Responsibilities:
Customer and Site Management:
Act as the primary liaison for customers and sites.
Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
Conduct training sessions and workshops to educate customers on the utilization of Ailytics’ products and technologies.
Ensure customer satisfaction and retention.
Monitor and report on key customer success metrics.
Willingness to travel to customer sites as required. Must Have Driving License
Physical Deployment of Video Analytics solutions:
Deliver and install hardware to integrate Video Analytics solutions into customers’ workflows and systems.
Troubleshooting:
Troubleshoot and resolve technical issues to ensure customer satisfaction.
Platform Administration:
Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Rules & Responsibilities

• Ensure safe fetching of the students from the school to the Student Care Centre
• Supervising the students (P1 to P6) to guide and ensure their completion of daily school homework.
• Plan and present revision lessons to the students.
• Monitor student's daily attendance.
• Ensure the students' well-being at the Centre - safety, meals, and interacting with their friends.
• Regular liaison with parents/guardians regarding the student's progress and behaviour.
• Assist in other minor duties assigned by the Supervisor.

Requirements

• Minimum 5'O' level with credit in English
• Ability to cover Mandarin
• Passion for nurturing children
• good team player
• Resourcefulness in planning activities that can engage the students

We offer an attractive package with good employee benefits and conducive working environment.

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

This is a 12 months contract assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $4,000-$4,500

Work Rotation /Schedule

44 hours per week, able to work rotating shift hours including weekends and public holidays

Responsibilities:

1. As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for the assigned program,

project, or contracted service.

2. Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

3. Expected to perform independently and become a Subject Matter Expert (SME).

4. Required to actively participate and contribute in team discussions, as well as provide solutions to work-related problems.

5. Advanced proficiency in Program Project Management is required.

6. Intermediate proficiency in Scope Management is recommended.

7. Develop and implement project plans to ensure successful delivery of program outcomes.

6. Monitor and control project progress, identifying and addressing any issues or risks. Collaborate with stakeholders to define project scope, objectives,

and deliverables.

7. Lead and motivate project teams to achieve project goals and meet deadlines.

8. Continuously improve project management processes and methodologies to enhance efficiency and effectiveness.

9. Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution

10. Conduct business reviews and provide suggestions on processes

11. Manpower management and shift adherence of CSOs

12. Monitor and coach on agent productivity to achieve SLA adherence

13. Conduct performance review with CSOs – identifying areas of training and improvement

14. Team engagement and retention strategy and implementation

15. Handle ad hoc duties as required

REQUIREMENTS:

1. Minimum 5 year of experience working in a contact center industry

2. Out of the total experience, Team Lead experience of 1 year or above preferred

3. Minimum education level: O levels

4. Active listener and possesses problem-solving skills

5. Fast learner and good team player

6. Demonstrates good customer service and communication skills and comfortable to work in a fast-paced environment

The Opportunity:

• Location: West
• Benefits: Basic + OT + AWS + VB + Shift Allowance
• One of the Largest Healthcare Organization in Singapore

The Client

Adecco is partnering with Singapore's leading Healthcare Institute to look for multiple Inbound - Customer Service Executives across Singapore.

The Job

• Handling inbound phone call to troubleshoot and solve customer queries
• Navigate through the system to support patient queries
• Managing complaints
• Knowledge of CRM Softwares

The Talent

• No Exp Required
• Minimum Requirement - Nitec
• Call Centre Experience in Healthcare is a plus

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] for a confidential chat.
• Only shortlisted candidates will be contacted.

Chai Zhenyi
Direct Line: 93447808
EA License No: 91C2918
Personnel Registration Number: R22110690

Job Scope:

· Assist and support the marketing team in the development and implementation of marketing communications strategies.

· Coordinate with external stakeholders for all creative production/adaptations, ensuring timeliness, accuracy, and adherence to brand guidelines.

· Manage gifting and seasonal samples inventory and logistic coordination.

· Administrative support and daily upkeep of internal trackers, calendars, and work requests.

· Prepare marketing budget sanction form, invoices, and other related documents.

· Other essential administrative duties.

Requirements:

· Min Degree in Marketing

· Excellent written and verbal communication skills.

· Effective coordination, time, and project-management skills.

· Meticulous, organized, and detailed-oriented.

· Fast-learner and resourceful.

