Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 2,800.00 + OT + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 2,800.00 + OT + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Job Description

Designation: Human Resource Manager

Shared Corporate Service

South Central Community Family Service Centre Limited

Human Resource Manager

We seek a dynamic, progressive, and capable person who can independently manage the entire spectrum of HR from attraction-retention-motivation-development. The person must be able to prepare annual budget and maintain HR records and analyse data to aid data-based recommendation for decision making.

Key Responsibilities:

HR Operational & Strategic Management

1.Recruitment & Onboarding

• Oversee processes and procedures of recruitment
• Plans and conduct new employee on-boarding to foster positive attitude toward organisation goals.
• Update job requirements and job descriptions for all positions

2. Compensation and Benefits

• Develop and recommend for implementation of compensation plan
• Ensure smooth HR Operations and Management
• Administer benefits plans

3. Talent Management

• Administers performance review programme in support of personal development and merit-based compensation system to ensure effectiveness, compliance, and equity within organisation.
• Work on talent identification and development of career progression and succession planning
• Work on competency building to increase capacity of workforce
• Implementation of Competency framework and talent management framework

4. Employee Welfare, Engagement & Retention

• Prepare employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
• Advise appropriate resolution of employee relations matters, and ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care.
• Communicate and explain the organisation’s policies to employees.
• Ensure general insurance coverage for the employee and offices.
• Develop employee engagement, retention strategies and plan staff welfare activities

5. Training and Development

• Administer and maintaining training and development needs that fits the organisation goals and employee personal development objectives.
• Liaise with department heads to understand all necessary aspects and needs of staff training and development, and to ensure they are fully informed of staff training and development objectives, purposes and achievements.

6. Policy and Compliance

• Develop and administer policies, procedures, and programmes to ensure alignment of organisation mission and competitiveness.
• Keep abreast of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting comply.
• Participate in Covid related response at organisational level.
• Familiar with current HR policies and practices in the local context

7. Shared Services Approach

• Develop and administer HR shared services to policies, procedures, and programmes to ensure alignment of organisation mission and competitiveness of collective initiatives like =Dreams.

Requirements:

• Degree in Business with major in Human Resource
• With at least 3 years of managerial experience with HR supervisory experience
• Good spoken and written English.
• Strong interpersonal and communication skills, and ability to interact effectively at all levels
• Good planning and prioritisation skills.
• Able to work independently but in a team environment.
• Meticulous, proactive, resourceful and self-driven with positive mind-set.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• Preferred 2 years of sales experience (Prior experience in construction or finance industry will be a bonus)
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Responsibilities:

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Liaise with internal stakeholders on the delivery of resources and work scope to customers
• Lead a team of service team members
• Oversee the hiring of new candidates
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements:

• Nitec in Electrical/Electronic Engineering with at least 5 years working experience
• Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability
• Transport allowances will be provided if you possess own vehicle. Otherwise, transport expenses will be reimbursed

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 5,500.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 5,500.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Reporting Line :Marketing Manager

Job Responsibilities

• Assist in planning, creating, and running online and offline marketing campaigns to boost brand recognition and leads.
• Develop and share SEO-optimized content, including blogs, across social media platforms.
• Manage social channels, engage with the audience, and enhance brand affinity.
• Manage website content using CMS, ensuring SEO optimisation and analysing performance.
• Assist in crafting offline materials like brochures and sales tools.
• Involve in event planning and execution, both online and physical.
• Support CRM campaigns through data segmentation.
• Monitor marketing expenditure and offer insights into return on investment.

Job Requirements

• Bachelor’s degree in business, Marketing, or related field.
• Minimum 2 years experience, ideally in retail.
• Strong grasp of SEO and web analytics.
• Excellent communication and problem-solving skills.
• Detail-oriented and organised.
• Able to manage time and tasks effectively in a fast-paced environment.

