About Propseller

Propseller’s mission is to help people build wealth with real estate. In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and Series A lead investor of Grab. At Propseller, we’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced. By elevating the most human part of the service with top in-house agents and industrializing all the rest with technology and centralized operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.7/5 (500+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Success Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organized, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximize sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Conduct daily and weekly feedback and improvement sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You are a young graduate with a Diploma or completed NITEC with at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Education & Experience: ITE NITEC / Higher NITEC with working experience preferred OR Diploma with no work experience is required;
• Experience in customer service/sales support/call center would be beneficial;
• Fluent in written and spoken English;
• Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organized and able to Multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and Accurate worker: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• At least two days home-office per week after training, more possible;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Paid 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,200 to S$2,600 / month + up to S$300 / month bonus + Stock options

#LI-DNI

Receptionist

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Cantonment Rd
Salary Range: $2800-$3500

Job Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Key Responsibilities

· Support trade applications rollout of changes and problem fixes into production system

· Work with L2 team in incident management and production monitoring

· Work with L3 team lead to plan problem fix to meet TRO

· Implement changes in production following Aldon LME and DevOps process

· Attend and present change items in CAB and CCM meetings

· Analyse production issue trend and give feedback to development on quality improvement and issue prevention.

Key Requirements

· 10 or more years IT working experience in production support role in bank/FI environment

· Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

· Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

· A team player good at collaborating with own teammates and partner teams to get job done

· Ability to work independently and sharp problem analysis and resolution skills

· Good communication skills with technical and non-technical stakeholders

· Time management and work prioritization

· Be able to work under pressure and handle multi-tasking

· A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

Receptionist

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Cantonment Rd
Salary Range: $2800-$3500

Job Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Daily Operations

• Operate and run day to day AV and VC system for virtual and physical events
• Plan and manage schedule for multiple Teams/ VC meeting to ensure setup and tests are done
• Responsible in ensuring AV and VC system are in good working condition by conducting predictive and preventive maintenance
• Providing Level 1 support on fault rectification works
• Produce monthly report of the maintenance checks for filing and checking
• Working closely with Facilities Management team on operation.
• Attending to maintenance service requests
• Maintain an asset inventory with proper labelling as well as problem and incident reports
• Coordinate and supervise the rectification of AV and VC defects, maintenance, replacement and upgrading works
• Monitor and attend to maintenance service requests

Who we are looking for

• Technicians/ Operational Executive shall have at least 1 year experiences in audio visual (AV) equipment operations and maintenance
• Good communication and interpersonal skills, with an eye for detail
• Well knowledge on MS Teams and Polycom system
• Positive working attitude
• Able to handle stress and multitasking
• Good team player

Job Description & Requirements

E-commerce

• Daily operations include preparing orders and packing orders
• Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)
• Attending to customer enquries on online platforms
• Write and edit product content that will be published on e-Commerce websites/platforms
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.

Customer Service

• Identify and assess customers’ needs to achieve satisfactionn
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Manage showroom for walk in enquiries and servicing

Requirements and skills

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Working Hours

• 5 Day Work (Saturday included)
• Working hours: 9am - 5pm

The Service Management team is a crucial component of the Visa Payments Limited’s support model tasked with maintaining and developing robust and lasting relationship with our Key Accounts. As their client’s advocate, Service Managers understand their client’s business/business processes in detail and use the tools at their disposal to remove obstacles, deliver improvements and enhance the experience of being an Visa Payments Limited customer, ensuring their service needs are met and agreed service levels achieved.

You will be assigned a number of APAC Platinum clients to manage directly as their Service Manager.  You will take a holistic look at service across all Visa Payments Limited functions/platforms, measure and review service performance and either through direct or collaborative action, deliver improvements.

You will work with your account management counterpart to maintain and grow the service and commercial relationship.

What we expect of you, day to day.

• You will be the Subject Matter Expert (SME) on how your assigned clients use Visa Payments Limited
• You will promote a culture of service excellence and ‘best in class’ through leading by example
• You will streamline processes to improve efficiency, automation and scalability
• You will keep abreast of forthcoming system changes, releases, route changes, client launches, documentation changes and support your client through transitions
• You will be your client’s advocate within Visa Payments Limited and sponsor / champion product and service change
• You will be available to your clients as an escalation point (during business hours) should BAU processes fail to deliver the expected results
• You will host regular service reviews with your clients & monitor service performance and any applicable SLAs
• You will manage a continuous Service Improvement Register for each of your accounts
• You will perform deep dive analysis and identify opportunities to optimise your client’s use of the service and promote service best practice both internally and to your clients
• On a rota basis, assume the role of Major Incident Manager in line with the Incident Management policy (training will be provided)
• You will produce and maintain a suite of service documentation and reports
• You will build a strong and collaborative relationship with your Account Management counterpart

Singapore Brain Development Centre (SBDC) is the premier provider of holistic training programs for full cognitive development of the brain. Together with our mission statement of "Changing Lives, Unleashing The Fullest Potential", our core belief is that every person can excel to their fullest given the right tools and skills.

From brain research to application, Singapore Brain Development Centre delivers the most cutting-edge cognitive training to unleash the full learning potential of the brain. We offer scientific brain-training programs for enhancing cognitive skills - underlying learning and processing capabilities - to make learning easier and faster. We help build underlying learning skills and give better tools to help them function far more effectively at school, at work and at play.

SBDC's scientific assessments will help to identify and recommend suitable programs to enhance the brain's mental strengths, correct its weaknesses and accelerate learning regardless of age and the level of mental skills.

Singapore Brain Development Center also works closely with our U.S principals, to regularly revise and update our cognitive training technologies to offer the latest in cognitive development to our clients.

