The M&E Commissioning Manager is responsible for the strategic planning and delivery of the testing and commissioning of M&E Systems and Services as per contractual requirements.

Job Responsibilities

• Collaborate with cross-functional teams for a smooth transition from commissioning to operations (going live) including ensuring the requirements and schedules are incorporated into all construction contracts and construction costs.
• Create and review Commissioning Plan and implement Data Centra Level 1 to Level 5 commissioning procedures in effective and efficient manner.
• Incorporate commissioning activities (durations and logic) into master project schedule with the collaborate with vendor commissioning personnel.
• Furnish copy of all material / information required by the Commissioning Agent including those provided by Services Contractor / Specialist Vendors for forwarding to the client as form of reporting, e.g., current and lookahead Commissioning activities, commissioning issues status inclusive of closed and new issues, construction and commissioning related health and safety observations and recommendations, etc.
• Maintain a detailed schedule during the construction phase. Provide an updated and accurate commissioning filter of the schedule at each Commissioning meeting.
• Develop comprehensive and project specific flushing and cleaning of various piping systems in coordination with the Commissioning Agent.

Job Requirements

• Degree in Mechanical/Electrical Engineering or related discipline
• 8 years+ of relevant testing and commission of M&E systems and services experience, preferably in data centers, commercial project, construction capital projects strategy and supply chain.
• Certified Data Center Professional with Project Management certification preferred.
• Independent decision-maker, problem solver who takes communicates their own ownership and accountability.
• Strong stakeholder management.
• Able to work in a fast paced and dynamic environment.

We are seeking an experienced Finance Manager with a strong passion for the gaming industry to oversee and enhance our financial operations. This role will involve developing and implementing accounting standards, managing financial matters for both Singapore and overseas entities, and ensuring compliance with local regulatory requirements and group management requirements.

Job Responsibilities:

• Establish and Maintain Bookkeeping Standards:
  • Develop and establish accounting standards for Singapore and other overseas entities, to ensure the compliance with local and group financial reporting and tax filing needs.
• Accounting Automation Management:
  • Identify and prioritize automation needs, lead the automation and implementation of financial systems from 0 to 1.
• Financial Reporting:
  • Review Singapore's accounts and handle comprehensive accounting matters for other overseas entities, including but not limited to GL preparation, standalone reports or consolidation reports issuance, and other FR related statutory filings.
• Regulatory Compliance:
  • Stay updated with overseas local regulations and ensure compliance with all local reporting and filing requirements. Liaise with external auditors and corporate secretaries and regulatory bodies as needed.
  • Oversee the connection between accounting, financial reporting, and tax declarations, ensuring an understanding of their interrelations and overall compliance of regulatory requirements.
• Strategic Planning and Implementation:
  • Identify opportunities for process improvement and cost optimization, lead the strategic planning development and implementation
• Team Management:
  • Continuously develop the skills and knowledge of the finance team, and provide tailored tasks to enhance team capabilities, driving overall team growth.
• Ad-hoc Duties:
  • Perform other ad-hoc duties as assigned by the Group Accounting team.

Job Requirements:

• Bachelor’s degree or above in accounting or any related field.
• Minimum 8-10 years of working experience, including experience in a professional firm and in-house financial, with experience in handling more comprehensive financial matters, financial reporting, and tax declarations.
• Strong experience in handling complex financial transactions and comprehensive accounting operations.
• Proven ability to lead the standardization and automation of financial processes, particularly for overseas regulations.
• Experience in business planning, with a proven ability to lead and execute plans effectively.
• Familiarity with office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is a plus.

------------- Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

We are seeking a motivated and accounts and client relations executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Accounts & Client Relations Executive, you will play a key role in building and maintaining client relations.

Job Description

• Handling of client enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with client outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all client records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in CRM software and ITQ is a plus
• A passion for the country and culture
• Willing to learn

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

WSP Consultancy Pte Ltd

This is a role requires a driven and detailed individual, with expertise in finance, accounting, reporting and experience with managing statutory requirements as such year-end audit, GST submission and year-end tax filing. This is a hands-on role as you will be required to take on detailed budget submissions, preparing financial reports etc.

