Are you a go-getter with a passion for sales and results? Do you love building relationships and helping clients achieve their goals? If so, we want to hear from you!

We are looking for a highly motivated and experienced Client Management Executive (CME) to join us on our mission to save lives through education. The CME will be responsible for overseeing the efficient operation of courses and maintaining strong client relationships.

In this role, you will be responsible for:

• Handling sales inquiries and course-related questions from clients.
• Cultivating and maintaining strong client relationships, both with corporate and individual clients.
• Meeting client response and follow-up targets to ensure a high level of customer satisfaction.
• Facilitating and scheduling course registrations, ensuring smooth enrolment processes.
• Providing funding advice to clients and assisting in the submission of funding applications where applicable.
• Coordinating the allocation of trainers for courses, ensuring effective utilization of resources.
• Preparing and sending invoices to clients for course fees.
• Ensuring that clients receive course certificates in a timely manner.

If you are looking for a challenging and rewarding career opportunity, this is the role for you!

What you will get:

• A competitive salary and benefits package.
• The opportunity to work with a team of talented and passionate professionals.
• A chance to make a real difference in the lives of our clients.
• The opportunity to grow and develop your skills.

What we are looking for:

• Excellent client relationship management skills.
• Proven experience in dealing with both corporate and individual clients.
• Effective time management and organizational skills to handle multiple tasks efficiently.
• Strong communication skills, both written and verbal, with the ability to engage effectively at all levels.
• Familiarity with SSG training fund schemes is a plus.

If you are ready to take your career to the next level, apply today!

To apply, use our online application form here.

https://forms.gle/i5m57Y7zgv2bQJNc7

Be sure to get your resume and photo ready for upload. We look forward to hearing from you!

Summary: To manage the running of assigned services in a profitable manner and ensure constant dialogue with stakeholders, vendors, and customers (principal and agency). To be reactive to market changes to ensure improved service volumes, scope, efficiencies, and profitability. The role does involve travel to visit customers, agents, and terminals.

Employment Type: Permanent

Reports to: Hub Director / General Manager

Location: Singapore

Role and Responsibilities:

· P&L Responsibility;

· Improve cost efficiency and optimize yield;

· Select ships with optimum intake, bunker consumption and tonnage for lowest port dues;

· Close monitoring of daily bunker consumption via use of the system and ensure vessel consumption is in line with Time Charter Description (TCD) and cross check against other sister ships previously operated in the trade or region;

· Monitor and review bunker survey report of individual stem and confirm that reported quantities are in line with master’s reported ROB. Deal with any variations immediately;

· Cost control – Direct and Indirect costs must be thoroughly understood;

· Manage terminal contracts for assigned trades;

· Manage and resolve claims (cargo claims, container damage, vessel damage) in consultation with legal team where required;

· Strategising trade routes (existng and new). This may involve consolidation with customers and competitors or expanding existing service coverage either via own deployment or swaps with other operators;

· In colloboration with the Commercial department , aquire, compile and mainten trade statistics and reports for analysis and decision making;

· Space management and selection of cargo that delivers best NTV (Net To Vessel) returns;

· Look for opportunities to implement GRI‘s (general rate increase), RR‘s (rate restoration), CBR (critical bunker recovery) for all trades managed in line with cost increases;

· Manage and coordinate rate quotation and filing with commercial department;

· Liaise with agents to ensure online booking forecasts are updated timely in online system;

· Build and retain good relations with customers assigned to you in order XPF become their preferred vendor of choice. The company will expect you to deal with commercial matters relating to a wider geographical scope where you will be briefed internally before discussing with the customer. This will involve regular contact via face to face meetings and entertainment. Out of hours work and travel may be required.

· Business development

o Strategizing trades routes (existing and new) which involves new service development / expansion;

o Feasibilities studies on various services concept and deployment scenarios;

o Securing/expanding of slot swop and fixed slot deals.

Key Performance Indicators

· Accurate and on time internal and external communication

· Customer satisfaction

· Good internal working relationships

Requirements:

· Bachelor’s degree in maritime business or business management.

· Minimum 8 years’ experience in shipping line involving in trade.

· Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal & external stakeholders.

