Key Requirements:

Educational Background:

• Possess a degree in Architecture, Civil/Structural/Electrical/Mechanical Engineering,

Building Science, Project Management, Construction Management, or other related

construction and engineering disciplines.

• Degree must be recognized by relevant Professional Bodies in Singapore (Board of

Architects or Professional Engineering Board) or the Building and Construction

Authority.

Experience:

• Minimum of 15 years of relevant working experience in the building construction

industry.

• Preferably experienced with HDB Projects, having completed at least one project

valued at $3 million or above within the past 5 years.

Accreditation:

• Accredited under the Accreditation of Project Managers scheme (APM) administered

by the Society of Project Managers.

Skills:

• Excellent interpersonal skills with the ability to communicate effectively in both

writing and verbal formats.

Key Responsibilities:

As the Overall Site Project Coordinator, you will lead a team responsible for the day-to-day

operations of the project, ensuring compliance with all relevant requirements and standards.

Your duties will include, but are not limited to:

Project Management & Supervision:

• Oversee and review contractors’ submissions, ensuring compliance with the latest

requirements and timely approval from relevant authorities.

• Supervise and manage contract administration, implementing a comprehensive quality

assurance program to meet contractual quality standards.

• Ensure project cost control and monitoring, maintaining budget compliance.

Quality Assurance & Inspection:

• Manage and maintain projects upon completion, conducting inspections and ensuring

proper handover to relevant authorities.

• Evaluate contractors’ work programs, review major milestones, and recommend

necessary adjustments.

• Establish and implement quality management systems and safety and risk

management plans.

Coordination & Communication:

• Coordinate with site project coordinators and supervisors to ensure compliance with

specifications and approved work methods.

• Manage the contractor’s construction activities, monitor submissions, and clearances

from relevant authorities.

• Conduct quality inspections and initiate preventive or corrective actions as needed.

Problem Solving & Liaison:

• Identify and solve site problems, coordinating with contractors and HDB to resolve

issues promptly.

• Conduct joint verification of contractor’s progress payments and coordinate all

services for timely delivery.

• Respond to emergency matters and liaise with public and relevant authorities for

feedback or claim matters.

Documentation & Reporting:

• Ensure timely submission of reports, processing of progress claims, and handling

claims for extension of time.

• Act as the point of contact for all HDB matters related to the project, including site

visits and meetings.

• Monitor project’s master program and costs, informing HDB of potential overruns and

recommending mitigation measures.

We are looking for a Technical Sales Manager, SEA in UPM Specialty Papers. The position is based in Singapore.

Greetings from your future manager

“We are looking for a passionate and technically skilled individual to join our team as Technical Sales Manager, SEA region. You will be part of our global professional technical network. This role offers the unique opportunity to work with our global function, collaborating with diverse teams across different regions to drive innovation and deliver exceptional solutions to our clients. You will be at the forefront of our efforts to expand our market presence and enhance customer satisfaction. If you are that team player, come speak with us!” -- Area Sales Director, SEA, UPM Specialty Papers

What you will do

• Proactively provide technical competence in resolving performance issues for customers. Develop and maintain claims handling procedures.
• Work closely with local sales and customer service team to create business value by enhancing product performance and service offering. Develop support solutions to meet customer’s quality and development needs.
• Promote UPM Technical Consultancy. Provide input for product and business intelligence by monitoring industry and product trends, keeping abreast of technological developments.
• Represent UPM at customer print and converting sites and developing multi-level contacts to support sales. Develop network across printing, labelling and packaging industry. Attend trade shows, conferences, and related events.
• Develop strong links within all internal functions and interact with mills in Europe and Asia.
• Collaborate closely with UPM Global Technical Network.
• Assume sales responsibilities as required to meet business needs.

Who you are?

• You have a university degree in a relevant field. Experience and knowledge of printing, label and packaging papers will be an advantage.
• You can deal directly with local customers as well as large MNCs and across cultures and regions.
• You are fluent in written and spoken English, have good communication, analytical and interpersonal skills.
• You are a team player and committed to achieving results.
• You have regional experience in Southeast Asian markets and a willingness to travel.

Sr Manager, Group C&B, Group HR

Institution: National Healthcare Group

Family Group: Administration

National Healthcare Group Group HR is hiring a Manager/Senior Manager for it Group Compensation & Benefits (GC&B) team.

JOB PURPOSE

As a key team member of the GC&B team, work with the lead in the planning, formulation and review of C&B programmes and policies at the Group level, NHG’s institutions in attracting, motivating and retaining the right talents to support business strategies.

