Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Job Description:

• Lead and oversee the daily operations of a dynamic customer service team, ensuring exceptional service delivery.
• Develop and maintain comprehensive customer profiles, identifying key criteria to enhance team performance.
• Streamline and optimize the lead qualification process for greater efficiency and effectiveness.
• Design and execute customer satisfaction surveys to gather actionable insights.
• Establish and nurture a customer loyalty program to boost retention and brand loyalty.
• Continuously review and standardize communication protocols for handling customer inquiries via messages and calls.
• Perform regular audits to ensure customer service standards are consistently met.
• Drive the digital transformation of customer service workflows, including the implementation and optimization of CRM software.
• Lead daily team roll calls and debriefs, ensuring alignment and clarity on work assignments.
• Establish and track Key Result Areas (KRAs), conducting performance reviews to support team development.
• Prepare quarterly and bi-annual forecast reports for management review, ensuring alignment with business goals.
• Align team processes with the organization’s focus on digitalization, internalization, and sustainability initiatives.

Job Requirements:

• Bachelor’s degree in Business Administration or a related field.
• At least 10 years of experience in customer service, with a proven track record in leadership roles.
• Strong leadership, communication, and negotiation skills.
• Experience with CRM applications, particularly Microsoft Dynamics 365 Sales CRM and Microsoft Dynamics Business Central, is highly preferred.

Aventir Group Pte Ltd
EA License: 24C2542

Job Description

• Supervising the daily operations of the customer service team
• Create and maintain customer profiles, and identify the key qualification criteria for the customer service team
• Manage and streamline the lead qualification process
• Conduct customer satisfaction surveys
• Establish a reliable customer loyalty program
• Continually review and standardize protocol on handling customers via message and calls
• Perform regular audit and checks on customer service standards
• Manage the digitalization of customer service workflow and implementation of customer relationship management (CRM) software
• Conduct daily roll call and debrief on work assignments with customer service team
• Establish Key Result Areas and performance review for the team
• Quarter and bi-annual forecast reporting and planning for Management review
• Promote and align processes and objectives with organizational business focus on Digitalization, Internalization, and Sustainability

Job Requirement

• Bachelor’s degree, preferably in business administration
• 10 years of experience in customer service
• Strong leadership and negotiation skills
• Knowledge and experience in using customer relationship management (CRM) applications such as Microsoft Dynamics 365 Sales CRM and Microsoft Dynamics Business Central will be preferred

Aventir Group Pte Ltd
EA License: 24C2542

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

School Coordinator

Location: Jurong East

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2000 - $2800

Key Responsibilities: -

• Customer ServiceAttend to walk-in and phone enquiries from customers.
  Assist in student registration & movement, school cashiering and sales of books.
  Assist in class coordination including liaising with student/parents on update on class schedule.
  
• Administrative DutiesEnsure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc.
  Provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner.
  Ensure completion of documents for daily collection/submission to Accounting & Finance Department.
  Perform data entry of teacher’s fee payment information into computerized system.
  Assist to follow up with student/parents on payment.
  Daily check to ensure that all main power switches are off during store closing.
  
• ActivitiesAssist in organizing events/activities such as graduation concert, outdoor performances etc.
  Any other ad hoc duties as assigned
  

Requirements: -

1. Possess at least a Diploma or bachelor’s degree in business administration.
2. Candidates must possess at least 1-2 years’ experience in music school industry.
3. Candidates possess with relevant experience will be considered for Senior position.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Summary:

• Chinese Language Tuition Centre
• Location: Tampines
• Work Week: 5 days (off on Mondays & Tuesdays)
• Performance bonus
• Medical coverage
• Career Advancement

Key Responsibilities:

• Provide information and processing paperwork related to student enrollment and admissions
• In-charge of school fee collection and issue invoice
• Answer general inquiries from students or parents about the centre
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Must be comfortable taking care of the children when needed

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Eastern Part of Singapore; Accessible from MRT Station
• 5 days’ work week
• Opportunities for career advancement

Our client, an established logistics company providing services in Healthcare Logistics Transport Solutions, is seeking for a passionate and suitable candidate to join the team!