The role has a high visibility to Management and opportunity to drive process improvements and manage outsourcing to shared services centre in Guangzhou.

Responsibilities:

1. Actively lead the accounting function, ensuring timely period end close, preparation and submission of reports, review of balance sheet schedules and reconciliations. Ensure all month end journals are recorded, and management reports prepared and submitted on time.

2. Review all intercompany reconciliations, oversee the management and resolution of discrepancies.

3. Oversee the Accounts Payable function, cashflow projections and payment runs.

4. Plan and manage the year end audits to ensure timely completion and filing of accounts. Assist with the preparation of statutory financial statements and ensure statutory deadlines are met.

5. Participate in the half yearly forecast exercise, co-ordinate data uploading from Project Finance, aggregate Company level submissions, compile and prepare the respective reports required for the review and submission.

6. Manage queries from Group companies and Asia HQ and resolve issues.

7. Review project backlog tabulation and phasing regularly. Highlight areas for follow-up and work with Project Finance on team on updates.

8. Participate actively and work closely with business leaders to support business improvements and Project Finance team on project related matters.

9. Support the team on their career and professional development.

Requirements:

• Degree in Accountancy/ACCA with at least 5 years in a related role. Good knowledge of GST, withholding tax and corporate tax.
• Experience with handling budget and reporting for multiple cost centres and divisions within a single company. Prior working experience in a service-related organization or construction industry will be advantageous.
• Team player with a hands-on, can-do attitude. Self-motivated, meticulous, keen attention to details and comfortable with handling detailed and voluminous financial reports and committed to deadlines.
• Applied knowledge of Oracle, EPM and Hyperion Financial Management and advanced EXCEL skills.
• Good verbal and written communication, comfortable communicating with multiple senior leaders.
• Adaptable and able to work under pressure, good personal efficiency, can-do attitude.

Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

Company Background

Kith are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do. With sincerity and care for the needs of the people it serves, Kith is a place where people are inspired and happy to work in. We believe in nurturing strong bonds with our people and the customers we serve through sincerity and honesty in all that we do!

Job Responsibilities

Customer Service

• Provide excellent customer service and management at all times.
• Proactively assist in offering information and alternatives to help customers including up-selling menu items and daily specials.

Café Operation

• Assist in performing opening and closing shift duties whenever required with appropriate supervision.
• Perform operational duties which include barista duties, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Responsible for stock positioning, shelf life, and monitoring of stock level (food display, beverages, perishable & non-inventory items).
• Perform cashiering duties on POS system and ensure orders are entered accurately for kitchen processing.
• Assist in ensuring that all menu offerings are in stock, check on customers’ orders, and provide recommendations for food/beverage menu.
• Follow company Standard Operating Procedures (SOP) at all times.
• Deliver professional cleanliness, effectiveness and efficiencies in the café.
• Undertake any other assignments and/or ad hoc duties as and when assigned.

Other Requirements

• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willing to learn
• Be a team player
• Attention to details
• Attendance and punctuality to work is required
• Any past café experience would be advantageous

Work Location

• West Coast

Remuneration & Working Hours

Salary: $12 to $14 / hour

Expected hours: 20 – 24 per week

Job Types: Part-time, Internship, Fresh graduate, Student job

Benefits:

• Employee discount
• Staff meals provided

Schedule:

• Early shift
• Holidays
• Night shift
• Weekend availability

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

We welcome you to our friendly and family-oriented company. Interested applicants, please email your updated resume, earliest availability and expected salary to: [email protected]

We regret that only shortlisted applicants will be contacted.

• Assist the Technical Project Management in the negotiation of customer demands and specifications as regards to effort and cost estimates/calculations
• Develop Work flow System & manage the system for workers onsite monitoring modules.
• Lead and supervise work executed by local and off-shore resources, ensure smooth workflow in delivery of codes from development to production.
• Working experience in Singapore min. 5+ yrs experience in project management within a IT development environment with project , project planning, project deliverables, and team management.
• Knowledge in Web and Mobile development (web application & web services)
• Track development milestones closely and re-prioritize deliverables
• Remain knowledgeable of new technologies and carry out research and experimentation to best achieve good system designs
• Translate business and functional requirements into technical specifications
• The ability to communicate technical information clearly to both technical and non-technical audiences
• Work closely with team and business users to develop and improve operations processes and procedures
• Maintain technical standards and ensure adherence to best practices, frameworks, follow standards/guidelines
• Provide recommendations to achieve better system performance and efficiency
• Track, verify, and report on costs incurred for development
• Carry out other technical related duties that may be required
• Report to the Director