COMPETENCIES:

• Effective Communication
• Analytical skills
• Critical Thinkers
• Technical Savvy
• Public Relations
• Project Management
• Event Management
• Market Research & Analysis
• Teamwork
• Liaison & Networking
• Reliability
• Integrity
• Action/result orientated

*This role's designation, whether Senior Marketing Executive / Assistant Manager, will be determined based on the candidate's experience and skills
*Note: This position will be work under the sister Company: SK Jewellery Group

Job Types: Full-time, Permanent

Overview of the Office of Campus Planning Communications role

The applicant will support the Office of Campus Planning (OCP) to:

1. Plan, develop and lead internal and external communications deliverables such as internal EDMs, feature stories, video-interviews etc. to drive Alexandra Hospital’s brand awareness and increase mindshare.
2. Plan and coordinate stakeholder engagement sessions and where necessary – to develop public facing letters and manage a reasonable amount of public feedback.
3. Support key stakeholders in the delivery of Alexandra Hospital’s corporate initiatives.
4. Support the planning and execution of OCP led campaigns, events and initiatives.
5. Prepare and draft press materials, speeches, feature articles, letters and announcements.
6. Any other duties as assigned.

Qualification Required and Area of Discipline

• Degree in any communications or public relations discipline

(Degree in Mass Communications is highly preferred)

• At least 6 years of relevant work experience, preferably with project management experience
• Candidates with healthcare background highly preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Familiar with media, project, campaign and event management
• Able to facilitate Stakeholder engagement sessions to be useful and productive.
• Good documentation skills to ensure discussions are properly recorded for future reference.
• Enthusiasm in healthcare planning topics and issues so as to identify newsy story angles for publicity
• Strong linguistic capabilities, and ability to write papers for approval when required.
• Excellent verbal, written communication and presentation skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

The employee’s duties and responsibilities as Accounts and Operation Manager shall be as the following:

· Handling all Account Payables (AR), Account Receivable (AR).

· Perform Statement of Account Reconciliation of Overseas Agents.

· Verify TT Remittances.

· Updating monthly GIRO payment entries and issue cheque accordingly.

· Unbilled reports – Operations & Warehouse billing.

· Update Exchange rates in currency tables.

· Checking and prepare staffs claim.

· Assist in Billing and Cheque payment entries in the event of the person-in-charge on leave.

· Assist in Month end closing.

· Handle shipping enquiries from customers and responsible for shipment booking.

· Prepare full spectrum of shipping documents.

· Coordinates with agents and shippers on shipment arrangement.

· To monitor shipment and ensure orders are shipped according to shipping requirement.

· Arrange transportation for local cargo delivery and liaise with warehouse for the packing, stuffing or unstuffing of cargoes.

· Compile weekly and monthly report.

· Any ad hoc duties as and when assigned.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

• Responsible for the full spectrum of corporate communications planning and strategies.
• Develop and implement online/offline campaigns for programmes and initiatives.
• Drive engagement on social media platforms, create and update content on various digital channels
• Track and analyse audience statistics and behaviour across all channels to identify opportunities to improve our engagements with our target audience.
• Support in SMF website revamp and content updates
• Conceptualise and work with team members to develop marketing collaterals and, e.g., eDMs, social media posts, infographics, presentation decks, etc.
• Oversee media relations and plan media events to ensure favourable and targeted media coverage
• Conceptualise storyboard for video publicity and to assist in the creation of video content.
• Provide event support to various Business Units in speech writing, photography/videography, media coverage and any other support that is required.
• Develop publications such as Annual Report and SMF quarterly magazine – SMF Connect
• Any ad hoc duties as they arise

Requirements

• Degree in communications/marketing, or related fields with at least 3 years of experience in corporate communications/marketing
• Proven experience in developing corporate communications plans and campaigns
• Experience in events management is advantageous
• Proficient with social media strategy
• Proficient with designing tools (Adobe Photoshop, illustrator, Premiere Pro and canvas), MS Office Software, and WordPress
• Excellent written and verbal communication skills in English and Mandarian
• Team player with positive attitude
• Ability to work under pressure

Requirements

- Min 2 yrs experience in events / exhibition / Creative / Point-of-Sales

- Min Diploma holder and above

- Sharp, creative & energetic with social skill.

