You will be responsible to provide an excellent and consistent level of service to your customers. The Receptionist is responsible to ensure the smooth and efficient running of the reception within Damai.

• Possess GCE ‘O’ level qualification and above
• At least 6 months of prior experience in similar capacity in a spa environment
• Pleasant disposition and well-groomed
• Good command of spoken and written English
• Able to work shifts, weekends and public holidays

Job Summary:

We are looking for a dedicated and customer-focused Call Consultant to join our team. The successful candidate will be responsible for managing inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries and issues efficiently. This role involves working closely with the Sales Consultant to understand client needs, providing information about our products and services, and ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound and outbound calls professionally and courteously.
• Provide accurate information about products and services to customers.
• Resolve customer inquiries and issues promptly and effectively.
• Document and update customer information in the database.
• Follow up with customers to ensure their issues are resolved.
• Maintain a high level of customer satisfaction by providing excellent service.
• Identify opportunities to upsell or cross-sell products and services.
• Work closely with Sales Consultants to understand client needs and provide support in converting leads into clients.
• Schedule appointments and follow-ups for Sales Consultants.
• Adhere to company policies and procedures during all customer interactions.
• Participate in training sessions to improve knowledge and performance.
• Collaborate with team members to achieve departmental goals.
• Keeping updated on latest immigration knowledge.
• Any other adhoc duties as required.

Qualifications:

• GCE O Levels or equivalent.
• Minimum of 1 year of experience in a call center or customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle high call volumes and work under pressure.
• Proficiency in Microsoft Office and call center software.
• Fluent in English; proficiency in additional languages is a plus.
• Positive attitude and strong work ethic.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience in a sales or telemarketing role.
• Candidates with prior experience within immigration industry is preferred
• Familiarity with the products and services offered by our company.

What We Offer:

• Competitive Basic Salary
• Attractive tiered-commission structure with incentives
• Professional development and training opportunities.
• A supportive and inclusive work environment.
• Opportunities for career advancement.

Client Background:

Our client is a prominent player in the Lift & Escalator Service Industry, known for their commitment to innovation and excellence.

Overview:

Join a leading Lift & Escalator Service provider as a Sales Engineer (New Sales) and drive new business growth through strategic initiatives and client engagement.

• Position: Sales Engineer (New Sales)
• Industry: Lift & Escalator Service
• Employment Type: Full-time
• Location: East, Singapore
• Working Hours: 5 days, Monday to Friday, 8:00 a.m. - 5:45 p.m.
• Remuneration: Up to $4,000 Monthly Base Salary + Annual Wage Supplement (AWS) + Variable Bonuses

Job Responsibilities:

• Sales Acquisition: Contribute to departmental sales objectives by acquiring new clients through proactive sales efforts.
• Client Engagement: Engage with potential clients to understand their needs, prepare accurate quotations, manage tender submissions, and negotiate contracts.
• Sales Activities: Manage sales activities such as presentations, site surveys, and project management for new client acquisitions.
• Customer Relationships: Maintain strong customer relationships, providing regular updates on project progress and ensuring customer satisfaction.

Requirements:

• Experience: Minimum of 3 years in B2B sales within construction or engineering sectors, focusing on new client acquisition.
• Education: Bachelor's degree, Post Graduate Diploma, Professional Degree, or Diploma in Engineering.

Why Join?

• Career Growth: Opportunity to advance in a dynamic industry with ongoing training and development.
• Competitive Benefits: Enjoy a comprehensive salary package with performance-based bonuses.
• Team Collaboration: Work alongside a supportive team dedicated to excellence and innovation.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Service Segment Manager

• 12 Months Contract
• Location: Depot

The Client

• MNC IT Consulting

The Opportunity

• Drive end to end product quality & experience
• Lead cross-functional teams and regions support partners to achieve quality goals for current products.
• Data mine and analyze monthly call, telemetry, NPS and return data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights.
• Assess, prioritize, and drive field issues and escalation to resolution, working closely both with Regions’ Support and development team.
• Garner learning from current product issues resolution, and feed forward learning to future programs.
• Provide regular update & recommendations to senior management on product performance.