MAJOR DUTIES & RESPONSIBILITIES

C&B Partner

• Work closely with the Ministries on key sectoral C&B alignment, salary review and policy matters
• Work together closely with site HR on any policy change/deviation request to understand institutional needs and find solutions taking into consideration the system-wide impact. Review/propose recommendations and follow through to get necessary approvals from Senior Management
• Provide guidance on interpretation of C&B policies and practices. Provide consultative support and work with institutions under the NHG Group to roll out C&B programmes

General C&B

• Partner the Lead to manage C&B projects from end-to-end, including conceptualisation, simulations, implementation strategies, communications and change management
• Research and analyse information on compensation statistics, market sentiments and economic indicators to support C&B strategies and initiatives
• Keep abreast of local C&B best practices and legislative changes to ensure compliance
• Work closely with Policy team on review of Group HR policies and HR information systems to ensure alignment with changes to C&B programmes
• Perform job evaluations and job levelling exercises
• Participate in Group level workgroups/projects where C&B expertise is required e.g. conduct role analysis and job evaluation in job redesign exercises
• Participate in other ad-hoc HR projects and activities at the Group HR level as required

Annual Budgeting

• Drive annual HR budget planning and submission for Group C&B
• Plan, review and prepare manpower budget assumptions and projections for submission to Group Finance

Performance Management

• Work closely with the Group HR teams managing the annual performance management exercise, on managing timelines and support on compensation rewards matters. This will include the collation and analysis of cluster-wide annual Total Performance Management (TPM) results in order to simulate bonus and increment
• Prepare data/analysis, design compensation levers for review with Senior Management

Group Insurance

• As a key member of the GC&B team, work together with the other team members on annual Group insurance renewal and submission, working closely with insurance broker where necessary
• This may include working with broker to analyse trends and highlight areas of concern to Management e.g. claims experience, work injury trends etc
• Close liaison with site HR to ensure accurate reporting of data required for insurance renewal

JOB REQUIREMENTS

Education/Training/Experience

• Min Degree in HR Related field / Business Admin or equivalent
• At least 8-10 years relevant working experience in the area of Compensation & Benefits, and experience in healthcare is preferred
• Technical knowledge and hands-on experience in total rewards including salary structure design, salary reviews, market benchmarking competitiveness studies, job evaluation.
• Hands-on knowledge in job evaluation methodologies such as Korn Ferry Hay Group will be preferred.
• Highly Proficient in Microsoft Office applications. Advanced skills in Excel preferred
• Well-versed in local employment laws and regulations such as Employment Act, Industrial Relations Act etc.
• Past experience in HRIS project and implementation will be advantageous.

Personal Attributes

• Numerate, strong analytical skills and has an eye for detail
• Strategic thinking mindset, Forward thinking with an improvement mind-set and appreciates the use of tech to drive smooth work processes
• Inquisitive with strong problem-solving skills
• Strong team player and willingness to guide junior members of the team.
• Possess excellent interpersonal, communication and writing skills
• Comfortable with managing multiple projects concurrently
• Able to thrive in a fast-paced and dynamic environment
• Resourceful and independent

Successful candidates will be hired at Manager or Senior Manager grade depending on qualifications and experience

Position Summary

As a Product Manager, you will be responsible for the Room Air Conditioning (RAC) and Commercial Air Conditioning (Single-splits, Multi-splits, VRF) product portfolio for Southeast Asia & Oceania. You will drive product strategy and innovation across the product portfolio through strong collaboration with key stakeholders in subsidiaries, along with Global Product Management, Product Planning, R&D, Regional Sales, Pre-Sales, Customer Service, Marketing, and Sales Planning teams.

We seek an experienced product enthusiast who thrives on ownership, proactivity, strong communication skills, and cross-functional teamwork. This high visibility role offers opportunities for growth within a fast-paced global company.

You will synthesize diverse ideas on strategy, and planning, build consensus, and execute next-generation product technologies and capabilities.

Roles & Responsibilities

· Champion the Air Conditioner product by executing the product vision and strategy

· Bring expertise and deep knowledge of market needs, identify unspoken pain points and problems

· Stay updated on industry standards and regulations and monitor market trends for sustainable innovation

· Constantly evaluate and enhance product strategy to increase sales and profitability

· Look at Profit and Loss analysis and profit improvement. Analyse financial performance, identify areas for improvement, and develop strategies to enhance profitability

· Thoroughly research markets and competitors to understand implications and develop an action plan

· Lead the ideation, solution creation, and value positioning by leveraging technical acumen

· Compare competitors’ products through benchmarking, analyzing specifications, and pricing

· Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth

· Provide critical inputs to New Product Development (NDP) / New Product Introduction (NPI) programs during the preparation phase. Act as the liaison between local teams, the SEAO office in Singapore, and the Suwon office in South Korea for alignment to ensure successful product launches

· Develop and implement product launch plans for the Air Conditioner line-up in partnership with local country teams

· Provide product-related inputs for marketing collaterals such as manuals, catalogs, websites, white papers, etc.