- Has an analytical mind & is concerned with bottom-line and datelines

- Possess a positive attitude & enjoys real challenges

- Confident and good communication & presentation skills

- Self-starter, able to work independently and as a team

Job Responsibilities

- Account servicing

- To explore new business opportunities

- Ensure smooth communication between client and company

- To oversee a project from creative development to execution independently

- Able to travel overseas

Marketing and Partnership Manager

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

The incumbent specializes in implementing and developing commercial and strategic relationships with organizations in accordance with company's overarching objective, strategic goals and strategies. He/ she will promote the training business, related consultancy services, products and/ or brands.

He/ she is required to develop marketing strategies, generate new business leads, manage marketing budgets and analyze trends.

1) Partnerships Development and Enhancement

• Partnering and collaborating with potential organizations in community care such as Active Ageing Centres, Nursing Homes etc. for student attachments arrangement
• Building and enhancing relationships with Corporate Sector and Corporate Commercial clients to promote training programmes, workshops and talks.
• Building and enhancing relationships with government funding agencies (e.g. Skill Future SG)
• Spearheading “Preferred Training Partnership” initiative to develop and create new revenue streams for the academy
• Coordinating with job placement portals and e-learning providers to promote HMTA programmes and services
• Partnering with internal stakeholders on business calls and presentations to potential customers
• Working on potential deals with partners to implement the proposed learning & development programmes

2) Marketing Communications

a) Website and other e-marketing communications, social media (Facebook and YouTube)

• Providing ideas and input into the development of new e-marketing materials
• Oversees editing and proof-reading of copy writing of new and up-to-date web content

b) Marketing collateral and publicity material (Brochures)

• Providing ideas and input into the development of new e-marketing materials
• Preparing marketing collateral for the Academy’s corporate relations activities
• Oversees editing and proof-reading of copy writing of marketing material (brochures, posters, flyers etc.) for the programmes, liaising with the relevant internal & external stakeholders

3) Leads Generation and Sales

• Managing course enquiries from interested parties and recommending appropriate training courses
• Preparation for and facilitating course previews and course orientation
• Following-up with participants on interested courses
• Reviewing course applications, conduct screening and selection and course enrollment

4) Market Analysis /Research & Planning and New Programme Development:

• Gathering information on sector trends and industry peers’ programmes for use in market benchmarking and other forms of market analysis.
• Working with Assistant Director, Marketing & Operations for market analysis and recommendations in relation to marketing plans.
• Supporting the Assistant Director, Marketing & Operations in planning, researching and coordinating student recruitment initiatives, liaising with relevant parties both internal and external.

a) Turnaround time for Marketing & Business Proposals

• Timely creation of Marketing & Business Proposals
• Calculate & ensure sales margins at price levels to ensure profitability
• Working closely with the Directors, Subject Matter Experts – SMEs, Finance and external stakeholders to crystalize areas of interest and resolve potential issues

b) Timely response to Curriculum Development unit in the launch of new training products

• Provide timely information and marketing materials to support launch of new training products
• Stay informed of key marketing trends and issues and competitive activity to drive sales preparedness.

Qualifications and Experience

• Diploma / Degree in Business Management, Sales & Marketing or equivalent
• Minimum 5 years of sales and marketing communication experience
• Sound understanding of online acquisition marketing tools (SEO, PPC, Social, Affiliate, Display, comparisons)
• Must be able to champion marketing campaigns through conventional methods and online channels
• Experience with the development and go-to-market process of a new training product or service
• Must be able to manage the digital marketing and/ or videos/ film budget accurately and efficiently
• To present promotional strategy effectively to internal and external audiences (small and big groups)
• Strong oral and written communication skills – proficient in English and Mandarin
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment
• Savvy with using technologies to enhance and facilitate marketing communication
• Be flexible, energetic and can multi-task; creative and able to think out of the box

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Tsao Foundation is a not-for-profit organisation that upholds innovation, excellence and constructive change as our core values.