· Able to travel overseas as part of business requirements.

· Independent and result oriented.

· Strategic thinker.

· Ability to focus on tasks and analyses situations, systems, and problems.

· Ability to make quick decisions supported by information and data gathered.

· Able to work in fast pace environment.

· Strong leadership.

· Proficiency in the English language, both verbal and written.

- Conversant with Portnet

- Work in a shipping agency environment before

- Preferably with Customer service and documentation experience and knowledge

- Willing to learn and go the extra mile

- Conversant in writting and communicating

- 2 to 3 years experience in the shipping industry

- Receptive and resilence to changes

A market leader in the management consulting industry is seeking a Finance Transformation Manager to join their fast-growing organisation.

You will be part of the Finance Transformation team in driving the Enterprise Performance Management (EPM) solutions of the business through deriving the strategy and incorporation of best practices across all finance transformation stages for regional clients. This involves the implementation of EPM solutions based on organisational needs, and being in charge of UAT and Training programmes for change management and adoption of new strategies. You will serve as the Subject Matter Expert in providing senior stakeholders with valuable insights and deliver these processes to the highest industry standard.

The qualified individual will have a minimum degree in Finance or Accounting, with at least 8-10 years of working experience, with 4 years spent implementing EPM systems like OneStream or Tagetik. You are also a team player with excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant General Manager to join our pre-opening team.

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Ideal Candidate:

• Relevant certifications or degrees in hospitality management or a related field.
• Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• Financial acumen and experience in budget management.

Job Highlights

• Walking distance from Tanjong Pagar MRT
• Working hours: Monday - Friday 9 am - 6 pm
• Salary range: $4000 - $6000 (Depending on experience)

Responsibilities

• Champion the implementation and monitoring of Health, Safety, Security, Environment, and Quality Assurance (HSEQA) policies to ensure compliance in the operation of fleet vessels. Provide timely reports to the Corporate Compliance Manager (CCM) and Designated Person Ashore (DPA) on any non-compliance issues regarding environmental measures and marine protection requirements.

• Collaborate with the Director of HR & Crew to oversee the comprehensive HR infrastructure and assets of the Executive Group. Coordinate with team leaders to maintain and optimize all assets in alignment with legal and regulatory standards.

• Engage with HR teams and Department Heads across the organization to enhance the delivery of HR functions and services.

• Support the Director of HR & Crew in managing the Human Resource Management of shore staff for the ESM Group. Develop and implement HR strategies, including defining departmental responsibilities, recruitment, training, records management, succession planning, employee relations, and retention efforts.

• Collaborate with Department Heads to assess training needs for all roles and devise plans for compliance and performance enhancement.

• Aid the Director of HR & Crew in formulating and monitoring HR budgets covering key areas such as Manpower Planning, Recruitment, Training, Events, Travel, and Employee Welfare.

• Ensure adherence to statutory requirements across all offices under the guidance of the Director of HR.

• Foster a performance-driven culture by conducting evaluations in line with company policy. Review and recommend annual adjustments to awards, wage structures, and welfare benefits.

• Support the Director of HR & Crew in implementing and monitoring Health, Safety, and Environment (HSE) policies across the ESM Group of companies to maintain regulatory compliance and operational excellence.

Requirements

• Minimally a Diploma or Degree – Preferably in Human Resource
• At least 4 or 5 years of relevant experience in Human Resource
• Good administrative, planning and implementation skills
• Good English writing skills
• Computer literacy is a must

Embark on a Rewarding Career Journey with Us! Apply now and be part of a dynamic team that values your growth and contributions to our success.