· Proficient with the use of Microsoft Office (PowerPoint, Excel).

Jane Lui Jie'en (CEI No.R1104482)

Contact Number:6735 1955

Email: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

1 year contract under employment agency payroll

Working Location: Onsite, Customer Location

Working Hours: Monday to Friday – 10am to 7pm

Salary budget: $3800

Incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of 1 year contract

Requirement:

• Diploma/ Degree in computer science, Information Technology, or a related field.
• 3-years’ experience providing desktop support in MAC OS X environment and windows
• Certifications in ITIL, ServiceNow, or relevant technical fields.
• Experience with other automation tools and frameworks.
• Familiarity with additional programming languages and IT support tools.
• Proven experience with Windows and MacBook troubleshooting and support.
• Hands-on experience with Zoom Meeting Rooms and ITIL ServiceNow.
• Proficient in automation scripting, and coding skills in Python, ZSH-C, HTML, Terraform, YAML, PowerShell, Flask framework, and TensorFlow NLP.
• Excellent communication skills, both verbal and written.

We are seeking a skilled and proactive EUC Day 2 Operation Support Engineer to join our IT team. The successful candidate will be responsible for supporting laptop and desktop systems (Windows and MacBook), managing Zoom Meeting Rooms, patching devices, asset management, and utilizing ITIL practices through ServiceNow. Additionally, the candidate will have expertise in laptop troubleshooting, automation, and coding skills in Python, ZSH-C, HTML, Kumbela, Terraform, YAML, PowerShell, Flask framework, and TensorFlow NLP. Excellent communication skills are essential for this role.

The Desktop Engineer responsibilities include:

1. To provide VIP support with track record of VIP support minimum more than 3 years of support experience
2. As a single point of contact for incident resolution, coordinating with another resolver group to ensure the reported incident are resolved/escalating as required.
3. Performed Desktop Support services to users.
4. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
5. Performs remote troubleshooting and resolution to address various endpoint related issues
6. Perform technical escalation to onsite team if unable to resolve remotely
7. Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
8. Updates Incident records
9. Creates and updates work instructions (where necessary)
10. Document standards and procedures (where necessary)
11. Develop and maintain automation scripts using Python, PowerShell, and other scripting languages.
12. Implement automation solutions to improve operational efficiency.
13. Coding and Development:
14. Utilize skills in Python, ZSH-C, HTML, Terraform, YAML, Flask framework, and TensorFlow NLP for various IT projects.
15. Contribute to the development and maintenance of IT applications and tools.

Technical Skills:

• Proficient in Python coding and automation scripting.
• Knowledge of ZSH-C code basics and HTML.
• Experience with Terraform, YAML, and PowerShell.
• Familiarity with Flask framework and TensorFlow NLP.
• Strong understanding of ITIL practices and ServiceNow platform.

Soft Skills:

• Excellent communication skills, both verbal and written.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• High level of attention to detail and organizational skills.
• Demonstrate knowledge in the support of workstations, and related components.
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency.
• Effectively communicates with teammates and managers.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Salary: up to $6000

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

· Support field marketing teams on execution of marketing activities and its associated administrative work.

· Co-ordinate with respective functional teams and get appropriate and timely approvals for strategy execution work.

· Work on process improvements, having consistent and efficient way of getting administrative work done across the region, along with functional team members.

· Report analysis on “Go to” market activities and its impact, as and when required.

· Builds effective relationship with internal stakeholders.

· Identify & address challenges, and work with team to identify resolutions.

· Interfaces with sales, customer service/technical service, BCP, Purchase team and finance to ensure full SOX compliance in the region.

· Any other Field marketing administrative duties as assigned.

Job Requirements: Min Diploma/Degree in Marketing & Communications / Business or similar w min 5 yrs of relevant experience in Excel, SAP, Power BI, SalesForce.com, Microsoft Project, and manipulating large databases.

