#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

THE POSITION

We are seeking an exceptional individual for the exciting position of Project Manager, Fundraiser (six to eight month contract position). Reporting to the General Manager, you will work closely with the Relationship Manager and Business Development Manager to ensure the success of our annual fundraiser - PangsGiving.

KEY RESPONSIBILITIES

• Lead the planning phase of our annual fundraiser – PangsGiving.
• Provide strategy and negotiation guidance on donor and sponsor management, including attending meetings with sponsors, development of proposals and drafting of communication plans for donors.
• Conduct weekly work-in-progress meetings with the fundraising team ensuring that financial targets, marketing and operational timelines are met.
• Provide guidance on the marketing of the fundraiser to donors and internal database to ensure interest and participation in the event.
• Track the budget effectively to ensure financial viability for operational costs.
• Provide expert advice on charitable giving and fundraising policies and guidelines, staying abreast of sector standards and best practices.
• Lead in the seamless execution of the fundraiser on the event day.
• Provide inputs on creating a post event report and newsletter for donors and sponsors.

REQUIREMENTS

• The ideal candidate will have at least three (3) years of experience in fundraising, hospitality or project and events management.
• A track record of business development, partnership, sponsorship, and fundraising for events.
• Employment experience in the performing arts, charity, or not-for-profit environments is a plus.

CORE COMPETENCIES AND PERFORMANCE ATTRIBUTES

• Strong project management, multitasking, and decision-making skills
• Excellent interpersonal and networking skills
• Polished written and verbal communication skills
• Highly self-motivated, goal-oriented, dynamic, and accountable
• Creative and resourceful problem solver
• Persuasive communicator and negotiator

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Assistant Community Manager

Who we are:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who are residents :
In Core Collective lingo, our customers are called Residents. Personal Trainers, Chiropractors, Pilate instructors, Physiotherapists, etc. are a few examples of our residents who make up the community of health and wellness professionals.

Your impact:

As our Assistant Community Manager, you will lead the design and implementation of retention strategies to drive residents’ loyalty and retention. You play a vital role in the growth and success of our residents, and act as a crucial link between the community and Core Collective. By gathering feedback, observing trends, and understanding the needs and preferences of our residents, you contribute to the continuous improvement of our community initiatives, thereby enhancing overall satisfaction and loyalty.

If you're passionate about community building, and you're ready to make a meaningful impact, we'd love to hear from you! Your team’s motto is "If our residents are successful, Core Collective will be successful."

What You’ll Be Doing:

Resident Satisfaction & Retention

• Continuously evaluate and refine new and existing residents’ life cycles to achieve resident lifetime value and reduce churn rate
• Constantly monitoring and analyzing the NPS to identify problem areas and opportunities for improvement
• Collaborating with relevant departments by providing effective feedback and implementation to optimise resident experience

Resident Growth

• Develop upsell strategies for Core Collective products at multiple outlets
• Initiate and organise community initiatives to increase customer loyalty and foster a collaborative community

Team Management & Administration

• Responsible for hiring and training the community team
• Regular check-ins with the community team to ensure their performance is on track and achieve set KPIs
• Creation, implementation, and continuous improvement of the Standard Operating Processes (SOP) to achieve the Success Metrics

Who You Are:

• At least 3+ years of relevant experience in customer success or account management roles.
• Have been in a supervisory or managerial role with experience leading a team for at least 3+ years.
• To be successful, you should possess strong interpersonal relationship-building skills, leadership, prioritisation and communication skills.
• You have a natural tendency to be curious, positive and creative.
• You have a 360 view of business and can consider the implications to the resident’s experience holistically should there be any changes to the business needs.
• Ability to work collaboratively in a cross-functional team
• Have an aptitude to anticipate any changes
• Strong multitasking skills and high level of attention to detail, with the ability to work well under pressure in a fast-paced environment.
• Demonstrates high level strategic mindset and adopts a forward-looking approach
• Excellent stakeholder engagement and communication skills
• You have an intermediate to advanced command of both written and spoken English language to manage difficult and escalated customer experience situations effectively.

What’s in it for you:

• Core Collective values its employees and invests in their growth and development. You will have access to ongoing training and professional development opportunities, as well as opportunities to work on challenging and meaningful projects that contribute to the company's success.
• We also offer a dynamic and inclusive work environment, where everyone's contributions are valued and where we make decisions based on our core values and what we believe to be best for our team and our customers.
• Joining our company means joining a team that is passionate about making a difference and creating impact. If you share our values and are driven, creative, and committed to your personal and professional growth, you will find a home at Core Collective.

