Quality Support, Specialist

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

The role will ensure and maintain high standards of quality and compliance within client’s organization.

In this role, you will be responsible for all or subset of the key responsibilities below:

• Perform laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.
• Raise Computerize Maintenance Management System (CMMS) request form to create/update/delete SAP master data related to laboratory system.
• Raise purchase request and perform orders confirmation and accrual for laboratory system lifecycle management, inventories, maintenance and repairs orders.
• Liaise with vendor to ensure contractor management documentation and assigned vendor tasks are completed within assigned lead time.
• Perform and review of Quality documents such as eshopfloor logs, eVal and etc.
• Assist in conducting laboratory investigations and ensure effective implementation of related actions within the agreed timeframe.
• Provide inputs for the development and revision of Standard Operating Procedures, Work Instructions and other GMP documents.
• Maintain proper laboratory/storage area housekeeping/5S and ensure inspection readiness.
• Execute section and Quality improvement initiatives and other special projects.
• Any other duties as assigned by reporting manager
• Provide skills training to other team members, ensuring they have the necessary knowledge and competencies to perform their duties effectively.
• Conduct troubleshooting of laboratory system lifecycle, identifying and resolving any issues that may impact the business/work efficiency.
• Assume role of Subject-Matter-Expert of laboratory system lifecycle, collaborates closely with other site and above-site functions. This includes actively participating in discussions, sharing expertise, and providing input to ensure alignment and consistency across the organization.
• Support Reporting Manager in planning of routine operations tasks to ensure completion within stipulated timeline.
• Support and respond to audit requirements and findings.
• Perform assessments of compendial updates and implement changes to Standard Operating Procedures, Work Instructions and other GMP documents.

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• At least 3 years of relevant working experience in GMP environment with quality control laboratory experience within the pharmaceutical/chemical manufacturing.
• Competency in analytical chemistry tools such as HPLC, root cause analysis methods and tools.

Reg No: R22104540

EA License no: 94C3609

Role Overview:
A dedicated First Line Support Specialist to join our Fund Services team, focusing on the cloud based blockchain FundsDLT platform. This position is crucial in delivering exceptional support across APAC, ensuring adherence to the highest business standards. Overseeing platform monitoring, support operational tasks, and engage in testing activities.

Key Responsibilities:

Application Support

• Monitoring and Investigation: The role involves monitoring the FundsDLT platform and investigating issues, which are typical responsibilities of an application support specialist.
• Customer Service and Support: Providing customer services and support aligns with application support functions, focusing on resolving user issues and ensuring smooth platform operation.
• Testing Activities: Participation in testing activities to ensure the platform's functionality and reliability is a key aspect of application support.

Operational Support

• Operational Activities: Supporting operational activities, managing exceptions, and day-to-day operations are core operational support tasks.
• Platform Maintenance: Assisting in the design, implementation, and maintenance of the platform involves both application and operational support.
• Reporting and Training: Preparing reports and conducting training sessions for staff are operational support functions aimed at maintaining high service standards and operational efficiency.

Qualifications and Skills:

• Degree (Bachelor / Advanced degrees, eg. Masters +) in computer science, engineering or related disciplines
• Relevant experience in Singapore / Hong Kong at financial services / banks / FinTech / Financial Market Infrastructure Providers; preferably from a cloud environment
• Enthusiastic about technology with a work/academic foundation in latest solutions and tools:
  • Familiarity with DevOps tools and technologies such as Jenkins, Docker, and Kubernetes.
  • Proficiency in scripting languages like Python, Bash, or Ruby.
  • Knowledge of cloud platforms including Azure and Google Cloud.
  • Experience with Continuous Integration and Continuous Deployment processes.
  • Understanding of infrastructure as code tools like Terraform.
  • Proficiency with version control systems such as Gitlab.
  • Experience with system monitoring tools.
  • Knowledge of networking protocols and principles.
  • Competence in database management and SQL, Elasticsearch.
  • Understanding of Kubernetes architecture and its core components.
• Strong problem-solving abilities and a collaborative mindset.
• Capable of managing complex processes: understanding, documenting, resolving, and improving.
• Analytical and logical thinking with a good sense of judgment and curiosity.
• Team player who can work independently on complex projects.
• Will thrive working in an international and diverse team environment; Strong communication skills and independent working attitude

