• Preparation of import / export documentation
• Ensuring accurate and filing/EDOC of Import / Export Permit
• Handle assigned projects, project cargo management.
• Booking of shipments (various co-loaders, direct carriers)
• Monitoring, updating & Co-ordinate with client on shipment status & pre alert
• Liaise between internal offices, agents & clients to arrange & follow-up orders
• Ensuring smooth shipments handling and client’s service requirements are met.
• Ensure prompt and accurate billing to customers
• Provide sales support in order to ensure orders and payments terms are being adhere
• Provide in-house sales support for all ad-hoc clients
• Prepare Sea Freight Quotations
• Report to Manager and Management.

Growy is shaping a better future by making tasty, healthy & sustainable food affordable through our next-level vertical farms. Our innovative approach ensures year-round production of high-quality, locally grown crops, contributing to Singapore’s food security strategy.

What you’ll do

• Generate leads through providing samples of our products, networking, referrals, participation in industry events and trade shows.
• Build and maintain strong relationships with key customers, understand their needs and provide solutions.
• Conduct product demonstrations, presentations, and workshops to educate customers about our vertically farmed greens.
• Collaborate with internal teams including Business Development, Operations, and R&D on sales strategies and product development.
• Provide feedback from the market to enhance product offerings and customer experiences.
• Track sales and customer relations.

What you’ll need

• Proven experience in B2B sales, preferably in F&B and/or working with retailers.
• Hands on approach to actively seek out and engage new potential customers.
• Excellent communication and presentation skills.
• Ability to work independently, manage multiple priorities and thrive in a fast-paced, dynamic environment.
• Proficiency in using CRM software and other sales-related tools.
• Having your own vehicle will be an added advantage.

What you’ll get

• Insurance and Medical Benefits
• Annual Leave
• Training and Upgrading Opportunities
• Be a part of a revolutionary industry for the future of food
• Healthy greens and more.....

#Agritech

Job Description

Our client looking for an Operations Manager who is proactive, organized and meticulous to ensure the smooth and efficient running of our office cum warehouse.

· Good time management skills

· Excellent communication and coordination skills with 3PL team( third party logistics team), internal logistics & operations team, other broader team based overseas

· Able to handle day to day logistics and supervision of the same

· Ability to handle desk-bound, routine work

· Raising of Invoices and Packing slips from customised software (Training will be provided).

· Good working knowledge in Word, Excel

· Proactivity in finding ways to improve work process flows

· Documentation & Filing

· It may involve visits to Singapore for bank submissions

· Any other ad-hoc tasks as may be assigned from time to time

We’re looking for someone with:

· Minimum 3 years of experience working with background of logistics

· Hands on attitude

· Attention to detail

· Independence, taking initiative and can work with minimal supervision

· Grit, willing to do whatever it takes to get the job done

· Strong work ethic, care deeply about doing things well

PanCare Medical introduces its forthcoming transitional care facility in East Area, catering to stable patients awaiting nursing home placement. Our central goal is to establish a nurturing temporary sanctuary for the elderly, fostering a sense of belonging and respect.

Our commitment extends to our devoted staff's well-being. We ensure optimal staffing and manageable workloads, prioritizing work-life equilibrium. Our vision is to cultivate a compassionate environment, empowering nurses and healthcare assistants to provide exceptional care to this esteemed population.

At our core, we offer a meticulously tailored program for seniors, guided by geriatricians, therapists, and social workers. We're equally dedicated to fostering strong family connections during this pivotal life phase. Join us in a role that exudes purpose and significance.

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Roles and Responsibilities

• Provide frontline customer service
• Greet and assist patients, family, and visitors in a kind and helpful manner
• Organize and plan patient appointments effectively, working with the medical team to streamline schedules
• Register new patients accurately, collect vital information, and keep patient records up to date in the electronic system
• Verify insurance information and confirm details with patients
• Answer phone calls, handle enquiries, and direct calls to the relevant personnel
• Email correspondence is a MUST.
• Process medical insurance claims, ensuring proper documentation submission and timely reimbursement
• Assist in the collection of payments from patients, explaining financial responsibilities and payment options when necessary
• Handle administrative tasks, including filing, data entry, and maintaining organized records
• Assist medical staff with the coordination of patient care
• Foster effective communication and collaboration among departments to ensure seamless coordination of patient care and administrative processes
• Update medical staff of any patient arrivals, cancellations, or other significant information that may affect daily operations
• Maintain strict adherence to medical standards, ensuring that patient privacy is protected and that all paperwork is handled safely and appropriately
• Perform other duties as assigned by the Management

