Perform routine tasks under the supervision of registered nurses in a Home Care Setting .

• Care for the health, well-being and safety of elderly.
• Deliver nursing care needs for elderly.
• Prepare and conduct programme activities for elderly.
• Update Individual Care Plans and relevant records.
• Look after clients’ personal care needs and cleanliness.
• Support caregivers and volunteers in caring for clients.

Job Requirements:

• Singaporeans Only
• Degree in Nursing
• MUST have at least 2 years Singapore working experience in Nursing Home / Day Care Centre
• Good communication and interpersonal skills.
• Possess a passionate disposition to care for elderly.
• Monthly $1800 inclusive of housing allowance

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

The Senior Field Service Engineer is responsible for product service and support at customer locations for Gas Purification Systems. Work performed includes product start-up and commissioning, customer training, technical support, troubleshooting, repairs, and maintenance. They are expected to work independently with minimal input from management. Additional responsibilities include mentoring and training Level I and Level II Field Service Engineers within the region, including on-the-job training and support. They may be required to be the primary service interface for a customer site or installation, ensuring that service delivery and communication meet or exceed customer expectations.

Key Responsibilities

• Deliver field service support and assistance to troubleshoot, repair, maintain and upgrade equipment at customer locations.
• Provide email and phone responses to customer requests for technical assistance in accordance with customer agreements and contractual obligations.
• Mentor less experienced Field Service Engineers on technical and administrative tasks. This may be delivered via informal on-the-job training and more formal classroom training.
• Develop and publish training material to support, and deliver, customer and FSE training, within the region.
• Develop and translate technical documentation for procedures and processes used by regional FSE teams and customers.
• Promote, manage, and execute Preventative Maintenance Agreements at customer sites, working with management and sales teams to ensure contractual obligations are met.
• Troubleshoot electro-mechanical systems by reading schematics, piping and instrumentation diagrams and any technical documentation necessary to perform electrical or mechanical repairs.
• Always follow safe work practices, attend safety training as assigned, and comply with all Entegris, customer and local safety regulations.
• Provide timely support to global FSE teams through email and international travel as required.
• Maintain proper documentation for all on-site field service support calls and any critical equipment information gathered via phone/email.
• Provide parts/labor requirements to local CSR (Customer Service Representative) for customer quote generation.
• Coordinate service activities within the local FSE team at customer sites, scheduling FSE visits and providing primary communication with the customer on timing and activities being performed.
• Work with local sales and application engineers to ensure customer satisfaction with service performance and delivery and to coordinate cross-functional meetings and technical actions as required.
• Provide detailed verbal and written feedback to Engineering, Quality Assurance, and other departments as necessary.
• Serve as primary contact for large customer sites, coordinating with sales, field applications and other Entegris groups on customer communication, requirements and obligations.
• Attend and successfully complete all required corporate training

Requisite Criteria & Skills

• Technical, engineering or scientific degree or equivalent field service experience required
• Senior Level: 8-10 years of Field Service experience.
• The ability to independently understand, troubleshoot, and resolve hardware and software issues in complex electromechanical and pneumatic systems.
• The ability to work both independently and as a team is required while communicating effectively to both internal and external customers.
• Strong computer skills including word processing, spreadsheets, email, etc.
• Strong communication skills, English fluency a significant plus
• Semiconductor and/or gas industry experience a plus
• Ability to obtain a valid Passport and Visas for international travel is required
• A valid driver’s license required

You will manage a grant administered by Sector Funds, and the job scope includes:

• Working with community care partners to identify opportunities, develop strategies and scope proposals on developing/enhancing services and building organisational capabilities, so as to better serve seniors and clients.
• Analysing data to assess the impact of funded projects, identify opportunities to develop resources to support community care partners at scale, and improve grant design and administration.
• Assess funding proposals, and work with community care partners to improve impact of funded projects.
• Develop requirements for, and assist in project managing the development of, a grant management IT system.

Job Requirements:

• A degree, with disciplines in health or the social sciences preferred.
• Strong analytical, planning and problem-solving abilities.
• Good team player and strong interpersonal skills, with the ability and curiosity to learn more about the various stakeholders’ concerns.
• Self-starter, meticulous, adaptable to changes, and strong ability to manage multiple tasks concurrently.
• Strong command of English, and proficient in Microsoft Excel.