If you are interested in the above job, please send you updated CV to Shannagh Wu at [email protected]


Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

- Permanent

- Up to $2,500

- Office hours, hybrid work

- Thomson / Raffles place

Responsibilities:

• Handle phone calls and emails
• Oversee general office operations including office supplies inventory, equipment maintenance, and ensuring a clean and organised work environment
• Organising of company events
• Attend to incoming visitors/guests
• Documenting meeting minutes
• Enter and update data in databases and spreadsheets with high accuracy.
• Prepare and edit documents, Sales reports, and presentations. Maintain accurate and up-to-date filing systems
• Other ad-hoc duties as assigned by supervisor

Salary:

• Up to $2,500

Working hours:

• Mon to Fri 9am to 6.30pm

Location:

• Thomson / Raffles place

Requirements:

• At least 1 year of experience in an administrative role or similar position
• Possess at least N Level or higher qualifications
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23117747)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Service Engineer

• Location: Tuas (Company pick up available - West & North)
• Salary: $3,000 - $4,000 + OT + AWS + Performance bonus
• Working days: Monday - Friday
• Working hours: 8:30am – 4.30pm

Our client is one of the world's largest manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

Service Management

• Maintain positive relationships with customers
• Identify customer needs and overseeing the service delivery within the business context and the timeline
• Lead the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out effectively and efficiently
• Organise activities and meeting deadlines
• Liaise with respective internal team leader as well as external vendors to determine the type of services, delivery criteria and the solutions for issues that arise
• Manage the incidents and reviews. Provides root cause analysis and incident report for critical incidents
• Provide reports to customer and Thales management that are timely and accurate

Processes, procedures and documentation

• Review existing processes and procedures for corrective maintenance and preventive maintenance to ensure they are carried out efficiently and effectively
• Develop processes to manage the corrective maintenance and preventive maintenance activities efficiently
• Develop procedures to manage the corrective maintenance and preventive maintenance activities effectively
• Review and update customer assets, spares inventory and documentation
• Ensure completeness of and to upkeep all related baselines of the software and operating system documented

System Maintenance

• Ensure the system administration such as scheduled system and security patching, and software deployment are carried out in accordance to requirements
• Ensure the verification and validation of the system, security and software patches are properly performed at the Integration Validation Verification Qualification (IVVQ) platform and User Acceptance Platform (UAT) before releasing into production
• Ensure the system defects management routines and tasks are carried out in accordance to the requirements and service level agreement
• Be involved in the troubleshooting and isolation of defects, including defects caused by failure of hardware, operating system, system software (e.g. Kubernetes) or any Authority Furnished Equipment (AFE) that is interfaced to the system
• In the cases where the defects cannot be rectified, ensure a workaround for the software or system is timely proposed to mitigate the impact of the defect
• Identify and liaise with the original equipment vendor, or other Authority’s maintenance contractors to remedy the defect in the software of the system
• Maintain records of all defects, including defects proven to be due to the hardware, operating system, open-source software COTS software, or any AFE interfacing with the system

Configuration Management

• Ensure all documents, hardware, software and operating system shall be controlled in accordance with the guidelines in the approved configuration management plan, for example proper hardware and software configuration control over any activities e.g. defect rectification and software upgrading
• Ensure the correct configuration of the system is loaded for testing and any other work performed on it
• Ensure the proper configuration management control is followed during the integration of software release for software verification
• Ensure the documentation of hardware, software and system configuration items are always up-to-date

Contactability

• Authority shall raise and report all system defects and problems via a 24/7 helpdesk hotline provided by Thales to handle and monitor all faults. Ensure the standby maintenance personnel are contactable for response and on-site service
• Be on 24/7 standby for any escalation by the maintenance personnel