Requirements

• Minimum 2 years experience in healthcare setting
• Minimum N/O level
• Attention to detail and accuracy in handling administrative tasks
• Ability to work in a team and in a fast pace environment
• Ability to work on rotating shifts, weekends and public holidays when needed
• Location: Upper Changi Road North

You will attend to passengers at arrival claims with mishandled and damaged baggage.
Raise reports of mishandled and damaged bags, in according to the various airline requirements.
Trace mishandled baggage and keep passengers informed of the tracing status
Assist passengers with odd size bags
Answer hotline calls on baggage matters

Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
Professionalism, Patience and a "People-first" attitude
Comfortable with shift work

Joining bonus of $5000

Terms and Conditions apply

To lead, develop and execute the cargo commercial strategies for the country in order to surpass revenue targets and commercial Key Performance Indicators and drive service standards whilst ensuring absolute compliance with safety and operational standards.

Responsibilities:

Revenue Generation

• Support the Regional Head of Cargo/Area Cargo Manager in developing the Cargo Business Plan in alignment with Head Office cargo strategies and specified Key Performance Indicators
• Execute the Cargo Business Plan and lead the country team to achieve and exceed revenue budget and targets
• Conduct regular reviews of revenue performance and lead team to take actions where revenue is behind budget
• Ensure that team members hunt for new revenue generation streams, for example from new routes, new frequencies, ancillary charges
• Generate revenue with perspective of sales channels, product sales and offline sales development
• Help to set and execute sales plans to generate revenue, balancing short-term and long-term revenue goals in terms of market share, yield, and agency distribution breadth
• Lead the team to provide superb sales customer services in all customer touch points to drive premium selling rates and regular business
• Lead the negotiation and execution of sales contracts as required

Bridging Head Office / Regional Office and Local Sales Teams

• Ensure commercial and service directives from Head Office / Regional Office, where applicable, are cascaded down to individual team level
• Provide regular updates to Head Office / Regional teams on key local cargo market information and changes of competitive landscape

Efficiency Improvement

• Take the lead to regularly review commercial and operational work processes to continuously drive efficiency improvement to benefit customers and the Company
• Maintain oversight of port manpower requirements to increase productivity and service provision where possible
• Manage the commercial cost of sales with an appropriate balance between revenue increases against required costs
• Ensure that programmes are in place to support e-initiatives to drive penetration of e-Bookings, e-AWB, e-freight shipments and other Agent Self-Service functions
• Ensure active management of supplier relationships to ensure Service Level Agreements are adhered to and costs are managed

Financial Risk Management

• Manage credit risks with reference to relevant internal guidelines / IATA local financial criteria where applicable

Partnerships and External Liaisons

• Develop and maintain positive relationships with local Civil Aviation Department and various applicable regulatory bodies to enhance the overall interests of the Company
• Establish and manage relationships with shippers, key industry and trade partners, and associations so that Company interests are well represented
• Confer recognition on, and earn the loyalty of our highest value customers, including Cargo Clan Elite members

People Development and Performance Management

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Support the People Managers to design and conduct internal development programmes including succession planning as appropriate ensuring alignment with Head Office direction
• Enhance the employee experience in line with the role level and the internal brand promise

Safety and Regulatory Compliance

• Conform to the required safety and security standards, and achieve all company, local, international aviation, authority and legal requirements
• Make timely or overriding decisions on operations to improve efficiency and comply with safety and security mandates
• Develop and promote a culture of zero tolerance on safety and security incidents
• Ensure that all incidents are fully investigated with remedial actions to eliminate, isolate or minimise the cause to prevent recurrence
• Ensure that the Safety Management System is implemented and is constantly maintained
• Undertake an Emergency and Accident role, as determined by Company policy, and ensure that Emergency and Accident plans are in place for the country

