Responsibilities

• Plan initiatives to enhance the patient experience and foster a patient-centric culture.
• Lead and oversee the feedback management process, encompassing service recovery and active engagement with staff, patients, and caregivers.

Requirements

• Hold a recognized degree with a minimum of 8 years of experience in customer/patient service operations, including at least 2 years in a managerial role.
• Demonstrate a proven track record in establishing a service-oriented culture.
• Possess experience in developing, evaluating, and conducting service training.
• Have excellent writing and editing skills.
• Possess expertise in conflict resolution, data analytics, and presentation skills.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards’ Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group – one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

- The key person in charge for Hull portfolio

- Achievement of Marine Business Development Plan and growth targets for all Marine lines of business

- Support promotion and ongoing support of Cargo Online systems with clients/intermediaries.

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers’ insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas BUs and reinsurers.

- Ensure clients’ satisfaction in terms of customer service

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company’s operations/ business

- Manage and implement proper credit control procedures and bad debt recovery

- Ensure maximum efficiency and effectiveness in work processes within the department

- To undertake any other duties as may be assigned.

- Tertiary education

- Relevant qualifications in general insurance (minimum Commercial General Insurance)

- Minimum 3 years experience in general insurance industry

- Technical Knowledge in Marine underwriting and risk management

- Relationship building skill

- Business acumen

- Strong communication and interpersonal skills

- Result oriented

- Strong marketing and portfolio management

Our client is a global logistics and supply chain expertise company, being a leader providing logistics solutions to customers around the world.

Job Description:

You will lead the development and presentation of business solutions for internal and external stakeholders. Take charge of implementing new business initiatives, ensuring smooth transitions across SEA countries. Play a critical role in optimizing cross-border and local trucking services, linking Singapore, Malaysia.

Responsibilities:

• Pricing Expertise:Analyze and communicate product pricing effectively to internal and external stakeholders.
  
• Tenders & RFQ Management:Proactively lead and package RFQ pricing for SEA tenders.
  
• Business Solutions:Present and package business product solutions for both internal and external stakeholders.
  
• Implementation Leadership:Lead and map out implementation milestones for smooth new business transitions across SEA countries, aligning with local country products.
  
• Data Analysis & P&L Reporting:Utilize advanced Excel and pivot skills for timely data analysis and P&L reporting to stakeholders.
  
• SOP Standardization:Draw up process and requirement mappings.
  Create standardized SOPs between SEA countries with alignment to local country products.
  
• Customer Relationship Management:Collaborate with SEA Country Sales representatives to understand and fulfill customer needs and requirements.
  
• Costing & Billing Collaboration:Work closely with SEA Country Product teams on internal costing and billing processes.
  

Requirements:

• 5-10 years’ experience with industry/relevant
• In-depth understanding of international road and multi-modal logistics, coupled with strong commercial and operational skills.
• Proficiency in utilizing computer systems for exports, invoicing, and company tools.
• Strong sales acumen, complemented by a deep understanding of customer psychology and effective presentation skills.
• Excellent communication skills.
• Financial awareness encompassing both local and global economies, coupled with proficient financial management skills.

Client Account Service Executive | FMCG/Retail industry | Clementi

Working days: 5.5 days (9 am to 6pm , 9am to 1pm)
Location: Pandan Loop (Clementi)
Salary: S2,800 - $3,600

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings

Requirement:-

• Minimum Diploma / Degree / Professional Certificate with some related experiences preferably in FMCG/Retail industry

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Purpose of Position:

You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. Your responsibilities include providing administrative support and patient care services.

Primary Responsibilities and Duties:

• Schedule patient appointments and make reminder calls.
• Obtain patient address, contact details, insurance information and medical history
• Maintain patient data up-to-date and verify patient information at every visit
• Identify patient’s insurance coverage and collect co-payments
• Process credit card payments and balance daily cash deposits
• Perform timely billing in Clinic Management System and in insurance portals
• Inform patients about delays and waiting times
• Support triage to gather patient information for clinical judgment to priority of care
• Respond to patient queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Assist patients in filling forms
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Dispensing of medication with second checker

Secondary Responsibilities and Duties:

• Assist Doctor/ Nurses in procedures
• Perform venepuncture (possess valid certification)
• Perform procedures in treatment room (e.g: Tonometry, Spirometry, Audiometry, ECG, Dressing etc)
• Attend educational trainings for professional development
• Maintain proper infection control standards
• Demonstrate proper use and care of medical & IT equipment
• People management skills – Supervise and mentor less experienced staff
• Respects the values, customs, spiritual beliefs and practices of individuals and groups
• Articulate FHG Purpose and Shared Values in daily work
• Adhere to the policies, procedures, standards protocols in the organization.
• Performs any other additional duties as assigned by Clinic IC / Ops Manager