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

• Manage a full set of Import/Export, Letter of Credit, and banking documents.
• Prepare an accurate and complete range of shipping documents, including Invoice, Packing List, Certificate of Origin, Wood Declaration, Marine Insurance, Form 6, Form 9, Annex 7, etc., in a timely manner.
• Coordinate with suppliers, customers, and forwarding agents to ensure smooth and timely cargo delivery.
• Communicate directly with shipping lines for draft Bill of Lading (BL), BL amendments, and master BL security printing.
• Calculate pricing for hedge contracts to ensure correct invoicing.
• Review all documents to ensure compliance with Sales terms, L/C terms, and customer requirements.
• Follow up on deposit/LC issuance to ensure required payments are received before shipment.
• Ensure the title of goods is transferred only as required based on payment terms.
• Interact with customers to provide and process information regarding inquiries, concerns, and requests about documentation and operational matters in a timely and accurate manner, ensuring excellent customer service.
• Collaborate with other teams, such as traders and fixation, to meet customer needs and promptly resolve any issues.
• Handle ad-hoc tasks assigned by the team leader.

Requirements:

• Minimum Diploma and above
• Preferrable with LC knowledge
• At least 3-5 years working experience in Customer Service and managing shipping documentation
• Able to work independently and work within tight deadline

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

About the Client:

An exceptional opportunity for a Customer Service Specialist has just emerged at one of the world's premier financial services institutions.

Responsibilities:

Provide exceptional customer service through handling phone and email inquiries, maintaining accessibility, and efficiently managing service requests for customers and distribution partners.
Key Responsibilities:

• Respond professionally and promptly to customer phone calls and emails.
• Record accurate customer interaction data in the CRM system.
• Follow up with customers effectively and timely as promised.
• Escalate issues and concerns to management for resolution.
• Accurately prepare requests such as policy summaries and beneficiary information.

To succeed in this role, you must deliver exceptional customer service, accurately manage service requests, and communicate effectively while maintaining meticulous attention to detail and integrity.

Skills/Requirement:

Key Requirements:

• 'A' Levels or Diploma with relevant experience preferred.
• Previous experience in an insurance or financial services organization is essential.
• Strong interpersonal and communication skills.
• Cheerful and pleasant disposition.
• Meticulous, detail-oriented, and high integrity.

If this sounds like you or you would like to learn more about the opportunity, please contact us immediately.

Interested? Apply now, as we will be reviewing applications throughout the advertising period!

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Infant Care Teachers (Chinese Language and English Language)

Locations: Canberra, Hougang, Toa Payoh, Tampines & Pasir Ris

Operating Hours: 7am - 7pm (Rotating Shift)

Salary: $2,800 - $3,500

Responsibilities:

• Tend to the fundamental needs of infants, including feeding, bathing, clothing, and diaper changing.
• Arrange a range of activities that encompass diverse learning experiences such as reading, singing, and interactive sessions in English Language and Chinese Language.
• Monitor and assess infants in terms of their progress, behavior, social growth, and physical well-being.
• Maintain the cleanliness and organization of the classroom and the wider centre environment.
• Engage in event coordination and contribute to marketing and sales initiatives.
• Foster and sustain strong relationships with parents.

Requirement:

• Passionate about nurturing and educating infants aged 2 months to 18 months
• Possess Certificate in Infants and Toddler Care and Development (CIT) / WSQ Higher Certificate in Infant Care (HCIC) / WSQ Advanced Certificate in Early Years (ACEY)
• LON: EY1/EY2

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Working Hours: 5.5 Days- Mon to Fri , half sats

Office hours

Rate: $12/hr

• Non-patient care miscellaneous work like bringing products and items from rehab to patient room or royal square,
• Topping up of linen, cleanliness of gyms.
• Assist in coverage of other facilities when required

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

Job Description :
• Provide cleaning services for the common areas, tables, chairs, cupboard, toilet etc
• Assist to prepare light snacks, fruits, drinks/beverages for meal break and tea
• Clear waste bins, and maintain all areas neat and clean

Job Requirements:
• No working experience required

Job Description:

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Forster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

Permanent, 5.5days, Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example permit to work, risk assessement.

Added advantage:

Data center aircon servicing

Job Duties and Responsibilities:

· Lead operation team in frontline to provide each customer with a wonderful dining experience.