· Enhance supply forecasting and product life cycle management processes in line with the product strategy

· Support day-to-day operations for product-related issues and proactively work with key stakeholders

Skills & Qualifications

· Bachelor's degree in Business, Engineering, or a related field

· 6+ years’ experience in product management/development in relevant industries

· Strong business acumen and commercial mindset to connect technology, product features, and customer benefits

· Experience in international, multi-cultural / multi-layered, dynamic environment

· Ability to work effectively across internal and external organizations

· Agility and resilience to work and influence within the Samsung matrix environment at a local, regional, and global level

· Structured and strong analytical skills

· Excellent verbal and written communication skills in English

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea

Shaft Line Solutions (SLS) are looking for an experienced leader to develop the East Asia & Australasia region of our transactional Field Service (FS) business. SLS FS is a global team of service professionals with harmonised ways of working and the tools, processes and systems required to deliver the highest quality of services for our customers. In our team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, we never compromise them.

We are now looking for a Field Service Manager, East Asia & Australasia who can inspire and develop a continuous improvement mindset in a multiple country team. A leader who is both safety-focused and passionate about delivering the highest quality of services to our customers. The position is a permanent opportunity. The location for the position is at Pandan Crescent, Singapore.

Your main responsibilities:

• Lead and manage the operations of the transactional field service business for SLS.

• Ensure efficient operations and implement strategic action plans to meet strategic priorities.

• Ensure the end-to-end SLS field service process is followed in Team 4

• Ensure a high level of customer satisfaction.

• Lead and develop high performing teams while coaching, developing, and supporting talent.

• Foster and develop a generative safety culture within the organisation.

• Drive skill development, capacity planning and utilisation rates of service engineers

• Implement, maintain, and develop processes according to strategy and QHSE guidelines.

• Monitor and report on operational performance in relation to QEHS, Financial, Resourcing, Planning, Administration, Skills & Training, Tools & Investments.

Main requirements in this role:

• BSC in Marine Engineering

• Field Service Engineer background is desirable

• Solid experiences in leading Multi-cultural Field Service Team

• Safety-first mind-set with the ability to inspire others to climb the safety culture ladder.

• Commitment to delivering excellent customer service and a passion for continuous improvement.

• 5 years or more experience working within a Service Delivery function within the Marine Industry.

• Knowledge and understanding of SLS products and services is a must

• Good communication and team building skills.

• Marine engineering background is beneficial.

• Well-developed cultural awareness and situational sensitivity.

• Willing and able to travel.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

The Deputy M&E Manager (Buildings) is responsible for leading the M&E Coordinators and Supervisors in the planning, coordination and effective installation of M&E services based on project scope and requirements.

Job Responsibilities

• Ensure that all provision requirements as specified in tender documents are fully met.
• Liaise with statutory agencies, client, consultants, sub-contractors, vendors and project site operation team to facilitate installation works and progress on site.
• Identify key design and delivery issues / solutions or risks. Resolve any technical or design related issues with the relevant stakeholders in a prompt and effective manner.
• Involved in reviewing M&E tender documents and highlight contractual requirements including the proposal for value engineering.
• Establish and maintain good relationship with clients / developers, sub-contractor and suppliers.
• Manage interfaces and coordination works, design and construction of transit projects with all Nominated Sub-Contractor (NSC)
• Monitor and control M&E costs within the project budget
• Adherence to safety practices in the workplace

Job Requirements

• Degree in Mechanical or Electrical Engineering from a recognized University
• Possess at least 10 years of relevant work experience with A1 main contractor and has managed large scale projects with project value at least $100million and above
• Possess at least 5 years of experience in managing team
• Strong technical and design knowledge in terms of various M&E systems and services
• Candidates is required to have project experience in data centers, commercial buildings or other buildings projects
• Possess effective analytical, problem-solving, project management, stakeholder management and leadership skills
• Able to work under pressure, fast and dynamic environment

Benefits:

• Entry level welcome and training provided
• Upon completion of 12 months contract, candidate will be entitled to 1 month bonus

Working Days and Timing (rostered):

• 5 days work week: Monday to Friday 8:30am - 6pm
• 5.5 days work week: Monday to Friday (8.30am to 5:30pm) & Saturday (8.30am to 12.30pm)

Job Description:

This is a contract role for a Customer Service located in ALPS Ave. Our client, one of the largest and most trusted global shipping and logistics companies, ships and tracks domestic and international deliveries. You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Specific Responsibilities

Responsibilities (but not limited to the following)

• Tracking student attendance
• Printing worksheets for classes
• Coordinating make-up classes with parents and updating timetable
• Collecting payment for classes
• Answering general enquiries regarding classes
• Perform any other ad-hoc duties not limited to:
• Taking and sending photos of students to parents
• Sending ad-hoc messages to parents for reminder/events/updates
• Inform instructors of new students
• Tidying the centre

Job Requirements

• Ability to multi-task
• Good team-player
• Communicate effectively
• Ability to work well under pressure
• Require to work on both weekends
• Weekday hours available
• >18 year old, students are welcome to apply
• Commit at least 6 months

Qualifications

• Minimum educational qualification of “O” Level or equivalent;
• Proficient in Microsoft Word and Excel;
• Fluent in English. Ability to speak another language will be an added advantage.