Service Delivery and Excellence

• Ensure all cargo operations activities run smoothly and effectively
• Assist to formulate policy and procedures to react to the ever changing operations and commercial environment and keep track of the effectiveness of the policies and procedures
• Negotiate and agree on special handling services with customers
• Monitor and assess the performance of service providers against Service Level Agreements and take remedial action as required
• Conduct regular meetings with service providers to review service performance and deficiencies and devise remedial measures to drive improvement in a timely and effective manner
• Maintain an overview of adherence to handling processes and procedures and ensure that measureable improvements are made both in processes and adherence
• Review port audit reports and ensure action is taken in a timely manner
• Actively support the achievement of the On Time Performance target for freighters
• Work with Head Office by leading new port set up and supplier changes within the country and ensure the timeline from supplier selection process to project ends are met

Operational Duty Holder (if applicable)

• This position is the Operational Duty Holder of port Singapore and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Remote Operational Duty Holder of port Singapore (if Remote ODH applies) and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Operational Duty Holder Delegate of port Singapore (if ODH Delegate applies).
• To fulfil the detailed Cargo Operational Duty Holder responsibilities, for Cathay Pacific as per the requirements of the “Best Practice for Cargo Operation Duty Holder - Port” documented in The Hub Team Site.
• Be accountable at an operational level for the safe operation of services, including those services which are contracted to others
• Maintain day to day responsibility for managing operational performance, including the performance of suppliers who are contracted to deliver services to ensure that:there is full compliance with quality standards and regulatory requirements
  procedures and instructions are followed
  the service is delivered in accordance with contracted terms

E&A

• Emergency and Accident and Crisis Response responsibilities as require

Requirements:

Academic Qualifications

• University degree (or tertiary equivalent) preferably with a logistics, sales and marketing or business discipline

Knowledge, Skills, Training and Experience

• Minimum 8 years’ experience in cargo, sales and marketing or an airline or related industry, of which at least 4 years in a management role
• Knowledge of, and experience in the cargo/freight forwarding environment is a distinct advantage
• Proven success in building, maintaining and leading teams
• Established track record in meeting or exceeding sales and revenue targets
• Demonstrable ability in successful business relationship building
• Strong people and problem-solving skills
• Leads, embraces and adapts to constant change

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job Scope

· To be overall responsible for the operation aspects including general maintenance, work area cleanliness and safety.

· Handling and meeting clients’ expectations

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Implying and setting SOP for daily operations

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Provide daily, weekly and monthly performance reports for management to review

· Perform ad-hoc and other administrative duties

Job Requirement

· Need to have at least 3 years of experience working in a senior/managerial position in cleaning industry

· Able to work 6 days per week

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

Job Description

· Lead, coach and develop the precision engineering team to build a high performing and motivated team.

· Provide technical guidance and support in the design and development of medical device system and precision components.

· Develop initiatives to enhance productivity, quality/yield improvements and cost reduction.

· Continuously evaluate and improve engineering processes and workflows.

· Implement best practices, advanced manufacturing techniques and methodologies. Stay updated with the latest technologies and industry trends.

· Overseas machining projects, process and tool selection.

· Lead in equipment qualification and process validationand engineering change.

· Work closely with NPI, Quality, Supply Chain on RFQ, First Article approval and part qualification. Liaise with customer on new part development activities.

· Implement and maintain good quality processes.

· Ensure compliance with medical device industry standards and regulations.

· Coordinate with other departments to align project goals and requirements.

· Manage resources and prioritizing tasks to meet project deadlines.

· Communicate effectively with stakeholders, including board members, clients, and team members.

· Develop and manage the department's budget.

· Encourage a culture of continuous improvement and innovation

· Perform other tasks as assigned by the supervisor

Requirements:

· Bachelor’s degree in mechanical engineering or equivalent.

· Minimum 10 years’ of relevant Precision Engineering working experience.

· Good knowledge in milling tooling and machining process.

· Experienced in medical device industry is preferred.

· Strong knowledge of precision machining, metrology, and CAD/CAM software

· Familiarity with Geometric Dimensioning and Tolerancing and other precision engineering standard

· Leadership skill.

· Project Management skills.

· Listening and Communication skills.

· Problem-solving and Decision-making skills.

· People Management/Development skills.

CLUBHOUSE EXECUTIVE (Covering Night Duty Officer)

(Location : Changi)

As a Clubhouse Executive (Covering Night Duty Officer) in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse.