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering)
• Possess Class 3 driving license will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Cybersecurity Platform Support Engineer?

• Provide technical support to cybersecurity platforms managed by CSITR, maintaining a wide variety of devices and systems for host security, network security, data protection, identity and access management, cloud security, application security, and security operations
• Monitor for vulnerabilities, and analyse impact of patches and updates on cybersecurity platforms
• Assist in the supervision of the platform support L2 team
• Manage escalations and troubleshoot issues when they arise, liaising with vendors as needed
• Generate incident and problem management reports, reviewing procedures, analyzing root cause, and proposing any necessary enhancements
• Develop integrated security operating models and documentation to ensure operational efficiency, cost effectiveness, scalability, and sustainability
• Identify and recommend process improvements in the support of existing cybersecurity platforms
• Participate in evaluations, proof-of-value/proof-of-concept, design, build and implementation of enterprise-class cybersecurity systems
• Act as a domain expert and trusted partner in CSITR, and work closely with stakeholders in Technology Group and Business Groups, on cybersecurity engineering related matters

What qualifications or skills should you possess in this role?

• Bachelor’s Degree in Information Technology, Computer Engineering or equivalent
• At least 10 years of relevant experience, preferably in financial services or asset management industries, with minimum 7 years in Cyber Security or Information Security
• Hands-on experience in supporting and maintaining cybersecurity platforms, including troubleshooting techniques and use of diagnostic tools
• Scripting and coding skills, with proficiency in Python or similar programming languages
• Good knowledge of Windows and Linux OS, networking concepts and protocols, principles of access rights and permissions
• Must be meticulous, versatile, and inquisitive, having strong attention to detail with an analytical mind and outstanding problem-solving skills
• Be a good team player and excellent communicator
• Professional qualification in information security, such as CISSP / CISM / CEH will be advantageous

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, apply directly via our careers page at:

https://careers.gic.com.sg/job-invite/15628/

Job Description

As a Receptionist, you will be the ambassador of our company's first impression to the guests and visitors.

It will be your foremost responsibility to compassionately greet all incoming guests, visitors and members. Help them with directions or any appropriate information that they need while maintaining a high level of confidentiality.

You will be required to professionally answer phone calls in a polite manner and forward calls to the respective departments. Also, you will need to perform various front desk duties including filing, handling and re-directing mail and the like including to perform basic clerical duties and assisting Admin and HR task as needed

Experience:

1-2 years of related experience.(Experience in an office environment will be preferred)

Skills & Abilities

Ability to build positive relationship with high level professionalism and interpersonal skill
Excellent talent to interact with people in a positive and courteous manner
Strong written and verbal communication skill
Ability to priortise task according to importance in a fast-paced environment
Multi-tasking capabilities without compromising on quality
Must be proficient in handling office equipment including complex multiple lined telephone, printers, photocopy machines
Dependable punctual and able to work flexible working hours
Basic knowledge of Microsoft Office applications, specially MS Word and Excel

Education

GCE 'A' Level or Diploma Holder

Fresh graduate encouraged to apply

English Tutor - Enrichment Centre / Training Provided [3770]

Salary: SGD 3,500 - SGD 4,200

Working Day: 5-day work week including 1 weekend
Working Hour:

• Weekdays: 10.30am to 7.30pm //12.30pm to 9.30pm
• Weekends: 8.45am - 6.30pm

Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• Prefer candidates with a degree qualified in a related field (English Language, Linguistics, Arts and Social Sciences, Mass Communications, Humanities, and Law)
• Achieved academic excellence in English Language, English Literature and General Paper (GP).
• With at least 1 year of relevant teaching experience in established enrichment centers is preferably.
• Familiar with the latest MOE syllabus and examination requirements.
• Prior experience in teaching English language creative writing is an advantage

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job description

• Manage the day to day work of dental clinic
• Chair-side assistance of the dentist
• Sterilization of Equipment
• Answering patient enquiries
• Preparing patient for surgeries
• Making appointments and clinic management

Job Requirements:

• Singaporeans only
• Minimum 2 years experience in Dental Clinic
• Relevant experience preferred
• 5.5 day work week, 1.5 off for weekday

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

You will be an integral part of the team in Hospital to provide nursing care to acute patients.