Working hours (For Part-Timers)

• Weekdays (1pm-830pm); Weekends (9am-630pm)

Working hours (For Full-Timers)

• Weekdays (1030am-830pm); Weekends (9am-7pm)

Location

Available in either of the following:

• Bukit Timah Shopping Centre
• Djitsun Mall @ Ang Mo Kio

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We’re looking for an Account Executive to join our Commercial team, drive revenue through the acquisition of new job vacancies in the Singapore SMB segment. This will be achieved by acquiring new accounts, increasing wallet share of existing accounts, and collaborating with service teams to maintain a high level of client satisfaction.

What You’ll Be Doing

You will be hunting leads and farming existing clients, measured by the number of newly acquired jobs from both books, and ultimately revenue from Startups and SME clients. The role will demand face-to-face interaction and expect you to build valuable relationships with clients at various levels.

In this role, you will:

• Grow the business by acquiring new hiring partners, measured by total newly acquired companies, jobs, and revenue from new clients
• Grow the business by expanding share of wallet from existing clients, measured by total new jobs and revenue from existing clients
• Cross-sell various Glints’ products and services across our offices within Southeast Asia
• Collaborate with the Sales Development team to effectively acquire the requisite number of leads
• Collaborate with the other sales teams such as Recruiters and Product Marketing to effectively meet the company’s strategic objectives in terms of sales, profit, and growth targets.

Why You Should Join Us

• You will become a part of an exciting, fast-growing tech startup in Southeast Asia, poised to become the leader of the Edutech and HRTech space in the region
• You will have great influence on our business or the processes, and get the chance to work with a driven team, backed by experienced investors and advisors
• You will also be directly exposed to the fastest growing emerging markets in the region (Indonesia, Vietnam, Philippines, Taiwan etc.).
• Autonomy: You are joining a versatile team where you will be given lots of autonomy and trust to build the your own pipeline of business leads from scratch

Who We Are Looking For

• Min. 1 year of working experience in B2B service sales and/or account management
• Proven track record of exceeding or high achievements in individual targets in terms of closing deals and gaining revenue, either in sales, account management, or similar function
• Great organisational skills with the ability to prioritise, and is able to forecast accurately (at least 2 quarters ahead)
• High attention to detail, with a process and solution-oriented mindset
• Someone who loves winning and earning high commissions
  

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency. Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
2. Integrity: Have courage, be guided by the truth, don’t be afraid
3. Impact: Missionaries, not mercenaries
4. Beginners’ Mindset: Stay humble, don’t be attached to ego
5. Customer Obsessed: Customers First
6. Ownership: Care intensely about the mission and take responsibility
7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short - this is the right environment for those with innovative ideas and impulses. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting jobs with interesting prospects and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Technical/Engineering Services Manager (Waterproofing)

Job description:

We are seeking specialist to fill in the role of a Technical/Engineering Services Manager for waterproofing construction projects in Singapore. The successful applicant's primary responsibility is to provide support for Triflex waterproofing product application to all our customers. He will work closely with building contractors, engineers, site supervisors and facility managers to create solutions for waterproofing challenges and to demonstrate application techniques waterproofing projects. This is a challenging and rewarding opportunity for an ambitious individual with a passion for specialist waterproofing products and the desire to make a real difference in the building industry.

The successful applicant shall be responsible for:

1. Product presentations and demonstration

2. Development and implementation of technical training program for applicators

3. Analysis of project site requirements

4. Assessment of business opportunities for Triflex products

5. Support on clients' project execution throughtout its term

6. Safety briefing and risk assessment

7. Applicator training and competency check

8. Compliance oversight (method statement, safety protocols, building standards)

9. Client relationship building (decision makers, designers / planners, project execution team)

10. Reporting and documentation (project status, technical meetings /trainings)

Qualifications Required

1. Minimum 3 years working experience as a site supervisor for building envelope construction, specializing in waterproofing, roofing, flooring or tiling.

2. Well acquainted with various building envelope materials and construction methodologies.

3. Extensive experience in handling waterproofing materials, application techniques, industry standards, as well as local regulations and building codes for waterproofing in Singapore.

4. Proven track record in working with project engineers, building contractors and property owners.

5. Able to understand shop drawings and specification documents.

6. Demonstrated ability to build rapport and maintain strong relationships with customers and partners.

7. Able to understand shop drawings and specification documents.

8. Fluent in both spoken and written English, knowledge of local language is an advantage.

9. Must be physically fit, mentally agile and able to work under varying work schedule.

10. Possesses class 3 driving license in Singapore.

Required Soft Skills

1. Able to present confidently and convincingly to a wide variety of audiences/ groups.

2. Teamworking, relationship-building and influencing skills.

3. A methodical approach to work, organized and time conscious.

4. Reliable and prudent in the use of company resources.

5. Resourceful, analytical, focused on solution-based approach.

6. Open-minded and self-directing.

Educational Requirements

Minimum ITE in an industry-relevant field of study (Building Construction).

