About Us

A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s product and services range ensures that customer service is always at the heart of every one of its branches.

The Role

• Manage and oversee the end-to-end operations of the assigned store.
• Responsible for leading team members to achieve sales objectives, service excellence, and operational compliance.
• Promote teamwork and coach team members in daily work performance and career development.
• Collaborate closely with Field Consultant / Area Manager to achieve business goals.
• Plan shift roster and allocate team member duties in accordance with operational requirements.
• Engage in the recruitment of team members and manpower planning for the store.
• Implement and facilitate store operations, merchandising, and marketing campaigns.
• Manage customer feedback and enquiries to ensure customer satisfaction.
• Responsible for ordering, receiving, inventory, and cash control of the store.
• Analyse stores financials from sales reports and recommend areas of improvement.
• Ensure store cleanliness, food hygiene, and equipment maintenance according to quality assurance and food safety guidelines.
• Ensure store and team member compliance with prevailing Company and government regulations.

About You

• Comfortable working on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products
• Relevant experience in the Retail/F&B industry will be an added advantage

Benefits

• Shift Allowances
• Staff Meal
• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

*Terms and Conditions apply

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Job Description

Assists the Front Office Manager in directing and supervising the activities of the front desk, including information/reception, concierge, bell services, reservations office and business centre. Responsible for welcoming guests and groups to the hotel, attends to guests’ queries, complaints and to interact with guests.

• Ensures a smooth and efficient operation at the Reception in accordance with the objectives and quality standards
• Ensure all duty shifts procedures are being carried out and recorded on shift check list.
• Ensure all reception staff is being briefed during rolls calls and knows special arrivals and the room situation for the day.
• Checks on the general appearance of all front office staff when they are on duty, and conducts spot checks on their performance.
• Ensures that all guests are attended to immediately at the reception desk.
• Ensure the Front Office Manager is kept fully inform of any relevant feedback from the guest and other departments.
• Ensures proper room allocation and checks on the general conditions of the rooms.
• Authorizes room rates, room change, pay outs, rebates, cash advances, acceptance of checks on the basis of established procedures, credit policy, amounts involved and the identity of the guests.
• Ensures the answering services (overseas calls, messages, connecting to correct extensions, correct phraseology) are handled professionally and supervises the cleanliness of the work area and equipment.

Job Requirement

• Diploma in Hotel Management / Tourism Services or equivalent.
• Minimum 3 years of supervisory experience in Hotel Front Office or equivalent.
• Strong leadership and communication skills.
• Possess initiative and the ability to manage multiple tasks at once.
• Energetic, confident and driven with the ability to adapt quickly to changing needs.
• Has the ability to build a strong relationship with guest and hotel.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

- Grow users from company's ecosystem through user segmentation, product cross-sell, and product offerings integration

- Map out user journey and increase user funnel conversion through surfacing product ask, user education, operation campaign

- Unlock new user growth through product offerings design, content marketing, social media campaigns and affiliates collaboration

- Design reward systems to increase engagement, retention users and attract new customers

- Establish relationships with merchant partners and negotiate global partnership deals

- Coordinate and project manage marketing campaigns with other teams

- Provide market and competitive intelligence, monitor KPI and trends in communities to inform overall marketing and product strategy

Requirements:

- 5 years of proven success in growth marketing and operation, eg. operation campaign design, content marketing, user journey mapping, email marketing, user segmentation, top of funnel growth and funnel optimisation

- Strong written communication capacity and interpersonal skills: be able to build and manage strong relationships with their team, cross-functional colleagues, and external partners. Inspirational to your team and partners

- Fast learner: be able to learn and understand and product offerings fast and integrate the internal resources

- Data-focused: Able to roll up your sleeves to pull and analyze the data and gain insights from the data

- User-focused and product-driven: strong understanding of product, tech and platform

Operations:

· Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.

· To develop and maintain close business contact with house guests and to provide personalized service whenever possible

· Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures

· Maintain good guest relations with in-house guests at all times.

· Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.

· Ensure guest room security, emergency and fire procedures

· Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Services:

· To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.

· To deal with irate guests and find ways to resolve issues to the guest's satisfaction.