Job Description: Sales Manager

Roles & Responsibilities

· Manage all aspects of sales activities with existing and new customers

for Park Systems in Southeast Asia and Oceana region

· Manage channel partners in Southeast Asia to accelerate business

growth

· Identify opportunities and build credibility with customers by utilizing

your product knowledge and deliver value proposition to customers

· Develop and implement annual and quarterly sales and marketing

plan to strive for higher market coverage and lead generation

· Ability to develop growth strategy to meet the growth target

· Work closely with application team to provide product presentation

and sample demonstration

· Willing to travel and work long hours including weekends when

needed

Requirements:

· Bachelor’s degree in Electrical & Electronics Engineering, Physics or

Chemistry

· At least 2 years of working experience in scientific equipment sales.

Strong understanding of Atomic Force Microscope (AFM) and ability to

operate AFM is an added advantage

· Experience in working with channel partners to expend the business

in Southeast Asia

· Pleasant personality with self-motivation, confidence, ability to work

independently and strong customer service oriented skills

· Excellent communication skills, possessed strong leadership skills

with ability to lead

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

Job Description:

• Set up Global ocean shipping strategy and lead to set up revenue model

• Establish Strategic Relationship with Carriers/Vendors to secure competitive rates through market sensing and Vessel Management

• Negotiate the price, Vessel Management, Management in performance/CAPA

• Ensure that FAK from most carriers are obtained and analysed to provide the most competitive rates on Cello Square Platform (Expand carrier/ vendor list, if required)

• Through establishment of suitable shipping strategy, lead the ocean shipping service for affiliates and external customers

•Through CAPA Management, secure and lead the operational stability

• Develop the long-term collaboration programs between C-levels of global shipping companies and Strengthening the strategic networks

• Support SEA business RFQs and quotations

• Pre-sensing issues related to ocean shipping services and set up / managing countermeasure

Requirement:

• Above Bachelor degree, major in Business/Logistics/Marketing etc.

• Above 10 years experience in Global Shipping company/ 3PL company/ Ocean related logistic works

• Have deep knowledge about Ocean Pricing, SCM logistic

• Fluent in English, Negotiation skill, Relationship Management Skill

• MS Office skills (Word/Excel/Power Point)

• Have deep understanding with Global Shipping company's finance situation, have a good strategic negotiation leading skill

• Leadership, Team Building, Ability to find out solution for port issues

• Negotiation skill with customers when urgent request

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Position Overview

Create sales plan, including the cultivation of existing accounts and development of new accounts, to close API-6A Products sales in assigned territory.

Essential Job Functions

· Create sales plan for assigned territory, including prospecting, qualifying and cultivating new sales leads and enhancing existing account sales

· Utilize multiple methods to connect with current and prospective clients to qualify and drive leads through the sales pipeline

· Identify and close additional purchases of API-6A products with existing customer base

· Maintain sound business relationships by visiting customers in person on a regular basis

· Review customer inquiry documentation to determine appropriate Neway product selection, including creation of order notations related to exceptions or deviations

· Respond to requests from customers for information, including written clarification on quotation and purchase order requirements

· Collaborate cross-functionally to ensure detailed and complete quotation packages based on project specifications, customer requirements and deadlines

· Prepare bi-weekly sales update report, including customer visit action items and outcomes, status of larger/successful purchase orders, lost orders/projects, upcoming client visit plans, and critical industry news and trends

· Prepare quarterly progress updates on accounts’ sales

· Provide Inside Sales team with customer equipment forecasts to meet reporting deadlines

· Collaborate internally on quality and/or engineering specifications related to customer inquiries to ensure conformance with customer requirements

· Assist, as needed, with technical advice for equipment and/or field related issues, day to day operations and sales initiatives such as Product presentations, Trade Show participation, product training, company functions, and customer visits