Our mission is to advance a positive transformation of the ageing experience by advocating for mindset and societal change. We fulfil that through our four initiatives: The Hua Mei Centre for Successful Ageing, Hua Mei Training Academy, International Longevity Centre Singapore, and Community for Successful Ageing.

We have a multi-disciplinary team of skilled professionals dedicated to making human longevity a positive experience through undertaking community-based programmes and eldercare services, training and education, research, advocacy and collaborations.

RESPONSIBILITIES

To be responsible as the Care Manager to assess, facilitate and advocate for the clients' interest, to meet operational targets of the Foundation and the funding authorities.

Key Responsibilities

• Determine suitability of client referrals as a team through initial screening in accordance with Foundation guidelines and requirements of funding bodies
• Conduct full assessment, as a component of team assessment in the areas of medical, nursing, social, financial and psychological etc and ensure assessments are carried out as required
• Identify problems related to illness and decline in functional, cognitive abilities and advocate early medical attention for client through appropriate intervention or referral
• Facilitate the use of internal and external resources through appropriate linking of services to serve the basic support needs of the clients and families
• Develop comprehensive client care plans and carry out regular evaluation, ensuring recommended services are in place to meet the needs of the clients, families and caregivers
• Provide health education to the clients and families to reduce medical complication and accident prevention, and monitor medication management and compliance, nutrition, diet etc.
• Participate in regular client review discussions with team members to evaluate efficacy and currency of care plans, and recommend modification as needed
• Liaise with external agencies from government, social services and medical establishments to establish an effective network of care for the continuing care of the clients, particularly in respect of a good hospital discharge plan
• Conduct termination reviews when required and write the relevant reports and referrals to facilitate the clients' discharge to another service
• Ensure CM activities meet regulatory requirements, and ensure accurate and timely documentation and submissions of client reports
• Participate in continuous quality improvement projects
• Represent the Foundation in presentation to external parties such as students on clinical attachments
• Participate and lead where appropriate, in activities or outreach projects - internal or joint, that promote the Foundation's cause and mission

• Singapore Nursing Board registered Nurse with minimum 3 years working experience
• Professional certification / specialist diploma / advance diploma on gerontological nursing is preferred
• Courses on care management is preferred
• Working experience in case management / care coordination will be an added advantage
• Excellent clinical knowledge and skill
• Good communication skills in both spoken and written English
• Penchant for working with older people
• Able to communicate in Mandarin and local dialects to communicate with the senior citizens.
• IT proficient

Job Description:

• Establish effective and efficient processes to ensure timely and comprehensive management of all tax matters
• Advise and develop tax efficient structures for acquisitions, divestment, financing and cross-border transactions
• Oversee implementation and management of tax related projects
• Identify and manage tax risks / opportunities
• Partner closely with business leaders to identify tax planning opportunities and provide tax guidance on business initiatives.
• Support tax audits and managing tax disputes

Requirements:

• Degree major in Finance / Accountancy
• Minimum 8 years of experience in the Big 4 accounting firm and commercial MNC
• Proven experience in international tax and transfer pricing.
• Meticulous, independent, a creative thinker and possess strong analytical skills
• Excellent communication and inter-personal skills

A glimpse of what you’ll do:

• Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
• Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
• Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
• Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
• Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
• Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
• Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
• Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

What you’ll need:

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 3 years of relevant experience in performing the role.

1. Relavant experience with using Cloud Service Providers, preferable with AWS experiences.
2. Infrastructure as Code. (e.g. Terraform, Cloud Formation)

• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments

Asia FiiT is a team of visionary practitioners in Asia forged across global banks, fintech firms, and start-ups; united by a quest for more humanisation and progress in shaping the financial landscape of tomorrow. With centuries of combined experience, we possess a proven track record across geographies in product operations, innovation, technology, transformative change, and risk management. We are on a mission to make financial services more accessible, affordable, and fit for sustainable growth.