· To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

· Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas

· Exceptional interpersonal skills to enhance the service standards throughout the operation

· Good communication and time management skills

· Able to organize, plan ahead and manage workload

· Preferably 1 year of Front Office experience

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

* Processing of PO & Invoices

* Liaising with suppliers on deliveries to ship in/out parts on time

* Filing of documents

* Possess initiatives and meet datelines

* Ability to handle Chinese speaking customers & suppliers

* 5 days work week

* Min 1 year of working experience

* Min "O" Level

Experience:

• Customer service: 1 year (Preferred)

Key Highlight:

• Great Exposure to the government sector
• Working Hours: Monday – Friday (Office hours)
• Contract Duration: 12 months
• Nearest MRT: Harbour Front
• Salary: Up to $3,800 per month

Key Responsibilities:

• Prepare submissions to seek approval for the procurements of services and goods and manage the contracts including communications and engagements with the appointed vendors
• Provide administrative support and coordinate the arrangement of airfare and accommodation for overseas experts to conduct meetings with/workshops.
• Coordinate on staff training and development including overseas trips and workshops and staff engagements
• Manage, compute, analyse and track budget for projects
• Track and prepare reports on the outputs of the different teams and progress of the indicators
• Perform any other administrative duties as assigned

Key Requirements:

• Only Singaporeans
• Diploma/Degree in any related field.
• Proficiency in Microsoft Office for data entry purposes.
• Experience in governement sector procurement/projects will be an added advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Duties & Responsibilities:

1.Develop a strong working relationship with clients, venues and suppliers;
2. Follow-up with concepts and proposals approved by clients and puts them into reality;

3. Source for materials and negotiate for best prices from suppliers;

4. Key liaison between clients, event managers, designers and other 3rd party vendors, ensuring that client and event requirements are met;

5. Coordinate and manage set-up and production of event on-site, ensuring the delivery of a high-quality event;

6. Plan and propose workflows for every event;

7. Supervise and manage all suppliers and contractors on location;

8. Works closely with team to collectively produce a successful event;

9. Handle multiple projects from entry-level to complex events;

10. Participate in the brainstorming & execution process for the concept & theme of all events;

11. Logistics management and inventory control of all equipment materials and any other items; and any other ad hoc duties that may be assigned

Requirements

1. Minimum 2 years for Senior Event Executive; and 3 years for Event Manager; both with proven track records;

2. Attention to details, strong organizational skills and possess good time management;

3. Strong project management skills with the ability to multi-task and handle multiple projects simultaneously;

4. Possess excellent interpersonal and communication skills;

5. Able to adapt to a diverse and fast-paced environment;

6. Willingness to work on selected weekends and public holidays;

7. Able to independently handle projects without constant supervision; and

8. Able to provide solutions to challenges that may arise;

9. ⁠Knowledge in Adobe Photoshop, Adobe Illustrator, and basic Video Editing would be advantageous

Job Highlights:

1. Competitive salary with commissions;

2. Great career progression opportunities;

3. Supportive and fun working environment with nurturing culture;

4. Training and mentorship provided;

5. Work in a fast-growing company that delivers real world impact;

6. International and collaborative team

About our client: Our client provides turbomachinery control solutions to the power and process industries.

About the role:

• Execute project management of PLC-based controller system or company configurable products for turbomachinery control in meeting customers specification, project schedule, financial goals and quality standards.
• Responsible for project planning & budgeting, design & implementation, management and coordination and client management.
• Ensure good project management standard and practices are implemented always including material procurement, project implementation phase, up to the successful commissioning of the project at customer site.
• Responsible for resource management based on scheduled workload.
• Communicate with customers effectively to understand their needs and provide propositions to achieve objectives.
• Manage customers expectations or changes to requirement and propose solutions and costs when necessary.
• Serves as a primary focal point of contact for customers, suppliers and internal staff for assigned projects for overall commercial & contractual issues.
• Responsible for project status, performance and forecasting reporting to the management / customers.
• Continuous enhancement of existing project management practices/ processes to improve productivity and profitability.
• Ensure timely completion and close-out of project based on contractual requirement, including resolution of any open items.
• Lead and manage a team of assigned vendors or contractors allocated to the project.
• Undertake other administration or technical assignments as and when required.
• Require occasionally overseas business travelling

About you:

• Minimum Degree in Electronics & Electrical or Mechanical Engineering or equivalent from a recognized institution.
• At least 4 years’ experience in managing PLC-based control system project in Petrochemical or Oil/ Gas industry project management experience on Turbomachinery Control system is an advantage.
• Able to utilise SAP Business Once Modules in managing project related work e.g. procurement, costing etc.
• Strong leadership, organizational and planning skills.
• Knowledge of commercial and financial issues.
• Excellent analytical skills and results-oriented.
• Proactive, self-starter and a team player.
• Proven skills in the use of project tools such as MS Project and techniques.
• PMP certification will be advantageous.