Performance Reports

• The following reports are to be provided every month in a format structured determined by the AuthoritySummary of Contractor performance reports
  Summary of completed jobs and tasks
  Summary of outstanding jobs and tasks
  Preventive maintenance checklist and reports
  Authority furnished spares status and reports
  Equipment / modules defects and warranty reports
  Serialised inventory included spares report
  

Obsolescence Management

• Monitor, inform and propose alternative replacements to the Authority at least 2 years before any hardware or software obsolescence
• Provide a yearly declaration that the critical sub-systems / components will not have any obsolescence issues for the following twelve months

Stock Take Requirements

• Ensure quarterly stock-take programme are performed on the spares inventory at Thales office and Authority sites.
• If there is deficiency of the stock during the stock taking, ensure these differences are documented and replenished into the spares inventory

All other related duties

• Perform other related duties as assigned or requested

Requirements:

• Bachelor’s Degree in Information Technology / Information Systems / Business IT or its equivalent
• Minimally 5 years of experience in supporting mission critical systems
• On 24x7 standby
• Able to cope in a highly pressured fast-paced environment
• Prior working knowledge in RedHat Enterprise Linux is preferred
• Prior working knowledge in Windows Server, Windows SQL Server and Microsoft Active Directory is an added advantage
• Prior working knowledge in Kubernetes, Docker, HyperV, Nginx, and PostgreSQL
• Good listening and analytical skills
• Hardworking, outgoing and enthusiastic
• Positive working attitude
• Team player, and also able to work independently and with little supervision
• Able to thrive in a dynamic environment
• Able to understand the system and software architecture
• Able to understand the user operations environment
• Willingness to pick up any new technologies
• Expected to work in an environment comprising of 80% Linux and Kubernetes and 20% Windows Servers, SQL Server and Active

Youth Care Worker x15

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Responsibilities:

• Performing service and maintenance procedures.
• Liaise closely with customer representatives on all service/maintenance issues.
• Coaches a team of service team members.
• Help supervisors organize service delivery teams and distribute responsibilities.
• Manage daily customer interactions and expectations to achieve optimal results.
• Assist supervisor in timely implementation and completion of customer troubleshooting and security system maintenance/maintenance.
• Understand each customer's business, organization, and goals to provide a baseline of customer satisfaction.
• Ensure that the work carried out complies with the Occupational Safety and Health Act.
• Perform other technical tasks as required.
  

Requirements:

• At least 2 years of professional experience with Min. Nitec's in Enginering field.
• Knowledge and hands-on experience with ACMV / HVAC / Airconditioning / Chillers systems systems is required.
• Excellent interpersonal and problem-solving skills.
• An independent, self-motivated individual who can work with minimal supervision.
• Excellent interpersonal and problem-solving skills.
• This position will have minimum of 1 technician that will be supervised.

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities

For Calypso bonds back office and GPS application:

Application monitoring responsibilities

• Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
• Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality.
• Streamline processes to minimize manual intervention.

Incidents and Requests management (business users and others IT teams)

• Provide level 2-application support to back office users.
• Analyse and manage incidents/requests.
• Coordinate incidents affecting several teams.
• Night on-call duty for batch incidents or New York business high priority requests (rotating schedule within the team).

Problem management and continuous improvement

• Identify recurring problems and eliminate them.
• Provide requirements to build team for bug fixing and improvements.
• Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
• Put in place trainings for business users to reduce the number of daily requests from business to IT.
• Process improvements.
• As a Leader for the team, coach more junior team members as required.

Change management

• Release testing.
• Performance analysis.
• Production deployment and validation.
• Production releases on weekend (rotating schedule within the team).

The candidate may be cross-trained to support other applications within the scope of the team, i.e. Apex (front office) or Murex (back office).

Qualifications and Profile

• Minimum 9 years hands on experience with Calypso as a back office.
• Basic knowledge of Java, PL/SQL & Linux.
• Experience on Calypso versions higher than v13.
• Hands-on experience in Calypso Back office functionalities:
  • Engines
  • Events
  • Filters
  • Reporting Framework
  • ScheduledTask
  • Message / Swift messages
  • Transfers
  • Settlement Delivery Instructions
  • Accounting
  • Pricers
  • Workflows
  • Reconciliation process
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Soft skills:

• Very good communication skills and keen to work with business users.
• Excellent analytical and problem solving skills.
• Proven ability to work individually under pressure.
• Autonomous, pro-active, cooperative mindset. Pro-active in security, incident prevention, productivity and global improvement of the quality of service.