Job Responsibilities

• Handle incoming calls and emails on customer orders in a timely manner
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes
• Plan and coordinate daily deliveries and collections
• Liaise and update customers on any backorders, contracts etc
• Work closely with internal stakeholders e.g Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues
• Follow up with customers on outstanding invoice payment
• Provide administrative support, as and when required

Job Requirements

• Minimum Nitec/ Diploma in Business/ Supply Chain/ Logistics or equivalent
• Good interpersonal and communication skills
• Some experience is customer service/ logistics will be advantageous though not required

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Customer Service Receptionist (Beauty Wellness)

• Somerset / Tanjong Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Hours: Monday to Friday: 08:30 AM - 05:30 PM
Alternate Fixed Saturdays: 08:30 AM - 12:30 PM

Job Description

1. Customer Interaction:
   o Handle inquiries and requests from customers in a polite and professional manner.
   o Provide information about products, services, or company policies.
2. Problem Solving:
   o Address and resolve customer complaints or issues promptly.
   o Provide updates to customers regarding delivery times or delays.
3. Administrative Tasks:
   o Maintain records of deliveries and customer interactions.
4. Driver Duties

o Pick up and delivery of Customer's Fleet vehicles.
o Send vehicles for LTA inspections.

Requirements

1. Good communication and interpersonal skills.
2. Basic knowledge of Commercial Vehicles issues.
3. Valid driver's license and clean driving record. Min Class 4.
4. Customer-focused attitude with problem-solving capabilities.
5. Ability to work independently and under pressure.
6. Singaporean or PR only.

Responsibilities

• Provide personalised service to manage enquiries at the counter.
• Any adhoc duties assigned by supervisor

Requirements

• Min. A-levels / Diploma Holder
• Prior experience in customer service (face-to-face)
• Able to commence immediately
• Full day standing is required due to nature of work (counter duties)

Additional information

1. Duration: Immediate till 31 Dec 2024

2. Working hours: Mon - Fri 830am to 530pm, 1/2 day Sat (830am to 1pm)

3. Location:

• Bishan
• Maxwell
• Jurong
• Tampines

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

We are hiring Customer Service Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

· Process part orders and service requests with accurate pricing, cost/revenue allocation, and follow-up.

· Prepare pricing for parts and returns based on customer contracts, discounts, and currency rates.

· Ensure correct shipping methods and liaise with Accounts Receivable to resolve billing issues.

· Maintain high-quality customer service and support cross-functional initiatives.

· Handle ad-hoc tasks as assigned.

Job Requirements

· Diploma/Bachelor’s Degree with 3 years of experience in a high-volume service environment.

· Knowledge of incoterms and ERP systems.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan

Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Oversee all product development & digital journey of PLines and Motor Products.

This will encompass:

1) Systems and online presence:

• Liaise with IT for PLines and Motor products system enhancement and online capabilities.
• Periodically liaise with IT to introduce product campaign and promotions.
• Liaise with IT when intermediaries have system complains and feedback.
• Work with IT to ensure smooth online purchase cycle.

2) PLines and Motor product development and management:

• This role is responsible to keep these products up to date and competitive in the GI market space.
• Competitive analysis and review on our PLines & Motor products to be done periodically to stay up-to-date and competitive if we want to gain market share.
• Strategically introduce product campaigns and promotions.

3) PLines and Motor Product Update and Training:

• Arrange and provide training and updates.
• Liaise with intermediaries to obtain ‘air-time / training’ to promote PLines and Motor products

We invite highly motivated and outstanding professionals with the relevant experience to join our growing Finance team as a Manager.

Together with a core team of Finance professionals, you will:

• Prepare and review monthly tax schedules and tax returns in accordance with local and international tax laws and regulations
• Participate in the budgeting process, including settling timelines, guidelines and coordinating with business units and functions
• Analyse and review the budget results, identifying variances and provide support to business partners when required
• Ensure the accuracy, timeliness and completeness of the budget and tax reporting data, and maintain proper documentation and records
• Develop and implement policies, procedures, and controls to enhance the efficiency and effectiveness of the budgeting and tax reporting function
• Work closely with external stakeholders such as bankers and corporate secretary to ensure compliance with statutory and compliance filings requirements
• Performing ad-hoc duties as assigned

We are looking for dynamic individuals with:

• A Degree in Accountancy, Finance or related field
• Minimum 6 years’ experience in corporate tax or financial budgeting, preferably in the financial services industry
• Strong Proficiency in Microsoft applications such as Excel and Powerpoint, and other financial software applications
• Excellent analytical, problem solving and decision-making skills
• Strong communication, interpersonal and organisational skills
• Ability to work independently and collaboratively in a fast-paced and dynamic environment
• A passion for challenges and displays resourcefulness as a self-starter

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

The Company

Our client is an established and leading player in the Chemical industry. Keen to hire a dedicated and proactive audit talent to manage Internal Audit, Governance and Risk Management.

The successful candidate is someone hands-on, able to implement processes and procedures, and comfortable working in a lean set up. This is the only headcount in Internal Audit.

Requirements

• Degree qualified, with preferably CIA qualification
• MUST: Internal Audit experience in Manufacturing/ Chemical industry
• Travel requirements: Ability to travel around once a quarter
• Important: The successful candidate should be someone mature, independent and hands-on, as this position is an individual contributor
• Desired traits: Team player, results-drive, resourceful, results-oriented, demonstrates stability in one’s career, ability to work in a lean set-up

Budget: S$9,000 – S$10,000 per month + Bonus

Job Scope

As an individual contributor reporting to the Managing Director and Audit Committee, you will support in spearheading the implementation of internal audit and risk frameworks and policies to align with company objectives. Your role involves managing governance, risk, and internal control assessments, preparing annual audit plan, and ensuring organizational integrity and efficiency. By meticulously auditing compliance with regulations and investigating variances, you will provide invaluable insights for continuous improvement. You will contribute to the development of key controls and guide risk assessments to enhance organizational resilience. Your involvement in business impact analysis will help identify potential threats, allowing proactive measures to be implemented. Through regular audits of the continuity process, you will ensure alignment with organizational goals and readiness to navigate disruptions effectively.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12668126, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd | Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Senior Operations Leader to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Key Responsibilities

• Manage and grow a portfolio of Banks/NBFIs, pitching products such as cash, trade, loans, and treasury solutions.

• Collaborate with internal and external stakeholders, including head office and overseas branches, to deliver excellent client services.

• Lead loan syndication origination, trade finance product structuring, and manage participation within the Banks/NBFI segment.

• Prepare detailed credit applications, including financial analysis, risk evaluation, account reviews, and credit monitoring.

• Ensure regulatory compliance and adherence to internal policy guidelines.

• Prepare reports such as credit memos and regulatory submissions for parent bank.

• Manage clients’ ongoing activities, transactions, and inquiries.

• Formulate and improve operational systems and processes for project requirements.

• Ensure loan covenant compliance throughout the lifecycle of syndicated loans.

• Participate in system enhancement projects and process improvements.

Requirements

• Bachelor’s Degree in Business Administration, Finance, Economics, or related disciplines.

• Minimum of 5 years’ experience in FI coverage or credit analysis in a large bank or NBFI.

• Expertise in loan syndication, credit evaluation, and trade finance products.

• Strong knowledge of syndication loan administration, financial documents, and legal interpretation.

• Self-starter with sharp business acumen and deep understanding of capital markets products.

• Excellent communication and client management skills with the ability to work under pressure.

Company

Our client is a global asset management and conglomerate, seeking for a Senior Manager, Consolidation & Reporting.

The Role

You will oversee and review segment consolidation while supporting the preparation of the Group’s financial and management reports in line with Group accounting policies. This includes collaborating closely with the business partnering team on segment reporting, forecasting, and budgeting, as well as working with centralized function owners on cost reporting. You will contribute to the preparation of SGX results announcements, ensuring full compliance with accounting standards, company law, SGX listing rules, and best practices, while also assisting with the Group’s annual report and consolidating forecasts and budgets. Additionally, you will support the Group Financial Reporting System, including implementing new systems, and liaise with external auditors and consultants on audits and corporate activities. As a leader, you will mentor the finance team, fostering high performance and professional development, while overseeing their training to ensure they are equipped to excel in their roles.