Others:

Singaporeans only.

Commencement date:

Able to start work immediately.

Benefits:

• Entry level welcome and training provided
• Upon completion of 12 months contract, candidate will be entitled to 1 month bonus

Working Days and Timing (rostered):

• 5 days work week: Monday to Friday 8:30am - 6pm
• 5.5 days work week: Monday to Friday (8.30am to 5:30pm) & Saturday (8.30am to 12.30pm)

Job Description:

This is a contract role for a Customer Service located in ALPS Ave. Our client, one of the largest and most trusted global shipping and logistics companies, ships and tracks domestic and international deliveries. You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Job Description
Executes campaigns and supports tactical activities (E.g., In-person event, email marketing, digital marketing)
Liaise with internal and external stakeholders and assist with project management duties (including logistics and milestone management) for related marketing events
Monitor and track progress of campaigns using various marketing metrics and provide post-event evaluation, reporting and analysis
Collaborate with sales teams to identify and capitalize on opportunities to strengthen lead generation activities
Sourcing new sales opportunities through inbound lead follow-up and outbound cold emails
Conduct market research and analysis to evaluate trends, branding awareness and competition ventures

Requirements
Bachelors Degree in Marketing or relevant discipline
Minimum 2 years of similar Marketing experience within ICT Industry
B2B Event Management or Content Creation experience will be an advantage
Proficient in MS Office and marketing related software/ tools (HubSpot, Canva, Adobe Photoshop, Adobe Illustrator etc.)

-------------

Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an IT Service Manager to grow our business.

Responsibilities

• Managing the system monitoring tool to proactively identify and prevent the system issues and trigger the incident management with different team.
• Overseeing day-to-day defect management for critical incidents, providing regular updates, and ensuring timely resolutions.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinated approval for maintenance work and notification.
• Align with Outsourcing Management Framework and Implement the outsourcing practices for IT outsourcing.
• Manage the IT Outsourcing Risks of a group of service providers engaged to ensure the outsourcing risk exposure over the key processes are within Risk Policy.
• Conduct site visits to assess the compliance to established processes of outsourced services/activities.
• Assess and mitigate outsourcing risk to an acceptable level and recommend follow-up action or facilitate risk acceptance.
• Conduct validation to ensure issues/risks noted during site visits are rectified or mitigated adequately & timely.
• Collaborate with the relevant stakeholders (Group Risk/Compliance/Legal/Audit/Ops Risk/Subject Matter Experts) to address Outsourcing Risk-related matters.
• Conduct risk-related briefings and/or training to service providers, where appropriate.
• Perform peer review(s) on site visit documentation to ensure quality assurance.
• Establish the process to proactively monitor the service quality.
• Support operational and process improvement initiatives on service providers.

Requirements

• Bachelor’s degree in accountancy, Business or Banking and Finance will be preferred.
• 3+ years of experience in IT Operations and/or IT Outsourcing Governance in the above functions.
• Experience in conducting outsourcing due-diligence and risk assessment for public cloud service providers.
• Familiar with Outsourcing guideline issued by MAS and ABS.
• Good interpersonal and communication skills.
• Possess good control mindset and able to understand a broad range of operational issues.
• Self-starter and ability to multi-task.
• Strong planning, organizational and analytical skills.
• Attention to details and good analytical skills.
• Ability to work independently, with strong planning and organization skills.
• A team player with the ability to drive and complete initiatives independently.

As general manager, you will oversee your local office, and be responsible for the overall performance of that team.

You will thus have some involvement in all aspects of the business. You will work with clients; manage your team and address internal issues; liaise with Omnicom stakeholders; and play a role in new business too.

You will line manage the most senior members of the account management team. This means conducting regular appraisals of these individuals, and frequent check ins – both 1-on-1s and group management meetings. You will guide these individuals in the management of more junior members of the account management team. While you will not line manage these people yourself or work as closely with them, you should seek to develop a relationship with everyone in your team, and ensure they are able to approach you where necessary.

You will support your team to address performance matters when they arise, delivering difficult messages in a sensitive but clear way, and liaising with HR when necessary.

Generally you will not line manage people in your office, who sit in other functional teams (eg platforms, talent or new business). Nevertheless, you should have a healthy working relationship with these individuals, and have a clear picture of their work and how they can maximize their impact at the local level.

You will set up account teams for success. Working closely with the senior management team, you will monitor and adjust capacity, workload and distribution.

You will be responsible for hiring and promotion decisions within the account management team and work closely with Mother Tongue’s Head of Training for effective onboarding. You will also identify training requirements across the senior team in general, and address these needs.

You will serve as the figurehead of the agency locally. As such, you should attend industry events and work to improve the profile of the business in your area among both prospective clients and employees. In new business, you will be supported by the business development team who will work to the same aim and have more of a focus on converting opportunities.

With your team, you are responsible for ensuring Mother Tongue’s global culture is adopted and embraced locally – while allowing for some minor differences according to local customs. Likewise, you should ensure that our standard processes and ways of working are followed consistently.

