• Manage large amounts of incoming calls
• Scheduling of work and coordinating with workers.
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Have experience working in air-conditioning sector
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Min. GCE O Level

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Location: Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

1. Ensures that all painters adhere to all the safety rules of the Company and the client’s at all times.

2. Ensures that painting worksites are safe for all workers to work in.

3. Supervises the execution of painting work performed by designated workers to ensure quality and timeliness while securing control and storage of painting materials.

4. Liaises with designated work permit applicants to ensure the timely application and collection of work permits as per work requirements.

5. Plans and decides on the use of materials on site as project requirements to ensure optimized usage and reduced wastage.

6. Strategically deploy workers according to their strengths and compatibility.

7. Liaises with Safety Department on observations done or received to ensure Company and client’s stringent safety protocols are adhered to at all times.

8. Develops key documentation such as Method Statements, Inspection Test Plan (ITP), Rik Assessment (RA), Job Safety Analysis (JSA), etc as and when required.

9. Trains and coaches painting personnel with work improvement methods that align with industry best practices.

10. Liaises with Company’s designated project managers and planners on manpower deployment to optimize workforce utilization.

11. Identifies, calculates and implements manpower requirements according to site work done.

12. Coordinates painting equipment to be sent for servicing.

13. Actively updates management with work status on site.

14. Assists with the cross-deployment of manpower resources to the Company’s other divisions and other projects.

15.Supervises and appraises junior staff in the department.

16.Required SSPC Level 2 certificate.

Location: Redhill

Contract: 6 + 6 months

Responsibilities

• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information and insights for operational planning and transformation initiatives within the Family Life Group;
• Data Analysis and Reporting: Using Microsoft or other tools to collect, analyze, and present data from basic research activities to support decision-making and identify areas for improvement;
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline;
• Admin and Logistics Support: Prepare for meetings (e.g. assist in obtaining agenda materials), support collation of info/responses/inputs across teams, logistics support for workplan/engagement sessions (e.g. booking venues, coordinating refreshments, collating attendance/feedback, printing materials etc.); and
• Documentation and Knowledge Management (KM): Contribute to the development and maintenance of KM. This includes developing and maintaining an organized archive of operational planning materials.

Requirements:

• Degree in relevant field
• Coordination or project management experience
• Research work experience in preferred.
• Able to demonstrate critical thinking and analytical skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/6659

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Days: 5 days/week – 44 hrs (3 shifts)

Salary: $2,200 to $3,100

Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description Summary

The Lead Performance Engineer will report to Manager, Performance Engineering and will drive leadership towards the overall Performance Field Testing strategy and provide customer catered performance management support through the lifecycle of key GE customers under long term service agreements.

Essential Functions

In this role the candidate will be responsible for executing thermal guarantees of the assigned region portfolio of MYA contracts. The candidate will strategize and coordinate MYA performance testing, interact with internal teams and customers on technical issues, drive thermal performance improvement utilizing historical data and analytics, and lead productivity initiatives. In addition you will:

• Develop short term and long term goals to address operational and testing issues that impact thermal testing cost and execution.
• Develop and execute strategies geared towards maximizing thermal contract profitability.
• Work closely with the regional operations, productivity, and outage teams during outage pre-planning to align and include thermal testing activities and performance improvement recommendations; follow through in implementation and ensure impact of inaction is understood by all stakeholders
• Review MYA contracts to ensure testing procedures and practices are aligned to contract requirements and provide feedback to ITO as necessary
• Drive adoption, successful execution, and continuous improvement of remote performance testing
• Support the commissioning process for new units with MYA thermal guarantees, in order to fulfill the MYA requirements.
• Manage the overall fulfillment of MYA thermal performance testing in assigned region, leveraging various organizations within Power Services
• Work with cross functional teams to ensure significant lead time for planning and appropriate visibility to performance test backlog
• Support technical review and approve test data, calculations, procedures and reports.
• Provide the business with accurate technical assumptions in commercial and business trade-off discussions for contract renegotiations, new deal negotiations and contract amendments.
• Provide support to performance ER cases on assigned portfolio of units.
• Lead RCA’s and diagnostic efforts on assigned portfolio of units to ensure consistent message to external customers.
• Support tool creation and development initiatives within the group
• Support meetings at customer sites in the assigned region as needed