In support of our vision, under Asia FiiT (Singapore) Pte Ltd, we are looking for a confident and innovative product manager to work on our “go-to-market” digital products. Key responsibilities of this Product Manager expert:

1. Assist founder to define Asia FiiT’s digital products, from strategy, solution design to roadmap and delivery plans.
2. Actively collaborate across in-house & 3rd party product domains to drive cross-functional initiatives and leverage all aspects of the Asia FiiT’s digital product suite.
3. Actively collaborate closely with target users, design teams and other key stakeholders to develop "go to market" realistic actions to bring our digital products to reality.
4. From scratch, develop digital product strategy and approach by deeply understanding our user requirements, target markets, and competitive landscape.
5. Iterate quickly on new digital product launches, feature enhancements, and user feedback.

Qualifications:-

- 5+ years of professional experience in a high-growth environment.

- Experience working on a customer-facing product with a heavy UX/UI focus.

- Must have experience working with the following stakeholder types; 3rd party Design, Customers, Internal leadership.

- Demonstrates strong communication skills and thoughtful decision making.

- Owns and drives the creation of roadmap and delivery of projects independently. Good at taking initiative.

- Able to operate at both a high level (e.g., defining longer-term vision and strategy) and also engage in the weeds (e.g., working through detailed case requirements with their team or reviewing product copy, build guard rail that will safeguard Asia FiiT brand irrespective of products and robust testing).

- Comfortable working in a new startup fast-paced environment and moving fast/being scrappy when needed.

- ⁠Have launched successful products and experienced in “not-so-successful” ones too.

Oversee Sales team

Responsible for generating business for Social events, Weddings, Meetings, Catering events, etc

Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads

Generate contracts, banquet event orders and event floor plans based on client needs and best operational scenarios

Work closely with other departments/restaurants and teams to provide solutions and service based on client needs

Ensure all menu proposals are presented to the client accurately & timely

Responsible for collecting deposits and payments based on company procedures

Maintain accurate and up-to-date records of all Sales reports and transactions for Management review

Meet monthly sales targets and KPIs

Any other ad-hoc duties assigned

Requirements:

Preferably Degree/Diploma in Hospitality / Event Management or related discipline

Minimum 3 years food and beverage sales experience with an F&B company / service hotel / equivalent

Knowledge in Microsoft Office is mandatory

Meticulous with an eye for details

Excellent communication and interpersonal skills

Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues

Team player who is able to work independently

Able to multi-task and handle high volume of work in fast paced environment

● Develop and execute sales analytics and CRM strategies to lead and support sales goals and objectives

● Work closely with the commercial teams to understand business needs and objectives, define key performance indicators, and provide actionable recommendations based on data analysis.

● Oversee the administration and maintenance of our CRM, other sales systems and digital tools

● Lead a team to execute strategic projects that enhance sales performance and growth and manage the end-to-end delivery of commercial excellence initiatives.

● Enhance strategic sales pipeline analysis and dashboards

● Develop actionable insights to identify gaps and growth opportunities

● Collaborate with sales, marketing, and MPA teams to identify and implement sales analytics solutions that enhance sales effectiveness and efficiency

● Improve current CRM effectiveness and lead new CRM deployment from pre-planning, implementation to driving successful adoption

● Evaluate and measure the effectiveness and impact of commercial excellence projects, using quantitative and qualitative data, and provide feedback and recommendations for improvement

● Manage and develop a team of sales analysts, providing guidance, coaching, and feedback

What the role is

NEA’s Inspectorate Department administers the Environmental Protection and Management Act (EPMA) and its Regulations to manage and control air, water and noise pollution, as well as hazardous substances and toxic industrial waste at industrial and trade premises.