Key Skills:

• Proven track record and a continuous improvement mindset
• Good written and spoken English
• Possess good medication knowledge
• Good interpersonal skills and ability to work with colleagues from cross departments
• Ability to be both a team leader and team player
• Possess interest and aptitude in the applied field
• Pro-active, patient-oriented and progressive
• Ability to prioritize and exceed expectations
• Able to work in a stressful environment and has a good coping mechanism
• Has empathy and problem-solving attitude
• Foster a supportive and compassionate environment to care for the patient
• Able to commit to night clinics/shift work will be advantageous

Qualifications:

• Education: Minimum GCE “N” Levels
• Experience: Minimum 1 year of experience in Healthcare
• Applicants must be fully vaccinated (according to MOH guidelines w.e.f. 14 Feb 2022). Proof of vaccination, or doctor’s memo for those who are medically ineligible for vaccination, may be requested for verification purposes.

Responsibilities:

• Lead a team in BOM purchase
• Identify/ initiate/ enhance current process to meet the changing requirement of the organization
• Support the development and implementation of purchasing and contract management, policies and procedures and ensuring all purchase are approved within mandated guidelines
• Assist management in identifying cost saving and drive activities to meet the cost reduction targets
• Sourcing for new parts and establishing new supplier relationship to help fulfil the needs of the organization
• Initiate, manage and cooperate with other internal resources to complete projects
• Negotiate pricing, terms and conditions of sale and warranties of goods and products with locally managed suppliers or service providers

Requirements

• Degree in any discipline
• Minimum of 5 years managing a team experience in purchasing management
• Working experience in IC manufacturing industry will be an added advantage
• Sound knowledge in supply chain systems
• Strong customer orientation and adaptable to changing customer demands
• Good communication and interpersonal skills

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

• 1-Year renewable contract

• Fun & Vibrant environment

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry.

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

RESPONSIBILITIES

• Perform the designs using in-house adsorption tools.
• Prepare the simulation files for SRU/TGU catalyst using Hysys.
• Prepare the simulation files for HPC using in-house tool.
• Prepare the technical proposal to meet the customers’ RFQ requirements.
• Provide on-site service for catalyst and adsorbent loading and start-up
• Support business manager on technical inquires.
• Resolve technical issues quickly and effectively at customer site or remotely.
• Develop technical services plan and execute the plan to meet customer expectation and demand.
• Carry out on-site excellent technical services and adhere to best practices standard.
• Prepare the Technical Service Visit Report
• Prepare various technical reports and presentations (internal and customer) and assures consistent communications.
• Work with other functions to develop value-added services relative to technical services

REQUIREMENTS

• Bachelor’s Degree in chemical engineering or Chemistry
• Minimum 3 years of experience in related industrials e.g. Oil refining and Petrochemical
• Comprehensive knowledge of Chemical Engineering
• Comprehensive knowledge of refining and petrochemical plant
• In-depth Microsoft Excel and Power Point skills

Customer Service Ambassador

Monthly Salary - $2,000 - $2,500

Working time – shift work; 7am - 3pm; 3pm – 11pm

6 days work (Inclusive of Sundays and Public holidays)

Roles & Responsibilities

• Check-in/out of guests, issuance of key cards and amenities
• Front desk cashiering duties, including sales collection of room deposits and payment
• Handle walk-ins, emails, phone inquiries, and Internet hotel room reservations
• Answer inquiries about hotel services, directions, local attractions, etc.
• Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Checking of rooms upon completion of Housekeeping
• Control stock of all linens, amenities and supplies
• Minor rectification of issues and other incidents
• Co-ordinate/liaise with other co-workers to ensure smooth operation of the apartment
• Perform any other duties as required and directed by the Management

Requirements

• Basic operation of Point-Of-Sale machine and Property Management System software
• Able to multitask and work independently
• Has initiative and enjoys problem-solving
• Independent and reliable with good conduct and health
• Positive attitude and warm personality
• Great guest relation skills
• Attention to detail
• Good teamwork

Education & Certification

• Minimum Higher Nitec
• Fluent in English and one other language
• Very good written and oral skills.
• Computer literacy
• Relevant hotel customer service experience would be an advantage.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We have a current opportunity for a Assistant Marketing Manager on a permanent basis. The position will be based in Singapore. For further information about this position please apply.