What you’ll be doing:

• Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse.
• Handle enquiries (walk-in/phone) and assist in operations and administration of the Front Office.
• Manage housekeepers and security guards
• Oversees the Chalet operations when on duty overnight (covering Night Duty Officer when he is on off).

We want you, if you have/are:

• Minimum Nitec with at least 1 years of working experience in Customer Service.
• Good communication and interpersonal skills.
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive with good learning attitude.
• Able to work on weekends, Public Holidays and overnight.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Purpose

The successful incumbent will assist the Assistant Director (Programme)/ Lead Case Manager in the execution and oversight of the programming aspect for Residents emplaced at the HWH and ensure that all programmes carried out are in line with the philosophy of the HWH as well as its mission, vision and core values

Major Duties and Responsibilities

• Assist the Assistant Director (Programme) / Lead Case Manager to deliver relevant rehabilitation and reintegration programmes to ensure that Residents are kept meaningfully engaged during their stay at the HWH.
• Monitor and maintain programme integrity so as to ensure that programmes/sessions are delivered to achieve the best intended outcome.
• Provide case management to Residents assigned under their care. This includes assisting Residents in working out their needs and providing timely and relevant Information & Referral (I&R) to link Residents and their families to appropriate services and assistance.
• Discuss and work with Residents on their accommodation, conduct and employment matters during HWH phase. This includes conducting home visits (when applicable), job site visits and monthly employment checks with employers to follow up on the Residents’ performance at work.
• Conduct and facilitate group psychology-based correctional programme(s) with Residents undergoing the Community Based Programme (CBP) at the HWH.
• Plan, organise and implement (and/or guide Residents to carry out) outreach activities and events. This involves, but not limited to, working with programme providers and managing volunteers.
• Responsible for Residents’ safety when Residents are engaged in group activities and events organised by the HWH.
• Track and evaluate the Residents’ progress during their stay at the HWH. This includes involvement in case discussions among the HWH Programme Unit and case conferences with the relevant SPS officers.
• Manage Residents’ case files and ensure that all case information and relevant documents are completed and updated regularly.
• Compile relevant details and provide timely updates (e.g. Residents’ progress update and attendance for sessions/activities and events etc.) for various reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Assistant Director

(Programme) / Lead Case Manager

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.

- Experience: Prior experience in bowling center management or a similar hospitality/recreational facility.

- Leadership: Strong leadership skills with the ability to manage and motivate a team.

- Customer Service: Excellent customer service skills to ensure a positive experience for all guests.

- Operational Knowledge: Understanding of bowling lane operations and maintenance.

- Instructor Skills: Ability to conduct bowling classes for adults and children.

- Networking: Established contacts within the bowling community.

- Financial Acumen: Ability to manage budgets, handle invoices, and control costs.

- Scheduling: Proficient in staff scheduling to ensure adequate coverage during peak times.

- Marketing Skills: Experience in promoting events, leagues, and other activities to increase patronage.

- Social Media Savvy: Strong understanding of social media platforms for promotional and community engagement purposes.

- Communication: Strong verbal and written communication skills.

- Problem-Solving: Ability to efficiently handle customer complaints and resolve issues.

- Technology: Familiarity with point-of-sale (POS) systems and reservation software.

- Safety Awareness: Knowledge of safety regulations and the ability to enforce them.

- Flexibility: Willingness to work evenings, weekends, and holidays as needed.

- Team Player: Ability to collaborate effectively with other departments and external partners.

- Organizational Skills: Strong organizational and multitasking abilities.

Looking for an extroverted individual who love pets like us.

This is a sales job, you need to love to speak to pet shop owners, understanding their need and wants. If you are peoples person who love to improve yourself, not afraid of the sun and rain, join us!

Responsibilities:

• Going to pet stores around Singapore, serving existing clients and building relationship with new ones
• Prepare, present sales presentation to customer
• Provide regular reports on sales activities and performance to management
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues as well as solving problems that arise from customers' orders.
• Assist in preparation of stock when order load gets heavy
• Inventory monitoring
• Prepare quarter promo
• Fast in reaction
• Detail oriented

Qualifications:

• At least a Diploma
• Ability to work independently and as part of a team
• Bilingual in English and Mandarin as this position requires to handle English and Mandarin speaking customers
• Strong customer service and relationship-building skills
• Proficiency in computer skills especially Microsoft Excel
• Must have a local Class 3/3A/3C Driving license
• Singaporean/PR Preferred

Job Description

• The role is a cross between a technical product manager and a scrum master role. The weightage between product and scrum master role will vary depending on the product lifecycle.