· Ensure that all business travel and customer entertainment expenses abide by corporate policies and ethical standards

· Remain knowledgeable and current on company and industry changes and developments

Education and Experience Requirements

· Bachelor’s degree, preferably within a general business or technical related discipline, and 3-5 years sales experience within the oilfield services industry, or

· Master’s degree and 2-3 years sales experience within the oilfield services industry

Other Skills/Abilities

· Ability to balance multiple projects and priorities to meet time sensitive deadlines

· Self-management: initiative, organized, dependable, detail and process orientation

· Self-discipline to work remotely from at-home office and on the road

· Possess the ability to work well independently with minimal supervision, as well as part of a team

· Strong facilitation, presentation, negotiation and closing skills

· Professional polish and above average interpersonal skills

· Courteous customer facing, service-oriented skills

· Above average oral and written communication skills

· English language fluency

· Minimum intermediate proficiency with Microsoft Office – Excel and Word

· Schedule and travel flexibility to meet with customers

· Position requires regular travel (at least 50%) and occasional multiple day overnight travel

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Supervise and manage a team of IT desktop support engineers to provide effective and timely IT desktop support, advice, guidance and timely problem resolution to achieve desired operational outcomes.
• Manage day-to-day work activities of a team, including rostering, customer experience, SLA and prioritising and allocating service tickets.
• Provide level 1.5 technical support and advice to users on EUD related issues or queries.
• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum 5 years of working experience with 2 – 3 years of team lead experience in managing and supervising a team.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage
• Good communication skills.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a Special Projects Manager/Lead to join our CEO Office team, to help grow our team across Asia.

The mission of this role is to solve strategic problems that arise in our scaling phase and drive new projects using a data-driven approach. You will be a key part of building new and scaling existing business units. You will report directly to our Strategy & People Director (Chief of Staff).

What You’ll Be Doing

• Special Projects & Strategy: Play the role of a ‘fire-fighter’ to take on any issues to augment strengths or plug weaknesses across the organization; Annual review of our strategic ambition, where to play, and how to win perspectives by running external and internal analysis
• Fundraising and Corporate Development: Drive the end-to-end fundraising process: from creating the fundraising narrative and pitch deck to orchestrating the due diligence process; Analyze potential M&A targets, determine synergies, and execute on the post-merger integration
• Financial Modeling & Strategic Finance: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart
• BizOps and Project Management: Support executive leadership team in tracking and completing the cross-departmental Objectives and Key Results within the company; Project management support in a variety of cross-functional projects
• Data Analysis: Analyze past data and develop models for key indicators and metrics. Examples of key indicators include: Client Lifetime Value, Customer Acquisition Cost, Efficiency-related metrics, Revenue Retention, Customer Concentration
• Investor Relations: Support investor meetings as they occur including quarterly investor updates, board meeting deck preparation, driving data analysis for follow-ups, etc.

Who We Are Looking For

• Experience in investment banking, corporate finance, strategic finance, or top consulting firms is highly preferred
• Excited about building and scaling new business units
• Proactive with proposing solutions and flagging issues
• Strong work ethic with get-it-done growth mindset
• Collaborative: Able to work with different BUs and team members across geographies and cultures
• Zero-defect mindset
• Comfortable working with and manipulating data
• Immediate joiner is preferable
• Open to travel

Who We Are Looking For

• Gain exposure and drive impact: You will have exposure to cross-functional projects with close collaborations directly with key leaders in the organization
• Gain professional and personal growth: You will be collaborating with and learning from fellow talented team members across the region
• Enjoy freedom and opportunities: You will be given freedom to experiment and iterate on ideas to learn and improve skills and results.

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

• Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
• Integrity: Have courage, be guided by the truth, don’t be afraid
• Impact: Missionaries, not mercenaries
• Beginners’ Mindset: Stay humble, don’t be attached to ego
• Customer Obsessed: Customers First
• Ownership: Care intensely about the mission and take responsibility
• High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,

Or check out our Careers Page at https://glints.com/careers!

Job Opportunity: Sales & Customer Support Assistant (Entry-Level Role)
Location: Singapore | Join Our Growing Team!