Reports to: Marketing Manager

Job objectives

• Growing the show through attracting more relevant exhibitors and visitors.
• Administer and facilitate the organisation and delivery of the exhibition.
• Together with the Marketing Manager continuously improve the value of the show to stakeholders.

General responsibilities (including but not limited to)

• Manage visitor and exhibitor database to a high standard
• Analyze potential stakeholder information and identify appropriate ways to engage their participation in the show.
• Assist with the creation, delivery and management of project plans (Marketing, Sales, PR, Media, operations and growth)
• Source vendors to provide services to the exhibition
• Prepare documents for the analysis of exhibition and project performance
• Co-ordinate and facilitate associated co-located conferences
• To be a point of contact for the exhibition

Communication

• Internal: Exhibition Manager, sales team, Finance & HR, operations team, call center temp staff
• External: visitors, exhibitors, associations, media, vendors etc.

Education

• Diploma or Bachelor degree is a plus

Requirements (knowledge/skills/experience/competency/others)

• Good copy writing skills
• Basic design and video editing skills
• Good at data analysis and administration
• Experience with email marketing and CMS platforms would be an advantage
• Service orientation
• Proactive nature with the ability to work both to a plan and on their own initiative
• Proven ability to work under pressure
• Focused on detail
• Ability to manage temp staff and provide mentor-ship to interns
• Exhibition experience an advantage.
• Ability to travel internationally as required

EA License Number: R2198671

Agency License Number: 11C4388

The Job

• Execute enterprise-wide cybersecurity programs for both IT and OT.
• Enhancing, reviewing and formulating of Information Security related procedures.
• Work with Security Operations Center to verify and close SOC alerts, including blocking of blacklisted IP and investigate anomalous activities.
• Lead and perform POC/testings of Cybersecurity IT/OT products and services.
• Lead and organize vulnerability assessment and penetration testing with both internal and external teams and follow up with remediations and closures.
• Lead the team to administer various security systems such as EDR, WAF, vulnerability scanner, IPS, Privileged Access Management, secure internet access platform, including onboarding of new systems and accounts.
• Participate in cybersecurity drills and exercises.
• Attend to threat intel notifications and regulators' requests and lead the team to fulfil the recommendations.
• Lead cybersecurity team in Incident Response.
• Provide cybersecurity guidance such as Security by Design to project teams.
• Any other Cybersecurity & Compliance related functions that may be assigned.

The Requirements

• Minimum 6 years of related working experience in Information Security & compliance.
• Possess Security related certifications such as CISA, OSCP, CEH, CISM, CISSP would be an advantage.
• Good understanding on Security Architectures.
• Good understanding in OT Security.
• Experienced in Secure-by-Design Principal and secure coding.
• Hands-on experience in networking, system administration, application project development.
• Willingness to hands-on as part of mentoring the team to meet its objective in a collective manner.
• Highly resourceful individual who possess strong analytical skills.
• Well verse in security related products such as firewall, Intrusion Protection System, etc.
• Well verse in Security Standards such ISO27001, IEC62443, NIST & CyberSecurity Act. etc.
• Well verse in MITRE ATT&CK framework.
• Good understanding of various regulation/laws related to cybersecurity.
• Able to explain technical ideas to non-technical audience such as Senior Management and other Internal Stakeholders.

As an Assistant Manager / Manager (Conservatory Operations), you will be responsible for the husbandry and maintenance of the plants and displays within the Conservatories. You will be expected to plan and manage projects, provide advice and raise horticultural standards. Your knowledge of glasshouse operations will lead to innovations in pest and disease management, and provide for the healthy long-term sustainability for Conservatory plants in a public setting. You will be required to provide expertise on the latest developments in the horticulture industry, particularly in sourcing for novel plant introductions to add to the diversity of plants that can be used to further enhance our exhibits and landscapes, and add interest to our local gardening scene. You will be expected to manage and contribute to programs and activities in the Gardens as well as serve the Gardens goal of being an attraction for all to own, enjoy and cherish.

Requirements:

• Degree in any discipline, preferably with 2 years’ of relevant working experience in a relevant field of work
• Possess a keen and passionate interest in plants and gardening with a focus on exceeding visitor expectations
• Assist in coming out with the concept art for floral displays and other installations in the conservatories
• Ability to work out innovative solutions to challenges which may arise
• Service-oriented team player who is prepared to be hands-on
• Experience in horticulture, plants and flowers would be an advantage
• Strong oral and written communication skills as well as interpersonal skills to build relationships and cultivate collaborations and partnerships
• Good knowledge of various computer software and applications including Microsoft Office

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

ABOUT RUBBERWAY

RubberWay is a young start-up with a mission to improve supply chain transparency in the natural rubber industry. The project was first launched in 2016 by the tire manufacturer Michelin and became a standalone company incorporated in Singapore in 2020. Now, the shareholding structure is composed of both Michelin and Continental, serving major corporate clients such as Goodyear, Sumitomo, or Pirelli.