You will coordinate with other Omnicom entities, particularly within the eg+ Group. You should develop relationships with key stakeholders at our sister agencies, and ensure they understand and think positively of Mother Tongue’s offering and ways of working.

You will collaborate with the central management team in London, and act as a bridge between the central group and your local office. This will involve conveying information and implementing decisions taken centrally and communicating the needs and preferences of your office to central management. At the same time, you will share your thoughts and ideas around the global business and consider the broader organization beyond your office. As part of this, you should develop positive relationships with your counterparts in other offices.

You should keep abreast of industry developments and identify both threats to and opportunities for Mother Tongue – whether in your market or internationally. Likewise, you should have an overview of what is happening within your team and the performance of your office, identify trends whether positive or negative, and ways of either amplifying or correcting these.

With regards to clients, you should only be acting as the day-to-day lead on accounts by exception. However, it is important you have a relationship with senior stakeholders on your biggest local relationships, and your highest priority accounts. Your role here is to ensure that our key clients know they are a priority for us, that they have a senior sponsor they can come to in the case of any challenges, and for you to have a clear picture of the relationship – and potential opportunities for growth.

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for an office based Customer Success Executive to join our team.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Possess minimum Nitec / Diploma in any discipline.
• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.
• Only Singaporeans may apply.

As an employee of FoodXervices Inc, you will enjoy the following benefits:

• Access to company gym facilities
• Staff discount rates for company listed products
• Free parking
• Work from home 1 day per week (After probation)

Job Description

• Order taking and processing of Wet Market, Supermarket and/or Food Service customers' orders
• Handle customer enquiries and feedback
• Customer Account servicing
• Update pricing and allocation of stock in ERP system

Job Requirements

• Min O Level with 2 years similar experience
• Meticulous and organised individual
• Excellent interpersonal skills
• Mandarin language essential due to product (pork) and customer base.
• Proficient in MS Office
• Microsoft Dynamic (Navision) knowledge will be an advantage
• Able to work on Public Holidays and Saturday
• Alternate Saturdays (9.00am to 6.00pm)

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW Group is seeking an SOX Manager to join our SOX Team with the responsibility to design and implement SOX controls to ensure compliance with Sarbanes-Oxley ("SOX") regulations. Your primary focus will be on understanding end-to-end business processes and controls, including identifying control design gaps and testing operating effectiveness of controls. This role involves coordinating with various departments to ensure internal controls are effectively designed and operating efficiently. The ideal candidate will have a strong background in audit or SOX compliance with a SEC registrant within the maritime industry.

Responsibilities:

• Develop, direct and lead SOX compliance efforts including annual risk assessment and scoping exercise, assessment of controls design, controls effectiveness validation, timely tracking on gap remediation according to the relevant framework surrounding the ICFR (e.g. COSO, PCAOB, SEC guidelines, etc)
• Maintain and update SOX test plans, perform test work and provide guidance to team members on testing approaches and methodologies in accordance with the relevant frameworks
• Collaborate with business departments and IT to provide guidance to ensure proper alignment with SOX requirements and ensure controls over financial reporting are effective
• Provide SOX training and refresher to stakeholders to enhance awareness and quality of SOX controls
• Prepare and present reports on SOX compliance status to senior management and the audit committee.
• Collaborate with Internal and External Auditors and other stakeholders to support the SOX audits and reviews

• Degree in Accounting / Finance or a related field. Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or equivalent
• Minimum of 7+ years of professional working experience required in SOX or audit compliance, or a similar role; 2-3 years of Big 4 experience strongly preferred
• Strong analytical and problem-solving skills and proficient in utilising tools (e.g. Visio, SOX compliance software)
• Strong project management skills with the ability to manage multiple priorities and deliver results within defined timelines
• Excellent communication and interpersonal skills to lead and collaborate effectively with cross-functional stakeholders at all levels to understand comprehensive process flows and control matrices
• A diligent and effective manager who leads by example, demonstrates strong personal credibility and integrity, and works effectively as an integral part of the SOX team to achieve challenging and dynamic objectives

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Manager

We are seeking a highly skilled and experienced Product Manager who will be reporting into our Director of Product Management. You will be defining, planning, and executing the product strategy. As a Product Manager, you will have an eye to deliver successful fintech products while collaborating with cross-functional teams. With a strong background in customer-centric product development, you will define success metrics and constantly measure the impact of our work

You will:

• Drive the creation and alignment of product roadmap based on a keen understanding of relevant data, competitor, customer and market insights
• Define and track metrics related to product success and the success of new features
• Prepare clear requirements for compelling product launches, factoring in legal/compliance/financial requirements and translating these into clear PRDs
• Manage complex integrations including working with external parties/vendors to ensure clear scoping and timely delivery
• Communicating requirements with engineering and other stakeholders as needed (in both written and verbal form)
• Coordinate effective launches of new features including go-to-market planning, customer comms/FAQs, financial reconciliation needs, and appropriate release planning (including considerations for de-risking or alpha/beta tests as needed)
• Exercise good judgment with defining the scope of each project, balancing different stakeholder needs and trade-offs
• Perform other related duties as may be assigned from time to time.

