Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Working hours

• 5 Day work week; Working hours: 8:30am to 6:00pm
• Work on Public Holiday when required
• Overtime work when required

Job Scope

• Attend to customers’ inquiry
• Prepare and process Air Export booking request
• Arrange for collection of cargo at customers’ premise
• Provide booking confirmation and flight details to customers
• Mange customers’ expectations and complaints
• Correspond with overseas offices on shipment status and inquiries
• Verify invoices from vendor
• Prepare customers’ report

Job Requirements

• Must be familiar with Microsoft Word and Excel
• Must be able to work independently
• Must be able to converse in English fluently through email and phone
• Must possess a sense of urgency and responsibility in work
• Outgoing personality
• Willing to learn with good attitude
• Prior work experience in this industry is not required, but will be advantageous if have

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Responsibilites:

• Head of Regional Headquarter for Support Team (HR, ACCOUTING,FINANCE,ADMINISTRTATION,TAX, IT,Organization management) in South East & West Asia
• Leading the regional offices in South East Asia & Oceania Support Team
• Manage the key performance and risk indicators
• Manage and support projects/initiatives/enhancement requests to ensure business and operation requirements, timeline and budget are met
• Identify opportunity to improve administration operations efficiency, productivity and service quality
• Investigate any discrepancies, exceptions and non-compliance, and take prompt action for rectification of any such unusual or exceptional activities
• Ensure administration functions efficiency and manage internal controls.
• Liaise with regional offices to fulfill the regulatory, compliance and business
• Liase with Seoul Headquarter on updates and improvement for all administration functions

Requirements:

• Bachelor degree in relevant field
• Minimum 15 years of relevant experience in Marine, preferably with similar capacity for past 5 years
• Broad and extensive knowledge to address HR, Finance, Accounting, Tax , IT, organization management and local regulatory compliances
• Able to manage overseas regional organisations in South East Asia countries and solve issues arising in the respective offices
• Good understanding of Shipping and Logistic industry
• Strong leadership skill
• Self-driven, dependable and able to take on responsibilities and challenges
• Good execution skill in implementing process and system changes
• Effective communication skills with proficiency in writing and presentations
• Proficient in English and Korean (both written and spoken)
• Strong analytical, systemic and problem solving skills, and possess the ability to deep dive into issues & details
• Able to multi task and work under pressure
• Business travel within short notice

Responsibilities:

• Process inquiries and enter customer orders.
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs.
• Provide customer service for accounts and interacting with customers via email, fax and telephone, throughout Asian region.
• Monitor and assist in the maintenance of general and custom and market inventory and make appropriate recommendations to the Manager and the Outside Sales person.
• Maintain an effective working relationship with Outside Sales person and all other cross-functional personnel in the region as well as with our corporate headquarters, manufacturing and logistics in the USA.
• Know and adhere to all relevant company policy, procedures and work rules.
• Perform special assignments as required by Director – Logistics & Customer Service.

Requirements:

• Degree in Business/Engineering is preferred.
• Minimum 3 years relevant work experience preferred.
• Computer skills required.
• Experience/knowledge in dealing with Industrial Products will be an added advantage.

Job ID: L649RRW5

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Responsibilities

• Monitor budgets and prepare reports
• Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.
• Prepare to pick up incoming calls anytime especially after working time
• Maintain medical and staff records
• Track medical and office supplies stock
• Update patient health records, including admissions and insurance data
• Create work schedules for staff members
• Keep records of expenses and suggest ways to minimize costs
• Answer queries from doctors, nurses and patients
• Liaise with medical staff to identify efficiencies in the facility’s operations
• Ensure compliance with current healthcare regulations

Requirements and skills

• Proven work experience as a Healthcare Administrator, Medical Office Manager or relevant role
• Knowledge of healthcare regulations and medical law
• Understanding of medical terminology
• Experience with administrative and accounting procedures
• Familiarity with databases and spreadsheets (especially MS Excel)
• Strong organizational and time-management skills
• Communication skills with a problem-solving attitude
• A minimum of 5 years experience.