• Assesses, plans, implements and evaluates care of resident with complex healthcare needs according to updated standards of nursing practice.
• Conducts teaching and counselling for patients.
• Initiates and ensures implementation of discharge planning for residents with potential for discharge.
• Ensures patient care delivery is carried out according to established standards of care and practice.
• Ensures written policies and SOP is available and up to date to guide nursing practices.
• Provides direct care to residents to ensure compliance to standards
• Ensures smooth transition of residents from acute to chronic care and back to community where possible.
• Conducts nursing audits on nursing care standards and initiates strategies to resolve non-adherence issues.
• Directs and facilitates staff development, skills and competency upgrading through in-house training, approved online learning or formal education opportunities.
• Guides orientation/induction programmes and preceptorship for new staff.
• Supports the SNM in nursing home management and deputizes her in her absence.
• Acts as a resource person to the nurse manager in clinical nursing and nursing.

Job Requirements:

• Advanced Diploma/ Degree in Nursing
• Registered with the Singapore Nursing Board
• Minimum 5 years of relevant experience as managerial role

Check out Aber Care Website for detail

Interested applicant please email your detailed resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Position : Receptionist/Admin (Student Services)
• Location : Rex House (9 Mins Walk from Little India MRT)
• Working hours : Mondays to Thursdays - 8.30am to 6.00pm, Fridays - 8.30am to 5.00pm.
• Salary (commensurate with experience) : Up to $2900 + AWS + Performance Bonus + Dental/Health Benefits + 14 Days Annual Leave
• Duration : Permanent
• Industry : Education

Main Responsibilities:

• Assisting all functions of the Academic Services team to ensure the smooth running of the front office.
• Managing the student registration and related processes to ensure students are fully enrolled and attendance are recorded.
• Collecting fees, issuing receipts and submission of the application of training grants.
• Assist in updating and compilation of reports
• Other ad-hoc activities as assigned

Requirements:

• Min 'N' or 'O' Level
• Relevant experience preferred
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

• Position : Service Crew/ Shift Leader (F&B) – Up to $2,700 Gross - Eunos - ALL WELCOME!
• Location : Eunos
• Working hours : 6 Days Work Week (Opening Hours: 10.30AM to 10.30PM)
• Salary (commensurate with experience) : Up to $2,400 Basic + OT + Performance Bonus + 7-14 Days Annual Leave + Staff Meal + Yearly Increment
• Duration : Perm
• Industry : F&B

Responsibilities:

• Assist Restaurant Manager to lead the restaurant team during assigned shifts, ensuring optimal performance.
• Coordinate with FOH / BOH staff to maintain high standards of service and food quality.
• Oversee opening and closing procedures, ensuring a smooth transition between shifts.
• Provide guidance and training to team members to enhance their skills and customer service.
• Handle customer inquiries, feedback, and concerns in a professional and timely manner.
• Manage inventory levels, place orders, and monitor costs to meet budgetary targets.
• Uphold health and safety regulations and ensure a clean and organized restaurant environment.
• Any other ad-hoc duties as assigned

Requirements:

• Experience in FOH or BOH duties
• Previous experience as a Shift Leader or in a similar role will be an advantage
• Proficiency in Point of sale (POS) software and inventory software

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Working Days: Monday to Friday

Working Hours: 8.15am to 5.15pm

Salary: $ 2400 to $ 2800

Working Location: Aljunied

Responsibilities:

• Receive children, parents and visitors at the front desk
• Conduct health checks
• Handle walk-in enquiries, building tenants and vendors / contractors
• Arrange repairs for facilities
• Liaise and coordinate daily school buses
• Manage uniform inventory
• Ad-hoc

Requirements:

