Job Scope:

- Handle walk-in parents, students, clearing generic emails, manning the General Office Counter and other ad hoc duties as assigned.

· To assist in customer service at the counter

· To answer telephone calls and direct to the respective parties, if necessary

· To assist in administerring simple first aid for students

· To assist in the clearing of the generic emails

· To assist in data entry using Microsoft Word or Excel

· To assist in any other clerical duties assigned

Requirements:

• At least GCE ‘N’ or ‘O’ Level

• Able to commence work on 02 Jan 2025

• Good communication and inter-personal skills

• Good team player with a high level of initiative

• Proficient in Microsoft Office (Please indicate proficiency in CV)

• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

Contract Period:

From : 02 Jan 2025 to 31 Dec 2025 (option to extend until 2026)

Salary: TBA

Location: Tanjong Katong / Marine Parade

Working Arrangement:

· Mondays to Fridays: 6:30am to 3.45pm, inclusive of 45 mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Job Descriptions

• Prepare for opening and closing operation hours
• Help customers to settle down and advise on ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers or any other product related enquiries
• Clean tables after customers have left and clearing empty/unwanted dishes
• Assist kitchen staff whenever required
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labelling of products
• Maintain cleanliness, tidiness and replacement of retail shelve items

Job Requirements

• No requirement

Benefits

• Company is well-established in Singapore for long time
• Be part of the beginning of the brand new concept restaurants' Journey
• New opening staff
• Learn Japanese Sake and Japanese Cuisine, Italian-fusion Japanese Cuisine

Working hours

• 44 hours a week+ OT

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support.

Customer Service Officer - Call Center (Banking)

Role: Shifts role

Job Requirement:

• Comfortable with using computer applications and tools.
• Background in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Scope of Services:

1. Attend to all incoming phone calls, enquiries and deliveries promptly.
2. Attend to walk-in students, teachers, parents, visitors and school stakeholders with care and empathy.
3. Contact parents of unwell students to be taken home or students who have been absent from school.
4. Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies.
5. Man the General Office reception counter and ensure it is clean and tidy.
6. Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teachers’ trays, filing, collating and printing of documents.
7. Call & engage with parents for administrative matters e.g. GIRO forms, financial aid supporting documents.
8. Perform adminstrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.
9. Assist with other ad-hoc tasks as assigned by the school e.g. P1 registration exercise, emergency exercise etc.

Duration of Shifts

• Mondays to Thursdays: 7:00am to 4:15pm (or) 8:15am to 5:30pm, inclusive of 45 min lunch break
• Fridays: 7:00am to 3:45pm (or) 8:45am to 5:30pm, inclusive of 45 min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Qualifications, Skills & Experience :

• Minimum 2 years experience in front desk reception duties.
• Relevant reception experience in a school setting would be highly advantageous.
• Experience with administrative work using basic MS Office (Word, Excel).
• GCE “O” level certificate with at least 2 “O” level passes

Location:

• Punggol Central

Management Trainee (Café)

Working Days & Hours: 5 days, 44hrs, rotate shift (Morning & Noon)

Working Location: Upper Changi Rd

Responsibilities:

● Customer Delight: Serve with a smile, making every guest feel welcome.

● Culinary Excellence: Prepare dishes according to prescribed procedures and

maintain high standards.

● Operational Support: Assist with kitchen opening and closing tasks.

● Hygiene and Cleanliness: Ensure proper food hygiene and keep the cafe

sparkling clean.

● Team Collaboration: Be a reliable team player, supporting other positions as

needed.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Join our Client's dynamic team as we seek a Admin Support, who's an exceptional individual to spearhead operational needs in collaboration with the Client.

Job Responsibilities

• Overseeing contact expiry reminders based on reports provided, assist with contract renewals
• Review the items presented in the invoice from different vendors
• Verifying of invoices against supporting documents
• Assist with Security Screening Requests and follow up on screening results
• Follow up with the respective departments on the security screening requests and update PM accordingly
• Overseeing and facilitate system access
• Facilitate offboarding of internal staff, Contractors, Augmented Resources and/or Vendors
• Overseeing the facilities management booking schedules via facilities management system
• Assist with asset management, conduct stocktaking exercise when required
• Assist to raise Workday Requisition to the procurement team and seek approval from relevant approvers

Job Requirements

• Min Diploma with min 2 years of relevant working experience in relevant field
• Knowledge on the use of WorkDay would be an added advantage
• Tech-savvy with good proficiency in Microsoft Office and technology tools
• Meticulous with details, good organisation, and multi-tasking skills

Working Hours / Location

• Mondays to Fridays: 8.00am to 6.00pm
• Nearest MRT – Raffles Place

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Description

We are seeking a motivated and experienced Rider Manager to oversee our delivery operations. The ideal candidate will have strong leadership skills, a passion for team management, and a commitment to maintaining high standards of service.