Our Vision

To become the Singapore Airlines of the fitness and wellness industry.

In line with our parent company Aurum and Woh Hup Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good).

We achieve our vision by:

1. Building fitness and wellness hubs that are centres of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our values

Benevolence (from the Heart)

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solving the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

You will work in a specialty coffee cafe, brewing and serving in-house roasted specialty coffee and food.

Responsibilities:

• Prepare beverages as per order - Espresso Based, Filter Coffee and Caffeine Free

• Manage cafe staff shifting

• Advise and recommend beverage and specialty beans according to guest preferences

• Upkeep cleanliness of café

• Innovate and create new monthly drinks

• Provide excellent customer service to guests

If you are:

• Passionate about Specialty Coffee.
• Responsible and honest. You strive to do your best, and work together with the team to achieve results.
• Hospitable. You are able to communicate in a friendly manner to team members and customers.
• Hardworking. You know that behind every brilliant customer service experience, there is work to be done which includes cleaning and possibly stocktake duties.

You will work with the team to provide fast, efficient and friendly service, ensuring a great experience for our customers.

INTERESTED APPLICANTS PLEASE WHATSAPP +65 8073 5090.

Location: 5 Minutes from Beauty World MRT. 21 LORONG KILAT #01-07 SINGAPORE 598123

Job Type: Full Time

Operating Hours: 5 days work week, Mon - Sun. Shifts: 10am-8pm | 8am-8pm | 8am-6pm

We currently do not have quota for foreign hires. Singaporeans and PRs only.

· Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents

· Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines

· Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery

· Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise

· Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit

· Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction

· Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties

· Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties

· Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified

Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations

Overseeing the project closeout process to ensure that all documentation is complete.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for the planning, development, and implementation of company owned sales online platform.
• Collaborate with internal and external stakeholders, partners and vendors for the operations of the E-Commerce platform web development, order fulfilment, pricing management.
• Working with fulfilment teams to ensure seamless customer experience and ensuring smooth operational flow.
• Management of marketing platforms such as Adobe Experience Manager and Salesforce Marketing Cloud.
• Collaborate with marketing team to create marketing strategy that increases sales by driving more traffic and conversion via online channels.
• Build personalisation strategies to enhance customer loyalty and retention.
• Working with marketing team and media agency to develop impactful campaigns, including tracking, monitoring, and evaluating campaign performance by using data-driven insights.

• At least 5 - 8 years of working experience in E-Commerce Channel Management, Marketing or other related experience.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Preferable if familiar with Salesforce & Ungerboeck and/or other similar CRM and Event and Venue Management software.
• Strong MarTech and E-Commerce marketing capabilities such as proficiency in Adobe, SEO would be preferred.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management skills and ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Location: Expo

The Account Manager will be responsible for managing client relationships, pitching for new jobs and clientele, developing new proposals, ensuring projects are delivered on time and within budget, and proposing creative solutions to meet clients' needs. This is a full-time on-site role located in Singapore.

The Account Manager will work closely with the creative team to translate client briefs into clear and actionable project plans, and will manage project timelines, budgets, and resources to ensure successful project delivery.

You will also spearhead a new exciting department servicing campaigns that require a regional network of celebrities and influencers.

Qualifications

• Meticulous in time management, project management and organizational skills
• Excellent communication, negotiation, and problem-solving skills
• Ability to work under pressure and manage multiple projects simultaneously
• Experience in client relationship management, account servicing and PR
• Understanding of creative production processes and technical requirements
• Familiarity with digital marketing and social media platforms
• Bachelor's or Master's degree in Marketing, Communication, or related field
• 3 years experience in advertising or creative agency industry

Job Description

The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key objectives are to:

•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.

•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.

•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services

•Plan and strategize data center requirements to meet SIA current and future IT roadmap.

Responsibilities:

Lead and manage:

•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.

•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.

•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings

•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster

Ensure optimal performance:

•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.

•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.

•Of operational efficiency and resource utilization.

Plan and execute:

•Preventive maintenance schedules and corrective actions for identified issues.

•Emergency response procedures in case of power outages, equipment failures, or other disruptions.

•Budgetary allocation and resource management for the data centre facilities.

Maintain compliance:

•With all relevant safety, environmental, and regulatory standards.