• Japanese MNC / Central
• Hybrid Working Arrangement
• Better Salary Package (AWS + VB)

Responsibilities:

• Handle the daily operations of Finance & Accounting Department including maintenance of general ledger, accounts payable, accounts receivable, and project accounting.
• Develop more efficient and accurate work procedure by utilizing workflow system and RPA solutions.
• Handle monthly / quarterly closing of financial records and posting of month end information; ensures accuracy and timeliness of financial statements and month end closings.
• Monitor and analyze accounting data and produce financial reports or statements such as Profit & Loss, Balance Sheets of MHI-AP and its branch offices and subsidiaries for Management & Headquarters.
• Complete quarterly reporting of consolidation packages (SAP-FC) within the deadline
• In charge of accounting matters related to overseas entities such as accounting / tax (incl. transfer pricing) / internal audit / work procedure
• Proposing and maintain proper accounting methods, policies and principles to ensure overseas entities are operating efficiently & effectively
• Proposing solution for accounting and tax issues on overseas entities
• Traveling to overseas entities required
• Manage both internal & external Audits for company and overseas entities with counterparts and auditors
• Liaise and work closely with the tax agent and relevant local authority in order to ensure the company’s tax filing comply the requirements from government including transfer pricing.

Requirements:

• Diploma/Degree in Accountancy or equivalent
• SAP knowledge
• SG GAAP and IFRS knowledge
• Knowledge and experience of financial accounting, tax accounting and cost management

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Attractive Remuneration
• MNC
• Working Location: East

RESPONSIBILITIES:

• Supervise cash processing equipment staging and production processes.
• Monitor and manage stock levels, ensuring prompt resolution of shortages.
• Supervise Field Technicians' schedules, tools, and skills for efficient operations.
• Communicate issues affecting product and service delivery promptly.
• Manage personal stocks and facilitate timely stock transfers.
• Oversee central warehouse operations, ensuring compliance with guidelines and metrics.

REQUIREMENTS:

• 3 to 5 years of experience in similar role
• Experience of Oracle Netsuite ERP systems
• Diploma / Degree in Electronics Engineering

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Highlights:

Japan MNC

Permanent job opportunity

5 days

Responsibilities:

• Perform troubleshooting, service & calibration work both at site & in-house
• Performs periodic, predict, preventative, repair and maintenance services for Company’s equipment and associated controls
• Overhaul, install, calibrate control valves and field instruments
• Supervising & managing of Sub-contractor to carry maintenance & servicing works
• Record servicing & maintenance data and generate service report

Requirements :

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Responsibilities:

• Overall project management, planning, scheduling, monitoring and updating to meet project completion targets.
• Liaison and co-ordination with all stakeholders including site meetings, inspections, handover
• Handling of technical and engineering issues.
• Establish good relationship with all relevant parties.

Job Requirements:

• At least Diploma in Building / Construction or equivalent.
• With 2 - 4 yeras of working experience in Park/ Playground project is a plus.
• Excellent leadership & interpersonal skills
• Basic Auto-cad knowledge
• Company Vehicle provided.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to us or please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Job Summary:

The Associate General Manager will assist the Director and Senior Management Team in overseeing daily operations, implementing strategic initiatives, and driving business growth. This role requires strong leadership, operational expertise, and strategic vision to ensure the company's success and profitability.

Key Responsibilities:

Operational Oversight:

• Assist the General Manager in overseeing day-to-day operations across departments, ensuring efficiency productivity, and adherence to quality standards.
• Develop and implement operational policies, procedures, and systems to streamline workflows and optimize resource utilization.
• Monitor key performance indicators (KPIs), operational metrics, and financial reports to identify areas for improvement and drive operational excellence.

Strategic Planning:

• Collaborate with the Director and Senior Management team to develop strategic plans, business objectives, and growth initiatives aligned with the company's vision and goals.
• Conduct market research, competitive analysis, and industry trend analysis to identify opportunities for business expansion and market differentiation.
• Assist in developing and implementing strategic initiatives to drive revenue growth, market share, and profitability.

Team Leadership and Development:

• Provide leadership, guidance, and mentorship to department heads and staff members, fostering a positive and collaborative work environment.
• Lead by example, promoting a culture of accountability, innovation, and continuous improvement throughout the organization.
• Identify training and development needs, implement employee development programs, and facilitate performance management processes.

Customer Relationship Management:

• Build and maintain strong relationships with key customers, partners, suppliers, and stakeholders to enhance customer satisfaction and loyalty.
• Address customer inquiries, concerns, and feedback promptly and effectively, ensuring a high level of customer service and support.
• Work closely with the sales and marketing teams to develop and execute customer acquisition and retention strategies.