Desired Characteristics:

• Candidate MUST have experience that would demonstrate technical knowledge and understanding of Gas Turbine, Combined Cycle and Steam Turbine Thermodynamics
• Experience in a cross functional environment
• Experience working with customers.
• Mechanical Engineering Master’s degree
• Strong technical aptitude, including applicable engineering tools and systems
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Experience working with field data and information PC proficiency

Work Traits:

• Understands business objectives and drives specific tasks required to meet the objectives.
• Understands GE products, capabilities and limitations in sufficient detail to be able to structure solutions that meet customer needs.
• Learns and understands the business vision and openly and consistently follows it
• Provides input to all members of the team
• Displays good interpersonal skills - is accessible and approachable.
• Anticipates customer needs and ensures that they are met.
• Measures processes and performance through the customer's eyes.
• Communicates messages clearly and concisely.
• Builds loyalty and commitment.

Job Description:

• Monitoring network performance to determine if adjustments need to be made.
• Perform daily operation and management on virtual machines.
• Troubleshooting, diagnosing, and resolving hardware, software, and other IT related problems.
• Maintaining, configuring, and monitoring company applications.
• Performing IT project coordination.
• Developing program or plugin for system monitoring or integration when necessary.
• Support daily operation on DR data center.

Requirements:

• Min degree or above
• Understanding of network infrastructure and network hardware.
• Familiar with Linux/Windows server operation.
• Experience on JAVA/Python/VBA/Shell Scripting programming.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, and controllers.
• Provides specific detailed information for hardware and software selection.
• Ability to think through problems and visualize solutions.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to work with all levels of staff within and outside of IT and outside the organization.
• A self-starter able to work independently but comfortable working in a team environment.
• Familiar with operation process in Singapore large data center.
• Candidate with CCNP/MCSE is preferable.

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
• Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
• Conduct regular system maintenance, including patching, updates, and monitoring system health.
• Offer end-user training and create documentation to facilitate efficient use of JDE applications.
• Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
• Participate in the development and execution of test plans for system changes and enhancements.
• Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.
• Proactively identify opportunities to streamline processes and optimize system performance.

About you:

• BSc Computer science or similar
• At least 3 years of working experience in providing applications/system support for JD Edwards.

Other information:

• Work location: West (company transport is provided in selected MRT stations)
• Working days: 5 days

*Please note that only shortlisted candidates will be contacted. *

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Vikneswaaree Subramaniam

EA Personnel Reg. No.: R24124033

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.
• Hand on service to customers , facial , Body therapy with or with equipment like : MIR , CPL , Oxygen equipment and other all equipment in outlet.

Beauty Advisor Requirements:

• Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.
• A passion for the beauty industry.
• Experience in sales, retail, or related field may be preferred.
• Excellent customer service and sales abilities.
• Strong communication and interpersonal skills.
• Good analytical and problem solving skills.
• A friendly personality and professional appearance.

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.
• Hand on service to customers , facial , Body therapy with or with equipment like : MIR , CPL , Oxygen equipment and other all equipment in outlet.

Beauty Advisor Requirements:

• Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.
• A passion for the beauty industry.
• Experience in sales, retail, or related field may be preferred.
• Excellent customer service and sales abilities.
• Strong communication and interpersonal skills.
• Good analytical and problem solving skills.
• A friendly personality and professional appearance.

Position : SALES PROMOTER

Sales Promoters are responsible for attracting new customers and helping the company reach revenue targets. Typical activities listed in a Sales Promoter resume are making product presentations, approaching potential customers, answering to questions, and understanding customer needs and worries.

· Prepare and implement sales forecast

· Monitor expenses budgets, sales figures and profitability Document competitor activity.

· Adept at planning promotions and forecasting.

· Met or exceeding all set goal , constantly recognized for outstanding sales.

• Skilled in DevOps, and able to implement, manage CI/CD pipelines to automate build, test and deployment processes.