Education & Work Experience

• Master’s degree in relevant specialties (IT, finance).
• Minimum 7 years working experience in relevant roles.

Shift Timings

• ASIA time zone : 9am – 6:30pm SGT or 11pm – 8:30pm
• On-call rotation with team mates to cover night and week-end support.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

MindSpace Student Care Teacher at Bidadari, The Woodleigh Mall

https://mindspace.mindchamps.org/mindspace-the-woodleigh-mall/

Mindspace by MindChamps is the only after-school care, weekend enrichment and Holiday programmes for primary school students that incorporate the proprietary MindChamps research evidence-based pedagogy on 3-Minds Approach (Champion mind, Learning mind, Creative mind) and revolutionary Optimal Flow Method. When used in tandem, the 3 Minds will allow our students to achieve the Champion Mindset and unlock their full potential. The MindSpace curriculum is guided by the Optimal Flow Method, by breaking down topics learnt in school and build upon prior knowledge for better and understanding and recall. This will achieve subject mastery and empowering the child with confidence.

Our MindSpace centre (The Woodleigh Mall) is actively looking out for passionate MindSpace Teacher/Assistant Teacher. The position and job title will depend on your relevant experience and qualifications. You will be given the opportunity to grow together with the business and be rewarded commensurately for your efforts.

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct MindChamps unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (English / Math / Sciences / Chinese).
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition.
• Excellent communication and classroom management skills.
• Excellent service attitude with good ability to manage enquiries from parents.
• Open to working on weekends, i.e. off days consist of 1 weekday and 1 weekend.

Additional Information

• Attractive remuneration and staff welfare benefits
• Ample opportunities for Career Progression
• Friendly and Conducive working environment
• Comprehensive HQ training for all teachers!
• Strong Curriculum team and mentorship programs available!
• Company Sponsorships

Benefits:

• Employee discount
• Medical benefit
• Parental leave
• Professional development

Supplemental Pay

• Performance bonus
• Yearly Bonus

(Semiconductor)

5 days, 9am- 6pm

Salary: $2700- $3800

Address: Woodlands (Micron Singapore)

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Training provided

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Salary Range: $2.8k - $3.2k
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: Toh Guan Road

Selected candidate will be trained to be a specialist in early detection solutions in Early Warning Smoke Detection, Leak in Water, Chemical, Fuel & Lithium Battery Detection and Perimeter Intrusion Detection System.

Responsibilities:

• To manage assigned projects toward successful handover to clients and subsequently to internal Service Team within the budgeted cost and quality standard.
• Sites supervision and attending of sites meetings
• Management of sub-contractors
• Timely issuance of required documentation of project - includes all related site safety documents, variation orders, extension of times, test procedures, operations and maintenance manual and testing and commissioning.
• Provide timely information to the drafting section for their preparation of shop drawings and as-built drawings.

Requirements

• At least Diploma in Electronic or Electrical Discipline or Mechanical, or Building Automation.
• Minimum of 2 years’ relevant experience
• Training will be provided
• Candidate with safety certificate will be a plus

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

• Working Days: 5 Days
• Working Hours: 8.30am-6.00pm
• Salary: $3,000-$3,500
• Location: Alexandra

Responsibilities:

• Provide customer service support through phone and emails.
• Prepare shipping documents and handle import/ export documentation.
• Monitor shipments to ensure timely delivery
• Process invoices promptly and accurately
• Ensure import/ export operations run smoothly and comply with SOP

Requirements:

• Minimum 1 year experience in logistics

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Location: Alexandra

Working hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

· Assist in managing calendars, scheduling meetings, and coordinating appointments for executives and team members

· Prepare and distribute documents, reports, and presentations as requested

· Handle incoming phone calls, emails, and correspondence, and route them to the appropriate personnel

· Maintain an organized filing system for important documents and records

· Collect, analyze, and organize data to support decision-making and reporting

· Create and maintain databases, spreadsheets, and reports for various departments

· Ensure data accuracy and integrity by regularly updating and verifying information

· Assist in the planning, execution, and monitoring of various projects, ensuring deadlines are met and objectives are achieved

· Ensure a high level of customer satisfaction by responding to requests in a timely and professional manner

JOB REQUIREMENTS

· Minimum Diploma and above

· Proven experience in an administrative or support role, preferably in a business environment.