We are proud of our dual culture of small company working with large businesses, giving us a foot in both the startup and corporate worlds. We are pleased to have a positive impact on the sustainability of the rubber industry.

In light of emerging industry regulations surrounding anti-deforestation, RubberWay has launched RubberWay Geo-Mapping, a tool designed to map the lands where natural rubber originates and the hands that cultivate them.

The RubberWay team is looking for an Associate Product Manager to drive the deployment of the RubberWay Geo-Mapping tool. As Associate Product Manager, you will work closely with natural rubber processors from the major sourcing countries to implement the usage of RubberWay Geo-Mapping in each processors’ supply chain.

Please join us if you have an interest in both sustainability and agriculture, and if you like the warmth of a small team while interacting with corporates and a large variety of actors.

ABOUT THE POSITION

The RubberWay team is looking for an Associate Product Manager to drive the deployment of the RubberWay Geo-Mapping tool. As Associate Product Manager, you will work closely with natural rubber processors from the major sourcing countries to implement the usage of RubberWay Geo-Mapping in each processors’ supply chain.

MAIN RESPONSIBILITIES

• Lead the onboarding and training of users through online meetings.
• Monitor user database and conduct regular follow ups with users to ensure project progress.
• Interact with the software IT provider to request evolutions and pass on user’s requests.
• Assist in the preparation of users’ geospatial data where necessary.
• Support in other company operations where required (e.g. management of company LinkedIn page and website).
• Occasional travel to natural rubber producing regions may be involved.

ABOUT YOU

• Bachelor’s degree in Environmental Studies, Life Science, Business, or any related degree.
• 1-2 years’ experience (including internships) required. Prior experience in sustainable purchasing or agricultural commodities is a plus.
• Excellent verbal and written communication skills.
• Autonomous with a proactive posture.
• Excellent time management and comfortable in handling multiple priorities.
• Ability to speak in Bahasa Indonesia or Thai is an advantage.
• Good command of Microsoft Excel. Familiarity with GIS (QGIS) is ideal.
• Interest for IT related products as the position requires app testing.

PLEASE JOIN US IF

• You have an interest in both sustainability and agriculture.
• You like the warmth of a small team while interacting with corporates and a large variety of actors.
• You need flexible work arrangements.

ADDITIONAL NOTES

For more information - https://rubberway.tech/

Job scope:

• Contribute to patient care by facilitating ACP discussions and completing advance care plans that meet patients’ needs
• Meet department’s KPIs
• Ensure patients and their families/care providers and healthcare stakeholders have access to patients’ ACP documentation via soft/hard copies of the ACP Form.
• Seamless and timely access to the documentation on the patients’ ACP Discussion Worksheet to all care providers.
• Facilitate appropriate and timely review and update of patients’ Advance Care Plans with patients/their Nominated Healthcare Spokespersons
• Continually improve the feedback loop to address service gaps and service delivery issues.
• Support the national KPIs to honour patients’ care preferences
• Support seniors in reviewing the ACP implementation processes/IT systems to continually improve the feedback loop to address service gaps and service delivery issues
• Support the gathering and submission of ACP data/statistical outcomes on a timely basis and adherence to the processes
• Present statistical outcomes at appropriate platforms
• Support logistical and other requirements for all ACP events including meetings, training and networking initiatives to contribute to the successful completion of the events
• Support the successful implementation/ improvement of ACP programmes in the community
• Increase awareness of ACP in the community and contribute to higher acceptance and completion of individual care planning by the community

Requirement :

• Min Bachelor Degree
• Experience in handling patients and families for matters regarding illness and death

TELE me at @basquebcc or WA me at https://wa.me/+6588994649 NOW!
Interested candidates please submit your resume to [email protected]

Emma San
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Strategic Role:

Plan and drive the end-to-end service delivery processes via effective and optimum end to end program management, to ensure successful service provisioning, service fulfilment, quality assurance and Field Supports in timely manner in line with TM’s goals and vision of world-class service fulfilment towards operational excellence, in accordance with agreement (SLA/SLG/RFS) and industry standard aiming to expedite revenue growth and customer loyalty.