Duration: 3-6 months

Location: MacPherson

Working hours: Mon to Fri 9am to 6pm

- Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media

- Providing accurate and timely information about the company's products or services

- Resolving customer issues efficiently and in a friendly manner.

- De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up.

- Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference.

- Provide weekly report

- Other ad hoc duties assigned

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Conduct initial assessment / follow-up reviews / other specific assessments of designated patients.
• Develop individual care plans based on patients' needs, adopting a multi-disciplinary team-based approach and implement appropriated interventions / activities.
• Review and re-assess individual care plans regularly and/or when there is a change in patient's condition.
• Attend weekly multi-disciplinary round and present cases for discussion / sharing.
• Make referrals to other service providers, when required and as agreed by the patient or next-of-kin.
• Provide certification on patients' fitness for therapy services and application to respite care and nursing homes when required.
• Support HNF's initiatives/projects.
• Contribute in planning of activities for the senior care centre, if assigned.
• Any other related duties as directed by the said reporting officer

• Minimum Bachelor's degree in Occupational Therapy with at least 1 years' experience
• To be registered with the Allied Health Professions Council in Singapore as Full Registrant
• To have a valid BCLS certification

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no other. Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• A Levels and above
• Singaporeans
• Call Centre experience is a big plus. No experience is welcome to apply!
• Microsoft Excel | Travel in Singapore
• Familiar with KPI-driven environment.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Working Hours: Monday-Friday
• Location: Clementi Loop [ Clementi ]
• Salary: $2,700-$3,200

Requirements:

• Minimum Diploma or equivalent
• Minimum 2 years of relevant experience preferred

Job Scope:

• Handle sales enquiries and orders, preparing the necessary documents and carry out close follow-up with customers and colleagues
• Establish new customer contacts and maintain existing accounts.
• Keep all the information and documents confidential and file documents in order;
• Handle project-related correspondences and maintain databases.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite passionate animal lovers to join us if you possess the following:

• Be able to handle animals firmly but gently.
• Empathise with both animals and clients.
• Ability to manage their time effectively.
• Clear and concise communication skills with both colleagues and clients.
• good awareness of health and safety within the workplace.
• Have the ability to work on their own as well as part of a team.
• Confident working with different animals.
• Have excellent observation skills.
• You will be joining a team of passionate individuals seeking to provide exceptional care to pets in a challenging and dynamic environment.

The Patient Care Assistants' scope of work includes:

• Cleaning and grooming animals.
• Preparing food and feeding animals.
• Assist with moving animals from one place to another.
• Exercising dogs either in a yard or by taking them for walks.
• Check for signs of illness or distress in animals.
• Clean and upkeep animal accommodation (including changing bedding)
• Ensure animal enclosures are maintained.
• Keep relevant records and make bookings where applicable.
• Answer to questions and queries from visitors.

Do note that only shortlisted candidates will be notified.

Our health screening clinic in the central area is now looking for a doctor to perform the following duties.

• Conduct comprehensive health screenings
• Provide health coaching and patient education
• Perform diagnosis and prescribing of medication in accordance with patient conditions and requirements
• Review and enhance clinic day-to-day operations for better efficiency
• Review and enhance services provided by the clinic, which includes health screening packages, service quality, and related matters

Requirements:

• Minimally 3 years of relevant experience
• Medical Degree from an accredited medical university or medical school
• Registered as a medical practitioner with the Singapore Medical Council
• Technology-savvy
• Currently not serving any government bond

Responsibilities:

• Give a professional and friendly welcome to Clients
• Prepare and serve delicious beverages from the ‘Macros Coffee and Smoothie Bar’ including espresso-based coffees, high-protein smoothies, teas, and shakes.
• Sell our other consumables including protein bars and bottled drinks.
• Provide Clients and Colleagues with a top-quality experience – greeting them by name, interacting with them enthusiastically, and helping us maintain our warm and welcoming atmosphere
• Ensure the high quality of drinks and Smoothie Bar’ by closely following recipes
• Maintain correct stock levels for our daily ‘Smoothie Bar’ operations that are all within their expiry dates, and highlight replenishments where necessary.
• Handle and store our food items in accordance with Singapore sanitation regulations.
• Keep the area clean and neat in keeping with our prestigious environment
• Help our Front Desk to Check-In Our Clients.
• Process payments for facilities