Financial Management:

• Assist in budget planning, financial forecasting, and expense management to achieve financial targets and profitability objectives.
• Monitor financial performance, analyze variances, and implement corrective actions as needed to ensure financial health and sustainability.
• Identify cost-saving opportunities, revenue enhancement strategies, and investment priorities to maximize financial results.

Qualifications:

• Bachelor's degree in business administration, management, or a related field
• 3 years of progressive experience in operations management.
• Strong leadership, communication, and interpersonal skills.
• Proven track record of driving operational excellence, business growth, and customer satisfaction.
• Strategic thinker with the ability to analyze complex issues and develop effective solutions.
• Proficiency in Microsoft Office Suite and other relevant software applications.

Brief description of the Restaurant

Japanese Chef-Owner Seita Nakahara is an ambassador for the unique Tokyo Italian dining experience.

His reverence for two of the world’s richest culinary legacies – Japan’ s and Italy ’s – shines through his dishes. His 20+-year career has taken him through the Italian kitchens of Tokyo in Japan; Tuscany, Sicily and Piedmont in Italy; and ultimately here in Singapore.

In delivering the signature terra Tokyo Italian Omakase, Chef Seita continues to push boundaries with his culinary creativity, crafting each course from hand-selected seasonal ingredients direct from Japan’s farms and producers.

Job Descriptions

We are seeking a passionate and professional Service Crew Member to join our team. The ideal candidate will be dedicated to providing high-quality service that enhances our guests' dining experience and upholds the standards of our Michelin Star status.

• Greet and welcome guests with a warm and friendly demeanor.
• Provide detailed information about our menu, including knowledge of Japanese-Italian fusion dishes, ingredients, and preparation methods.
• Take orders accurately and communicate effectively with the kitchen staff.
• Serve food and beverages promptly, ensuring presentation aligns with the restaurant's high standards.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables.
• Handle guest inquiries and resolve any issues with professionalism and poise.
• Assist in inventory management and restocking of dining room supplies.
• Collaborate with the kitchen and management team to ensure a seamless dining experience.
• Stay informed about current culinary trends and Japanese-Italian fusion cuisine.

Job Requirements

• Basic knife skills
• Food hygiene certificate
• Knowledge of basic cookery methods
• Fresh graduates are welcome

Working hours

• 5days
• Mondays to Fridays : 10am - 3pm, 5pm-10:30pm
• Saturdays : 2:30pm - 10:30pm
• Sundays : Not working

• Monday - Saturday: 9am - 6pm
• Location: Marsiling
• Possession of own vehicle is a must

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Take charge of overseeing the day-to-day operations of the company's projects.
• Develop and execute strategic plans while overseeing, supervising, and closely monitoring all project activities and deadlines.
• Lead and guide a team of workers, offering direction and support for on-site operations.
• Perform machine installations, conduct testing, and troubleshoot issues as they arise.
• Carry out preventive maintenance work, both at the company's facilities and at client sites.
• Exhibit strong problem-solving skills by effectively addressing situational challenges and resolving customer complaints through corrective actions.
• Actively participate in or lead daily safety meetings and toolbox sessions to ensure a secure working environment.
• Implement on-site maintenance services, encompassing both Preventive Maintenance (PM) and Corrective Maintenance (CM).
• Create comprehensive reports, documentation, and quotations for various site-related tasks.
• Independently handle troubleshooting assignments as they emerge.
• Enforce strict compliance with ISO Standards and processes, Workplace Health and Safety (WHS) regulations, industry Code of Practices, Quality Assurance/Quality Control (QA/QC) requirements, and Safe Management Measures.
• Prepare, submit, and manage project-related reports such as Risk Assessments (RA), Method of Statements (MOS), manpower appointments, Permit to Work documents, and more.
• Maintain accurate and up-to-date record documentation, ensuring proper organization and filing of records.
• Fulfill any additional duties assigned by management as required.