Key Responsibilities:

• Lead the overall technical support functions of company’s bandwidth and data products.
• Manages client satisfaction from all levels, commitment and expectation to the service level agreed upon and ensure timely escalations were manage adequately.
• Responsible for the 24x7 customer post-sales support & field support
• High level of expectation to establish great working partnership with Solution Consultants and partners in order to adequately conclude negotiation.
• Effectively translate business case into technical and budgetary proposal.
• Collaborates in discussions with Global Business Division and Product Development Units on market trends, new products, budget and service delivery issues
• Maintains proper technical and network records of all business technical transaction and customers information
• Maintain a strong knowledge of company products and offerings, including our value added services and competitive positioning in the market industry.
• Managing successful service activation of orders from initiating, planning, executing, controlling, and closing.
• Performs other duties as assigned by the Manager & Country Director

Job Requirements:

• Candidates preferably possess a good diploma or degree in Telecommunication or Information Technology
• Candidates must have at least 3 years experiences in wholesale bandwidth and data platform
• Possesses good (hands-on) network and configuration knowledge on CISCO & Juniper router series equipment
• Proven track record in managing bandwidth and data equipment. Also, must be able to handle several complex customers’ request/tasks simultaneously
• Strong knowledge in MS office and able to create formulas from excel effectively
• Good technical feel and business writing skills
• Having strong customer focus and strong integrity
• Demonstrated ability in interpersonal communication and presentation skills
• Positive working attitudes, able to work independently

Job Role and Responsibilities

• Good smile
• Customer orientated.
• Able to follow instructions.
• Opening & Closing of the restaurant.
• POS knowledge.
• Has Initiative.
• Any other jobs or duties assigned by the Senior Personnels from time to time.

Requirements

• Secondary eduction or equivalent
• Preferably working experience in the Front of House Operations
• Great people skills and excellent team player
• Good learning ability (both to learn and help others learn).
• Passionate about F&B an added advantage
• Working Location: Clementi,Sunset Way
• Working Hours: 6 days/week, 44hours (inclusive of weekends and PH)
• Interested applicants are welcome to send your resume to:

[email protected]

Expected Salary: $3,300 - $3,400/month

Contract Period: Contract end date - 31 Jul 2024; Immediate; Renewable.

Contract until 31 July 2024 but able to convert to perm

Jurong

Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs

• Maintain in-house calibration and qualification tools to ensure that they are timely calibrated and maintained

• Handle and Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)

• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution

• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)

• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.

• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:

• Training

• Service Reports of all equipment and calibration tools for all services performed

• Asset information

• Vendor Qualification Review

• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively

Interested andidates, do send me your resume to : [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Restaurant Manager | F&B | Fine Dining | Neil Rd - Outram Park

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Neil Rd - Outram Park
Salary: $4000 to $ 8000
Job Responsibilities:

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Requirements:

• Possess at least a Tertiary education certification
• At least 5 years of working experience in the fine dining Michelin Restaurant is required for this position
• Preferably in senior roles in F&B / Restaurant service or equivalent
• Required to work 6 days work week and able to work on weekends and Public Holidays
• Excellent hygiene standards
• Ability to work at flexible hours and on weekends

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

As the Senior Manager, you will have the responsibility for the smooth running of the Fund Accounting Department, servicing Hedge Fund and Private Equity Fund, with a small, experienced team of fund accountants.

Signing off on all work in the department, which includes:

· NAV Calculations

· Financial Statements

· CIMA / MAS Reporting

· Payment processed on behalf of clients

· Other ad hoc reporting

Other

· Staffing of department, training and mentoring staff

· Review of policies and procedures and recommending improvements

· Onboarding of new clients

· Preparing monthly management accounts and reporting

You will be the primary contact for our clients and will be closely involved in the take-on of new business. You will report to the Managing Director and be a key part of a small management team that runs the Company on a day-to-day basis.

You will also take a lead role in projects and strategic planning both at a local and group level.

Qualifications and Experience:

A number of years’ experience within the Funds environment with an excellent understanding of the funds industry and its regulatory environment is essential.

Suit progressive candidate seeking to join a business where they can add value and assist with strategy. At least 7 years experience in a Fund Accounting environment, of which at least one year should be in a supervisory/management role.

Active CPA/ACCA member is not required but it is a plus.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Brand building and awareness
• Create and execute marketing & communications across multiple online channels and platforms
• Conceptualize and create content and materials such as brochures, presentation, fact sheets, informative videos etc.
• Responsible for managing and maintaining company Web portal
• Ensuring consistency in our brand, messages and communications across all media
• To design, build and maintain a brand of services and product showcase in Singapore HQ (which can be usable in other markets as well)
• Managing media relations and coverage
• Conduct market research as and when necessary in support of services(s), product(s), market(s), industry, customer, competitors etc.