•Lead and manage data center audits

•Documentation for all systems and procedures.

Collaborate:

•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.

•With external vendors and service providers to maintain and upgrade equipment and systems.

Data Cente strategy and migration:

•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization

•Work with IT team for data centres space and power requirements

•Work with and support IT team for any data centre migration as required

•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.

Requirements

•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management

•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure

•Proficient in data centre monitoring and management software

•Familiar with data center fiber and structure cabling would be a added advantage

•Possess Datacenter certification eg. CDCP, CDFOM

•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements

•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.

•Excellent organizational/administrative skills as well as strong communications & interpersonal skills

•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.

•Willing to work on non-office hour and weekend including public holidays

Business Development Manager

Who we are:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who are our residents:

In Core Collective lingo, our customers are called Residents. Personal Trainers, Chiropractors, Pilates instructors, Physiotherapists, etc. are a few examples of our residents who make up the community of health and wellness professionals.

Your impact:

In this role, you are at the core of our business and will play a pivotal part in influencing our pricing and sales strategy i.e. revenue strategy (based on industry best practices) to achieve your KPIs (Key Performance Indicators). You will be responsible for our biggest revenue driver and, through consultative selling, acquire high-value residents, as well as retain and grow our existing community of top health and wellness professionals.

You will drive strategic analysis and insights, making critical recommendations in key decisions for our business. You will also be responsible for team management and have the ability to give clear direction to your team and drive their performance so that they can achieve their KPIs and CAs (Critical Actions).

You will have the chance to work with top-of-their-field fitness, wellness, and medical professionals. You will also have a supportive and collaborative BD and Sales team who will execute your vision, and look to you for guidance and mentorship.

We need someone who is not afraid to think outside the box, shake things up, and bring their A-Game to the table!

What You’ll Be Doing:

Revenue Growth

• Develop sales strategies that align with the company’s growth goals, by analysing market trends, customer insights, and competition
• Negotiate complex deals and lead the Business Development team to close sales and deliver results
• Build sales pipeline of resident leads to achieve desired conversion rates

Team Management & Administration

• Responsible for hiring and training the business development personnel
• Regular check-ins with the team members to ensure their performance is on track and achieve set KPIs
• Continuously evaluate and refine sales processes to increase efficiency and effectiveness

Who you are:

• 4+ years of proven experience in outbound and inbound sales role, with a track record of exceeding sales targets
• Have been in a supervisory or managerial role with experience leading a team for at least 4+ years.
• Well-rounded profile: the ability to combine business, strategy, and finance concepts to lead complex and multidimensional deals.
• Strategic problem solver with strong business acumen and an ability to effectively lead priorities in a growing, fast-paced organization.
• Excellent communication and interpersonal skills, with the ability to build trust and maintain relationships with key stakeholders
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Entrepreneurial spirit and a passion for driving growth and scaling up success
• Diplomacy, tact, and poise under pressure

What’s in it for you:

• Core Collective values its employees and invests in their growth and development. You will have access to ongoing training and professional development opportunities, as well as opportunities to work on challenging and meaningful projects that contribute to the company's success.
• We also offer a dynamic and inclusive work environment, where everyone's contributions are valued and where we make decisions based on our core values and what we believe to be best for our team and our customers.
• Joining our company means joining a team that is passionate about making a difference and creating impact. If you share our values and are driven, creative, and committed to your personal and professional growth, you will find a home at Core Collective.

Our Vision

To become the Singapore Airlines of the fitness and wellness industry.

In line with our parent company Aurum and Woh Hup Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good).

We achieve our vision by:

1. Building fitness and wellness hubs that are centers of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our Core Values

Benevolence (from the Heart)

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solve the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

Job Overview:

As a Business Development Manager specializing in baby food products, your primary responsibility is to drive the growth and market presence of our baby food product line. You will play a key role in developing and executing strategic plans to expand our market share, build strong partnerships, and achieve revenue targets.

Key Responsibilities:

Market Analysis

• Conduct thorough market research to identify trends, customer needs, and competitor activities in the baby food segment.
• Analyse consumer preferences and insights to inform product development and marketing strategies.
• Strategic Planning:
• Develop and implement effective business strategies to achieve sales and revenue goals.
• Identify new business opportunities and potential partnerships to enhance the baby food product portfolio.
• Product Development:
• Collaborate with the product development team to create innovative and nutritionally sound baby food products.
• Ensure product offerings align with regulatory standards and customer expectations.