• Own platform products end-to-end, driving product discussions (e.g. vision, goals, tenets, roadmap) across teams. Develop a product vision, growth strategy and OKRs (Objectives and Key Results).

• Define product strategy and help prioritize the roadmap for the platform services and overall platform.

• Lead and perform daily product management activities including writing product specs and requirements, as well as crafting high-level technical and user experience flows. Lead and manage assigned suite of products and initiatives.

• Partner with various business units to understand their business and user needs and align platform delivery milestones and dependencies.

• Effectively support the product design, engineering, and QA teams throughout sprint cycles by proactively removing roadblocks and prioritizing work items based on established outcomes and business objectives.

• Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives, and perform scrum master duties when required.

• Provide technical expertise and guidance by diagnosing root issues and offer guidance for solutions. Liaise with vendors for implementation of enhancements and track prompt resolution of product issues.

• Build and manage relationships with a diverse set of stakeholders, including product managers, product marketing, operations, sales, commerce, external vendors, and executives. Serve as a liaison between the development team and external stakeholders and be a scrum master for the team when required.

• Review frequent application builds to ensure on-time delivery and overall product quality. Manage the overall delivery of technology products. Anticipate any potential issues that might impact the product. Track and report product status to various steering committees.

• Working knowledge of developing QA test plans and strategies for data/analytics.

• Attention to detail paired with a passion for delivering the best user experience possible.

Requirements:

• 5+ years in digital product development for core platform and internal tooling with a proven track-record of successful launches.
• Experienced in communicating to senior-level executives (written and in-person); able to adapt communication style across audiences and stakeholder groups.
• Self-starter who is energetic & enthusiastic, confident, adaptable & customer oriented.
• Experience producing wireframes, mock-ups, prototypes, and user interaction diagrams.
• Experience with Agile methodologies such as scrum or Kanban. Advocate for Agile best practices and help scale Agile methodologies across teams.
• Ability to multitask and manage deadlines in a cross-functional team while remaining detail-oriented as well as effectively influence cross-functional teams and stakeholders without direct ownership.
• Technical competence and ability to adapt to modern technologies and lead teams through technology changes.
• Excellent communication skills and the ability to simplify complex technical topics for non tech audience as well as communicate strategy to a technical audience.
• Strong interpersonal skills and the ability to build relationships and collaborate with diverse stakeholders of developers, business, etc.
• Educational Background Required: Bachelor’s degree in computer science or related technical field.

Nice to Have

• Experience working with emerging technologies and platform integrations. Experience in Adobe Commerce is a plus.
• Knowledge of release and regression testing methodologies.
• Agile/Scrum experience and familiarity with JIRA and Confluence or similar tool sets.
• Knowledge and some working experience with Azure and AWS cloud products.
• Experience in integration architecture, java, and CI/CD.
• Experience with any of the following platforms is beneficial: E-commerce, Payments, Drop shipping, Online shopping, etc.
• Strong business acumen, analytical skills, and enthusiasm toward data-driven digital implementation.

Summary
As the heartbeat of any airport, the terminal serves as the primary point of interaction for travellers and a central hub for various airport activities. The role of a Terminal Manager is pivotal in maintaining the integrity and functionality of the terminal, directly impacting the overall passenger experience and the airport's reputation. The Terminal Manager orchestrates the numerous facets of terminal operations, all of which contribute to a safe, secure, and enjoyable experience for passengers. It requires a combination of leadership, operational acumen, and a commitment to safety and customer satisfaction.

Duties and Responsibilities

• Responsible for the day-to-day operations of the assigned terminal(s)
• Manage the full spectrum of Ramp & Baggage Services operations in your assigned terminal(s), including but not limited to check-in, departure and arrival handling, arrival services (lost & found), excess baggage & ticketing, and lounge(s)
• Manage a team of Duty Terminal Managers on shift duties, as well as the larger team of RBS staff in the assigned terminal(s)
• Serve as the point of escalation for the Duty Terminal Managers and other teams your assigned terminal(s) (must be contactable via the company-issued mobile phone 24x7)
• Manage airline accounts in the assigned terminal(s) — engage airline Station Managers and their representatives regularly and ensure that issues raised are addressed promptly
• Serve as the point of contact for airlines in the assigned terminal(s)
• Co-ordinate and attend regular/ad-hoc meetings of airlines in the assigned terminal(s), take meeting minutes and ensure prompt follow-up of all action items
• Work with CAAS and CAG where necessary pertaining to issues involving the airlines in your assigned terminal(s)
• Serve as the point of contact for Ramp & Baggage Services for all airline audits of assigned airlines, and be responsible for audit preparation and readiness
• Be responsible for the coordination and facilitation of airline system trials, terminal moves, system cutovers for airlines in your assigned terminal(s)
• Monitor the daily shift reports (including on weekends) sent by the Duty Terminal Managers under your charge and take ownership to resolve follow-up items
• Ensure that Duty Terminal Managers report all relevant incidents in dHub where necessary and keep Head of Ramp & Baggage Services informed
• Work with Resource Planning and Human Resources to ensure sufficient staffing levels at your assigned terminal(s) to deliver on Service Level Agreements (SLAs)
• Be responsible for planning and ensuring that all staff in your designated terminal(s) are current in all mandatory certifications required to perform their jobs.
• Be responsible for the development, appraisal and discipline of the teams within your designated terminal(s)
• Provide absence coverage for other Terminal Managers
• Any other duties assigned by the Head of Ramp & Baggage Services

Requirements

• Possess a degree or higher from a recognised institution, or demonstrable experience in lieu of a degree
• At least 5 years of experience managing operations at an airline or ground handling company
• While this role has regular hours, candidates must be able to perform shift duties where required to supervise operations in the assigned terminal(s)
• Willing to hold the company-issued mobile phone and respond to escalations on a 24x7 basis
• Willing to monitor the shift reports from Duty Terminal Managers 7 days a week
• Well-versed in the full spectrum of customer service operations (i.e. check-in, departure and arrival handling, excess baggage & ticketing, arrival services (lost & found), and lounges)
• Able to lead and motivate large teams to deliver operational excellence
• Must be comfortable working in a high-stress operational environment and be able to make sound decisions in crises
• Candidates with a proven track record in a similar role may be considered for the Senior Terminal Manager role

BENEFITS*:

· Monthly Allowances of more than $500

· Joining bonus up to $5,000

· Comprehensive Dental and Medical Benefits

· Eligible for Performance Bonus

· Discounted Flight Tickets

*subject to T&Cs

Salary range: $2,000-$2,600

Duties & Responsibilities:

· Report to the Duty Manager (PAX) and Passenger Service Specialist (PSS)

· Take charge of assigned flights, reporting to the PSS for pre-flight briefings, ensuring correct flight numbers, destinations, and departure times, processing documentation, and handling passengers politely.

· Ensure necessary travel documents, passports, and ticket validity checks are correct before acceptance.

· Perform administrative duties, such as sorting telexes and distributing General Declarations and Passenger Manifests.

· Responsible for housekeeping, cleanliness, counter sweeps, service desk duties, and adhering to grooming guidelines.

· Must comply with Personal Data Protection Commission regulations.

Key Attributes:

· Minimum GCE ‘O’ Level or equivalent

· Able to perform rotating shift work including weekends and public holidays

· Customer Oriented and a good team player

· Comfortable with using computer

· Able to converse and write in English confidently

· Good people management skills

· Candidates with no experience in aviation industry but possess positive and resilient attitude are welcome to apply

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Duties and Responsibilities:

a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

b) Secure good relationship with customers.

c) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

d) Daily monitoring on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner and communicate all repair flows between SEDSA and customers to ensure smooth operation and efficient communication.

e) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

f) Reply to customers’ queries and quotations.

g) Review of customer’s sales and repair orders.

h) Process and acknowledged customers’ orders.

i) Issuing Invoice for completed sales and repair orders.

j) Provide shipping details to customers.

k) Handling of warranty claims.

l) Ensure TAT/SPT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

m) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

n) Monitor, analyze and improve MRO activities for our components and ensure that service rate is being met.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

q) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

r) Any other duties assigned.