Others:

• Working Hours: 5 days of work
• Work Location : Central

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - CALL CENTRE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Call Centre / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Description

• Undertaking project conceptualisation, solutioning and system architecting
• Collaborating with business stakeholders and cross-functional teams to strategise procurement approach and seek project funding
• Developing applications leveraging cloud technologies by adopting Agile DevSecOps
• Managing project procurement which includes tender specifications preparation & evaluation, implementation and quality assurance
• Managing vendors and IT maintenance contracts and ensure that the vendors meet contractual obligations, leading to successful project delivery
• Managing IT system Operations and Maintenance works including audits, risk assessments
• Exploring and evaluating new and emerging technologies and solutions to push capabilities forward and future proof the systems

Requirements

• Tertiary qualification in Computer Science/Engineering or any relevant qualification with at least 5 years IT experience in project management of enterprise-wide projects
• Able to lead a team and bridge communication in a multi-disciplinary and multivendor environment
• Experience in operations and maintenance of large and complex systems, application and infrastructure management, service level management and application security
• Experience in software development lifecycle, IT project management and service management
• Able to initiate program and manage complex system integration
• Possess sound business judgment and broad technical breadth and depth including working knowledge of the cloud platforms (AWS/Azure/GCP), web frontend / backend development frameworks like React/NodeJS, SpringBoot, Java/Python, native cloud services, IT security and end-to-end application infrastructure
• Knowledge of container management platforms such as EKS, ROSA is an advantage

Khaty Zainal

Registration No. R22111204

JOB DESCRIPTION

Job Title: Asst Manager (CS & Operations)

Location: Lower Delta Road

Reporting Relationship: Business Unit Owner.

The individual is required to perform administrative duties and provide support to Business Unit

Owner.

More specific roles and responsibilities are as follows:

Scope

1. Lead and motivate customer services team ( less than 3pax)

2. Problem-solving for routine and non-routine issues or complaints from customers.

3. To jointly work with suppliers and vendors including key carriers to make exceptions and

improve on services to improve customers’ experience.

4. Top Line Growth and Responsibilities through retention and penetration efforts, and business

development with Network Agent Partners and House Accounts.

5. Periodically review business processes and customers’ SOP regularly to make it more

efficient and up to date.

6. Active Engagement with key suppliers and vendors including carriers

7. To review service experience and discuss improvement; at the same time, build relationship

and ask for more businesses.

8. Checker role to be responsible that all customers and suppliers records are filed in the iFMS

System and appropriate folder (in shared server) and kept up to date.

9. Checker role to be responsible that all Job File opened is duly, completely and correctly key

entered into our Freight Management System.

10. Participate in relevant business project from time to time as assigned by management.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Job Description & Requirements

SHI Group operates in a broad range of business areas ranging from manufacturing equipment and infrastructure to fields making use of the latest advanced technology. We are currently looking for a knowlegeable engineering manager who has expertise in wafer transfer robots used in semiconductors and related machinaries.

1. Technical support for customers in Singapore

Responsible to supervise the periodic / ad-hoc wafer transfer robot assessments and performance testing / evaluations using Python for existing clients to identify underlying issues. Provide technical consulting expertise for our Singapore operation team initiatives.

2. Collaboration with group company

Based on comprehensive and practical knowledge of wafer transfer robots offered by the SHI Group, encompassing all aspects of documentation, 3D modeling, and designing and draw components using SolidWorks, collaborate closely with engineers at the group company in the US. This collaboration ensures that the provided products and services are thoroughly aligned with customer needs.

This position is also responsible to oversee on-site management and supervision to ensure seamless and accurate implementation of products.

3. Technical Sales

As an Engineering Manager, oversee and execute technical sales and support for new implementations with semiconductor equipment manufacturers, serving as the lead in Singapore. This position is primarily expected to focus on approaching and catering to Japanese and US companies (in Singapore and other ASEAN regions), which are key customers of the SHI Group.