· Be Din Tai Fung brand ambassador, upholding our brand philosophy and company values by demonstrating excellent customer service and maintaining good customer relationships

· Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer

· Handle and resolving guest enquires and feedback (In Outlet, Phone, Feedback Form and Email) promptly

· Initiate and handle the post feedback investigation process and propose preventive actions

· Preparation of Customer Care Memos

· Other duties involve assisting the outlets in charge of operation matters

Requirements:

· Able to work in a fast paced and customer focused environment

· Able to work under pressure and keep to deadlines given

· Able to function efficiently in a team setting and also independently

· Able to resolve customers issues promptly and to customers’ satisfaction

· Good interpersonal, communication, writing and listening skills

· Meticulous

· Proactive to perform job duties and assignment

Apply for Position

The role requires the incumbent to manage ERP applications for Asia Pacific companies, providing daily support and implementation.

The individual will coordinate with the Japan ERP team for new project promotions and ensure seamless operations.

Duties and Responsibilities:

• Project management for Asia Pacific companies' ERP applications.
• Provide daily support and implementation for ERP applications.
• Coordinate with the Japan ERP team for new project promotions.

Job Requirements:

• Qualifications: Degree in Computer Science, Information Technology, or related fields.
• Experience: Familiarity with IT application support, SDLC/Agile methodologies, and strong data analysis skills, including SQL knowledge.
• Other Requirements:Good knowledge of ERP systems.
  Possesses good interpersonal skills; project management experience is an advantage.
  Demonstrates analytical and multi-tasking capabilities.
  Able to work independently, be a good team player, and communicate effectively.
  

Apply for Position

Job Description

• Provide customer service for Pre-Operative and Admitting Services
• Provide pre-operative scheduling and coordination services
• Advise patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients

Job Requirements

• Min. Polytechnic Diploma in any discipline
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri; 8am - 5.30pm

- Depot Road

- Up to $3000 + PB

Job Summary

Responsible for administering and addressing queries related to Compensations, Gratuity, Post-Retirement Medical Benefits and Monthly Pension.

Key accountabilities/Responsibilities:

• Compute and process payments for compensation, gratuity, pension in accordance to stipulated policies and guidelines and ensure payments are made within the Service Level Agreement (SLA).
• Report KPI adherence timely.
• Perform activities related to Post-Retirement Medical Benefits, such as claim verification, updating of payment records, preparation of recovery letters and tracking of arrears.
• Respond to enquiries received via email and telephone.
• Prepare journal entries for transactions between ministries.
• Prepare supporting documents to support verification exercise and audit checks.
• Review and update Standard Operating Procedures (SOPs)/ Work Instructions (WIs)/ Checklists/ Frequently Asked Questions (FAQs) regularly.
• Attend solution preview and UAT sessions; brainstorm various business scenarios to ensure correct implementation of system changes.
• Any other projects or work as and when assigned.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working Hours:

• Mon to Fri; 8am - 5.30pm

Salary:

• Up to $3000 + PB

Requirements:

• Diploma holder or GCE ‘A’/‘O’ with few years of administrative experience
• Good command of English
• Good customer service skills with experience in benefits and claims processing and/or good telephone etiquette preferred
• Proficient in Microsoft EXCEL and Word

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

-2 years contract (renewable)

- Mon to Fri 8.30am - 6pm

- Depot Road

- Up to $3000 + PB

You will work as part of a team to provide key operational and administrative support to ensure effective and efficient operations of the Medical Classification Centre at NS Registration & Enlistment Centre.

Key Accountabilities / Responsibilities:

• Support and track submission of reports (including medical reports), identify cases of delays and to take timely follow up actions including updating of records in system.
• Identify and monitor cases that require further medical reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays
• Accurate and timely processing of medical reports and related documents received.
• Liaise with various internal and external parties for prompt follow up and resolution.
• Manage cases for cessation and resumption of medical reviews, including managing the notifications.
• Manage cases that require change of appointments with internal or external agencies
• Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.
• Assist to prepare report submissions and updates to management
• Provide customer service and respond appropriately to public queries.

Period:

• 2 years contract (renewable)

Location:

• Depot Road

Working hours:

• Mon to Fri 8.30am - 6pm

Salary:

• Up to $3000 + PB

Job Requirements:

• Preferably Polytechnic Diploma and above.
• Fresh graduates can be considered. Training will be provided.
• IT savvy and good working knowledge of Office and other common software
• Excellent interpersonal and communication
• High customer service orientation
• Good command of English (written and spoken).
• Highly Disciplined, detailed and meticulous
• Initiative and proactive
• Analytical with good problem solving skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg