Reporting to Manager, Clinical Administration Office (CAO), the Assistant Manager will support the various initiatives in clinical services, namely Medical, Nursing and Allied Health.

Your main focus lies in coordinating administrative support to the Domain Heads, Managers, Clinicians, staff and trainees/ students in the delivery of clinical services and care programmes. You will also be responsible in continuously viewing projects to improve patient care and safety and processes to ensure smooth and effective operations and assist in work as and when assigned.

Job Requirements

• Bachelor’s Degree in any discipline
• Preferably at least 6 years of working experience, experience in healthcare setting will be an advantage
• Excellent interpersonal, verbal and written communication skills with the ability to develop and maintain working relationships across organisations
• Meticulous and organised with good planning skills
• Ability to work well in a team and independently
• Proficient in Microsoft Office applications

Reports to: General Manager (Commercial)

Requirements

1. Education Requirements - bachelor’s degree in Quantity Surveying, Engineering or Construction

2. 10 years of experience in a similar role

3. In-depth knowledge of Singapore Construction Industry

4. Familiar with current market pricing

5. Excellent presentation and communication skills

6. Proficient in Microsoft Office PowerPoint and other general software

7. Ability to coordinate 2 or 3 tenders concurrently

Roles & Responsibilities

1. Analyse tender documents and understand the needs of the Client

2. Plan and coordinate bid preparation to ensure deadlines are met

3. To review the overall pricing of tenders and ensure the correctness of costing

4. Liaise with other managers/departments to agree on bid details

5. Maintain database for submitted tenders

6. Ability to develop tender strategies

7. Able to present to Management on the basis of offer and pricing

Key Responsibilities

• Develop the Schedule of Accommodation based on MOH's guidelines and user inputs.
• Engage with various stakeholders including Ministry of Health, MOH Holdings, consultants, contractors, and internal departments to facilitate discussions, workshops, and alignment on project goals throughout concept schematic and detailed design phases.
• Layout Optimization with the company's design principles and care model to optimize the layout of service modules within facilities, adhering to efficiency and service standards.
• Plan for manpower resources and furniture, fixtures and equipment needed for testing and commissioning of new facilities.
• Conduct relevant analysis to garner support from internal and external stakeholders, providing evidence for decision-making.
• Track and monitor infrastructural development progress, plan resource allocation, and facilitate the handover of new facilities.
• Lead feasibility studies and cost estimates for project funding and work plans, aligning with healthcare infrastructure standards.
• Manage infrastructure data and information, providing necessary input for procurement and evaluation.
• Lead procurement and evaluation for infrastructure projects, offering specifications and support as required.
• Perform contract administration and project management throughout project duration, including site meetings, documentation, sign-off, and ensuring quality and timely delivery.
• Oversee the design, coordination, and project management for Alteration and Addition (A&A) work in existing polyclinics.
• Develop proposals and recommendations for management decision-making related to capability development, capacity planning, optimization, and expansion.
• Provide regular status reports and updates on infrastructure projects and strategic proposals to senior management.
• Any other duties assigned by your Reporting Officer.

Requirement

• Degree in Architecture, Building, Engineering, Quantity Surveying, Project Management or equivalent.
• Minimum 5 years of relevant working experience, with a proven track record in polyclinic operations or healthcare infrastructure projects preferred.
• Resourceful and analytical, with ability to synergise data/information to support decision-making.
• Possess excellent written and verbal communication skills, including change and relationship management.
• Independent, self-motivated, and adept at multi-tasking.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Metizoft is seeking an experienced and highly dynamic Inspection, Survey & Ship Recycling Manager to join our dedicated team, who can make an impact towards a "Greener" future in the maritime and shipping industry. The ideal candidate will be managing a team of inspectors, surveyors and ship recycling specialists in the APAC region. The candidate should have excellent commnication skills, management skills, ability to manage multiple tasks, meeting datelines, and possess the necessary skillsets.

Roles and Responsibilities:

- Managing a team of inspectors, surveyors, admin support, ship recycling specialists spread across the APAC region

- Reports to the Head of Operations

- Ensure all tasks assigned are executed smoothly within the budgeted costs

- Prepare period budgets for the management

- Prepare individual KPIs for the team

- Evaluate and improve existing processes

Requirements:

- Having the Class Societies certificates on Inventory of Hazardous Materials (IHM)

- Having recognised certificates on Asbestos Survey and Asbestos Removal

- Proven track record on undertaking Ship Recycling Projects

- Strong written and verbal communication skills

- Attention to detail and problem solving skills

- Highly driven attitude

- Having a Degree in Marine Engineering or Naval Architecture or equivalent

Metizoft offers attractive package for this role which includes:

- Medical/Dental Insurance benefits

- Mobile phone allowance

- Birthday leave

- Annual wage supplement

Key Highlight:

• Great exposure to the government healthcare operation sector
• Nearest MRT: Outram Park
• Working Hours: Monday – Friday (Office hours)
• Salary: Up to $3,000 per month
• Contract Duration: 6 months

Key Responsibilities:

• Ensure quality and adherence to SOPs for case escalation and case management for organization's programmes
• Assist in training and upskilling of Customer Care agents provisioned for organization's programmes
• Assist to investigated and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience
• Assist to monitor inventory level at Customer Care Centres
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Support post app release issues and rectifications, solutioning

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Experience in customer service/customer care is an advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Job Description

· Arrange and schedule in all assigned on-stage performances of the company

· Attend and arrange for rehearsals and work with other performer

· Work with performers to fine-tune performance

· Keep and update weekly routine performances

· Assist the performer in selection for optimal performance standards

· In charge of the admin of the performer including reporting to the management

· Need to manage the staff and assist the management in handling all the issues of the performers

· Attend monthly meetings pertaining to stage performance matters

Requirements

· Ability to communicate well with staff/ performer from East Asia

· 2 to 3 years’ experience as Performing Artiste Manager or related manager

· Able to communicate well with the performers

· Has experience as Performer is a plus

· Knowledge of Mandarin Pop or Jpop Kpop is advantageous

· Strong stage experience

JOB RESPONSIBILITIES:

• Outlet cleaning and set-up to get ready for operations.
• Offer prompt, friendly and efficient service to all guests. Ensure tables, flooring, station cleanliness before and during operations.
• Drinks/Food ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guest.
• In-charge one of outlet station and lead a sub team for operation, arrange staff break time, handle minor issue before handover to superiors.
• Orientation & buddy system for new join staff.
• Assist in side tasks such as staging and furniture movement for normal Ops & events, poster update etc.
• Outlet closing and cleaning.
• Update guests with current and upcoming promotions.
• Attending to guests’ needs promptly.

JOB REQUIREMENTS:

• Must have basic Food Hygiene Certificate.
• Service-oriented and team player.
• Pro-active, friendly and warm personality.
• Able to work in a fast-paced environment.
• Working hour: Friday & Saturday (11am – 2pm) and 2 full day (11am – 8pm) in weekday.

Job Highlight

Salary: $4000 - $7000 (commensurate on experience)

Contract: 8 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Plan and execute initiatives to engage public officers who are enrolled in data science & AI training course(s) and ensure continuous and impactful contribution from the community.
• Plan and manage AI training courses through working closely with technical officers to design the curriculum, engage participants and monitor course performance.
• Execute and manage engagement programmes aimed at driving Generative AI adoption across the Government organization.
• Develop training courses, workshops, and learning materials that support both the basic Data & AI literacy and applied proficiency skills from basic to expert level in the areas of AI, Machine Learning and Data Science, in partnership with industry and academic partners.
• Track and analyse the post-training feedback from internal training and external partners’ training for management reporting and improvements.
• Review and propose updates to Data & AI competency frameworks and training roadmap for public officers.
• Ad-hoc review of Data & AI products or external trainings to provide inputs to other initiatives (e.g. Bulk tender), team members or partners.
• Provide technical advice to the team on areas such as data pipeline automation, data analysis and visualisation.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Informatic Technology/ Computer Science/ Data Analytic or equivalent field.
• Relevant experience in Data Science / Analytics / AI work, IT consulting/project management, business analytics, or training/lecturing is an addition
• Excellent in public speaking and engaging stakeholders.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required
• Fully vaccinated against COVID-19

Job Description

Permanent position

Working Location: City Hall/Raffles Place MRT

Working Hours: Mon – Fri (8.30AM – 6.00PM)

Job Scopes:

· Plan, create, and implement marketing strategies through positionmaking, applications of brand identity and integrated publicity campaigns

· Establish forward-looking goals for channel and content management on owned platforms, media purchases, and partnerships for cross-marketing both local and globally – to provide quarterly updates on results, data and insights for evaluation

· Creative and media agency management to deliver results aligned to campaign objectives

· Ensure consistency in the tone of voice, as well as look and feel of related content/creative deliverables

· Plan and execute the digital strategy, as well as evaluate initiatives to assess and deliver a more seamless and integrated experience of content

· Track new and emerging digital platforms, approaches, or resources that are relevant

· Stakeholder, agencies, tech and digital vendor management to ensure that business needs are achieved

· Prepare and manage workplans and budgets

Job Requirements

· Minimum Degree holders in marketing or relevant fields

· Working experience in marketing, content creation, or any relevant experience is a plus!

Interested candidates, please click “Apply Now” or send your resume to [email protected]

Afiq Alwi

Outsourcing Team

BGC Group Pte Ltd

Registration Number: R22107714

EA License Number: 05C3053

Operations:

· Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.

· To develop and maintain close business contact with house guests and to provide personalized service whenever possible

· Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures

· Maintain good guest relations with in-house guests at all times.

· Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.

· Ensure guest room security, emergency and fire procedures

· Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Services:

· To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.

· To deal with irate guests and find ways to resolve issues to the guest's satisfaction.