Requirements:

• Minimum Higher NITEC in Electrical or Mechanical Engineering, coupled with 1-2 years of relevant work experience.
• Comprehensive understanding of Electrical, Pneumatics, and Hydraulics systems.
• Proficiency in interpreting electrical single line diagrams.
• Possession of a Building Construction Safety Supervisor Certificate.
• Possession of a Work-At-Height Supervisor/Assessor certificate.
• Possession of a Confined Space Assessor certification.
• Possession of a Lifting Supervisor certification.
• Holding a valid Singapore Class 2/3 driving license and possess own vehicle is a must.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

· At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

·PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

·DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

·ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

·SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

Your Career

We are looking for a Senior Channel Operations Manager to support the JAPAC Theatre Channel management team. This role will drive and enable programs and processes that will deliver significant value to our partners, distributors, and sellers. You will own and maintain various operations cadence, monitoring and improving the overall pulse of partner programs through systems and tools, processes, and metrics. This position relies on an understanding of program management, sales operations, various routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.). This role reports to the Director, JAPAC Sales Operations with a dotted line into the Director, JAPAC Channel and Commercial Sales.

Your Impact

• Partner with the Regional Channel Leadership team on the JAPAC Channel and Commercial Strategy via Initiatives and programs
• Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Channel related programs
• Assist in process improvement of partner programs
• Assist in sales strategy and segmentation and expansion of new routes to market
• Enable and support GTM offers including bundles, aimed at the Commercial market - track and drive related sales campaigns
• Assist with high volume transactions via deals & orders desk, systems enhancements and automation and internal teams (working cross functionally, problem solving, ensuring channel sales leadership is aligned)
• Assist with tasks related to data cleansing/partner onboarding support, deal registrations, program compliance and working with the partner program team to develop necessary communications and enablement
• Assist with tool maintenance and clean-up projects (SFDC hygiene, etc.).
• Build and provide process documentation and training for stakeholders (internal teams, sales resources, partner /distributors)
• Support and drive continuous improvement by applying data analysis to identify areas of improvements and close gaps
• Review and identify areas for improvement leading to operational efficiency, process optimization and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)
• Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness

Qualifications
Your Experience

• 8+ years Channel and or Sales Operations experience
• Well experienced in Channels, Sales, and interfacing cross-functionally in the high tech industry
• Ability to coordinate programs cross-functionally to deliver on-time measurable results
• Ability to liaise with all areas of the business
• Self-starter, able to establish own priorities, initiatives and drive to closure
• Works well under pressure of heavy workload and time constraints
• Strong communication and presentation skills
• Knowledge and experience with common business applications and tools such as Salesforce.com, G-Suite, MS Excel, Tableau etc.
• Leveraging FlexWork, this role requires good time management and organization skills to balance support across JAPAC region as well as liaising with HQ (US)

Additional Information

The Team

The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Job Description:

They will be responsible for the strategy and execution of all of the company’s brands marketing and PR activities. Comfortable wearing multiple hats at once, with the ability to execute on PR, content marketing, event coordination and planning, and creative projects, among other activities related to the company. Opportunity to grow and expand the marketing function into regional markets and grow the company's F&B portfolio.

Roles & Responsibilities:

• Responsible for the creation and execution of marketing and brand strategies and plans that drive achievement of the company’s business objectives
• Working closely with internal stakeholders and external partners to ensure timely executions of campaigns and events
• Coordinate with franchisor's headquarters (Based in US/Europe) on their marketing efforts which could be applied to local market
• Maintaining consistent communications with customers across all touch points to deliver a seamless and holistic brand experience
• Effectively managing the marketing budget
• Cultivate and maintain good relationship with journalists, editors and influencers who would be relevant to each brand
• Engage with the media on a regular basis to feature each brand in local publications
• Strategising, researching, writing and distributing press releases to targeted audience
• Leading a team of designers to conceptualise and produce communication collaterals that support the strategy and brand's business objectives
• Spearhead and coordinate special programs, partnerships and events that deliver increased awareness and value for each brand

Experience and Skills:

• Degree in Marketing or equivalent
• Minimum 5 years relevant experience
• Strong written and verbal communication skills, possess a dynamic personality
• Good business acumen and analytical skills
• Excellent attention to detail and to managing the overall process
• Resilient with a positive attitude
• A creative thinker and articulate communicator with the ability to conceptualize, visualize and deliver on breadth and depth of marketing activities

Benefits
• 5 days work week, 44 hours;
• Meal allowances
• Staff discount
• Monthly Sales incentives
• Performance Bonus