Your Background

• Degree in Engineering or equivalent discipline.
• Knowledge of Information Technology (IT) and services industry is preferred.
• 3 years of experience in PowerPoint, Excel and related IT tools for data mining & analysis.
• Demonstrated experience in leading cross functional teams, and influencing decisions in previous roles.
• Demonstrated ability to effectively communicate, drive discussions & provide options at management levels.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Working Location: Central / East / West / North
Salary: $2,390 per month
Able to commit immediately till end September 2024 (Extendable)
Office Hours

Responsibilities:

· Assist customers with their enquiries on schemes and services of the company

· NO SALES INVOLVED

· Training will be provided

Requirements:

· GCE ”O” Level and above

· Preferably with Customer Service experience in the service industry

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

We are seeking a Customer Success Specialist to join our sales team based in Singapore. As a Customer Success Specialist, you will partner with Account Managers to ensure that their clients receive a best-in-class account management experience that leads to the client continuing and expanding their relationship with SHL.

Key Responsibilities:

• Partner with multiple Account Managers to manage a portfolio of clients and client services plans.
• Monitor and report clients’ usage level /trends on SHL assessment platforms on monthly basis /upon request to assist account managers in up-sell/cross-sell and renewal conversations.
• Handle inbound requests from all levels of users on a daily basis, act as interface between clients and internal SHL teams to ensure that all client issues are captured, catalogued, and addressed.
• Provide internal sales support and research to assist Account Managers hit/exceed goals.
• Schedule and ensure timely completion of client interactions, including: Onboarding, Mid-Term Value Reviews, Renewal Calls, etc.
• Identify cross-sell opportunities with existing clients and schedule Sales Interactions.
• Build relationships with key stakeholders, create a great client experience to ensure a long and successful relationship, to support renewals and growth.
• Manage coordination among internal stakeholders to ensure relevant account information is shared and a strategic plan for management of accounts is set.
• Uphold and improve client satisfaction through continual product and proactive client discovery and communication.
• Participate in process improvement activities to ensure productive and successful business relationships.
• Coordinate and oversee client projects with internal teams.
• Develop operational –level client relationships and references

Required Skills & Experience:

• Bachelor’s Degree (all majors welcome)
• Relevant work experience in customer service, sales or account management
• Excellent written and oral communication skills
• Excellent relationship-building skills
• Superior problem solving ability
• Effective time management skills and ability to work well under pressure
• Strong attention to detail
• Excellent organization, multitasking and prioritization skills
• Ability to work with a wide variety of internal and external stakeholders across different geographies and culture

Our Ideal Candidate Also Has:

• Proficiency with Excel and PowerPoint
• CRM database management experience

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/Organization Type: Distributors & Servicing of Boiler and Laundry Equipment
• Position Title: Service Technician
• Working Location: Nearest MRT – Toa Payoh/Potong Pasir
• Working Hours: Monday – Friday, 8 am – 5 pm, Saturday, 8 am – 1 pm
• Salary Package: Up to $2,800 + AWS + VB + OT
• Duration: Permanent

Key Responsibilities

• Execute installation tasks for equipment such as steam boilers and laundry machines.
• Conduct repairs, perform troubleshooting, and provide servicing for various equipment types.
• Respond promptly to service requests and perform maintenance work at customer locations as needed.

APPLY NOW!!!