Sales and Distribution:

• Build and maintain strong relationships with key retail partners, distributors, and other stakeholders.
• Develop and execute sales plans to expand the distribution network and increase product visibility

Brand Promotion:

• Work closely with the marketing team to create compelling brand messaging and promotional campaigns.
• Implement marketing strategies to increase brand awareness and customer loyalty.

Customer Relationship Management:

• Engage with key clients and customers to understand their needs and feedback.
• Address customer inquiries and concerns promptly to maintain a positive brand image.

Financial Management:

• Develop and manage budgets related to business development and sales activities.
• Monitor and analyze financial performance against set targets.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Proven experience with a min of 3 years’ in business development within the food or consumer goods industry, with a focus on baby products preferred in the FMCG industry.
• Strong understanding of market dynamics and consumer behaviour in the baby food sector in the Singapore industry.
• Excellent management, communication, negotiation, presentation skills and strong market acumen.
• Ability to lead cross-functional teams and collaborate effectively.

Key Performance Indicators (KPIs):

• Revenue growth in the baby food product category.
• Expansion of market share and distribution channels.
• Successful implementation of strategic initiatives.
• Customer satisfaction and feedback.
• Join us in creating nutritious and delightful experiences for our youngest consumers!

Kim Yew Integrated is a leader in providing world-class integrated facilities management solutions. We believe in moving ‘Ahead Together’, leveraging our tailored services, exceptional customer experiences and FM technology to bring businesses and society ahead so we can all live better together.

We are looking for an experienced and highly motivated Business Development Manager to join our team and help drive our business growth.

Responsibilities

1. Identify new business opportunities, with familiarity on portals such as Gebiz, Sesami etc.
2. Develop Business Proposal, tender submission, attend site briefing, reporting of opportunities.
3. Collaborate with internal teams, including QS, engineering, marketing, and operations, to develop customized solutions and compelling business proposals for clients.
4. Prepare and deliver professional PowerPoint presentations and pitch materials, showcasing the company's capabilities and value proposition.
5. Manage and monitor the sales pipeline, ensuring timely follow-up and progress tracking on leads and opportunities.
6. Report to management on bid status

Requirements

1. Diploma / Bachelor's degree in Engineering, Marketing, Business, or a related field in Integrated Facilities Management.
2. A minimum of 2 years of proven experience in business development or sales within the integrated facilities management industry is preferred.
3. Excellent written and verbal communication skills, with the ability to create persuasive business proposals and presentations.
4. Strong interpersonal and relationship-building skills, with a customer-centric mindset and a passion for delivering exceptional service.
5. Demonstrated ability to identify new business opportunities and develop innovative solutions to meet client needs.
6. Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
7. A self-starter with strong problem-solving, decision-making, and time-management skills.
8. Willingness to travel as needed for client meetings, presentations, and industry events.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

JOB SCOPE

The Hotel Duty Manager will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

• Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensue smooth running of Front Desk.
• Provide excellent guest services to all guests making their enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the amenities within the rooms.
• Ensure that the availiability of rooms are closely monitored to make the needs of the operations.
• Assists all guests in their check in and check out registration and make them feel comfortable at all times.
• Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period.
• Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

• Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
• Possess at least 2 years of experience in the same capacity in the Hotel industry.
• Excellent customer service skills in handling large group check in and check out services.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

The Marcoms Manager will be responsible for execution of the design, building and management of our Marcoms strategy. The Marcoms function protects and builds the reputation of MooVita’s brand and drives high value revenue opportunities. This is done via creative marketing and communications campaigns to engage audiences.

Responsibilities

• Drive planning and execution of various brand marketing initiatives to enhance MooVita’s brand presence
• Support business-planning sessions, drive marketing initiatives and manage resources of marketing projects.
• Define strategy, execute and manage integrated marketing plans to maximize brand awareness, demand, pipeline/opportunities and deal acceleration aligned with SEA MooVita sales targets
• Provide sales enablement for optimal lead and sales conversions against the APAC marketing’s sales pipeline and opportunities goals
• Seeks transparency and simplicity in all communications internally and externally
• Develop roadmap for expansion of Marcom function in support of crisis management, content writing, sales enablement, business to marcoms strategies, RFP support, public relations, event management and communications
• Leverage all marcoms capabilities in strategies: demand generation, webinars, thought leadership, events