Your Profile

The ideal candidate holds a recognized degree in Accounting or an equivalent professional qualification, preferably as a Chartered Accountant (CA), with 10–12 years of relevant experience. This includes foundational years in a Big 4 audit firm, followed by commercial industry exposure. They possess a strong command of Singapore Financial Reporting Standards (International) and regulatory compliance requirements for listed companies. With proven leadership skills, they excel at managing and inspiring teams, fostering a collaborative and high-performance work environment. Known for their meticulous attention to detail and commitment to excellence in financial reporting, they also bring strong organizational, problem-solving, and analytical abilities, effectively managing priorities and workflows. Self-driven, proactive, and energetic, they are a team player with exceptional interpersonal and communication skills, complemented by a keen and analytical mind.

Apply Today

Please send your resume, in WORD format only and quote reference number SN9178642, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd | Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

About the Role

This position is part of a dynamic team, reporting to the Head of Ad Products.

The Digital Development Manager will be responsible for planning and executing audience-centric initiatives across digital touch-points through direct and programmatic channels to support digital revenue growth and deliver audience-solutions that excite our clients.

Your success means being able to increase the adoption of SPH Media’s audience-solutions among our advertisers. This will also require a basic understanding of audience / contextual targeting, audience cohorts, brand safety, IVT, programmatic advertising, ad-servers/ DSPs and digital campaign reporting

Key Responsibilities

• Identify opportunities to create new audience segments that will increase adoption of first-party audience-solutions among our advertisers. Define the segmentation logic for the same.
• Build digital first-party audience segments on Data Management Platform (DMP) partner and Contextual Targeting platforms in adherence to planned taxonomy, brand safety, and ensure their operational availability on all associated platforms (e.g. Point of sale, Ad server, CDP etc).
• Closely monitor the scaling, inventory, and performance of all audiences and update periodically both to reporting manager and to stakeholders from Ad Operations and Ad Sales teams.
• Report the usage of first-party audiences on a monthly basis to the Ad Products team, to Billing and Finance team for invoicing purposes, and to different Product teams for audience revenue recognition.
• Create, maintain and automate reports on audience trends, inventory and performance across digital campaigns for sharing with our advertisers as well as internal stakeholders. Maintain digital performance benchmarks for targeted digital campaigns across different industries.
• Be the custodian of the brand-safety guidelines for digital ad campaigns to ensure that our advertisers’ ads do not appear in a negative context. Align with the Sales team to create and maintain brand safety filters for ads from different industries and products, and work closely with the Ad Operations team to ensure correct usage of filters. Review and update the filters as required.
• Support sales in audience built and recommendation for audience campaign
• Stakeholder management: Work with existing and new partners, vendors to support the Ad Products team’s pilot assignments. Work an ongoing basis with internal Ad Operations, Ad Sales, Data, Tech, Product and Editorial teams.
• Develop new audience related product(s) or packages.

Job Requirements

• 2+ years hands-on experience in digital ad-operations or in digital media agency or publisher operations.
• Understanding of digital marketing concepts such as ad formats, page traffic, inventory, impressions, CPM, CPC, CPA, re-targeting, look-alike audiences, events tags
• Familiar with ad servers and digital platforms (One or more of these : GAM360, GA360, DSPs, SSPs or DMPs)
• Knowledge of digital campaign management workflows
• Preferably exposure to Tableau, Datorama reporting, or other reporting and analytics tools.
• Strong organizational skills and ability to be highly collaborative

Exports

Overall - To expand Export volume and improve profitability for NSH

· Formulate business strategies and execute sales plan to achieve desired market share, revenue, and profit.

· Identify new opportunities; develop new business and customers in existing and new market segments.

· Conduct market research to identify trends, competitor activities, customer needs, and cultural specifics of target markets.

· Build strong relationships with international clients, distributors, and business partners.

· Handle customer queries, resolve issues, and ensure high levels of client satisfaction.

· Negotiate contracts and agreements with overseas customers

· Manage all sales-related activities including proposal preparation, contract and terms negotiation, cost analysis, coordination with production, shared services, and logistics teams for on-time delivery.

· Ensure compliance with international trade laws and regulations, including tariffs, import/export restrictions, and documentation requirements.

· Ensure consistent adherence to international clients' pricing policies, promotional offers, and discount structures.

· Build brand recognition in target markets and promote products/services to a broader audience

· Ensure alignment of export sales strategies with overall company goals.