Are you ready to kickstart your career in the food industry with a vibrant and expanding food manufacturing company? We’re looking for a motivated and positive individual to join our team as a Sales & Customer Support Assistant. This role is ideal for those seeking hands-on experience in a dynamic environment, helping customers and supporting our sales team.

What You'll Do:

• Handle daily sales order processing, including taking orders via phone.
• Assist with all incoming inquiries (phone, email, fax, and walk-ins).
• Manage sales orders, prepare delivery orders, and issue invoices.
• Help prepare and label packing materials.
• Address customer complaints with patience and professionalism.
• Support your team with additional tasks as assigned.

What We’re Looking For:

• Positive Attitude: A friendly and proactive approach to work.
• Language Skills: Ability to communicate in Mandarin (for effective communication with Mandarin-speaking customers).
• Minimum Education: PSLE or equivalent.

Why Join Us?

• Gain Experience: Build valuable skills in sales, customer service, and logistics.
• Career Growth: Be part of an expanding company with future growth opportunities.
• Work-Life Balance: 6-day work week with a scheduled off day.

If you're enthusiastic about learning, can speak Mandarin, and are eager to work in a fast-paced food manufacturing environment, we want to hear from you!

Apply Today and Start Your Journey with Us!

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Title: Product Manager - System Planning

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Description:

• Efficiently understand business and market demands, actively participate in project initiation, planning, implementation, and tracking control to ensure that projects are developed and completed according to specified requirements.
• Responsible for product planning for user-facing products, including various optimization designs. Must efficiently understand business processes and execute corresponding planning, delivering high-fidelity prototypes.
• Monitor product performance, track user feedback, analyze business data and competitors, and continuously optimize the product.
• Conduct research and track industry markets, analyzing the current state of the industry and competitors to understand the key factors for product success or failure.

Qualifications:

• Bachelor’s degree or higher, with 1-3 years of experience in internet product design, game product design, interactive experience design, product operations, or user acquisition; must have completed the full development process for at least 2 significant products.
• Capable of independently completing the planning and design of user-facing product processes; sensitive to visual and interactive details, with a user-centric mindset and experience in designing large-scale products for the general public.
• Strong ability to work independently, a positive attitude, dedication, and strong organizational skills; excellent communication and coordination abilities, with a good spirit of teamwork.
• Proficient in product tools such as Axure and Moqups, as well as common tools like PPT, Visio, and XMind (Mindmanager).
• Strong logical thinking, self-driven problem-solving abilities, data analysis skills, and project management capabilities.
• Candidates with experience in designing casual or card games will be given priority.
• Must be able to speak Mandarin due to the need to speak to Chinese speaking stakeholders

About your role

• Creates, plans and implements sales strategy and strategic business development initiatives for Augmentus products and solutions.
• Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance.
• Drives top line and conversion growth.
• Serve as the technical expert and trusted advisor to manufacturing customers around automation solutions
• By applying subject matter expertise, you build and maintain client relationships and solve their complex automation challenges
• Collaborate with sales and technical team members to help identify, progress, and close commercial opportunities
• Develop sales processes and build relationships with stakeholders to design and offer solution that solve customer pain points

Requirements

• Minimum 3 years of experience in selling robotics and automation solutions
• Proven ability in Industrial B2B, and in the digitalization of industry 4.0
• Ability to effectively communicate product value propositions, negotiate commercial contracts, and close deals
• Comfortable with traveling internationally for work
• Ability to take initiative and self-manage to achieve key objectives and company KPIs
• Professional working proficiency in Mandarin is a plus

We are Lifestrands Genomics, a genomics and life science subsidiary of Pathology Asia Group headquartered in Singapore. Our focus is on the forefront of technology, using Next-Generation Sequencing (NGS) and spatial genomics to provide accessible and quality clinical genomic testing to our patients. We also provide exciting opportunities for individuals who share our passion for advancing scientific knowledge through R&D.

Our team actively collaborates with leading experts in Singapore, fostering an environment that values diverse backgrounds and experiences. At Lifestrands Genomics, we prioritize work/life balance, emphasize personal growth, and offer comprehensive training to support our team members. Located at the Galen, our workspace provides a convenient and inspiring environment for clinical and research endeavors.

Together, we can drive scientific progress and help our patients!