Requirements

• Minimum of 3+ years experience in Regional Software/Technology/Engineering or Automotive B2B Marketing, Media, and/or Sales preferred
• Confident communicator with exceptional attention to detail, along with the proven ability to consistently make sound judgments and an ability to address business and technical audiences
• Experience working with multi-practice teams toward a common deliverable on frequently accelerated timeframes a plus
• Excellent organization, project management and problem-solving skills
• Be able to cultivate relationships inside and outside the organization

Job Responsibilities:

• Develop and maintain relationships with clients to meet any changes or updates to event orders.
• Identify critical requirements and expectations for each event with client.
• Develop a thorough understanding of clients’ needs and responsible to act on behalf of client to ensure smooth delivery of service.
• Work closely with respective operations and culinary team to ensure completeness of all related admin and documentations (Orders, PO/DO, SOP, etc)
• Have product knowledge and create a unique selling proposition.
• Lead generation, proactively following up with Marketing campaign.
• Secure yearly contracts for catering.
• Any other ad-hoc duties as assigned by the Company.

Job Requirements:

• At least 5 years of working experience in the related field is required for this position.
• Candidate must possess at least a Diploma or Bachelor's Degree in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Institutional Catering or Business.
• Strong profile and accounts on F&B catering contacts and institutions catering are an added advantage.
• Good and reliable contacts for F&B catering.
• Excellent motivational and organization skills.
• Strong interpersonal, communications skills and attention to detail.
• Ability to plan, execute and manage outdoor catering events will be important criteria for this position.
• Proficient in Microsoft Office Suite.
• Bilingual as need to communicate/liaise with customers

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Salary Ranges: S$3,500 to S$3,700

Work Location: 4 mins walk from Springleaf MRT

Work Week: 5 days

Working Hours: 9 am to 6 pm

"We are representing our client, who has a noble vision of restoring and empowering women in need by helping them rediscover the true value of womanhood so they can start a new and lead a fulfilling life. The Operations Manager plays a crucial role in providing comprehensive care management, guidance, and supervision to the residents while ensuring the smooth and efficient functioning of the operations."

Areas of responsibilities:

A. Residential Care, Operations & Programme management

1. Oversee daily operations of the centre, including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.
2. Ensure high-quality and smooth operations by reviewing internal policies and procedures, leading changes for improvements, and evaluating the effectiveness of the changes made.
3. Lead and supervise the Residential Care Assistants in-home care management.
4. Oversee the program implementation, including liaising with external partners for collaboration opportunities and working closely with the staff team on program planning.
5. Review program relevance as and when necessary.

B. Case Management

1. Serve as liaison with other agencies, support programs, family members, professionals, and significant others as needed.
2. Conduct intake assessment of referrals.
3. Handle case assignments & review case progress through all program phases for day or residential stay-in clients.
4. Facilitate the implementation of the individual care plan, assess and address motivational and psychosocial issues, and set goals as part of the care plan, not limiting itself to conducting mid-term reviews.
5. Identify and develop additional resources where necessary that could best serve the needs of the residents.

C. Other duties as assigned.

Job Requirements:

1. Diploma in Social Work or any related discipline.
2. Experience working in a residential home setting is advantageous.
3. At least three (3) years of relevant social work experience in case management and operations with young clients ages 18 – 25.
4. Passion for working with youth, young adults, and families from vulnerable backgrounds.
5. Excellent interpersonal and communication skills, both written and verbal.
6. Ability to work independently and as part of a team.
7. Adaptability to change. Be prepared to adapt quickly and evolve to better understand clients' needs and meet new trends.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

POSITION SUMMARY

The primary responsibility is to process reservation requests for Marriott's global guests who are staying in Marriott's global brands of hotels.

Job summary

1. Process reservation requests and support of basic loyalty and customer care requests.
2. Handle incoming contacts for Marriott brands and assist customers with their booking needs or questions through voice and email channels.
3. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company.
4. Identify guest reservation needs and follow sales techniques to maximize revenue.
5. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management.

Skills and Experience

We are looking for candidates who enjoy interacting with customers and a sales driven role.

1. Proficiency in spoken and written English and Korean (in order to handle enquiries and requests from English and Korean speaking guests)
2. Competent in multi-tasking
3. Goal oriented and enjoys interacting with customer
4. Experience in hospitality/travel industry, contact center environment or sales or customer service will be an advantage
5. Fresh diploma or ITE graduates are welcomed as training will be provided.