• With one year of relevant working experiences

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:
- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
- Involve in closing of shop (only applicable for night shift staff)
- Attend to walk-in customers promptly
- Maintain cleanliness and tidiness in work areas
- Assist in stock taking / recording
- Answer incoming calls and handle delivery orders

Requirements:
- No experience required as on-the-job training will be provided
- Pleasant disposition and well-groomed
- Cooperative and helpful with other team members
- Excellent and positive service attitude
- Able to work shifts, weekends, eve of public holidays and public holidays on 5.5 days per week, on rotating shifts
- Minimum 6 months commitment
- Independent and able to multi-task
- Able to commence work in short notice will be an added advantage
- Only Singaporean/PR may apply

Benefits:

1. Career advancement
2. 7 off days per month
3. Overtime pay
4. Medical subsidies
5. Dental benefits
6. TCM benefits
7. Staff drink
8. Other allowances*

* Terms and Conditions apply.

We regret that only shortlisted candidate would be contacted.

Working Day: Mon to Fri

Working Hours: 9am- 6pm

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programs, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Degree in Mechanical/ Mechatronic Engineering or related discipline
• Training provided

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Scope

• Work closely with the Director and team to execute efficient and proper operations at the clinic
• Ensure excellent service for our patients
• Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
• Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
• Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping

Requirements

• Min GCE O Level
• Able to speak well and engage with patients
• Min 1 yr of working experience (preferably in Healthcare / Customer Service related field)

Interested candidates please send your updated resume in MS Word Format to: [email protected]

Jacqueline Jessica Fong Hsin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License No: 99C4599

Personal EA License No: R21103226

Admin (Education Centre)
Location : Upper Serangoon Road
Working days: 5 days (Wednesday to Sunday)
Centre is off on Monday & Tuesday (Both weekend need to work)
Working hours : 44 hours per week varies, weekdays end latest 9:30pm , weekend 6:30pm
Salary : $1,800 - $2,800

Job Description :

• Will carry out co-ordination of classrooms, worksheets organisation and arrange replacement classes.
• Communication with parent/guardians of students with regards to school admin matters (Whatsapp company mobile provided for use on premise.)
• Patient and willing to follow work guidelines and structure.
• No finance functions required. eg (no bookeeping, billing, collections or secretarial functions etc.)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Highlights

Contract: 12 months

Working Location: Nearest to one-North MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Oversee the relationship with outsourced vendor, ensuring they meet agreed-upon service levels and deliverables.
• Monitor and ensure the delivery of high-quality services, aligning with established standards and objectives.
• Streamline processes and workflows within the operations, identifying opportunities for optimization.
• Act as a point of contact for escalations and complex issues, driving timely and effective resolution.
• Work with vendor to generate performance reports and conduct trend analysis to identify areas for improvement and proactive service enhancement.
• Assist in the management of the budget, tracking expenses and ensuring cost-effectiveness.
• Maintain up-to-date documentation of service processes, configurations, and operational procedures.
• Ensure the vendor complies with contract terms & conditions, and manage contract negotiations as needed.
• Collaborate with internal teams and vendor partners to align operations with broader IT and organizational goals.
• Drive a culture of continuous improvement within the service delivery, implementing best practices and enhancing service efficiency.

Job Requirements

• Only Singaporean can apply.
• Degree/ Diploma in Human Resource field or equivalent.
• Experience in service delivery operations and vendor management.
• Familiarity with ITIL framework and best practices for service management is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Job Summary:

As a Customer Service Specialist, you will be responsible for delivering outstanding support to our customers, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate possesses a unique blend of technical proficiency and excellent interpersonal skills.

Scope and Responsibilities:

• Onboarding and Training: Lead the onboarding process for new customers, ensuring a smooth and positive experience. Provide training sessions to clients on product features, functionality, and best practices.
• Relationship Management: Develop and nurture strong relationships with key stakeholders within client organisations. Act as the main point of contact for customer inquiries, concerns, and escalations.
• Customer Advocacy: Advocate for customers within the company, conveying their needs and feedback to relevant teams.
• Retention Strategies: Develop and implement strategies to ensure high customer retention rates. Monitor customer health metrics and proactively address issues to prevent churn.
• Product Knowledge: Maintain a deep understanding of our products or services to effectively support and guide customers. Stay informed about product updates and communicate relevant information to clients.
• Metrics and Reporting: Provide regular reports to management on customer success metrics and initiatives.