What you will be working on

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.
• Respond to environmental pollution incidents during and after office hours.
• Attend to feedback from public pertaining to pollution matters.
• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.
• Develop and review the concept of operations for responding to environmental pollution incidents.
• Support the procurement and equipping plan for laboratory and relevant analytical equipment.
• Prepare reports and presentations to senior management on environmental related issues.

What we are looking for

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering
• Knowledgeable in principles of environmental sampling and pollution control.
• Possess strong analytical and problem-solving abilities.
• Good writing, communication and interpersonal skills.
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.
• Organised and able to multi-task.
• Mature, independent and resourceful.
• Preferably, possesses a Class 3 driving licence.
• Able to work on weekends and after office ours, when required.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Executive-Manager-Manager-Assistant-Manager--Inspectorate-Department----Contract_JR-10000027520

Job Highlight

Salary: $2000 - $2600

Contract: 6 months

Working Location: Nearest to Redhill MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Support team to implement and execute funded programmes, projects and campaigns on disability and inclusion.
• Co-ordinate meetings and follow ups with key stakeholders (e.g. social service agencies, social enterprises, media partners) to embark on initiatives that promote disability awareness among the general public and in targeted settings.
• Support filming and media partnership projects that amplify disability inclusion messages.
• Support the development and implementation of impact evaluation framework for various Public Education efforts.
• Take initiatives to measure the corresponding outcomes and impact.
• Update budgets and generate reports for periodical updates to funders.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Marketing/ Communications background.
• Proficient in Microsoft Office/ Canva is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

About our client: Our client is one of the Utility companies in Singapore.

About the role:

• Manage the QEHS department (including its budget), set up the objectives of the team members, define and roll out the QEHS action plan, monitor the QEHS KPIs
• Responsible for compliance with the Singapore regulations including terms of licenses to operate
• Responsible for providing the necessary information in view of the EHS reporting
• Take part in the QEHS community, communicating and implementing the company Group standards within the HW business in Singapore (for instance, organize the Safety Week within the premises of HW plant)
• Responsible for maintaining the Integrated Management System (IMS) up-to-date and for the ISO certifications by interacting transversely and on a regular basis with the other HODs (including, update of SOPs & RAs, organisation of internal audits, follow up of IMS certification audits and any other related responsibility)
• Build a genuine relationship with the HODs in order to deploy in an effective way the safety policy of the company (including but not limited to the following: safety visits, incident reporting & root cause analysis, incident actions tracking, development of BBSO, identification of risks and particularly of High Potential situations)
• Develop a multifaceted and centralised environmental reporting, including CO2 and energy topics with the support of engineering team
• Responsible, together with the Fire Safety Manager (FSM) who is a member of the QEHS department, for the effective deployment of the Emergency Response Plan: submission and approval of the authorities, developing the emergency scenario, training strategy of the CERT, internal communication
• Responsible for the Process Hazard Analysis (PHA) studies carried out within HW business
• Participate in the WSH committee
• Safety is a core value at our company and a precondition for employment. You are expected to uphold the Company Always Safe rules and set an example to all colleagues in your daily work routine
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

About you:

• Degree in Process Safety / Chemical Engineering / QEHS / Environmental Engineering, WSQ Specialist Diploma in Workplace Safety and Health (SDWSH), or related fields
• Minimum 10 years of experience in chemical, refinery, pharmaceutical, power plant or green business;
• Must have experience in matrix environment and people management.
• Process Safety is an added advantage.
• Having demonstrated leadership in conducting the change
• Experience in management, but also in transversal management
• High ethical standards at the workplace;
• Results oriented individual with robust process safety management abilities;
• Able to lead a cross-functional team to achieve the departmental goal of lean production and operational excellence
• Have the necessary certifications, qualifications and accreditations to carry out this role effectively

Other info:

• Work Location: Jurong Island
• Work Hours: Monday to Friday

*Please note that only shortlisted candidates will be contacted.*

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]