Responsibilities:
• Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness
• Consistently review operations and staff’s performance to identify any problems, concerns, and opportunities for improvement
• Provide training and coaching to staff, assess performance and provide feedback on an ongoing basis
• Achieve monthly sales targets and ensuring profitability of the outlet
• Consistently monitor product and labor costs to remain within budget
• Conduct monthly stock count for food & beverage, packaging, and all other stocks
• Solicit guest feedback to understand the needs and wants of customers
• Any other ad hoc duties as assigned by The Management

On job trainings will be given to the right candidate(s)

Our ideal candidate should possess...
• Have at least 2 years of experience working in the food-service industry in a supervisory role
• Must be able to work a flexible schedule including shifts, weekends and public holidays
• Have a positive attitude; Able to create a warm and friendly atmosphere with a high level of energy and spirit

Description
FT Benefits
• 5 days work week, 44 hours;
• Meal allowance
• Staff discount;
• Monthly Sales incentives

PT requirements
• Min 2 weekdays, 1 weekend (20 hours/week)
• $8 - $10/ hour


Responsibilities:
• Light food preparation
• Taking orders
• Make recommendation to customers when necessary;
• Maintain neat eating and serving areas;
• Other adhoc tasks by Superior

On job trainings will be given to the right candidate(s)

Our ideal candidate should possess...
• Have a positive attitude; Able to create a warm and friendly atmosphere with a high level of energy and spirit.
• Previous experience working in the food-service industry preferred
• Must be able to work a flexible schedule including shifts, weekends and public holidays.
• Candidates with more experience may be considered for a supervisory/management role

Part Time Requirements
- Commit minimum 18 hours per week
- $10/hr on Weekdays ( Monday - Thursday)
- $12/hr on Weekends ( Friday - Sunday)

Responsibilities:

• Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible
• Understands the customer and establishes needs to offer relevant products, services and solutions
• Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
• Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities
• Ensure customer complaints are escalated to internal teams, regulatory bodies as appropriate, in line with prevailing policies
• Carry out administrative tasks and systems updating activities in line with procedures which operate in the respective area
• Enhance customers' experience by introducing them to self-service banking channels that suit their needs
• Meet all service standards and assigned targets at the individual and team levels

Requirement:

• Minimum Diploma in any discipline
• With 1-2 years of experience in customer service-related roles.
• Ability to face customers in banking branch setting.
• Tech-savvy and willing to be trained.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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Arcc Spaces

Launched in 2003,Arcc Spaces is a shared workspace platform that caters to established corporate/enterprise companies looking to transform the way they work, and drive innovation. We provide access to a collection of beautifully designed hubs, lounges and labs grounded in landmark projects across the world’s gateway cities. Our team are passionate about empowering today’s Arcc Spaces

Launched in 2003, Arcc Spaces is a shared workspace platform that caters to established corporate/enterprise companies looking to transform the way they work, and drive innovation. We provide access to a collection of beautifully designed hubs, lounges and labs grounded in landmark projects across the world’s gateway cities. Our team are passionate about empowering today’s leaders to meet, collaborate, learn, and access talent and opportunities.

Who Are We

Our Positioning is Elevated.

Our Hospitality is Warm and Authentic.

Our Perspective is Globally Minded & Curious.

Our Goal is To Engage Dialogue and Innovation.

Our customers are Progressive and Ambitious

Our X-Factor is Bringing buildings to life.

The Role

The Guest Experience Executive is a vital customer facing role, on the ‘ front lines’ who acts as an ambassador for the Centre Success & Operations Team.

As the “face” for Arcc Spaces, the role is responsible for all operations/client services for their centre(s) & tasked to build and maintain client relationships, ensuring client satisfaction and retention.

With a Focus on customers and our product offerings, they will be chiefly responsible for the execution and delivery for the range of products and services at their centre(s).