• Have basic knowledge on SSL/TLS certificates for various applications and middleware platforms such as WebLogic, WebSphere, Jboss, Apache.

• Have knowledge on WebLogic, WebSphere, Jboss, Apache, Oracle, IBM MQ, SSH/SFTP.

• Have used tools like Jenkins, Aldon, JIRA, Bitbucket.

• Strong problem-solving, and analytical skills.

• Excellent communication and collaboration abilities.

• Preferable had worked in UOB.

Job duties:

• Managing and re-directing of telephone calls
• Attend to walk-in guests
• Assist in general admin duties
• Any other ad-hoc duties as assigned

Requirements :

• GCE 'N' level with Nitec / 'O' level
• Min 2-3 years of relevant experiences
• Proficient in MS Word & Excel
• Good command of English & interpersonal skills

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng / EA Reg No: R1102590

about the company

Our client is an established German multinational Company in the aerospace industry and we are looking for an experienced Customer Service Executive to support inquiries, complaints, and process orders across Asia Pacific region.

about the job

• Handle calls and emails from customers regarding any enquiries or orders for aircraft parts.
• Follow up on sales and order statuses.
• Resolve any complaints and provide solutions to customers.

skills and experience required

• Min. GCE A Level or Diploma in any discipline.
• Prior experiences in handling B2B customer service.
• Willing to commit beyond office hours for any adhoc emergency customer support.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Work Location: Tai Seng

Work Hour: Monday to Friday 8.30am to 6.00pm

• Products Training Provided
• Outstanding Career Advancement & Development
• Monthly Performance Related Pay (PRP),

Responsibilities:

• Responsible for the training in-office or on-site start-up, installation, commissioning and maintenance of mechanical equipment at customers’ sites
• Perform troubleshooting on mechanical equipment
• Follow work schedule to specified standards and procedures and maintain all relevant written records as applicable
• Conduct training for customers’ engineers and technicians
• Provide after sales technical field service of the equipment
• Assess customer's needs and suggest appropriate equipment and response to customer enquiries.
• Any other tasks as assigned by management

Requirements:

• Fresh graduated from ITE or Diploma in Mechanical Engineering or in related Engineering Field
• Customer-orientated and technically incline
• Good communication and interpersonal skills
• Responsible, Positive Attitude and able to work well as a team
• Possess good initiative towards task given
• Willing to travel overseas for work support and training
• Able to work on weekend / overtime if required.

22C1322

R23115755

A 10-months contract assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $6,000-$7,500

Must be Singapore Citizen

Log and Account Review

1. Log review (covering Applications, Databases, and Operating Systems)

2. Account review (covering SAP and non-SAP servers)

3. Consolidate all log and account reviews, prepare the review reports (including clarifications and follow-up

actions), and submit to Authority within

4. Authority's stipulated timeline support activities related to log and account/access rights review and

management, such as configuration of log events and maintenance of documentation to ensure accuracy

and completeness

5. Vulnerability and Security Patch Managementmonitor, mitigate, and remediate security vulnerabilities

Backup Management

1. Ensure backup configurations are in compliance with the retention period stipulated in policies, and that

annual recovery tests are conducted.

2. Constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any

change in the backup configurations

Technical Change / Service Request (CR/SR) Management

1. Shall keep track of the technical CR/SR that are raised, being implemented and ensure proper closure,

which includes maintaining the required documents in Authority's repository or case management

system.

2. Consolidate the list of technical CR/SR to update Authority on a monthly basis.

3. Others shall support technical refresh and upgrade activities for both SAP and non-SAP landscapes

where required, such as managing the timeline, coordinating activities among various parties, and

reviewing of documentation.

4. Support new initiatives, such as onboarding of compliance platform and ticketing system.

Project Management

1. Support Authority in project management and administration,

2. Support administrative work for CRs.

3. Maintain the master CR lists, provide CR statistics, provide support for CR prioritisation discussions,

and consolidate approved CRs.

4. Monitor the activities to ensure CRs are implemented within agreed implementation timeline.

5. Review all quarterly and monthly e-HR KPI for CR/SR impact assessments supervise and train

team members maintain effective continuity of operations and ensure proper handing/taking over

process is done.