Qualifications and Experience:

• Ideal candidate should have at least 2-3 years of customer service or technical support experience
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in verbal and written English
• Being able to understand and empathize with customers’ concerns or problems is crucial
• Ability to analyze situations, identify problems, and provide effective solutions
• Effective time management skills are necessary to handle multiple customer inquiries efficiently and meet response time targets.

Join our team clients team to provide L2 Application Production Support for global Supply Chain and Trade Finance applications in the Asia Pacific region.

Job Responsibilities:

• Collaborate in a 24/7 L2 Production Support team.
• Support worldwide Supply Chain and regional Trade Finance systems.
• Troubleshoot and resolve complex production issues independently.
• Perform root cause analysis and coordinate with teams for issue resolution.
• Respond to User Requests, Incidents, and manage Problems promptly.
• Communicate issue status to stakeholders.
• Contribute to preventive monitoring, Change Management, and Disaster Recovery.

Job Requirements:

• Expertise in ORACLE PL/SQL.
• Strong troubleshooting skills, UNIX/Linux familiarity.
• Understanding of JAVA/J2EE web-based applications.
• Experience with various technologies (Firewalls, Load Balancers, etc.).
• Knowledge of Security Practices, ITSM (ServiceNow), and ITIL.
• Bachelor's Degree in Computer Science or related field.
• 5-6 years of relevant experience with a focus on continuous improvement in application production support.

Interested candidates may apply through the application system with us. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Dimple Jain

EA Licence No: 11C5502

EA Registration No. R22107270

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Junior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 2 years of successful Medical Device or Medical Supply sales experience (Wound Care Solutions is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Sales) or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Key Responsibilities

• Deliver field service support and assistance to troubleshoot, repair, maintain and upgrade equipment at customer locations.

• Provide email and phone responses to customer requests for technical assistance in accordance with customer agreements and contractual obligations.

• Mentor less experienced Field Service Engineers on technical and administrative tasks. This may be delivered via informal on-the-job training and more formal classroom training.

• Develop and publish training material to support, and deliver, customer and FSE training, within the region. • Develop and translate technical documentation for procedures and processes used by regional FSE teams and customers.

• Promote, manage, and execute Preventative Maintenance Agreements at customer sites, working with management and sales teams to ensure contractual obligations are met.

• Troubleshoot electro-mechanical systems by reading schematics, piping and instrumentation diagrams and any technical documentation necessary to perform electrical or mechanical repairs.

• Always follow safe work practices, attend safety training as assigned, and comply with all Entegris, customer and local safety regulations.

• Provide timely support to global FSE teams through email and international travel as required.

• Maintain proper documentation for all on-site field service support calls and any critical equipment information gathered via phone/email.

• Provide parts/labor requirements to local CSR (Customer Service Representative) for customer quote generation.

• Coordinate service activities within the local FSE team at customer sites, scheduling FSE visits and providing primary communication with the customer on timing and activities being performed.

• Work with local sales and application engineers to ensure customer satisfaction with service performance and delivery and to coordinate cross-functional meetings and technical actions as required.

• Provide detailed verbal and written feedback to Engineering, Quality Assurance, and other departments as necessary.

• Serve as primary contact for large customer sites, coordinating with sales, field applications and other Entegris groups on customer communication, requirements and obligations.

• Attend and successfully complete all required corporate training.

Requisite Criteria & Skills

• Technical, engineering or scientific degree or equivalent field service experience required

• Minimum 5 years of Field Service experience.

• The ability to independently understand, troubleshoot, and resolve hardware and software issues in complex electromechanical and pneumatic systems.

• The ability to work both independently and as a team is required while communicating effectively to both internal and external customers.

• Strong computer skills including word processing, spreadsheets, email, etc.

• Strong communication skills, English fluency a significant plus

• Semiconductor and/or gas industry experience a plus

• Ability to obtain a valid Passport and Visas for international travel is required

• Valid driver’s license required

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)