DUTIES & RESPONSIBILITIES:

Values

1. Be an embodiment of the Arcc Spaces values (authentic, responsible, curious, collaborative).

2. A strong and consistent brand ambassador for Arcc Spaces through professional presentation of oneself (verbal and written communication, deportment, hospitable, positive attitude, smile)

Centre Operations

3. Executes and elevates all centre specific customer engagement activities to promote client satisfaction and foster retention -e.g. maintains good relationships with clients, executes related activities such as events, community networking, shares feedback to your leaders and supports implementing initiatives/change)

4. Acts as a client advocate in providing feedback from the community back to the team for follow up in the constant pursuit of improvement.

5. Champion centre specific customer engagement activities to promote client satisfaction and foster retention.

6. Takes charge of clients check ins and outs; handles administrative and invoicing matters; ensures smooth operations of their respective centres.

7. Assists in all centres related engagement activities (breakfasts, pantry preparation, afternoon delights, etc).

8. Supports and oversees vendor relationships alongside the Centre Success Manager and Centre Success Director/ General Manager.

9. Partakes in any other duties as assigned

Commercial

10. Supports the Centre Success Manager/s in achieving outcomes of in-house commercial activities, such as achieving renewal targets, driving income (GSI, meeting rooms and events), maintaining operational budgets for allocated centre/s.

Product

11. Ensures desired operational standards and readiness by executing on expected objectives & strives for continuous improvement/innovation.

12. Enhances and delivers desired hospitality quality – e.g., know your clients, engage with clients consistently, provide input & feedback to your leader to improve the client’s experience. Utilize systems religiously (Freshdesk, Salesforce)

13. Commits to adhering to the hospitality or centre related trainings conducted by your manager and to motivate your colleagues to do the same. (e.g., adhere to the Arcc Service Standards, ensuring excellent verbiage(written/verbal), adopt a positive mindset, deportment, etc).

14. Enhances customer service quality – e.g., maintaining contact with customers, providing input & feedback to Centre Success Manager to improve the customer experience

15. Supports the Centre Manager by updating partnerships validity, sharing clients’ preferences, habits and sharing partnerships perks with clients.

Job Requirements:

• Master Mariner/ Degree and/ or Diploma in Shipping / Logistics Studies, Commerce or its equivalent
• At least 4 years’ related experience in the shipping industry. (Palm Oil / Tankers experiences preferred)
• Possess good working knowledge in shipping operations
• Possess problem solving skills
• Possess good business and numerical acumen with leadership & communication skills.
• Possess strong strategic abilities and a wide network of contacts.
• Results-oriented and performance driven

Main Areas of Responsibility:

• To assist and guide operations staff in their daily operations matters.
• Responsible for the optimal operations of all vessels (Owned / Chartered in) of the Group.
• Monitor vessels’ movements/ETAs and update/send forecast of vessel daily plus forecast of freight payments.
• To prepare/disseminate voyage orders and monitor the progress of vessel/voyages.
• To optimize cargo loadable, check stowage for single or multi grades cargoes and any restrictions for load and discharge ports.
• Agency fee negotiation / appointment / scrutinize & timely arrange remittance for port disbursement advance & final port disbursements.
• Liaise with agents and terminals to ensure vessels meet the port requirement and restrictions and optimize vessels’ quick turnaround in port.
• Ensure timely arrangement of freight payment preparation and issuance of corresponding invoice.
• Check and ensure all Bill of Lading / LOIs are correctly drafted and issued.
• Monitor the status of L/Cs and ensure Receivers’ LOI are duly secured prior to issuance of LOIs to vessel owners for release of cargo without Original BL.
• Assist traders to collate / update port info and data to facilitate planning of cargo schedule/shipments.
• Able to perform post fixture calculations for the shipments.
• Familiar with Shipnet / IMOS or other electronic voyage management system.
• To monitor vessel bunker requirement / negotiate and stem bunker as required.
• Monitor performance of all vessels, including TC vessel and performance claims.
• Build good working rapport and network with all destination port authority etc.
• Any ad-hoc duties as and when assigned.

Job duties and responsibilities

• Contribute to develop a cutting-edge home and wellness monitoring software ecosystem, as part of the nami product management team.
• Ideate and communicate a clear vision around the nami mobile App and SDK UX flows - and translate them into executable plans.
• Ideating and specifying those features, take full ownership of the end-to-end product planning, implementation, and validation.
• Responsible for driving the project forward, tracking down the development of the mobile app and associated SDK layers.
• Detail the roadmap and communicate it effectively to stakeholders within nami and among partners.
• Engaging closely with nami UX/UI in house designer for sketching visual directions and building consistent end-user experiences.
• Supporting our testers and end-users by gathering feedback to understand their pain points, propose improvements and solutions, first contact point of support for tier 2 and 3.
• Working closely with the leadership team to build product strategies and pave the way for product marketing.