• Basic electrical/mechanical knowledge.
• Ability to read electrical drawings.
• Candidates with experience in steam boilers and laundry equipment will be advantageous.
• Candidates with valid Class 3 Driving License preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing / Construction
• Position Title: Service Technician
• Working Location: Senoko
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $2,300 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Diagnose, repair, and maintain machinery and equipment used in the manufacturing and construction processes.
• Perform regular scheduled maintenance and service checks to ensure optimal equipment function.
• Respond promptly to service calls and provide technical support to resolve issues on-site.
• Liaise with the parts department to manage inventory and order necessary components.
• Adhere to all safety guidelines and regulations, and use protective equipment when on the site.
• Stay updated on industry advancements, integrating new techniques into servicing procedures.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum NITEC in Electrical Engineering / Mechanical Engineering or equivalent
• Has 1 year of working experience in the relevant industry
• Proficiency in AutoCAD is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67098 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

- Maintenance, commissioning and trouble-shooting of Process Analyzers, analyzer systems.

- Perform analyzer system communication with plant control system

- Maintenance, commissioning and trouble-shooting of Analytical Instrumentation

- Conduct In-house test and FAT of analyzer system

Job Requirement

- Degree / Diploma in Electrical / Instrumentation with 7-8 years of relevant experience.

- Knowledge in trouble shooting and maintenance of process analyzer system, package instrumentation, for the petrochemical, refineries, oil and gas industries is essential .

- Knowledge of network communication, PLC programming etc will be an advantage.

- Atleast six(6) years of experience in maintenance or commissioning.

- Willing to Travel.

- Self-starter and a team player with excellent communication skills.

Job Description

• Industry/ Organization Type: Marine/ Offshore
• Position Title: Service Technician / Site Supervisor
• Working Location: Gul Circle
• Working Hours: Monday to Friday, 8.00 am – 5.30 pm
• Salary Package: Basic + OT + Travel Allowance
• Duration: Permanent

Key Responsibilities

• Manage and coordinate the repair and installation projects (eg doors, windows etc).
• Manage the operations within the workshop.
• Plan the manpower allocation and deployment.
• Handle the safety and compliance requirements of the company.
• Assist in managing the operations team.
• Other ad hoc tasks as assigned by the Superior.

APPLY NOW!!!

• Requires at least an ITE/Diploma certificate or its equivalent.
• Relevant hands-on working experience in the marine industry with valid skills and/or safety certifications will be an advantage.
• A valid Class 3 / 4 license will be advantageous.
• Able to work weekends if required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67124 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Engineer/ Technical Support Engineer
• Working Location: North East (Transport provided)
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to $3700 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Commissioning, maintenance, and troubleshooting of equipment, machinery, and products.
• Provide prompt and effective technical support to resolve customer issues.
• Liaise with customers and technicians to ensure efficient service delivery.
• Monitor and evaluate the performance of machinery, conducting regular safety checks.
• Maintain accurate records of all service activities and report to Managers.
• Adhere to and enforce strict safety protocols and standard operating procedures.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• A Diploma or Degree in Engineering.
• Minimum 2 years of experience in a similar role or in Maintenance, Repair, and Operations (MRO).
• Knowledge & skill in mechanical and hydraulic.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67188 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Customer Service Executive ( Logistic)
Pay: $2,800.00 - $3,100.00 per month

Benefits:
Free parking
Schedule:
Monday to Friday (8.30am to 5.30pm)
Company transport to/from Jurong East MRT

Key Responsibilities:

Handle incoming customer inquiries and provide prompt and accurate information
Resolve customer complaints and issues in a professional and timely manner
Collaborate with internal teams to ensure seamless customer experience
Maintain customer records and update relevant information in the system
Assist in coordinating logistics and transportation services for customers
Provide support in administrative tasks, such as generating reports and preparing documentation
Identify opportunities for process improvements and contribute to team initiatives

Requirements:

Prior experience in a customer service role, preferably in the maritime or logistics industry
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Attention to detail and ability to multitask
Proficient in MS Office
Knowledge of maritime industry processes and terminology is a plus
Ability to work independently and as part of a team
Customer-oriented mindset with a focus on providing exceptional service

Chan Chee MengEA 07C3069R1110620