Required Competencies:

1. Good Knowledge of IT Service Management (ITSM) or IT Infrastructure Library (ITIL) and IT Controls

and Compliance.

2. At least 3 years of working experience in IT.

3. At least 1 year in System Management.

4. Experience in SAP HR projects is preferred.

At least Diploma/Degree in Computer Science, Information System, Science Engineering or Equivalent

Overview

The Centre Leader leads in developing strategic plans and structures to foster a culture of care and trust, mentoring, collaborative professionalism and continuous learning within the Centre. He/She is responsible for managing and enhancing Centre operations while adhering to industry regulations. He/She drives operational and programme excellence by developing strong processes in strategic areas such as governance, partnerships, continuous development, curriculum and pedagogy.

He/She develops frameworks for sustained collaborative partnerships with stakeholders, possesses strong communication skills and is highly influential. He/She leads in modelling the Centre’s mission, vision and values, and oversees the well-being of all staff in the Centre.

responsibilities

1. Manage manpower resources

a) Lead the design of initiatives to establish a culture of collaboration within the Centre.

b) Review Centre's manpower plans.

c) Establish strategies to engender a culture of mentoring, coaching and capability development within the Centre

d) Drive capability development and coaching initiatives within the Centre

2. Manage Centre operations

a) Lead the development of improvements on systems, processes and operations.

b) Review the coherence of Centre’s initiatives, systems and processes.

c) Develop preventive and pre-emptive strategies for challenges faced by team leaders within the Centre.

d) Manage the budget for day-to-day operations in the Centre.

3. Drive programmes and service excellence initiatives

a) Lead Centre to develop Centre strategic priorities, culture and governance.

b) Establish plans and structures to engender a culture of continuous learning within the Centre.

c) Drive buy-in on vision, mission and values within the Centre.

d) Drive initiative and enterprise within the Centre.

4. Plan and implement curriculum and programmes

a) Drive the design of quality teaching and learning approaches beyond the Centre level.

b) Drive the enhancement of learning needs assessment processes and structures.

c) Align children engagement strategies in accordance with Centre policies.

d) Drive the development of quality classroom management strategies in accordance with leading practices beyond the Centre level.

e) Evaluate improvements made to enhance quality of learning environment.

f) Advocate the importance of appropriate health, safety, nutritional and hygiene standards and procedures beyond the Centre level.

g) Lead the development of new teaching and learning methods, tools and assistive technologies based on emerging trends in the sector.

5. Build stakeholder relationships and partnerships

a) Inculcate a culture of collaboration within the Centre.

b) Lead the strategic design of partnerships and collaborations with families and community stakeholders within the Centre.

c) Model professionalism when collaborating with families and community stakeholders within the Centre.

d) Represent the Centre to build business relationships.

e) Design Centre initiatives, families and community programmes and initiatives.

6. Uplift professional practice

a) Establish plans and structures to engender a culture of mentoring within the Cluster.

b) Drive professional development, training, workshops, educational initiatives and service quality improvement of professionals.

c) Drive buy-in on vision, mission and values within the Centre.

7. Others

a) Any other duties as and when assigned by Headquarters.

requirements

8. Technical Competencies

a) Please refer to SkillsFramework for Early Childhood sector

b) Competent with Microsoft applications (Outlook, Word and Excel)

9. Core Competencies

a) Advanced inclusivity building skills able to oversee the development and implementation of processes and practices which

build an inclusive work environment and enable diverse groups to work effectively together.

b) Advanced communication skills to synthesise information and inputs to communicate an overarching storyline to multiple stakeholders.

c) Advanced people development skills to foster a conducive environment to enable employees’ professional and personal development, in alignment with the organisation’s

objectives and goals.

a) Proficient in written and spoken English

b) Meticulous mindset and follows through with processes and tasks

c) Strong multi-tasking skill

10. Preferred achievements / characteristics

a) L2 certified with Early Childhood Development Agency (ECDA)

b) Advanced Diploma in Early Childhood Leadership (“ADECL”) or equivalent