· To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

· Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas

· Exceptional interpersonal skills to enhance the service standards throughout the operation

· Good communication and time management skills

· Able to organize, plan ahead and manage workload

· Preferably 1 year of Front Office experience

This is a 6-month contract role based in Singapore.

Main Responsibilities:

• Drive proactive paid/owned/earned storytelling across product and tech - which requires the hire to keep on top of product updates, shape comms strategies and narratives around these developments and then execute.
• Support executives in external engagements.
• Oversee our corporate communications review processes, including press room management, reporting and media relationship management.
• Provide support for key campaigns and media activities.

Must haves:

• Bachelor’s degree (no preference in field)
• Minimum 7 years of experience: Technology PR, media relations, crisis/issues management
• Experience working in a regional or global team in a fast-growth company
• Excellent command of English (written and spoken)
• Hands-on and motivated by challenging work

Good to have:

• Content marketing or integrated marketing experience would be a plus
• Consumer technology and Internet sector experience preferred
• Comfortable with data and able to translate it into information that is easy to understand

UEN: 199700895N

Responsibilities:

HR

- Oversee and implement strategic manpower planning initiatives.

- Manage recruitment processes, onboarding, and resignation procedures.

- Maintain staff and leave records.

- Process staff claims and handle benefits administration.

- Implement performance appraisal processes twice a year.

- Manage union relations

Finance

- Review monthly journals, provisions, and financial statements.

- Handle internal and external audits

- Administer GST, corporate tax submission, and withholding tax calculation.

- Prepare and review quarterly/yearly/5 years forecast.

- Submit budget to Board of Directors for approval.

- Analyze budget vs. actual results regularly.

Engineering Management:

- Troubleshoot basic mechanical/structural/payloads/systems problems.

- Support Engineering department and project team goals.

- Coordinate with other departments as necessary.

- Utilize internal drawing/document standards and interpret OEM airplane installation drawings.

Requirements:

- Qualified degree in Engineering/Finance, or related field.

- Fluent in Japanese for effective communication with offices in Japan.

- Knowledge of engineering principles, design, and practical application.

- Proficient in reading and understanding Computer Aided Design (CAD) designs.

- Finance and human resources skills are essential.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• To perform check-in and out duties
• To handle guest's requests and feedbacks in a professionally in accordance to the Hotel's operating standards
• To manage guest requests and enquiries professionally
• To perform cashiering duties and check all guest's bills before presentation to guest upon checking out
• To assist in the incoming calls efficiently and to connect to the respective guests or department
• To assist on the wake up calls
• To ensure effective communication via daily briefings
• To work closely with other departments and co-workers as part of our team
• To fulfill any other duties assigned to him/her

Requirements:

• Singaporeans only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE 'O' Level or equivalent
• Knowledge in Opera PMS is preferred
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Job Description

• Provide guidance and direction to CAD team to ensure operational and rechnical excellence.
• Responsible for updating drawings as per the latest information provided
• Collaborate with others to establish timelines and budgets, as well as solve problems.
• Other duties as assigned

Job Requirements

• Make decisions based on designs.
• Maintain documentation records of generated design deliverables.
• Extensive knowledge of the company's preferred software.
• Ability to collaborate with others to solve problems.
• Minimum 5 years of relevant experience in infrastructure projects' implementation
• Strong communication skills.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall

satisfaction.

Maintaining an overall management style that

follows company best practices.

Providing leadership and direction to all

employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead

staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules

are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer

service.

Motivating employees and ensuring a focus on

the mission.

Completing tasks assigned by the general

manager accurately and efficiently.

Supporting Maintaining merchandise and a

visual plan.

Maintaining stores to standards, including

stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership

capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales

associatesExcellent organizational, problem-solving,

project management and communication skills

Willingness to show leadership and guidance

from the floor

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

We are looking for part-timer who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Responsibilities

· Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.

· Partner with solution team & delivery team to develop account strategy plan and business plan.

· Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.

· Achieve annual business plan through efficient internal collaboration and proper customer approaching.

· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

· Handle related duties which are necessary for the proper management of key accounts and duties assigned.

Job Requirements

· Candidate must possess at least Bachelor Degree in any field.

· Candidate from ICT background is strongly preferred related with carrier network.

· Proven results of delivering client solutions and meeting sales goals.

· At least 5 years of experience in sales or relevant experiences, or similar client support role a plus.

· Ability to multi-task and manage multiple priorities in a fast-paced environment.

· Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.

· Strong negotiation skills, Self-motivated and self-directed.

Job Responsibilities:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period.

· During project phase, lead the application in covering:

i. Contract Management.

ii. Service Level Management (SLA).

iii. Service/Change Request Management (scope, schedule, budget, prioritisation).

iv. Problem and Incident Management (tracking, escalation, closure).

v. Audit and Security Services.

vi. Risk Management.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Team player with project management and people management skills.

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager.

· A solid understanding of how people go through a change and the change process.