medical reasons and providing basic first aid to injured students
• Secretarial tasks such as arranging appointments, organising meetings, calling students for fee arreas
• Perform other related administrative duties as required

Qualifications and Skills Required:

• Singapore-Cambridge General Certificate of Education (GCE) Normal (Academic/Technical) Level (3 subjects including English)
• Preferably three (3) years of experience as Receptionist with administration experience in a school environment
• General computer skills (Microsoft Office applications)

EA: 22C1322

EAP: R24124011

Job Scope:

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirements:

• Min GCE 'N/O/A' Level / NITEC
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Description

• Attending to School General Office front-desk duties.
• Handling telephone calls and walk-in enquiries.
• Receiving in-coming mails / goods deliveries and arranging outgoing mails for posting.
• Maintaining, updating, and compilation of data.
• Attend to / assist unwell students.
• Logistical e.g. taking photos/videos and admin support for school programmes, events or resource preparation.
• Assist in other general admin duties when assigned.

Requirements

• Diploma or GCE ‘O’ level or higher.
• Able to converse in English and Chinese, to converse with Chinese speaking parents, clients and vendors.
• Proficient in MS office i.e. Word, Excel, Powerpoint.
• Pleasant disposition, good communication and interpersonal skills.
• Relevant experience in administration and/or customer service.

Working hours

• Mondays to Fridays: 7:00am to 4:15pm, inclusive of 45min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 Jan 2025 to 30 Nov 2025
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Various Organisations and Islandwide Locations.

Join a centre located within 30 minutes from home!

What it takes:

• Minimum ACEY / HCIC / CIT

Submit your resume (Word format) to [email protected] or,

Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

We are seeking for a highly motivated and passionate individual to be part of our company as a Customer Service Coordinator. This individual will support the operation, contribute, and grow together with the company.

Highlights

• Mon-Fri (5.25days) 8.30am – 5.30pm
• Saturday - 08.30am – 12.30pm

Challenges

• Order processing - LCL, FCL and monthly palletising shipments
• Conduct monthly cycle counts
• Computer literate with Microsoft, WMS AS400, emails corresponding
• Simple physical work on goods verification
• Perform data entry tasks as required
• Assist with ad hoc duties as needed

What It Takes

• Preferably with minimum 1-year relevant office working experience or at least Diploma in any field
• Able to work in a fast-paced environment, independently and good with teamwork.
• Highly driven with a positive attitude, customer-centric mindset with good interpersonal skills.
• · Able to start immediately or within a short notice period will be an advantage

Interested candidates please email your latest resume (In MS Word Format) to [email protected]

Talents@Work Pte Ltd (21C0501)

Chin Long (R23116697)

Position Overview

The Application Support Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.

Role & Responsibilities

a) Provide applications troubleshooting and on-site support.

b) Log, escalate and follow through with issues.

c) Simulate user problems to resolve operating difficulties.

d) Coordinate activities to identify, diagnose and rectify problems

e) Provide 24/7 primary application maintenance support.

f) Provide reports for related KTLO activities

g) Ensure that all KTLO related activities are done on time h) Liaise with vendor on issues and ensure that issues are resolve promptly according to SLA requirements. i) Work closely with vendor and users to fulfil operation requirements and issue resolution j) Involvement in the system integration testing phase / User Acceptance test prior to implementation. i) Assist, Support and Ensure contract management related process and documents are complete on time

Requirements

a) Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

b) 1-3 yrs of Technical / Application Support experience on multi technology platforms

c) ITIL v3/v4 certification and strong service oriented experience / background preferred.

d) Knowledge and understanding of IT industry environment and business needs

Working Hours: Office Hours / Shift (Can choose)

Pharmacy Assistant duties:
- Packing and labeling of drugs
- Maintaining pharmacy inventory
- Maintaining a safe and clean pharmacy by complying with procedures, rules, and regulations
- Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor

Patient Service Associate duties:

- Handle patient admission

- Register patient and family members

- Assist in making appointment for patient

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Location: Chai Chee

Salary: Up to $3800 per month

Contract Duration: 3 months

Key Responsibilities:

-Process customer orders efficiently and accurately.

-Provide excellent customer service and support.

-Maintain accurate records and documentation.

-Collaborate with team members to ensure smooth operations.

Requirements:

-Min. Diploma/ Degree

-ability to start on short notice.

-Proficient in using office systems and software Navision and Falkor / SAP

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work