Required qualifications

EDUCATION

Degree in engineering , Information Technology, or marketing discipline.

EXPERIENCE

Minimum 6-15 years of Software product management experiences, preferably in IoT space.

KNOWLEDGE, SKILLS, AND ABILITIES

• Passion for solving user problems, discovering pain points and digging into potential solutions.
• Fast, results-oriented environments & deliver the most value to your customers as quickly as possible.
• Strong organization skills.
• Wearing multiple hats: technical, design, UX, sales, marketing and eager to know these roles; keen to learn how to talk to respective specialists in different business units.
• Good communicator. You realise that you’re not going to figure out all the solutions yourself. You can bring people together to find the best ideas and solve problems.
• You have an analytical mind and are used to studying market best practices, while being keen to brainstorm in order to find the best directions and implementation options.

YOU SHOULD BE

• A great communicator – You are able to articulate your thoughts and complex situations in an easily understandable manner and has a good grasp of what content your audience is looking for
• A problem solver with sense of urgency – You ask the right questions to understand a problem well and you are persistent to get things out of your way as quick as possible to get a problem resolved
• A team player – You do not work in silo; you have to ability to see how your work affect the rest of your teammates and keep a lookout for them
• A growth mindset and great curiosity – You are curious by nature to understand things in depth and find yourself always hungry to learn new things

YOUR DAY TO DAY

• Deliver high quality, well-thought out, well-researched and timely product documents.
• Define and propose success criteria and tracking metrics that measure the impact of your work against agreed objectives.
• Take end-to-end ownership of planning, design, delivery, quality assurance and performance.
• Monitor and track product feedback to further define development prioritization.
• Develop in-depth knowledge of competitive products available as well as develop in-depth understanding of user pain points

REPORTING LINE

This position will report to the Head of Product Management

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

(EAST REGION)

Roles and Responsibilities:

Products: Microscope Solutions Products

Customer support for Domestic as well as regional
> To arrange service visiting, install, repair, troubleshooting, and re-location on site
> To set up and dismantle equipment for demonstrations
> To conduct equipment familiarization training for users
> To answer service enquiries
> To attend user’s meetings
> To install and commission new equipment at customer’s sites

To practice and enlightenment for Customers satisfaction in service team

Service administration
> To prepare service quotations, contracts, report, and invoice
> To arrange spare parts from suppliers
> To send / deliver repair item and spare parts
> To collect equipment for in house repairs
> To deliver new equipment to customers
> To attack and pursue outstanding debts
> To send faulty parts to vendors for checking and testing
> To furnish technical information and quality report to Principal

Requirement:
- At least diploma in engineering.

- having at least 1-2 years’ service engineer working experience
- Experience in medical device servicing is needed
- Able to work both independently and as an effective team player
- Proficient in Microsoft Excel and Words
- Well-organized, self-motivated, reliable and resourceful
- Strong communication and inter-personal skills
- With car license prefer

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

RESPONSIBILITIES

• Providing customer support and technical issue resolution via email, chat, social media and other online platforms.
• To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions and other online platforms.
• Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console.
• Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.
• Escalating real-time issues to client/supervisor.
• Translate Korean to English and vice versa
• Report and minutes writing in Korean and/or English

REQUIREMENTS

• English (fluent), Korean (fluent, native)
• Requires to work on weekends and public holidays with a fixed schedule.
• Strong in both written and communicating in English and Korean - in order to liaise with Korean speaking associates
• Ability to deliver excellent customer service quality utilizing soft skills
• Able to understand games from a gamer’s perspective and give n-depth gaming and PC/console troubleshooting support
• Ability to solve and analyse information accurately with appropriate speed and guidelines
• Team player
• Those with strong interest in games are preferred but we do welcome fresh graduates or those without customer service experience and gaming experience