Imports

Overall - To source for competitive prices for NSH’s requirements

· Gather market intelligence on the price trend and market development such as international pricing, trend, offer prices to Singapore as well as volume secured by local competitors

· Identify and evaluate potential suppliers and establish long-term relationships.

· Build and maintain strong relationships with domestic and international suppliers.

· Negotiate contracts, terms, pricing, and conditions of purchase with suppliers.

· Stay updated on regulatory changes affecting imports and ensure company policies are adapted accordingly.

· Ensure all imported goods meet the company’s quality standards and comply with local regulations.

· Manage all import-related activities including contract and terms negotiation, cost analysis, coordination with production, shared services, and logistics teams for on-time delivery.

· Establish strong connections and networks with traders and steel mills

· Source and secure competitive prices for NSH requirements

Job Requirements

• Degree in Business or International Trade
• Minimum 5 to 7 years experiences in trading and export sales
• In dept knowledge of shipping, banking and logistics
• Strong communication skills, analytical and negotiation skills
• Bilingual in both interpersonal and written skills in English and Mandarin
• Able to travel within short notice period

Job Description:

Local Regulatory Reporting

• As the Preparer and Reviewer for Daily MAS Monitoring and monthly, quarterly and annual submissions
• Set up, maintain and implement effective controls over the system and process of Regulatory Reporting
• Responsible for timely and accurate preparation of MAS reporting. Refer to the appendix for the latest list of MAS reporting obligations.
• Effective maintenance of Regulatory reporting system, STB Reporter.
• Take significant participation in UAT of new accounting projects and initiatives which relate to the MAS reporting function.
• Assist the Head of Regulatory Reporting / Financial Controller in driving initiatives to enhance regulatory reporting data quality.
• Ensure proper documentation of local regulatory reporting procedure and MAS returns productions manual in line with MAS reporting requirement and MAS guideline.

Financial / GL Control

• Ensure timely GL accounts reconciliation
• Responsible for GL reconciliation breaks investigation and documentation of investigation and resolution outcome
• Liaise with Head Office to create new or correct GL Lines and categories in T24 for new products/ activities

Requirements:

• Degree of a relevant discipline
• At least 5 years of relevant experience
• Prior experience in MAS Reporting function

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Perm Opportunity with AWS and Attractive Bonus
• At least 5 years of L&D experience in designing and developing leadership programs for senior management.
• Strong presentation and communication skills and has worked with senior stakeholders before.

Be part of the team to design and implement comprehensive programs to develop leadership competencies and build a strong leadership pipeline at both enterprise and business levels.

Job Description

• Design an integrated Leadership and People Development (LPD) curriculum that aligns with the organization’s leadership strategy. This curriculum will serve as a roadmap for staff training aligned with career milestones, ensuring they are equipped for current and future roles.
• Work with external training consultants to deliver LPD programs, providing a top-tier training experience. Oversee effective pre- and post-course reinforcement for better knowledge retention and application.
• Source and implement leadership and behavioral assessments independently or with Talent Management. Curate personalized leadership development programs for senior leaders, including specialized programs from Centres of Excellence and Institutes of Higher Learning to address specific competencies.
• Collaborate on leadership content for senior leaders as “Management Trainers,” supporting a culture of “leader-as-coach” to share insights and engage leaders across levels.
• Regularly review in-house education programs to ensure alignment with organizational and national workforce goals.
• Ensure the orientation program remains effective and relevant for new joiners.
• Increase the focus on leadership and people development across the organization.
• Handle all logistics and administration for leadership training, with support from the Learning Shared Services Team.

Requirements:

• Bachelor’s degree from an accredited university.
• At least 5 years of experience in Learning & Development, with a focus on Leadership and People Development or Talent Management.
• WSQ Advanced Certificate in Learning and Performance (ACLP) or WSQ Advanced Certificate in Training and Assessment (ACTA).
• WSQ Diploma in Design and Development of Learning for Performance (DDDLP) or Diploma in Adult and Continuing Education (DACE) is an added advantage.
• Strong interpersonal, communication, and stakeholder management skills, with an ability to present effectively.
• Analytical, resourceful, with a keen eye for detail.
• Proficient in data analysis skills.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661