Key Responsibilities:

• Rider Recruitment and Training:Oversee the recruitment process for riders, ensuring that new hires are effectively onboarded and trained according to company standards.
• Performance Management:Monitor and enhance rider performance utilizing the company’s star-rating evaluation system to ensure compliance with platform standards.
• Team Leadership and Support:Provide daily assistance to the rider team, addressing any challenges they encounter on the job and fostering team cohesion and morale.
• Rewards and Incentive Management:Manage and implement the company’s rider reward mechanisms, including star bonuses and the monthly reward pool system.
• Complaint and Dispute Resolution:Address and resolve rider-customer disputes or complaints promptly, ensuring efficient management of issues while maintaining the company’s reputation.
• Data Analysis and Reporting:Regularly analyze rider performance data, generate reports, and propose improvements to enhance overall operational efficiency.
• Policy Enforcement:Ensure that riders comply with platform operational policies, including penalties for lateness and order cancellation rates.

Job Requirements:

• Experience:At least 3 years of team management experience, preferably in the delivery industry or a related field.
• Leadership:Strong leadership skills with the ability to motivate and guide teams toward high-performance goals.
• Communication:Excellent communication skills to maintain effective interactions with riders, customers, and internal departments.
• Problem-Solving:Ability to solve complex issues and make quick decisions under pressure.
• Data Analysis:Proficiency in using Excel or other data analysis tools for making data-driven operational decisions.

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R23118961

Data provided is for recruitment purposes only Business

Registration Licence Number: 18S9037

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• West ( Have Island wide Pick Up Point! )

PICK UP POINTS ( MRT ) :

West

• Boon Lay
• Jurong EastChoa Chu Kang

North

• Woodlands

Northeast

• Serangoon

East

• Paya Lebar
  Tampines

South

• Harbourfront

JOB REQUIREMENTS:

• Min N level
• Have some call center experience
• Able to process order is plus point
• Can commit at least 1 Year to Long Term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About Us

Formative Minds is a MOE-Aligned Primary Math tuition programme.
Our curriculum is integrated with data analytics which together with a well-designed curriculum is scientifically proven to improve results.

You will be joining a young and vibrant ed-tech start-up that has tremendous growth potential for your career.

We aim to disrupt the education industry through a combination of data analytics and MOE-aligned curriculum.

There will also be an opportunity to join our Management Associate program for selected teaching staff where you will be groomed to take on larger roles and a progressive career track.

Formative Minds centre is located at Parkway Parade #08-08

(80 Marine Parade Road, Parkway Parade #08-08, Singapore 449269)

Visit our website and Instagram to learn more:

https://www.formativeminds.com.sg/

https://www.instagram.com/formative.minds/

Job Description

• Execute our Formative Minds’ curriculum (~10 to 12 classes lessons per week, 2 hours per class)
• Deliver lessons according to Formative Mind’s teaching and curriculum standards to ensure high quality of student learning
• Record and input students’ milestone check quizzes results into our proprietary data-analytics platform
• Monitor and analyse class and students’ learning through prompt feedback (written/verbal), data analysis, and grading of students’ work
• Establish and maintain good relationships with students and parents; provide regular updates to parents on students’ performance and progress
• Provide support and ideas towards the improvement, planning and development of curriculum
• Contribute actively in team meetings
• Create and maintain a safe and conducive learning environment for students
• Provide coverage for teachers who are unable to take their assigned class due to unforeseen circumstances
• Other ad-hoc duties such as work on educational projects or events
• Perform all administrative and other duties as assigned
• Able to work at least 1 weekend

Management Associate Programme (for selected teaching staff)

• The Management Associate Programme is designed to allow teaching staff to develop themselves beyond being a teacher into a more holistic business facing professional
• Selected teaching staff with aspirations to develop their career as management will have the opportunity to join our Management Associate Programme
• Management Associates will have the opportunity to rotate across different departments including but not limited to Business Development, Branch Excellence, Customer Excellence, Human Resource, Marketing, Technology, and Finance.
• Teaching load will be calibrated for teaching staff who are enrolled into this programme

Qualifications

• Bachelor’s Degree Graduate from a local university (NUS, NTU, SMU, SUTD) preferred
• At least 2 years of teaching/tutoring experience (preferred)
• Familiar with the local Singapore school curriculum
• Passion for teaching and nurturing young minds
• Willingness to learn and adapt different practices
• Positive, resilient self-starter with strong work ethic
• Strong interpersonal communication skills

Perks

• Compensation of $3,500 to $6,000
• Discretionary bonuses available
• Training Development; On-the-job Learning
• An opportunity to be part of an Ed-tech disruptor
• Direct access to Formative Minds founders

The Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.

Responsibilities

· Lead a team of contact centre agents to hit the team’s KPIs

· Prepare statistics and reports

· Ensure the operational efficiency of Contact Centre

· Appointment and turn-up management for customers

· KPI tracking and reporting on a daily and weekly basis

· Monthly KPI reporting to management

· Coach agents on their customer service and telephone skills as part of their growth and development

· Supervise team members' performance by performing regular call / email audits and conducting

regular performance reviews

· Propose to management and implement initiatives to improve Centre’s operations and workflows

· Liaise with functional departments on issues related to customer data and appointment slots

· Handle feedbacks from internal and external parties by conducting investigation and service recovery

· Take on any other duties, projects & administrative tasks assigned from time to time

Requirements

* At least 2 - 3 years’ relevant experience and leading a team

* Experience in the beauty/wellness industry preferred

* Good interpersonal skill and telephone etiquette

* Target and performance driven

* Meticulous and attention to details

* Ability to multi-task in fast-paced environment

* Skilled in Microsoft office applications

* Customer centric and service oriented