You have:

• 3-5 years of outstanding and relevant product management. You should have demonstrated a strong track record of delivering business outcomes and moving key metrics.
• Strong capability to collaborate and drive alignment across different teams/stakeholders.
• You are able to clearly articulate options and trade-offs, and demonstrate strong product judgement in your recommendations.
• Good grasp of experience in workflows/processes to help us scale while ensuring a delightful customer experience while creating optimal market and business impact
• Experience working on consumer mobile applications would be preferred
• If you’ve launched products in new markets, that would be a bonus as well

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Build and manage relationships with C-level clients and senior partner stakeholders. Develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.
• Structure a clear, long-term joint strategy between Google and clients, and lead a cross functional team within Google to collaborate on projects and drive client success.
• Plan for, and achieve, growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
• Build an in-depth knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 6 years of experience with an advanced degree.

Preferred qualifications

• 6 years of experience managing relationships with customers and/or agencies and service partners at an executive level.
• 2 years of experience working in a complex, matrixed organization.
• Experience in a leadership role.
• Proven track record of success in strategic sales and account management, with a focus on large clients.
• Strong communication, interpersonal, and presentation skills, with the ability to build rapport and influence at all levels

Role Summary:

To play the lead role in planning, executing, monitoring, controlling, and closing projects. Delivering engagements on time, within the budget, and within expected profit margins while keeping external and internal stakeholders in the know and ensure a high degree of satisfaction to the customer with CSAT ratings of 4.8+

Responsibilities:

• Creating clear and concise project plans to both execute the project and monitor its progress and adjust along the way as needed before the project reaches its final stages and cut through bureaucracy steering teams to the final goal.

• Efficiently managing against contract, controlling the project through minimising uncertainty, setting realistic deadlines, proactively managing scope creep, budgets, resources, and time.

• Maintaining effective communication, ensuring the customer is fully informed and up to date on key performance indicators including but not limited to schedule, risks, issues, decisions, budgets, change requests etc

• Strong technical skills and technical acumen and a solid understanding of software development and ServiceNow.

• Proactively managing information, documenting critical discussions/meetings through formal channels, analysing data and documentation for inaccuracies, keeping knowledge and decisions flowing seamlessly.

• Intuitively, identifying, evaluating, mitigating, and communicating potential risks before the project begins and throughout the engagement.

• Meticulously monitoring actuals against forecasted across progress, milestones, budgets, performance and implementing immediate corrective measures where needed.

• Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, presenting comprehensive reports documenting status and key performance indicators, drafting change requests and project documentation.

Managing and developing strong relationships and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders ensuring technology design and solutions are aligned with business requirements

• Working independently on engagements with the ability to wear many hats providing holistic services across engagement management, advisory, consulting and implementation

• Collaborating effectively with Enablers local and remote to drive successful outcomes on time and within budget providing support and mentorship

• Champion of the Enable Way methodology, contributing regularly to continual improvement and reviewing processes and documentation for successful customer engagements

• Identifying opportunities and influence clients to adopt Enable services including CASE, Rapid Seeds and ServiceNow platform modules, functionality, and upgrades.

Qualifications & Certifications:

• IT Degree or relevant tertiary education in Computer Science Willingness and ability to learn/achieve ServiceNow certifications

• ServiceNow Practitioner Technical Project Manager Path

• ServiceNow Associate Technical Project Manager Path

• Agile SAFe Certification

• ITIL Foundation Certified

• ServiceNow Fundamentals - Trained

• ServiceNow sales & presales accreditation in 4+ Product lines

• Enable Way People Leader Certified

Project Management Certification

•Any other ServiceNow Certification in CSA

• ServiceNow Professional Technical Project Manager Path

• ITIL Foundation Certified

Skills Matrix:

• Experience in end-to-end Engagement management and successful delivery of small to medium sized projects including coordinating resources, providing functional expertise and delivering quality outcomes

• Managing projects against contracts including invoicing, schedules, project change requests, and stakeholder conflict

• Drafting and adjusting project schedules to meet scope and aggressive timeline

• Leading customer workshops with acute attention to detail, engaging in feedback, listening well, capturing and document detailed risks, issues, decisions and actions.