Job Description

Sales and Marketing:

• Own and hit/exceed sales targets within assigned territories and accounts
• Attend to clients’ concerns and enquiries to acquire new clients, upsell to existing active client, win-back dormant clients and prevent client attrition
• Manage the entire sales operations of the Territory, including but not limited to Direct Sales, Indirect Sales, sales promotions, prospecting, customer service and communications, market Survey and related activities.
• Manage the Indirect Sales – providing the approved price list, attending to all sales and marketing matters/activities, on-the-job training, site visits, logistics and any other incidental matters. Provide on-the-ground support for distribution partners as they generate leads and close new deals.
• Manage Online and Offline Marketing, including product brochure and marketing material creation, seasonal activities, exhibitions, talks and seminars, conducting market surveys and keeping abreast of the latest market developments and new tests
• Measure and track the sales performance of direct sales and the sales of Distributors.
• Prepare reports on regional sales results and distributors' performances and conduct business reviews with distributors to discuss sales performance.
• Use established customer relationship management (CRM) systems to document data relative to partners, accounts, and activities and update management.
• Participate in discussion for pricing models.
• Participate in discussions for competitive plans and strategies.
• Measure and track the collection of payments for direct sales and sales of Distributors.
• Liaise with the relevant staff to update, maintain, and compile marketing reports, present meaningful analyses, and provide justifiable recommendations.

Finance:

• To ensure that all Pricing is properly presented to Distributors/Hospitals/Doctors/Patients for all services with accuracy and completeness.
• To monitor and assist in the collection and banking of revenue receipts and forward documentary proof to the Finance Department.
• To participate and assist in the development, compilation, and monitoring of budgets and forecasts.

Quality and Compliance

• Ensure that the Standard Operating Procedures (SOPs) for the Sales and Marketing activities are established, implemented, and constantly updated or enhanced and to ensure that all medical and non-medical staff adhere strictly to the SOPs.
• Integrity of Data – safeguard with proper upkeep, maintenance, and filing of all records including patients’ information and data.

Other matters: To perform all other duties as assigned by the Head of Commercial or incidental to the work as described above.

Job Requirements

• Minimum Diploma in Marketing, Business Studies or related Science discipline preferred
• At least 2 years of relevant work experience in similar sales and marketing role(s) with proven outstanding sales track records in the clinical laboratory, pharmaceutical or healthcare-related industry. Fresh grads who wish to take up the challenge are welcome to apply
• Experience in the oncology sector in Singapore or Malaysia will be strongly preferred
• Certification/ background as a Medical Technologist, Nurse and Phlebotomist will be an added advantage.
• Attractive and competitive remuneration, transport and mobile allowances, sales benefits will be offered to the suitable candidate
• Excellent communication (written and spoken), interpersonal, presentation and rapport-building skills, willing to travel locally for clients’ visits
• Strong negotiation, problem-solving, listening and customer service skills
• A people person who is responsible, multitasking, resourceful, self-motivated to go the extra mile, attentive and sales-oriented
• A committed team player with integrity, positivity, and good initiative, able to work independently and under pressure

If you are interested in exploring this challenging career opportunity with us, APPLY NOW with your updated professional work resume stating your work experience, qualifications, availability, current/ last drawn and expected salary package. Only shortlisted candidates will be contacted for an interview.

We are seeking a hands-on, dynamic and results-driven Digital Media Marketing Manager to join our team. This role will oversee the regional strategic development and implementation of campaigns to achieve our Company’s brand objectives. These includes enhancing brand awareness, optimizing SEO strategies, managing inlinking efforts, leveraging social media platforms to drive engagement and growth etc.

The ideal candidate will have a proven track record in regional digital marketing, especially in managing social media campaigns and in-depth understanding of SEO and inlinking tactics.

Key Responsibilities:

Regional Strategy Development:

• Develop and execute comprehensive regional digital marketing strategy aligned with the Company’s business objectives.
• Plan and coordinate local and overseas marketing campaigns across various digital platforms including SEO, PPC, social media, email marketing, and content marketing
• Monitor and analyse regional market trends, competitor activities, and customer behaviour to adjust strategies.