4. Exising Customer Relationship

Execute a strategic marketing and communication plan to the top tier clients of the SHI group in Singapore and other ASEAN region to deeply understand their needs, make an attractive proposal and conduct negotiations in collaboration with relevant teams and departments of the group.

5. Trouble Shooting

Based on comprehensive understanding of semiconductor related equipment, this role requires taking a leadership position in swiftly and effectively resolving product issues in Singapore, collaborating with group companies in Japan and the United States. Expected to spearhead the resolution process, this position is required to closely coordinate with engineers and relevant stakeholders in Japan and the United States when technical issues arise, ensuring prompt and appropriate solutions.

6. Knowledge & market insight transfer

Transfer the expertise to engineers in Singapore and Japan by consistently updating on SHI Group's products and the latest global trend and forcast in the region, in order to enhancing the group's engineering skills. Regular market insight update to senior managements in Japan HQ and US group companies are also essential.

Job Requirements where it is an essential responsibilities, qualifications, experience and skills to perform the job:

1. At least 5 years of experience in the semiconductor industry and extensive engineering knowledge of wafer transfer robots is essential for this position. This position is also expected to have knowledge and experience for vaccum technology, Cryopumps in particular.

2. At least 5 years of engineering experience in mechanical design and application engineering using SolidWorks in the field of industrial machinery, especiallly related to semiconductor manufacturing tool or vacuum components.

3. Experience in data analysis or performance testing of machinaries and robots using Phython.

4. Experience in technical pre-sales and/or technical sales in semiconductor indutsry.

5. The successful candidate is expected to possess expert level knowledge on the following tools / certificates.

-SolidWorks (At least CSWA level)

-Python

-Microsoft Office

Successful candidate with the following will be an added advantage.

-Applied Information Technology Engineer (or equivalent certificate)

-Certificate relating to general vacuum technology (e.g. Senior Vacuum Engineer)

6. The candidate is also expected to possess Bachelor's degree or above in Engineering or Applied Sciences field.

7. Business level English and Japanese language skill is essential, in order to cater key Japanese customers in highly technical communication, in collaboration with engineers in the US and Japan.

The Manager (CTE-CTO) shall have sufficient professional experience to fulfill a specialist role in contributing to the development of the clinical trial program at NCCS. The Manager shall also assist the Senior Manager / Principal Clinical Research Coordinator (PCRC) to plan and manage the operations of the Clinical Trials Office (CTO) of the Division of Clinical Trials & Epidemiological Sciences (CTE).

The Manager has to ensure that clinical trials are performed in accordance with applicable guidelines such as the protocol, Good Clinical Practice (GCP) Guidelines, all applicable regulatory requirements and the Clinical Trials office’ Standard Operating Procedures.

Major Duties And Responsibilities (90%)

• Obtain sufficient information from study protocols and industry sponsors, obtain costings from relevant divisions/departments involved and assist in budget drafting for studies. Negotiate with the sponsors on the pricing and the type or number of patient assessments to be included in the budget.
• Assist Senior Manager / Principal Clinical Research Coordinator (PCRC) to create training plan for CTE-CTO. The Manager shall be involved in the training of staff and recommend staff for external courses. The Manager will monitor the progress and outcome of training to ensure competency, obtain feedback and ensure documentation of all training provided.
• Assist to ensure proper supervision of staff and operations of CTE-CTO. This includes monitoring of individual work progress and providing assistance whenever necessary, solving and giving advice on problems associated with procedures, communications, teamwork or working relations with other departments, time management, limited resources etc.
• Assist in ensuring that CTE-CTO has sufficient Standard Operating Procedures (SOPs) to guide its operations. The Manager shall write SOPs or supervise the drafting of SOPs for CTE-CTO.

Minor Duties And Responsibilities (10%)

• The Manager may be involved in drafting and reviewing of department P&Ps.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Requirements:

• A recognised degree, with at least 10 – 15 years of relevant healthcare or research setting.
• Possess breadth of knowledge and experience in relevant research regulations (HBRA, Health Products and Medicines Act) and Good Clinical Practice.
• Strong communication skills, good EQ, strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous and responsive with excellent communication and writing skills.