Requirements

• Good 1-2 years of experince as a Receptionist in same / relevant industry. Ideally to have prior experience working in coffee outlets or as barista.
• PC literate with good working knowledge of scheduling software will be a good advantage.
• Certified with Basic Food Hygiene Certificate.
• Presentable, cheerful and approachable personality.
• Proven a proactive and customer service oriented mindset with good communication skill and flexibility in terms of responsibilities assigned

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Location: PLQ x2; Raffles Place x3

1.5-month completion bonus

May be rotated amongst the different Service Centres

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time.
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time.
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners.
• Provide excellent customer service experience.
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks.
• Highlight any potential concerns/risks and proactively shares best risk management practices.
• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such as assisting Digital Comms and Call Centre.
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements:

• Diploma/Degree or Professional Insurance Qualification.
• Mandarin-speaking to liaise with Chinese customers

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical, Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies.

With our professional recruitment service, we can assist you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Join our prestigious Hotel client's Team

Multiple exciting position available

Job Responsibilities:

· Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements.

· Supervise all minibar records, financial postings, inventory, and late charges.

· Provide and perform foreign currency exchange accordingly to MAS requirements.

· Upsell or sell rooms with the correct method designed in order to maximize revenue and occupancy.

· Ensure all necessary down time reports are being saved in PDF softcopy format and backed up accordingly.

· Perform non-refundable charge, modifying of registration cards, room move (life/dead), assigning of arrival guest rooms, and handling of enquiry emails.

· Coordinate with Housekeeping department to make sure all arrival rooms are cleaned and all special room amenities are placed in room prior to guest arrival.

· Creating of room reservations and controlling of extranet bookings during the absence of reservations department.

· Handle pay out and cash refund with care.

· Attending to phone calls and guests’ queries.

· To ensure the Private/Patio lounge and work station cleanliness/image.

Job Requirements:

· GCE 'O'/'N' levels and above.

· Entry level candidate are welcome to apply as Training will be provided.

· Experience in Hospitality, Customer Service, Guest Relations and Services or equivalent.

· Cheerful personality and excellent customer service skills.

· Other required Skill(s): knowledge of sales, cash handling.

· Able to work rotating shifts, including night shift, during weekends & public holidays.

· Other required Skill(s): knowledge of sales, cash handling

Candidates with more experiences may be considered for Senior role.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

*GOV* EUCD Manager | Service Delivery

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $8,500 + AWS

Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Job Responsibilities

• Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
• Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
• Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
• Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46579" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Description & Requirements

- To teach assigned classes (primary level and/or secondary level/or A level)

- To be involved in curriculum development/revision

- To be involved in programme development

- Provide other support to the academic team when required

- At least Bachelor's Degree / Post Graduate Diploma / Professional Degree in Mathematics/Science or equivalent

- Able to work tuition centre working hours

AWS + PB (Good Bonus & Benefits)

Medical & Dental Benefits

14AL + 6FCL + 1WL

Toa Payoh

Job Description:

You will be part of a supportive team and management to achieve your responsibilities as an educarer. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events.

Job Responsibilities:

• Curriculum planning and execution of engaging activities in a Respectful, Responsive and Reciprocal manner.
• Create a nurturing environment that is safe, joyful and conducive for learning as well as ensure the delivery of age-appropriate activities and lessons.
• Provide timely routine care to meet the needs of the infants.

Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY) – EY1/EY2
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skills would be an added advantage

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

Telegram Handle: Preschool Jobs Singapore
Facebook Page: Preschool/Childcare Jobs in Singapore

What You’ll Do:

Operations

• Manage and supervise team of call / chat agents and provide leadership and mentoring
• Ensure that the monthly regulatory and internal KPIs are met
• Monitors and measures service metrics and call volume to develop standards, improvements and resource allocation.
• Overseas the creation and implementation of efficient and balanced workflows that maximise efficiency and produce high levels of service quality and customer satisfaction
• Provides inputs to strategic decisions that impact the functional area of responsibility.
• Capable of handling and resolving escalated issues and complaints arising from operations and requiring coordination with other departments.
• Provides mentoring and leadership to team of agents
• Execute quality monitoring requirements that deliver intent and customer satisfaction goals

Projects

• Involvement in various projects, such as telephony system upgrade, CRM system upgrade
• Lead in implementing and operationalizing new hotlines
• Involvement in implementation of digital solutions to provide convenience to customers

What You'll Need:

• At least 5 years of experience in contact centre or similar environment
• At least 3 years of managerial or supervisory experience
• Good people management skills and able to work under pressure
• Familiar with customer service metrics and strong customer - fronting and communication skill
• Knowledge in CRM and telephony systems
• Ability to work independently while being a cohesive team member
• Excellent leadership and interpersonal skills
• Change management and stakeholder management

What We'll Provide:

• Join us to empower the future of energy
• We offer hybrid work arrangement as we believe in providing work life balance while maintaining rapport at work
• Immerse in a positive work environment that promotes/fosters teamwork and collaboration.

• Position : In-house IT Support/ Technician -ALL WELCOME
• Location : Alexandra Road (Nearest MRT: Labrador Park - 9minutes walk)
• Working hours : Monday to Friday/ 9AM to 6PM
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days annual leave
• Duration : Permanent
• Industry : An award-winning workplace design and build specialist developing quality environments for the future of work.

Main Responsibilities:

• Provide first-level technical support to employees through various channels such as in-person, phone, email, or remote access tools.
• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals.
• Perform technical escalation to 3rd party vendor.
• Install, configure, and upgrade computer hardware, operating systems, and software applications.
• Set up and maintain user accounts, permissions, and security settings. `
• Assist in the management and maintenance of the organization's network infrastructure, including switches, routers, and wireless access points.
• Monitor and respond to system alerts, ensuring the availability and optimal performance of all IT systems. Collaborate with 3rd party vendor to implement and maintain backup, disaster recovery, and security protocols. Document and maintain IT inventory, including hardware and software licenses, and track service requests and resolutions using a ticketing system.
• Provide training and guidance to employees on the effective use of hardware, software, and other IT tools.
• Stay up-to-date with the latest trends and technologies in IT support and recommend improvements to enhance the organization's IT infrastructure and processes.

Requirements:

• NO EXPERIENCE REQUIRED - Training Provided
• Diploma qualifications Information Technology / Computer Science
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

What you’ll do

As part of our Operations Strategy team, you’ll be tackling complex problems across many different domains, with the overarching aim to improve our global Customer Experience as well as Developer Experience. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

This role is based in Singapore.

Responsibilities:

• Identify and drive strategic projects to improve our global Customer and Developer Experience, as well as uplifting the end-to-end customer integration efficiency
• Take a data driven approach to problem solving
• Work across functions to ensure stakeholder alignment and deliver desired outcomes
• Prepare and update materials covering project progress, highlighting progress towards goals, key risks and dependencies
• Handle special projects and ad-hoc incoming requests, including deep-dives on issues identified by leadership or functional teams

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 8+ years of experience, preferably with a fast-growing tech startup or top-tier strategy/management consulting or equivalent
• Strong analytical and problem solving skills essential
• Exceptional stakeholder management and influencing skills, especially with Engineering teams
• Self-starter who can identify and prioritize opportunities to focus on
• Excellent written and verbal communication and presentation skills
• Technology, Financial Services and/or experience in a high growth environment is advantageous
• Bachelor’s degree or equivalent

Preferred qualifications:

• Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes
• A strategic thinker and analytical in your approach to developing strategies
• Success-oriented and hold yourself accountable for delivering key outcomes
• Someone who works collaboratively with people at all levels, across functions and cultures
• Someone with the ability to synthesize and communicate in a simple but effective manner