Campaign Management and Inlinking Strategy:

• Plan and executive effective SEO/SEM strategies to improve organic search rankings and drive website traffic.
• Conduct detailed keyword research to identify high-traffic, relevant keywords.
• Perform on-page SEO optimization including meta tags, headers, image alt text, and internal linking.
• Develop and manage link-building campaigns to improve domain authority and search engine rankings.
• Monitor and analyze site performance using SEO tools and analytics to identify and address issues.

Social Media Management:

• Develop and implement regional social media strategies to increase brand awareness and engagement.
• Create and curate engaging and relevant content for the Company's social media channels, including Facebook, Twitter, LinkedIn, Instagram, and YouTube.
• Schedule and publish social media posts, ensuring consistent messaging and branding across platforms.
• Monitor regional social media trends, track performance metrics, and adjust strategies to improve engagement and reach.
• Engage with the online community, respond to comments, and manage customer feedback on social media.

Content Marketing:

• Oversee content creation and distribution across regional digital channels to attract, engage, and convert target audiences.
• Develop content calendar and ensure timely delivery of high-quality content including blog posts, articles, videos, and infographics.
• Collaborate with internal teams and external content creators (local and overseas) to produce compelling content aligned with brand guidelines and SEO best practices.
• Use analytics to measure content performance and optimize strategies based on insights.

Analytics and Reporting:

• Monitor and analyze digital marketing performance using tools such as Google Analytics, Moz, SEMrush, and social media analytics.
• Generate detailed reports on regional campaign performance, including traffic, engagement, conversion rates, and ROI.
• Provide actionable insights and recommendations to senior management based on data-driven analysis.
• Implement optimization techniques to improve campaign effectiveness.

Ownership and Collaboration:

• Provide regular updates to management on digital marketing performance, results, and strategies for improvement.
• Collaborate with cross-functional teams and overseas entities including sales, customer service, and IT to ensure cohesive marketing efforts and a unified brand message.
• Foster a collaborative work environment, encouraging creativity and innovation within the team.

Budget Management:

• Develop and manage the digital marketing budget, ensuring optimal allocation of resources for maximum impact.
• Monitor expenses and ROI, making adjustments as necessary to meet financial goals.
• Ensure all marketing activities are cost-effective and deliver a high return on investment.

Requirements:

• Bachelor’s degree in Marketing, Digital Media, Media Arts, Business, or a related field.
• Proven experience in digital media or media art industry, preferably in the e-commerce or technology industry.
• In-depth knowledge of regional media marketing strategy, inculding media arts, SEO, PPC, social media, content marketing, and email marketing.
• Experience with marketing automation tools and CRM systems.
• Strong analytical skills
• Excellent communication, leadership, and project management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

Are you a hardworking, results-oriented, and fun team player with a passion for the travel and tourism industry? Do you excel in customer service? If so, you might be the perfect fit for our team at the Chinatown Heritage Centre in Singapore. Join us and play a critical role in our daily operations as we continue to grow and thrive in the post-pandemic travel industry.

Job Responsibilities

• Manage ticketing, merchandising, tour scheduling, and overall visitor experience at the Chinatown Heritage Centre.
• Provide exceptional customer service for admissions, bookings, registrations, and visitor inquiries.
• Ensure exhibits are well-maintained, clean, and in good working condition.
• Maintain all equipment and logistics, ensuring the security of items.
• Facilitate and liaise with tour guides for the commencement of guided programs.
• Attend all required training sessions and updates.
• Uphold a high standard of customer service.
• Handle feedback and complaints promptly and professionally.
• Compile daily reports for the Centre Director and Manager.
• Perform other ad-hoc duties as assigned.

Skills and Experience

• Excellent verbal and interpersonal skills.
• Strong organisational and multitasking abilities.
• Willingness to work in a fast-paced environment and continuously learn.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English and preferably one other language (e.g. Mandarin / Malay / Tamil), both verbal and written.
• For part-time, availability to work at least six shifts a week, including public holidays and weekends.

Education

• A background in tourism and hospitality is preferred.
• Fresh graduates are welcome to apply.

Salary

• Part-time: S$10 - S$12 per hour

Shift schedule

• Part Time: Morning Shift (930am to 230pm) / Afternoon Shift (230pm to 730pm)