· Strong organizational skills and attention to detail.

· Excellent communication and interpersonal abilities.

· Proficiency in MS Office applications

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description:

1. To receive inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To prepare invoices, monthly reports for consolidated billing.
3. To maintain and upkeep the filing system and Navison software on all aspects of waste information.
4. To assist Customer Service TEAM to ensure daily operational in the team.
5. To update customer database in respect of customers and potential customers.
6. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirement:

1. ITE holder and above
2. At least one year Customer Service experience (MUST)
3. Adaptability, problem-solving, and analytical skills
4. Good communication skills and pleasant personality

Remuneration Package:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself

• Location at Tuas, work on site
• 5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm
• Salary: $ 2,500 - $4,500 + AWS (Dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Min Diploma in marine / mechanical / engineering qualification
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Training period at office (Tuas), after training will work on site
• Willing to work in shipyard / anchorage environment

Tong Wei Chin (Reg.:R24123803)

The Supreme HR Advisory Pte Ltd (EA No:14C7279)

Our Client:

Our Client is a well-established and reputable Logistics company, headquartered in Japan. They are looking for a Customer Service Executive (Japan market) in Singapore to join their growing team.

The Responsibilities:

• Effectively manage emails enquiries & incoming calls
• Co-ordinate and monitor air, ocean, cross-border trucking shipments with local customers and overseas agents
• Identify and assess customers’ needs to delight customers
• Handle complaints, provide appropriate solutions and alternatives and follow up with customers to ensure resolution
• Update cost and selling rates into shared folder system
• Assist Sales Representatives in terms of sales administration and paperwork
• Handle telephone calls or acknowledge customers’ emails on behalf of Sales Representatives

The Requirements:

• Diploma or Degree in Logistics or Supply Chain or any of its relevant discipline
• Preferably with 1 year of experience in Freight Forwarding Industry
• Highly motivated and passionate in providing premium services.
• Proficiency in Japanese language to smoothly and effectively communicate with Japanese Native Stakeholders and Customers
• Ability to take initiative and responsibility
• Good interpersonal communication skills
• A cheerful and affable disposition

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 109631

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide excellent customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for the installation and setup of Bloomberg software, license, and logins, configuration of proprietary hardware (such as biometric authentication device and keyboards), and other technical & login support for our mobile and desktop applications, over the phone, email and via Bloomberg Instant Messaging. We also conduct proactive outreach to clients for licenses, hardware, and software setups, to ensure our clients are able to access our products promptly, seamlessly and securely. You will also be collaborating with internal teams at different levels and across regions to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information, and provide them with technical training on the Bloomberg Terminal, as well as connect them to various internal teams depending on the Bloomberg products and platforms they subscribe to. You will have the opportunity to work as part of our 500 strong distributed team, supporting our clients collectively in more than 15 languages.

Who you are

You come to work with a purpose, understand the fast paced environment our clients work in, are curious and take pride in being customer service driven.

What's in it for you?

We provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• A Bachelor’s degree (or above) and the ability to join a 2025 training class (Candidates graduating between November 2024 to August 2025)
• Up to 2 years of full-time work experience
• Business proficiency and fluency in English and Bahasa Indonesia to manage respective clients
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• A demonstrable interest in financial markets or technology and aspiration to work in the financial/fintech services industry (example: course of degree or work/internship experience or extracurricular activities)
• Exposure in customer support/managing stakeholders from various profile through school, work, internship or extracurricular activities
• Willingness to learn new technologies and ability to retain information
• Careful attention to detail, with an aptitude for working quickly and accurately
• Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

This is a future opportunity in our 2025 graduate hiring program.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