Positions Available : Maths and English Tutors

Job Scope :

1. To provide excellent training & coaching to SBDC’s students in the areas of cognitive enhancement, brain development and holistic training.
2. To provide assessments for learning abilities.
3. To provide cognitive training that corrects and enhances learning skills.
4. To develop 3 main areas that determine a person’s success: Mindset, Skills-set and character of the students
5. To develop the 7 critical areas for excellence.
6. Provide academic remediation.

Requirements :

1. Tertiary education.

2. Fluent in English.

3. Good in Maths

4. Enjoys working in the education industry.

5. Enjoys working with children. Fun & sunshine person.

Singapore Brain Development Centre Pte Ltd

Singapore Brain Development Centre (SBDC) is the premier provider of holistic training programs for full cognitive development of the brain. Together with our mission statement of "Changing Lives, Unleashing The Fullest Potential", our core belief is that every person can excel to their fullest given the right tools and skills.

From brain research to application, Singapore Brain Development Centre delivers the most cutting-edge comprehensive and holistic training to unleash the full potential of the brain, in our very challenging and competitive world. We offer scientific training programs for enhancing developmental, language and cognitive skills - underlying learning and processing capabilities - to make learning easier and faster. We help build underlying skills and give better tools to help our clients function far more effectively at school, at work and at play.

“ Intelligence and Execution is the key to a successful and meaningful life.”

SBDC's scientific assessments will help to identify and recommend suitable programs to enhance the brain's mental strengths, correct its weaknesses and accelerate learning regardless of age and the level of mental skills.

Singapore Brain Development Center also works closely with our U.S principals, to regularly revise and update our cognitive training technologies to offer the latest in cognitive development to our clients.

Positions Available : Program Consultant

1. Unique & Satisfying career

2. Good salary plus incentive scheme

3. Consultative sales of our training programs

4. To provide customer service and support.

5. To formulate and execute an sales plan to meet targeted revenue and profit.

6. To further identify and develop business opportunities in

accordance to SBDC’s vision, mission and core values;

Requirements :

1. Enjoys interacting with people ( Parents) & like doing sales and marketing works.

2. Fluent in English.

3. Enjoys working in the education industry.

4. Fun & sunshine person.

5. Training provided.

6. Must be willing to work in Jakarta Indonesia.

For more information or application please send resume and photo to enquiry@brain.com.sg:

Website : www.brain.com.sg

Roles of customer service officer:

- Excellent communication skill

- Scheduling and appointment managment

- Phone etiquette

- Data entry and record keeping

- Conflict resolution

- Basic accounting

Assist in club tour of the Fitness Center and able to explain various fitness classes benefit

Knowledge of mindbody and social media marketing is a plus point.

Job Responsibilities:

• Handle customer service hotline across all areas
• Answer enquiries and provide information
• Able to handle complaints and troubleshoot problems
• Escalate cases that do not fall within FAQs to the relevant and correct parties
• Follow-up on outstanding cases and perform call-backs to customers if necessary
• Update call logs and reports to ensure daily, weekly and monthly SLAs are being consistently met.

Requirements:

• Candidate must possess at least GCE "O" Level, A level, Professional Certificate/NITEC/Diploma in any field
• Must be comfortable working in Call Centre Environment
• Able to work under pressure with minimal supervision
• At least one year of relevant Customer Service and/or Call Centre experience
• Training will be provided

• Perform order processing operations in compliance to rating principles as well as operator variations
• Perform documentation for order processing activities
• Perform stock transfer / system transaction in WMS
• Monitor cargo handling schedules to ensure timelines are complied with
• Perform system receipt of cargo
• Validate documentation and escalate non-conformities
• Identify operational shortfall and escalate
• Manage appropriate mitigating actions / plans to manage lapses in delivery of logistics services
• Prepare reports for customers and operations
• Perform billing process

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

- 1 year contract

- United Square/Islandwide

- Up to $2300 + allowances + incentives

- Any 5 or 6 work days in a week, off day either 1 weekend or 2 weekday

Job description:

• Focus primarily on creating awareness of our Product Campaign at our partner’s space.
• To drive Digital Self-Serve platform to customer.
• Provide guidance should customer faced difficulties maneuvering the site.

Period:

• 1 Year Contract (Renewable)

Working Hours: (timing below not fixed, can be shorter, or different hours)

• Monday – Friday: 10.00am to 6.00pm
• Saturday / Sunday & Public Holidays: 11.00am to 9.00pm

Salary:

• Basic up to $2,300 plus incentive + HP ($100) and Transport ($300) allowances + Commission

Working Location:

• United Square
• Island wide deployment

Requirements:

• Good Communication Skills.
• Highly Motivated to have a career in Banking Sales.
• Minimum N-Level holders and above.
• Highly Sales driven to achieve Sales Targets and able to work in fast paced environment.
• Able to work 6 working days in a week and one-off day.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

· Manage all enquiries concerning maintenance and facilities management

· Process and report on daily repair request order

· Tally repair request and job done

· Maintain physical and digital outlet job records

· Application of licence & opening of accounts

· Sourcing of quotations

· Manage / order office supplies

· Organize department documents into updated filing systems

· Prepare spreadsheets and reports

· Minutes writing

Requirements

· Must have relevant work experience as an Administrative Coordinator in Construction or Facilities Management (required)

· Able to read simple floor plan/drawing

· Hands-on experience with MS Office Suite (particularly MS Word and MS Excel) (required)

· Familiarity with office equipment, like printers and fax machines

· Ability to work under pressure

· Excellent organizational skills

· Effective communication skills