• Providing quality assurance across all customer content, articulating, and translating requirements to business stakeholders

• Presenting and facilitating customer showcases that are carefully planned, considering customer use cases, personas and areas of interest for different audience

• 3+ years successful ServiceNow project delivery in multiple customer engagements

• Some people leadership / coaching experience

• General understanding of ServiceNow licensing

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

The International Growth Team (IGT) helps customers and Google realize the full potential of international growth across Google Ads. We're a global team composed of experienced Strategy Consultants, Consultative Sellers, and Operations Experts. We pride ourselves on our deep knowledge across industries, geographies, and products. Our core identity is that of being strategy partners (i.e. transforming export intelligence into bold actions that drive growth), connection catalysts, and being global natives. Our customers operate in an increasingly globalized world. Google’s global reach and in-depth market knowledge allow us to support our advertisers along the various steps of their international growth journey. As an expert on international expansion processes/success factors and member of a global network, you'll be a trusted advisor and partner to our customers. From strategic planning support, identifying the right target markets, to setting them up for success within their non-domestic footprint, you'll provide insights and direct support, helping them reach and exceed their international ambitions.

Qualifications

Job responsibilities

• Identify high-impact international growth opportunities based on existing frameworks and tools, and develop new ideas and approaches to drive international growth and scale for an assigned portfolio.
• Understand customer's objectives, and be a digital consultant to businesses in APAC looking for international opportunities.
• Understand the market landscape, and develop and execute projects around international growth, impacting clients' understanding of global markets.
• Contribute to growing international growth acumen and resources within Google, and support other members in your network by sharing knowledge about your assigned market.
• Build thorough knowledge related to advertising on Google, Google Display Network, and YouTube.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in advertising sales, consulting, media, or working with advertising agencies.
• Experience in cross-border or exporting business.
• Experience in an analytical capacity, leveraging data to generate market insights or business proposals.
• Experience in a sales or client-engagement role.
• Ability to communicate in English and French, German, or Spanish fluently to interact with local clients and stakeholders.

Preferred qualifications

• Experience developing grounded, insight-driven narratives and applying them in mobile, digital, and offline mediums into actionable business growth opportunities.
• Experience working in Europe or knowledge of European markets/regions.
• Knowledge of digital advertising.
• Ability to take initiative and work well in ambiguity, with an entrepreneurial and goal oriented mindset.
• Excellent communication, analytical, project management, presentation, and organizational skills, and ability to tell stories with data.

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• 5.5 days work week, public holidays as per scheduled

POSITION SUMMARY

Reporting to the Deputy Director, Talent Management & Capability Development, the hire will be one of the team leads within Synapxe Academy, supervising a total of 3 assistant managers and/or executives in managing the learning operations, digitalization and productivity efforts as well as delivery experience. He/ she is required to work with the rest of the Academy team to drive, support and facilitate transformative learning initiatives, with the view to build a high performing, agile and future-ready health tech workforce in Synapxe.

RESPONSIBILITIES:

• Streamline and set up a strong learning delivery structure for the Academy operations which will enable a good employee experience and is productive.
• Review the Learning and Development Policy to ensure that the policy is updated in line with the learning philosophies and operating model.
• Establish a set of standard operating procedures that will serve as knowledge management and guide for all key learning operations.
• Monitor and track learning budget utilisation, timely completion of mandatory programmes by staff as well as report learning metrics to the various business units and at the organisational level
• Spearhead our learning digitalisation efforts, including procurement of advanced e-learning tools (e.g. virtual reality training), in-house creation of e-learning programmes using the tools and design a structure which will enable the wider organisation to tap on the tools for their learning needs.
• Manage the SuccessFactors Learning Management System, specifically in ensuring seamless setting up of programmes/curriculum, updating of learning roadmaps, rolling out of mandatory programmes, integration with other e-learning platforms such as Udemy as well as accurate recording of learning history.
• Review and establish a common set of contractual terms with external learning vendors and contracting process, which will guide the procurement of learning support and vendor management across the entire Academy team.
• Manage and review enterprise-level learning subscriptions, such as Udemy, Gartner, Singapore Computer Society, to ensure good return-of-investment and cost effectiveness.
• Manage the learning facilities within Synapxe and ensure that they are set up properly to support the delivery of learning programmes.
• Drive all learning marketing and communication efforts; and ensure that all learning touchpoints such as the Intranet and mailbox, are updated and maintained.
• Work very closely with the Competency Development and Governance team to support the learning needs of the organisation. This includes collaborating very closely with them to plan and organise the developmental interventions to support business needs, to ensure that the Synapxe workforce has the right capabilities to support the business.
• As a learning partner to the selected Business Units (BUs), work with BUs to (1) carry out learning needs analysis to identify training needs, (2) identify suitable vendors for training, and (3) support in programme implementation. Be the first port of call when BUs have training-related queries.
• Collaborate with BUs to develop learning roadmaps based on competency frameworks to ensure that the learning needs for employees are clearly reflected for different job grades.
• Facilitate and oversee in-house training programmes for staff such as Group Orientation in an engaging and professional manner.
• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant.

REQUIREMENTS:

• Degree with more than 15 years of working experience and prior experience in Learning and Development domain.
• Has at least 5 years of supervisory experience managing a small team of at least 3 staff independently.
• Proven track record in managing learning operations and systems, facilitation, programme development, and learning solutions deployment.
• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications would be an advantage.
• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once.
• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage.
• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through.