• Lead the design of initiatives to establish a culture of collaboration within

the Centre

• Review Centre’s manpower plans

• Establish strategies to engender a culture of mentoring, coaching and

capability development within the Centre

• Drive capability development and coaching initiatives within the Centre

• Lead the development of improvements on systems, processes and

operations

• Review the coherence of Centre’s initiatives, systems and processes

• Develop preventive and pre-emptive strategies for challenges faced by

team leaders within the Centre

• Manage the budget for day-to-day operations in the Centre

Lead Centre to develop Centre strategic priorities, culture and

governance

• Establish plans and structures to engender a culture of continuous

learning within the Centre

• Drive buy-in on vision, mission and values within the Centre

• Drive initiative and enterprise within the Centre

Drive the design of quality teaching and learning approaches beyond the

Centre level

• Drive the enhancement of learning needs assessment processes and

structures

• Align children engagement strategies in accordance with Centre policies

• Drive the development of quality classroom management strategies in

accordance with leading practices beyond the Centre level

• Evaluate improvements made to enhance quality of learning environment

• Advocate the importance of appropriate health, safety, nutritional and

hygiene standards and procedures beyond the Centre level

• Lead the development of new teaching and learning methods, tools and

assistive technologies based on emerging trends in the sector

Inculcate a culture of collaboration within the Centre

• Lead the strategic design of partnerships and collaborations with families

and community stakeholders within the Centre

• Model professionalism when collaborating with families and community

stakeholders within the Centre

• Represent the Centre to build business relationships

• Design Centre initiatives, families and community programmes and initiatives

Establish plans and structures to engender a culture of mentoring within

the Cluster

• Drive professional development, training, workshops, educational

initiatives and service quality improvement of professionals

• Drive buy-in on vision, mission and values within the Centre

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Must be able to work a flexible schedule including shifts, weekends and public holidays
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

5 DAY WORK WEEK!

Pls send your resume to [email protected] to apply

Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are looking for a Specialist, Customer Experience based in our Singapore office. This role offers the unique opportunity to shape the future of online video and social entertainment for Viki’s millions of fans around the world.

Key Responsibilities Include:

• Oversee customer service operations related to platform issues on apps and web (including but are not limited to feature issues, technical issues, and content issues)
• Oversee tier 1 agents and handle bug related escalations between agent tiers
• Work directly with the product team to ensure successful feature releases and report back on customer facing issues
• Able to file, triage, manage and follow up on bug reports independently
• Collate customer feedback and keep up-to-date with environment and market trends to inform service development
• Produce reports that combine relevant data to facilitate understanding of main issues
• Assist with the creation of new workflows and communication plans
• Create or update knowledge base materials when needed

Requirements:

• Minimum of 3 years experience handling customer tickets and complaints
• Good understanding and working knowledge of platforms like Zendesk, Asana etc.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Reporting: CEO

Job Responsibilities:

• Designing and planning of data centres including network architecure, server, storage and security
• Provide advice on the selection of infrastructure equipment to meet project needs and budget constraints
• Manage some aspects of data centre blueprints and designs
• Manage some implementations of electrical and civil engineering aspects of a data centre
• Constant collaboratin with vendor and contractors for project management
• Develop standard practices and processes for daily operations for data centres

Qualifications

• Bachelors degree in Computer Science or Information Technology or related field
• At least 10 years of experience managing and bulding data centre operations
• Strong in networking, servers, storage and security technologies
• Expertise in project management with the ability to manage between internal teams
• Very good communication and negotiation skills

If you feel you are a good fit for the role or know someone who does, feel free to send the updated resume to [email protected] for a private and confidential discussion. Thank you!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibilities

• Kitchen duties, prepare serving points and serve customers
• Prepare beverages, fruits, vegetables and serving points
• Dish out, replenish food during meal time, serving and out-ration
• To collect food samples after each meal
• Wash and clean utensils/ cutleries, serving counters, dining area after each meal
• Other duties that Company deem relevant may also be assigned

Key Requirements

• At least 1 year(s) of relevant working experience
• Valid food hygiene certification

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298