Experience and Qualifications:

a) Minimum “O” level with 3 years experiences in store inventory control and shipping

b) Well-versed in inventory computerized systems, preferably SAP B1

c) Good keyboard and typing skills

d) Good communication skills in English

e) Preferably with knowledge of the aviation industry

Designation : Maintenance Service Representative

Working Hours : Shift Work
Work Location : 65 Airport Blvd #01-13 Changi Airport T3 Singapore 819663

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Important Note: Please read the full Job Responsibilities & Requirements very carefully before deciding whether you have the skills, knowledge, and experience that we are looking for (as stated below).

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WHO WE ARE:

Ever wonder who brings the entertainment to your flights?

Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! Panasonic Avionics Services Singapore Pte Ltd (PACSS) is Panasonic Avionics Corporation’s Centre of Excellence in Asia-Pacific for the maintenance of in-flight entertainment and connectivity (IFEC) systems and repair of components produced by Panasonic Avionics.

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry.

We are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas, such as background, culture, gender, ways of thinking, skills and more.

If you want to learn more about us, visit us at www.panasonic.aero

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JOB SUMMARY:

Perform maintenance, preventive maintenance, and alterations to In-flight Entertainment Systems on aircraft subjected to Federal Aviation Regulations Part 121, 127 or 135, or 145 to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment.

KEY RESPONSIBILITIES:

1. Aircraft/IFE Maintenance and Support;

• Perform built-in test (BIT) and manual test of IFE systems.
• Troubleshoot electronic units, cabling or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory.
• Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling.
• Operate a vehicle on airport property and around aircraft.
• Operate airline communications equipment.
• Communicate and interface with customer.

2. Administrative/Documentation;

• Document the testing and repairs using computer and bar-coding equipment.
• Receive and prepare parts.
• Assist in tracking the spares inventory.
• Perform other reasonable related duties as assigned by immediate supervisor or upper management

KEY QUALIFICATIONS:

• Must have at least a Diploma or Higher Nitec/ Degree in Engineering/ Electronics Technology/ Aerospace Technology or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Holds current and valid Singapore CAAS B2 (Avionics) licence with aircraft type rating.
• Must hold a valid driver’s license.

KEY KNOWLEDGE & SKILL REQUIREMENTS:

• Ability to read, comprehend and follow instructions, procedures, blueprints, diagram, manuals, and to comprehend and follow verbal instruction.
• Proficient in Microsoft Office (Word,Excel, Outlook).
• Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience.
• Determines methods and procedures on new assignments.
• Understands implications of work and makes recommendations for solutions.
• Manual dexterity to grasp and work with tool parts and equipment.
• Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
• Ability to operate under extreme weather conditions and in confined spaces for extended periods.
• Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.
• Climb and work from ladder or platforms.

KEY REQUIRE CHARACTERISTICS:

• Ability to communicate effectively across all functions and levels; Possess excellent interpersonal and communication skills in both written and verbal.
• Works on problems of moderate to diverse scope requiring considerable judgment and initiative.
• Great attention to detail, a critical thinker with a good problem -solving skill.
• Ability to work independently with minimum supervision, be assertive, self-driven and able to work well in a team setting.
• Able to work effectively under challenging and tight timelines, well organized, and strategically prioritizes work to complete tasks on hands.
• Ability to work in a high-stress, high-pressure environment.
• Must be able to work any shift, weekends and holidays.

OUR PRINCIPLES:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

WHAT WE OFFER:

At Panasonic Avionics Services Singapore Pte Ltd, we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.

• Employee reimbursement of Medical, Dental, Vision Care, and Health Screening.
• Insurance Coverage for employee + their spouse and children.
• 13-months Bonus and annual performance bonus.
• Training is provided internally and externally.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the job’s essential functions with or without reasonable accommodation.

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Interested candidates, please send your latest updated resume by clicking "Apply Now".

Please include the following in your resume:

1. Earliest availability
2. Reason for leaving the last position
3. Current/last drawn salary
4. Expected base salary
5. Let us know why you're a good fit for this role

Our apologies: only shortlisted applicants will notified.

Thank You for Applying! Take Care and Stay Safe!